sales executive

sales coordinator

procurement engineer

electrical engineer

project engineer

customer support engineer

Sunpowergen

<div><div>Job Summary:</div><div>
We are seeking a technically proficient Customer Support Engineer to provide Expediting Support to our Sales team, with a focus on pneumatics systems and applications. The role is responsible for managing technical queries from customers, handling expediting requests, and ensuring the on-time delivery (OTD) of both sold products and in-house manufactured items. The ideal candidate is detail-oriented, technically strong, and capable of translating customer requirements into timely deliverables.</div><div></div><div>
Role Focus:</div><div>
Expediting customer deliverables and provide technical support for existing customers. Responsible for Customer Satisfactions by providing on time support to customer requirements. To provide post order execution support to Sales team in achieving customer deliverables.</div><div></div><div>
Key Responsibilities:</div><div></div><ul><li><ul><li>
Act as the primary point of contact for customer technical queries related to pneumatics systems and applications.</li><li>
Provide expediting support to ensure all customer orders and in-house manufactured products are delivered on time.</li><li>
Coordinate closely with internal teams, including Sales Support, Procurement, Operations, Warehouse, and Logistics, to achieve OTD targets.</li><li>
Monitor order progress, proactively identify potential delays, and implement corrective actions to meet delivery commitments.</li><li>
Maintain clear and timely communication with customers regarding order status, technical updates, and delivery schedules.</li><li>
Translate customer requirements and specifications into actionable deliverables for internal teams.</li><li>
Assist the Sales team in resolving technical and execution issues to improve customer satisfaction.</li><li>
Document all processes, updates, and communication for internal tracking and reporting.</li><li>
Prepare and maintain technical documents and product scheduling / planning.
</li></ul></li></ul><div></div><div>Qualifications &amp; Skills:</div><ul><li><ul><li>
Bachelor&rsquo;s degree in Mechanical/Instrumentation Engineering related field.</li><li>
Strong technical understanding of pneumatics and mechanical systems and applications.</li><li>
Proven experience in customer support, expediting, or order coordination in an industrial or manufacturing environment.</li><li>
Excellent organizational, planning, and time-management skills.</li><li>
Detail-oriented, with the ability to handle multiple tasks and deadlines simultaneously.</li><li>
Strong interpersonal and communication skills, both written and verbal.</li><li>
Proficient in MS Office, ERP/CRM systems.</li><li>
Problem-solving mindset with proactive approach to delay mitigation.</li></ul></li></ul></div>

Customer Support Engineer – Expediting (Specialized Engineering Solutions)

Sun Power-Gen (Engineering)

<div>
 
 Job Summary
 
 
 
 We are seeking a technically proficient
 
 Customer Support Engineer
 
 to provide
 
 Expediting Support
 
 to our Sales team, with a focus on
 
 pneumatics systems and applications
 
 . The role is responsible for managing technical queries from customers, handling expediting requests, and ensuring the
 
 on-time delivery (OTD)
 
 of both sold products and in-house manufactured items. The ideal candidate is detail-oriented, technically strong, and capable of translating customer requirements into timely deliverables.
 
 
 
 Role Focus
 
 
 
 Expediting customer deliverables and provide technical support for existing customers. Responsible for Customer Satisfactions by providing on time support to customer requirements. To provide post order execution support to Sales team in achieving customer deliverables.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Act as the primary point of contact for customer technical queries related to pneumatics systems and applications.
 </li>
 <li>
 Provide expediting support to ensure all customer orders and in-house manufactured products are delivered on time.
 </li>
 <li>
 Coordinate closely with internal teams, including Sales Support, Procurement, Operations, Warehouse, and Logistics, to achieve OTD targets.
 </li>
 <li>
 Monitor order progress, proactively identify potential delays, and implement corrective actions to meet delivery commitments.
 </li>
 <li>
 Maintain clear and timely communication with customers regarding order status, technical updates, and delivery schedules.
 </li>
 <li>
 Translate customer requirements and specifications into actionable deliverables for internal teams.
 </li>
 <li>
 Assist the Sales team in resolving technical and execution issues to improve customer satisfaction.
 </li>
 <li>
 Document all processes, updates, and communication for internal tracking and reporting.
 </li>
 <li>
 Prepare and maintain technical documents and product scheduling / planning.
 
 </li>
 </ul>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanical/Instrumentation Engineering related field.
 </li>
 <li>
 Strong technical understanding of pneumatics and mechanical systems and applications.
 </li>
 <li>
 Proven experience in customer support, expediting, or order coordination in an industrial or manufacturing environment.
 </li>
 <li>
 Excellent organizational, planning, and time-management skills.
 </li>
 <li>
 Detail-oriented, with the ability to handle multiple tasks and deadlines simultaneously.
 </li>
 <li>
 Strong interpersonal and communication skills, both written and verbal.
 </li>
 <li>
 Proficient in MS Office, ERP/CRM systems.
 </li>
 <li>
 Problem-solving mindset with proactive approach to delay mitigation.
 </li>
 </ul>
 </ul>
</div>

Zahr Freighters

<div>Zahr Freighters is looking for a skilled and solution-oriented IT Support Engineer to join our growing team in Dubai. This role is ideal for a technically proficient professional who can ensure the smooth functioning of IT systems, provide timely technical support, and maintain secure network infrastructure within a fast-paced freight and logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems promptly.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Ensure data security, backup, and recovery processes are in place.</li>
<li>Support ERP and logistics management software operations.</li>
<li>Maintain IT documentation and system inventory records.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
<li>Ensure compliance with company IT policies and cybersecurity standards.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Familiarity with firewall configuration, antivirus management, and data backup systems.</li>
<li>Experience supporting ERP or freight management systems is an advantage.</li>
<li>Proficiency in troubleshooting hardware and software issues.</li>
<li>Good communication and problem-solving skills.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong analytical and troubleshooting abilities</li>
<li>Attention to detail and system accuracy</li>
<li>Ability to prioritize tasks and manage multiple requests</li>
<li>High level of integrity and data confidentiality</li>
<li>Team-oriented with a proactive mindset</li>
</ul>
At Zahr Freighters, we understand that reliable IT infrastructure is critical to operational success. This IT Support Engineer position in Dubai offers an excellent opportunity to contribute to a dynamic freight company while advancing your technical expertise in a supportive and growth-focused work environment.</div>

IT Support Engineer

Darktrace

<div>Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.
The Darktrace Active AI Security Platform&trade; delivers a proactive approach to cyber resilience to secure the business across the entire digital estate &ndash; from network to cloud to email. Breakthrough innovations from our R&amp;D teams have resulted in over 200 patent applications filed. Darktrace&rsquo;s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com . 
Job D escription :
The Customer Success Engineer (CSE) is a member of the Customer Experience (CX) team at Darktrace. The CSE team is focused on providing existing Darktrace customers with technical product solutions. Responsibilities in this pursuit range and include supporting the adoption of the Darktrace platform and services within the customer environment; providing deployment health and value interventions; and identifying additional or new use cases for Darktrace usage within the customer environment, among other value-adding endeavors.
Darktrace is currently expanding the CSE team to accommodate a rapidly growing customer base and accelerating revenue. This role is a dynamic and varied customer focused technical management position. This position is a critical customer-facing technical role within the Darktrace CX organization which requires thorough knowledge of cybersecurity and the Darktrace product suite, as well as excellent communication and collaboration skills to work with a variety of customer stakeholders. A CSE will need to liaise internally with Darktrace Customer Success Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met, and to sustain consistent renewal and growth of customer accounts.
 
 
What will I be doing:
 
 
Act as a Darktrace and security expert and consultant to customers.
<ul><li>Develop and maintain excellent, hands-on knowledge of the Darktrace solution, with the expectations of self-sufficiency and proficiency across all coverage areas of the Darktrace platform
</li><li>Conduct deployment discovery and architecture design reviews for existing customers to ensure maximum value delivery across Network, Email, and Cloud deployments
</li><li>Work towards and maintain relevant Darktrace certifications
</li><li>Have and use industry knowledge and experience to provide consultative guidance to customers on cybersecurity priorities and initiatives
</li><li>Understand and engage with the evolving cybersecurity landscape, and work towards/ maintain relevant external certifications on this knowledge as relevant
</li></ul>Work with customers to learn their priorities and map to technical solutions.
<ul><li>Develop and refine discovery techniques to work with customer contacts of various personas, from IT, Cloud, and Security administrators to C-Suite executives
</li><li>Document and utilize the values statements and needs of Darktrace customers
</li><li>Have a mindset of taking ownership over your quota number and KPIs to improve customer deployments and value delivery, and ultimately retention and expansion
</li></ul>Work with customers, peers, and stakeholders efficiently and reliably
<ul><li>Utilize strong, respectful communication to form productive relationships with customers, partners, peers, and cross-functional internal teams
</li><li>Demonstrate confident presentation skills
</li><li>Maintain organized and timely documentation, account administration, and updates of internal systems
</li><li>Be mentored by and in turn provide mentorship to members of the CSE team on areas of particular expertise
</li></ul>What experience do I need?
<ul><li>2+ years of experience in a relevant role, ideally with the cybersecurity industry (i.e: Customer Success Engineering, Technical Account Management, etc)
</li><li>Strong knowledge of both on-premise and cloud networking (AWS, Azure, GCP)
</li><li>Experience within the cyber security industry preferred
</li><li>Additional experience in one or more of the following areas also preferred: Email Security; Incident Response; Cloud Security Architecture
</li><li>Confident, polished communicator with a proven ability to build lasting, critical business relationships
</li><li>Fluency in Arabic and English is essential</li></ul> 
Benefits:
<ul><li>24 days&rsquo; holiday + All national public holidays,
</li><li>Additional day off for your birthday,
</li><li>Life insurance,
</li><li>Medical insurance,
</li><li>Employee Assistance Program.</li></ul></div>

Customer Success Engineer

Black Swan business set up services

We&rsquo;re Hiring &ndash; IT Support &amp; Automation Specialist | Black Swan GroupBlack Swan Group is looking for a skilled IT Support &amp; Automation Specialist to manage and support the IT infrastructure across our team and group companies.If you&rsquo;re passionate about technology, problem-solving, and automation, this is a great opportunity to grow with a fast-growing business group in Dubai.Role Overview: The candidate will be responsible for handling day-to-day IT operations, system support, and developing automation solutions to improve business efficiency.Key Responsibilities:<ul><li>Software installation, configuration, and troubleshooting</li><li>Hardware support for desktops, laptops, printers, and devices</li><li>Network setup, monitoring, and issue resolution</li><li>IT support for multiple group companies</li><li>Website development and maintenance</li><li>Workflow automation and system optimization</li><li>Zoho development (CRM, Creator, Flow, automation workflows)</li><li>Database management and reporting</li></ul>Technical Skills Required:<ul><li>SQL &amp; Python</li><li>Zoho Developer experience (mandatory)</li><li>Basic web development knowledge (HTML/CSS/JavaScript preferred)</li><li>Network administration and troubleshooting</li><li>Experience in IT support across multiple users/locations</li></ul>Location: Dubai, UAE Employment Type: Full-Time Immediate joiners preferredJob Type: Full-time

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Amazon opened its virtual doors in 1995 and strives to be the world&rsquo;s most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. 
 
The Amazon Logistics team is seeking an experienced, innovative, hands on and customer obsessed Senior Process Engineer to drive standardization and innovation in physical infrastructure, layout and material flow across our Last Mile delivery network with main focus on Speed operations design. As a member of the Process Engineering arm of the Engineering team you will be responsible for producing and refining process standards, building on current best practices for physical infrastructure and designing Amazon Logistics equipment that is used across the emerging markets network and beyond. Infrastructure you develop will always be produced to meet safety, customer experience, capacity, quality and cost goals. You will act as a key point of contact for the Process Engineering team, frequently partnering with leaders in the field, as well as other operational support functions and your WW counterparts. The core process infrastructure ownership element of this role spans Delivery Station, On-the-Road and Speed Operations. 
 
This position requires strong leadership, deep customer focus, strong autonomy and exceptional project management skills. It will involve regular communication with executors and project sponsors at both the country and WW level, and requires you to be detail-oriented and comfortable partnering across functional business and technical teams. This role involves working across global regions, managing relationships with multiple stakeholders, dealing with ambiguity, and working in a diverse environment. To be successful in this role, you need to pair strong analytical skills and a data-driven outlook with strong intuition.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience</li><li>Bachelor's degree</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Knowledge of AutoCAD, VBA, and SQL at the intermediate level</li><li>Experience working with and managing third party vendors</li><li>Experience with Six Sigma, lean manufacturing</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

AMET Process Engineer, AMET AMZL Engineering

Altech Group

Company: Epic LiftsLocation: Dubai &amp; Northern EmiratesSalary Range: AED 4,000 &ndash; 5,000About the RoleEpic Lifts is looking for a driven and proactive Sales Engineer &ndash; Elevators to support and grow our footprint across Dubai and the Northern Emirates. This role is ideal for individuals with strong communication skills, a customer-focused mindset, and a passion for technical sales within the construction and building services sector.The Sales Engineer will play a key role in identifying opportunities, engaging with clients, and promoting Epic Lifts&rsquo; range of elevator and lift solutions for residential, commercial, and industrial projects.Key Responsibilities<ul><li>Identify and develop new business opportunities for elevator and lift solutions</li><li>Meet with architects, consultants, contractors, developers, and end users</li><li>Conduct site visits, client meetings, and product presentations</li><li>Prepare quotations, proposals, and technical submissions in coordination with internal teams</li><li>Follow up on leads and proposals to successfully close sales</li><li>Achieve assigned sales targets and contribute to overall revenue growth</li><li>Build and maintain long-term relationships with clients</li><li>Coordinate with engineering, project, and service teams for smooth project handover</li><li>Monitor market trends, competitor activities, and customer requirements</li><li>Maintain accurate records of leads, meetings, and sales activities</li></ul>Candidate Profile<ul><li>Strong interest in sales within the elevator or building solutions industry</li><li>Good communication, presentation, and negotiation skills</li><li>Willingness to learn technical aspects of elevator and lift systems</li><li>Ability to work independently and manage field sales activities</li><li>Customer-oriented, confident, and professional in approach</li><li>Valid UAE driving license (mandatory)</li><li>Familiarity with Dubai and Northern Emirates is an advantage</li></ul>Additional Advantages<ul><li>Exposure to residential, commercial, and industrial construction projects</li><li>Opportunity to work closely with experienced technical and project teams</li><li>Structured learning and growth within a specialized industry</li><li>Existing contacts within construction or real estate sectors are a plus</li></ul>Interested candidates may apply by sharing their CV along with relevant experience or background details.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have any experience in the Elevator/Lifts Industry?</li></ul>License/Certification:<ul><li>UAE Driver's License (Required)</li></ul>

Sales Engineer (Elevators / Lifts)

Explore 2190+ Customer support engineer in Dubai this February. Find roles across top companies and apply now to boost your career.

2190 customer support engineer jobs In Dubai

Customer Support Engineer – Expediting (Specialized Engineering Solutions)

Customer Support Engineer – Expediting (Specialized Engineering Solutions)

IT Support Engineer

Customer Success Engineer

IT Support Engineer

AMET Process Engineer, AMET AMZL Engineering

Sales Engineer (Elevators / Lifts)