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applied technical solutions - field service tech support engineer (me) Jobs in Dubai

customer support engineer

SS&C Technologies

<div>
 As a leading financial services and healthcare technology company based on revenue, SS&amp;C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&amp;C for expertise, scale, and technology.
 
 
 
 Job Description
 
 
 
 
 Get To Know Us:
 
 
 
 SS&amp;C is leading the way. We continue to look for today's and tomorrow&rsquo;s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&amp;C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few.
 
 
 
 Customer Engineer
 
 
 
 
 Locations
 
 : Dubai | Hybrid
 
 
 
 The Opportunity
 
 
 
 We are seeking a Customer Engineer to join our global Engineering Services team. In this role, you&rsquo;ll help our clients globally to optimise business workflows by creating, delivering, and supporting any customisations they need to bridge our technology with their unique requirements. You&rsquo;ll collaborate closely with our clients to gather requirements, provide detailed specifications and ensure delivery meets their expectations. The work combines consulting, analysis, development, and quality assurance. This role blends financial industry knowledge with technology skills in a vibrant, international work environment. You&rsquo;ll get the opportunity to collaborate and share knowledge across leading financial institutions, as well as our experienced team within the fintech industry.
 
 
 
 What You Will Get To Do:
 
 
 
 
 For implementation projects, these are the responsibilities of a Customer Engineer:
 
 
 
 <ul>
 <li>
 Together with the business consultant and/or the solution architect, define what custom items need to be built for the implementation project.
 </li>
 <li>
 Collaboration on each custom request with the client and/or business consultant to create a technical specification.
 </li>
 <li>
 Develop the custom item outlined within the specification.
 </li>
 <li>
 Install the custom item in the test/UAT or other environment.
 </li>
 <li>
 Test that the item works, and deliver it to the client or consultant to do testing.
 </li>
 <li>
 Fix any issues that may come up during testing.
 </li>
 <li>
 Update documentation for any changes that have come up during development and testing.
 </li>
 <li>
 Provide documentation and review the item with the client and support.
 
 
 </li>
 </ul>
 
 For ad-hoc projects (existing clients), these are the responsibilities of a Customer Engineer:
 
 
 
 <ul>
 <li>
 Support items previously developed and delivered to Clients. This could also include internal custom items.
 </li>
 <li>
 Work may be a billable task depending on the maintenance coverage in place for the custom item.
 </li>
 <li>
 For new items, Engineering Services owns the full project from start to finish.
 </li>
 <ul>
 <li>
 Scoping
 </li>
 <li>
 Estimating
 </li>
 <li>
 Specification
 </li>
 <li>
 Development
 </li>
 <li>
 Testing
 </li>
 <li>
 Installation/Setup
 </li>
 <li>
 Hypercare/Go Live Support
 </li>
 </ul>
 <li>
 Upgrade custom items when a client is moving to a new version.
 </li>
 <ul>
 <li>
 This may be a billable task depending on the maintenance coverage of each custom item.
 </li>
 </ul>
 <li>
 Assist the SS&amp;C client experience organisation by sharing knowledge of software development skill sets and providing consultancy.
 
 
 </li>
 </ul>
 
 What You Will Bring:
 
 
 
 <ul>
 <li>
 5+ years of relevant working experience in C# development.
 </li>
 <li>
 Experience with Microsoft SQL Server (T-SQL, ADO .NET, database tools, etc).
 </li>
 <li>
 Experience with SQL Server Reporting Services is a plus.
 </li>
 <li>
 Fintech experience is a big plus
 
 
 </li>
 </ul>
 
 Why You Will Love It Here!
 
 
 
 <ul>
 <li>
 Flexibility: Hybrid Work Model
 </li>
 <li>
 Your Future: Professional Development Reimbursement, including access to SS&amp;C University
 </li>
 <li>
 Work/Life Balance: Competitive holiday scheme
 </li>
 <li>
 Your Wellbeing: Competitive benefits designed to support the well-being of our staff
 </li>
 <li>
 Diversity &amp; Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
 </li>
 <li>
 Training: Hands-On, Team-Customised throughout your career
 
 
 </li>
 </ul>
 
 We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
 
 
 
 Thank you for your interest in SS&amp;C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
 
 
 Unless explicitly requested or approached by SS&amp;C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
 
 
 SS&amp;C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
</div>

Customer Engineer

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is seeking a skilled and dependable IT Support Engineer to join our technical support team in Dubai. This role is ideal for a technology-focused professional who can ensure smooth IT operations, maintain system reliability, and provide timely technical assistance to support the company&rsquo;s logistics and relocation services.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems promptly.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Maintain network infrastructure including routers, switches, and Wi-Fi systems.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Support company software systems used for logistics and operational management.</li>
<li>Maintain documentation of IT systems, assets, and troubleshooting procedures.</li>
<li>Coordinate with external IT vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Experience with firewall configuration, antivirus management, and data backup systems.</li>
<li>Familiarity with ERP or logistics management systems is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong problem-solving and technical troubleshooting abilities</li>
<li>Ability to prioritize tasks and handle multiple IT support requests</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Trustbend Packers &amp; Movers, reliable IT infrastructure plays a key role in supporting efficient logistics and customer service operations. This IT Support Engineer position in Dubai offers an excellent opportunity to grow your technical career while contributing to the success of a professional relocation and logistics company.</div>

IT Support Engineer

Zahr Freighters

<div>Zahr Freighters is seeking a skilled and proactive IT Support Engineer to join our technical team in Dubai. This role is ideal for a technology-driven professional who can ensure smooth IT operations, provide timely technical support, and maintain secure systems within a fast-paced freight and logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems efficiently.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Maintain network infrastructure including routers, switches, and firewalls.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Support logistics and operational software systems used within the company.</li>
<li>Maintain documentation of IT systems, configurations, and troubleshooting processes.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Experience with firewalls, antivirus software, and backup systems.</li>
<li>Familiarity with ERP or logistics management systems is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong problem-solving and technical troubleshooting skills</li>
<li>Ability to manage multiple tasks and prioritize effectively</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Zahr Freighters, reliable IT infrastructure is essential for ensuring smooth logistics operations and service delivery. This IT Support Engineer position in Dubai offers an excellent opportunity to grow your technical expertise while contributing to a professional and dynamic freight company.</div>

Kazamer

<div><ul><li>Full Time</li>
<li>Dubai</li> 
</ul><div><div><div><div><div>Kazamer Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our technical team in Dubai. This role is ideal for a technology-driven professional who can ensure smooth IT operations, provide reliable technical support, and maintain secure systems within a fast-paced consultancy environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems efficiently.</li>
<li>Manage user accounts, email configurations, and system access permissions.</li>
<li>Maintain network infrastructure including routers, switches, and firewalls.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Ensure data security and compliance with company IT policies.</li>
<li>Maintain documentation of IT systems, configurations, and support activities.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Experience with antivirus systems, firewalls, and data backup solutions.</li>
<li>Familiarity with Microsoft 365 and basic server management is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong problem-solving and technical troubleshooting skills</li>
<li>Ability to manage multiple tasks and prioritize effectively</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Kazamer Tax Consultant, reliable IT infrastructure is essential for delivering efficient financial and tax services. This IT Support Engineer position in Dubai offers an excellent opportunity to grow your technical expertise while contributing to a professional and well-established consultancy firm.</div></div></div></div></div></div>

CREDITCARE CREDIT MANAGEMENT LLC

Job description:Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 4,500 (Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 4,500 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, FresherContract length: 24 monthsJob Types: Full-time, PermanentPay: Up to AED4,000.00 per month

Customer Support Executive (Female)

McDermott

<div>Job Overview:
The Senior Mechanical Engineer uses best practices and knowledge of internal or external issues to improve the mechanical discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the mechanical discipline. The Senior Mechanical Engineer solves complex problems and uses their discipline-specific knowledge to improve their products or services. The Senior Mechanical Engineer impacts a range of customer, operational, project, or service activities with the mechanical team and other related teams and ensures that they are working within the appropriate guidelines and policies.</div>
 <div><div>Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
 
 
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.</div></div>
 <div>Key Tasks and Responsibilities:
<ul><li>Perform conceptual, FEED, Studies, and detailed analyses and design as per design basis, project specifications, design codes, and standards
</li><li>Apply knowledge and skills to a wide range of standard and nonstandard situations
</li><li>Prepare clear and accurate detailed design calculations and analyses including design reports and procedures
</li><li>Manage own time to meet agreed deadlines and budgets and develop plans for short-term work activities in own area
</li><li>Focus on completing work within budgets
</li><li>Delegate lead over the discipline project team when necessary
</li><li>Clearly communicate and explain complex issues and work to establish understanding
</li><li>Be fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues
</li><li>Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates
</li><li>Provide similar support for Variation Orders
</li><li>Interface with all disciplines to develop clash-free designs
</li><li>Interface with other departments to obtain input for Discipline designs and drawings
</li><li>Maintain close coordination with other engineering disciplines, Planning, Fabrication, Marine, and Project Management Team, as required
</li><li>Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to Discipline Lead Engineer and Discipline Manager
</li><li>Assist in the preparation of estimates for bid proposals, including technical query reviews, execution statements, and workhour estimates
</li><li>Raise technical queries to obtain missing information, clarify work scope, and maintain client-preferred procedures, specifications, standards, practices, and operational requirements
</li><li>Prepare Discipline engineering design basis, philosophies, and technical specifications, as required
</li><li>Participate in finalizing deliverables lists and deliverables, ensuring compliance with specifications and functional integrity
</li><li>Attend project review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required
</li><li>Provide technical direction and review of Designers producing products related to Mechanical Engineering
</li><li>Prepare and review design reports and procedures
</li><li>Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables
</li><li>Assist procurement personnel in procuring Discipline equipment, materials, and services; ensuring that work produced complies with Customer objectives and procedures
</li><li>Procurement assistance includes preparing and reviewing requisitions, evaluating technical quotations and preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by Discipline Lead Engineer
</li><li>Assist in updating weight report based on receipt of vendor information
</li><li>Check engineering performed by others within the Discipline
</li><li>Review vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary
</li><li>Perform design verification through single-discipline check/ inter-discipline check (IDC)
</li><li>Provide technical support to all fabrication queries, including identifying defect/ rectification requirements
</li><li>Keep the Lead Engineer apprised of all activities and concerns, technical, budgetary, and manpower related
 </li></ul>Reports to: Project: Lead Engineer
 
Functional: Supervising/Lead Engineer or Engineering Manager
 
Liaise with: All Engineering disciplines, Fabrication Group, Safety Dept, Document Control, Procurement Group,
 
Subcontractors and Vendors, and Customers
 
Supervises: Engineers</div>
 <div>Essential Qualifications and Education:
<ul><li>Bachelor&rsquo;s Degree in Mechanical Engineering (Master&rsquo;s Degree is preferred)
</li><li>8-15 years of experience in oil and gas with major contractors or consultants predominately performing detailed design of offshore facilities
</li><li>Preferably Registered Professional or Chartered Engineer or member of professional engineering society
</li><li>Preferably Registered Professional Engineer or member of a professional engineering society
</li><li>Good English in writing/speaking (B2 Level minimum)
</li><li>Quality-oriented and schedule-conscious
</li><li>Serves as a technical reference and/or source of reliable information for the discipline
</li><li>Leadership skills and willingness to coordinate some discipline tasks
</li><li>Make recommendations to improve the work process
</li><li>Give support to construction when necessary, from the office or at the site
</li></ul>#LI-MW2</div>

Senior Mechanical Engineer

McDermott International, Ltd

<div>
 
 Job Description
 
 
 
 
 Job Overview:
 
 
 
 The Senior Mechanical Engineer uses best practices and knowledge of internal or external issues to improve the mechanical discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the mechanical discipline. The Senior Mechanical Engineer solves complex problems and uses their discipline-specific knowledge to improve their products or services. The Senior Mechanical Engineer impacts a range of customer, operational, project, or service activities with the mechanical team and other related teams and ensures that they are working within the appropriate guidelines and policies.
 
 
 
 Responsibilities
 
 
 
 
 Key Tasks and Responsibilities:
 
 
 
 <ul>
 <li>
 Perform conceptual, FEED, Studies, and detailed analyses and design as per design basis, project specifications, design codes, and standards
 </li>
 <li>
 Apply knowledge and skills to a wide range of standard and nonstandard situations
 </li>
 <li>
 Prepare clear and accurate detailed design calculations and analyses including design reports and procedures
 </li>
 <li>
 Manage own time to meet agreed deadlines and budgets and develop plans for short-term work activities in own area
 </li>
 <li>
 Focus on completing work within budgets
 </li>
 <li>
 Delegate lead over the discipline project team when necessary
 </li>
 <li>
 Clearly communicate and explain complex issues and work to establish understanding
 </li>
 <li>
 Be fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues
 </li>
 <li>
 Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates
 </li>
 <li>
 Provide similar support for Variation Orders
 </li>
 <li>
 Interface with all disciplines to develop clash-free designs
 </li>
 <li>
 Interface with other departments to obtain input for Discipline designs and drawings
 </li>
 <li>
 Maintain close coordination with other engineering disciplines, Planning, Fabrication, Marine, and Project Management Team, as required
 </li>
 <li>
 Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to Discipline Lead Engineer and Discipline Manager
 </li>
 <li>
 Assist in the preparation of estimates for bid proposals, including technical query reviews, execution statements, and workhour estimates
 </li>
 <li>
 Raise technical queries to obtain missing information, clarify work scope, and maintain client-preferred procedures, specifications, standards, practices, and operational requirements
 </li>
 <li>
 Prepare Discipline engineering design basis, philosophies, and technical specifications, as required
 </li>
 <li>
 Participate in finalizing deliverables lists and deliverables, ensuring compliance with specifications and functional integrity
 </li>
 <li>
 Attend project review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required
 </li>
 <li>
 Provide technical direction and review of Designers producing products related to Mechanical Engineering
 </li>
 <li>
 Prepare and review design reports and procedures
 </li>
 <li>
 Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables
 </li>
 <li>
 Assist procurement personnel in procuring Discipline equipment, materials, and services; ensuring that work produced complies with Customer objectives and procedures
 </li>
 <li>
 Procurement assistance includes preparing and reviewing requisitions, evaluating technical quotations and preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by Discipline Lead Engineer
 </li>
 <li>
 Assist in updating weight report based on receipt of vendor information
 </li>
 <li>
 Check engineering performed by others within the Discipline
 </li>
 <li>
 Review vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary
 </li>
 <li>
 Perform design verification through single-discipline check/ inter-discipline check (IDC)
 </li>
 <li>
 Provide technical support to all fabrication queries, including identifying defect/ rectification requirements
 </li>
 <li>
 Keep the Lead Engineer apprised of all activities and concerns, technical, budgetary, and manpower related
 
 
 </li>
 </ul>
 Reports to: Project: Lead Engineer
 
 
 Functional: Supervising/Lead Engineer or Engineering Manager
 
 
 Liaise with: All Engineering disciplines, Fabrication Group, Safety Dept, Document Control, Procurement Group,
 
 
 Subcontractors and Vendors, and Customers
 
 
 Supervises: Engineers
 
 
 
 Qualifications
 
 
 
 
 Essential Qualifications and Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Mechanical Engineering (Master&rsquo;s Degree is preferred)
 </li>
 <li>
 8-15 years of experience in oil and gas with major contractors or consultants predominately performing detailed design of offshore facilities
 </li>
 <li>
 Preferably Registered Professional or Chartered Engineer or member of professional engineering society
 </li>
 <li>
 Preferably Registered Professional Engineer or member of a professional engineering society
 </li>
 <li>
 Good English in writing/speaking (B2 Level minimum)
 </li>
 <li>
 Quality-oriented and schedule-conscious
 </li>
 <li>
 Serves as a technical reference and/or source of reliable information for the discipline
 </li>
 <li>
 Leadership skills and willingness to coordinate some discipline tasks
 </li>
 <li>
 Make recommendations to improve the work process
 </li>
 <li>
 Give support to construction when necessary, from the office or at the site
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
 
 
 For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
 
 
</div>

Explore 1903+ Customer support engineer in Dubai this April. Find roles across top companies and apply now to boost your career.

1903 customer support engineer jobs In Dubai

Customer Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer

Customer Support Executive (Female)

Senior Mechanical Engineer

Senior Mechanical Engineer