customer service representative Jobs in Dubai

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techzone technologies llc

We are hiring an Emirati Associate Engineer &ndash; FAST-Sales (IT Diploma) + NAFIS to support our Customer Operation division. The role involves technical and administrative support, managing system entries, and assisting the FAST-Sales team in daily operations.Requirements<ul><li>UAE Nationals (Emirati only).</li><li>IT Diploma (mandatory).</li><li>Male candidates only.</li><li>Basic knowledge of technical/customer support.</li><li>Proficient in web tools &amp; office applications.</li><li>Willing to work rotational shifts in Sharjah &amp; Dubai.</li></ul>Job Types: Full-time, Permanent, FresherPay: AED6,766.00 - AED6,767.00 per monthLanguage:<ul><li>Are you a UAE National (Emirati) (Preferred)</li></ul>

Associate Engineer – FAST-Sales (IT Diploma) + NAFIS | Emirati Only (UAE Nationals)

Vemco Group MENA & Asia

<div>
 
 
 About the Role
 
 &nbsp;
 
 
 
 
 
 We are seeking a highly motivated
 
 IT Support Engineer
 
 to join our team. This role is pivotal in ensuring seamless customer support, system integration, and advanced technical guidance for our partners and clients. You will act as the first point of contact for B2B customer inquiries, manage support tickets, and work closely with development and product teams to deliver innovative solutions.&nbsp;
 
 
 
 
 
 This is an opportunity for a tech-savvy professional who thrives on solving problems, sharing knowledge, and staying ahead of emerging IT trends.&nbsp;
 
 
 
 
 
 
 Key Responsibilities
 
 &nbsp;
 
 
 
 
 <ul>
 <li>
 Act as the first point of contact for B2B customer support requests, handling and resolving tickets via HubSpot and other ticketing platforms.&nbsp;
 </li>
 <li>
 Provide timely, efficient troubleshooting and resolution for technical issues.&nbsp;
 </li>
 <li>
 Support a variety of hardware and software environments, ensuring smooth operation and integration.&nbsp;
 </li>
 <li>
 Lead testing, integration, and implementation of new sensor technologies, as well as POS/BI and ERP integrations.&nbsp;
 </li>
 <li>
 Ensure accurate sensor calibrations, system configurations, and integrations.&nbsp;
 </li>
 <li>
 Deliver advanced backend training and onboarding sessions for customers and partners to maximize use of our platform.&nbsp;
 </li>
 <li>
 Develop and maintain technical documentation, user guides, and knowledge base articles for both internal teams and external partners.&nbsp;
 </li>
 <li>
 Work closely with development and product teams to troubleshoot, test, and integrate new solutions, ensuring seamless deployments.&nbsp;
 </li>
 <li>
 Contribute ideas for continuous improvement, innovation, and process optimization.&nbsp;
 </li>
 <li>
 Stay up-to-date with the latest IT trends, tools, and best practices. Proactively learn and adopt emerging technologies to enhance service delivery.&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 &nbsp;
 
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience&nbsp;
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent practical experience).&nbsp;
 </li>
 <li>
 Proven experience in IT support, system integration, or technical customer service.&nbsp;
 </li>
 <li>
 Knowledge of hardware, software, and networking fundamentals.&nbsp;&nbsp;
 </li>
 <li>
 Experience with Rest API and sensor technologies is highly desirable.
 </li>
 <li>
 Excellent troubleshooting, problem-solving, and analytical skills.&nbsp;
 </li>
 <li>
 Great ability to communicate and explain technical issues in simple terms to customers.
 </li>
 <li>
 Experience with phone and email support in B2B
 </li>
 <li>
 Proactive, self-motivated, and eager to learn new technologies.&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 What We Offer:
 
 &nbsp;
 
 <ul>
 <li>
 Competitive salary and benefits package.&nbsp;
 </li>
 <li>
 Opportunity to work with cutting-edge technologies and innovative projects.&nbsp;
 </li>
 <li>
 A collaborative and supportive team environment.&nbsp;
 </li>
 <li>
 Professional development opportunities to grow your skills and career.&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 How to Apply:
 
 &nbsp;
 
 
 If you are a highly motivated IT professional with a passion for innovation and excellence, we&rsquo;d love to hear from you. Please apply with your CV and a cover letter with the subject line
 
 &ldquo;IT Support (Dubai) [Your Name].&rdquo;
 
 &nbsp;
 
</div>

IT Support Engineer

Zapegg Tax Consultant

<div>At Zapegg Tax Consultant, we understand the importance of technology in delivering seamless tax and financial services. We are seeking a skilled and proactive IT Support Engineer to join our Dubai office. The ideal candidate will ensure the smooth functioning of all IT systems, provide technical support to staff, and maintain the company&rsquo;s technological efficiency.

Key Responsibilities:
<ul>
<li>Provide first and second-level technical support to employees and resolve hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li>
<li>Monitor and maintain company networks, servers, and data backups to ensure uninterrupted operations.</li>
<li>Manage software updates, antivirus protection, and IT security compliance.</li>
<li>Troubleshoot system errors and collaborate with vendors for specialized support.</li>
<li>Set up new user accounts and manage access permissions in line with IT policies.</li>
<li>Support internal IT projects such as system upgrades, migrations, and new technology integrations.</li>
<li>Maintain detailed documentation of IT procedures, incidents, and inventory.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar role.</li>
<li>Strong knowledge of Windows operating systems, MS Office 365, and networking fundamentals.</li>
<li>Familiarity with cloud-based services, data security practices, and troubleshooting tools.</li>
<li>Excellent problem-solving, communication, and multitasking skills.</li>
<li>Ability to work independently and prioritize tasks efficiently.</li>
</ul>
At Zapegg Tax Consultant, we value innovation, reliability, and teamwork. Joining our Dubai office as an IT Support Engineer gives you the opportunity to contribute to a professional environment where technology drives accuracy and client satisfaction.</div>

Noorka

<div>At Noorka Logistics, technology plays a vital role in ensuring efficient and seamless business operations. We are looking for a skilled and proactive IT Support Engineer to join our Dubai office, responsible for providing technical support, troubleshooting IT issues, and maintaining network and system performance. This role is ideal for someone with strong problem-solving skills and a passion for delivering reliable IT solutions.

Key Responsibilities:
<ul>
<li>Provide first-level technical support to staff for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, applications, and peripherals.</li>
<li>Monitor and maintain IT infrastructure, including servers, routers, and backup systems.</li>
<li>Respond promptly to IT support requests and ensure timely resolution.</li>
<li>Assist with setting up new user accounts, email configurations, and access permissions.</li>
<li>Maintain IT documentation, including troubleshooting guides and incident logs.</li>
<li>Support IT security measures, updates, and regular system checks.</li>
<li>Collaborate with vendors and external providers for system upgrades and repairs.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Strong knowledge of Windows/Linux operating systems and networking.</li>
<li>Familiarity with IT security practices and data backup systems.</li>
<li>Excellent troubleshooting, analytical, and communication skills.</li>
<li>Relevant certifications (CompTIA, Microsoft, Cisco) are an advantage.</li>
<li>Ability to work independently and manage multiple IT tasks efficiently.</li>
</ul>
Joining Noorka Logistics as an IT Support Engineer in Dubai provides the chance to play an important role in keeping our IT systems reliable and secure. If you are passionate about technology and eager to contribute to a growing logistics company, we welcome your application.</div>

Exclusive Talent Management

The Role
 About the Role We are seeking an experienced and tech-savvy IT Support Engineer to join our IT Managed Services team in Dubai. This is a hands-on role that requires a strong technical background, problem-solving skills, and excellent communication abilities. The successful candidate will have a minimum of 4 years of IT experience with expertise in Microsoft administration, networking, security, and end-user support. Key Responsibilities • Microsoft Administration (SPO, Exchange, Office 365): • New tenant setup and tenant migrations • User account creation, Azure AD management • Domain setup (MX records, Office 365 integration) and domain issue diagnosis • Exchange account issue tracking and resolution • OneDrive and SharePoint setup/management • 365 and SharePoint security/dynamic groups • Intune setup and MDM management Networking: • Manage SonicWall and Fortigate firewalls, Edge Router, UDM (Unifi Dream Machine), and other enterprise-grade routers/APs • Switch configuration, management, and troubleshooting • VPN setup and management, conditional access on firewalls • IT Infrastructure & User Support: • Printer/scanner setup and management • Desktop and laptop support (hardware & software) • Antivirus and endpoint protection management • Email security platforms (Mimecast, Mail Assure) Additional IT Services: • Windows Server administration (DNS, DHCP, Hyper-V, Windows Backup, clustering, failover) • Virtualization (Hyper-V, VMware, VirtualBox) • Server and NAS setup, RAID configuration (Synology/QNAP) • Backup configuration and management (Nakivo, Veeam, Skykick)
 
Requirements
 Preferred Skills (Added Advantage): • Experience with Mac environments • IP Telephony (Avaya, Grandstream) • CCTV systems (Hikvision) • UAE Driving License • Linux server administration Key Requirements: • Minimum 4 years of IT support/administration experience • Strong knowledge of Microsoft 365, networking, and security platforms • Excellent communication skills with fluent English • Strong problem-solving skills and a client-focused attitude
 
About the company
 Welcome to Exclusive Talent Human Resource Consultancies Co., a leading Human Resource Agency based in the heart of Dubai. Specializing in staffing solutions across the Middle East, our agency excels in providing flexible temporary to permanent placement options tailored to diverse organizational needs. Covering major markets including Saudi Arabia, Qatar, and the UAE, Exclusive Talent offers a broad network of highly skilled professionals across various industries. Utilizing advanced AI technology, our agency efficiently matches candidates with the precise skills and qualifications required for each role. With expertise in recruiting at all levelsfrom entry-level positions to mid-management and C-suite rolesExclusive Talent delivers comprehensive staffing solutions that support both immediate and long-term business objectives. Whether for temporary, hybrid, or permanent staffing needs, our agency ensures that the right talent is available to meet evolving demands and drive success.

Stonefort Securities

<div>
 
 
 About Us:
 
 
 
 
 
 
 Stonefort Securities is a distinguished provider in the international financial services sector. With an established presence in the UAE, Mauritius, SVG and Saint Lucia, Stonefort Securities is well-positioned to meet the dynamic needs of its global clientele. The company offers advanced trading solutions, granting access to a wide range of asset classes including Forex, Commodities, Indices, Stocks and Contracts for Difference (CFDs), all seamlessly integrated within a sophisticated cross-margined trading framework.
 
 
 
 
 
 
 Job Overview:
 
 
 
 
 
 
 Stonefort is looking for a dedicated and proactive
 
 Customer Service Executive
 
 to support initiatives and enhance client experience. This is a pivotal role where you will be part of our customer support team, ensuring consistent, high-quality service across multiple communication channels. You will be responsible for elevating the client experience, improving operational efficiency, and achieve excellence in customer support.
 
 
 
 
 
 
 Key responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Oversee client inquiries and concerns, ensuring that responses are prompt, accurate, and aligned with company policies.
 </li>
 <li>
 Monitor client feedback across multiple channels (phone, email, live chat, social media) to proactively address issues and improve the customer experience.
 </li>
 <li>
 Collaborate with management and other departments to align customer service goals with broader company objectives.
 </li>
 <li>
 Ensure all client interactions comply with regulatory requirements and company policies, maintaining the highest standards of professionalism and ethical conduct.
 </li>
 <li>
 Assist clients in navigating trading platforms, managing account-related inquiries, and understanding product features.
 </li>
 <li>
 Support clients with platform technical issues, account registration, verification, and transaction processes, ensuring a seamless experience.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements:
 
 
 
 
 
 <ul>
 <li>
 Minimum 2 years of in customer support within the Forex and CFDs industry, reputable broker or financial institution.
 </li>
 <li>
 Proficiency in Metaquotes Platforms (MetaTrader 4 and 5), along with a strong command of CRM systems and customer support tools.
 </li>
 <li>
 Fluency in English and Arabic (written and spoken) is essential;
 </li>
 <li>
 Strong Compliance Orientation, with thorough knowledge of regulatory requirements and a commitment to ethical standards.
 </li>
 <li>
 Ability to work as per a roster.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 <ul>
 <li>
 Competitive Salary.
 </li>
 <li>
 Opportunity to work in a fast-paced, dynamic financial environment.
 </li>
 <li>
 Professional development, training, and career growth opportunities.
 </li>
 </ul>
</div>

Customer Support Executive

Creative Link Design & Printing

Customer Support Executive (with Graphic Design Skills) &ndash; DubaiCompany: Creative Link Location: Dubai, UAE Experience: 2+ years in customer service, with graphic design exposure Employment Type: Full-timeAbout Us: Creative Link is a Dubai-based printing and custom merchandise company serving businesses, corporates, and event planners. From custom mugs to corporate gifting, we bring ideas to life in print.Role Summary:We&rsquo;re hiring a Customer Support Executive with a creative edge. This hybrid role combines client communication, lead handling, and basic graphic design. You&rsquo;ll be the first point of contact for incoming WhatsApp, email, and call enquiries - managing queries, assigning leads to the sales team, and tracking each opportunity from start to close. Bonus if you can handle quick design tasks when needed!Responsibilities:<ul><li>Respond promptly to customer enquiries via WhatsApp, email, and phone</li><li>Manage and log incoming leads and route them to the appropriate sales rep</li><li>Follow up with leads to ensure smooth progress and communication</li><li>Maintain an up-to-date CRM or lead tracking sheet</li><li>Handle minor design edits or create simple artwork (when required)</li><li>Collaborate with the production and sales teams for client updates</li></ul>Requirements:<ul><li>2+ years experience in customer support, coordination, or client service</li><li>Strong communication and follow-up skills</li><li>Familiarity with basic graphic design tools (Photoshop, Illustrator, Canva)</li><li>Fluent in English; Arabic is a plus</li><li>Organized, detail-oriented, and proactive</li><li>Ability to manage multiple conversations and tasks simultaneously</li></ul>Perks:<ul><li>Be part of a vibrant, creative team in the heart of Dubai</li><li>Learn across sales, production, and design</li><li>Opportunity to grow into account management or creative support</li></ul>To Apply: Send your CV + portfolio (if any) to hello@creativelinkdubai.com Subject: Customer Support Executive &ndash; [Your Name]Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Customer Support Executive (with Graphic Design Skills) – Dubai

Explore 4783+ Customer support engineer in Dubai this October. Find roles across top companies and apply now to boost your career.

4783 customer support engineer jobs IN Dubai

Associate Engineer – FAST-Sales (IT Diploma) + NAFIS | Emirati Only (UAE Nationals)

IT Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer

Customer Support Executive

Customer Support Executive (with Graphic Design Skills) – Dubai