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Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to employees across the organization in a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide first-level and second-level technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, printers, and related IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems in a timely manner.</li>
<li>Assist users with IT-related queries, ensuring minimal downtime and efficient solutions.</li>
<li>Maintain IT documentation, user manuals, and asset records.</li>
<li>Support network connectivity, email systems, and basic server administration tasks.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Ensure data security, backups, and compliance with company IT policies.</li>
</ul>
Qualifications:
<ul>
<li>Diploma or bachelor&rsquo;s degree in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Good knowledge of operating systems, networking fundamentals, and troubleshooting techniques.</li>
<li>Strong problem-solving skills and the ability to work independently.</li>
<li>Excellent communication skills and a customer-focused attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as an IT Support Engineer offers an excellent opportunity to grow your technical expertise while supporting critical business operations. If you are dependable, technically proficient, and eager to contribute to a growing logistics company, we encourage you to apply.</div>

IT Support Engineer

Enviro Engineering Trading LLC

About the RoleWe are seeking a motivated Sales Engineer with 1&ndash;2 years of experience in a trading or technical sales environment. The role involves customer communication, supplier coordination, quotations, invoicing, and occasional onsite support.Duties &amp; Responsibilities<ul><li>Handle customer communication via email and phone</li><li>Share catalogues, product specifications, and assist in basic solution recommendations</li><li>Coordinate with suppliers to support delivery timelines</li><li>Follow up on customer payments using account statements</li><li>Support product demos or onsite trials when needed</li><li>Visit customer locations for meetings, demos, and technical discussions</li></ul>Experience Required<ul><li>1 to 2 years </li></ul>&middot; basic understanding of electronics or instrumentation fundamentals (signals, sensors, or measurement principles) will be considered a bonusQualifications &amp; Skills<ul><li>Bachelor&rsquo;s or Diploma in Electronics, Instrumentation, Electrical, or related fields</li><li>Comfortable using Excel, Outlook, and Word</li><li>Good communication and customer service skills</li><li>Responsible, organized, and able to follow deadlines</li><li>Ability to work independently and within a team</li><li>Must be comfortable with customer visits as part of the job</li></ul>Work Requirements<ul><li>Must be able to commute to Dubai</li><li>Must be willing to relocate to Dubai before starting work</li></ul>Job Type: Full-time

Technical Sales Engineer

MCOMS

<div>
 MCOMS is looking for an IPTV Services Installation and Support Engineer to deliver, integrate, and support guest-facing technology solutions across hospitality, cruise ship, and healthcare environments. The role combines hands-on installation and advanced technical support with customer-facing responsibilities, cross-team collaboration, and international project travel across the MEA and APAC regions.
 
 
 
 Key Accountabilities
 
 
 
 Implement Installation, configuration and integration of MCOM Guest facing technologies for MCOMS customers in all different contexts (Hospitality, Cruise ship, Healthcare)
 
 
 Deliver 2nd and 3rd level technical support services for MCOMS customer base as per company's policies and procedures.
 
 
 Actively manage (resolve, escalate, follow up) MCOMS customer complaints and requests and provide resolution reports and customer KPI statistics when necessary.
 
 
 Assist in customer demos and mockups preparation
 
 
 Prepare reports and documentation in cooperation with other departments (Product Development / Presales / Content)
 
 
 
 Requirements
 
 
 
 Technical knowledge in IP Network infrastructure &amp; technologies (Cisco, Aruba, Ubiquity)
 
 
 Good knowledge in Microsoft Windows Server 2019/2025 Operating systems
 
 
 Good networking skills, with a strong problem-solving approach and solid troubleshooting abilities.
 
 
 Strong customer care skills focusing on customer satisfaction
 
 
 Very good analytical and troubleshooting skills, ability to handle and solve technical problems, attention to detail
 
 
 Strong team player, good communication skills.
 
 
 Ability to travel in MEA and APAC regions up to 35% per year for short duration company projects on customers sites.
 
 
 
 Technical Background
 
 
 
 BSc Degree or Diploma in Engineering, Computer Science or equivalent proven working experience
 
 
 Certification in networking from Cisco, (CCNA or CCNP) or equivalent proven hands-on working experience in a network vendor or partner (minimum 3 years)
 
 
 Excellent English language skills (verbal and written)
</div>

IPTV Services Installation and Support Engineer

Hikvision MEA

<div>
 
 
 
 About Us:
 
 
 
 
 At Hikvision, our vision is to &ldquo;Empower vision for the security and sustainable growth of the world&rdquo;. We are committed to explore innovative way to better, perceive and understand the world, and our core values are customer focused, value oriented, integrity and pursuit of excellence. These principles guide our daily actions and foster a culture of innovation, collaboration, inclusivity.
 
 
 
 
 
 
 
 Be part of a team that is making a difference.
 
 
 
 <ol>
 <li>
 
 Leadership
 
 : Our leaders are not just executives; they are mentors and advocates for professional growth. They are committed to creating a culture where every team member can thrive and contribute to our shared success.
 </li>
 <li>
 
 Culture
 
 : At Hikvision, we pride ourselves on fostering an inclusive and diverse culture where everyone feels valued and respected. Our team is composed of talented individuals from multiple nationalities, bringing together a rich tapestry of perspectives and ideas. This diversity drives our innovation and creativity, making us stronger as we collaborate to achieve our common goals. We believe that when people from different backgrounds come together, we can create something truly extraordinary.
 </li>
 <li>
 
 Benefits
 
 : We offer a comprehensive benefits package that includes family health insurance, flexible working hours, professional development opportunities.
 </li>
 </ol>
 
 
 
 
 
 
 Your Role:
 
 
 
 
 As a Technical Support Engineer, you will have below key responsibilities.
 
 
 
 
 <ul>
 <li>
 Provide on-site operational support, resolving users' daily issues, responding to training and feature demonstration requests, conducting system inspections, generating inspection reports, and offering rectification suggestions.
 </li>
 <li>
 Support project delivery, including simple system deployments, debugging and troubleshooting for complex project field cameras, risk control, and ensuring the system meets user requirements.
 </li>
 <li>
 Assist in POC (Proof of Concept) activities, resolving issues during the POC process, understanding user needs, and ensuring optimal POC performance.
 </li>
 <li>
 Test new products, conduct team training sessions, and prepare product reports.
 </li>
 <li>
 Handle daily issues to ensure user satisfaction.
 </li>
 <li>
 Support marketing activities, including equipment installation and debugging
 </li>
 </ul>
 
 
 
 
 
 
 What We're Looking for:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or above in computer science, electronics, communications, or related fields, with fluency in English (listening, speaking, reading, and writing) as a working language.
 </li>
 <li>
 At least 3 years of experience as a delivery or operations engineer in the security industry, familiar with CCTV, access control systems, intercom systems, traffic, parking systems, or other security-related systems and products.
 </li>
 <li>
 Project management experience and SIRA certification are preferred.
 </li>
 <li>
 Basic knowledge of networking and operating systems.
 </li>
 <li>
 Strong learning ability and enthusiasm for new products and technologies.
 </li>
 <li>
 Excellent documentation skills, communication abilities, and a strong service mindset.
 </li>
 <li>
 Responsible, passionate, meticulous, detail-oriented, and hardworking.
 </li>
 <li>
 Possesses a valid driver&rsquo;s license.
 </li>
 </ul>
 
 
 
 
 
 
 Join us:
 
 
 
 
 If you are passionate about Information technology and security system and want to work in an environment where you can grow and make an impact, we would love to hear from you.
 
</div>

Technical Support Engineer

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is looking for a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to support daily business and logistics activities.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Troubleshoot system, network, and connectivity problems efficiently.</li>
<li>Maintain user accounts, access rights, and data security protocols.</li>
<li>Support email systems, office applications, and business software.</li>
<li>Perform regular system updates, backups, and preventive maintenance.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Maintain IT documentation and report recurring technical issues.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar role.</li>
<li>Strong knowledge of Windows OS, networking basics, and office IT systems.</li>
<li>Good problem-solving, communication, and time-management skills.</li>
<li>Ability to work independently and support multiple users in a fast-paced environment.</li>
</ul>
The IT Support Engineer position at Trustbend Packers &amp; Movers in Dubai offers an opportunity to work in a dynamic logistics company where technology plays a key role. This role is ideal for professionals who are dependable, technically strong, and eager to contribute to efficient and secure IT operations.</div>

Zahr Freighters

<div>Zahr Freighters, a leading logistics and freight solutions provider in Dubai, is seeking a skilled and proactive IT Support Engineer to join our team. This role is ideal for a tech-savvy professional who enjoys troubleshooting, maintaining IT systems, and ensuring seamless technology operations within a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain computer systems, servers, and office applications</li>
<li>Troubleshoot and resolve IT issues promptly to minimize downtime</li>
<li>Monitor system performance, security, and backups to ensure data protection</li>
<li>Assist employees with IT queries via phone, email, or in-person support</li>
<li>Maintain IT inventory, licenses, and documentation of IT assets</li>
<li>Implement IT policies, updates, and security protocols</li>
<li>Coordinate with external vendors and service providers for technical support when required</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li>
<li>2&ndash;4 years of experience as an IT Support Engineer or similar IT role</li>
<li>Strong knowledge of Windows, macOS, Linux, and networking concepts</li>
<li>Experience troubleshooting hardware, software, and office applications</li>
<li>Familiarity with IT security practices and data protection measures</li>
<li>Excellent problem-solving, organizational, and communication skills</li>
<li>Ability to manage multiple tasks independently and prioritize effectively</li>
</ul>
At Zahr Freighters, we recognize that reliable IT systems are crucial for smooth logistics operations. As our IT Support Engineer in Dubai, you will play a key role in ensuring seamless technology performance, supporting staff, and maintaining a secure IT environment. If you are passionate about technology and proactive problem-solving, we invite you to join our team.</div>

ANONYMOUSLY

Key ResponsibilitiesIT Support &amp; Operations<ul><li>Provide Level 1 and Level 2 on-site and remote IT support for head office and all F&amp;B outlets.</li><li>Manage daily user support and incident handling through Freshservice or similar ITSM tools.</li><li>Install, configure, maintain, and troubleshoot desktops, laptops, POS systems, payment terminals, printers, and peripherals.</li><li>Support Windows OS, Microsoft 365, email systems, and core business applications.</li><li>Manage user accounts, access rights, and basic security controls (Active Directory, email, applications).</li></ul>POS, Store Systems &amp; IoT<ul><li>Set up, support, and maintain POS systems across all stores.</li><li>Support POS-related IoT devices and peripherals.</li><li>Upload and manage menus on POS systems and digital screens.</li><li>Preferable working knowledge of POSIST POS and NetSuite administration.</li><li>Ensure high availability and performance of POS, ordering, and back-office systems.</li></ul>Network, Security &amp; Infrastructure<ul><li>Configure, monitor, and troubleshoot network infrastructure (LAN, WAN, Wi-Fi, VPN).</li><li>Configure VPN access and provide HR system support.</li><li>Perform printer setup and support (POS printers, MFPs, photocopiers).</li><li>Carry out preventive maintenance for store and office IT infrastructure.</li></ul>CCTV &amp; Physical Systems<ul><li>Install, configure, and troubleshoot CCTV systems across stores and offices.</li></ul>Projects, Vendors &amp; Store Openings<ul><li>Lead and support IT setup and design for new store openings, upgrades, and relocations.</li><li>Coordinate with vendors, POS partners, ISPs, telecom providers, and service providers.</li><li>Follow up with service providers on connectivity, maintenance, and issue resolution.</li><li>Maintain accurate IT documentation, asset registers, incident logs, and SOPs.</li></ul>Governance &amp; Compliance<ul><li>Ensure compliance with IT policies, security standards, and best practices.</li><li>Provide timely support during operational incidents to minimize downtime in retail/F&amp;B environments.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in IT, Computer Science, or a related field.</li><li>2&ndash;5 years of experience in IT support or helpdesk roles; F&amp;B or retail experience is an advantage.</li><li>Strong knowledge of Windows OS, Microsoft 365, hardware troubleshooting, and networking fundamentals.</li><li>Hands-on experience supporting POS systems and store IT infrastructure.</li><li>Familiarity with Active Directory, antivirus solutions, backup systems, and basic cybersecurity practices.</li><li>Ability to work independently across multiple locations and handle urgent support issues.</li><li>Strong communication, problem-solving, and customer service skills.</li></ul>Preferred Qualifications<ul><li>IT certifications (CompTIA A+, Network+, Microsoft, or equivalent).</li><li>Experience supporting multi-site retail or restaurant operations.</li><li>UAE driving license is an advantage.</li></ul>Job Types: Full-time, PermanentPay: Up to AED6,500.00 per monthApplication Question(s):<ul><li>What is your notice period?</li><li>What is your current and expected salary?</li><li>How many years of experience do you have as an IT Support Engineer in a multi-brand F&amp;B retail environment?</li><li>Are you based in Dubai?</li></ul>

IT Support Engineer (multi-brand F&B)

Explore 5467+ Customer support engineer in Dubai this January. Find roles across top companies and apply now to boost your career.

5467 customer support engineer jobs IN Dubai

IT Support Engineer

Technical Sales Engineer

IPTV Services Installation and Support Engineer

Technical Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer (multi-brand F&B)