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EMAGINE

We&rsquo;re Hiring: Support / Service Electrical Engineer (Back-Office)DSO, Dubai, UAE | Shift-Based | UAE Driving License RequiredEmagine is expanding its Support &amp; Maintenance team! We are looking for Support / Service Electrical Engineers who will handle customer service, operations coordination, and first-level support for AC &amp; DC EV chargers.Job Description:- Provide remote troubleshooting &amp; first-level technical support- Handle customer service calls, emails &amp; case follow-ups- Coordinate with technical teams for site visits &amp; service jobs- Prepare reports for internal teams, customers &amp; government authorities- On-site preventive/ corrective visits when required.- Collaborate across different working shiftsRequirements:- Diploma/Bachelor&rsquo;s in Electrical Engineering- 2&ndash;3 years experience in technical support or electrical systems- Strong communication &amp; customer handling skills- Experience dealing with UAE government authorities (preferred)- Valid UAE driving license- Ability to work in rotating shifts-Arabic Speaker is a plus-EV Charging experience is a plusIf interested, apply now by sending your CV to: (careers@emagine.ae).You can always check our company websites for current vacancies (www.emagine.ae)Job Type: Full-time

Support / Service Electrical Engineer (Back-Office)

Hikvision MEA

<div>
 
 
 
 About Us:
 
 
 
 
 At Hikvision, our vision is to &ldquo;Empower vision for the security and sustainable growth of the world&rdquo;. We are committed to explore innovative way to better, perceive and understand the world, and our core values are customer focused, value oriented, integrity and pursuit of excellence. These principles guide our daily actions and foster a culture of innovation, collaboration, inclusivity.
 
 
 
 
 
 
 
 Be part of a team that is making a difference.
 
 
 
 <ol>
 <li>
 
 Leadership
 
 : Our leaders are not just executives; they are mentors and advocates for professional growth. They are committed to creating a culture where every team member can thrive and contribute to our shared success.
 </li>
 <li>
 
 Culture
 
 : At Hikvision, we pride ourselves on fostering an inclusive and diverse culture where everyone feels valued and respected. Our team is composed of talented individuals from multiple nationalities, bringing together a rich tapestry of perspectives and ideas. This diversity drives our innovation and creativity, making us stronger as we collaborate to achieve our common goals. We believe that when people from different backgrounds come together, we can create something truly extraordinary.
 </li>
 <li>
 
 Benefits
 
 : We offer a comprehensive benefits package that includes family health insurance, flexible working hours, professional development opportunities.
 </li>
 </ol>
 
 
 
 
 
 
 Your Role:
 
 
 
 
 As a Technical Support Engineer, you will have below key responsibilities.
 
 
 
 
 <ul>
 <li>
 Provide on-site operational support, resolving users' daily issues, responding to training and feature demonstration requests, conducting system inspections, generating inspection reports, and offering rectification suggestions.
 </li>
 <li>
 Support project delivery, including simple system deployments, debugging and troubleshooting for complex project field cameras, risk control, and ensuring the system meets user requirements.
 </li>
 <li>
 Assist in POC (Proof of Concept) activities, resolving issues during the POC process, understanding user needs, and ensuring optimal POC performance.
 </li>
 <li>
 Test new products, conduct team training sessions, and prepare product reports.
 </li>
 <li>
 Handle daily issues to ensure user satisfaction.
 </li>
 <li>
 Support marketing activities, including equipment installation and debugging
 </li>
 </ul>
 
 
 
 
 
 
 What We're Looking for:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or above in computer science, electronics, communications, or related fields, with fluency in English (listening, speaking, reading, and writing) as a working language.
 </li>
 <li>
 At least 3 years of experience as a delivery or operations engineer in the security industry, familiar with CCTV, access control systems, intercom systems, traffic, parking systems, or other security-related systems and products.
 </li>
 <li>
 Project management experience and SIRA certification are preferred.
 </li>
 <li>
 Basic knowledge of networking and operating systems.
 </li>
 <li>
 Strong learning ability and enthusiasm for new products and technologies.
 </li>
 <li>
 Excellent documentation skills, communication abilities, and a strong service mindset.
 </li>
 <li>
 Responsible, passionate, meticulous, detail-oriented, and hardworking.
 </li>
 <li>
 Possesses a valid driver&rsquo;s license.
 </li>
 </ul>
 
 
 
 
 
 
 Join us:
 
 
 
 
 If you are passionate about Information technology and security system and want to work in an environment where you can grow and make an impact, we would love to hear from you.
 
</div>

Technical Support Engineer

Kazamer

<div><ul><li>Full Time</li>
<li>Dubai</li> 
</ul><div><div><div><div><div>Kazamer Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is perfect for someone who enjoys troubleshooting technical issues, supporting end-users, and ensuring smooth IT operations across the organization.

Key Responsibilities:
<ul>
<li>Provide technical support to staff for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, software, and peripherals.</li>
<li>Monitor and manage network performance, ensuring minimal downtime.</li>
<li>Troubleshoot and resolve IT issues promptly, escalating complex problems when necessary.</li>
<li>Assist in maintaining cybersecurity protocols, backups, and data protection measures.</li>
<li>Support IT-related projects, system upgrades, and software deployments.</li>
<li>Maintain accurate records of IT assets, issues, and resolutions.</li>
<li>Provide training and guidance to staff on IT systems and best practices.</li>
<li>Ensure compliance with company IT policies and procedures.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar technical support role.</li>
<li>Strong knowledge of computer systems, networks, and troubleshooting techniques.</li>
<li>Familiarity with Windows and Mac operating systems, office software, and network tools.</li>
<li>Excellent problem-solving, communication, and organizational skills.</li>
<li>Ability to work independently and prioritize tasks in a fast-paced environment.</li>
</ul>
Joining Kazamer Tax Consultant in Dubai as an IT Support Engineer offers the opportunity to play a critical role in maintaining efficient IT operations. If you are technically proficient, solution-oriented, and committed to supporting a dynamic team, we encourage you to apply.</div></div></div></div></div></div>

IT Support Engineer

Al Haktur IT Solutions

<div>Al Haktur IT Solutions is looking for a skilled and dedicated IT Support Engineer to join our growing team in Dubai. This role is ideal for a tech-savvy professional who can provide reliable technical support, troubleshoot issues efficiently, and ensure smooth IT operations across the organization.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, networking, and system-related issues.</li>
<li>Install, configure, and maintain computers, printers, routers, and other IT equipment.</li>
<li>Monitor system performance and ensure minimal downtime.</li>
<li>Troubleshoot and resolve issues related to operating systems, applications, and network connectivity.</li>
<li>Manage user accounts, permissions, and IT security protocols.</li>
<li>Assist in upgrading systems, deploying new technologies, and maintaining IT infrastructure.</li>
<li>Ensure data backup processes and cybersecurity measures are followed.</li>
<li>Document issues, resolutions, and system configurations.</li>
<li>Coordinate with vendors for IT equipment procurement, repairs, and maintenance.</li>
<li>Support employees with remote and on-site IT requirements.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or similar IT role.</li>
<li>Strong knowledge of Windows, macOS, networking concepts, and troubleshooting tools.</li>
<li>Familiarity with firewalls, VPN, cybersecurity basics, and cloud platforms is an advantage.</li>
<li>Excellent problem-solving, communication, and time-management skills.</li>
<li>Ability to work independently and manage multiple tasks effectively.</li>
</ul>
Joining Al Haktur IT Solutions in Dubai as an IT Support Engineer offers an excellent opportunity to develop your technical skills while contributing to a forward-thinking IT environment. If you enjoy solving technical challenges and supporting organizational growth, we welcome your application.</div>

SEGULA Technologies

<div>Company Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment. 
Job Description 
Title: Customer Support Manager &ndash; Aerospace (Field Representative) &ndash; Dubai, UAE
Industry: Aerospace/ Aviation
Location: Dubai, UAE &ndash; Airline/Airport Site-Based 
Contract Type: 12-month assignment renewable &ndash; Full-time
Job Description
We are looking for a Customer Support Manager (CSM) with a strong Field Representative background to support in-service activities for a wide-body fleet operated by a leading airline in the Middle East.
Based full-time in Dubai, on the airline&rsquo;s premises, you will manage customer support operations for nacelle and related equipment on a major wide-body programme (including A380), ensuring smooth day-to-day operations and a high level of customer satisfaction.
You will be the main interface between the airline, the OEM support organization and internal technical teams, providing 24/7 support when necessary to help prevent and mitigate operational disruptions (AOG, delays, cancellations) linked to the equipment in your scope.
Key Responsibilities<ul><li>
Manage Customer Support operations on the airline&rsquo;s site for nacelle and related equipment on the A380 fleet.</li><li>
Act as the primary point of contact for the customer&rsquo;s technical, maintenance and operational teams.</li><li>
Build, maintain and develop strong customer relationships at all levels, ensuring satisfaction and trust over the long term.</li><li>
Provide day-to-day technical advice to the airline&rsquo;s teams to avoid or reduce operational disruptions (D&amp;C, AOG, repeated removals, etc.).</li><li>
Coordinate and follow up on maintenance actions and repairs related to the equipment in scope.</li><li>
Anticipate and identify potential technical, spares or commercial issues/opportunities affecting the maintenance and operation of the equipment and propose mitigation plans.</li><li>
Monitor and report operational KPIs (technical events, delays, removals, turnaround time, service level, etc.) to the central Customer Support organisation.</li><li>
Prepare clear and regular reports on activities, issues, risks and improvement actions.</li><li>
Use dedicated OEM/customer portals and digital tools for event tracking, case management and documentation (including tools equivalent to SAFRAN portals).</li><li>
Represent the OEM/customer support organization on site and lead local support processes, in coordination with remote teams.</li><li>
Contribute to continuous improvement of processes and customer experience.</li><li>
Support knowledge transfer, coaching and competence development of local teams</li></ul> 

Qualifications 
<ul><li>
Degree or diploma in Aerospace/Aeronautical/Mechanical Engineering (or equivalent experience).</li><li>
Solid experience in Aerospace Maintenance (airline, MRO, OEM or similar), ideally on nacelles/engines/structures.</li><li>
Previous experience as Field Representative, Customer Support Engineer/Manager, In-Service Support or similar, working directly with airline customers.</li><li>
Good knowledge of wide-body aircraft operations; experience with A380</li><li>
Understanding of airline/MRO maintenance processes (line and base maintenance, troubleshooting, reliability).</li><li>
Comfortable using OEM and airline portals/digital tools for technical event follow-up, documentation and reporting (experience with SAFRAN-type portals is a plus).</li><li>
Strong customer-facing and communication skills, with the ability to manage expectations in a demanding operational environment.</li><li>
Rigorous, organized and able to work autonomously on a remote customer site while reporting regularly to central teams.</li></ul> 

Additional Information 
Languages<ul><li>
Arabic: fluent</li><li>
English: fluent</li><li>
French: fluent (or strong professional proficiency)</li></ul>
Other Requirements<ul><li>
Eligible to obtain and maintain airport airside access in Dubai.</li><li>
Willing to be based on the airline&rsquo;s premises (airport/maintenance environment).</li><li>
Availability for occasional out-of-hours or 24/7 support in case of operational emergencies.</li><li>
Strong sense of confidentiality, data protection and compliance with local regulations and airline/OEM safety rules.</li></ul>
If you are passionate about aerospace, enjoy being close to airline operations and want to play a key role in supporting a strategic wide-body programme in the Middle East, we would be pleased to review your application.
Please note that only shortlisted candidates will be contacted</div>

Customer Support Manager – Aerospace (Field Representative) – Dubai, UAE

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is seeking a skilled and proactive IT Support Engineer to join our growing team in Dubai. This role is ideal for someone who can manage day-to-day technical operations, troubleshoot system issues, and ensure smooth IT functionality across all departments. If you are passionate about technology and problem-solving, this position offers a dynamic and rewarding environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, networks, and internal systems.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Monitor network performance and ensure secure and uninterrupted connectivity.</li>
<li>Troubleshoot issues related to email, applications, system access, and connectivity.</li>
<li>Assist in setting up user accounts, access controls, and system permissions.</li>
<li>Perform regular system backups, updates, and preventive maintenance.</li>
<li>Coordinate with external vendors for IT equipment and service-related issues.</li>
<li>Maintain IT asset records and ensure timely repairs or replacements.</li>
<li>Support employees with remote access and company software usage.</li>
<li>Ensure all IT operations follow company security policies and best practices.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>Minimum 1&ndash;2 years of experience in IT support or technical helpdesk roles.</li>
<li>Strong knowledge of Windows OS, networking, hardware troubleshooting, and MS Office.</li>
<li>Familiarity with basic cybersecurity practices.</li>
<li>Excellent communication, analytical, and problem-solving skills.</li>
<li>Ability to work under pressure and manage multiple tasks efficiently.</li>
</ul>
Joining Trustbend Packers &amp; Movers in Dubai as an IT Support Engineer gives you the chance to be part of a team that values innovation, efficiency, and reliability. If you are ready to support a smooth technological workflow and help enhance operational performance, we look forward to having you onboard.</div>

<div>
 
 
 Company Description
 
 
 
 
 Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
 
 
 The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
 
 
 
 
 Job Description
 
 
 
 
 
 Title:
 
 Customer Support Manager &ndash; Aerospace (Field Representative) &ndash; Dubai, UAE
 
 
 
 Industry:
 
 Aerospace/ Aviation
 
 
 
 Location:
 
 Dubai, UAE &ndash; Airline/Airport Site-Based
 
 
 
 Contract Type:
 
 12-month assignment renewable &ndash; Full-time
 
 
 
 
 Job Description
 
 
 
 
 We are looking for a
 
 Customer Support Manager (CSM)
 
 with a strong
 
 Field Representative
 
 background to support in-service activities for a wide-body fleet operated by a leading airline in the Middle East.
 
 
 Based full-time in
 
 Dubai
 
 , on the airline&rsquo;s premises, you will manage customer support operations for nacelle and related equipment on a major wide-body programme (including A380), ensuring smooth day-to-day operations and a high level of customer satisfaction.
 
 
 You will be the main interface between the airline, the OEM support organization and internal technical teams, providing 24/7 support when necessary to help prevent and mitigate operational disruptions (AOG, delays, cancellations) linked to the equipment in your scope.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Manage Customer Support operations on the airline&rsquo;s site for nacelle and related equipment on the A380 fleet.
 </li>
 <li>
 Act as the primary point of contact for the customer&rsquo;s technical, maintenance and operational teams.
 </li>
 <li>
 Build, maintain and develop strong customer relationships at all levels, ensuring satisfaction and trust over the long term.
 </li>
 <li>
 Provide day-to-day technical advice to the airline&rsquo;s teams to avoid or reduce operational disruptions (D&amp;C, AOG, repeated removals, etc.).
 </li>
 <li>
 Coordinate and follow up on maintenance actions and repairs related to the equipment in scope.
 </li>
 <li>
 Anticipate and identify potential technical, spares or commercial issues/opportunities affecting the maintenance and operation of the equipment and propose mitigation plans.
 </li>
 <li>
 Monitor and report operational KPIs (technical events, delays, removals, turnaround time, service level, etc.) to the central Customer Support organisation.
 </li>
 <li>
 Prepare clear and regular reports on activities, issues, risks and improvement actions.
 </li>
 <li>
 Use dedicated OEM/customer portals and digital tools for event tracking, case management and documentation (including tools equivalent to SAFRAN portals).
 </li>
 <li>
 Represent the OEM/customer support organization on site and lead local support processes, in coordination with remote teams.
 </li>
 <li>
 Contribute to continuous improvement of processes and customer experience.
 </li>
 <li>
 Support knowledge transfer, coaching and competence development of local teams
 
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Degree or diploma in Aerospace/Aeronautical/Mechanical Engineering (or equivalent experience).
 </li>
 <li>
 Solid experience in Aerospace Maintenance (airline, MRO, OEM or similar), ideally on nacelles/engines/structures.
 </li>
 <li>
 Previous experience as Field Representative, Customer Support Engineer/Manager, In-Service Support or similar, working directly with airline customers.
 </li>
 <li>
 Good knowledge of wide-body aircraft operations; experience with A380
 </li>
 <li>
 Understanding of airline/MRO maintenance processes (line and base maintenance, troubleshooting, reliability).
 </li>
 <li>
 Comfortable using OEM and airline portals/digital tools for technical event follow-up, documentation and reporting (experience with SAFRAN-type portals is a plus).
 </li>
 <li>
 Strong customer-facing and communication skills, with the ability to manage expectations in a demanding operational environment.
 </li>
 <li>
 Rigorous, organized and able to work autonomously on a remote customer site while reporting regularly to central teams.
 
 
 </li>
 </ul>
 
 
 Additional Information
 
 
 
 
 
 Languages
 
 
 
 <ul>
 <li>
 Arabic: fluent
 </li>
 <li>
 English: fluent
 </li>
 <li>
 French: fluent (or strong professional proficiency)
 
 
 </li>
 </ul>
 
 
 Other Requirements
 
 
 
 
 <ul>
 <li>
 Eligible to obtain and maintain airport airside access in Dubai.
 </li>
 <li>
 Willing to be based on the airline&rsquo;s premises (airport/maintenance environment).
 </li>
 <li>
 Availability for occasional out-of-hours or 24/7 support in case of operational emergencies.
 </li>
 <li>
 Strong sense of confidentiality, data protection and compliance with local regulations and airline/OEM safety rules.
 
 
 </li>
 </ul>
 If you are passionate about aerospace, enjoy being close to airline operations and want to play a key role in supporting a strategic wide-body programme in the Middle East, we would be pleased to review your application.
 
 
 
 
 Please note that only shortlisted candidates will be contacted
 
 
</div>

Explore 5417+ Customer support engineer in Dubai this December. Find roles across top companies and apply now to boost your career.

5417 customer support engineer jobs IN Dubai

Support / Service Electrical Engineer (Back-Office)

Technical Support Engineer

IT Support Engineer

IT Support Engineer

Customer Support Manager – Aerospace (Field Representative) – Dubai, UAE

IT Support Engineer

Customer Support Manager – Aerospace (Field Representative) – Dubai, UAE