sales manager

customer care specialist, operations Jobs in Istanbul

customer care specialist, operations

customer service - english Jobs in Istanbul

customer service - english

sales account manager

account manager

customer support manager

Ormco

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.
 <br/>
 <br/>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Job Title: Customer Support Specialist &ndash; Spark, T&uuml;rkiye
  <br/>
  <br/>
 </strong>
 <strong>
  Reports to: Country Sales Manager &ndash; Spark Turkey
  <br/>
  <br/>
 </strong>
 <strong>
  Location: Istanbul, Turkey
  <br/>
  <br/>
 </strong>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As we launch Spark, one of Envista&rsquo;s fastest-growing orthodontic brands, in Turkey, we are looking for a Customer Support Specialist who will play a pivotal role in ensuring seamless coordination between our sales, manufacturing, logistics, and customer teams.
 <br/>
 <br/>
 This position is the key operational link between our manufacturing units, country sales team, and customers (orthodontists and dental clinics). The successful candidate will be responsible for handling all order processing, delivery coordination, invoicing, and shipment tracking, ensuring a smooth and efficient end-to-end customer experience.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Order &amp; Delivery Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and process customer orders in SAP, ensuring accurate data entry and timely invoicing.
  </li>
  <li>
   Prepare and issue delivery notes and invoices in alignment with manufacturing schedules and customer requirements.
  </li>
  <li>
   Liaise with the manufacturing teams across different countries to confirm order status, production timelines, and shipment readiness.
  </li>
  <li>
   Coordinate with UPS and other logistics partners to arrange and track deliveries to doctors and clinics.
  </li>
  <li>
   Monitor and update customers regarding shipment progress, expected delivery dates, and any potential delays.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Communication &amp; Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary contact point for Turkish doctors and clinics on all order-related and shipment inquiries.
  </li>
  <li>
   Communicate fluently in English and Turkish with both internal teams and external stakeholders.
  </li>
  <li>
   Provide proactive updates and problem-solving to ensure customer satisfaction and on-time delivery performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SAP &amp; Data Administration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain and update accurate records in SAP ERP, ensuring all transactions are aligned with company policies.
  </li>
  <li>
   Generate regular reports on order status, invoicing, delivery performance, and issue resolution metrics.
  </li>
  <li>
   Support the implementation of process improvements in order handling, billing accuracy, and logistics coordination.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Cross-functional Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work closely with the Country Sales Manager, Digital Sales Specialists, and Clinical Support teams to align customer communication and service expectations.
  </li>
  <li>
   Collaborate with regional and global manufacturing teams to optimize order-to-delivery processes.
  </li>
  <li>
   Ensure compliance with company policies, documentation standards, and regulatory requirements for product delivery and invoicing.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field.
  </li>
  <li>
   2&ndash;4 years of experience in customer support, logistics coordination, or order management, ideally in a manufacturing or healthcare-related company.
  </li>
  <li>
   Fluency in English and Turkish (both written and verbal) is mandatory.
  </li>
  <li>
   Proven SAP proficiency (minimum 80%) in order processing, invoicing, and logistics modules.
  </li>
  <li>
   Strong organizational, analytical, and problem-solving skills.
  </li>
  <li>
   Excellent communication and coordination abilities with a high level of attention to detail.
  </li>
  <li>
   Ability to work under pressure and manage multiple priorities while maintaining accuracy and professionalism.
  </li>
  <li>
   This position is based out of Istanbul, T&uuml;rkiye.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in the dental, medical device, or healthcare industry is an advantage.
  </li>
  <li>
   Familiarity with ERP and CRM systems.
  </li>
  <li>
   Knowledge of logistics documentation, customs procedures, or import/export coordination.
  </li>
  <li>
   A proactive mindset with a customer-first approach and commitment to continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 At Envista, we are shaping the future of dental innovation. As part of the Spark launch in Turkey, you will be joining a pioneering team that combines cutting-edge orthodontic technology with a mission to deliver exceptional service and patient outcomes. This is a unique opportunity to be part of an exciting new chapter for one of our fastest-growing brands.
 <br/>
 <br/>
 <strong>
  Operating Company
  <br/>
  <br/>
 </strong>
 Ormco
 <br/>
 <br/>
 Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.
 <br/>
 <br/>
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>


Customer Support Specialist – Spark Türkiye

Nobel Biocare

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 This role involves providing operational and administrative support to Sales Representatives in line with budget and sales targets, managing customer relationships, and enhancing the effectiveness of sales processes.
 <strong>
  Customer Services Manager
 </strong>
 aims to include tracking invoices and managing payment processes, monitoring inventory levels to ensure product availability, and coordinating logistics operations such as order processing, and delivery.
 <br/>
 <br/>
 <ul>
  <li>
   Manage the day to day operational relationship with our customers and coordinate the receipt of products from stock/warehouse
  </li>
  <li>
   Monitor the timely communication of product requests and follow up product delivery status
  </li>
  <li>
   Being fully responsible of order to invoice process and customer collaboration agenda
  </li>
  <li>
   Manage and monitor customer accounts to ensure timely payments
  </li>
  <li>
   Collaborate with sales and finance teams on customer account matters
  </li>
  <li>
   Generate regular reports on accounts receivable status and aging
  </li>
  <li>
   Manage product exchange and return processes efficiently and effectively
  </li>
  <li>
   Collect and analyze customer feedback. Ensure customer retention and satisfaction by delivering an outstanding support experience
  </li>
  <li>
   Take full responsibility for your area and ensure all Customer Service, operational, efficiency &amp; financial KPIs are monitored effectively and targets achieved.
  </li>
  <li>
   Take ownership and participate in projects, resulting in increasing customer satisfaction, increasing efficiency, lower costs and optimized inventory levels.
  </li>
  <li>
   Monitor and evaluate the performance of team members
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree (preferably in Business Administration, Economics, Engineering, or related fields)
  </li>
  <li>
   Strong track record and minimum 10 years in a business-to-customers selling environment, preferably in the dental industry
  </li>
  <li>
   Familiarity with regulatory requirements in the healthcare industry
  </li>
  <li>
   Excellent verbal and written English communication skills
  </li>
  <li>
   Strong leadership and team management skills
  </li>
  <li>
   Excellent communication and customer relationship skills
  </li>
  <li>
   Analytical thinking ability and result-oriented approach
  </li>
  <li>
   Knowledge of logistics and Warehouse management
  </li>
  <li>
   Ability to manage product exchange and return processes efficiently
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operating Company
  <br/>
  <br/>
 </strong>
 Nobel Biocare
 <br/>
 <br/>
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>


Customer Services Manager

Multinet | UP

<div>
 <p>
  <strong>
   Discover Multinet Up
  </strong>
 </p>
 <p>
  Starting its operations in 1999 with a meal card solution developed to meet the lunch needs of office workers, and becoming a subsidiary of the French Up Group in 2010, we are now a group serving in dozens of different areas.
 </p>
 <p>
  Institutions that choose our solutions gain significant advantages in cost efficiency and operational effectiveness in expense management, as well as in employee satisfaction and loyalty. As Multinet Up, we value the benefits we provide to the individuals who are the ultimate users of our solutions as much as we consider the needs of the institutions. From a secure, practical, next-generation payment experience to the widespread availability of spending points, the diversity of digital usage options, and the collaborations we have developed, we offer a 360-degree designed set of advantages.
 </p>
 <p>
  In 2016, we consolidated all our R&amp;D activities under one roof and transformed our IT department into a technopark company. Our technology company, Inventiv, operates in the fields of mobile payment, mobile application solutions, and cybersecurity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Privileges of Joining the Multinet Up Family
  </strong>
 </p>
 <p>
  <strong>
   Flexible Work Arrangement:
  </strong>
  With our hybrid work model, you have the flexibility to work from the office or from home.
 </p>
 <p>
  <strong>
   Two Continents, One Company:
  </strong>
  We have offices on both the Asian and European sides of Istanbul. Choose the office that's most convenient for you.
 </p>
 <p>
  <strong>
   Supportive and Agile Work Environment:
  </strong>
  We promote teamwork and have a fast and efficient work culture.
 </p>
 <p>
  <strong>
   Career Development:
  </strong>
  We value your professional growth and offer various training and development opportunities.
 </p>
 <p>
  <strong>
   Social Events:
  </strong>
  We organize fun and social activities that strengthen team spirit.
 </p>
 <p>
  <strong>
   Birthday Leaves:
  </strong>
  Enjoy a special day off on your birthday to celebrate and have fun!
 </p>
 <p>
  <strong>
   Special Support for Women Employees:
  </strong>
  We provide maternity and motherhood assistance, celebrate Women's Day with a holiday, and collaborate with the Women in Sales Network Program to support our female sales teams.
 </p>
 <p>
  <strong>
   We're There for Our Parents:
  </strong>
  We offer leave for our employees to spend special moments with their families, such as on report card days.
 </p>
 <p>
  <strong>
   Award-Winning Employee Experience
  </strong>
 </p>
 <p>
  We are proud to be recognized with the
  <strong>
   Excellent Employee Experience Certification
  </strong>
  from Happy Place to Work and the
  <strong>
   Best Employee Experience Company
  </strong>
  award from Nice Medya.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently seeking a
  <strong>
   ''Customer Experience Operations Unit Manager''
  </strong>
  to join our team with the following qualifications:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Minimum of 3 years of experience in team management
  </li>
  <li>
   Proficiency in MS Office applications
  </li>
  <li>
   Proven ability to thrive in a fast-paced, multitasked, results-oriented environment
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Excellent analytical skills with experience in report preparation and analysis
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <ul>
  <li>
   Manage daily operations of the customer experience team
  </li>
  <li>
   Conduct performance evaluations of team members and develop improvement plans
  </li>
  <li>
   Analyze customer feedback and implement strategies for enhancement
  </li>
  <li>
   Optimize customer experience processes and procedures
  </li>
  <li>
   Design training programs to ensure high-quality customer service
  </li>
  <li>
   Stay updated with new customer service technologies and tools
  </li>
  <li>
   Collaborate with other departments to enhance overall customer experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Our Team
  </strong>
 </p>
 <p>
  We remember to have fun while we are working, constantly learn from each other and know that ongoing and open communication opens every door. Would you like to join us? Remember: It does not matter where you live, because we offer a hybrid working model regardless of location.
 </p>
 <p>
  <br/>
 </p>
 <p>
  *6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu kapsam&inodot;nda verilerinizin i&scedil;lenmesinden do&gbreve;an haklar&inodot;n&inodot;z ve &ldquo;&Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni&rdquo;mize Multinet Up web sitemizden ula&scedil;abilirsiniz.&rdquo;
 </p>
</div>


Customer Experience Operations Unit Manager

<div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Who We Are</b></h2>
<div>At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: <i>We Before Me</i>, <i>Do the Right Thing</i>, and <i>Get Things Done</i>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div>
<h2 class="jobSectionHeader"><b>About the Opportunity</b></h2>
<div>We are looking for a Support Operations Manager to join our rapidly growing team at OKX T&uuml;rkiye. In this role, you will be responsible for strengthening day-to-day support operations, particularly for valued users. You will work closely with our Customer Support, Product, Institution, VIP, Growth teams to ensure fast, accurate, and seamless issue resolution.</div>
<div></div>
<div>This position is ideal for someone who is crypto-native, proactive, and capable of navigating complex operational environments. You will play a key part in reducing operational friction, improving user satisfaction, and supporting the overall growth of high value customer segments. The role requires excellent communication skills, strong problem solving abilities, and comfort in working with both local and global stakeholders.</div>
<div></div>
<div>This opportunity offers a chance to work at the forefront of T&uuml;rkiye's fast evolving crypto ecosystem. You will contribute directly to the experience of high impact user groups who are core to OKX TR's growth strategy.</div>
<div></div>
<div>You will gain exposure to cross functional teams, learn the inner workings of a top global exchange, and help shape local operational processes by identifying gaps, proposing improvements, and ensuring smooth execution. The work you do will directly influence user retention, operational efficiency, and long-term platform growth.</div>
<div>If you are passionate about crypto, thrive in dynamic environments, and enjoy taking ownership of complex challenges, this role offers meaningful impact, strong learning opportunities, and a chance to grow within a global organization.</div>
<h1 class="jobSectionHeader"><b>What You'll Be Doing</b></h1>
<ul><li><div>Support day to day operations by resolving issues related to high-value users.</div>
</li><li><div>Work closely with CS to manage escalations and unblock user problems quickly and accurately.</div>
</li><li><div>Communicate with cross-functional stakeholders (Product, Engineering, Compliance, Growth Institutional Sales, VIP RM) to drive resolution.</div>
</li><li><div>Track operational issues and identify recurring patterns to propose process or product improvements.</div>
</li><li><div>Ensure VIP/KYB users receive timely follow ups, clear answers, and proactive updates.</div>
</li><li><div>Assist in optimizing existing operational workflows, playbooks, and internal procedures.</div>
</li><li><div>Collaborate with global teams when handling system level, product, or policy-related escalations.</div>
</li></ul><h1 class="jobSectionHeader"><b>What We Look For In You</b></h1>
<ul><li><div>Bachelor's degree in Engineering, Business Administration, or a related field.</div>
</li><li><div>At least 3 years experience in a similar role.</div>
</li><li><div>Good time management, prioritization, and multitasking abilities</div>
</li><li><div>Excellent interpersonal skills to build strong relationships with colleagues</div>
</li><li><div>Effective communication, including speaking, writing, and active listening</div>
</li><li><div>Able to give and receive feedback and constructive criticism from a variety of channels</div>
</li><li><div>Excellent strategic planning, problem-solving, and decision-making skills.</div>
</li><li><div>Advanced Level in English</div>
</li><li><div>Strong communication skills, both written and verbal.</div>
</li><li><div>Ability to work independently and collaboratively in a team environment.</div>
</li><li><div>Attention to detail and a high level of accuracy.</div>
</li></ul><h1 class="jobSectionHeader"><b>Nice to Haves</b></h1>
<ul><li><div>Experience working with institutional clients or high net worth users.</div>
</li><li><div>Exposure to compliance, growth and operational processes.</div>
</li><li><div>Understanding of Turkish regulatory environment (MASAK, SPK).</div>
</li><li><div>Previous experience using internal tools such as Datawind, JIRA, Figma, or API testing tools.</div>
</li><li><div>Curiosity, willingness to learn, and a proactive working style.</div>
</li></ul><h2 class="jobSectionHeader"><b>Perks &amp; Benefits
</b></h2><ul><li><div>Competitive total compensation package</div>
</li><li><div>L&amp;D programs and Education subsidy for employees' growth and development</div>
</li><li><div>Various team building programs and company events</div>
</li><li><div>Wellness and meal allowances</div>
</li><li><div>Comprehensive healthcare schemes for employees and dependents</div>
</li>
</ul><p>#LI-EWR1 #LI-HYBRID</p></div><br>
</div></div></div></div><div><div>Notice<b><i>:</i></b><i> </i>All official OKX vacancies are posted on this site. We are not affiliated with other third-party job boards except Linkedin.com, listings on other sites may be inaccurate or outdated. This is the only source of truth for applications.</div>
<div>Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.</div></div></div>

Operations Manager

BSH Ev Aletleri Türkiye

<div>
 <p>
  You think it is time for something different? Then you are at the right place ! You will be working in an exciting, international environment and contributing personally to the company&rsquo;s success. Expect exciting projects and versatile tasks, such as;
 </p>
 <p>
  <br/>
 </p>
 <p>
  /Managing customer requests end-to-end
 </p>
 <p>
  /Monitoring performance reports and implementing improvements
 </p>
 <p>
  /Designing, updating, and ensuring compliance with request management processes
 </p>
 <p>
  /Overseeing daily team operations (workload planning, task assignment, performance tracking)
 </p>
 <p>
  /Ensuring effective cross-department communication
 </p>
 <p>
  /Preparing management reports and initiating improvement actions
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Profile
  </strong>
 </p>
 <p>
  /3&ndash;5 years of call center operations experience
 </p>
 <p>
  /Proven team management and process improvement skills
 </p>
 <p>
  /Strong analytical and reporting abilities
 </p>
 <p>
  /Excellent communication and problem-solving skills
 </p>
 <p>
  /Proficiency in English
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Benefits
  </strong>
 </p>
 <p>
  / Flexible working hours schemes and diverse career opportunities
 </p>
 <p>
  / Individual development programs and international perspectives
 </p>
 <p>
  / Modern healthcare services
 </p>
 <p>
 </p>
</div>


Customer Demand Management Team Executive

PepsiCo

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Sorumlu oldu&gbreve;u b&ouml;lgede sat&inodot;&scedil; hedeflerinin ger&ccedil;ekle&scedil;tirilmesini sa&gbreve;lamak, m&uuml;&scedil;teri ve &scedil;irket beklentileri do&gbreve;rultusunda hizmet vererek uzun d&ouml;nemli m&uuml;&scedil;teri ili&scedil;kilerini geli&scedil;tirmek
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sorumlu oldu&gbreve;u ayl&inodot;k ve y&inodot;ll&inodot;k sat&inodot;&scedil; hedeflerini ger&ccedil;ekle&scedil;tirmek
  </li>
  <li>
   &Scedil;irketin belirledi&gbreve;i standartlar do&gbreve;rultusunda d&uuml;zenli ve zaman&inodot;nda m&uuml;&scedil;teri ziyaretlerini ger&ccedil;ekle&scedil;tirmek.
  </li>
  <li>
   B&ouml;lgesindeki geli&scedil;im ve verimlilik f&inodot;rsatlar&inodot;n&inodot; de&gbreve;erlendirip, b&uuml;y&uuml;meye ve karl&inodot;l&inodot;&gbreve;a katk&inodot;da bulunmak.
  </li>
  <li>
   Fiyatland&inodot;rma, promosyon, kampanya ve di&gbreve;er sat&inodot;&scedil; strateji ve aktivitelerinin sat&inodot;&scedil; noktalar&inodot;nda eksiksiz olarak uygulanmas&inodot;n&inodot; sa&gbreve;lamak,
  </li>
  <li>
   B&ouml;lge ekipman yerle&scedil;imi ve yeni sat&inodot;&scedil; noktas&inodot; hedeflerini ger&ccedil;ekle&scedil;tirmek
  </li>
  <li>
   Kendisine zimmetlenen &uuml;r&uuml;n, k&inodot;ymetli evrak, ara&ccedil; ve cihazlar&inodot; kanuni prosed&uuml;rlere ve kullan&inodot;m prosed&uuml;rlerine g&ouml;re kullanmak ve korumak
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lise mezunu
  </li>
  <li>
   Askerli&gbreve;ini tamamlam&inodot;&scedil;/muaf olmas&inodot; (Erkek &ccedil;al&inodot;&scedil;anlar i&ccedil;in)
  </li>
  <li>
   S&uuml;r&uuml;c&uuml; ehliyeti olan ve aktif ara&ccedil; kullanabilen
  </li>
  <li>
   Tercihen sekt&ouml;r deneyimi olmas&inodot;
  </li>
  <li>
   &Idot;nsan ili&scedil;kileri kuvvetli
  </li>
  <li>
   Hedef ve sonu&ccedil; odakl&inodot;
  </li>
 </ul>
</div>


AFH Müşteri Temsilcisi

Hirex

<div>
 Hirex is a fast-growing Applicant Tracking System and Onboarding platform built for modern HR teams. We help companies streamline hiring, manage onboarding journeys, and deliver a great candidate experience. We are looking for a
 <strong>
  dedicated and proactive Customer Success Specialist
 </strong>
 to join our team and become one of the core contributors to our early-stage growth.
 <br/>
 <br/>
 This role will be crucial in growing our customer relationships, ensuring client satisfaction, and supporting sales efforts.
 <strong>
  You will drive our company's success and growth with working with Co-Founders.
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Account Management: Manage existing accounts to ensure customer satisfaction.
  </li>
  <li>
   Customer Acquisition: Identify and pursue new account opportunities to support sales growth.
  </li>
  <li>
   Meeting Participation: Attend potential sales&amp;partnership meetings, and follow up on action items.
  </li>
  <li>
   Strategic Support: Collaborate closely with the co-founders to provide strategic support and insights.
  </li>
  <li>
   Market Analysis: Understand market trends and leverage this knowledge to enhance customer acquisition and retention.
  </li>
  <li>
   Cross-Functional Collaboration: Work closely with marketing teams to implement effective customer success strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in a customer success, account management, sales or customer support role.
  </li>
  <li>
   0-2 years of professional experience. (start-up experience is a plus.)
  </li>
  <li>
   Strong understanding of customer service practices and sales principles. Excellent communication and interpersonal skills.
  </li>
  <li>
   Ability to work independently and as part of a team.
  </li>
  <li>
   Eager to work in start-up environment
   <br/>
   <br/>
  </li>
 </ul>
 We are always looking for "
 <strong>
  Managers of One
 </strong>
 " at Hirex. If you consider yourself a hardworking learner, and a thoughtful, kind, supportive human, you might just have a home here.
 <br/>
 <br/>
 "
 <strong>
  A manager of one
 </strong>
 is someone who comes up with their own goals and executes them. They don&rsquo;t need heavy direction. They don&rsquo;t need daily check-ins. They do what a manager would do &mdash; set the tone, assign items, determine what needs to get done, etc"
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Customer Success Specialist

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