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call center - member care agent

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call center representative

certified pharmacy technician - phone support Jobs in Houston

customer support representative

One new creation

<div><h2 class="jobSectionHeader"><b>Description:</b></h2>
<p></p><p>About Us<br>
<br>
One New Creation, LLC is a home remodeling company committed to providing quality renovation services and positive customer experiences. We work closely with homeowners throughout the renovation process and value professionalism, communication, and reliability.<br>
<br>
Position Overview<br>
<br>
We are seeking a friendly and professional Customer Service Representative to support customers by answering questions, scheduling appointments, and assisting with service-related inquiries. This role plays an important part in maintaining clear communication between clients and our team.<br>
<br>
Key Responsibilities</p><br>
<ul>
<li>
Respond to incoming customer calls, emails, and inquiries</li>
<li>Schedule consultations, appointments, and follow-up visits</li>
<li>Provide customers with updates regarding services and scheduling</li>
<li>Maintain accurate customer records and documentation</li>
<li>Assist with resolving customer concerns in a professional manner</li>
<li>Coordinate communication between office staff and project teams</li>
<li>Support general administrative and office tasks as needed</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>Requirements:</b></h2>
<p></p><ul><li>Previous customer service, receptionist, or administrative experience preferred</li>
<li>Strong verbal and written communication skills</li>
<li>Professional and positive attitude</li>
<li>Basic computer skills, including email and scheduling software</li>
<li>Strong organizational and multitasking abilities</li>
<li>Reliable and team-oriented</li></ul></div><p></p>

Customer Service Representative

AIR TECH OF HOUSTON

<div>Overview:
<div><div><div>
Looking to <b>TRADE UP</b> to a better opportunity? <b>Air Tech of Houston</b> is looking for a self-motivated individual with experience working for an HVAC or Plumbing company to join our growing and dedicated Customer Support team. The Customer Service Representative is paid hourly plus opportunity for spiffs and commissions.</div></div><div></div><div><div><b><br>
Why join our team:</b></div></div><div><div>
We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.</div></div><div><ul><li><div>
Uncapped Pay Potential</div></li><li><div>
Medical, Prescription, Dental, Vision Insurance</div></li><li><div>
Disability and Term Life Insurance</div></li><li><div>
Matching 401(k)</div></li><li><div>
On-going training &amp; development and growth opportunities</div></li><li><div>
Paid Holidays</div></li><li><div>
Paid Time Off (PTO)</div></li></ul></div><div><p><b>
What you will do:</b></p><ul><li>
Key role in daily operations and team coordination</li><li>
Maintain customer databases and troubleshoot server issues</li><li>
Manage and resolve priority bookings</li><li>
Handle emergency and non-emergency calls</li><li>
Schedule technicians for installations and service calls</li><li>
Ensure clear communication with team and customers</li><li>
Support logistics to keep trucks on the road and technicians on-site</li><li>
Help ensure customer satisfaction</li></ul><p></p><p><b><br>
What you bring:</b></p><ul><li>
Call Center or Customer Support (1+ Year Required)</li><li>
Industry Knowledge and Service Titan experience (preferred)</li><li>
High school diploma or GED</li><li>
Valid driver&rsquo;s license and reliable transportation</li><li>
Strong work ethic, punctuality, and willingness to learn</li><li>
Must pass background check and drug screening</li></ul></div></div><p></p><div><div><div><b><br>
Who we are:</b></div></div><div></div><div><div><br>
We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.</div></div><div><div>
We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).</div></div><div><div><br>
</div><div>If this sounds like the perfect opportunity for you, don&rsquo;t wait! Apply today!</div></div><div></div><div><div><i><br>
We are an Equal Employment Opportunity Employer</i></div></div><div></div><div><div><br>
Job Type: Full-time</div></div><div></div><div><div><br>
Salary: $20.00-$23.00/hour</div></div><div></div><div><div><br>
Ability to commute/relocate:</div></div><div><ul><li><div>
Houston, TX: Reliably commute or planning to relocate before starting work (Required)</div></li></ul></div></div></div>

Dispatcher

IQVIA

<div>Houston, United States of America | Full time | Home-based | R1537654</div>
<br><div><div><b>Bi-lingual Pharmacy Support Call Center Representative</b><br>
<i>Contract Remote Role &ndash; Location (Open to Remote US)</i></div><div>
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.</div><div>
IQVIA has the world&rsquo;s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.</div><div>
We are excited to announce that currently we are looking for a 100% remote (work from home&mdash;WFH) contract <b>Pharmacy Support Call Center Representative </b>to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The <b>Pharmacy Support Call Center Representative </b>is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div><b>
Role Purpose:</b></div><ul><li>
Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.</li></ul><div><b>
Job Responsibilities:</b></div><ul><li>
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center</li><li>
Quickly assess the user's issue and provides first level support for problem resolution</li><li>
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area</li><li>
Recognize operational challenges and suggest recommendations to management, as necessary</li><li>
Ability to work 40 hours per week under moderate supervision</li><li>
Multiple shifts available:</li></ul><h3 class="jobSectionHeader"><b>
8:00 am - 5:00 pm EST
</b></h3><h3 class="jobSectionHeader"><b>9:00 am &ndash; 6:00 pm EST</b></h3><h3 class="jobSectionHeader"><b>
10:00am &ndash; 7:00pm EST</b></h3><h3 class="jobSectionHeader"><b>
11:00 am &ndash; 8:00pm EST</b></h3><div><b>
Minimum Education &amp; Experience:</b></div><ul><li>
High School Diploma or equivalent</li><li>
Pharmacy Technician experience required</li><li>
HIPAA certified</li><li>
Call center experience required (3+ years preferred)</li><li>
Experience in medical claim processing is a plus</li><li>
Bi-lingual (English/Spanish)</li></ul><div><b>
The pay range for this role is $18.00 per hour. To be eligible for this position, you must reside in the same country where the job is located.</b></div><div><b>
IQVIA</b> is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div>
#LI-CES</div><div>
#LI-Remote</div><div>
#LI-DNP</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div>

Bi-lingual Pharmacy Tech Support/Call Center Rep (Work from Home)

Syneos Health Commercial Solutions

<div><p><b>Description</b>
</p><p><b>You&rsquo;re a proactive problem-solver and have the ability to make customers feel like your friend.</b></p><p>
In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel.</p><p><b>
You will</b>:</p><ul><li>
Provide timely and accurate responses to inbound calls, emails, and other communications from customers</li><li>
Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns</li><li>
Identify and resolve patient issues or escalate to appropriate internal teams as needed</li><li>
Maintain detailed and accurate records of patient interactions and transactions in our contact center software system</li><li>
Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements</li></ul><p><b>
Essential Requirements:</b></p><ul><li>
High school diploma or equivalent</li><li>
Bilingual (English/Spanish)</li><li>
1-3 years&rsquo; experience in customer service, call center operations or related fields</li><li>
Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences</li></ul><p><b>
Desired Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree</li><li>
Experience in the pharmaceutical or healthcare industry</li><li>
Willingness to work flexible hours, as needed</li></ul><p>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.</p><p><b>
Why Syneos Health?</b> Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.</p><p>
Work Here Matters Everywhere | How are you inspired to change lives?</p><p><i>
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)</i></p><p>
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
<br>
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.</p><p>
7485</p><p><br>
400002491</p></div>

Bilingual Virtual Patient Support Specialist

サイネオス・ヘルス

<div><div><div><p><b>Updated:</b> April 10, 2026<br>
<b>Location:</b> Houston, TX, United States<br>
<b>Job ID:</b> 15158-OTHLOC-CktwYfw1
</p><div><div>Not ready to apply?<br>
Join our Talent Network
</div></div><div><p><b>Description</b>
</p><p><b>You&rsquo;re a proactive problem-solver and have the ability to make customers feel like your friend.</b></p><p>
In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel.</p><p><b>
You will</b>:</p><ul><li>
Provide timely and accurate responses to inbound calls, emails, and other communications from customers</li><li>
Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns</li><li>
Identify and resolve patient issues or escalate to appropriate internal teams as needed</li><li>
Maintain detailed and accurate records of patient interactions and transactions in our contact center software system</li><li>
Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements</li></ul><p><b>
Essential Requirements:</b></p><ul><li>
High school diploma or equivalent</li><li>
Bilingual (English/Spanish)</li><li>
1-3 years&rsquo; experience in customer service, call center operations or related fields</li><li>
Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences</li></ul><p><b>
Desired Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree</li><li>
Experience in the pharmaceutical or healthcare industry</li><li>
Willingness to work flexible hours, as needed</li></ul><p>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.</p><p><b>
Why Syneos Health?</b> Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.</p><p>
Work Here Matters Everywhere | How are you inspired to change lives?</p><p><i>
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)</i></p><p>
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
<br>
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.</p><p>
7485</p><p><br>
400002491</p></div></div></div></div><div></div>

Landry's

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Customer Relations Representative
 <br/>
 <br/>
 The Customer Relations Representative plays a key role in creating positive, lasting impressions for Landry&rsquo;s guests. This is an excellent entry‑level opportunity for someone who enjoys helping others, building communication skills, and gaining valuable experience with a well‑known, growing organization. Success in this role can lead to continued career growth and advancement within the company.
 <br/>
 <br/>
 In this position, you will serve as a first point of contact for our customers, providing professional, friendly, and knowledgeable support across all Landry&rsquo;s brands and locations. You will learn about our restaurants, hotels, entertainment venues, and corporate departments, allowing you to confidently answer questions, resolve concerns, and strengthen customer loyalty.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain accurate documentation of customer interactions using Microsoft Word, Excel, and OutlookSupport customer retention efforts by creating positive experiences that reflect Landry&rsquo;s commitment to hospitality and service excellence
  </li>
  <li>
   Handle inbound and outbound calls, ensuring every interaction is helpful, positive, and solution‑focused
  </li>
  <li>
   Listen carefully to customer concerns and clearly communicate details to the appropriate departments or leadership for follow‑up and resolution
  </li>
  <li>
   Deliver exceptional customer service by responding to customer inquiries, concerns, and feedback in a timely and courteous manner
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong communication skills and a professional phone presence
  </li>
  <li>
   Ability to type quickly and accurately while navigating multiple systems
  </li>
  <li>
   Organized, detail‑oriented, and able to manage multiple tasks effectively
  </li>
  <li>
   Comfortable using Microsoft Word, Excel, and Outlook
  </li>
  <li>
   At least one year of customer service experience (call center or hospitality experience is a plus but not required)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Landry&rsquo;s:
 </strong>
 This role offers hands‑on experience, training, and exposure to multiple areas of the business. High performers will have opportunities to grow into advanced customer service, supervisory, or other corporate roles within Landry&rsquo;s family of brands. If you&rsquo;re looking to start or build your career with a company that values development, teamwork, and great service, this is a great place to begin
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  What we offer you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Multiple benefit plans to suit your needs
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   401K
  </li>
  <li>
   Opportunities for advancement
  </li>
  <li>
   Positive and respectful work environment where diversity is valued
  </li>
  <li>
   Generous employee discounts on dining, retail, amusements, and hotels
  </li>
  <li>
   Community volunteer opportunities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer
  </em>
 </strong>
 <em>
  : The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
 </em>
</div>


Customer Relations Representative

A Dental Care

<p><b>Location:</b> Dental Care and Implants, 12941 North Fwy, Houston, TX 77060<br/><b>Job Type:</b> Full-Time<br/><b>Salary:</b> $13.00 &ndash; $15.00 per hour</p><p><b>About the Role</b></p><p>We are looking for a <b>Bilingual Call Center Customer Service Representative</b> to join our team. This role involves handling patient inquiries, scheduling appointments, and providing excellent customer service in a fast-paced call center environment. The ideal candidate is detail-oriented, patient-focused, and thrives under performance-based goals.</p><p><b>Responsibilities</b></p><ul><li>Handle inbound and outbound calls in a professional and courteous manner</li><li>Provide support and solutions for patient inquiries and concerns</li><li>Accurately document all patient interactions in the system</li><li>Follow call center scripts, workflows, and company policies</li><li>Collaborate with other departments to resolve issues</li><li>Meet or exceed daily and weekly performance targets</li></ul><p><b>Requirements</b></p><ul><li>Bilingual: <b>Fluent in English and Spanish</b> (Required)</li><li>Minimum 1 year of experience in:</li><li>Customer service</li><li>Basic computer skills (Windows, typing, data entry)</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Previous call center experience in a dental or medical setting</li><li>Familiarity with patient scheduling / Customer handling</li></ul><p><b>Schedule</b></p><ul><li>Monday to Friday <i>between</i>: 8:00 AM &ndash; 6:00 PM</li><li>Alternate Saturdays</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Competitive hourly pay ($13&ndash;$15/hr)</li><li>Performance-based bonus opportunities</li><li>Paid time off (PTO)</li><li>Dental benefits for employee and immediate family</li></ul><p><b>How to Apply</b></p><p><b>Send a WhatsApp voice note introducing yourself to +1 (281) 496-9576.</b><br/><b>Applications without a voice note will not be considered.</b></p><p>Job Type: Full-time</p><p>Pay: $13.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Required)</li></ul><p>Language:</p><ul><li>Spanish (Required)</li></ul><p>Ability to Commute:</p><ul><li>Houston, TX 77060 (Required)</li></ul><p>Work Location: In person</p>

Call Center Representative

Explore 564+ Customer support representative in Houston this May. Find roles across top companies and apply now to boost your career.

564 customer support representative jobs In Houston

Customer Service Representative

Dispatcher

Bi-lingual Pharmacy Tech Support/Call Center Rep (Work from Home)

Bilingual Virtual Patient Support Specialist

Bilingual Virtual Patient Support Specialist

Customer Relations Representative

Call Center Representative