account manager / sales support specialist

case manager

account manager / sales support specialist Jobs in Houston

bilingual call center representative Jobs in Houston

bilingual call center representative

call center - member care agent Jobs in Houston

call center - member care agent

call center i

call center representative

The Gonzalez Law Group

The Gonzalez Law Group is a general practice law firm based in Houston, Texas. Our attorneys and administrative staff work closely with one another to provide the highest level of service to each of our clients.Check out the video on our home page for more info on our team and philosophies!www.GonzalezLawGroup.NetBenefits Overview:The Gonzalez Law Group offers a benefits package that includes up to 15 days of paid time off, 9 paid holidays, medical, dental, vision, and disability insurance. We are committed to providing a positive work environment and helping our employees succeed personally and professionally. We conduct performance evaluations after only three months of joining the company with opportunity for a salary increase!Job Summary:We are looking for a responsible Receptionist/Call Center Representative to perform a variety of clerical tasks. Duties of the Receptionist/Call Center Representative include providing excellent customer service skills to potential clients and completing daily tasks in a timely manner. Candidate must be detail-oriented with the ability to multi-task, prioritize, and maintain confidentiality with minimal supervision. This position is ideal for someone who enjoys working in a fast-paced environment while being extremely organized.Duties/Responsibilities:&middot; Provide exceptional customer service over the phone and in person.&middot; Greet and check in all guests with a positive attitude.&middot; Answers, screens, and transfers phone calls.&middot; Receives and distributes office mail.&middot; Schedule and follow up with potential clients via phone and email.&middot; Process cash, credit card, money order and check payments.&middot; Confirm client&rsquo;s appointments.&middot; Maintain a clean and sanitary environment.Required Skills/Abilities:&middot; Ability to multitask in a fast-paced environment.&middot; Excellent organizational skills and attention to detail.&middot; Ability to operate general office equipment.&middot; Excellent written and verbal communication skills.&middot; Proficient in Microsoft Office.&middot; Ability to maintain confidential information.&middot; Ability to work independently.Required Language:&middot; English&middot; Spanish&middot;Qualifications:<ul><li>High School diploma or equivalent.</li><li>Bilingual in Spanish.</li><li>Two years of receptionist experience preferred.</li></ul>Non-discrimination Statement and PolicyThe Gonzalez Law Group does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, vendors, and contractors, among others. The Gonzalez Law Group is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran&rsquo;s status, sexual orientation, gender identity or gender expression.Job Type: Full-timePay: Up to $14.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Free parking</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>Customer service: 2 years (Preferred)</li></ul>Language:<ul><li>Fluent Spanish (Required)</li></ul>Work Location: In person

Receptionist / Call Center Intake Specialist - Bilingual (Spanish)

Jerry

<div>
 
 About The Opportunity
 
 
 
 Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we&rsquo;re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
 
 
 We are looking for a
 
 Call Center Agent
 
 to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!
 
 
 
 How You Will Make An Impact
 
 
 
 <ul>
 <li>
 Respond to inbound calls from existing customers
 </li>
 <li>
 Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
 </li>
 <li>
 Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
 </li>
 <li>
 Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 You can multitask and manage multiple competing priorities
 </li>
 <li>
 You are passionate about helping others
 </li>
 <li>
 Has 2+ years of experience working in a call center environment
 
 
 </li>
 </ul>
 
 Compensation And Perks
 
 
 
 <ul>
 <li>
 Hourly wage: $19.00 - 21.00
 </li>
 <li>
 We will pay for your P&amp;C license (expected within 60 days after starting)
 </li>
 <li>
 Medical, dental, vision insurance, 401K match
 </li>
 <li>
 Ability to work remotely (we provide work equipment)
 </li>
 <li>
 Ongoing training and mentorship from our leadership team
 </li>
 <li>
 An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them
 
 
 </li>
 </ul>
 
 This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
 
 
 
 
 While we appreciate your interest and application, only applicants under consideration will be contacted.
 
 
 
 
 Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
 
 
 
 
 Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at
 
 
 recruiting@jerry.ai
 
 
 
 
 The successful candidate&rsquo;s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
 
 
 
 
 We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
 
 
 
 
 About Jerry.ai
 
 
 
 Jerry.ai is America&rsquo;s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
 
 
 Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
 
 
 We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers &mdash; and we&rsquo;re just getting started.
 
 
 Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
 
 
 Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that&rsquo;s disrupting a massive market.
</div>

Remote Call Center Agent

CONMED

<div>CONMED is seeking a Sales Representative to add to our highly talented Advanced Surgical sales force! Here is what we do, how we do it, who you will work with, and our why behind what we do here at CONMED.
What we do:
CONMED has been leading the development of cutting-edge surgical and patient care products since the early 1970s. We believe it is our capacity to innovate that sets us apart. We iterate on our products to ensure clinical excellence and embrace a mindset of constant improvement. As a result, we have come to own numerous areas of innovation.
As a Sales Representative you will:<ul><li>
Bring a high level of energy, drive, perseverance, commitment, and professionalism to achieve new sales and maintain existing business</li><li>
sell innovative technology to the OBGYN, Colorectal, Urology, and General Surgery spaces to positively impact patient outcomes</li><li>
Receive extensive hands-on training</li><li>
Ongoing collaboration and development from Field Sales Trainers</li><li>
Earn the opportunity to grow and advance within the organization</li></ul>
Watch this video to learn more about one of our top products, AirSeal.
Learn more about the impact of our Buffalo Filter Smoke portfolio: Every Breath Matters
How we do it:
We do things the right way. We make and keep commitments. We operate with urgency. We believe in the power of engaged talent. We deliver exceptional results.
Who you will work with:
Leadership and peers that want you to be your best and will help you get there. You will collaborate with key decision-makers such as surgeons, nurses, OR managers, and other healthcare workers on what is best for the patient.
Why we do it:
We are driven by our shared mission: Empowering healthcare providers to deliver exceptional patient outcomes worldwide. At CONMED, we embrace a people-first culture that starts with a mission to support our healthcare partners and the patients they serve. It extends to our employees, investors, and other clinical partnerships. It is why we design superior products that lead to healthier lives. We share a passion for humanity, and it comes through in everything we do.
Minimum Qualifications:
One of the following:<ul><li>
Bachelor's degree</li><li>
4+ years of outside sales, surgical tech or related clinical experience required</li><li>
Recently transitioned from Active Military Duty</li></ul>
Requirements:<ul><li>
Approximately 20% travel</li><li>
Must have a valid driver's license, clean driving record, and be able to drive an automobile</li></ul>
***Note: This role is not eligible for sponsorship.
Disclosure as required by applicable state law, the role is 100% commission based. This is CONMED&rsquo;s good faith belief at the time of this posting. The OTE is highly competitive and will be discussed on the first intial phone call.
Benefits:
CONMED offers a wide array of benefits to fit your unique needs. Visit our Benefits Page for more information.<ul><li>
Competitive compensation</li><li>
Excellent healthcare including medical, dental, vision and prescription coverage</li>
Short &amp; long term disability plus life insurance <li>- cost paid fully by CONMED</li>
Retirement Savings Plan (401K) <li>- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period</li>
Employee Stock Purchase Plan <li>- allows stock purchases at discounted price</li><li>
Tuition assistance for undergraduate and graduate level courses</li></ul>
Know someone at CONMED? Have them submit you as a referral before applying for this position to be eligible for our Employee Referral Program incentives!
CONMED is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. The Know Your Rights: Workplace Discrimination is Illegal Poster reaffirms this commitment.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800-929-7176 option #5.</div>

Sales Representative - Advanced Surgical - Houston Medical Center

Houston Methodist

<div>Notes - 
 
This position requires ERP support, overseeing Workday processes, troubleshooting ERP issues, writing Workday Reports, continuous ERP improvement, new integrations and interfaces, review and preparing for Workday releases. 
 
Workday ERP and SCM experience (Procurement, Inventory processes) 
 
At Houston Methodist, the ERP Application Analyst position is responsible for ensuring the efficient, effective and consistent delivery of high-quality services. The ERP Application Analyst is responsible for advancing the functionality and operational efficiency of ERP applications. This entails analyzing and developing ERP HCM/FMS modules, and providing technical expertise in ERP application development, maintenance and production support. The incumbent formulates and defines technical scope and objectives through research and fact- finding in developing technical solutions. The ERP Application Analyst contributes to the successful accomplishment of department goals and objectives.
<div>FLSA STATUS 
Exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
Bachelor&rsquo;s degree in Computer Science or a related field
</li></ul> 
EXPERIENCE<ul><li>
Three years of progressive technical experience with ERP systems, ERP development and Oracle databases
</li><li>PeopleSoft (HCM or Financial) experience preferred
</li></ul> 
SKILLS AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Experience with MS Office Suite.
</li><li>Excellent problem analysis and trouble-shooting skills.
</li><li>Experience and solid understanding of software development lifecycle.
</li><li>Effective verbal and written communication skills.
</li><li>Knowledge in one or more ERP business process areas (i.e. supply chain, human resources, payroll)
</li><li>Knowledge of PeopleTools
</li>Knowledge of at least on business process area 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Proactively provides second level support to resolve help desk tickets.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Provides technical expertise ERP application development, maintenance and production support to end users and IT stakeholders.
</li><li>Designs, develops, tests, documents and supports software/systems requirements to meet the business needs as well as support updates, patches, testing and other technical projects as assigned.
</li><li>Identifies solutions to optimize performance of existing systems and gains customer consensus on instituting changes. Implements changes when approved.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Ensures successful delivery of work request in terms of timeliness and accuracy.
</li><li>Develops technical requirements document from functional design document.
</li><li>Assists end users in resolving and identifying system issues by providing application knowledge and technical expertise.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Assists in planning and developing work request that addresses business stakeholder needs for resource planning and timelines.
</li><li>Completes assigned projects on time and within budget parameters.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Engages and supports an environment that encourages innovation, continuous improvement and growth.
</li><li>Contributes to consistent changes in process, tools, and overall practice are developed, with a focus on continued integration and overall system benefit.
</li>Proactively manages own professional development. Completes My Development Plan (MDP) 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: No
</li><li>Scrubs: No
</li><li>Business professional: Yes
</li><li>Other (department approved): No
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* Yes
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area Yes
</li><li>May require travel outside Houston Metropolitan area Yes
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
Bachelor&rsquo;s degree in Computer Science or a related field
</li></ul> 
EXPERIENCE<ul><li>
Three years of progressive technical experience with ERP systems, ERP development and Oracle databases
</li>PeopleSoft (HCM or Financial) experience preferred 
<li>
</li></ul> 
Company Profile:
Houston Methodist is one of the nation&rsquo;s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!
Houston Methodist is an Equal Opportunity Employer.</div>

ERP Applications Analyst - Workday - Supply Chain

<div><div>Interested applicants, please forward a copy of your CV to Lynn Welch at LWelch@HoustonMethodist.org . We welcome applications from qualified candidates interested in becoming an integral part of our inclusive and collegial culture.
Opportunity:
Position Overview: 
Houston Methodist, a nationally recognized, award-winning healthcare organization, is seeking an academic Gastroenterologist to provide leadership across those areas of the specialty that deal with gut-brain interaction and its impact on gut function, food intake and general well-being. Expertise and an academic track record in Neurogastroenterology/Motility and/or esophageal disorders is desired but not essential, and expertise and a track record in areas that relate to food and health would also be welcome. The successful candidate will lead a dedicated multidisciplinary team (gastroenterologists, APP, dietitian and psychologist) and, if suitably qualified, would be eligible for a fully funded personal Chair. This position provides a unique opportunity to work with the #1 Hospital System in TX and #7 GI and GI Surgery program in the nation (recognized by U.S. News &amp; World Report) providing high-quality patient care while engaging in clinical research and education.
This position offers an exceptional opportunity to further develop these areas of gastroenterology and clinical research within the Josephine Hughes Sterling Program in Neurogastroenterology/Motility and/or Esophageal Disorders and the Fondren Foundation Food and Health Alliance:<ul><li>
Full service esophageal and GI motility lab providing the complete range of motility, GE reflux and related testing. This includes participating in a Houston Methodist network-wide cloud-based platform for the evaluation of motility recordings.</li><li>
Dedicated GI dietitian.</li><li>
Dedicated Gastro-psychologist.</li><li>
Close collaborations with cognate fields such as neurology and neurosciences, urogynecology, physical therapy (providing biofeedback and management of pelvic disorders), and imaging (including dynamic MRI).</li><li>
Expert foregut, thoracic, and colorectal surgical services performing leading edge minimally invasive and robotic surgeries.</li><li>
Comprehensive advanced endoscopy team performing procedures such as POEM and G-POEM.</li><li>
Access, within the Underwood Center, to clinical research support including dedicated data analysts and, within the Research Institute, advanced data analytics.</li><li>
Collaboration, through the Digital Health Initiative, with Rice University departments of engineering and computer sciences in research projects in remote monitoring, wearables, imaging analytics, VR and AI-based clinical projects.</li><li>
Access to research support through the Fondren Inflammation Collaborative, a multi-year award to support research (clinical and translational) across the broad spectrum of disorders related to inflammation.</li><li>
Opportunity to develop a program in GI health and wellness in collaboration with a multidisciplinary team.</li><li>
For a suitably qualified candidate, there is the potential for appointment to an endowed Chair.</li></ul>
Key Responsibilities:<ul><li>
Provide expert clinical care in the broad area of neurogastroenterology/motility and/or esophageal disorders, including the diagnosis, management, and treatment of gastrointestinal motility and functional disorders/disorders of gut-brain interaction (DGBI) and/or esophageal disease and disorders.</li><li>
Conduct diagnostic evaluations and therapeutic interventions in these disorders</li><li>
Interpret advanced diagnostic tools for motility and esophageal function, including esophageal and anorectal manometry, and workup for conditions like achalasia, gastroparesis, chronic constipation and IBS.</li><li>
Develop and implement individualized treatment plans for motility-related and/or esophageal disorders, incorporating pharmacologic therapy, dietary modifications, behavioral interventions, as well as endoscopic and surgical procedures.</li><li>
Provide expert consultation for patients with complex disorders of GI and esophageal function, including, but not limited to, GERD and related disorders, dysphagia, constipation, and gastroparesis by integrating leading edge approaches in patient management.</li><li>
Provide leadership in the evaluation and management of symptoms and disorders based on interactions between food and the GI tract.</li><li>
Provide leadership in a Digestive Health and Wellness Program</li></ul><ul><li>
Collaborate with multidisciplinary teams to manage patient care, contributing to innovative treatment plans and ongoing clinical trials.</li><li>
Participate in education and mentorship of medical students, internal medicine residents, fellows, and other healthcare professionals.</li><li>
Engage in, and contribute to, the development of research initiatives in the field.</li><li>
Maintain comprehensive and accurate patient records.</li><li>
Contribute to the growth and development of the gastroenterology division within Houston Methodist and the Underwood center across Greater Houston.</li></ul>
TMHPO Physician
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
PeoplePercent_7
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
OTHER RESPONSIBILITIES
PS JOB EXPORT - DO NOT DELETE
WORK EXPERIENCE
EDUCATION
LICENSES AND CERTIFICATIONS - REQUIRED
LICENSES AND CERTIFICATIONS - REQUIRED - ADDITIONAL DETAILS
LICENSES AND CERTIFICATIONS - PREFERRED
KNOWLEDGE, SKILLS, AND ABILITIES
WORK ATTIRE
ON-CALL
TRAVEL<ul><li>
Provide personalized care and service by consistently demonstrating our I CARE values: 
<ul><li>INTEGRITY: We are honest and ethical in all we say and do.</li><li>COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.</li><li>ACCOUNTABILITY: We hold ourselves accountable for all our actions.</li><li>RESPECT: We treat every individual as a person of worth, dignity, and value.</li><li>EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.</li></ul></li><li>
Practices the Caring and Serving Model</li><li>
Delivers personalized service using HM Service Standards</li><li>
Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)</li><li>
Intentionally collaborates with other healthcare professionals involved in patients/customers or employees&rsquo; experiential journeys to ensure strong communication, ease of access to information, and a seamless experience</li><li>
Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job</li><li>
Actively supports the organization&rsquo;s vision, fulfills the mission and abides by the I CARE values</li><li>
Refer to departmental &quot;Scope of Service&quot; and &quot;Provision of Care&quot; plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.</li><li>
Uniform</li><li>
Scrubs</li><li>
Business professional</li><li>
Other (department approved)</li><li>
On Call*</li><li>
May require travel within the Houston Metropolitan area</li><li>
May require travel outside Houston Metropolitan area</li></ul></div>
Company Profile:
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist&rsquo;s overall strategy to become one of the nation&rsquo;s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an Equal Opportunity Employer.</div>

Lead Innovation in Gut-Brain Health at a leading Academic Medical Center – Gastroenterology Opportunity!

Kwik Kopy Business Solutions

Job Overview Customer Service Representative &ndash; Kwik Kopy PrintingKwik Kopy Printing is seeking candidates for a Customer Service Representative position. This position will be responsible for assisting our customers via telephone, email, and in person at our office with their print, signage and design projects.As a Customer Service Representative, you will be the first point of contact for our valued customers&mdash;both in-person and over the phone/email. You'll help clients with their printing and marketing needs, provide accurate quotes, manage orders from start to finish, and ensure every job meets our high standards for quality and turnaround time. This role requires a strong combination of customer service skills with hands-on print production support.Key Responsibilities<ul><li>Greet and assist walk-in customers; answer phones and respond to emails promptly and professionally</li><li>Consult with customers to understand their printing and marketing project requirements (brochures, business cards, flyers, banners, direct mail, and graphic design questions)</li><li>Prepare detailed job quotes, estimates, and order specifications.</li><li>Enter and track orders in progress system; coordinate with production team to ensure accurate and on-time delivery</li><li>Review files for print readiness (pre-flight checks), communicate any issues to customers, offer solutions and consult with team members to assist customers.</li><li>Troubleshoot basic printing problems and maintain quality control throughout the production process</li><li>Handle customer inquiries, concerns, and follow-ups with solution based mindset to ensure complete satisfaction</li><li>Assist with production tasks (e.g., print production, bindery, wideformat, finishing, packaging, or basic setup) when needed. We work as a team.</li><li>Handle invoicing and paperwork.</li><li>Arrange for UPS, USPS, or courier deliveries as needed.</li><li>Maintain an organized, clean and professional front counter and workspace</li></ul>What We Offer<ul><li>Competitive pay based on experience</li><li>Opportunities for growth in a supportive, team-oriented environment</li><li>Training in our management software and printing best practices</li><li>Positive workplace with a focus on quality and customer satisfaction</li><li>Paid Holidays and Vacations</li></ul>Qualifications<ul><li>Understanding of print production processes, file preparation, paper stocks, finishing options, and common printing methods is highly valued</li><li>Proven customer service experience in a retail, service, or fast-paced environment</li><li>Excellent communication skills (verbal and written) with a friendly, professional demeanor</li><li>Detail-oriented with strong organizational and multitasking abilities</li><li>Comfortable using computers; proficiency in Microsoft Office (Word, Excel, Outlook) required</li><li>Understanding Adobe Creative Suite (Acrobat, InDesign, Illustrator, Photoshop) is a big plus</li><li>Ability to stand for extended periods and lift up to 30&ndash;50 lbs occasionally</li><li>Support sales efforts by identifying opportunities for upselling or cross-selling print products and services</li><li>Maintain organized records of customer interactions, project details, and financial transactions to ensure accuracy and accountability</li><li>Previous experience in customer service or account management roles, preferably within a print shop or related industry</li><li>Basic understanding of billing, invoicing, and payment processing is a plus</li></ul>Pay: $14.00 - $18.00 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Customer Service Representative in Digital Print Shop

<div>At Houston Methodist, the Physical Therapy (PT) Resident position completes the planned program of post-professional clinical and didactic education provided by Houston Methodist (HM) for physical therapists, designed to significantly advance the physical therapist resident's preparation as a provider of patient care services in a specific area of specialty clinical practice (acute care, orthopedics and or sports). For this position, opportunities are combined for ongoing clinical supervision and mentoring with a theoretical basis for advanced practice and scientific inquiry. The PT Resident position performs patient management services including evaluation, treatment, and referral, supervises support personnel, and performs related duties such as participation in patient rounds, clinics, department performance improvement initiatives, and clinical education in accordance with state practice act, applicable regulations, and department policy, procedures and practices. This position demonstrates competence to adapt to work and customer service to accommodate the unique physical, psychosocial, cultural, safety and other developmental needs of patients served by the department.
<div>FLSA STATUS 
Exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.
</li></ul> 
EXPERIENCE<ul><li>
One year of experience preferred.
</li><li>Clinical setting/internship experience in applicable area (i.e. sports, acute care) preferred
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
PT - Physical Therapist - State Licensure - Texas Department of Licensing and Regulation_PSV Compact Privileges granted by the Texas Board of Physical Therapy Examiners within 30 days and</li><li>
BLS - Basic Life Support or Instructor (AHA) - American Heart Association
</li></ul> 
KNOWLEDGE AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Ability to complete the Residency Program and demonstrate competencies within the program&rsquo;s planned curriculum and within the prescribed program timelines to remain a participant
</li><li>Demonstrates good communication and interpersonal skills
</li><li>Ability to work as a team member
</li><li>Has specialized knowledge and exceptional skills in areas of acute care, orthopedic and sports related injuries, as applicable
</li>Demonstrates good computer skills and knowledge of Microsoft Outlook, Work and Excel programs 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Collaborates and coordinates patient care needs, such as referrals, consults, equipment, clinical appointments, home care, etc. with other departments or agencies during treatment and at discharge.
</li><li>Delegates appropriate patients, supervises, and communicates pertinent information to the physical therapist assistant and physical therapy technicians in accordance with the state practice act and department and hospital policies.
</li><li>Effectively communicates with the patient, family, physician. In sports/orthopedics, communicates with coach regarding the patient&rsquo;s ability to return to practice and/or competition.
</li><li>Provides contributions towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Performs patient and family education on home exercise, safety, self-care, etc. and distributes appropriate hand-outs.
</li><li>Delegates appropriate patient care duties to, communicate with, and supervise the performance of support personnel.
</li><li>Works in an integrated manner with the inter-professional health care team in the provision of exercise and treatment modalities. (
</li><li>Contributes to meeting/exceeding department and organization targets for patient satisfaction.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Documents patient evaluations, treatment notes, re-evaluations/re-assessments, discharges, and charges appropriately in the computer system in a timely manner.
</li><li>Performs examinations, evaluations, diagnosis, prognosis and interventions in accordance with physical therapy practice act and in collaboration with referring providers.
</li><li>Identifies and escalates issues and opportunities for improvement. Follows up on action items to ensure completion of assignments. Contributes towards improving department/practice quality and safety scores.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Uses resources efficiently and effectively. Self-motivated to independently manage time effectively, minimizing incidental overtime, and prioritize daily tasks.
</li><li>Maintains accurate and complete documentation of patient education and procedures performed in a timely manner in the patient record which includes appropriate billing codes and enters changes for services provided.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Participates in clinical education programs as approved by the Faculty Advisor. Remains current on professional issues and clinical skills by attendance of appropriate clinical education programs, CEUs and involvement with professional organizations. Ensures own career discussions occur with appropriate management.
</li>Assist in the organization and direction of specific activities of the department as delegated by the Program or department leadership which may include research projects, department improvement projects, or other special tasks. Presents relevant special topics in professional literature at clinic meetings, grand rounds, conferences, and meetings as delegated or requested by the faculty. 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: Yes
</li><li>Scrubs: Yes
</li><li>Business professional: No
</li><li>Other (department approved): Yes
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area Yes
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.
</li></ul> 
EXPERIENCE<ul><li>
One year of experience preferred.
</li><li>Clinical setting/internship experience in applicable area (i.e. sports, acute care) preferred
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
PT - Physical Therapist - State Licensure - Texas Department of Licensing and Regulation_PSV Compact Privileges granted by the Texas Board of Physical Therapy Examiners within 30 days and</li>
BLS - Basic Life Support or Instructor (AHA) - American Heart Association 
<li>
</li></ul> 
Company Profile:
Houston Methodist Hospital is recognized by U.S. News &amp; World Report as the No. 1 hospital in Texas and one of America&rsquo;s &ldquo;Best Hospitals.&rdquo; As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation&rsquo;s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist&rsquo;s primary academic affiliates are among the nation&rsquo;s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&amp;M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.
Houston Methodist is an Equal Opportunity Employer.</div>

Physical Therapy Resident

Explore 55+ Call center representative in Houston this June. Find roles across top companies and apply now to boost your career.