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Tabby | تابي

<div>
 
 Department:
 
 Customer Support Ops
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Compensation:
 
 ر.س6,000 - ر.س7,500 / month
 
 
 
 Description
 
 
 
 Join us in redefining customer experience at Tabby!
 
 
 As a Customer Experience Representative, you&rsquo;ll be at the forefront of delivering seamless, engaging, and solution-driven interactions. This is more than just a support role&mdash;it&rsquo;s an opportunity to shape customer satisfaction, test cutting-edge AI tools, and contribute to the future of fintech services.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Engage with customers via chat and phone, providing prompt and effective solutions.
 </li>
 <li>
 Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.
 </li>
 <li>
 Champion customer service excellence, ensuring policies and procedures align with company objectives.
 </li>
 <li>
 Analyze customer queries, identifying patterns and opportunities for service optimization.
 </li>
 <li>
 Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.
 
 
 
 </li>
 </ul>
 
 Skills, Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).
 </li>
 <li>
 Postgraduate degree in math, business, marketing, or finance (preferred).
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to think critically.
 </li>
 <li>
 Exceptional communication and interpersonal skills, with a high level of self-awareness.
 </li>
 <li>
 Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.
 </li>
 <li>
 Team player mindset, with the ability to build and maintain strong relationships across teams.
 </li>
 <li>
 Resilience under pressure, with a proactive approach to challenges.
 
 
 
 </li>
 </ul>
 Why Join Tabby?
 
 
 <ul>
 <li>
 Be part of an industry-leading fintech company redefining customer experience.
 </li>
 <li>
 Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.
 </li>
 <li>
 Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.
 </li>
 <li>
 Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.
 
 
 
 </li>
 </ul>
 
 If you're ready to set new benchmarks in customer experience, we want you on our team!
 
</div>

Customer Service Representative - Saudi National

Global Exchange Group

<div>
 
 Global Exchange Group - is a Spanish multinational company, founded in 1996, specialized in foreign currency exchange services at international airports and other areas of great tourist influx. Global Exchange is one of the world leaders in the sector. With a network of over 375 branches at 66 international airports in 29 countries in 5 continents, our staff of over 2,400 offers our services to 12 million Customers every year. Through solid principles based on legality and transparency, technological innovation, excellence in customer service and the care of its human capital, Global Exchange Group aims to create value for all its stakeholders, among which are their customers, employees or the different partners. Its mission is to offer quality currency exchange services to all travellers worldwide based on two clear lines of business: Currency exchange services at international airports and hotel resorts and, online and telephone currency exchange services, offered to both private individuals and companies, especially travel agencies and banks.
 
 
 
 
 
 Global Exchange Group headquarters are located in Salamanca and Madrid. Global Exchange Group is considered a Fintech company with innovative top technology systems developed internally, for the management and control of its own business and the service of its customers. Visit our website to learn more about us:
 
 http://www.global-exchange.com/en/
 
 
 
 
 
 
 We are a dynamic and forward-thinking organization dedicated to fostering growth, innovation, and excellence in our people management strategies. As part of our expansion in The Kingdom of Saudi Arabia, we are looking for an experienced Customer Service Representative.
 
 
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 
 
 
 The overall goal of the position is to provide excellent service to all our customers, and sell our top-market products, respecting our internal procedures and the legal regulations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Providing exchange services in line with procedures of the company and legal authorities, centring excellence in customer service.
 </li>
 <li>
 Identify the customer's needs and properly represent the company during the exchange operation, offering the advantages of the process and facilitating the cross-selling transactions.
 </li>
 <li>
 Carry out exchange transactions following the settled procedures, obeying the legal procedures, and attaining excellence in customer care.
 </li>
 <li>
 Be the people responsible for the direct contact with customers and be willing to offer customers the highest level of care.
 </li>
 <li>
 Document transactions according to the legal criteria.
 </li>
 <li>
 Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process.
 </li>
 <li>
 Inform the supervisor of any problem or eventuality that might have occurred during the exchange operation.
 </li>
 <li>
 Positively valuable IT experience in order to efficiently resolving any technical problems and give support remotely to the IT department.
 </li>
 <li>
 Positively valuable availability to travel nationally.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 High school education is the minimum required with 1-2 years of experience in a similar role.
 </li>
 <li>
 University fresh graduates are welcomed.
 </li>
 <li>
 Native Arabic and a good command of verbal and written in English is a must.
 </li>
 <li>
 Additional languages are a plus.
 </li>
 <li>
 Having interest in sales and/or customer services positions or having previous experience in sales and/or customer services positions in retail, fmcg, f&amp;b, tourism sectors is a plus.
 </li>
 <li>
 Strong communication, negotiation, and problem-solving skills
 </li>
 <li>
 Having the ability to understand and identify customer expectations and needs
 </li>
 <li>
 Willingness to make direct contact with customers, to take responsibility, and to provide the best service
 </li>
 <li>
 Willingness to work in different shifts
 </li>
 <li>
 Positively valuable studies in IT or experience background as field services.
 </li>
 </ul>
</div>

Customer Service Representative

MISPay

<div>
 
 
 About MISpay
 
 
 
 We are one of the leading Saudi fintech company reimagining how people shop and pay &mdash; starting with Buy Now, Pay Later solutions tailored for the Saudi market. We empower millions of users and thousands of merchants &mdash; from iconic global brands to rapidly growing local businesses &mdash; with flexible payment options that drive customer satisfaction and business growth.
 
 
 
 
 
 
 About the Role
 
 
 
 As a
 
 Customer Service Specialist
 
 , you will be the first point of contact for our customers, ensuring that every interaction is handled with professionalism, empathy, and care. You will play a key role in building and maintaining strong customer relationships by responding to inquiries, resolving issues, and providing guidance about our products and services.
 
 
 
 
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Handle customer inquiries through phone, email, and chat in a professional and timely manner.
 </li>
 <li>
 Provide accurate information about products, services, and policies.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate issues when necessary.
 </li>
 <li>
 Document interactions and feedback to help improve processes and customer satisfaction.
 </li>
 <li>
 Collaborate with internal teams to ensure smooth customer experiences.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We're Looking For
 
 
 <ul>
 <li>
 2+ years of experience in customer service.
 </li>
 <li>
 Proven experience in customer service or a related field.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Ability to multitask, stay organized, and work under pressure.
 </li>
 <li>
 Familiarity with CRM systems and support tools is a plus.
 </li>
 <li>
 Strong team player with a positive attitude.
 </li>
 </ul>
 
 
 
 
 
 Why MISpay?
 
 
 <ol>
 <li>
 Be part of a mission-driven company changing how people shop and pay in Saudi Arabia
 </li>
 <li>
 Work on exciting, large-scale systems used by millions
 </li>
 <li>
 Drive innovation in the fintech space
 </li>
 <li>
 Remote-friendly culture with a high degree of autonomy
 </li>
 <li>
 Ready to Shape the Future of Commerce? Join us in building the future of payments &mdash; one easy payment at a time.
 </li>
 </ol>
 
 
</div>

Customer Service Specialist

Avamels Printing Solutions

<div>At Avamels Printing Solutions, we are committed to delivering high-quality services and ensuring exceptional customer satisfaction. To support our team in Riyadh, we are looking for a proactive and customer-focused Customer Care Executive who can build strong relationships with clients and provide timely assistance to meet their needs.

 Key Responsibilities:
<ul>
<li>Handle customer inquiries via phone, email, and in person in a professional manner.</li>
<li>Provide accurate information about products, services, and order status.</li>
<li>Resolve customer complaints effectively and escalate issues when necessary.</li>
<li>Maintain and update customer records in the system.</li>
<li>Assist in processing orders, quotations, and service requests.</li>
<li>Coordinate with internal teams to ensure smooth order fulfillment and service delivery.</li>
<li>Follow up with clients to ensure satisfaction and build long-term relationships.</li>
<li>Support the sales and marketing team with customer-related tasks when needed.</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Communications, or a related field preferred.</li>
<li>Proven experience as a Customer Care Executive or in a similar customer service role.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to handle multiple tasks and manage time effectively.</li>
<li>Proficiency in MS Office and customer management systems.</li>
<li>Problem-solving mindset with a customer-first approach.</li>
<li>Fluency in English and Arabic is an advantage.</li>
</ul>
Joining Avamels Printing Solutions in Riyadh as a Customer Care Executive gives you the opportunity to be at the heart of our client interactions. If you are passionate about delivering excellent service and creating positive customer experiences, we would love to have you as part of our team.</div>

Customer Care Executive

Foodics

<div><h3 class="jobSectionHeader">Who Are We&#10067; 
</h3>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.
The Job in a Nutshell
 
We are looking for those who are excited to be part of our team! As a Customer Support Specialist, you will handle clients&rsquo; inquiries and requests regarding Foodics products and overall incoming communication channels
In short, you will be our first line of support for customers, with the primary goal of providing optimum service at all times!
What Will You Do&#10067;<ul>
<li>Handle and provide the correct answers for client inquiries.</li>
<li>Escalate and follow up with concerned teams with Foodics in case any support is needed from their side until reaching case resolution.</li>
<li>Document communication logs into our CRM and ticketing systems with accuracy.</li>
<li>Train clients on using Foodics products using multiple virtual channels.</li>
<li>Report daily events to team leaders and highlight areas where more attention may be needed.</li>
</ul>What Are We Looking For&#10067;<ul>
<li>Bachelor&rsquo;s degree in any major. (Preferred)</li>
<li>0 - 1 year of experience in call center or customer service roles.</li>
<li>High fluency in the English language, especially speaking and communicating verbally. (Must)</li>
<li>Excellent typing skills (Must).</li>
<li>Comfortable and skilled in delivering training. (Preferred)</li>
<li>Willing to work hard and with autonomy to handle customer cases till case resolution.</li>
<li>Is naturally strong in communication, with great ability for problem-solving.</li>
<li>Comfortable in conducting routine tasks while maintaining quality standards.</li>
</ul>What We Offer You&#10071;
We believe you will love working at Foodics!<ul><li><ul>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></li></ul></div>

Customer Support Specialist

gexa

The Role
 Gexa Group of Compamies has been a leading manufacturer in the Russian market of polymeric materials since 1998. Our operations cover key sectors of the economy, including healthcare, industrial and civil construction, road construction, and agriculture. As part of our strategic expansion to promote our medical brand in the healthcare sector and establish a manufacturing facility in Saudi Arabia for medical products, we are seeking a Sales Representative based in Saudi Arabia. About the Role The main objective of this position is to represent Gexa Group’s interests in the Saudi Arabian market and strengthen the presence of our medical products. The ideal candidate will manage the full project development cycle — from initial customer engagement to contract signing — while providing ongoing technical support. Main Responsibilities - Develop sales strategies and build a customer base - Assist in organizing the necessary permits for tenders and ensure compliance with local regulations - Assist in obtaining local certifications and approvals - Maintain communication with local partners - Promote products within projects, collaborating with key stakeholders such as healthcare providers and government authorities - Identify market opportunities, monitor competitor activity, and support business development initiatives - Communicate daily with the Russian team regarding project implementation and support issues - Participate in the development and adjustment of solutions in collaboration with partners and clients What we offer - Work format - Home office - Fixed monthly remuneration - 2 000 USD - Bonus remuneration system: 1.5% of profit on each export contract concluded - Support from the Russian team - technical, administrative and project support - Provision of everything necessary for work: product training, product samples, presentation and technical materials, methodological base - Coverage of travelling and representation expenses within the region - upon agreement - Opportunity for career and professional growth within the framework of forming a regional representative office - Participation in a long-term strategic project to enter the GCC market with competitive and demanded products
 
Requirements
 <ul>
<li>Residency in Saudi Arabia - Proven sales experience in the GCC - Understanding of the local market and competitive environment in the GCC region - Experience working with products that require communication with government authorities - Strong communication and negotiation skills - Ability to work effectively under tight deadlines and high pressure - Teamwork and results-oriented Languages - English - obligatory - Arabic - desirable - Russian - welcome</li>
</ul>
About the company
 We produce fabrics to Spunbond technology since 1998. The nonwoven materials based on this technology are used in various spheres to have become the intrinsic part of our lives since long time ago. Our products are meant to make everybodys life easier, more comfortable and efficient. When we achieve our goals, we dont relax and keep coming up with new advanced products equivalent to none.

Sales Representative (Disposable Medical Devices)

Arab Graph Trading Co.

We are looking for an experienced and well-organized Sales Representative to provide the necessary support to increase the sales volume.Pre requisites are as follows.Experience: Minimum 1 year experience in sales and related segment- Good Negotiation and collaboration skills- Meeting or exceeding sales goals- Schedules meeting with clients- Resolves customer concerns and inquiries- Researching markets- Self motivated and results driven- Good command over English and Arabic, additional languages are appreciatedJob Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: &#65020;2,500.00 - &#65020;3,000.00 per monthApplication Question(s):<ul><li>Do you own a car under your name?</li></ul>Experience:<ul><li>Sales: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>KSA Driving License (Preferred)</li></ul>

Sales Executive

Explore 1882+ Customer support representative in Riyadh this October. Find roles across top companies and apply now to boost your career.