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data scientist ii, adsp product operations & analytics Jobs in New York

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data scientist ii adsp product operations analytics

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
In this role, you will build scalable solutions and sophisticated models that identify and drive growth opportunities for Amazon Ads teams, specifically within Amazon's Demand Side Platform (ADSP). You will leverage machine learning, simulation, and advanced statistical techniques to explain complex patterns, quantify business impact, predict future trends, and prescribe actionable strategies that inform critical business decisions at the highest levels of the organization. You will work with various stakeholders to align on priorities, with the understanding that scope and direction may evolve based on organizational needs. You will translate business goals into agile, insightful analytics that create tangible value for both stakeholders and customers, and communicate your findings clearly and actionably to managers and senior leaders so they can quickly understand insights and take decisive action.<br>
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You will set the strategy for ads delivery and quality and establish the measurement and decision frameworks. A core mandate for this role is to identify, instrument, and operationalize the input metrics that most directly drive ads delivery, quality, and performance, ensuring we optimize the levers that move outcomes rather than simply reporting on lagging KPIs.<br>
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Key job responsibilities<br>
<ul><li>You will define and execute in-depth data analysis that drives data-informed decision making for product, sales, and finance teams who speak on behalf of advertisers.</li></ul><br>
<ul><li>You will establish and drive data hygiene best practices to ensure coherence and integrity of data feeding into production ML/AI solutions.</li></ul><br>
<ul><li>You will identify, instrument, and operationalize the input metrics that most directly drive ads delivery, quality, and performance, creating robust measurement frameworks.</li></ul><br>
<ul><li>You will collaborate with colleagues across science and engineering disciplines for fast turnaround proof-of-concept prototyping at scale.</li></ul><br>
<ul><li>You will partner with product managers and stakeholders to define forward-looking product visions and prospective business use cases.</li></ul><br>
<ul><li>You will set the strategy for ads delivery and quality, establishing decision frameworks that enable teams to move from reactive reporting to proactive optimization.</li></ul><br>
<ul><li>You will drive and lead a culture of data-driven innovations within the Amazon AdTech org.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience</li><li>2+ years of data scientist experience</li><li>Bachelor's degree</li><li>Experience applying theoretical models in an applied environment</li><li>3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience in Python, Perl, or another scripting language</li><li>Experience in a ML or data scientist role with a large technology company</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, NY, New York - 153,400.00 - 207,500.00 USD annually<br>
USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually</div><p></p>

Data Scientist II, ADSP Product Operations & Analytics

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Become an integral part of the Wealth Management Digital Marketing team, owning the public site acquisition strategy across chase.com and jpmorgan.com. This role is responsible for developing and executing the roadmap of initiatives to acquire new Wealth Management clients and deepen relationships with existing non-Wealth clients from multiple lines of business. The ideal candidate will possess a robust background in digital marketing, showcasing innovation in crafting new digital marketing strategies and tactics.</p><p>
As an Associate within Wealth Management, you will collaborate with product, analytics, design, research, and experimentation teams to optimize user journeys, improve site navigability, and enhance the discoverability of products and features. Candidate should also be knowledgeable in SEO best practices to ensure alignment with broader digital strategies.</p><p><b>
Job responsibilities</b></p><ul>
<li>Own, develop, and manage data-driven acquisition strategies for chase.com and jpmorgan.com, including landing pages, navigation, and lead generation.</li>
<li>Partner with analytics, design, research, and product teams to identify growth opportunities and measure the impact of acquisition initiatives.</li>
<li>Collaborate on cross line of business (XLOB) digital strategies to deepen engagement and acquisition across business banking, consumer banking, and other areas.</li>
<li>Support campaign acquisition efforts by partnering with marketing and product teams to improve ongoing campaigns.</li>
<li>Align overarching strategy with go-to-market plans for new and innovative business initiatives</li>
<li>Analyze and map user journeys to identify friction points and opportunities for improvement, leveraging on- and off-platform research and testing.</li>
<li>Enhance site navigability and the discoverability of products and features to drive acquisition and engagement.</li>
<li>Collaborate with the Marketing Experimentation Lead to design, execute, and analyze experiments aimed at improving acquisition and user experience.</li>
<li>Stay informed on digital marketing trends, user experience best practices, and SEO fundamentals to ensure strategies remain current and effective.</li>
<li>Work closely with marketing, product, analytics, and design teams to align on goals and deliver seamless digital experiences.</li>
<li>Communicate findings, recommendations, and results to stakeholders across the organization, utilizing strong executive communication and presentation skills.</li></ul><p><b>
Required qualifications, capabilities and skills</b></p><ul>
<li>Bachelor&rsquo;s degree in Marketing, Business, Analytics, or a related field.</li>
<li>4+ years of professional marketing experience</li>
<li>Experience in managing the creative process from strategy to brief to final assets while maintaining a broad learning agenda</li>
<li>Experience in digital marketing, acquisition strategy, or user experience optimization.</li>
<li>Strong analytical skills and proficiency in data analysis tools (e.g., Adobe Analytics, Google Analytics, Tableau).</li>
<li>Excellent executive communication, presentation and collaboration skills.</li>
<li>Ability to manage partners, multiple projects and meet deadlines in a fast-paced environment.</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul>
<li>Demonstrates strong analytical thinking and curiosity, using data to inform decisions and uncover new opportunities.</li>
<li>Is knowledgeable about design best practices and understands their impact on digital acquisition, even if not directly responsible for design execution.</li>
<li>Excels in collaboration, working effectively with cross-functional teams.</li>
<li>Is comfortable with experimentation, learning from results, and iterating quickly.</li>
<li>Thinks through user journeys and is focused on improving site navigability and product discoverability with the customer at the center of every solution
</li></ul><p></p><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
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</div><div>We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Website Acquisition Strategy Associate

Verification Operations Specialist – Integrity Operations

Brown Brothers Harriman

<div><div>At BBH, Partnership is more than a form of ownership&mdash;it&rsquo;s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what&rsquo;s next, this is the right place to build a fulfilling career.</div><div></div><div>
Join us as Financial Markets Risk Manager, Capital Partners</div><div>
Brown Brothers Harriman (&ldquo;BBH&rdquo;) is currently seeking a Financial Markets Risk Manager to support the Capital Partners&rsquo; business line, reporting to the Head of Equity &amp; Quant Risk Management within our Enterprise Risk Management (ERM) team. The ideal candidate will engage with senior management on risk and be responsible for identifying, analyzing, monitoring and mitigating risks associated with client fixed income private credit transactions. This role requires a strong understanding of fixed income, interest rate products and alternative investments. This person will collaborate closely with Capital Partner&rsquo;s Portfolio Managers, Traders, Research Analysts, Relationship Managers, Compliance, the Office of General Counsel, and Enterprise Risk Management.</div><div>
Some of your key responsibilities include:</div><ul><li>
Developing and implementing risk frameworks and models</li><li>
Analyzing portfolios and their holdings to identify potential market, and liquidity risks at the single name and portfolio level</li><li>
Understanding data, including being able to standardize data across Capital Partners for consistency, centralization and transparent risk analysis</li><li>
Utilizing Python, Business Intelligence tool(s), and SQL to create and analyze risk analytics</li><li>
Conducting stress testing analysis</li><li>
Creating and maintaining key risk indicators and risk thresholds</li><li>
Assisting in modeling is difficult to value securities</li><li>
Participating in new product initiatives and setting up analytical risk management oversight</li><li>
Working with data sets to understand concentration, price and segment risks within different portfolios</li><li>
Assessing complex problems, identify patterns, and developing data driven solutions</li><li>
Engaging, communicating, and collaborating effectively with portfolio managers, traders, institutional client group and technology partners across Fixed income and Alternatives&rsquo; teams</li></ul><div></div><div>
Qualifications:</div><ul><li>
7+ of relevant risk analytics in the financial services industry</li><li>
Bachelor&rsquo;s degree required in finance, math, computer science or business analytics.</li><li>
Experience across a wide array of financial products required (i.e., ABS, CMBS, CLO, BDC, loans, bonds, alternatives, real estate, equities)</li><li>
Have knowledge of Monte Carlo Simulation, Exposure/collateral Modelling, VaR, ES, Greeks, Risk Factor Modelling, Back-testing, SR 11-7.</li><li>
Hands-on coding experiences, and financial model development</li><li>
Strong proficiency in Python (pandas, numpy, scipy), SQL, and data visualization tools.</li><li>
Strong knowledge of and prior work experience in market risk analytics (VaR, ES, Stress testing, scenarios &amp; statistical modeling)</li><li>
Experience with presenting to senior management teams</li><li>
Excellent communication and problem-solving skills</li><li>
You may be assessed on the key critical skills relevant for success in role, such as experience with end-to-end model development, experience coding languages like python or C++ as well as job specific skills</li></ul><div></div><div><br>
Salary Range</div><div>
NY: $120,000 - $150,000 + target annual bonus</div><div></div><div><i>
BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck&mdash;providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.</i></div><div></div><div><br>
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn&rsquo;t followed a traditional path, includes alternative experiences, or doesn&rsquo;t meet every qualification or skill listed in the job description, please do go ahead and apply.</div><div></div><div>
About BBH:</div><div>
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.</div><div></div><div>
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development&mdash;so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice&mdash;creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.</div><div></div><div>
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often&mdash;pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.</div><div></div><div>
Go to BBH.com to learn more about our <div>rewards and benefits</div>, <div>philanthropy</div>, approach to <div>sustainability</div> or how we support you to <div>thrive personally, physically and financially</div>.</div>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.</div>

Sr. Risk Analyst

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon's Creator Services team leads creator programs that span media, commerce, and culture. We connect creators and Amazon's diverse businesses, helping bring big ideas to life across Wondery, Amazon Music, Twitch, Audible, Amazon Games, and beyond. Join us in making Amazon the home for creators.
<br>
<br>
We're seeking a leader to build and scale our Content Growth team in service of our creator partnerships. This role will own the strategy and execution of content distribution across all services &ndash; including YouTube, TikTok, Meta, and Amazon's owned-and-operated products &ndash; to maximize audience reach, engagement, and monetization for our creator partners. Today, those creator shows include New Heights (Jason and Travis Kelce), Mind The Game (LeBron James and Steve Nash), Baby, This Is Keke Palmer (Keke Palmer), Armchair Expert (Dax Shepard), and more. You'll lead a team responsible for transforming how we distribute and optimize creator content, building in-house platform expertise, and developing scalable workflows that drive growth. This role reports to the Head of Creator Partnerships and must be located in New York City or Los Angeles.
<br>
<br>
Key job responsibilities<br>
Content Distribution Strategy &amp; Execution:
<br>
<ul><li>Develop and execute comprehensive content distribution strategies across YouTube, TikTok, Meta, RSS, and Amazon O&amp;O services to maximize reach, engagement, and monetization.
</li><li>Build specialized in-house expertise for each service, including deep understanding of algorithms, audience behaviors, and technical specifications.
</li><li>Lead innovation in short-form and mid-form content optimization.
</li><li>Cultivate relationships with all distribution services, negotiate platform partnerships, and represent Creator Services in all platform partner meetings, conferences, and events.
</li><li>Transform manual distribution workflows into automated, scalable solutions that support growing content volume.
</li><li>Design and implement standardized performance measurement frameworks across all distribution endpoints.
</li><li>Build with AI to find opportunities for automation, optimization, and workflow improvements.
</li></ul>Team Leadership &amp; Development:<br>
<ul><li>Build, lead, and mentor a high-performing team.
</li><li>Develop team capabilities to establish Creator Services as trusted advisors to creators on growth strategies.
</li><li>Set clear performance metrics and goals aligned with overall business objectives.
</li><li>Lead cross-functional initiatives with Creator Services, Creator Ad Partnerships, and other Amazon teams.
</li></ul>Monetization &amp; Analytics:<br>
<ul><li>Partner closely with Creator Ad Partnerships to ensure distribution strategies support monetization goals and scale ad/sponsorship opportunities.
</li><li>Develop distribution approaches that optimize for high-value inventory and premium sponsorship opportunities.
</li><li>Build analytics capabilities to measure content performance, identify growth opportunities, and translate data into insights and actionable strategies that drive revenue growth.
</li></ul>Creator Advisory:<br>
<ul><li>Serve as a strategic growth advisor to creator partners, providing guidance on distribution optimization.
</li><li>Develop and share platform-specific best practices and guidance that help creators grow audiences and increase monetization.
</li><li>Create scalable frameworks demonstrating the distribution value Creator Services brings to partnerships.
</li></ul></div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>10+ years of building and leading large teams and working in matrixed operating structures experience</li><li>Knowledge of distribution networks and channel P&amp;Ls</li><li>Bachelor's degree or equivalent</li><li>Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent</li><li>Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent</li><li>Experience negotiating VP-level contracts with channel partners and agencies</li><li>Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service, Operations, Legal, Finance, and Senior Leadership</li><li>Experience driving growth through and with cross-functional teams including inside sales, technical, marketing, segmentation, legal (contracts)</li><li>7+ years of experience in digital content distribution, platform partnerships, or creator economy operations</li><li>Demonstrated expertise in content optimization across major distribution platforms (YouTube, TikTok, Meta)</li><li>Proven track record developing and executing multi-platform distribution strategies that drive measurable audience growth and engagement</li><li>Experience establishing scalable workflows and operational frameworks to support content volume expansion</li><li>Strong analytical capabilities translating platform performance data into actionable growth strategies</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>10+ years of managing and developing high performance teams experience</li><li>Master's degree or equivalent</li><li>Experience in Go-To-Market, Business Development, Sales, or Consulting</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, Culver City - 193,700.00 - 262,000.00 USD annually<br>
USA, NY, New York - 213,000.00 - 288,200.00 USD annually</div><p></p>

Content Growth Lead, Creator Partnerships

Intuit

<div><h2 class="jobSectionHeader"><b>Overview</b></h2><p>
Join the Intuit Data Exchange (IDX) team as a Principal Customer Experience professional focusing on technical account management for data connectivity in Intuit offerings, dedicated to a specialized business unit. The Technical Account Manager (TAM) in the fintech sector serves as an ambassador of customer obsession, and functions as a critical link among our financial data partners, the IDX platform, and product management and development teams across offerings. The role demands a blend of product knowledge, API fluency and banking/investment industry understanding to ensure high-quality and high-performance data connectivity for Intuit's customers. The TAM acts as a trusted strategic partner, proactively monitoring KPIs and creating roadmaps to address optimization opportunities and meet the needs of internal and external stakeholders. This includes providing technical and domain SME guidance and holding all contributing teams accountable for key initiatives in order to facilitate the adoption and high performance of Intuit&rsquo;s data connections and related capabilities.</p><p></p><p><br>
Focus: Single Threaded Owner for IDX data connectivity operations and support for GBSG, dedicated to QBO.</p><ul><li>
Monitor connection health and quality, analyze any low performance against SLAs and roadmap goals</li><li>
Provide technical and business insights to support progress of financial data connection capabilities against target KPIs</li><li>
Identify and explain dependencies and risks for provider integration roadmaps</li><li>
Design and drive op mechs with internal and external stakeholders for visibility of ongoing connection issues and status</li></ul><p></p><p><br>
Leverage VOC, metrics and industry best practices to generate and lead action plans, in collaboration with cross-functional teams, to continuously optimize and enhance the quality of customer and/or expert data connectivity experiences</p><p><b><br>
Responsibilities</b></p><ul><li>
Serve as the primary technical contact for assigned fintech partners, ensuring high levels of partner satisfaction and engagement.</li><li>
Develop a deep understanding of partners' business objectives and technical environments to effectively position and support our solutions.</li><li>
Provide proactive technical guidance and recommendations to partners, anticipating potential challenges and offering solutions.</li><li>
Manage and prioritize partner fintech API issues, working closely with engineering and support teams to ensure timely resolution and clear communication to the partner.</li><li>
Conduct regular partner reviews to share KPIs and YoY performance insights, identify areas for improvement, and present new features or solutions.</li><li>
Facilitate product capability reviews for partners, empowering them to scope and prioritize adoption of new updates in future roadmaps.</li><li>
Contribute to the creation of technical documentation, best practices, and knowledge base articles.</li><li>
Stay up-to-date with industry trends, emerging technologies, and competitive landscapes within fintech API and service provider offerings.</li><li>
Represent the partner's capability asks and feedback internally, ensuring partner needs are reflected in product roadmaps when appropriate.</li></ul><p><b><br>
Qualifications</b></p><p>
Education &amp; Experience</p><ul><li>
Bachelor's degree in Computer Science, Information Technology, Finance, or a related technical field. Master's degree and ITIL certifications are preferred.</li><li>
8+ years of experience in a technical account management, sales engineering, or similar partner-facing technical role in the fintech industry.</li></ul><p></p><p><br>
Technical Skills</p><ul><li>
Strong understanding of financial technologies, including payment systems, banking platforms, trading systems, and other relevant fintech domains.</li><li>
Proficiency in understanding and articulating complex technical concepts related to APIs and system integrations, including network security, authentication, authorization and consent flow protocols.</li><li>
Experience navigating Tableau, Splunk, SQL (querying) etc for data analysis and troubleshooting.</li><li>
Familiarity with CRM software (e.g., Salesforce)</li></ul><p></p><p><br>
Soft Skills</p><br>
<p></p><ul><li>
Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.</li><li>
Proven ability to build strong relationships and influence stakeholders at all levels of an organization.</li><li>
Exceptional problem-solving and analytical abilities, with a focus on partner success.</li><li>
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.</li><li>
Proactive and results-oriented with a strong partner-centric mindset.</li><li>
Ability to work independently and as part of a distributed team.</li></ul><p></p><p><br>
Preferred Qualifications</p><ul><li>
Fluency in RESTful APIs and relevant authentication protocols (OAuth, OIDC)</li><li>
Experience with agile methodologies and software development lifecycles.</li><li>
Familiarity with data standards in the financial services industry (OFX, FDX, Open Banking, PSD2/3)</li></ul><p></p><p><br>
Reporting Structure</p><p>
The Technical Account Manager will report to the IDX Leader of Customer Experience Operations.</p><p></p><p><br>
Travel</p><p>
This role has the potential for travel to partner sites and conferences as required.</p><p><br>
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</p><p></p><p><br>
Bay Area &amp; Southern California <b>- </b>$192,500 - $260,000</p><p>
New York - $194,500 - $263,500</p></div><p></p>

Principal Technical Account Manager (IDX Customer Success)

Medmo

<div>
 <p>
  Medical imaging is a fundamental piece of healthcare; from prevention to diagnosis and treatment, imaging is a key entry point into a more critical patient journey. Each year, hundreds of millions of tests are prescribed, yet the way imaging is facilitated in America is fundamentally broken. Patients often wait longer, pay more, and struggle to retrieve records of their imaging, which ultimately leads to worsened outcomes and negative experiences.
 </p>
 <p>
  <br/>
 </p>
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  <strong>
   Medmo
  </strong>
  is a new type of healthcare marketplace that gives consumers the freedom to easily access medical imaging services from accredited healthcare providers in their area. By creating the connective tissue between top imaging centers and providers, we ensure our patients receive affordable, high-quality care while our imaging partners improve the efficiency of their centers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Patient Operations team
  </strong>
  is a critical part of our business strategy that serves as the liaison between patients, providers, imaging centers, and products to oversee daily operations to maximize value and client experience. Arguably the most important function of the business, the team has a culture that puts our clients and their healthcare before all else. The team obsesses over productivity and effectiveness and is constantly reviewing customer workflows, queries, and feedback to refine the way we engage our clients. They are exemplary leaders of a dedicated and hardworking team and are essential in contributing to our business success by administering training, procedures, and performance management. This is a position on the fastest growing team within a growing company. We need someone who is driven, humble, and a team player.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage patient engagements and inquiries
  </li>
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   Strive to meet and exceed structured performance targets
  </li>
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   Utilize internal materials as a foundation for resolving inquiries and adhere to operating procedures
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   Participate in continued education on product changes, workflow changes, and product launches
  </li>
  <li>
   Help improve the patient experience by sharing feedback with leadership to further develop the product, materials and processes
  </li>
  <li>
   Work collaboratively and cross-functionally between management, product &amp; engineering and other teams
  </li>
  <li>
   <span>
    9:00 AM - 5:30 PM EST (Must be open to and available for overtime as needed)
   </span>
  </li>
 </ul>
 <p>
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 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   1+ years in a call center or other customer-facing role required
  </li>
  <li>
   <span>
    Minimum of 2 years of experience in an administrative support or operations role, preferably in a healthcare or medical office environment.
   </span>
  </li>
  <li>
   College/University degree
  </li>
  <li>
   Healthcare, clinical or other relevant industry experience strongly preferred
  </li>
  <li>
   Self-starter that has grit and is ready to roll up your sleeves
  </li>
  <li>
   Hyper-organized across all elements of your day-to-day
  </li>
  <li>
   Master multi-tasker and stay confident under pressure
  </li>
  <li>
   Strong technical aptitude and ability to learn new systems and processes quickly
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   <span>
    Proven experience in tasks requiring high attention to detail, such as processing forms, managing data, and verifying information.
   </span>
  </li>
  <li>
   <span>
    Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
   </span>
  </li>
  <li>
   <span>
    Proficiency in Google Suite
   </span>
  </li>
  <li>
   <span>
    Experience with electronic health records (EHR) or other case management software is preferred.
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The hourly range for this position is $24.04 - $26.44 This range is based on market data for similar roles in this area, taking into account the specific skills and experience required.
  </strong>
 </p>
</div>


Operations Specialist

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