assistant vice president, digital marketing, brand management, external affairs

associate product manager, ad experiences

demand generation marketing manager (digital marketing)

analyst - business generation Jobs in Boston

analyst - business generation

assistant vice president, digital marketing, brand management, external affairs Jobs in Boston

associate director, influencer marketing Jobs in Boston

associate director, influencer marketing

associate product manager, ad experiences Jobs in Boston

demand generation marketing manager (digital marketing) Jobs in Boston

demand generation marketing manager digital marketing

InvoiceCloud

<div><div>About InvoiceCloud:

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It's an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.</div>
Job Details:

We are seeking a highly skilled and results-oriented Digital Marketing Lead to support the Demand Generation organization. This role plays a critical part in accelerating pipeline growth, increasing brand visibility, and strengthening thought leadership across enterprise government, utility, and insurance markets.

The ideal candidate operates as a proactive, data-driven partner&mdash;owning digital strategy from planning through execution, navigating long and complex sales cycles, and translating technical payment and compliance concepts into compelling digital programs that deliver measurable business impact.

Success Profile:
This role is anchored in our company's core competencies&mdash;These competencies reflect the mindsets and behaviors that define success in this role. We outline how each competency translates into real-world actions and outcomes specific to this role.

Results Driven
<ul>
<li>Owns end-to-end digital demand generation programs across paid search, paid social, display, ABM platforms, and industry media to drive qualified pipeline growth.</li>
<li>Launches, monitors, and optimizes campaigns with a focus on lead quality, funnel conversion, and revenue impact within long enterprise sales cycles.</li>
<li>Tracks and analyzes performance across channels, using KPIs and dashboards to evaluate effectiveness and recommend data-backed optimization strategies.</li>
<li>Manages digital marketing budgets with discipline, ensuring strong ROI, efficient cost-per-lead metrics, and alignment to growth targets.</li>
</ul>
Customer-Centric
<ul>
<li>Designs digital strategies tailored to enterprise buyers across government, utility, and insurance verticals, aligning messaging to the needs of CFOs, treasury leaders, billing operations, and IT stakeholders.</li>
<li>Partners with product marketing to translate complex payment technology, compliance, and regulatory topics into clear, compelling digital content.</li>
<li>Oversees the distribution of blogs, whitepapers, webinars, videos, and solution briefs to ensure content resonates with priority verticals and buyer stages.</li>
<li>Builds and executes targeted ABM digital ad campaigns across paid channels for named accounts, delivering personalized messaging to key buyers at each stage of the funnel.</li>
</ul>
Innovator
<ul>
<li>Continuously experiments with channels, formats, testing strategies, and conversion optimization to improve campaign performance and engagement.</li>
<li>Leverages intent data, personalization tools, and marketing automation to increase relevance and effectiveness across digital touchpoints.</li>
<li>Applies AI and automation to enhance campaign optimization, performance analysis, and content experimentation&mdash;reducing manual effort while improving speed and precision of execution.</li>
<li>Identifies and evaluates emerging digital tools and techniques to strengthen demand generation capabilities and maintain a competitive edge.</li>
</ul>
Takes Ownership
<ul>
<li>Operates autonomously as the owner of digital marketing strategy and execution, from planning and launch through reporting and optimization.</li>
<li>Builds strong cross-functional alignment with sales, product marketing, and leadership to ensure digital programs support enterprise sales motions.</li>
<li>Develops and maintains reporting that clearly communicates marketing's contribution to pipeline and revenue.</li>
<li>Proactively identifies risks, gaps, and opportunities, adjusting programs to align with evolving business priorities.</li>
</ul>
Requirements
<ul>
<li>5+ years of experience in B2B digital marketing, ideally within payments, fintech, SaaS, or enterprise software.</li>
<li>Proven experience driving demand generation across paid media, ABM platforms, and digital content channels.</li>
<li>Experience marketing to government, utility, or insurance audiences strongly preferred.</li>
<li>Strong analytical mindset with the ability to interpret data, optimize performance, and tie efforts to pipeline and revenue.</li>
<li>Exceptional communication skills with the ability to simplify complex technical concepts.</li>
<li>Proficiency with tools such as Google Ads, LinkedIn Advertising, ABM platforms (e.g., Demandbase, 6sense, Terminus), CRM systems (Salesforce), and MAPs (Marketo, HubSpot, or Pardot).</li>
<li>Ability to thrive in regulated environments with long and complex sales cycles.</li>
</ul>
Benefits 
We offer a competitive benefits program including:
<ul>
<li>Medical, dental, vision, life &amp; disability insurance</li>
<li>401(k) plan with company match</li>
<li>Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays</li>
<li>Mental health resources</li>
<li>Paid parental leave &amp; Backup Care</li>
<li>Tuition reimbursement</li>
<li>Employee Resource Groups (ERGs)</li>
</ul><div>
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.

This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.

If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com.

Click here to review InvoiceCloud's Job Applicant Privacy Policy.

For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.</div></div>

Demand Generation Marketing Manager (Digital Marketing)

<div><div>A Little About Us

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com</div><div></div>

The Senior Technical Product Marketing Manager will lead technical marketing efforts for EDB's emerging data platform, EDB Postgres AI, by owning the development of technical use cases and solutions, including: reference architectures and demos; technical content strategy to support field enablement and demand generation activities; producing blogs, tutorials, webinars and other assets targeted at technical buyers including developers and architects; competitive intelligence including product comparisons and benchmarks; assets to support product launches; partner solutions; and managing aspects of developer relations.

You will possess a deep understanding of the data infrastructure and AI markets, with a strong preference for Postgres expertise. You can leverage database capabilities to build solutions for various workloads, including transactional processing, analytics, and AI applications. Additionally, you have a thorough market knowledge of use cases where these solutions would be effective, and the technical personas who would implement them. This combination of technical acumen and market knowledge will be used to build differentiated assets that drive measurable impact through product launches, marketing campaigns, and field motions.

Your impact will be:
<ul>
<li>Drive technical content strategy for the EDB Postgres AI platform, to help drive engagement and adoption by engineers, architects, data scientists, etc.</li>
<li>Serve as the technical expert on the products, market, and the technical personas</li>
<li>Lead strategy and execution of technical field enablement activities to drive revenue impact across sales and partner channels</li>
<li>Support the marketing team in building demand generation programs by providing technical content</li>
</ul>
What you'll bring:
<ul>
<li>7+ years' experience supporting complex enterprise technology in technical marketing, developer advocacy, developer relations, sales engineering, solution architecture, or related roles</li>
<li>Technical degree (e.g. B.S. Computer Science) or equivalent professional experience</li>
<li>Combination of strong technical and product marketing skills; knowledge about the market; and a deep understanding of developer and architect buyer personas</li>
<li>Demonstrated ability to work cross-functionally (e.g. across product, sales, and marketing) to deliver results</li>
<li>Excellent written communication and presentation skills</li>
<li>Growth mindset</li>
</ul>
What will give you an edge:
<ul>
<li>Deep knowledge of Postgres, analytics, AI, and sovereign deployment</li>
<li>Proven success driving successful initiatives for database, AI, analytics and/or related offerings</li>
<li>Experience working with 0 to 1 launches and breaking through noisy industries to reach targeted personas, and/or creating awareness and demand in an emerging market</li>
</ul><div>
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.

We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply!

EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.

EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.

#LI-Remote</div></div>

Sr. Product Marketing Manager

Later

<div>
 Later is the world's most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing's most visible investments.
 
 
 Built on a native, AI-powered platform and more than a decade of proprietary data&mdash;including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases&mdash;Later helps teams understand what will work before they launch.
 
 
 By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don't just look good&mdash;they deliver results. Learn more at later.com.
 
 
 
 Social Media Manager
 
 
 
 Later is the world's most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing's most visible investments.
 
 
 Built on a native, AI-powered platform and more than a decade of proprietary data, including billions of social interactions, impressions, and $2.9B+ in verified influencer-driven purchases, Later helps teams understand what will work before they launch.
 
 
 By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don't just look good, they deliver results. Learn more at later.com.
 
 
 
 About this position:
 
 
 
 We're looking for a social media manager to join our marketing team and help bring Later's brand to life across the social platforms where we connect with brands and creators. As the creator economy evolves and social media becomes an increasingly central channel for driving both brand equity and business outcomes, this role is built for someone who is equally at home developing a content strategy, executing a full publishing calendar, and stepping in front of the camera to create compelling on-platform content.
 
 
 You'll partner closely with our existing social media manager to share ownership of Later's owned social presence, collaborating on strategy, content creation, community engagement, and performance reporting. Reporting to the Senior Content Marketing Manager, this role is at the intersection of all parts of our Marketing team. You'll be a visible voice for the Later brand online, bringing your creative instincts and platform knowledge to every piece of content you help produce.
 
 
 
 What you'll be doing:
 
 
 
 
 
 Content strategy and planning
 
 
 
 
 <ul>
 <li>
 Own and contribute to Later's social media content calendar across priority platforms, including Instagram, TikTok, LinkedIn, and YouTube, ensuring consistent publishing cadence and thematic alignment with broader marketing campaigns.
 </li>
 <li>
 Partner with your fellow social media manager to develop quarterly and monthly content themes that map to Later Media's story. Creating compelling moments for our audience(s).
 </li>
 <li>
 Identify trending formats, sounds, and cultural conversations early, and translate those signals into content ideas that feel native to each platform while staying true to Later's voice.
 </li>
 <li>
 Develop and maintain platform-specific strategies that reflect each channel's unique audience behavior, algorithm dynamics, and content formats.
 </li>
 <li>
 Collaborate with Content, Creative, and Growth Marketing teams to align social activity with campaign launches, blog priorities, and product announcements.
 
 
 </li>
 </ul>
 
 
 Content creation and on-camera presence
 
 
 
 
 <ul>
 <li>
 Conceive, produce, and appear in short-form video content for platforms like TikTok, Instagram Reels, and YouTube Shorts, confidently representing the Later brand on camera.
 </li>
 <li>
 Write compelling copy for social posts, captions, and video scripts that reflect Later's brand voice: confident, in the know, and genuinely approachable.
 </li>
 <li>
 Collaborate with the Creative team on asset production, contributing creative direction for graphics, video, and motion content while maintaining brand consistency.
 </li>
 <li>
 Produce content that spans the full spectrum of formats, from educational carousels and product explainer videos to trend-responsive clips and community spotlights.
 </li>
 <li>
 Bring a creator's sensibility to your work, understanding how to make content that earns attention organically rather than simply pushing brand messaging.
 
 
 </li>
 </ul>
 
 
 Community management and engagement
 
 
 
 
 <ul>
 <li>
 Monitor and actively engage with Later's social communities across platforms, responding to comments, messages, and mentions in a way that builds genuine connection with our audience.
 </li>
 <li>
 Identify and engage with creators, customers, and brand advocates in a way that strengthens Later's presence within the creator and social media management community.
 </li>
 <li>
 Surface recurring questions, feedback themes, and audience sentiment from community interactions to inform content strategy and product marketing messaging.
 
 
 </li>
 </ul>
 
 
 Analytics and performance
 
 
 
 
 <ul>
 <li>
 Track, analyze, and report on social performance metrics across platforms, translating data into actionable insights that continuously improve content quality and audience growth.
 </li>
 <li>
 Partner with the Demand Generation team to understand how owned social contributes to traffic, brand awareness, and downstream pipeline.
 </li>
 <li>
 Use Later's own platform tools to manage scheduling, analytics, and link in bio performance, developing first-hand expertise that informs how Later communicates its product value.
 </li>
 <li>
 Run regular content experiments to test formats, posting cadences, copy approaches, and creative treatments, and share findings with the broader marketing team.
 
 
 </li>
 </ul>
 
 
 Cross-functional collaboration
 
 
 
 
 <ul>
 <li>
 Partner with the Content team to amplify and repurpose blog content, research reports, and thought-leadership assets for social distribution.
 </li>
 <li>
 Collaborate with the Influencer and Creator teams to identify opportunities for co-created content, ambassador partnerships, and creator-led social moments that extend Later's organic reach.
 </li>
 <li>
 Work with Customer Marketing to ensure new customer success stories, videos and awards are clearly and compellingly communicated across Later's social channels.
 
 
 </li>
 </ul>
 
 What success looks like:
 
 
 
 <ul>
 <li>
 Within the first 60 days, you have a clear understanding of Later's social voice, existing content approach, and platform-by-platform audience dynamics, and you are actively contributing to the content calendar with minimal ramp time.
 </li>
 <li>
 By 90 days, you have produced a body of on-camera content that resonates with Later's audience, with at least one piece of content that drives meaningful engagement or organic reach.
 </li>
 <li>
 At the six-month mark, Later's owned social channels reflect a consistent, elevated creative standard, with measurable improvements in engagement rate, follower growth, or video performance on at least two platforms.
 </li>
 <li>
 Within your first year, you have established yourself as a trusted creative collaborator across the marketing team, with a track record of delivering content that supports campaign goals, product launches, and brand-building priorities.
 </li>
 <li>
 Your community management work contributes to a measurable improvement in audience sentiment and response rate, and your cross-functional partnerships have helped create more integrated, higher-impact campaigns.
 
 
 </li>
 </ul>
 
 What you bring:
 
 
 
 We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!
 
 
 <ul>
 <li>
 3-5+ years of hands-on social media management experience, ideally in-house at a brand or in a content-forward agency environment.
 </li>
 <li>
 Demonstrated comfort and confidence on camera, with a portfolio of short-form video content you have personally appeared in or produced.
 </li>
 <li>
 Deep, current platform knowledge across Instagram, TikTok, and LinkedIn, including an understanding of algorithm behavior, content formats, and audience dynamics unique to each.
 </li>
 <li>
 Strong copywriting skills, with the ability to adapt tone and format for different platforms and content types while maintaining a consistent brand voice.
 </li>
 <li>
 Experience managing social content calendars and publishing workflows, with strong organizational skills and a track record of meeting deadlines in a fast-moving environment.
 </li>
 <li>
 Comfort with social analytics tools and a habit of letting performance data shape creative decisions.
 </li>
 <li>
 Collaborative working style with experience partnering across creative, content, and marketing teams.
 </li>
 <li>
 Genuine enthusiasm for the creator economy, social media trends, and the evolving landscape of influencer marketing.
 </li>
 <li>
 Experience using social media management platforms for scheduling, analytics, and community management.
 </li>
 <li>
 Bonus: hands-on experience with Later's platform, or familiarity with link in bio tools, creator marketplaces, or influencer marketing software.
 
 
 </li>
 </ul>
 
 How you work:
 
 
 
 <ul>
 <li>
 Driven by Impact: You deliver results that matter, prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
 </li>
 <li>
 Strategic &amp; Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
 </li>
 <li>
 Curious &amp; Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast, challenging the status quo with a mindset of improvement.
 </li>
 <li>
 Collaborative &amp; Resilient: You thrive in change by staying resourceful, solution-focused, and positive, removing roadblocks, sharing insights, and keeping morale high.
 </li>
 <li>
 Accountable &amp; Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
 </li>
 <li>
 Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.
 
 
 </li>
 </ul>
 
 Our approach to compensation:
 
 
 
 We take a market-based &amp; data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.
 
 
 Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
 
 
 To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.
 
 
 Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
 
 
 
 Salary Range:
 
 
 
 $ 90,000-120,000
 
 
 
 Where we work:
 
 
 
 We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
 
 
 
 Diversity, inclusion, and accessibility:
 
 
 
 At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
 
 
 We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.
 
 
 
 Where we work:
 
 
 
 We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
 
 
 
 Diversity, inclusion, and accessibility:
 
 
 
 At Later, we are committed to fostering a culture rooted in an
 
 inclusion-first mindset at every level
 
 of the company, embracing the importance of hiring and
 
 building teams for culture add rather than culture fit
 
 . We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
 
 
 We are committed to creating a
 
 diverse environment
 
 and are proud to be an
 
 equal opportunity employer
 
 . All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.
</div>

Social Media Manager

Essor

<div>
 Essor, where brands take flight. We find digital challenger brands and supercharge them into iconic global legends that consumers love. As a next-generation consumer products platform, we leverage technology, industry expertise, and strategic collaborations to ignite growth and launch brands beyond expectations.
 
 
 Essor&rsquo;s brand portfolio today includes a broad range of rapidly growing health &amp; wellness and lifestyle brands like Boka, ZitSticka, Puracy, OTOTO Design, FreshCap, Iron Flask, Fullstar, NumNum, Key Nutrients, and Viking Revolution that are sold on Amazon, Direct to Consumer channels, and through national retailers like Target, CVS, and Walmart.
 
 
 At Essor, we are at the forefront of leveraging AI, automation, and emerging technologies to challenge traditional ways of working. We are empowered to engage technology-driven initiatives. We want individuals who are hands-on, curious, and excited to be part of this journey.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Content Planning &amp; Calendar Ownership (TikTok, IG &amp; YT):
 </li>
 <li>
 </li>
 <ul>
 <li>
 Own the planning and execution of the organic social calendar across Instagram, TikTok, and YouTube. Content should be specific to each channel.
 </li>
 <li>
 Build weekly and monthly content calendars aligned with product launches, retail moments, and campaign priorities
 </li>
 <li>
 Translate product science (ex: nano-hydroxyapatite or 5% potassium nitrate) into digestible, scroll-stopping TikTok education without sounding clinical.
 </li>
 <li>
 Ensure consistent posting cadence tied to key business initiatives (new launches, partnerships, limited editions)
 </li>
 <li>
 Optimize captions and creative for platform-specific best practices (TikTok vs Reels vs Shorts)
 </li>
 <li>
 Schedule and publish content across platforms, ensuring accuracy in tagging, links, and formatting
 </li>
 <li>
 Proactively identify gaps in storytelling and propose new content opportunities
 </li>
 </ul>
 <li>
 Creative Support
 </li>
 <li>
 </li>
 <ul>
 <li>
 Edit social assets using Canva (stories, carousels, simple motion graphics, cover images)
 </li>
 <li>
 Assist in repurposing/editing UGC and creator content for organic use
 </li>
 <li>
 Collaborate with internal creative and influencer teams to ensure assets are optimized for feed
 </li>
 <li>
 Maintain a library of approved social templates and formats
 </li>
 </ul>
 <li>
 Community Cultivation &amp; Brand Voice:
 </li>
 <li>
 </li>
 <ul>
 <li>
 Reactive: Respond to every comment and DM with wit and brand-aligned personality.
 </li>
 <li>
 Proactive: Slide into the "right" conversations, seeding Boka into cultural moments before they go viral.
 </li>
 <li>
 Define and execute Boka&rsquo;s social voice across platforms (premium, approachable, educational, culturally relevant)
 </li>
 <li>
 Respond to comments and DMs in a timely, thoughtful, and brand-aligned tone
 </li>
 <li>
 Engage proactively in relevant conversations to position Boka within culture
 </li>
 <li>
 Identify recurring questions, feedback, and sentiment trends and share insights with internal teams
 </li>
 <li>
 Escalate customer service or sensitive issues if needed
 </li>
 </ul>
 <li>
 AI-Driven Creation: Use AI tools (Midjourney, Runway, Jasper, or similar) to streamline production, enhance visuals, and stay ahead of creative trends.
 </li>
 <li>
 IRL Brand Experiences: Support and execute IRL brand activations and community moments to deepen audience connection. Plan and host 3&ndash;5 intimate, high-impact events per year for our "Brand Lovers" turning digital followers into real-world advocates.
 
 </li>
 </ul>
 
 
 The Profile
 
 
 
 
 <ul>
 <li>
 Digital Native: You don't just know the trends; you predict them. You understand the nuances of the TikTok FYP vs. Instagram Reels.
 </li>
 <li>
 AI Savvy: You treat AI as a creative partner, using it to 10x your output and quality without losing the "human" touch.
 </li>
 <li>
 The "Host" Energy: You&rsquo;re comfortable being on camera and even more comfortable leading a room of people at a brand event.
 </li>
 <li>
 Self-Starter: Since you solely own these channels, you are comfortable taking initiative and running with an idea from brainstorm to post.
 </li>
 <li>
 Creative Swiss Army Knife: You can edit in CapCut or InShot with your eyes closed and have an eye for lighting and framing.
 </li>
 <li>
 Experienced: 4&ndash;6 years in social media management, preferably for a beauty or wellness brand with a cult following.
 
 
 </li>
 </ul>
 
 
 Bonus Points
 
 
 
 
 <ul>
 <li>
 You have a personal TikTok or IG following where you&rsquo;ve experimented with content.
 </li>
 <li>
 You&rsquo;re already a Boka user and can tell us why Ela Mint is superior.
 
 
 </li>
 </ul>
 
 
 KPIs
 
 
 
 
 <ul>
 <li>
 Growth in follower count across TikTok and Instagram
 </li>
 <li>
 Engagement rate (likes, comments, saves, shares)
 </li>
 <li>
 Content performance improvements over time (views, watch time, saves)
 </li>
 <li>
 Community sentiment and quality of interactions
 </li>
 <li>
 Contribution to broader marketing goals through organic social performance
 </li>
 <li>
 Quantifiable lift in "Brand Love" and sentiment via our awareness tracker (fielded every 4 - 6 months)
 
 
 </li>
 </ul>
 If you are ready to join our fast-paced company, apply now!
 
 
 The estimated salary range for this role is $100-110K per year. Final compensation will depend on experience, skills, and location.
 
 
 
 
 We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.
 
 
</div>

Social Media & Community Manager

Creative Circle

<div>
 
 
 Title:
 
 Paid Social Manager
 
 
 
 Duration:
 
 Full time, direct hire
 
 
 
 Location:
 
 2 days per week on site in Boston, MA (Tuesday and Thursday)
 
 
 
 
 
 
 Overview:
 
 
 
 Our client in the education space is looking for a full time Paid Social Manager to join their team! This role manages all paid social campaigns from start to finish across Meta, TikTok, LinkedIn, Pinterest, Reddit, YouTube, and emerging platforms. It requires both creative thinking and strong analytical skills, along with experience handling large budgets (50K+ per month). You will work with creative, analytics, and marketing teams to build, optimize, and scale paid social programs that support company growth.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Paid Social Strategy and Execution
 
 
 <ul>
 <li>
 Own strategy and execution across multiple platforms.
 </li>
 <li>
 Build, optimize, and scale campaigns with advanced targeting and testing.
 </li>
 <li>
 Manage budgets, pacing, and performance tied to acquisition goals.
 </li>
 </ul>
 
 
 Creative Collaboration
 
 
 <ul>
 <li>
 Work with creative teams on briefs, feedback, and ongoing asset updates.
 </li>
 <li>
 Understand how visuals, messaging, and formats impact results.
 </li>
 <li>
 Maintain a consistent creative testing and refresh schedule.
 </li>
 </ul>
 
 
 Analytics and Reporting
 
 
 <ul>
 <li>
 Monitor daily performance using GA4, Tableau, and internal dashboards.
 </li>
 <li>
 Run A/B and multivariate tests.
 </li>
 <li>
 Present insights and recommendations to leadership.
 </li>
 </ul>
 
 
 Cross-Functional Work
 
 
 <ul>
 <li>
 Partner with content, brand, analytics, and marketing teams.
 </li>
 <li>
 Support paid search and display as needed.
 </li>
 </ul>
 
 
 
 
 
 Must-Have Experience:
 
 
 <ul>
 <li>
 5+ years hands-on paid social experience
 </li>
 <li>
 Strong Meta Ads expertise
 </li>
 <li>
 Experience with TikTok, Pinterest, Reddit, YouTube
 </li>
 <li>
 Ability to manage 50K+ monthly budgets
 </li>
 <li>
 Strong analytical skills (GA4, Excel, reporting tools)
 </li>
 <li>
 Experience with A/B testing and optimizing creative and targeting
 </li>
 <li>
 Ability to work cross-functionally and communicate clearly
 </li>
 </ul>
 
 
 
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Interest in travel and mission-driven work
 </li>
 <li>
 Strong communicator
 </li>
 <li>
 Collaborative, personable, and team-oriented
 </li>
 <li>
 Brings energy, curiosity, and ownership
 </li>
 <li>
 Comfortable in a fast-paced, high-expectation environment
 </li>
 </ul>
 
 
 
 
 
 What They Want to See on a Resume:
 
 
 <ul>
 <li>
 Clear ownership of paid social channels
 </li>
 <li>
 Experience managing 50K+ monthly budgets
 </li>
 <li>
 Platforms managed (Meta, TikTok, Pinterest, Reddit, etc.)
 </li>
 <li>
 Examples of creative testing and insights
 </li>
 <li>
 Demonstrated impact on acquisition or revenue
 </li>
 <li>
 Hands-on execution, not just strategy
 </li>
 </ul>
 
 
</div>

Paid Social Media Manager

Steer

<div>
 Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.
 
 
 Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.
 
 
 
 About The Role
 
 
 
 As a Strategic Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high-energy team, your mission is to drive executive alignment, lead QBRs, and coordinate cross-functional initiatives to ensure our most important customers are retained and positioned for expansion. Beyond managing your book, you will help shape the future of Enterprise CS at Steer&mdash;building the strategic playbooks and defining how we support complex accounts at scale.
 
 
 
 You Are
 
 
 
 <ul>
 <li>
 An Expert Relationship Builder: You are a strategic, proactive account owner who can build deep trust with both C-suite executives and day-to-day operational contacts.
 </li>
 <li>
 Comfortable with Complexity: You thrive when managing large, multi-location customers with competing priorities, high expectations, and multi-stakeholder dynamics.
 </li>
 <li>
 A Structure Builder: You are energized by the "grey area" and love building order out of chaos. You want to help design the playbook for strategic accounts, not just execute an existing one.
 </li>
 <li>
 Commercially Minded &amp; Composed: You are highly organized, focused on driving business value, and able to remain calm under pressure while balancing customer advocacy with internal capacity.
 
 
 </li>
 </ul>
 
 You Will
 
 
 
 <ul>
 <li>
 Own the Enterprise Lifecycle: Drive end-to-end management of strategic accounts, including account planning, QBRs, renewal readiness, and expansion identification.
 </li>
 <li>
 Build the Strategic Playbook: Help design Steer's enterprise CS framework, defining how we proactively support and scale our highest-value accounts.
 </li>
 <li>
 Champion Cross-Functional Alignment: Partner with Support, Onboarding, Product, Sales, and RevOps to resolve complex escalations and translate customer feedback into internal action plans.
 </li>
 <li>
 Mitigate Risk &amp; Drive Growth: Create clear account plans for top-tier accounts to give the broader team visibility into enterprise health, revenue risks (GRR), and net revenue opportunities (NRR).
 </li>
 <li>
 Streamline Executions: Lead smooth onboarding transitions, coordinate reporting and campaign strategies, and resolve complex issues before they become urgent.
 
 
 </li>
 </ul>
 
 You Have
 
 
 
 
 Must Have
 
 
 
 <ul>
 <li>
 Enterprise Mastery: 5+ years of experience managing complex, strategic B2B SaaS accounts (ideally multi-location or enterprise-scale).
 </li>
 <li>
 Commercial Acumen: A proven history of driving world-class retention metrics; you know how to protect the core business (GRR) while identifying upsells to boost NRR.
 </li>
 <li>
 Executive Communication: Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders.
 </li>
 <li>
 Lifecycle Oversight: Demonstrated success managing the entire post-sale lifecycle, including renewals, expansions, health tracking, and cross-functional initiatives.
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Industry Experience: Familiarity with automotive, franchise, or Multi-Shop Operator (MSO) business models.
 </li>
 <li>
 CS Ecosystem Tech: Experience using HubSpot, Slack, Google Workspace, or dedicated Customer Success platforms.
 </li>
 <li>
 Playbook Design: Prior experience assisting with customer onboarding design, integrations, marketing SaaS, or building CS frameworks from scratch.
 
 
 </li>
 </ul>
 
 Interview Process
 
 
 
 <ul>
 <li>
 Initial Screen &ndash; 30 min with Lead Recruiter
 </li>
 <li>
 Hiring Manager Interview &ndash; 45 min with Head of Success
 </li>
 <li>
 Peer Interview &ndash; 30 min with Sr. CSM
 </li>
 <li>
 Case Study Presentation &ndash; 60 min Assignment
 </li>
 <li>
 Problem Solving Exercise &ndash; 60 min with Head of People
 </li>
 <li>
 Reference Checks
 
 
 </li>
 </ul>
 
 We Offer
 
 
 
 <ul>
 <li>
 100% remote work environment
 </li>
 <li>
 Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
 </li>
 <li>
 Equity package
 </li>
 <li>
 Flexible PTO with a 15-day minimum
 </li>
 <li>
 Generous Parental Leave
 </li>
 <li>
 FSA and HSA options
 </li>
 <li>
 401(k)
 </li>
 <li>
 Growth &amp; Wellness Stipend
 </li>
 <li>
 WFH Equipment
 </li>
 <li>
 Chance to work with the latest technology
 </li>
 <li>
 A collaborative, high-ownership culture with clear opportunities for career growth
 
 
 </li>
 </ul>
 
 Why Join Steer?
 
 
 
 At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.
 
 
 Here, you&rsquo;ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.
 
 
 Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.
 
 
 We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.
 
 
 Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.
</div>

Strategic Customer Success Manager

Boston University

<div>Reports to: Chief Content Officer 


Status: Full-time, exempt 


ABOUT WBUR 


WBUR is Boston's NPR and one of the most respected public media organizations in the country. With a legacy of editorial innovation and award-winning journalism, reaching millions of people across platforms every week, WBUR drives conversations that matter &mdash; on air, online and in the community. We are committed to journalism that serves the public interest and we're building ambitiously for what comes next. 


THE OPPORTUNITY 


This is a rare chance to build something from the ground up. 


WBUR is launching a new video focus and we're looking for the leader who will define it. This isn't a role for someone looking to maintain a playbook &mdash; it's for a builder: someone who sees the full potential of video to deepen audience relationships, advance public media storytelling and create sustainable revenue for journalism that matters. 


As Director of Video, you will establish WBUR's Video Center of Excellence, set its editorial standards, train and guide staff and shape a multi-platform distribution strategy that extends our reach across YouTube, social channels, our owned platforms and beyond. You'll partner closely with editorial, product, revenue and marketing teams. 


The ideal candidate leads with editorial conviction, thinks strategically about audiences and revenue and is just as comfortable in a production workflow as they are in a senior leadership meeting. 


ROLE SUMMARY 


Reporting to the Chief Content Officer, the Director of Video leads WBUR's full video enterprise: strategy, production, team, distribution, analytics, revenue and operations. You will guide journalists and multimedia producers, run a broad range of editorial video work across the organization and serve as the primary champion for video as a cross-platform growth lever. You'll balance day-to-day editorial oversight with longer-horizon thinking about where video can take WBUR in the next three to five years. 
KEY RESPONSIBILITIES 


Strategy &amp; Leadership (20%) 

<ul>
<li>Develop and execute a multi‑year video strategy aligned to the WBUR strategic pillars (editorial excellence, audience growth, deepening engagement, cross-platform strategies, innovation and sustainability).</li>
<li>Define the Video Center of Excellence&rsquo;s remit, governance, budget, success metrics and roadmap &ndash; including short‑term pilots (e.g., video experiments and flagship video podcasts) and a 12&ndash;24 month plan to scale successful pilots.</li>
<li>Partner with Editorial leaders and WBUR departments such as Product, Engineering, Business Partnerships, Membership and Marketing, to integrate video into major projects and campaigns; champion video as a cross‑platform lever for audience growth, membership conversion and sponsorship revenue.</li></ul> 


Editorial &amp; Production Oversight (20%) 

<ul>
<li>Uphold the highest journalistic standards across all video content &mdash; accuracy, fairness, accessibility and ethical integrity are non-negotiable.</li>
<li>Edit video scripts, guide editorial decisions and manage production processes end-to-end.</li>
<li>Build production playbooks for studio work, field reporting, vertical video and live events.</li>
<li>Lead editorial review and quality assurance for both editorial and sponsored content, ensuring WBUR's journalistic integrity is protected at every touchpoint.</li></ul> 


Team building &amp; Management (20%) 

<ul>
<li>Manage the Video Center of Excellence efforts, lead and train staff and cultivate a vetted roster of freelancers.</li>
<li>Launch an embedded-producer model that advances video capacities and best practices across the local newsroom, digital team, national programs, podcast, live events and other departments.</li>
<li>Run training programs to upskill editorial staff across the organization and foster a collaborative culture that balances editorial independence with creative and enterprising ambitions.</li></ul> 


Distribution &amp; Platform Strategy (15%) 

<ul>
<li>Own channel-level strategy for YouTube, WBUR.org, and social platforms &mdash; developing best practices for metadata, SEO, thumbnails and audience funnel strategies.</li>
<li>Define platform KPIs and publishing cadence; coordinate cross-promotion across live listening, the WBUR mobile app, podcasts, newsletters, social and live events.</li>
<li>Lead platform relationships and vendor partnerships tied to video distribution and monetization.</li></ul> 


Analytics &amp; Impact (10%) 

<ul>
<li>Work with the Product and Audience Insights teams to define and track KPIs that connect video performance to editorial impact, audience growth, engagement and revenue.</li>
<li>Lead quarterly reviews of video performance trends and present findings in editorial leadership discussions.</li>
<li>Run experiments and A/B tests to continuously optimize formats, lengths, posting times and distribution workflows.</li></ul> 


Revenue &amp; Partnerships (10%) 

<ul>
<li>Collaborate with Business Partnerships to productize video sponsorships tied to events and editorial series, with clear editorial guardrails and measurable deliverables.</li>
<li>Support Membership and Development by shaping video products that can be bundled into membership experiences.</li>
<li>Identify licensing and syndication opportunities and help develop packaged video services that are both mission-aligned and revenue-generating.</li></ul> 


Operations &amp; Technology (5%) 

<ul>
<li>Build a prioritized roadmap for equipment and facilities (studio, field kits, live-stream rigs) and manage procurement within budget.</li>
<li>Implement efficient workflows for video asset management, captioning, transcription, and archiving that enable reuse, discoverability and long-term value.</li></ul> 

 
 
Required Skills 
Required 

<ul>
<li>8+ years of professional experience producing, editing and distributing editorial video content, including at least 3 years in a managerial leadership role. Bachelor&rsquo;s degree or equivalent experience.</li>
<li>Deep editorial judgment and a genuine commitment to public media values; a demonstrable track record of producing high-quality news video.</li>
<li>Hands-on fluency with video production workflows (studio and field), editing tools (e.g., Adobe Premiere, Final Cut Pro, After Effects), live streaming platforms and digital distribution best practices.</li>
<li>Proven success growing audiences on major video platforms, especially YouTube.</li>
<li>Experience working with cross-functional teams to launch sustainable video products.</li>
<li>Strong people management skills: you hire thoughtfully, develop talent intentionally, build inclusive teams, and know how to get the best from freelancers.</li>
<li>Excellent communication skills &mdash; you can make complex editorial or technical decisions legible to individual contributors, senior leadership and external partners alike.</li></ul> 


Preferred 

<ul>
<li>Experience in public media or nonprofit journalism environments.</li>
<li>Background with live-stream production and community engagement formats.</li>
<li>Familiarity with DAM systems, CMS integrations, and analytics tools (Google Analytics, YouTube Studio, Chartbeat or similar).</li></ul> 


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</div>

DIRECTOR OF VIDEO, WBUR Program & Production

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