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dental treatment plan coordinator

Dr. Hung's Family Dental, Professional Corporation

<p><b>About Our Practice</b></p><p>Van Ness Dental Care is a quality-driven dental office located in the vibrant Lower Pacific Heights neighborhood. We are a patient-focused practice dedicated to providing high-quality, gentle, and personalized care. Our mission is to prioritize clinical excellence and preventive dental health. As we grow our team, we are looking for a diligent, detail-oriented professional to lead our patient treatment journeys.</p><p><b>The Role</b></p><p>The Treatment Plan Coordinator is the bridge between clinical recommendations and patient reality. You will be responsible for ensuring patients understand their oral health needs while navigating the complexities of dental insurance and financing.</p><p><b>Key Responsibilities</b></p><ul><li><b>Treatment Presentation &amp; Collaboration:</b> Work closely with our dental providers to review, explain, and present treatment plans. You will ensure patients have a full understanding of their care and provide informed consent.</li><li><b>Insurance &amp; Billing Mastery:</b> Manage medical/dental billing and coding processes (CDT codes). Perform pre-determinations of insurance eligibility and verify treatment lists for reimbursement.</li><li><b>Financial Coordination:</b> Assist patients with financial arrangements by clearly explaining treatment costs, insurance benefits, and payment options.</li><li><b>Claims Management:</b> Diligently follow up on outstanding claims, handle resubmissions, manage secondary claims, and ensure accurate postings and patient collections.</li><li><b>Administrative Excellence:</b> Coordinate complex appointment scheduling and follow-up care plans. Manage multi-line phone systems with professional etiquette.</li><li><b>Records &amp; Compliance:</b> Review medical records for accuracy and completeness. Maintain organized health information management systems in strict compliance with <b>HIPAA regulations</b>.</li><li><b>Office Support:</b> Assist with essential management tasks including filing, data entry, and maintaining a streamlined front-office workflow.</li></ul><p><b>Requirements</b></p><ul><li><b>Experience:</b> Proven background in dental administrative support or dental office management. Previous clinic or dental office experience is highly preferred.</li><li><b>Technical Proficiency:</b> Demonstrated expertise in EMR/Dental software such as <b>Curve, Dentrix, or Eaglesoft</b> is essential.</li><li><b>Industry Knowledge:</b> Strong command of dental/medical terminology, <b>CDT Codes</b>, and current medical billing practices.</li><li><b>Insurance Savvy:</b> Deep experience verifying benefits for private insurers and navigating the claims process.</li><li><b>Soft Skills:</b> Exceptional customer service skills and a professional, empathetic phone presence. You must be able to discuss financial matters with patients comfortably and clearly.</li><li><b>Attributes:</b> High attention to detail, a proactive work ethic (diligent), and a passion for high-quality patient care.</li></ul><p><b>Benefits &amp; Perks</b></p><ul><li><b>Competitive Pay:</b> $30&ndash;$40 per hour, commensurate with experience.</li><li><b>Health Insurance:</b> Comprehensive health coverage to support your well-being.</li><li><b>Retirement Security:</b> 401(k) Retirement Plan to help you save for your future.</li><li><b>In-House Dental Benefit:</b> Comprehensive In-House Dental Care for you and your immediate family.</li><li><b>Modern Workspace:</b> A beautiful office in Lower Pacific Heights with updated technology.</li><li><b>Quality Focus:</b> We prioritize patient care quality over high-volume turnover.</li></ul><p>Pay: $31.08 - $37.43 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li></ul><p>Work Location: In person</p>

Dental Treatment Plan Coordinator

Choice Healthcare Services

<div>Overview:
<div><b>
Patient Coordinator</b></div><div></div><div><b><br>
Summary:</b>The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.</div><div></div><div><br>
Pay Range: $19.61-$23.65/hour (Based on experience)</div><div></div><div><br>
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.</div><div></div><div><br>
What we provide to you as a CHOICE teammate:</div><ul><li>
Care for your wellbeing and work-life balance</li><li>
Professional and personal growth</li><li>
Experienced leadership support</li><li>
Fun and supportive team dynamic with events and celebrations</li><li>
Comprehensive benefit package</li></ul>
Responsibilities:
<div><b>
Essential Duties and Responsibilities:</b> include the following. Other duties may be assigned.</div><ul><li>
Collect and process payments</li><li>
When we receive authorizations back in the mail imports and calls parents</li><li>
Schedules treatment appointments and recall appointments</li><li>
Confirms treatment appointments</li><li>
Takes calls throughout the day</li></ul><ul><li>
Process No Show Reports</li><li>
Schedules patients from ASAP List</li><li>
Checks patients in and out</li><li>
Verifies info on file</li><li>
Verifies eligibility with insurance</li></ul><ul><li>
Calls patients when past 10 mins</li><li>
Confirms observation appointments</li><li>
Schedules observation appointments</li><li>
Works on daily sign in sheet</li><li>
Scans in NPP, and enters it in the system</li></ul><ul><li>
Regular, predictable attendance is required</li><li>
Ability to get along and work effectively with others</li></ul>
Qualifications:
<div><b>
Education and/or Experience:</b></div><ul><li>
High school diploma or equivalent</li><li>
6+ months of healthcare/dental front office experience is preferred</li><li>
Bilingual in Spanish is preferred</li></ul></div>

Bilingual Patient Coordinator

Discovery Mood & Anxiety Program

Discovery Mood & Anxiety
<br>Discovery Mood and Anxiety Program is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with mental health and places a high priority on seeking employees who share our passion for improving the lives we serve.
<br>Since 1997, Discovery Mood and Anxiety Programs, DBH’s Mental Health Disorder Division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.
<br><br>
<b>Position Summary:</b><br>
The Clinical Coordinator is responsible for coordinating admissions with the admissions’ department and the facility. They also will support the patient and their support system through the onsite assessment and admission process.
<br><br>
<b>Essential Job Functions:</b><br>
<ul>
<li>Works closely with the admissions’ department to schedule admission times, schedule tours and assessments, and coordinate the intake process with the program.</li>
<li>Oversee the patient intake process, complete initial assessments with the patient and support system, complete related paperwork, and send all necessary information to the home office.</li>
<li>Guide patients through the pre-admission medical standard procedure, as needed.</li>
<li>Based on the initial assessment, provide a preliminary diagnosis and communicate this to the patient’s assigned therapist and registered dietitian for each patient.</li>
<li>Support the patient and support system during their first week in the program to ensure a smooth transition and answer any questions. Call individuals and support systems (if they have releases of information) during the first week for a check-in.</li>
<li>Call referring treatment team and outpatient treatment team members (with releases of information) upon admission.</li>
<li>Provide in person pre-admission assessments and recommend level of care, based on the APA Guidelines and Discovery admissions criteria.</li>
<li>Conduct program tours as needed to prospective patients and/or support systems.</li>
<li>Facilitate groups and provide meal support, as needed or assigned by the Program Director or Facility Coordinator.</li>
<li>Support in managing the milieu and oversee patient activities and interactions.</li>
<li>Build rapport with patients through education on the admission processes and need for treatment. Review patient rights and expectations within the Welcome Packet with each admission.</li>
<li>Serve as a positive role model to staff, patients, employees, and guests through a positive, caring and professional attitude.</li>
<li>Complete tasks in a timely and accurate manner.</li>
<li>Establish and achieve realistic goals within the position.</li>
<li>Maintain the confidential nature of Outpatient Programming and related activities.</li>
<li>When needed, travel to other facilities to attend trainings or provide assistance.</li>
<li>Support at local programs, as requested by leadership.</li>
<li>Demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and non-judgmental attitude.</li>
<li>Perform any requested task and accept responsibilities as requested by the Program Director or Milieu Manager.</li>
</ul>
<b>Core Competencies:</b><br>
<ul>
<li>Ability to assess residents upon admission and formulate a plan for treatment.</li>
<li>Possesses knowledge of DSM diagnostic criteria for adolescents and adults.</li>
<li>Able to demonstrate an understanding of mental health, the recovery process and the requirements for sustained recovery.</li>
<li>Ability to manage crises and utilize crisis interventions.</li>
<li>Able to present and manage cases in a knowledgeable and professional manner to obtain a length of stay that allows enough time for patients to make sufficient gains so that sustained post-discharge progress can occur.</li>
<li>Ability to conduct individual, family and group therapy.</li>
<li>Documents clearly and efficiently.</li>
</ul>
<b>Knowledge, Education, Experience:</b><br>
<ul>
<li>Masters Degree from an accredited college or university in Psychology, Social Work, or health-related field required</li>
<li>Independent clinical license required</li>
<li>Prefer three-years' experience working in mental health, counseling or eating disorders field</li>
</ul>
<b>Physical Demands:</b><br>
The physical demands outlined here represent those that are typically required of an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
<br><br>
While performing the duties of this job, the employee is regularly required to do the following:
<br><br>
<ul>
<li>Engages in sustained power grasping and pushing/pulling motions</li>
<li>Exposure to dust, gas, odors, liquids, or fumes</li>
<li>Intermittent lifting and carrying up to 40 pounds, transporting object usually by hand, arm, or shoulder</li>
<li>Hand/eye coordination: Performing work using both</li>
<li>Working with hands: Seizing, holding, and grasping</li>
<li>Able to lift by raising or lowering an object from one level to another</li>
<li>The ability to respond quickly to emergency situations, which may involve running or moving rapidly.</li>
<li>Frequent standing and walking for extended periods, often throughout the entire shift.</li>
<li>Potential exposure to infectious diseases, bloodborne pathogens, and hazardous materials, requiring adherence to safety and PPE protocols.</li>
</ul>
<b>Arbitration Agreement:</b><br>
As a condition of employment, all candidates must agree to and sign a pre-employment arbitration agreement. This agreement requires that any disputes arising out of or related to employment with Discovery Practice Management will be resolved through binding arbitration rather than through litigation in court.
<br><br>
<b>Employment Status:</b> Part-time
<br><b>Schedule:</b> Monday-Friday (5 hours days) or Tues-Friday (6 hour days)
<br><b>Work Location:</b> Remote
<br><b>Compensation:</b> Pay Range: $33.80 - 40.87 per hour
<br><br>
Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
<br>We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

Licensed Virtual Clinical Coordinator (Part-Time)

HealthRIGHT 360

HealthRIGHT360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
<br><br>
HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.
<br><br>
This is a union eligible position.
<br><b>This is an On Call position:</b> shift hours and days vary as needed.
<br><br>
This is a union eligible position.
<br>JOB SUMMARY
<br>HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
<br>Men’s Residential and Detox or 890 Residential Services is a program of HealthRIGHT 360 that serves male-identifying clients. This program has approximately 105 beds and provides residential treatment for substance use disorder (SUD) for up to 90 days. Clients are supported by a team of behavioral health professionals who provide counseling and education for substance abuse disorders, life skills, as well as individual and group therapy.
<br>The On-Call Therapist works collaboratively with a team consisting of Substance Use Disorder (SUD) Counselors and SUD Supervisors to provide valuable insight, direction, and oversight of Drug Medi-Cal (DMC) services. They also participate in a collaborative care process for clients, which includes providing individual and group therapy. Additionally, they are responsible for providing safe, supportive, and confidential counseling; maintaining a culturally competent stance; and always creating and maintaining a trauma informed program environment.
<br><br>
KEY RESPONSIBILITIES
<br><br>
<b>Individual Treatment Responsibilities:</b><br>
<ul>
<li>Manages an individual therapy caseload.</li>
<li>Performs individual psychotherapy services in a residential setting.</li>
<li>Provides counseling, support and psycho-education for individuals with co-occurring disorders that include screening clients for appropriate levels of services, assessments, treatment planning, case management, and referrals.</li>
<li>Maintains confidentiality while working as part of a treatment team and adhering with program norms.</li>
<li>Participates in case conferences, treatment planning and clinical discussions to provide holistic care.</li>
<li>Communicates with prescribing psychiatrists regarding psychotropic medication compliance, side effects, follow up appointments.</li>
</ul>
<b>Treatment Setting Responsibilities:</b><br>
<ul>
<li>Facilitates/co-facilitates process and psycho-educational groups for chronically mentally ill adults with co-morbid substance abuse diagnoses.</li>
<li>Assists Intake Department with initial psychological assessments for individuals seeking admission to program.</li>
<li>Assists clients and their care coordinators with referrals and other linkages to community resources.</li>
<li>Performs floor duties in the milieu that include (but are not limited to) assisting clients in coordinating outside appointments and transportation, overseeing client participation in program activities, monitoring medications compliance, and mediating client conflict when it arises.</li>
<li>Actively participate with the treatment team to continuously assess and refine clinical programming efforts.</li>
<li>Manages client risk and crisis intervention.</li>
<li>On call after hours pager rotation as well as rotating ‘Therapist of the Day’ responsibilities during regular business hours.</li>
<li>Attends staff and agency meetings.</li>
<li>Participates in agency trainings as required.</li>
<li>Complies with Board requirements for license registration/renewal.</li>
</ul>
<b>Documentation Responsibilities:</b><br>
<ul>
<li>Conducts assessments, completes ANSAs, develops treatment plans, completes release and consent forms, billing and reporting paperwork in hard copy and online in various electronic systems.</li>
<li>Completes Medicare and Medi-Cal documentation and billing.</li>
<li>Documents individual and group services delivered in various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.</li>
</ul>
<b>Other Responsibilities:</b><br>
<ul>
<li>Conduct mental health assessments and follow up with each client and treatment counselor.</li>
<li>Identify treatment needs, recommend treatment plans based on assessment, and work to ensure clients are able meet all requirements.</li>
<li>Provide diagnostic feedback and assessment information to facilitate accurate level step up or step-down services to support client’s goals.</li>
<li>Monitor client conduct, record client activity, and inform colleagues of potential challenges in treatment episodes.</li>
<li>Provide crisis assessment and intervention as needed.</li>
<li>Maintain appropriate/ethical boundaries with all clients and families served.</li>
<li>Facilitate timely access to mental health services on site and within the community.</li>
<li>Serve as the point of contact and coordinate referrals and follow-ups with health agencies.</li>
<li>Coordinate discharge planning with client’s care coordinator.</li>
<li>Facilitate psychoeducational groups on a variety of core curriculum topics including CBT, Seeking Safety, DBT and Coping with Stress Triggers.</li>
<li>Monitor and maintain EMR reports to prevent and to correct any errors.</li>
<li>Maintain compliance with due dates for all clinical documentation including assessment, treatment plan, treatment plan updates, re-assessments, discharges, outcome measures, and other clinical documents in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.</li>
</ul>
And perform other duties as assigned.
<br><br>
QUALIFICATIONS
<br>Education, Experience, and Credentials
<br><ul>
<li>Master’s degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or related field from an accredited graduate school.</li>
<li>Registration (AMSW, AMFT, APCC) from a regionally accredited graduate school and registration with the Board of Behavioral Sciences (BBS).</li>
<li>First Aid and CPR Certified within 30 days of employment.</li>
<li>Possession of valid California driver's license.</li>
<li>Experience with Drug Medi-Cal operations.</li>
<li>Experience with mental health assessment and diagnosis.</li>
<li>Experience establishing supportive relationships and working with clients from culturally and linguistically diverse backgrounds.</li>
<li>Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.</li>
</ul>
Experience in behavioral health and residential settings required.
<br><br>
Knowledge and Skills
<br><ul>
<li>Strong proficiency with Microsoft Office applications and internet applications.</li>
<li>Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.</li>
<li>Excellent interpersonal, written, and verbal communication skills.</li>
<li>Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.</li>
<li>Ability to handle sensitive information in a confidential manner.</li>
<li>Flexibility to alter work schedule to accommodate client availability.</li>
<li>Must complete background check and livescan clearance.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
</ul>


On-Call Therapist - 890 Residential

<div>Overview:
<div><b>
Registered Dental Assistant</b></div><div></div><div><b><br>
Opportunity to work in a new, state-of-the-art Pediatric Dental Office!</b></div><div></div><div><b><br>
We work with Dentists, Orthodontists and Anesthesiologists. </b><b>We offer a modern and supper friendly dental office where you will love to come to work. Great dentists who are committed to performing excellent dental care to our patients.</b></div><div></div><div><br>
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.</div><div></div><div><b><br>
BENEFITS:</b></div><ul><li>
Medical, dental,Vission, life insurance</li><li>
401 K matching</li><li>
PTO time off</li><li>
paid holidays</li><li>
other benefits</li></ul><div>
What we provide to you as a CHOICE teammate:</div><ul><li>
Care for your wellbeing and work-life balance</li><li>
Professional and personal growth</li><li>
Experienced leadership support</li><li>
Fun and supportive team dynamic with events and celebrations</li><li>
Comprehensive benefit package</li></ul><div><b>
Pay Range</b>: $27.00-$40.00/hour (Based on experience)</div>
Responsibilities:
<div><b>
Essential Duties and Responsibilities:</b> include the following. Other duties may be assigned.</div><ul><li>
Assists the doctor in procedures</li><li>
Operated x-ray equipment and takes x-rays</li><li>
Prophy teeth</li><li>
Instructs patients on oral hygiene</li><li>
Chart and treatment plan with doctor</li><li>
Sterilizes instruments</li><li>
Setup and prepares rooms for hygiene and treatment</li><li>
Take IO's</li><li>
Charting</li><li>
Sealants, if applicable</li></ul>
Qualifications:
<div><b>
Education and/or Experience:</b></div><ul><li>
Three to six months of relevant experience and/or training preferred.</li><li>
BIlingual in Spanish, preferred</li></ul><div></div><div><b><br>
Certificates, Licenses, Registrations:</b>
</div><ul><li>California Registered Dental Assistant License</li><li>
X-Ray Certification</li><li>
Coronal Polish Certification required
</li><li>Current BLS certification</li><li>
Sealant Certification, preferred</li></ul></div>

Registered Dental Assistant

CHOICE Healthcare Services

<div>
 <strong>
  Opportunity to work in a new, state-of-the-art Pediatric Dental Office!
  <br/>
  <br/>
 </strong>
 <strong>
  We work with Dentists, Orthodontists and Anesthesiologists.
 </strong>
 <strong>
  We offer a modern and supper friendly dental office where you will love to come to work. Great dentists who are committed to performing excellent dental care to our patients.
  <br/>
  <br/>
 </strong>
 At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.
 <br/>
 <br/>
 <strong>
  BENEFITS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, dental,Vission, life insurance
  </li>
  <li>
   401 K matching
  </li>
  <li>
   PTO time off
  </li>
  <li>
   paid holidays
  </li>
  <li>
   other benefits
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What we provide to you as a CHOICE teammate
 <br/>
 <br/>
 <ul>
  <li>
   Care for your wellbeing and work-life balance
  </li>
  <li>
   Professional and personal growth
  </li>
  <li>
   Experienced leadership support
  </li>
  <li>
   Fun and supportive team dynamic with events and celebrations
  </li>
  <li>
   Comprehensive benefit package
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay Range
 </strong>
 $27.00-$40.00/hour (Based on experience)
 <br/>
 <br/>
 <strong>
  Essential Duties and Responsibilities
 </strong>
 include the following. Other duties may be assigned.
 <br/>
 <br/>
 <ul>
  <li>
   Assists the doctor in procedures
  </li>
  <li>
   Operated x-ray equipment and takes x-rays
  </li>
  <li>
   Prophy teeth
  </li>
  <li>
   Instructs patients on oral hygiene
  </li>
  <li>
   Chart and treatment plan with doctor
  </li>
  <li>
   Sterilizes instruments
  </li>
  <li>
   Setup and prepares rooms for hygiene and treatment
  </li>
  <li>
   Take IO's
  </li>
  <li>
   Charting
  </li>
  <li>
   Sealants, if applicable
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education and/or Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Three to six months of relevant experience and/or training preferred.
  </li>
  <li>
   BIlingual in Spanish, preferred
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certificates, Licenses, Registrations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   California Registered Dental Assistant License
  </li>
  <li>
   X-Ray Certification
  </li>
  <li>
   Coronal Polish Certification required
  </li>
  <li>
   Current BLS certification
  </li>
  <li>
   Sealant Certification, preferred
  </li>
 </ul>
</div>


HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
<br><br>
<b>Benefits and perks:</b><br>
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
This is a union eligible position.
<br><br>
JOB SUMMARY
<br>HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
<br><br>
The African American Healing Center is working with clients to prevent and reduce violence in our communities. Services are designed to meet the needs of people with all backgrounds, while proactively serving communities of color with programs that honor African American history and that are sensitive to the cultural context of each client.
<br><br>
The Case Manager I is responsible for assessing treatment needs; monitoring and evaluating problem lists and progress and facilitating interdisciplinary approaches. As the Case Manager I coordinate an approach to the delivery of health, substance use, mental health, and social services, linking clients with appropriate services to address specific needs and achieve stated goals. The Case Manager I’s duties include care coordination, maintaining positive working relationships with outside community partners, scheduling appointments, arranging transportation, assisting with acquiring medications, ongoing care and discharge planning, and crisis intervention.
<br><br>
KEY RESPONSIBILITIES
<br><ul>
<li>Work as an active team member and closely collaborate with team members.</li>
<li>Help clients get and stay engaged in SUD treatment.</li>
<li>Help clients transition between levels of care.</li>
<li>Assess for opioid overdose and ensure beneficiary has Naloxone if appropriate.</li>
<li>Interface with a multidisciplinary team in treatment planning and service delivery.</li>
<li>Develop and assess the effectiveness of individualized treatment and consumer progress.</li>
<li>Maintain documentation in compliance with agency, HIPAA, and DPH standards.</li>
<li>Assist in the ongoing maintenance of consumers’ charts and other related documentation.</li>
<li>Perform other duties as assigned by the Program Manager.</li>
<li>Arrange the work schedule in accordance with the agency’s needs.</li>
<li>Comply with the agency’s policies and procedures.</li>
<li>Attending internal and external meetings as assigned.</li>
<li>Create a safe space for clients and maintain appropriate boundaries.</li>
<li>Meet expected performance standards as assigned by the supervisor.</li>
<li>Provide “whatever it takes” services to consumers including providing services where the consumer lives, assisting with housing, benefits, employment, education, transportation, childcare, medical, and other needed services.</li>
<li>Provide case management services to clients as assigned.</li>
<li>Serve as a care coordinator for clients as assigned. Responsibilities include coordination of all services with other providers and completion of all coordinated care documentation.</li>
<li>Provide case management services to clients as assigned.</li>
<li>Assist the client in developing independent living skills to promote independence and self-sufficiency.</li>
<li>Assist in crisis and symptom management.</li>
<li>Acts as a buddy to new hires.</li>
</ul>
And perform other duties as assigned.
<br><br>
QUALIFICATIONS
<br>Education, Certification, and Experience
<br><ul>
<li>High school diploma or GED required.</li>
<li>Valid CA Driver’s License.</li>
<li>First Aid and CPR Certification.</li>
<li>AOD Registration preferred.</li>
<li>Experience in case management required.</li>
<li>Experience working with the criminal justice population preferred.</li>
</ul>
Knowledge
<br><ul>
<li>Some experience providing case management services is required.</li>
<li>Culturally competent and able to work with a diverse population.</li>
<li>Knowledge of housing, employment, SSI resources, and success with linking clients.</li>
<li>Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.</li>
<li>Knowledge of co-occurring disorders and trauma-informed treatment preferred.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
<li>Must complete a background check and livescan.</li>
</ul>


Case Manager I - African American Healing Center AAHC

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Case Manager I - African American Healing Center AAHC