administrative assistant

clinical support representative - 2476 Jobs in New York

clinical support representative - 2476

creative & design project specialist Jobs in New York

creative & design project specialist

customer service associate Jobs in New York

customer service associate

customer technical support specialist, informatics - off shift - remote Jobs in New York

desktop support specialist

Trinity Life Sciences

<div>
 
 
 We're committed to bringing passion and customer focus to the business.
 
 
 We are seeking a full‑time Desktop Support Specialist with strong troubleshooting skills, exceptional attention to detail, and a customer‑focused mindset to join Trinity&rsquo;s IT team. Primary responsibilities include supporting hardware, software, applications, mobile devices, and Microsoft Teams conference rooms, as well as completing additional tasks assigned. Core activities involve installing, diagnosing, repairing, maintaining, and upgrading computer hardware, software, and peripheral equipment to ensure optimal workstation performance.
 
 
 This role will provide timely and accurate end‑user support both in person and remotely, adhering to established SLAs, documented protocols, and standard operating procedures. The Desktop Support Specialist will collaborate closely with the Help Desk Manager, fellow Desktop Support Specialists, and System Administrators to resolve more complex or escalated technical issues.
 
 
 The ideal candidate is a collaborative team player who is eager to learn, hardworking, adaptable, and committed to delivering high‑quality support in a fast‑paced, service‑oriented environment
 
 
 This position is based out of Trinity&rsquo;s New York, NY location.&nbsp;&nbsp;
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 
 Provide friendly, customer‑focused level 2 support with clear communication and thorough follow‑through to confirmed resolution of all support requests.
 
 </li>
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 Identify, analyze, and diagnose technical issues while providing customers with timely updates and accurate estimated resolution times.
 
 </li>
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 Escalate unresolved support requests to the appropriate technicians in accordance with established procedures and SLAs.
 
 </li>
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 Maintain accurate tracking of hardware and software assets using asset‑management tools and adhering to lifecycle and inventory best practices.
 
 </li>
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 Monitor Service Desk ticket queues to ensure timely response, proper categorization, and assignment across the IT team.
 
 </li>
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 Develop and complete small IT projects; create, update, and maintain process and procedure documentation as needed.
 
 </li>
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 Support Microsoft Teams conference rooms, ensuring reliable meeting room functionality and assisting users with audio, video, and room system issues.
 
 </li>
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 Apply and support Windows security baselines, BitLocker, and device compliance policies to maintain secure and compliant endpoint configurations.
 
 </li>
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 Adhere to SOC 2 compliance requirements, including secure handling of systems, data, and change‑control practices.
 
 </li>
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 Collaborate with Desktop Support Specialists, Systems Administrators, and other IT teams to resolve complex or escalated issues.
 
 </li>
 <li>
 
 Proactively identify recurring support issues and recommend process, documentation, or system improvements.
 
 
 
 </li>
 </ul>
 
 Requirements:&nbsp;
 
 
 
 
 Education
 
 : Bachelor&rsquo;s degree in Computer Science required.
 
 
 
 Work Experience
 
 : 3-5 years of hands-on experience in helpdesk, desktop support or call center support within a professional environment.
 
 
 
 Technical Skills (Preferred)
 
 
 
 <ul>
 <li>
 
 Desktop and laptop hardware; workstation accessories&nbsp;
 
 </li>
 <li>
 
 Strong remote troubleshooting skills&nbsp;
 
 </li>
 <li>
 
 Windows 11&nbsp;
 
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 Antivirus management
 
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 O365 administration and troubleshooting
 
 </li>
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 ITSM/ITIL-based ticketing systems
 
 </li>
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 iOS &amp; Android device support
 
 </li>
 <li>
 
 Basic network knowledge
 
 </li>
 <li>
 
 Printer troubleshooting
 
 </li>
 <li>
 
 Active Directory fundamentals and basic administration
 
 </li>
 <li>
 
 Remote support tools (e.g., Bomgar, TeamViewer)
 
 
 
 </li>
 </ul>
 
 Additional Skills
 
 
 
 <ul>
 <li>
 
 Strong verbal and written communication skills
 
 </li>
 <li>
 
 Excellent customer service mindset
 
 </li>
 <li>
 
 Ability to work collaboratively and manage multiple priorities
 
 
 
 </li>
 </ul>
 
 About Trinity
 
 
 
 Trinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey&mdash;from pre-launch to scale to loss of exclusivity. For more than 30 years, the world&rsquo;s leading pharmaceutical, biotech, and medtech companies have relied on Trinity&rsquo;s foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at&nbsp;www.trinitylifesciences.com.
 
 
 Trinity&rsquo;s salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current salary range is a minimum of $65,000. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.
 
 
 
 Trinity&rsquo;s Commitment to Inclusion &amp; Engagement (I&amp;E)
 
 
 Trinity Life Sciences is an equal opportunities employer and welcome applications from all qualified individuals. At Trinity, inclusion and engagement are at the heart of how we work and grow together. We&rsquo;ve evolved from a traditional &ldquo;DEI&rdquo; framework to Inclusion &amp; Engagement (I&amp;E)&mdash;a model that moves beyond representation to focus on connection, collaboration, and shared purpose. Every role at Trinity plays a part in fostering an environment where all employees feel valued, respected, and empowered to contribute fully. By embedding I&amp;E principles into our culture, we ensure that belonging and engagement are not standalone initiatives&mdash;they are part of how we build teams, make decisions, and deliver excellence every day. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities. For more information about Trinity&rsquo;s commitment to Inclusion and Engagement please visit&nbsp;Inclusion &amp; Engagement | Culture of Belonging at Trinity Life Sciences.
 
 
</div>

Desktop Support Specialist

Squanou Technology inc

Squanou Technology IncSquanou Technology is a corporate IT relocation and desktop support firm specializing in financial services environments. We support major enterprise clients across the Tri-State area and nationwide, delivering high-touch desktop deployment, MAC services, and break/fix support.We are expanding our technician network to support increasing deployment volume.Position Overview:We are seeking experienced Deployment &amp; MAC Technicians to support after-hours, weekend, and project-based work across New York City and surrounding areas.This role is ideal for technicians who are professional, dependable, and comfortable working in high-end corporate environments.Work typically includes:<ul><li>PC deployments (1&ndash;3 monitor setups)</li><li>Desk-side hardware installs</li><li>User moves (MAC &ndash; Move/Add/Change)</li><li>Equipment swaps and refresh projects</li><li>Light break/fix support</li><li>Cable management and clean workspace setup</li></ul>Schedule:<ul><li>Fridays after 5:00 PM</li><li>Saturday mornings</li><li>Some weekday availability (as needed)</li><li>Project-based assignments</li></ul>Flexible availability preferred.Requirements:<ul><li>2+ years desktop support or deployment experience</li><li>Experience in financial or corporate environments preferred</li><li>Strong professionalism and communication skills</li><li>Comfortable interacting directly with end users</li><li>Ability to work independently and follow deployment instructions</li><li>Reliable transportation within NYC / Tri-State</li><li>Background check required (financial industry standard)</li></ul>Preferred Experience:<ul><li>Windows 10/11 deployments</li><li>Active Directory basics</li><li>Imaging / device staging</li><li>Multi-monitor setups</li><li>Ticketing systems</li><li>Corporate office etiquette</li></ul>Pay: From $25.00 per hourWork Location: In person

Deployment & MAC Technician (After-Hours / Weekend Support) – NYC & Tri-State

Uber

<div>
 
 About The Role
 
 
 
 Uber Engineering is a high-performance culture marked by fearlessness and hyper productivity. We're looking for team players with natural product intuition who can work harder, faster, and smarter while taking technical excellence to a whole new level. You should be pumped about building a global transportation marketplace that spans a wide range of cities - varying from 100,000 to 10 million people in size - with unique regulatory, technical, and business requirements.
 
 
 As an Executive Support Analyst you will provide concierge support for our executive team no matter where they are or where they go. Travel the globe to ensure events happen without a hitch. Here's your chance to be a part of Uber history!
 
 
 
 What The Candidate Will Need / Bonus Points
 
 
 
 ---- What the Candidate Will Do ----
 
 
 <ul>
 <li>
 Provide personalized white glove service and support for our executive team in both office and home environments
 </li>
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 Respond to Executive technology support issues and be on-call as scheduled
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 Constant monitoring of executive team desktop issues to ensure customer satisfaction and taking the extra step go above and beyond
 </li>
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 Provide prompt, confidential and reliable technical support for a wide range of IT equipment and software including Google Apps, Apple, PC, printers, wifi, etc.
 </li>
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 Communication &amp; Customer service skills must be impeccable
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 Network and A/V system setup in residential and business environments
 </li>
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 Manage hardware and software upgrades
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 Accurately manage crisis escalation and transfer calls to other support teams as appropriate
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 Provide direct feedback on issues impacting the executive team to Tech Services leadership.
 </li>
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 Will require domestic and international travel
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 Any other duties as assigned
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 4+ years of IT experience
 </li>
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 Minimum of 2-3 years' experience with executive level support
 </li>
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 Bachelor's Degree in Computer Science, or equivalent combination of education and experience
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 Working knowledge with Microsoft, MAC, Desktop/Laptops, basic networking, and A/V equipment
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 Ability to multi-task, manage time and follow through with assignments
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 Strong problem solving, organization and project management skills
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 A service-oriented attitude with the utmost discretion in handling sensitive/private technical issues and other matters
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 Audio/Video knowledge
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 Prior experience setting-up, installing, cabling, and maintaining executive home offices including all networking equipment (Apple, Cisco, VoIP)
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 Ability to work in a fast-paced, highly technical environment
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 Demonstrable strong Customer Service experience
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 Ability to be on site and on call
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 Excellent verbal and written communication skills
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 Experience supporting mobile devices
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 Ability to communicate effectively with executive team as well as others in Tech Services
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 Ability to take initiative and work independently, as well as part of a team
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 Willing to work after hours and weekends as needed
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
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 High end restaurant experience
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 High end hotel concierge experience
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 5+ years in a help desk role supporting Apple and PC hardware and software
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 Google/Apple Certification(s) i.e. ACMT
 
 
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 </ul>
 For New York, NY-based roles: The base hourly rate range for this role is USD$44.24 per hour - USD$49.05 per hour. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
</div>

Executive Tech Support

EWC Growth

<div>Wax Specialist Peer Trainer-Licensed Esthetician/Cosmetologist
The Peer Trainer/Wax Specialist is a dual-role position that begins as a Wax Specialist and progresses into a Peer Trainer role. In this role, you will deliver exceptional guest service while helping develop the next generation of Wax Associates through hands-on training, coaching, and leadership. This position plays a key role in supporting skill development, reinforcing brand standards, and promoting excellence in service delivery.
Peer Trainers are culture carriers&mdash;supporting new hires through their first 90 days, reinforcing EWC standards, and modeling what great looks like every day. If you&rsquo;re passionate about teaching, giving feedback, and helping others succeed, this is the ideal next step in your EWC Growth journey. 
Requirements 
<ul><li>
High school diploma or equivalent</li><li>
Exposure to luxury service preferred
</li><li>Valid Esthetician or Cosmetology license (state requirement)</li><li>
Minimum 6 months of waxing experience</li><li>
Ability to mentor peers and provide in-the-moment feedback</li><li>
Demonstrated leadership experience with the ability to support and influence peers</li><li>
Strong knowledge of EWC protocols and service timing change to Ability to learn and maintain EWC Protocols and service timing</li><li>
Passion for teaching, developing others, and fostering a positive team environment</li><li>
Excellent communication, patience, and professionalism</li><li>
Proven ability to guide, support, and positively influence team performance</li><li>
Confidence performing full-body waxing services for all genders and anatomies</li><li>
Work with skincare and cleaning products in a fast-paced service environment</li><li>
Open availability preferred; open to both full-time and part-time schedules based on center needs</li></ul> 

Benefits 
<ul><li>
Complementary Waxing Services</li><li>
50% Off Retail Products</li><li>
Medical, Dental, and Vision Insurance (for eligible employees)</li><li>
401(k) with Company Match + Paid Time Off + Paid Parental Leave</li><li>
Company-paid Life and Disability Insurance</li><li>
Flexible Scheduling and a Supportive, Team-First Culture</li><li>
Ongoing training, education, and career pathing opportunities</li></ul>
Compensation:<ul><li>
$17/$18 hr + Tips + Commissions + Bonuses</li></ul>
Training Assignment Bonus:<ul><li><ul><li>
$300 awarded when a new hire successfully completes training</li><li>
$200 awarded when the new hire reaches orange level</li><li>
$50 incentive for tenured wax specialist level up support
</li></ul></li></ul>EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.</div>

Wax Specialist/Peer Trainer

Frasco

<div>
 Job Type
 
 
 Part-time
 
 
 
 Description
 
 
 
 
 Job Title:
 
 Investigator
 
 
 
 Job Location
 
 : New York, NY
 
 
 
 Job Type:
 
 Part-Time, Billable Hours, Non-exempt
 
 
 
 Reports To
 
 : Regional Manager
 
 
 
 Compensation
 
 
 
 <ul>
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 Hourly Rate: $20 - $28 per hour (Weekly Pay) Commensurate with experience and performance
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 Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after reasonable commute
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 Mileage Reimbursement: $0.55 per mile
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 Paid Administrative Time: Paid at regular hourly rate
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 Paid Training: Paid at regular hourly rate
 
 
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 </ul>
 Bi-lingual in Spanish and English preferred.
 
 
 The Interviews Team is looking for an Investigator to join our team! This role involves conducting thorough insurance claims investigations, which include performing scene investigations to collect photo and video evidence from accident locations. Additionally, this position requires the handling of document signings and retrievals, conducting wellness checks, and submitting daily updates on the work performed for each case. Preparing and dictating investigation reports is also a key responsibility.
 
 
 Great opportunity for someone looking for to enter into the world of investigations with flexible hours!
 
 
 
 Essential Job Functions Include, But Are Not Limited To
 
 
 
 <ul>
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 Conducting insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigations
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 Completing multiple types of complex claims investigations
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 Reviewing assignments and supporting documentation to determine case objectives and client expectations.
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 Daily submission of updates regarding work performed on each case
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 Maintaining a sufficient level of client billable hours
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 Preparing and dictating detailed investigation reports
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 Adhering to strict due dates
 
 
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 </ul>
 
 About Us:
 
 Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.
 
 
 
 Requirements
 
 
 
 
 Investigator candidates must have:
 
 
 
 <ul>
 <li>
 Strong attention to detail with commitment to accuracy and quality
 </li>
 <li>
 Ability to effectively communicate with others
 </li>
 <li>
 Ability to work independently
 </li>
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 Ability to work from a home-based office and work flexible hours
 </li>
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 Valid driver&rsquo;s license and vehicle
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 Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
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 Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
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 Ability to model behaviors that reflect Frasco&rsquo;s core values
 </li>
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 Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly
 
 
 </li>
 </ul>
 
 Preferred Qualifications/Experience
 
 
 
 <ul>
 <li>
 Associate or Bachelor&rsquo;s Degree in Criminal Justice or related field
 </li>
 <li>
 Bi-lingual in Spanish and English
 </li>
 <li>
 Customer service experience
 
 
 </li>
 </ul>
 Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!
 
 
 
 Ready to make a difference? Apply now!
 
 All replies are confidential Equal Opportunity Employer
 
 
 PM18
</div>

Field Investigator

Attencity LLC.

About usWe are professional, innovative, fast-paced and our goal is to to offer innovative marketing solutions, cultural navigation, and strategic partnerships for global ventures, with a wide range of marketing and PR services, crafting vibrant narratives that resonate in the heart of city living. Our strategic blend of creativity, luxury, and personalized strategies ensures the client's brand shines in the crowded global market.For more information, visit us at www.attencitymarketing.com..Our work environment includes:<ul><li>Modern office setting</li><li>Food provided</li></ul>Marketing and Social Media InternJob DescriptionResponsibilities:<ul><li>Assist the local project manager in executing lead generation campaigns, updating data/CRM, producing customer service collateral, and delivering major events.</li><li>Utilize social media marketing tools to create and maintain the company&rsquo;s and clients&rsquo; brands.</li><li>Collaborate with marketing professionals to develop social media marketing campaigns.</li><li>Engage with customers and stakeholders through the company&rsquo;s social media accounts.</li><li>Analyze the company&rsquo;s digital marketing plan and social media strategy, identifying strategic weaknesses, and making recommendations for improvement.</li><li>Research social media trends and inform management of changes relevant to the company&rsquo;s marketing activities.</li><li>Set key performance indicators (KPIs) for social media campaigns and measure performance against these KPIs.</li></ul>Qualifications &amp; Expectations:<ul><li>Pursuing or possessing a recognized marketing qualification.</li><li>Proficiency in Instagram, TikTok, Facebook, or other social media channels.</li><li>Familiarity with social media management tools.</li><li>Proficiency in MS Office applications and common desktop applications.</li><li>Excellent written and verbal communication skills.</li><li>Experience in conducting successful marketing campaigns is preferred.</li><li>Demonstrable events management experience is a plus.</li><li>Knowledge and interest in Fashion, Retail, Consumer Goods, and Real Estate industries.</li><li>Self-motivated and eager to learn.</li><li>Available at least 3 days per week.</li><li>Deliver work efficiently and result-driven.</li><li>FLUENT IN BOTH ENGLISH AND CHINESE</li></ul>Note: This internship position offers invaluable experience and potential for future full-time opportunities within our dynamic company. Additionally, you will receive an internship referral letter upon completion, and have the chance to collaborate with multiple clients. We look forward to welcoming passionate individuals eager to contribute to our team and grow with us.About Us:ATTENCITY, headquartered in New York, is a full-service agency dedicated to offering innovative marketing solutions, cultural navigation, and strategic partnerships for global ventures. We provide a wide range of marketing and PR services, crafting vibrant narratives that resonate in the heart of city living. Our strategic blend of creativity, luxury, and personalized strategies ensures that our clients' brands shine in the crowded global market. For more information, visit us at www.attencitymarketing.com.Our latest news about our recent pop-up event in Soho: Two New York City PR and Marketing Agencies Join Forces for Valentine&rsquo;s Day and Chinese New Year Pop-Up Celebration in the Heart of SOHO | Markets Insider (businessinsider.com)Job Types: Part-time, Internship, Contract, TemporaryPay: $1.00 - $15.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Professional development assistance</li><li>Referral program</li></ul>Language:<ul><li>Chinese (Required)</li></ul>Ability to Commute:<ul><li>New York, NY 10001 (Required)</li></ul>Work Location: Hybrid remote in New York, NY 10001

Social Media Marketing Intern

JAK Travel Agency

<div>
 We are seeking a Remote Customer Support Specialist to provide exceptional assistance to travelers from a home-based setting, serving customers in New York, NY and across the United States.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
 </li>
 <li>
 Troubleshoot and resolve customer issues efficiently.
 </li>
 <li>
 Maintain accurate records of customer interactions.
 </li>
 <li>
 Collaborate with team members to improve service processes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Customer-focused attitude and effective problem-solving abilities.
 </li>
 <li>
 Comfortable with remote work and familiar with common technology and support tools.
 </li>
 <li>
 Previous customer service or travel-industry experience is a plus.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Fully remote role.
 </li>
 <li>
 Flexible schedule.
 </li>
 <li>
 Travel-related perks and incentives.
 </li>
 <li>
 Opportunities for growth and professional development.
 </li>
 </ul>
</div>

Remote Travel Advisor Support – Flexible & Fully Remote

Explore 308+ Desktop support specialist in New York this March. Find roles across top companies and apply now to boost your career.