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customer technical support specialist informatics off shift remote

Beckman Coulter Diagnostics

<div>Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory&rsquo;s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making&mdash;we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
Working either the 2nd Shift hours of 3:00 PM-11:00 PM ET OR 3rd Shift hours of 5:00 PM-1:30 AM ET (Monday to Friday), the Customer Technical Support Specialist, Informatics for Beckman Coulter Diagnostics is responsible for providing technical phone troubleshooting &amp; consulting to clinical laboratory and IT customers and internal company staff for the Informatics product line of products including middleware software, Laboratory Information System (LIS) software and some computer hardware issues in order to resolve inquiries/issues or assign to field support for handling onsite when needed.
This position reports to the Supervisor, Customer Support responsible for handling customer calls to facilitate 24/7 support function, is part of the Service Organization and will be fully REMOTE.
In this role, you will have the opportunity to:<ul><li>
Handle customer calls by resolving technical product issues to support a 24/7 support function, assigning calls to Field Service or Field Applications when unable to resolve over the phone.</li><li>
Investigate and recognize issues through to root cause, and communicate product issues, complaints, and improvements.</li><li>
Collect and analyze data and classify complaints according to FDA requirements, capturing and documenting all aspects of the customer interactions/issues into a customer interaction database.</li></ul>
The essential requirements of the job include:<ul><li>
Bachelor's Degree OR Associate's Degree in Medical Laboratory Technology or equivalent.</li><li>
3+ years' experience working with Laboratory Information System (LIS) customization/configuration and troubleshooting Beckman Coulter REMISOL Advance middleware.</li><li>
Ability &amp; willingness to work holidays, some weekends and on-call shifts</li></ul>
Travel Requirements:<ul><li>
During the first year (training period), this position requires up to 25% travel, which may potentially include overnight stays. Once training is completed, the travel will be reduced to up to 5% travel.</li></ul>
It would be a plus if you also possess previous experience in:<ul><li>
Strong organizational skills with the ability to work well under pressure in a fast-paced environment.</li><li>
Show competency in diagnosing, resolving and documenting complex technical issues.</li></ul>
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
The hourly range for this role is $26.44-$36.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.
#LI-AP1
#LI-Remote
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.</div>

Customer Technical Support Specialist, Informatics - Off Shift - REMOTE

JAK Travel Agency

<div>
 We are seeking a Remote Customer Support Specialist to provide exceptional assistance to travelers from a home-based setting, serving customers in New York, NY and across the United States.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
 </li>
 <li>
 Troubleshoot and resolve customer issues efficiently.
 </li>
 <li>
 Maintain accurate records of customer interactions.
 </li>
 <li>
 Collaborate with team members to improve service processes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Customer-focused attitude and effective problem-solving abilities.
 </li>
 <li>
 Comfortable with remote work and familiar with common technology and support tools.
 </li>
 <li>
 Previous customer service or travel-industry experience is a plus.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Fully remote role.
 </li>
 <li>
 Flexible schedule.
 </li>
 <li>
 Travel-related perks and incentives.
 </li>
 <li>
 Opportunities for growth and professional development.
 </li>
 </ul>
</div>

Remote Travel Advisor Support – Flexible & Fully Remote

Careers In Travel | Destination Planners

<div>
 
 Job Overview
 
 
 
 Destination Knot is seeking a detail-oriented
 
 Remote Reservation Support Specialist
 
 to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment.
 
 
 This position is ideal for individuals who are organized, professional, and comfortable working independently in a remote setting.
 
 
 
 Key Responsibilities
 
 
 
 Assist with reservation and scheduling requests submitted by clients
 
 
 Support booking coordination across various service categories, including accommodations and related services
 
 
 Maintain accurate client records and reservation details in internal systems
 
 
 Communicate professionally with clients via email, phone, or messaging platforms
 
 
 Provide general customer service support and follow established processes
 
 
 Review confirmations and documentation for accuracy and completeness
 
 
 Collaborate with internal teams to ensure a smooth client experience
 
 
 
 Qualifications
 
 
 
 Strong written and verbal communication skills
 
 
 Excellent attention to detail and organizational abilities
 
 
 Comfortable using online systems, email, and basic digital tools
 
 
 Ability to manage multiple tasks while meeting deadlines
 
 
 
 Customer Service Or Administrative Support Experience Preferred
 
 
 
 Reliable internet access and ability to work remotely
 
 
 
 Work Environment
 
 
 
 Fully remote position
 
 
 Flexible scheduling options may be available
 
 
 Supportive, structured team environment
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Remote Reservation Support Specialist

REQ SOLUTIONS PRIVATE LIMITED

Job Title: Marketing Specialist (Brand)Location: New York, NY Duration: 4 Months Contract + High Possibility of ExtensionHybrid (~2 days in office per week, 3 days remote)Job Description:<ul><li>As a key member of the company's brand strategy team, this Specialist role will support with the execution and optimization of marketing messages across digital and store touchpoints that foot back to overarching seasonal and organizational strategies.</li><li>In addition to running point on ensuring integrated marketing campaigns are being executed according to laid out strategies, this person will also support with identifying, developing, and executing fast-chase agility strategies that our business needs to adopt to improve the relevance, engagement, and success of our marketing communications.</li><li>Lastly, this role will support special projects on an as needed basis and serve as the brand store marketing liaison - ensuring that the seasonal strategies and promotional activities are holistically briefed and executed, resulting in a seamless omni-channel customer experience.</li></ul>Your Impact:IN-SEASON CONTENT STRATEGY - FULL PRICE COMMUNICATIONS<ul><li>Post photo shoot, ensures that pre-season strategies are carrying through to executions across all store/digital channels inclusive of site, app, social, e-mail, SMS/Push and paid media for a holistic Go-To-Market Strategy for our customers, with a primary focus on our Lifestyle Categories (Sleep, Lingerie, Apparel, Sport, Swim, Accessories, and Third-Party brands)</li><li>Ensure our Weekly Content Calendar is up to date, and prepare for weekly in-season briefings to channel and creative partners</li><li>Responsible for elevating and acting upon fast chase trend/cultural relevance opportunities, including amplifying in-season influencer content; quickly assemble proper cross functional partners and execute with agility</li><li>Support our Weekly Edits strategy and execution, including the development of site landing experiences in partnership with digital merchandising</li></ul>HINDSIGHT TO ACTION &amp; PROMOTIONAL COMMUNICATIONS <ul><li>Supports actions from Monday hindsight + Tuesday action in-season process: attends Monday and Tuesday working team business meetings</li><li>Supports Brand Strategy Marketing team with compiling overarching seasonal hindsights and develops the consolidated marketing POV that will help drive future marketing actions</li><li>Drives promotional storytelling strategy, including GWPs, as part of in-season optimization: attends offer-related meetings and milestones and ensures overarching best practices are carried out across digital and store marketing touchpoints</li></ul>SPECIAL PROJECTS<ul><li>Supports execution for special projects that connects the marketing brand strategy goals to seasonal storytelling</li><li>Support In-Store signage execution and events as needed</li><li>Support with pre-season storytelling as needed</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Marketing, Communications, or equivalent preferred</li><li>2-3 years relevant working experience, can be inclusive of internship experiences</li><li>Fashion retail experience a plus</li><li>Detailed oriented, with the ability to juggle multiple tasks, projects, and strong prioritization skills to meet deadlines</li><li>Excellent organization and time management skills</li><li>Ability to work in a fast-paced environment</li><li>Strong presentation, communication, and writing skills.</li></ul>(Brand Marketing Specialist, Integrated Marketing Specialist, Omnichannel Marketing Specialist, Retail Marketing Specialist, Marketing Campaign Specialist, Brand Strategy Specialist, Brand Strategy, Integrated Marketing Campaigns, Go-To-Market Strategy, Omnichannel Marketing, In-Season Marketing, Content Strategy, Weekly Content Calendar, Promotional Marketing, Influencer Marketing, Digital Merchandising, Campaign Optimization, Fast-Chase Strategy, Trend Marketing, Store Marketing, Email Marketing, SMS Marketing, Paid Media, Marketing Analytics, Cross-Functional Collaboration, Retail Marketing)#REQNon-ITJob Type: ContractPay: $41.38 per hourAbility to Commute:<ul><li>New York, NY 10038 (Required)</li></ul>Work Location: Hybrid remote in New York, NY 10038

Marketing Specialist

ExitPath Partners, LLC.

Practice Area: Family and Matrimonial LawOverviewOur client, a well-established family law firm, is seeking a Senior Associate Attorney to join their team. The ideal candidate will have significant experience representing clients in complex family and matrimonial matters, including divorce, custody, alimony/spousal support, child support, and related proceedings.This role requires a compassionate yet assertive advocate who can navigate emotionally charged situations with professionalism, composure, and exceptional communication skills.*Requires occasional appearance in Essex County court. Key Responsibilities<ul><li>Represent clients in a variety of family law matters, including prenuptial/postnuptial/cohabitation agreements, divorce, custody, and support proceedings.</li><li>Conduct investigations, discovery, negotiations, motion advocacy, and trials.</li><li>Develop and execute legal strategies to achieve optimal outcomes for clients.</li><li>Serve as the primary client contact, providing clear communication and sound legal advice throughout the process.</li><li>Draft and review legal documents including pleadings, motions, marital settlement agreements, and judgments.</li><li>Oversee and mentor associates and paralegals, fostering professional growth and maintaining high performance standards.</li><li>Utilize firm resources effectively to ensure timely, accurate, and efficient case management.</li><li>Remain current on all family and matrimonial law developments and CLE requirements.</li><li>Maintain accurate time entries and case documentation.</li></ul>Qualifications<ul><li>Admission to the New York State Bar and in good standing.</li><li>Minimum of 5 years of family law experience, including no fewer than 10 trials.</li><li>Certified Divorce Specialist&trade; or willingness to obtain certification.</li><li>Completion (or willingness to complete) 30 hours of basic mediation training or 15 hours of Collaborative Divorce training.</li><li>Excellent negotiation, analytical, and courtroom skills.</li><li>Strong communication and client relationship abilities.</li><li>Proficiency in Microsoft Office Suite, Adobe Acrobat Pro, Westlaw/LexisNexis, and Google Workspace; familiarity with CLIO Grow, CLIO Manage, and Family Law Software preferred.</li></ul>This is an exceptional opportunity to join a respected family law practice, make a meaningful impact on clients&rsquo; lives, and grow within a supportive, high-performing legal team.Job Type: Full-timePay: $135,000.00 - $217,500.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in New York, NY 10040

Senior Associate Attorney

Bank of America

<div>Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. 
 
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. 
 
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. 
 
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! 
Job Description: 
This job is responsible for supporting users in an elevated desktop support role. Key responsibilities include performing complex technical problem resolution of hardware and software issues remotely, by telephone, and/or on location for end users. Job expectations include working proactively to perform analytical, technical, and administrative functions, communicating technical information to clients and partners with care and empathy, and supporting peers and team members as needed.
This role involves troubleshooting of Microsoft operating systems, applications, and proprietary Bank of America systems. The resource is expected to have excellent Customer Service, verbal and written skills. Responsibilities include but not limited to end to end resolution of incidents within the ITSM framework, assisting with software deployment, provisioning hardware requests. Position needs to be organized and detailed, with strong follow-up skills. Takes ownership for managing risk during all job activities. 
Responsibilities:<ul><li>
Supports execution of the day-to-day restoration of incidents and work orders for hardware and software and ensures adherence to agreed upon service levels</li><li>
Facilitates the resolution of reactive and proactive problems throughout the service lifecycle and follows incident and service management processes</li><li>
Interfaces between end users and third party hardware vendors to resolve hardware dispatch tickets</li><li>
Partners with peer technology support teams, including desktop engineering, product managers, and application support teams to identify resolutions to incidents</li><li>
Investigates complex technology incidents to diagnose and resolve underlying causes impacting end users</li></ul>
Required Qualifications:
Windows 11, Office 365, Mobility, iPhone, Teams, Zoom, WebEx, HVD, Excel, PowerPoint, Powershell, Splunk
Desired Qualifications:
<ul><li>Active Listening</li><li>
Analytical Thinking</li><li>
Problem Solving</li><li>
Production Support</li><li>
Technical Troubleshooting</li><li>
Attention to Detail</li><li>
Customer and Client Focus</li><li>
Emotional Intelligence</li><li>
Issue Management</li><li>
Oral Communications</li><li>
Adaptability</li><li>
Critical Thinking</li><li>
Risk Management</li><li>
Written Communications</li></ul>
Skills:<ul><li>
Active Listening</li><li>
Analytical Thinking</li><li>
Problem Solving</li><li>
Production Support</li><li>
Technical Troubleshooting</li><li>
Attention to Detail</li><li>
Customer and Client Focus</li><li>
Emotional Intelligence</li><li>
Issue Management</li><li>
Oral Communications</li><li>
Adaptability</li><li>
Critical Thinking</li><li>
Risk Management</li><li>
Written Communications</li></ul>
Shift:
1st shift (United States of America)
Hours Per Week:
40</div>

Technology Support Sr. Analyst

EWC Growth

<div>Wax Specialist Peer Trainer-Licensed Esthetician/Cosmetologist
The Peer Trainer/Wax Specialist is a dual-role position that begins as a Wax Specialist and progresses into a Peer Trainer role. In this role, you will deliver exceptional guest service while helping develop the next generation of Wax Associates through hands-on training, coaching, and leadership. This position plays a key role in supporting skill development, reinforcing brand standards, and promoting excellence in service delivery.
Peer Trainers are culture carriers&mdash;supporting new hires through their first 90 days, reinforcing EWC standards, and modeling what great looks like every day. If you&rsquo;re passionate about teaching, giving feedback, and helping others succeed, this is the ideal next step in your EWC Growth journey. 
Requirements 
<ul><li>
High school diploma or equivalent</li><li>
Exposure to luxury service preferred
</li><li>Valid Esthetician or Cosmetology license (state requirement)</li><li>
Minimum 6 months of waxing experience</li><li>
Ability to mentor peers and provide in-the-moment feedback</li><li>
Demonstrated leadership experience with the ability to support and influence peers</li><li>
Strong knowledge of EWC protocols and service timing change to Ability to learn and maintain EWC Protocols and service timing</li><li>
Passion for teaching, developing others, and fostering a positive team environment</li><li>
Excellent communication, patience, and professionalism</li><li>
Proven ability to guide, support, and positively influence team performance</li><li>
Confidence performing full-body waxing services for all genders and anatomies</li><li>
Work with skincare and cleaning products in a fast-paced service environment</li><li>
Open availability preferred; open to both full-time and part-time schedules based on center needs</li></ul> 

Benefits 
<ul><li>
Complementary Waxing Services</li><li>
50% Off Retail Products</li><li>
Medical, Dental, and Vision Insurance (for eligible employees)</li><li>
401(k) with Company Match + Paid Time Off + Paid Parental Leave</li><li>
Company-paid Life and Disability Insurance</li><li>
Flexible Scheduling and a Supportive, Team-First Culture</li><li>
Ongoing training, education, and career pathing opportunities</li></ul>
Compensation:<ul><li>
$17/$18 hr + Tips + Commissions + Bonuses</li></ul>
Training Assignment Bonus:<ul><li><ul><li>
$300 awarded when a new hire successfully completes training</li><li>
$200 awarded when the new hire reaches orange level</li><li>
$50 incentive for tenured wax specialist level up support
</li></ul></li></ul>EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.</div>

Wax Specialist/Peer Trainer

Explore 689+ Customer technical support specialist informatics off shift remote in New York this March. Find roles across top companies and apply now to boost your career.