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client service associate

client support technician Jobs in New York

client support technician

customer service associate

SPS Global

Client Services Associate Location: New York, NY 10020 Schedule: Mon - Fri 8:00 am - 4:30 pm Employment Type: Full-time | Onsite We're hiring! If you're a people‑focused, detail‑oriented professional who enjoys keeping an office running smoothly, this role is for you. We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. ⭐ About the Role As a Client Services Associate, you'll be the heartbeat of our workplace experience. You'll handle mail and package operations, support office supplies and shipping and receiving, organize supply inventories and equipment management, assist with meeting room setups, and provide hospitality and occasional reception coverage. This position is ideal for someone who excels in a fast‑paced environment, loves helping others, and takes pride in maintaining a polished, organized workspace. ️ What You'll Do Mailroom Operations Receive, sort, and distribute all inbound mail and packages Process outbound mail, shipments, and tracking documentation Maintain accurate chain‑of‑custody records Notify employees of incoming deliveries and coordinate pickup Warehouse &amp; Logistics Perform shipping and receiving tasks for supplies, materials, and equipment Verify packing slips, inspect shipments, and report discrepancies Organize and maintain warehouse areas for cleanliness and efficiency Load/unload items using proper safety techniques Office Operations Monitor and restock office supplies Ensure printers/MFDs are functional and stocked Keep the Business Service Center neat and organized Submit and follow up on work orders Inventory &amp; Supplies Monitor stock levels of office and warehouse supplies Replenish inventory and support ordering when needed Keep storage areas neat and labeled for easy access Hospitality &amp; Facilities Support Set up meeting and conference rooms Support pantry, barista, or kitchen areas Perform light cleaning and maintenance tasks Assist with internal office moves Reception &amp; Customer Support Provide backup front desk/reception coverage Deliver friendly, professional service to employees and guests Handle sensitive or urgent requests with discretion What You Bring High School Diploma or equivalent 1+ year of experience in customer service, office support, or similar preferred Strong communication and multitasking skills A proactive, solutions‑oriented mindset Comfort learning new systems and processes Professional appearance and demeanor Physical Requirements Ability to lift/move 40&ndash;60 lbs Frequent walking, bending, standing, and light manual activity Ability to operate common office equipment Why You'll Love Working With Us Supportive team culture Opportunities to learn and grow A role with high visibility and daily impact A chance to be the go‑to person who keeps everything running smoothly WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting &quot;Submit Application&quot;, you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Client Service Associate

The Frick Collection

<div>Description:

Part-time up to 28 hours.
Compensation: $22.50 per hour
Background
Internationally recognized as a premier museum and research center, the Frick is known for its distinguished Old Master paintings and outstanding examples of European sculpture and decorative arts.
The collection originated with Henry Clay Frick (1849&ndash;1919), who bequeathed his home, paintings, sculptures, and decorative arts to the public for their enjoyment. The institution&rsquo;s holdings&mdash;which encompass masterworks from the Renaissance through the nineteenth century&mdash;have grown over the decades, more than doubling in size since the opening of the museum in 1935. A critical component of the institution is the Frick Art Research Library, founded in 1920 by Helen Clay Frick, daughter of the museum&rsquo;s founder. Recognized as one of the world&rsquo;s top art history research centers, it has served students, scholars, and members of the public free of charge for generations.
The Frick has undergone a comprehensive renovation and was open in a temporary home, Frick Madison, from 2020 through early 2024, while renovations were underway at the mansion on 70th Street. In addition to special exhibition galleries and education spaces, we have added enhanced visitor amenities and accessible spaces. The Museum and Art Research Library reopened to the public in April 2025
Workplace culture
At the Frick Collection, we pride ourselves on promoting an open and welcoming workplace culture that supports diversity and work-life balance. The Frick strives to provide our employees with competitive salaries and exceptional benefits in a beautiful and pleasant work setting, while offering an excellent opportunity to appreciate some of the world&rsquo;s finest works of art.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at The Frick Collection, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, national origin, age, marital status, alienage or citizenship status, sexual orientation, disability, pregnancy, military status, creed, genetic predisposition or carrier status or any other protected characteristic as established by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Position Summary
The Retail department of The Frick Collection is currently hiring part-time Retail Associates to work in the Museum Shop. Retail Associates report to the Retail Supervisor on duty for their work shift. 
Ideal candidates will understand and be able to adapt to the challenges inherent in a relatively new space and at the same time be an enthusiastic ambassador to the public. The Retail Associate will have prior experience in providing excellent customer service, greeting guests, actively listening, answering questions, providing assistance, and suggesting product. They will attend trainings in order to impart product information, successfully operate our point of sale system, and be able to share information about the museum. They will also attend ongoing product trainings, as an ability to communicate product stories to guests is crucial to this role. Retail Associates provide guests with a gracious, positive, professional and welcoming experience at all times. Associates must have prior experience operating a point-of-sale system from opening to closing and in processing credit card and cash transactions. They will be responsible for restocking inventory and will follow the current merchandising plan at all times. They will be adept at handling and packaging of product following the set guidelines. Successful Associates are strong team players in the department as well as excellent work partners to colleagues in Visitor Experience, Security and all the front-of-house staff.
Requirements:

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. The education and/or experience requirements listed below are generally representative of the knowledge, skill, and ability to successfully perform the essential duties of this position.<ul><li>
Minimum 2 years&rsquo; retail experience, luxury retail experience a plus.</li><li>
Interest/education in art, art history, design, jewelry a plus.</li><li>
Excellent written and verbal communication skills in English.</li><li>
Fluency in a second language is helpful.</li><li>
Ability to operate a point-of-sale system and perform accurate transactions.</li><li>
Ability to quickly learn and impart product and general museum information.</li><li>
Excellent awarenees of surroundings and abilty to scan Museum Shop space accurately and help prevent theft and breakage.</li></ul>
Physical Requirements
The candidate must be able to perform the essential functions of the position and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Physical requirements are comparable to most office roles: the ability to interact in-person with colleagues and use common office tools and machines (computer, phone); and the ability to traverse throughout the offices and building(s) both inside and outside of the museum, and visit different levels of the building. Ability to carry/transport materials and merchandise weighing up to 20 pounds, including lifting and packaging guest purchases.
Employment Status, Work Hours and Compensation
This is a part-time nonexempt role. Compensation: $22.50/ hour.
Retail Associates are generally scheduled to work between 16 and 24 hours per week, though may be scheduled to work up 28 hours per week; shifts may vary but are expected to be 8 hours/day 2-3 days/week, including an unpaid lunch break.
The Frick&rsquo;s opening hours are Wednesday &ndash; Monday 10 :30 AM &ndash; 5 :30 PM ; the first Friday of the month hours are extended to 9:00 PM.
Additionally, the Collection hosts events and other activities that require the museum shop to be open in the evenings. Retail Associates may be relied upon to work to support operations during regular opening hours and to support evening events as needed.
The Museum is closed on Federal Holidays, as described below.
Benefits in Employment with the Frick Collection
Sick time: part-time employees and interns accrue sick leave up to 56 hours/year in accordance with the New York City Earned Sick Time Act.
Paid Holidays: part-time employees receive paid time-off when they would normally be scheduled to work on holidays the museum is closed to the public. These include New Year's Day, Juneteenth, Labor Day, Martin Luther King Day, Thanksgiving and Christmas Day.
Retirement: The Frick supports all employees and interns in planning for retirement by offering participation in a Tax Deferred Savings Plan &ndash; 403(b).
Wellness Programs at the Frick include an Employee Assistance Plan, a discount on Citi Bike memberships and a discount on bike helmets.
Meal and Museum Shop discount: The Frick maintains a Seamless/GrubHub Corporate Account for all in-office food ordering. Employees working on-site may access an $8/day discount toward meal delivery from Seamless. This benefit is per employee per shift and is not transferable. All employees may access a discount in the Frick Museum Shop and the coffee bar in the Museum.
Application Process
Apply here or send cover letter and resume to:
Associate Manager of Retail
The Frick Collection
1 East 70th Street
New York, NY 10021
Qualified candidates of diverse backgrounds are encouraged to apply for vacant positions at all levels.This description shall not be construed as a contract of any sort for a specific period of employment. Benefits are subject to change and may differ based on employee status.</div>

Retail Associates

Fanatics

<div>
 
 About Us
 
 
 
 Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
 
 
 
 Reporting to:
 
 Manager, Customer Service
 
 
 
 Location:
 
 Remote
 
 
 
 Schedule:
 
 Full-Time (hours may vary)
 
 
 
 About The Team
 
 
 
 Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties, and operators in the world, we&rsquo;re integrating with Fanatics&rsquo; global digital sports platform (inclusive of 900 sports relationships and more than 80 million fans) to reimagine the collectibles business.
 
 
 
 About The Role
 
 
 
 Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our Collectors as a single point of contact to all Collector inquiries regarding products, policies and services available. This role reports directly to the Customer Service Manager. This is a remote role working EST hours.
 
 
 Collector Support is at the backbone of what Fanatics Collectibles believes in: relentlessly enhancing the Collector experience. As such, these roles have a history of advancement within Fanatics up to the Director level in Customer Experience, Project Management, Brand Management, and more. Above all else, we are looking for proactive, enterprising people that want to work directly with customers and are looking to start a long, successful career within Fanatics.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues
 </li>
 <li>
 Model exemplary service through web message, voice, and email channels
 </li>
 <li>
 Delight Collectors: apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction
 </li>
 <li>
 Build and maintain relationships with repeat Collectors
 </li>
 <li>
 Develop a thorough knowledge of Fanatics Collectibles&rsquo; product portfolio and release calendar
 </li>
 <li>
 Additional duties as assigned
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Positive, Collector-minded individual with a passion to serve
 </li>
 <li>
 General knowledge of trading cards and collectibles industry
 </li>
 <li>
 Strong problem-solving abilities and attention to detail
 </li>
 <li>
 Excellent interpersonal, verbal, and written communication skills
 </li>
 <li>
 Able to multitask, prioritize, and manage time effectively
 </li>
 <li>
 Proficiency in MS Suite, including Word, Outlook &amp; Excel
 </li>
 <li>
 Familiarity with contact center performance metrics (e.g. AHT, CSAT, NPS, schedule adherence)
 </li>
 <li>
 Experience working through web message, voice, and email interactions with customers
 </li>
 <li>
 Willingness and ability to work flexible hours, including evenings and weekends, with schedules that adjust quarterly
 
 
 </li>
 </ul>
 
 Ensure your Fanatics job offer is legitimate and don&rsquo;t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at
 
 
 www.fanaticsinc.com/careers
 
 
 
 The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/
 
 
 Salary Range
 
 
 $20 - $25 USD
 
 
</div>

Customer Support Associate

Pura Vida Miami

<div>
 We are a lifestyle brand!
 
 
 We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers.
 
 
 We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.
 
 
 
 PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS: (Cashier)
 
 
 
 <ul>
 <li>
 Welcome all guests as they enter the store and provide them with an inviting and memorable experience.
 </li>
 <li>
 Efficiently and accurately take customer orders using our POS system, ensuring all transactions are correct and complete.
 </li>
 <li>
 Provide the highest level of customer service, addressing any questions or requests promptly and courteously.
 </li>
 <li>
 Have a thorough understanding of our menu items, including ingredients, allergies and benefits, to help customers make informed choices.
 </li>
 <li>
 Assist in preparing and delivering delicious food to guests, maintaining high standards of quality and presentation.
 </li>
 <li>
 Restock stations regularly to ensure they are clean, organized, and fully stocked with necessary supplies.
 </li>
 <li>
 Follow all policies and procedures for health and food safety, ensuring an inviting environment for both guests and team members.
 </li>
 <li>
 Collaborate with your manager and team members to maintain smooth operations and a positive work atmosphere.
 </li>
 <li>
 Support with any additional duties assigned.
 
 
 
 </li>
 </ul>
 
 PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS: (Food Runner)
 
 
 
 <ul>
 <li>
 Welcome all guests as they enter the store and provide them with an inviting and memorable experience.
 </li>
 <li>
 Provide the highest level of customer service by promptly addressing any questions or requests courteously.
 </li>
 <li>
 Have a thorough understanding of our menu items, including ingredients and benefits, to help customers make informed choices.
 </li>
 <li>
 Deliver guests&rsquo; food and beverages, ensuring high standards of quality and presentation.
 </li>
 <li>
 Regularly check on guests at their tables to ensure they have everything they need and are satisfied with their dining experience.
 </li>
 <li>
 Restock stations regularly to ensure they are clean, organized, and fully stocked with necessary supplies.
 </li>
 <li>
 Follow all policies and procedures for health and food safety, ensuring an inviting environment for both guests and team members.
 </li>
 <li>
 Collaborate with your manager and team members to maintain smooth operations and a positive work atmosphere.
 </li>
 <li>
 Support with any additional duties assigned.
 
 
 
 </li>
 </ul>
 
 REQUIREMENTS:
 
 
 
 <ul>
 <li>
 Previous experience in the hospitality and/or food service industry (e.g. restaurant, hotel, etc.)
 </li>
 <li>
 Passionate about providing excellent customer service.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Fun and outgoing attitude!
 </li>
 <li>
 Restock stations and keep them clean and organized.
 </li>
 <li>
 Ability to work efficiently in a fast-paced environment and multitask effectively.
 </li>
 <li>
 May stand for long periods of time and lift up to 50 pounds.
 
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 
 
 <ul>
 <li>
 Health &amp; Wellness &ndash; Medical, Dental, Vision, Telemedicine, and more.
 </li>
 <li>
 Discounted Meals
 </li>
 <li>
 Growth &amp; Advancement Opportunities
 </li>
 <li>
 401(k) Plan with Company Match
 
 
 
 </li>
 </ul>
 The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.
 
 
 Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.
 
 
 
 Agency Disclaimer
 
 
 
 We&rsquo;ve got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies, we mean it. Any resumes sent our way without a signed agreement in place (including those sent directly to our team or hiring managers) will be considered property of Pura Vida Miami and we won&rsquo;t be responsible for any fees. If you&rsquo;re interested in partnering with us, reach out to our Talent team first. We&rsquo;re happy to connect the right way!
 
 
 
 
 $18.00/HOUR + TIPS
 
 
 
 
 
 
 #NYPV2025
 
 
</div>

Cashier/Food Runner

Nestig

<div>
 
 
 Company Overview
 
 
 
 
 Nestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children&rsquo;s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase.&nbsp;
 
 
 
 
 
 
 
 Department Overview
 
 
 
 
 As a key member of the CX team, you will report directly to the
 
 
 Manager, Customer Experience
 
 
 and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers&rsquo; experience at every touchpoint, ensuring they feel heard, understood, and valued. You&rsquo;ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions.
 
 
 
 
 
 
 
 This full-time position will be based out of our NYC office in Flatiron, with no flexibility for remote full-time.
 
 
 
 
 
 
 
 What You'll Do:
 
 
 
 
 
 <ul>
 <li>
 
 Own the end-to-end process of solving customer issues
 
 
 , providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;
 
 </li>
 <li>
 
 Demonstrate strong communication skills,
 
 
 both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;
 
 </li>
 <li>
 
 Quickly become a product expert
 
 
 in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;
 
 </li>
 <li>
 
 Be a fierce advocate for our customers
 
 
 by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar.&nbsp;
 
 </li>
 <li>
 
 Provide data-driven insights and reporting
 
 
 to management to help track the evolution of our customer experience and drive improvements;
 
 </li>
 <li>
 
 Take initiative to improve the customer experience
 
 
 by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.
 
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need
 
 
 
 
 
 <ul>
 <li>
 
 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company
 
 </li>
 <li>
 
 Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday]
 
 </li>
 <li>
 
 Excellent communications skills, both verbal and written
 
 </li>
 <li>
 
 A passion for all things CX &mdash; you like helping people and problem solving; you&rsquo;re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support
 
 </li>
 <li>
 
 Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment&nbsp;&nbsp;
 
 </li>
 <li>
 
 Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact
 
 </li>
 <li>
 
 A willingness to roll up your sleeves and wear multiple hats
 
 </li>
 <li>
 
 Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure
 
 </li>
 <li>
 
 Ability to embody and exercise
 
 Nestig's Core Values
 
 in all facets of the business
 
 </li>
 <li>
 
 Legal authorization to work in the USA
 
 </li>
 </ul>
 
 
 
 
 
 Why You&rsquo;ll Love Working Here!
 
 
 
 
 
 <ul>
 <li>
 
 Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones&nbsp;
 
 </li>
 <li>
 
 Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&amp;R
 
 </li>
 <li>
 
 401(k) plan with company match
 
 </li>
 <li>
 
 Flexible Work From Wherever (WFW) Policy &mdash; up to five (5) weeks of remote work per year
 
 </li>
 <li>
 
 Monthly wellness, IT, and commuter stipend
 
 </li>
 <li>
 
 WFW stipend, so you are able to create a comfortable working environment at home
 
 </li>
 <li>
 
 Annual education stipend, because we are always learning
 
 </li>
 <li>
 
 Nestig discount, so you can treat you, your family &amp; loved ones!
 
 </li>
 <li>
 
 Paid parental leave of sixteen (16) weeks after six (6) months of employment
 
 </li>
 </ul>
 
 
 
 
 
 Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.
 
 
</div>

Customer Experience Associate I

BankUnited

<div><div>SUMMARY: The primary goal of the Commercial - PB Support Associate position is to support the sales and service excellence objectives of the New York Banking Operations.</div>
<div></div><div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
<ul><li>Responds to telephone and e-mail service requests, inquiries or complaints from Private Banking clients. High volume of contact with sophisticated high net worth client base.</li>
<li>Opens new bank accounts (various types) in bank system, performs account maintenance, process check orders, processes account transactions and deposits received via mail.</li>
<li>Assists in the cross selling of bank products and services to the existing client base.</li>
<li>Pulls daily reports, including ODs, Significant Balance, and others as needed.</li>
<li>Receives and processes wire transfer instructions and functions as liaison with the Wire Room to facilitate wire transactions.</li>
<li>Prepares sales presentations, packages, and folders for sales team.</li>
<li>Ships and receives documentation, statements, and other client correspondence.</li>
<li>Composes a variety of client letters using appropriate and professional business language and handles incoming mail.</li>
<li>Sets clients up with Internet Banking and other alternative delivery services.</li>
<li>Troubleshoots client issues as needed.</li>
<li>Prepares power-point presentations and excel spreadsheets as needed in support of managers.</li>
<li>Organizes and maintains a file system and files correspondence and other records.</li>
<li>Performs assignments with established directives involving knowledge and application of policies and procedures including STOPPED policy and Private Banking procedures. Uses independent judgment in actions taken.</li>
<li>Answers and screens telephone calls for Commercial Private Bankers and arranges conference calls if applicable.</li>
<li>Researches, compiles, stores and retrieves data for presentation of reports. May prepare statistical reports.</li>
<li>Coordinates and arranges meetings, prepares agendas reserves and prepares facilities and records and transcribes records of meetings.</li>
<li>Contributes to the team effort in order to accomplish results.</li>
<li>Analyzes facts and circumstances to conclude and make recommendations for solving administrative problems within the limits or accepted practice.</li>
<li>Upon demonstration of responsibility, attention to detail and prudence in decision-making, various levels of approval authority may be granted as needed to serve the needs of the department, including wire transfer approval authority, overdraft approval authority and others. Utilizes granted approval authority within the scope of Bank policy and procedure.</li>
<li>Assists Commercial Private Bankers and Commercial - PB Team Leader with various projects.</li>
<li>Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).</li>
<li>Adheres to Bank policies and procedures and completes required training.</li>
<li>Identifies and reports suspicious activity.</li>
</ul></div><div></div><div><div>EDUCATION</div>
<div> 
Bachelor's Degree in business related field preferred</div> 
<div>EXPERIENCE</div>
<div>(Based on level)</div>
<ul><li>Commercial Private Banking Support Associate I:
<ul><li>At least two years experience as Private Banking Assistant or equivalent experience preferred</li>
<li>Experience in bank customer service capacity, dealing with high net worth client base preferred</li>
</ul></li><li>Commercial Private Banking Support Associate II: 
<ul><li>4-6 Years experience as Private Banking Assistant or equivalent experience required
</li><li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li><li>Commercial Private Banking Support Associate III:
<ul><li>7-9 Years experience as Private Banking Assistant or equivalent experience required</li>
<li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li></ul><div>CERTIFICATES, LICENSES, REGISTRATIONS</div>
<div><ul><li>Literate in Microsoft Outlook, Word, Excel and PowerPoint required</li>
</ul></div><div>ADDITIONAL INFORMATION</div>
<div><ul><li>Candidates residing in locations within BankUnited's footprint may be given preference.</li>
</ul></div></div>Requirements:
<div>Candidates residing in locations within BankUnited's footprint may be given preference.</div>
 
Compensation: $66,300 - $75,000 / year
 
Additional Details : Multiple Locations: NYC or Melville, New York</div>

Commercial - Private Banking Support Associate

Monarch Communities®

<div>
 
 Company Description
 
 
 
 
 Monarch/Brandywine Senior Living
 
 
 
 
 Company Culture and Values:
 
 At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
 
 
 
 Job Description
 
 
 
 The Dining Servers provide excellent customer service and create a pleasant dining experience for Residents and guests, through taking meal orders, serving meals, and providing assistance. Various full and part time schedules available.
 
 
 
 Schedule: Part-time
 
 
 
 
 Salary: $16.00 - $17.00 Hourly
 
 
 
 
 Responsibilities and Duties:
 
 
 
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 Take residents&rsquo; dining orders in a friendly and attentive disposition
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 Learn and retain residents&rsquo; names, special requests, and dietary restrictions
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 Ensure dining room is set up, all items needed for service are readily available (silverware, napkins, menus, salt/pepper shakers, etc.)
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 Assist with cleaning and sanitizing the dining room, menus, kitchen, serving stations, and other areas as directed
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 Ensure safe food handling
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 Assist with preparation of beverages, snacks, desserts, salads, and condiments for service
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 Assist residents with any special dining requests
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 Ensure all residents are accounted for during each meal, and completing documentation of their attendance
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 Assist with special events
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 Participates in and attends all in-service training as scheduled
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 Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
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 Other duties as assigned
 
 
 
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 Qualifications
 
 
 
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 High school diploma preferred/GED accepted
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 Minimum of one (1) year experience in fine dining hospitality and/or full service senior living
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 Ability to handle multiple priorities
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 Competent in organizational, time management skills
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 Demonstrates good judgment, problem solving and decision making skills
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 Experience working with seniors
 
 
 
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 Physical Abilities:
 
 
 
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 While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
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 An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.
 
 
 
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 Additional Information
 
 
 
 
 Benefits Offered (for Part-Time Employees):
 
 
 
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 Paid Time Off (PTO)
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 Flexible Schedule
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 On the job training
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 Employee Assistance Program (EAP)
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 Free Parking
 
 
 
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 Other Compensation Programs:
 
 
 
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 Employee Referral Bonus
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 Resident Referral Bonus
 
 
 
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 Equal Opportunity Statement:
 
 
 
 Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
 
 
 We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Dining Server (Part-Time)

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