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TechAnax LLC

Company Overview TechAnax LLC is a Service Disabled Veteran Owned Small Business (SDVOSB) dedicated to delivering innovative and reliable information technology solutions. We pride ourselves on upholding core values of integrity, trust, respect, and accountability while providing customized services across various IT domainsAvailability: Immediate Clearance: Ability to obtain and maintain required USDA security credentials Customer: USDA Work Site: On-site support at USDA facilitiesWork Schedule: Monday&ndash;Friday, 8:00 AM&ndash;4:30 PM The Contract Period of Performance:Travel: Minimal/As required Work Level: Tier 2 IT Support Specialist Must be USA Citizen: YesSalary: $54,000-$60,000Position Overview: The Tier 2 IT Support Specialist provides advanced technical support to USDA customers by resolving complex hardware, software, and network-related issues escalated from Tier 1 service desk teams. This position serves as a key technical resource, providing on-site support, troubleshooting, incident resolution, and request fulfillment to ensure timely and effective customer service.The Tier 2 IT Support Specialist supports USDA end users through diagnosing and resolving technical issues, managing user accounts and assets, deploying hardware and software, and assisting with IT projects. This role requires strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced support environment.Must Haves:<ul><li>U.S. Citizenship required.</li><li>Experience providing Tier 2 IT support in an enterprise environment.</li><li>Strong troubleshooting skills for hardware, software, and network-related issues.</li><li>Experience supporting Windows operating systems, desktop applications, and end-user computing environments.</li><li>Experience with ticketing systems such as Remedy, ServiceNow, or similar platforms.</li><li>Experience with user account management, software deployments, and computer imaging.</li><li>Strong customer service and communication skills.</li><li>Ability to work on-site during standard business hours.</li></ul>Key Responsibilities:Incident Response &amp; Resolution<ul><li>Respond to service desk escalations from the USDA&rsquo;s National Tier 1 Service Desk via the Remedy ticketing system.</li><li>Diagnose and resolve technical issues, including VPN connectivity, software updates, and password assistance for USDA-approved standard desktop software.</li><li>Address and resolve incidents, change requests, and work orders related to customer needs, ensuring timely completion and customer satisfaction.</li></ul>Technical Support &amp; Troubleshooting<ul><li>Provide on-site and remote support for hardware and software problems, including:</li><li>Diagnosing and repairing software and hardware issues.</li><li>Performing software installations, reinstallations, and deployments.</li><li>Imaging and configuring computers for USDA standards.</li><li>Addressing operating system upgrades and patch management.</li><li>Support telecommunications equipment, including VTC, VoIP, and WITS services.</li><li>Resolve networking issues, printer and peripheral malfunctions, and configuration errors.</li></ul>Account &amp; Asset Management<ul><li>Assist with account management tasks, including user account provisioning and password resets.</li><li>Manage hardware deployments, including loaner devices, ensuring proper asset tracking and configuration.</li><li>Participate in asset management and configuration management to maintain inventory accuracy and compliance.</li></ul>Customer Service &amp; Communication<ul><li>Deliver outstanding customer service through multiple support channels, including phone, remote access, and walk-in facilities.</li><li>Provide support across four USDA walk-in facilities, ensuring in-person resolution of technical issues.</li><li>Effectively communicate technical solutions to non-technical users to enhance the overall customer experience.</li></ul>Flexible &amp; Adaptive Support<ul><li>Offer flexible, on-demand support to meet fluctuating ticket volumes and project requirements.</li><li>Quickly adapt to increased workload demands and assist with special projects as needed.</li><li>Maintain availability for support during standard business hours, 8:00 AM to 4:30 PM, ensuring consistent coverage.</li></ul>Qualifications:<ul><li>Strong technical skills in diagnosing and resolving hardware and software issues.</li><li>Experience with VPN connectivity, networking support, and operating system upgrades.</li><li>Proficiency in account management, software deployments, and computer imaging.</li><li>Familiarity with telecommunications equipment, including VTC, VoIP, and WITS.</li><li>Knowledge of asset and configuration management practices.</li><li>Excellent customer service and communication skills, with a commitment to resolving issues efficiently and professionally.</li></ul>Preferred Experience:<ul><li>Experience in federal IT environments, particularly USDA.</li><li>Familiarity with Remedy, ServiceNow or similar ticketing systems.</li><li>Proficiency in supporting printers, peripherals, and networking hardware.</li></ul>About TechAnax:TechAnax, a Service Disabled Veteran Owned Small Business (SDVOSB), provides our customers with services and solutions from a company with core values and work ethics reflecting integrity, trust, respect, and accountability. We pride ourselves as a professional services company delivering customized information technology and management solutions.TechAnax is ISO 9001:2015, ISO/IEC 27001:2013, ISO/IEC 20000-1:2018, and ISO/IEC 20243:2018 certified and appraised at CMMI-DEV ML3 and CMMI-SVC ML3. Member of Project Management Institute (PMI) and partnered with a variety of strategic manufacturers. Our solutions and core competencies include Program Management, System Engineering, Software Development, DevOps, Network Design and Engineering, Information Assurance, Service Desk Operations, Unified Communications, Secure Audio/Video Solutions, Data Center Hosting/Consolidation, Cloud Migration Planning, Cloud Hosting, FedRAMP, FISMA, Acquisition Support, Quality Assurance, Independent Verification and Validation, IT Solutions, and Product Sales.Pay: $54,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul>Work Location: In person

Tier 2 IT Support Specialist

Nexstar Media Group, Inc.

<div>Are you a curious, passionate, energetic, and hardworking undergraduate or graduate student majoring in journalism or communications who is looking for a hands-on learning experience which will help you to further prepare you for an exciting career in journalism? Would you enjoy the opportunity to work at a national cable news network supporting editorial newsgathering or production?
NewsNation is looking for interns for Fall 2026. The paid internships will run from approximately, Tuesday, September 8 &ndash; Friday, December 4.
Selected interns will work on one of our NewsNation programs, in a bureau, or on a production team. Interns will also attend trainings and workshops which help them further understand the editorial, business, programming, and technological aspects of a 24-hour news organization.
Responsibilities will include but are not limited to:
Conducting research
Pitching stories
Identifying prospective guests
Helping source video from social media
Desktop editing of videos
Creating graphics
Writing scripts
Shadowing various editorial positions
Desired Characteristics:
Ideal Backgrounds Include: Journalism or Broadcast Journalism, Digital/New Media Studies, Communications, Marketing, Public Relations, Production, English, Social Media, Research.
Must be a team player
Must be self-motivated
Must be able to take feedback and constructive criticism
Salary Range: $18.40 Hourly
#LI-Onsite
Benefits: Our comprehensive benefits package for full-time employees includes, but not limited to, medical (with multiple plan options), dental, and vision insurance, paid time off, a 401(k) with company matching contributions, Paid Parental leave, life insurance and more. Part time employees are eligible for 401(k) and any local/state leave plans. Union positions are subject to the benefits outlined in their Collective Bargaining Agreement.</div>

NewsNation News Internship Fall 2026 (Washington, DC)

Katten

<div><div><div><div><div>Requisition ID:
</div><div>7379</div>
</div>
</div></div><div>Katten is a full-service law firm with approximately 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm&rsquo;s core areas of practice include corporate, financial markets and funds, restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.
Technology Learning Specialist
Under the general direction of the IT Training Manager and according to established Firm policies and procedures, is responsible for all aspects of the Firm's training program relative to desktop applications, its structure, and design. Conduct training of new employees and current staff on all levels. Maintains professionalism and strict confidentiality in all client and Firm matters.
The Technology Learning Specialist position can be located in the Chicago, New York, Washington DC, Dallas, Charlotte, or Los Angeles office. Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).
Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Conduct new-hire training to include firm core applications and in some cases telephone systems, in a classroom environment, one-on-one training or remote (distance learning) training.</li><li>
Coordinate with office administrators, human resources staff, other administrative departments as needed, and practice group leaders to determine users' training needs. Assist in the development of training courses to meet those needs.</li><li>
Apply instructional design principles to develop effective learning objectives, course outlines, practice exercises, assessments, and supporting materials for instructor-led, virtual, blended, and self-paced training.</li><li>
Coordinate and conduct training sessions for existing employees during conversions and major upgrades. Ensure firm-wide consistency in training curriculum.</li><li>
Document training procedures, create training manuals, quick reference cards, etc., and keep all documentation up to date. Able to assist in creation of in-house e-learning content. Design, develop, and maintain in-house e-learning content, including screen recordings, tutorials, short instructional videos, simulations, and other digital learning resources.</li><li>
Develop technology training videos and e-learning assets using Camtasia or similar tools, including scripting, screen recording, editing, captioning, quality review, and publishing content for use in the firm&rsquo;s LMS or other approved training platforms.</li><li>
Coordinate with Help Desk and other IT staff to create and maintain application reference materials on the firm's DMS and intranet.</li><li>
Assist and coordinate training for other offices.</li><li>
Conduct video conference training sessions for other offices when required.</li><li>
Conduct firm offered training sessions placed on the LMS calendar. Assist in management of the LMS.</li><li>
Participate in special projects, as required.</li><li>
Evaluate publicly available training materials for possible use by the firm.</li><li>
Learn all new and upgraded software/hardware and assist in developing technical documentation and teaching aids such as training user guides, quick reference cards, demonstration models, multimedia visual aids, computer tutorials, and reference works.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Associate's degree or equivalent and two or more years technical training experience specifically in developing, implementing, and conducting applications training pertaining to a large practice law firm; or equivalent combination of education and experience.</li><li>
Must be quality and results oriented with excellent writing skills and substantial experience in writing technical documentation (e.g., training manuals, quick reference guides, etc.). Strong conceptual understanding of desktop applications and MOS Certificate preferred.</li><li>
Computer proficient with advanced technical and working knowledge of all Microsoft Office Suite applications (including templates, macros, styles, etc.). Extensive knowledge of document formatting and an understanding of document management systems and Internet software. Working knowledge or ability to learn other applications/software (InterAction, iManage, Template &amp; Numbering suite, e-Mail Filing, etc.) the firm uses.</li><li>
Excellent analytical and technical skills requiring an aptitude for detail, precision, and logic with comprehensive knowledge of a Windows environment and the various applications utilized by the firm in order to provide training and write technical documentation.</li><li>
Proactive with the ability to identify, define, and analyze detailed support issues and problems and to recommend and implement solutions. Ability to interpret technical instructions in layman&rsquo;s terms and apply to practical situations.</li><li>
Exhibit high degree of initiative with demonstrated troubleshooting, problem resolution, and follow-through skills in order to manage multiple priorities in a fast-paced, detail-oriented, and consistently changing work environment with the ability to make decisions based upon results of research.</li><li>
Excellent interpersonal, verbal, and written communication skills with the ability to communicate with courtesy and diplomacy and efficiently follow written and verbal instructions.</li><li>
Ability to provide technical information and training to a diverse group of users having different levels of computer expertise including attorneys, support staff, and clients. In addition, maintain effective relationships with vendors and consultants.</li><li>
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently and make decisions within scope of the position's responsibilities.</li><li>
Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and analyze data and communicate ideas and conclusions clearly and concisely in report format, written correspondence, e-mail, or verbally.</li><li>
Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret and analyze source data and write technical instructional/informational documentation.</li><li>
Ability to operate standard office equipment, including computer, printer, telephone, photocopier, scanner, calculator, facsimile, etc.</li><li>
Ability to occasionally retrieve and distribute files, technology-related items, written documentation, or office supplies weighing up to 20 pounds.</li></ul>
The annualized salary range for this position in the Washington D.C. office is $75,000 to $90,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.
We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy, and long-term and short-term disability policies.
Katten Muchin Rosenman LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-DNI</div></div>

Technology Learning Specialist

Academy of Hope Adult Public Charter School

<div><div>Excellence in Adult Education Since 1985</div> 

Now Hiring: Adult Education &amp; Workforce Instructors, Teaching Assistants, and Tutors
Multiple Part-Time Positions | Washington, DC
The Academy of Hope Adult Public Charter School (AoH), established in 1985, provides adult education, workforce training, and college and career transition services to adult learners in Washington, DC. Our mission is to support adult learners in changing their lives and transforming their communities by providing high-quality adult education and career training that create direct pathways to economic mobility.
AoH is hiring for multiple part-time instructional and instructional-support positions across our Adult Education and Workforce Academy programs, including subject-area instructors, industry-credential instructors, teaching assistants, and tutors. Each position has its own schedule, certification, and experience requirements, detailed below.<div>
Important: This posting covers multiple open positions. A resume alone is not sufficient. Every applicant must also submit a cover letter or written attachment that clearly states: (1) the specific position(s) you are applying for, and (2) how you meet the certification and experience requirements listed for that position below. Applications that do not identify a specific position will not be considered.</div> 

<div>OPEN POSITIONS</div>
Teaching Assistant / Tutor &mdash; IT Programs
Schedule: Varies by class assignment; primarily evening and lab sessions<ul><li>
Teaching Assistants support instructors during class by taking attendance, monitoring the Zoom chat, assisting students with course tools (Canvas, CertMaster), and helping in breakout rooms or the computer lab.</li><li>
Tutors work with students individually or in small groups, often outside class hours, to reinforce course content and study skills.</li><li>
Qualifications: comfort with technology and virtual learning tools (Zoom, LMS platforms); strong communication skills; tutoring, mentoring, or IT background helpful.</li></ul>
Workforce Academy Evening Math Instructor
Schedule: Tuesday &amp; Thursday, 6:00 PM &ndash; 9:00 PM<ul><li>
Delivers applied math instruction connected to healthcare, IT, and workplace applications, preparing learners for entry into AoH's workforce training programs.</li><li>
Qualifications: Bachelor's degree required (Education, Mathematics, or related field preferred); experience teaching adult learners or GED/developmental education preferred.</li></ul>
Workforce Academy Evening Reading Instructor
Schedule: Monday &amp; Wednesday, 6:00 PM &ndash; 9:00 PM<ul><li>
Delivers reading comprehension, vocabulary, and workplace communication instruction that prepares learners for AoH's workforce training programs.</li><li>
Qualifications: Bachelor's degree required (Education, English, Reading, or related field preferred); experience teaching adult learners or GED/developmental education preferred.</li></ul>
Certified Apartment Leasing Professional (CALP) Instructor
Schedule: Monday&ndash;Thursday, 6:00 PM &ndash; 9:00 PM (evening, in-person)<ul><li>
Teaches CALP coursework covering apartment leasing, customer service, Fair Housing, and property management operations, preparing learners for industry certification.</li><li>
Qualifications: current CALP certification required; minimum 2 years of experience in apartment leasing or residential property management; teaching or training experience strongly preferred.</li></ul>
Project Management Instructor (CAPM/PMP)
Schedule: Monday&ndash;Thursday evenings preferred (hybrid: live online + in-person); additional daytime/weekend sections possible<ul><li>
Prepares adult learners for the CAPM and PMP certification exams, covering the project lifecycle, process groups, Agile concepts, scheduling, budgeting, and risk management.</li><li>
Qualifications: current CAPM or PMP certification required (PMP strongly preferred); minimum 3 years of project management experience; 1+ year of teaching, training, or coaching experience preferred.</li></ul>
Nurse Aide Training (NAT/CNA) Instructor
Schedule: Daytime (Mon&ndash;Thu, 10:00 AM&ndash;2:30 PM) or Evening (Mon&ndash;Thu, 5:00&ndash;9:00 PM), plus required clinical rotation days each term<ul><li>
Delivers classroom, skills lab, and clinical instruction preparing learners for the DC Nurse Aide certification exam and entry-level healthcare employment.</li><li>
Qualifications: graduate of an accredited School of Nursing; current DC RN or LPN license and BSN required; minimum 2 years of full-time clinical experience; minimum 1 year of teaching or staff development experience.</li></ul>
CompTIA A+ Instructor
Schedule: Daytime (Mon&ndash;Thu, 10:30 AM&ndash;2:30 PM) or Evening (Mon&ndash;Thu, 5:00&ndash;9:00 PM), hybrid<ul><li>
Teaches CompTIA A+ Core 1 and Core 2 objectives, including PC hardware, operating systems, networking fundamentals, and troubleshooting, using AoH's standardized curriculum.</li><li>
Qualifications: current CompTIA A+ certification required; minimum 3 years of IT-related experience; minimum 1&ndash;2 years of teaching experience with adult learners.</li></ul>
CompTIA Security+ Instructor
Schedule: Evening, Monday&ndash;Thursday, 5:00 PM &ndash; 9:00 PM<ul><li>
Teaches CompTIA Security+ certification objectives covering cybersecurity fundamentals, networking, and systems administration.</li><li>
Qualifications: current CompTIA Security+ certification required; Network+ certification or equivalent networking experience strongly preferred; minimum 3 years of experience in cybersecurity, networking, or systems administration.</li></ul>
CompTIA Tech+ Instructor
Schedule: Daytime (Mon&ndash;Thu, 10:30 AM&ndash;2:00 PM) or Evening (Mon&ndash;Thu, 6:00&ndash;9:00 PM)<ul><li>
Teaches foundational IT concepts aligned to CompTIA Tech+ (or ITF+) certification objectives.</li><li>
Qualifications: current CompTIA Tech+ certification preferred (ITF+ accepted); CompTIA A+ strongly preferred; minimum 3 years of IT-related experience; minimum 1&ndash;2 years of teaching experience with adult learners.</li></ul>
Phlebotomy Technician Instructor
Schedule: Daytime (Mon&ndash;Thu, 10:00 AM&ndash;2:00 PM) or Evening (Mon&ndash;Thu, 5:00&ndash;9:00 PM); on-site at Northeast or Southeast DC locations<ul><li>
Delivers classroom and hands-on lab instruction preparing learners for the NHA Certified Phlebotomy Technician (CPT) exam and entry-level healthcare employment.</li><li>
Qualifications: current Phlebotomy Technician certification required; minimum 3 years of experience as a Phlebotomy Technician; minimum 2 years of teaching, training, or mentoring experience in healthcare or adult education.</li></ul>
Medical Billing and Coding Instructor
Schedule: Monday&ndash;Thursday, 5:00 PM &ndash; 9:00 PM, Ward 5 campus; Fall&ndash;Spring term (approximately August&ndash;June)<ul><li>
Teaches medical terminology, ICD-10/CPT/HCPCS coding, insurance billing, and HIPAA compliance, preparing learners for CPC, CBCS, and/or CMAA certification.</li><li>
Qualifications: current Medical Billing and Coding certification required (CPC, CBCS, CMAA, or related); minimum 3 years of experience in medical billing and coding; minimum 2 years of teaching or training experience in healthcare or adult education preferred.</li></ul><div>
QUALIFICATIONS ALL CANDIDATES SHOULD BRING</div><ul><li>
Comfort using instructional technology and virtual learning tools (Zoom, LMS platforms such as Canvas).</li><li>
Strong communication, classroom management, and relationship-building skills.</li><li>
Ability to engage and support adult learners from diverse educational, professional, and cultural backgrounds.</li><li>
Commitment to student success, professionalism, and workforce readiness.</li><li>
Ability to pass a background check, as required by applicable law and program.</li></ul><div>
HOW TO APPLY</div>
To apply, please visit our website at http://bit.ly/aohdcjobs and select the position(s) you are interested in.
Required application materials:<ul><li>
A current resume.</li><li>
A cover letter or written attachment that clearly states the specific position(s) you are applying for and how you meet the certification and experience requirements listed for that position above (e.g., current certifications held, years of relevant field experience, teaching/training experience).</li></ul>
Applicants interested in more than one position must apply to each position of interest and address the qualifications for each. Additional items (work samples, proof of certification, etc.) may be requested; you will be notified if any follow-up items are necessary.
<div>EQUAL EMPLOYMENT OPPORTUNITY</div>
AoH is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status</div>

Workforce Development Instructors

Johnson Controls

<div>We are seeking an HVAC Controls Technician (Building Automation Technician) to join our Federal Systems team based at the Washington Navy Yard. Our dedicated team here is responsible for maintaining and servicing the HVAC mechanical and related control systems for multiple buildings across the site. 


At Johnson Controls, we support our nation&rsquo;s most critical facilities, the people who occupy them, and the missions they enable. Johnson Controls Federal Systems (JCFS) is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure.
 
 
Pay range: $43.00 - $58.00 per hour. Negotiable based on experience. (Non-Union) 
Company Vehicle: Yes 
Shift: Day shift, primarily 6:30am-3:00pm, Monday-Friday 
Benefits: Eligible for benefits on first day of employment 
Vacation: 3 weeks of paid vacation per calendar year 


As a Controls Technician, you will: 
<ul>
<li>Perform preventive maintenance, repair, installation, commissioning, point-to-point checkouts, troubleshooting and/or replacement of HVAC controls systems (BAS systems) and related mechanical equipment; most work will involve Johnson Controls Metasys and Distech controls</li>
<li>Diagnose and repair a variety of electronic and digital control system malfunctions</li>
<li>Test and perform modifications to systems software when needed</li>
<li>Assist with sketching and documenting field changes and discrepancies for engineering corrections and drawings</li>
<li>Provide training and associated manuals and documentation to customers on electronic control systems operations</li>
<li>Help mechanical staff troubleshoot issues and may help with minor mechanical maintenance</li>
<li>Ensure work performed complies with company, federal regulations, industry standards and guidelines, and customer requirements</li>
<li>Compile project documentation, such as certificate of completion, customer training forms, training certificates and punch lists</li>
<li>Conduct self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines; completes certifications as required</li>
<li>Read and properly interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics and operational product manuals</li>
<li>Adhere to Johnson Controls and customer safety standards, provide safety awareness leadership and instruction to technicians and subcontractors on Johnson Controls work sites</li></ul> 


Required Qualifications: 
<ul>
<li>5+ years of experience working with HVAC Controls (Direct Digital Controls), VAV's, VRF's, or other related systems and equipment</li>
<li>Knowledge of a variety of electronic or digital controls systems, HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques</li>
<li>The ability to obtain and maintain required government security clearances and/or badges as required to perform site duties. (This involves a background/character, criminal history, employment, and credit check.)</li></ul> 


Preferred Experience: 
<ul>
<li>Technical knowledge and experience working with Johnson Controls Metasys, Tridium Niagara, or Distech Direct Digital Control (DDC) system</li>
<li>Programming and/or troubleshooting various brands of HVAC controls products is highly desired (Johnson Controls, Honeywell, Siemens, Delta, Distech, Carrier, ALC, Andover)</li>
<li>Experience with BAS communication protocols including at least one of the following: BACnet MSTP, BACnet IP, N2, P1, Modbus, and/or LON</li>
<li>Experience using SMP, SCT, and/or CCT</li></ul> 


Preferred Education: 
<ul>
<li>Technical Schooling, Bachelor&rsquo;s Degree, or Associate&rsquo;s Degree in Engineering, Electronics, Mechanical systems, Computer technology, HVAC, or a related field, or relevant experience.</li></ul> 


Who We Are

At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect. 


To learn more about who we are and what we do, please check out our Take a Journey video. 

Recently, Johnson Controls has been recognized by several organizations for leadership in Environment, Sustainability and Governance, as well as innovations in smart building platforms: 
<ul>
<li>Named to FORTUNE&rsquo;s &ldquo;Most Admired Companies&rdquo; List</li>
<li>Corporate Knights Global 100 Most Sustainable Corporations in the World</li>
<li>Named to Forbes Net Zero Leaders list</li>
<li>CDP 2023 Climate Change 'A List'</li>
<li>Ranked 67 on the Drucker Institute&rsquo;s list of best-managed companies in America</li>
<li>Forbes Best Employers for Diversity</li>
<li>Newsweek America&rsquo;s Greatest Workplaces for Diversity</li>
<li>Ethisphere 2024 World's Most Ethical Companies list for the 17th time</li>
<li>Newsweek America&rsquo;s Greatest Workplaces for Women in 2024</li>
<li>Named to Newsweek America&rsquo;s Greatest Workplaces for Veterans 2024 / 2025 listing</li>
<li>Named to Forbes America&rsquo;s Best Employers for Veterans 2024</li>
<li>Named one of the top military friendly employers by military.com.</li> 
</ul>
Johnson Controls is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers 


Division: JCFS (Johnson Controls Federal Systems) 


#LI-JW2 

#LI-Onsite</div>

HVAC Controls Technician, Washington Navy Yard (Job Number: 1645)

Hitachi Energy

<div>Function
Enterprise Applications
<h1 class="jobSectionHeader">Our Company
</h1>We&rsquo;re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world&rsquo;s potential. We&rsquo;re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what&rsquo;s now to what&rsquo;s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don&rsquo;t expect you to &lsquo;fit&rsquo; every requirement &ndash; your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
<h1 class="jobSectionHeader">Job description
</h1><div><h2 class="jobSectionHeader">Location: Redmond, WA (Onsite)
</h2><h2 class="jobSectionHeader">Meet Our Team
</h2>Join our End User Computing (EUC) team, where we are passionate about delivering secure, seamless, and modern workplace technology experiences. We manage and optimize the devices, applications, and platforms that empower employees to work efficiently from anywhere. As an EUC Engineer, you'll collaborate with infrastructure, security, service management, and business teams to drive innovation, improve user experiences, and maintain a reliable endpoint environment across Windows, macOS, and mobile platforms.
<h2 class="jobSectionHeader">What You'll Be Doing:
</h2>As an EUC Engineer, you will play a key role in engineering, managing, securing, and optimizing the end user technology environment.
Endpoint Engineering &amp; Standard Operating Environment (SOE)
<ul><li>Create, maintain, and enhance Windows Standard Operating Environment (SOE) images aligned with organizational standards.
</li><li>Design and deliver new SOE image projects and deployment solutions.
</li><li>Manage software image lifecycle activities, including updates, testing, and validation.
</li><li>Perform image quality assurance, software compatibility reviews, and malware protection checks.
</li><li>Execute installation, integration, and functional testing activities.
</li><li>Maintain accurate technical documentation and update ITSM records for all image-related changes.
</li></ul>Microsoft Intune &amp; Endpoint Platform Administration
<ul><li>Design, implement, and maintain enterprise endpoint management solutions using Microsoft Intune.
</li><li>Recommend EUC platform architecture, standards, and best practices.
</li><li>Evaluate emerging endpoint technologies and tools to improve platform capabilities.
</li><li>Test and validate new standards and solutions for compatibility with existing infrastructure.
</li><li>Document platform configurations, exceptions, and operational procedures.
</li></ul>Software Packaging &amp; Deployment
<ul><li>Develop and maintain software packaging and deployment standards.
</li><li>Create deployment-ready application packages (MSI, IntuneWin, and other formats).
</li><li>Conduct packaging validation and pre-deployment testing.
</li><li>Schedule, deploy, and monitor application rollouts across the organization.
</li><li>Troubleshoot deployment issues and ensure software licensing compliance.
</li><li>Provide reporting on software deployment success rates and operational metrics.
</li></ul>Mobile Device Management (MDM)
<ul><li>Administer and support Microsoft Intune MDM capabilities.
</li><li>Develop and maintain mobile device enrollment processes.
</li><li>Configure device policies, compliance controls, and security baselines.
</li><li>Deploy and manage mobile applications across enterprise-managed devices.
</li><li>Monitor compliance posture and generate operational reports.
</li><li>Provide technical support for device enrollment and configuration activities.
</li></ul>Active Directory &amp; Group Policy Administration
<ul><li>Maintain Active Directory services, security controls, and operational health.
</li><li>Create, modify, and optimize Group Policy Objects (GPOs).
</li><li>Conduct periodic health checks and security reviews.
</li><li>Monitor directory services performance and compliance requirements.
</li><li>Produce documentation and reporting related to Active Directory operations.
</li></ul>Apple Device Management (JAMF)
<ul><li>Administer and maintain JAMF Pro for macOS and iOS environments.
</li><li>Create and deploy configuration profiles, policies, and software packages.
</li><li>Manage Apple device enrollment, compliance, inventory, and lifecycle activities.
</li><li>Integrate JAMF with identity management and security platforms.
</li><li>Troubleshoot macOS and iOS device management challenges.
</li><li>Maintain JAMF-related documentation and operational processes.
</li></ul>Continuous Improvement &amp; Governance
<ul><li>Document technical processes and support operational excellence.
</li><li>Contribute to endpoint security initiatives and compliance requirements.
</li><li>Track activities and changes through ITSM processes.
</li><li>Identify opportunities for automation and operational improvement using scripting and endpoint management tools.
</li></ul><h2 class="jobSectionHeader">What You'll Bring to the Team:
</h2><h3 class="jobSectionHeader">Required Qualifications
</h3><ul><li>Experience managing enterprise endpoint environments using Microsoft Intune and SCCM/MECM .
</li><li>Strong background in Windows OS engineering , deployment, and lifecycle management.
</li><li>Hands-on experience creating, maintaining, and deploying SOE desktop images .
</li><li>Experience with software packaging, application deployment, and endpoint security management .
</li><li>Strong knowledge of Active Directory , Group Policy (GPO) administration, and identity services.
</li><li>Experience managing mobile devices , security policies, and compliance controls.
</li><li>Working knowledge of JAMF Pro and Apple device management technologies.
</li><li>Proficiency with PowerShell scripting and automation techniques.
</li><li>Excellent troubleshooting, problem-solving, analytical, and documentation skills.
</li></ul>Preferred Attributes
<ul><li>Strong understanding of endpoint security best practices and compliance frameworks.
</li><li>Experience working within ITIL-based service management environments.
</li><li>Ability to manage multiple priorities in a fast-paced enterprise environment.
</li><li>Strong collaboration and communication skills with both technical and non-technical stakeholders.
</li><li>Passion for continuous improvement and delivering an exceptional end-user experience.
</li></ul>#LI-RS2
</div><h1 class="jobSectionHeader">About us
</h1>We&rsquo;re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
<h1 class="jobSectionHeader">Fostering innovation through diverse perspectives
</h1>Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
<h1 class="jobSectionHeader">How we look after you
</h1>We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We&rsquo;re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We&rsquo;re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you&rsquo;ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We&rsquo;re proud to say we&rsquo;re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.</div>

EUC Engineer

Guidehouse Managed Services

<div>Job Family:
Patient Account Representative 
Travel Required:
None 
Clearance Required:
None<div>
What You Will Do:</div><div><div><div><div><div><div><div><div><div> 
The Insurance Patient Account Representative is an extension of a client&rsquo;s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.
Essential Job Functions<ul><li>
Facilitates the billing and collection processes of outstanding accounts receivable</li><li>
Communicates with internal and external contacts to explain primary, secondary and tertiary billing, collection and resolution of claims including Medicare and other government and nongovernment accounts</li><li>
Monitors daily queues for customer services/quality and productivity to maintain acceptable level as established by the departments; alerts management of high call volume patterns</li><li>
Handles incoming and outgoing billing correspondence and phone inquiries relating to patient, third party administrators, attorneys, vendors and other insurance payers</li><li>
Documents conversations and/or actions taken to support all claims inquiries, review and/or reconsiderations; streamlines the follow-up process of team members assisting on the file</li><li>
Analyzes claims to determine compliant and accurate coding, charging; reviews file to confirm demographic and billing information is updated</li><li>
Works to resolve any claim or billing concerns and takes appropriate action to escalate issues to management when appropriate</li><li>
Performs follow-up processes on accounts to work towards a zero balance</li><li>
Files a timely reconsideration or review of claim with supporting documentation such as a corrected claim, medical records and letter of explanation as necessary; communicates with departments to gather information needed to resolve the claim</li><li>
Performs balance transfers</li><li>
UB-04 &amp; CMS 1500</li><li>
Complete all business-related requests and correspondence from patients and insurance companies.</li><li>
Responsible for working on average 35 Accounts Per Day</li><li>
Complete all assigned projects in a timely manner.</li><li>
Assist client and patients in all requested tasks.</li><li>
Communicate to Guidehouse management areas of concern or areas of improvement.</li><li>
Research and respond to all patient inquiries received by telephone and mail.</li><li>
Update patient demographic information and initiate account adjustments.</li><li>
Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.</li></ul> 
What You Will Need:<ul><li>
High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED.</li><li>
0-2+ year's experience in office, business, operations, customer service or healthcare field.</li></ul>
What Would Be Nice To Have:<ul><li>
Previous experience working in insurance portals</li><li>
PC skills in a Windows environment.</li><li>
Knowledge and utilization of desktop applications to include Word and Excel is essential.</li><li>
Ability to initiate and follow through on projects and work independently with minimal supervision</li></ul>
#IndeedSponsored
#LI-DNI</div></div></div></div></div></div></div></div></div>
The annual salary range for this position is $34,000.00-$56,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. 
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:<ul><li>
Medical, Rx, Dental &amp; Vision Insurance</li><li>
Personal and Family Sick Time &amp; Company Paid Holidays</li><li>
Position may be eligible for a discretionary variable incentive bonus</li><li>
Parental Leave</li><li>
401(k) Retirement Plan</li><li>
Basic Life &amp; Supplemental Life</li><li>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities</li><li>
Skills Development &amp; Certifications</li><li>
Employee Referral Program</li><li>
Corporate Sponsored Events &amp; Community Outreach</li><li>
Emergency Back-Up Childcare Program</li></ul>
About Guidehouse
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</div>

Patient Account Representative - Medicare, Medicaid, Commercial Claims

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