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Crowe llp

<p><strong>WFH Live Chat Agent</strong><br /><br /><strong>Job Overview</strong><br /><br /><strong>Crowe LLP</strong>, one of the 10 largest accounting firms in the United States, is seeking a professional and dedicated <strong>WFH Live Chat Agent</strong> to join our global team. This is a <strong>full-time</strong>, remote position, offering you the flexibility to work from home. As a leading global accounting organisation, we are committed to providing our staff with extensive training, mentoring, and clear pathways for career progression. In this role, you will be the first point of contact for our clients, providing exceptional support and resolving enquiries in a professional and efficient manner. The successful candidate will be an excellent communicator, highly organised, and passionate about delivering an outstanding customer experience.<br /><br /><strong>Key Details:</strong><br />* <strong>Job Title:</strong> WFH Live Chat Agent<br />* <strong>Company:</strong> Crowe LLP<br />* <strong>Employment Type:</strong> Full-Time<br />* <strong>Location:</strong> Remote<br />* <strong>Salary:</strong> <strong>$20 - $30 USD per hour</strong><br /><br /><strong>Responsibilities</strong><br /><br />* Engage with customers via live chat to answer questions, resolve issues, and provide information about our services.<br />* Maintain a high level of professionalism and customer service in all interactions.<br />* Manage multiple chat conversations simultaneously while ensuring a high standard of quality.<br />* Accurately document customer interactions and transactions, recording details of enquiries, complaints, and comments, as well as actions taken.<br />* Identify and escalate priority issues to the appropriate team members or departments.<br />* Collaborate with other team members to improve customer service processes and a a positive team environment.<br />* Stay updated on company products, services, and policies to provide accurate information to clients.<br /><br /><strong>Qualifications</strong><br /><br />* Proven experience in a customer service or support role, preferably with live chat experience.<br />* Exceptional written communication skills, with a strong command of English spelling, grammar, and punctuation.<br />* Fast and accurate typing skills are essential.<br />* The ability to work independently and manage your own time effectively in a remote setting.<br />* A patient and empathetic approach to customer support.<br />* Strong problem-solving skills and the ability to think on your feet.<br />* A reliable internet connection and a suitable, quiet home office environment.<br />* Familiarity with CRM systems is advantageous but not essential.<br /><br /><strong>Benefits</strong><br /><br />* A competitive hourly wage.<br />* The opportunity to work fully remotely as part of a leading global firm.<br />* Access to extensive training and continuous professional development programmes.<br />* Dedicated mentoring to support your career growth and success.<br />* A culture that promotes merit-based promotions and provides clear career progression.<br />* Opportunities to explore different roles and move between business units within the organisation.</p>

WFH Live Chat Agent

Serco

<div></div><div><div><div><div><p>Available in 2 locations
</p><p></p><div><h2 class="jobSectionHeader"><b>Technical Project Administrator - (100% Remote)</b></h2>
</div><div><div>Available in 2 locations</div>
 <div><div><div>United States, 20005
 </div><div>Herndon, Virginia, US, 20170
</div></div></div></div></div></div><div><div>United States, 20005
</div></div><div><div>Category: Information Technology
</div></div><div><div>Job ID: 34170
</div></div><div><div>widget: Full-Time
</div></div><div></div><div><div>None
</div></div><div><div>Yes - May Consider Full Time Teleworking for this position
</div></div><div><div>$54460.22-$80000</div></div></div></div>
<br><div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><br>
<br>
<div>Serco is searching for an outstanding <b>Technical Project Admin</b> to join our corporate IT team in support of our North America operations - <b>(100% Remote)</b>. Our Technical Project Administrator provides support for the deployment, monitoring, maintenance, upgrade, and support of all intelligent enterprise applications including Power BI, ServiceNow, SharePoint, and more. If you are looking to join a team of IT professionals, then Serco has a great opportunity for you!</div><div><br>
</div><div><b>In this role you will:</b></div>
<ul><li>Support Serco's business units though process development and enhancement for our IT enterprise applications.</li>
<li>Prepare and maintain project documentation including project schedules, status reports, presentations, resource plans, meeting schedules, and notes.</li>
<li>Coordinate cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget.</li>
<li>Utilize process definition and improvement methodologies with a technical foundation to collaborate across cross-functional groups.</li>
<li>Work with leadership to establish operational priorities, find creative ways to improve upon existing project management, and provide solutions that deliver a positive impact to the business.</li>
<li>Utilize Knowledge Management best practices to ensure that documentation is search-able, relate-able, and easily updated.</li>
<li>Manage the delivery of high-quality service &amp; support for Production Operations.</li>
<li>Developing and implementing processes for collecting data from clients on their satisfaction with intelligent enterprise applications.</li>
<li>Working with staff members to develop new policies or procedures to improve corporate functional processes.</li>
<li>Analyze data and metrics to identify process improvement opportunity as well as success of process improvement success.</li></ul><br>
<p></p><div><b>To be successful in this role you will have:</b></div>
<ul><li>U.S. Citizenship required</li>
<li>Bachelor Degree in Business, Technology or a related field</li>
<li>Minimum 1 year of relevant work/project/intern experience in Technical Project Management</li>
<li>Understanding and experience with agile and waterfall project management methodologies</li>
<li>Excellent interpersonal and communication (written and verbal) skills with the ability to interact with all levels of management</li>
<li><div>Demonstrates exceptional organizational skills, with the ability to manage multiple priorities, maintain detailed records, and ensure accuracy across projects and deliverables.</div>
 </li></ul><div><b>Additional desired experience and skills:</b></div>
<ul><li>Experience with Jira or ServiceNow</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Company Overview</b></h3><br>
<br>
<p>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
<br>
<br>
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
<br>
<br>
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
<br>
<br>
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
<br>
<br>
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
<br>
<h3 class="jobSectionHeader"><b>Pay Transparency</b></h3><br>
<br>
<p>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
<br>
<br>
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
<br>
<br>
</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li><br>
</ul><br>
<br>
<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
<br>
<br>
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

Technical Project Administrator - (100% Remote)

<div></div><div><div><div><div>United States, 20005
</div></div><div><div>Category: Information Technology
</div></div><div><div>Job ID: 34269
</div></div><div><div>widget: Full-Time
</div></div><div></div><div><div>None
</div></div><div><div>Yes - May Consider Full Time Teleworking for this position
</div></div><div><div>$85000-$125000</div></div></div></div>
<br><div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><br>
<br>
<p>Looking for a Technical Business System Analyst role within SAFE Agle framework opportunity at a place you can make an impact every day? Discover this great opportunity working remotely. Bring your expertise and collaborative skills to make an impact towards Healthcare eligibility support on a IT Operations, Network and Security team.</p>
<p>Serco supports the US Department of Health and Human Services CMS contract providing eligibility support for the Center for Medicare and Medicaid services. Our team develops, maintains and manages the infrastructure that is the backbone of this key piece of the CMS contract</p>
<p>You will be part of a team of network and security engineers that works closely with the customer and other Serco teams to deliver outstanding performance within the program. The team has been recognized by CMS and the industry for their outstanding contributions to the contract and program.</p>
<div><b>In this role, you will:</b></div>
<ul><li>Manage and prioritize the CNS/SecOps backlog in the SAFe Agile framework</li>
<li>Convert risks, incidents, audits, and initiatives into actionable work</li>
<li>Balance competing priorities in areas of security, stability, tech debt, cloud modernization, automation, and compliance</li>
<li>Align work projects and backlog with operational and cybersecurity goals</li>
<li>Partner with engineering on infrastructure and tooling improvements</li>
<li>Develop understanding i cloud architecture and Terraform to support prioritization and facilitate technical discussions</li>
<li>Drive initiatives to improve resiliency, visibility, incident response, MTTR, monitoring, and automation</li>
<li>Participate in major incident reviews and drive systemic fixes</li>
<li>Promote infrastructure‑as‑code and consistent deployment standards</li>
<li>Lead Agile ceremonies, PI planning, Jira ticket updates, and Sprint reviews</li>
<li>Coach teams on SAFe Agile principles, DevOps practices, flow efficiency, and operational accountability</li>
<li>Foster collaboration, psychological safety, operational ownership, and continuous improvement</li>
<li>Remove delivery and operational impediments</li>
<li>Use metrics and telemetry for data‑driven decisions</li>
<li>Support DevOps maturity and CI/CD adoption</li>
</ul><p><b>To be successful in this role, you will have:</b>
</p><ul><li>Bachelor&rsquo;s degree in Information Technology, Cybersecurity, Computer Science, or related field (or equivalent experience).</li>
<li>5+ years of experience in cloud operations, security operations, infrastructure engineering, or enterprise IT operations.</li>
<li>3+ years of experience in Agile Product Ownership, Scrum Master, Team Coach, or technical operational leadership roles.</li>
<li>Strong understanding of AWS cloud technologies, Infrastructure as Code (IaC), and operational security concepts.</li>
<li>Experience working with Terraform or Terraform Enterprise in enterprise cloud environments.</li>
<li>Experience working in SAFe Agile environments.</li>
<li>Experience with Jira, ServiceNow, and Agile operational workflows.</li>
</ul><p>Additional desired experience and skills:</p>
<ul><li>Knowledge of tools and services such as: AWS Organizations, IAM and identity federation, GuardDuty, Security Lake, CloudTrail, EventBridge, OpenSearch, VPC and Transit Gateway architectures, Zscaler zero trust, F5 Big IP, PKI infrastructure, Endpoint security tooling, Terraform Enterprise and Infrastructure as Code (IaC) pipelines</li>
</ul><p>If you are interested in supporting and working with CMS eligibility support and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!</p><br>
<br>
<h3 class="jobSectionHeader"><b>Company Overview</b></h3><br>
<br>
<p>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
<br>
<br>
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
<br>
<br>
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
<br>
<br>
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
<br>
<br>
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
<br>
<h3 class="jobSectionHeader"><b>Pay Transparency</b></h3><br>
<br>
<p>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
<br>
<br>
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
<br>
<br>
</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li><br>
</ul><br>
<br>
<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
<br>
<br>
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

Technical Business Systems Analyst II

<div></div><div><div><div><div><p>Available in 3 locations
</p><p></p><div><h2 class="jobSectionHeader"><b>Test Operations Support Analyst</b></h2>
</div><div><div>Available in 3 locations</div>
 <div><div><div>Washington, District of Columbia, US, 20005
 </div><div>Virginia, US, 20170
 </div><div>Maryland, US, 21401
</div></div></div></div></div></div><div><div>Washington, District of Columbia, US, 20005
</div></div><div><div>Category: Navy
</div></div><div><div>Job ID: 34138
</div></div><div><div>widget: Full-Time
</div></div><div><div>A current DoD security clearance or be able to obtain an interim clearance after hire. (Will consider individuals administratively downgraded from a previously held clearance.) A condition of employment is based on your ability to obtain and maintain your clearance.
</div></div><div><div>Other
</div></div><div><div>No - Teleworking not available for this position
</div></div><div><div>$97787.27-$162978.79</div></div></div></div>
<br><div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><br>
<br>
<p>We&rsquo;re seeking a dynamic and experienced Test Operations Support Analyst to join Serco&rsquo;s Amphibious Ship Section supporting Test and Evaluation (T&amp;E). This is an excellent opportunity for high performing individual to join a team of T&amp;E professionals evaluating and managing the contracts to design, construct, test, and deliver new amphibious ships. Our government support team for this specific opportunity is led by a Program Manager and Deputy Program Manger having decades of experience working within the Department of Defense and the Shipbuilding and Repair Industry.</p>
<p>This government support team falls within our high-performing Naval Acquisition and Sustainment Operation (NASO) which provides critical services to nearly all U.S. Navy surface ships and craft and is achieving truly impactful outcomes. NASO is part of Serco's Maritime Engineering, Technology and Sustainment (METS) business unit. Serco has over 10,000 people in North America, with operations across the U.S. and Canada. We are committed to forming long-term partnerships and supporting Federal, Provincial, and State government customers to achieve their mission. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the management, engineering, and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Naval Acquisition and Sustainment Operation Team. This role offers the chance to drive impactful change and achieve our clients&rsquo; mission objectives with the highest level of capability and assurance, and at the lowest possible cost.</p>
<p>Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the management, engineering, and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Naval Acquisition and Sustainment Operation Team.</p>
<p><b>In this role, you will:</b></p>
<ul><li>Track the execution of T&amp;E funding</li>
<li>Manage task planning sheets (TPS)</li>
<li>Develop out-year business plans</li>
<li>Work with T&amp;E engineers in the evaluation of new amphibious ship&rsquo;s performance</li>
<li>Work closely with Government and industry T&amp;E professionals, Naval Warfare Centers, shipbuilders, and Participating Acquisition Resource Managers (PARMs) to ensure testing requirements and activities are accurately funded</li>
</ul><p><b>To be successful in this roll, you will have:</b></p>
<ul><li>Successfully completed a Bachelor&rsquo;s degree from accredited college or university, preferably in accounting, finance or business management . Military or DoD experience can be substituted for a degree if five (5) or more years of specific work experience can be demonstrated in an analogous or higher-level position.</li>
<li>A minimum of 6 years of relevant business management experience.</li>
<li>A current DoD security clearance or be able to obtain an interim clearance after hire. A condition of employment is based on your ability to obtain and maintain your clearance.</li>
<li>The ability to operate personal computers and have good knowledge and operational abilities with Microsoft Office tools.</li>
<li>The ability to work in an office environment.</li>
<li>The ability to create briefs and documents as needed. Candidate is responsible for monthly business reports and routinely coordinates with testing authorities and warfare centers to ensure TPS are funded.</li>
<li>The ability to manage a large ACAT 1C program&rsquo;s division in Navy Enterprise Planning System (NEPS).</li>
</ul><p><b>Additional desired experience and skills:</b></p>
<ul><li>Understanding of the Program Objective Memorandum (POM) Cycles</li>
<li>Experience supporting a Navy Program Business Financial Manager (BFM).</li>
<li>Ability to operate POWER BI</li>
<li>Proficiency in the analytical review of T&amp;E data and knowledge of U.S. Navy Amphibious Warfare Programs is highly desirable.</li>
<li>DoD/Navy ACAT I Program experience is desired</li>
</ul><p>At Serco, we do important work that really matters, and we strive to bring together the right people, right technology, and right partners to create impactful solutions that address some of the world&rsquo;s most urgent and complex challenges. It&rsquo;s an exciting time to join Serco, a place where you can make a difference. If you are interested in supporting our military and working with our sailors and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!</p><p><br>
</p><br>
<h3 class="jobSectionHeader"><b>Company Overview</b></h3><br>
<br>
<p>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
<br>
<br>
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
<br>
<br>
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
<br>
<br>
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
<br>
<br>
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
<br>
<h3 class="jobSectionHeader"><b>Pay Transparency</b></h3><br>
<br>
<p>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
<br>
<br>
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
<br>
<br>
</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li><br>
</ul><br>
<br>
<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
<br>
<br>
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

Test Operations Support Analyst

<div></div><div><div><div><div><p>Available in 4 locations
</p><p></p><div><h2 class="jobSectionHeader"><b>Mid Analyst</b></h2>
</div><div><div>Available in 4 locations</div>
 <div><div><div>District of Columbia, US, 20005
 </div><div>Virginia, US, 20170
 </div><div>Maryland, US, 21401
 </div><div>United States, 20005
</div></div></div></div></div></div><div><div>District of Columbia, US, 20005
</div></div><div></div><div><div>Job ID: 34137
</div></div><div><div>widget: Full-Time
</div></div><div></div><div><div>Secret
</div></div><div><div>Yes - May Consider Full Time Teleworking for this position
</div></div><div><div>$73552.19-$119523.82</div></div></div></div>
<br><div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><br>
<br>
<p>Serco is looking for an experienced and enthusiastic mid-level program analyst capable of understanding technical details across a wide variety of disciplines to join our Maritime Engineering Operation (MEO). This candidate will assist in determining the updated requirements for standardized documents that govern shipbuilding and write critical requirements into appropriate contractual language for Ship Specifications. The MEO team leverages its corporate knowledge to conceive, design, construct, support and evaluate high-performance maritime systems for a variety of customers. You will be part of a dynamic multi-disciplinary team that works closely with the customer and other Serco teams in an integrated design environment to deliver high quality designs to schedule.</p>
<p>In this role, you will:</p>
<ul><li>Research and gather data to create an historical overview of Navy specifications and standards efforts.</li>
<li>Assist in the development of POM briefs.</li>
<li>Assist in the assessment, recruiting, and development of a world-class ship design workforce.</li>
<li>Provide support in the responses to Senior NAVSEA Officials and ASN/RDA inquiries.</li>
<li>Assist in the creations of public/Congressional affairs guidance with FAQ for Navy-Led ship design efforts.</li>
<li>Coordinate and support workforce development conferences and gather feedback for distribution.</li>
<li>Assist in the creation of public/Congressional affairs guidance.</li>
<li>Update, consolidate, and promulgate U.S. Navy shipbuilding specifications and standards.</li>
<li>Retrieve, organize, store, and provide technical evaluation of design team efforts.</li>
<li>Design and manage knowledge repositories, such as online portals or databases, where employees can access critical information, best practices, and documentation.</li>
<li>Analyze information needs and identify areas where knowledge is lacking, then develop initiatives to fill those gaps.</li>
<li>Assist in the development of Technical and Programmatic Monthly Reports.</li>
<li>Bring the Navy into the next generation of document management by using digital engineering tools such as DOORS, CAMEO and AI</li>
<li>Ensure consistent terminology is used across NAVSEA and other shipboard systems technical documentation</li>
<li>Assist in managing changes to NAVSEA and other governing shipboard and ship systems technical documentation ensuring that allowances which are made are appropriately limited and enforceable in later stages of design and construction.</li>
</ul><p>You will have the following:</p>
<ul><li>An Active or current DoD Secret security clearance</li>
<li>US Citizenship</li>
<li>Bachelor&rsquo;s degree or a related discipline.
<ul><li>A High school degree and 4 years of additional experience will be considered in lieu of bachelor&rsquo;s degree.</li>
</ul></li><li>Greater than three years of relevant experience.</li>
<li>Experience supporting engineering and technical teams.</li>
<li>Sound oral and written communications skillset. Ability to clearly articulate information and effectively engage with stakeholders at all levels.</li>
<li>Ability to work efficiently with limited or no supervision.</li>
<li>Sound skillset using the Microsoft Office Suite to include Word, Excel, and PowerPoint.</li>
</ul><p>The ability to travel 10% of the time.</p><br>
<br>
<h3 class="jobSectionHeader"><b>Company Overview</b></h3><br>
<br>
<p>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
<br>
<br>
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
<br>
<br>
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
<br>
<br>
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
<br>
<br>
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
<br>
<h3 class="jobSectionHeader"><b>Pay Transparency</b></h3><br>
<br>
<p>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
<br>
<br>
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
<br>
<br>
</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li><br>
</ul><br>
<br>
<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
<br>
<br>
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

Mid Analyst

TechFlow, Inc

<p></p><div>Utility Cleaner&ndash; Joint Base Anacostia- BollingCompetitive Wages and Employer Paid Health Insurance!<p></p><p><b>
Utility Cleaners</b> will be responsible for the cleanliness of communal spaces, restrooms, workspaces, and outside areas as assigned and performs a variety of duties that involve sweeping, mopping, scrubbing, dusting and polishing of surfaces and floors; removing trash; re-stocking supplies; and cleaning restrooms.
</p><p></p><ul><li><i>FLEXIBLE SCHEDULE!
</i></li></ul><p></p>Salary<p></p><p>
$33.06/ hr. plus employer paid health benefits and pension!</p>
Key Responsibilities<p></p><ul><li>
Mop tile and concrete floor areas and vacuum carpeted areas</li><li>
Sweep, dust, scrub, wax, buff, and strip floors as necessary</li><li>
Clean and disinfect restrooms, including but not limited to urinals, toilets, toilet seats, sinks, mirrors, fixtures, hand dryers, floors, walls, showers and locker rooms</li><li>
Clean and disinfect breakroom and kitchen tables, sinks, counters, and refrigerator</li><li>
Empty waste baskets and interior and perimeter garbage cans and place garbage in outside storage bins</li><li>
Dust furniture, equipment, blinds, and light fixtures</li><li>
Clean mirrors and interior window surfaces and surrounding areas</li><li>
Clean entrances and exits, washing finger marks from glass, doors, walls and hardware, and keeping outside area clear of pebbles, snow, cans, paper, etc.</li><li>
Clean and disinfect drinking fountains</li><li>
Report damage and acts of vandalism and report and/or perform minor maintenance repairs</li><li>
Use cleaning equipment, including electric floor buffers, commercial vacuums, wet mops, large wringers and other necessary equipment, tools, and supplies</li><li>
Refill hand soap and paper towel dispensers and re-stock toilet paper as needed</li><li>
Mix and use cleaning chemicals and products in accordance with instructions</li><li>
Ensure cleaning materials and supplies are stored in a safe and orderly manner and an adequate supply is maintained.</li><li>
Move and/or relocate furniture</li><li>
Comply with all established general and industrial safety rules and regulations as applicable to the contract, facility and job assignment</li><li>
Perform all other position-related duties as assigned or requested</li></ul><p></p>
Essential Skills<p></p><ul><li>
Knowledge of standard cleaning procedures, chemicals, products and equipment</li><li>
Knowledge of the Hazardous Materials Information System</li><li>
Ability to read and understand instructions and labels, particularly on the use and application of cleaning chemicals and products</li></ul><br>
<b>
Requirements</b><br>
<ul>
<li>High School diploma or equivalent</li>
<li><b>MUST</b> have Top Secret Clearance</li>
<li><b>MUST </b>have SCI eligibility
</li><li>1 year experience in Custodial field in the last three years</li>
<li><ul><li>including floor care-stripping, waxing, buffing</li></ul></li>
<li>Valid Driver's License compliant with REAL ID Act or are you willing and able to obtain one</li>
<li>Pass a pre-employment drug screening and background check</li>
<li>Regular, dependable attendance</li>
<li>U.S. citizenship to obtain and maintain access to military installations</li>
</ul><p></p>Preferred Qualifications<p></p><ul><li>
TS/SCI clearance</li></ul><p></p>
Physical Requirements<ul>
<li>Must be able to carry, push, pull and lift up to 40 pounds.</li>
<li>Must be able to grasp or handle objects, bend elbows and knees, and reach above shoulders</li>
</ul><p></p><ul><li>Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<b>.</b></li></ul><p></p><p>
Click here to follow EMI Services on Facebook<br>
</p><br>
<br>
<b>Benefits</b><br>
<ul>
<li>Generous benefits package consistent with Collective Bargaining Agreement</li>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Pension</li>
<li>Paid Time Off (Vacation, Sick &amp; Federal Holidays)</li>
<li>Short Term and Long Term Disability</li>
<li>Term Life Insurance
</li><li>Flexible Schedule</li>
</ul><p></p>What We Do<p>
EMI is an industry-leading provider of DOD base operation support services, facilities maintenance, and logistics. Our goal is to contribute to the repair and maintenance of buildings and equipment. EMI consistently delivers cost-saving through best value innovations and quality service that exceeds our clients&rsquo; expectations.</p>
What Sets Us Apart<p><b>
The Right Partner</b>: EMI has grown by gaining our customers&rsquo; trust and our employees&rsquo; loyalty. We&rsquo;ve successfully performed over 60 service contracts and we understand the unique challenges facing today&rsquo;s military. We offer exceptional responsiveness and a strong commitment to customer satisfaction. We demonstrate this commitment by consistently earning some of the highest customer satisfaction ratings in the industry.</p><p><b>
The Right Team</b>: The EMI team includes over 250 high-achieving professionals, administrative and trades personnel deployed in various locations throughout the United States. At times, we augment our in-house capabilities with proven and capable business partners.</p><p><b>
The Right Approach</b>: EMI brings vast expertise and proven solutions to augment our clients&rsquo; operations. We provide a platform that delivers seamless mission support and exceptional customer service in a very cost-effective and repeatable solution.</p><p>
#emiservices</p></div>

Utility Cleaner

Nuclear

<p></p><div><p><b>The Nuclear Company</b> is the fastest growing AI tech-startup in the nuclear and energy space, pioneering a fleet-scale approach to building the next generation of nuclear reactors. Through our design-once, build-many model, we're accelerating the deployment of safe, reliable, and affordable nuclear energy.</p>
<p><b>
We operate with an AI-first mindset.</b> Every employee is expected to leverage AI, technology, and the Nuclear Operating System (NOS) as integral components of their role to improve the quality, speed, and impact of their work. We expect every team member to continuously identify opportunities to automate workflows, enhance decision-making, improve processes, and contribute to the ongoing evolution of NOS as a strategic operating capability that enables The Nuclear Company to scale with excellence.</p>
<p><b>
We hire people who are driven by purpose, thrive in ambiguity, and are energized by building what has never been built before.</b> Our team combines intellectual curiosity with high agency, embraces candid feedback and continuous learning, and holds themselves and others to exceptional standards. Our values&mdash;<b>Trust, Responsibility, Unity, Scrappiness, and Tenacity</b>&mdash;guide how we hire, collaborate, and make decisions every day. They are not words on a wall; they are the standard by which we operate. Trust is the foundation of our safety culture, fostering intellectual honesty, accountability, and open communication, while our values challenge every team member to execute with urgency, humility, resilience, and an unwavering commitment to our mission.</p>
<p><b>
About the role</b></p>
<p>
The Nuclear Company is hiring a Backend Engineer to build the server-side systems behind NOS modules and applications. You will report to the Director of Product Engineering and work in the Product Engineering squad. NOS is the software platform behind one of the largest nuclear buildouts in the United States, and this role builds the APIs, services, and data access the products run on.</p>
<p>
This is a hands-on engineering role. You will design and build backend services and APIs for NOS applications, model and access data, and make sure the server side is reliable, secure, and fast. You work with the Staff Software Engineer and product engineers on the applications and with the platform squad on shared services.</p>
<p>
You will write production code, review pull requests, debug production issues, and build backends that hold up in a regulated, safety-critical setting.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Build backend services and APIs. Design, build, and maintain the server-side systems behind NOS modules and applications.</li>
</ul><ul><li>Model and access data. Design schemas, queries, and data access patterns that are correct and performant.</li>
</ul><ul><li>Keep the backend reliable and secure. Build for uptime, handle errors well, and follow security and access-control requirements.</li>
</ul><ul><li>Integrate with the platform. Use shared platform services, data, and integrations rather than rebuilding them.</li>
</ul><ul><li>Support the full lifecycle. Write tests, wire services into CI/CD, and support what you ship in production.</li>
<li>Partner with product and platform engineers. Work across the squads so backends fit the applications and the platform.</li>
</ul>
<p><b>Required Experience</b></p>
<ul>
<li>5+ years building production backend systems and APIs.</li>
</ul><ul><li>Bachelor's or Master's in Computer Science, Software Engineering, or a related technical field, or equivalent production experience.</li>
</ul><ul><li>Strong skills in at least one backend language (Python, Go, Java, TypeScript, or similar).</li>
</ul><ul><li>Experience designing APIs and working with relational and/or non-relational databases.</li>
</ul><ul><li>Experience with at least one major cloud (AWS preferred) and modern CI/CD.</li>
</ul><ul><li>A solid grounding in testing, security, and reliability practices.</li>
</ul><ul><li>Good written and verbal communication.</li>
</ul>
<p><b>Preferred Experience</b></p>
<ul>
<li>Experience in a regulated or safety-critical industry (nuclear, aerospace, defense, energy, medical).</li>
</ul><ul><li>Experience with event-driven systems, streaming, or real-time data.</li>
</ul><ul><li>Experience with OT/IT integration or industrial data.</li>
</ul><ul><li>Experience building backends for mobile or in-field applications.</li>
</ul>
<p><b>Benefits</b></p>
<ul>
<li>Competitive compensation packages</li>
<li>401k with company match</li>
<li>Medical, dental, vision plans</li>
<li>Generous vacation policy, plus holidays</li>
</ul>
<p><b>Estimated Starting Salary Range</b><br>
The estimated starting salary range for this role is $121,000 - $165,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.</p>
<p><b>
EEO Statement</b><br>
The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination.</p>
<div><b>
Export Control</b><br>
Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants.</div>
<div></div>
<div><b>Recruiting Fraud Alert</b><br>
Your safety is our priority. We want to ensure your job search stays secure. Please note that the team at The Nuclear Company only communicates through official <b>@thenuclearcompany.com</b> email addresses. We will never ask for payments or sensitive financial information at any stage of our recruitment process. For your peace of mind, please verify all openings and submit your applications directly through <b>our official careers page</b>.</div></div>

Backend Engineer

Explore 8+ Desktop support technician in Washington this August. Find roles across top companies and apply now to boost your career.