digital marketing contractor - paid media

communications specialist

analyst, digital strategy

customer service specialist Jobs in Miami

customer service specialist

digital marketing contractor - paid media Jobs in Miami

digital marketing manager

digital marketing specialist

Get Refreshed

<p><b>Job Summary</b><br/>We are seeking a dynamic and creative Social Media Marketing Specialist to elevate our brand presence across digital platforms. In this role, you will develop and execute innovative social media strategies that engage audiences, boost brand awareness, and drive business growth. You will harness your expertise in content creation, graphic design, and digital marketing tools to craft compelling campaigns that resonate with diverse audiences. This paid position offers an exciting opportunity to shape our online voice and connect with communities worldwide through vibrant storytelling and strategic outreach.</p><p><b>Responsibilities</b></p><ul><li>Develop and implement comprehensive social media marketing strategies aligned with brand goals and target audiences.</li><li>Create engaging, high-quality content including graphics, videos, photography, and written posts tailored for various platforms such as Facebook, Instagram, Twitter, LinkedIn, and TikTok.</li><li>Manage daily social media activities using tools like Hootsuite or Buffer to schedule posts, monitor engagement, and analyze performance metrics.</li><li>Conduct social listening to gather insights on audience sentiment, industry trends, and competitor activities to inform content strategies.</li><li>Optimize content for SEO by incorporating relevant keywords and hashtags to increase visibility and reach.</li><li>Collaborate with cross-functional teams including public relations, graphic design, and e-commerce to ensure consistent branding across all channels.</li><li>Utilize analytics tools like Google Analytics and web analytics platforms to measure campaign effectiveness and refine strategies for better engagement.</li><li>Manage relationships with influencers, partners, and community members to foster positive brand associations and expand reach.</li><li>Oversee paid advertising campaigns on Facebook Advertising or other social media platforms to maximize ROI.</li><li>Proofread all content meticulously to ensure clarity, accuracy, and brand consistency before publication.</li></ul><p><b>Skills</b></p><ul><li>Proven experience in social media marketing with a strong portfolio of successful campaigns.</li><li>Proficiency in graphic design software such as Adobe Photoshop, Adobe Illustrator, and Adobe Creative Suite for creating visual content.</li><li>Strong understanding of SEO principles, keyword research, and web analytics tools like Google Analytics.</li><li>Skilled in video editing and photography techniques to produce engaging multimedia content.</li><li>Familiarity with social listening tools and social media management applications like Hootsuite or Buffer.</li><li>Knowledge of public relations strategies to enhance brand reputation through media outreach and community engagement.</li><li>Ability to analyze data insights from platforms like Google Analytics to inform ongoing marketing efforts.</li><li>Excellent proofreading skills ensuring all content is polished and professional.</li><li>Experience managing branding initiatives across digital channels within e-commerce or digital marketing environments.</li><li>Strong relationship management skills with the ability to collaborate effectively across teams and external partners. Join us as a Social Media Marketing Specialist if you&rsquo;re passionate about storytelling through digital channels! Bring your creativity, strategic thinking, and enthusiasm for connecting brands with audiences worldwide &mdash; all while working in a vibrant environment that values innovation and growth!</li></ul><p>Pay: $21.50 - $23.50 per hour</p><p>Work Location: In person</p>

social media marketing

Therapy Is Love, LLC

<p><b>Overview</b><br/>Are you passionate about creating compelling content and driving innovative marketing strategies? We&rsquo;re seeking an energetic and detail-oriented Content Creator &amp; Marketing Manager to elevate our brand presence across digital platforms. This dynamic role combines creative content development with strategic marketing initiatives, empowering you to shape engaging narratives, boost audience engagement, and implement impactful campaigns. Join us to craft inspiring stories, harness the power of social media, and lead our brand to new heights through innovative digital marketing techniques.</p><p><b>Duties</b></p><p><b>Content Creation &amp; Management</b></p><ul><li>Create engaging photo, video, and written content for social media platforms (Instagram, Facebook, TikTok, etc.)</li><li>Plan, film, and edit high-quality content (reels, stories, promotional videos, etc.)</li><li>Maintain a consistent and appealing brand aesthetic</li><li>Capture day-to-day moments, events, and highlights within the school</li><li>Develop, produce, and manage high-quality content across multiple channels including social media, websites, blogs, and email campaigns.</li><li>Design eye-catching graphics and visual assets using Adobe Photoshop, Adobe Illustrator, and Adobe Creative Suite to support branding efforts.</li><li>Execute social media marketing strategies utilizing platforms like Facebook, Instagram, Twitter, and LinkedIn; manage scheduling with Buffer or Hootsuite for optimal engagement.</li><li>Conduct keyword research and SEO optimization to enhance content visibility and improve search engine rankings.</li><li>Monitor social listening tools to analyze audience sentiment, track trends, and gather insights for targeted marketing efforts.</li><li>Manage public relations initiatives by fostering relationships with media outlets, influencers, and community partners to amplify brand awareness.</li><li>Oversee digital advertising campaigns including Facebook Advertising; analyze web analytics with Google Analytics and Web analytics tools to measure campaign effectiveness.</li><li>Coordinate photography and video editing projects to produce engaging multimedia content that aligns with branding goals.</li><li>Maintain consistent branding across all channels while ensuring proofread quality control for all published materials.</li><li>Track campaign performance metrics using web analytics tools; prepare reports to inform future marketing strategies.</li><li>Respond to messages, comments, and inquiries in a timely and professional manner</li><li>Engage with followers and build a strong online community</li><li>Highlight testimonials, parent experiences, and student success stories</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in content creation combined with a strong understanding of social media management and digital marketing principles.</li><li>Proficiency in graphic design software such as Adobe Photoshop, Adobe Illustrator, and Adobe Creative Suite.</li><li>Hands-on experience with social listening tools like Hootsuite or Buffer; familiarity with Facebook Advertising is a plus.</li><li>Solid knowledge of SEO best practices, keyword research techniques, and web analytics platforms including Google Analytics.</li><li>Ability to produce high-quality visual content through photography or video editing; experience with video editing software is preferred.</li><li>Excellent proofreading skills with keen attention to detail; strong written communication skills are essential.</li><li>Demonstrated ability to develop creative campaigns that align with brand identity while engaging target audiences effectively.</li><li>Strong relationship management skills for collaborating with media outlets, influencers, and internal teams.</li><li>Knowledge of e-commerce platforms and digital marketing strategies that drive online sales is advantageous. Join us as a vital part of our team where your creativity fuels our growth! We offer a paid position dedicated to empowering your talents while making a meaningful impact on our brand&rsquo;s journey forward.</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Someone highly creative, innovative, and detail-oriented</li><li>A self-starter who can take initiative and bring ideas to life</li><li>Passionate about storytelling and building a brand</li><li>Organized and able to manage multiple projects</li></ul><p>Work Location: Hybrid remote in Miami, FL 33169</p>

Content Creator & Marketing Manager

Creative Hands Printing

<p><b>Job Overview</b></p><p>Are you passionate about creativity, digital storytelling, and engaging audiences through compelling visual and written content? We are seeking an energetic and innovative Content Creator to join our dynamic local print shop team! In this role, you will craft captivating content that showcases our printing services, promotes our brand across multiple platforms, and connects with our community. Your enthusiasm for digital marketing and design will help us elevate our presence both online and offline, driving customer engagement and business growth. This paid position offers an exciting opportunity to develop your skills in a vibrant, supportive environment where your ideas can truly make an impact.</p><p><b>Responsibilities</b></p><ul><li>Develop and produce engaging content for social media channels, including Facebook, Instagram, and Twitter, to boost brand awareness and customer interaction</li><li>Manage social media accounts using tools like Hootsuite or Buffer to schedule posts, monitor engagement, and analyze performance metrics</li><li>Design eye-catching graphics and promotional materials utilizing Adobe Photoshop, Adobe Illustrator, and the Adobe Creative Suite to highlight products and services</li><li>Conduct keyword research and implement SEO strategies to improve online visibility across search engines and e-commerce platforms</li><li>Create compelling blog posts, newsletters, and web content that reflect the shop&rsquo;s branding voice and attract local customers</li><li>Utilize social listening tools such as Google Analytics to gather insights on audience preferences, trends, and feedback for continuous content optimization</li><li>Capture high-quality photographs and videos of print projects, events, or behind-the-scenes activities to enrich multimedia content offerings</li><li>Collaborate with the marketing team on public relations initiatives and advertising campaigns, including Facebook Advertising campaigns</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in content creation, graphic design, or digital marketing within a fast-paced environment</li><li>Proficiency with Adobe Photoshop, Adobe Illustrator, and the Adobe Creative Suite (Photoshop, Illustrator) for designing visual content</li><li>Familiarity with social media management tools such as Hootsuite or Buffer for scheduling and analytics</li><li>Strong understanding of SEO principles, keyword research techniques, and web analytics tools like Google Analytics</li><li>Knowledge of social listening platforms to monitor brand reputation and customer feedback effectively</li><li>Ability to produce high-quality photography and video editing using relevant software or equipment</li><li>Excellent proofreading skills with attention to detail in all written materials</li><li>Experience with Facebook Advertising or other digital advertising platforms is a plus</li><li>Passion for branding, relationship management, and community engagement in a local business setting</li></ul><p>Join us as a Content Creator to bring your creative talents to life while helping our print shop grow! Your innovative ideas will shape how we connect with our community&mdash;making every piece of content an opportunity to inspire. This paid role offers a chance to develop your skills in digital marketing while contributing directly to a vibrant local business.</p><p>Email me your portfolio or examples of what you do can directly to eddie@creativehandsprinting.com</p><p>Pay: $20.00 - $25.00 per hour</p><p>Expected hours: 10.0 &ndash; 20.0 per week</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Work Location: Hybrid remote in Miami, FL 33166</p>

Content Creator for Local Print Shop

MSC Cruises

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  Where passion meets opportunity - the best of your adventures is the one you have yet to sail!
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  Your Purpose
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  MSC Cruises, the world&rsquo;s third largest cruise line brand, is expanding its Marketing team in the USA. Reporting to the Director, Media, the Paid Digital Media Contractor role focuses on media technology, tagging, and measurement across paid digital channels.
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  This role partners with agencies and internal teams to define and implement tracking frameworks, support platform integrations, and ensure data accuracy. Responsibilities include translating media plans into technical requirements, overseeing tagging and data layers, and delivering insights to optimize campaign performance.
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  This role is fully remote or based in the Miami office up to four days per week for candidates located in the area.
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  Your Impact
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   General Experience &amp; Skills
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   Experience supporting paid media planning, measurement, or analytics in a digital marketing environment (e.g., paid social, search)
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   Proven ability to collaborate with media agencies, analytics teams, and cross-functional stakeholders
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   Familiarity with digital ad platforms, audience targeting, and performance measurement
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   Strong understanding of modern analytics tools, including GA4 and/or Adobe Analytics
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   Detail-oriented, highly organized, and able to manage multiple workstreams in a fast-paced environment
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   Ability to translate technical concepts into clear, actionable guidance
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   Media Technology &amp; Measurement
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   Define media tagging and measurement requirements with Media AOR and internal analytics teams
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   Partner with web and tech teams to implement pixels, Floodlights, conversion tracking, and data layers (e.g., CAPI)
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   QA tracking and troubleshoot discrepancies across GA4 and/or Adobe Analytics
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   Support integrations across platforms like Google Ads, SA360, DV360, and travel-related products (e.g., Google Flights, cruise integrations)
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   Maintain documentation, tagging standards, taxonomy, and platform best practices
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   Media Planning &amp; Agency Collaboration
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   Act as a day-to-day planning and technical partner for paid media
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   Review media plans to ensure alignment with measurement strategy and platform requirements
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   Translate media plans into clear website, tagging, and analytics requirements
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   Drive consistent processes and communication across media, analytics, and internal teams
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  Your Journey so far
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   Bachelor&rsquo;s degree required
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   7+ years of experience in digital marketing strategy, planning, and measurement, with a proven ability to scale channels and optimize KPIs
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   Strong understanding of the media landscape across traditional and digital channels, with hands-on experience executing multi-channel campaigns and managing agencies
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   Proficiency in web analytics, A/B testing, and attribution, with a data-driven, analytical, and problem-solving mindset
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   Effective communicator able to influence cross-functional teams; collaborative and accountable in fast-paced environments
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  Your Essentials
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  <strong>
   Information About Visa Requirements If Any
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   US Passport or US Permanent Resident
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   MSC Cruises is an E-Verify employer
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  MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.
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  Our commitment
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  We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
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  Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
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</div>


Digital Marketing Contractor - Paid Media

Sprd Media

<p><b>Job Title:</b> Part-Time Graphic Designer / Social Media Manager</p><p><b>Company:</b> Sprd Media</p><p><b>About Sprd Media</b><br/>Sprd Media specializes in digital marketing, strategy consulting, branding, content creation, social media management, digital PR, and everything in between.</p><p>We foster a collaborative, innovative, and flexible work environment that encourages creativity and growth.</p><p><b>What We Offer</b></p><ul><li>Flexible schedule (social media is 24/7&mdash;we value adaptability)</li><li>Hybrid/remote work opportunities</li><li>Access to multiple social platforms (Instagram, Facebook, TikTok, LinkedIn, etc.)</li><li>Regular team meetings (virtual and/or in-person)</li><li>Fun, casual, and creative work environment</li><li>Opportunity for growth into a full-time role</li></ul><p><b>Position Overview</b><br/>We are seeking a highly creative and detail-oriented <b>Graphic Designer / Social Media Manager</b> to join our team on a part-time basis.</p><p>This role combines strong visual design skills with hands-on social media management. The ideal candidate will create compelling content, manage accounts, and execute strategic campaigns that drive brand awareness, engagement, and growth.</p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute social media strategies to increase brand awareness and engagement</li><li>Create and manage monthly content calendars</li><li>Design high-quality graphics and visual content (not Canva-only)</li><li>Produce and edit short-form video content (Reels, TikToks, etc.)</li><li>Manage day-to-day social media posting and scheduling</li><li>Monitor comments, messages, and audience engagement</li><li>Collaborate with internal teams and clients on campaigns and content</li><li>Track performance metrics and generate reports</li><li>Stay up-to-date with trends, tools, and best practices in social media</li></ul><p><b>Requirements</b></p><ul><li>Proven experience as a Social Media Manager, Content Creator, or similar role</li><li>Strong graphic design skills (Adobe Creative Suite required: Photoshop, Illustrator; After Effects is a plus)</li><li>Understanding of social media platforms and their audiences</li><li>Experience with content creation (graphics, video, photography a plus)</li><li>Familiarity with social media tools (e.g., Hootsuite, Sprout Social, Meta Business Suite)</li><li>Strong written and verbal communication skills</li><li>Ability to manage multiple accounts and projects simultaneously</li><li>Knowledge of HTML/CSS or motion graphics is a plus</li></ul><p><b>Compensation</b></p><ul><li>$20&ndash;$25 per hour (based on experience)</li><li>Flexible hours</li><li>Growth opportunities and potential transition to full-time</li></ul><p><b>Why Join Sprd Media?</b><br/>If you&rsquo;re a creative thinker who enjoys blending design with strategy and wants to work in a fast-paced, collaborative environment&mdash;this role is for you.</p><p>Join us and help shape impactful social media campaigns across a diverse range of clients.</p><p>Job Types: Part-time, Contract</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Work Location: Hybrid remote in Miami, FL 33138</p>

Social Media Manager & Graphic Designer

Royal Caribbean Group

<div><div><div><div><div><div><b>Journey with us! </b>Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world</div>
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<div>The Royal Caribbean Group&rsquo;s Royal Caribbean International brand has an exciting career opportunity for a full time Analyst Digital Strategy on the Sales Team reporting to the AVP Product Digital Sales</div>
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<div><b>This position will work on-site in Miami Florida</b></div>
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<div><b>Position Summary:</b></div>
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<div>Responsible for developing plans associated with the performance of our B2B eCommerce engine and the growth/retention of Automation (sales and service) across all segments (Individual and Group distribution &ndash; Espresso API and External Tools) and digital platform (CruisingPowercom) to create awareness improve conversion generate interest and drive demand/engagement This individual is also responsible for using Sales Trade Support and Service and customer insights data to target trade segments and identify opportunities to influence distribution deployment and retention This individual will compile and analyze quantitative and qualitative data to make recommendations for distribution expansion deployment initiatives product positioning product optimization call deflection and agent acquisition/retention Working across the organization (Sales Marketing Revenue Trade Support and Service and Global Offices) to establish a process and develop integrated sales training and marketing plans for products and distribution</div>
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Collaborates with the Manager of Automation Growth to manage the conception development implementation and operation of trade brand compliance across all sales channels for Royal Caribbean International Celebrity Cruises and Silversea Resolves copyright cybersquatting and trademark infringements The overall goal managed by this position is the development and implementation of business plans tools reports analysis and procedures to grow automation unlock new revenue opportunities and drive operational efficiencies</div>
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<div><b>Essential Duties and Responsibilities:</b></div>
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Develops and sets corporate Automation and eCommerce targets<ul><li> revenue generating and cost savings tactics</li>
Strategic Product Programs: Works hand in hand with Sales Training Trade Support and Service and Revenue Management on robust product game plans that include strategies initiatives timeline and key metrics to monitor results<li> Establish process within Sales (Sales Managers and Directors) and works with the Manager of Automation Growth to hold sales channels accountable for delivering to the plan</li>
Product Positioning: Develop new and repackage existing product messaging to help drive higher automation web performance (visits page views engagement retention conversion) APDs<li> and GTR</li>
Annual Sales Program Calendar: Develop and maintain integrated sales program calendar that tracks promotional initiatives messaging<li> impressions and spend to drive demand and achieve automation and web targets/forecast</li>
<li>Work with Sales and Trade Support and Service to provide booking and service trends that will inform the business plan and assist the Automation Specialist target accounts that have the potential to grow (sales and service)</li>
<li>Analyze customer data to drive strategy and create reports/presentations highlighting relevant and differentiating key selling points for internal and external use</li>
<li>Deployment Strategy: Provide sales and trade insight to influence strategic distribution decisions to optimize channels that agents will adopt</li>
Collaborate across all Sales channels to develop an integrated product plan to increase automation at higher yields across all regions territories<li> and segments (Individual and Group distribution)</li>
Assist the Manager of Automation Growth in developing an integrated plan<li> tracking and data insights to reduce the number of service intents performed by the call centers for online bookings</li>
Packaging: Assist the Manager of Automation Growth in developing strategic sales and marketing plans to position and increase awareness and demand for Espresso API and CruisingPower<li>com</li>
Marketing Plan: Assist the Manager of Automation Growth in developing strategic sales and marketing plans to meet or exceed automation targets Collaborate with Sales Trade Support and Service and Revenue to project manage strategic plan deliverables for each channel Provide activities update and results of marketing plan to leadership team<li> Includes being the voice of the customer</li>
Constantly monitor URL's agencies<li> third parties or others that are using our trademarked names and manage outside vendors/tools that may be contracted for this purpose</li>
Coordinate with appropriate sources to resolve copyright and trademark infringements Design develop implement<li> and disseminate to appropriate RCL departments reports of activities and resolutions</li>
Travel Agent Guidelines investigation follow up and communication<li> Design and implement a plan to monitor and enforce online advertising and internet guidelines</li>
Rebate Policy investigation follow up and communication Design and implement a robust plan to monitor and perform secret shopping<li> as well as monitor websites and other types of communication</li>
Design Develop and maintain a database of travel agency rebate policy complaints track incidents analyze data to better understand behavior patterns<li> capture communications with the travel agencies and actions taken</li>
Assist the Manager of Automation Growth with the annual business planning process; development of annual department Capital Plan strategies<li> and initiatives to support sales objectives as directed by the Senior Vice President</li>
Responsible for working with the Manager of Automation Growth and Automation Specialist to achieve corporate automation growth targets (1% - 2% year-over-year growth) across all distribution channels including the trade website CruisingPowercom and business segments for Espresso<li> API and External Booking Tools (individual and group distribution) as well as revenue generating and cost savings initiatives to reduce guest acquisition/cost of sale</li>
</ul>
<div></div><div><b>Qualifications Knowledge and Skills:</b></div>
<div></div>
Bachelor&rsquo;s degree in marketing or related field Approximate 2-3 years progressive experience in Marketing or related field<ul><li> Travel category experience a plus</li>
<li>Minimum 3-5 years&rsquo; experience in a professional and analytical role and 2 years&rsquo; experience in a comparable Internet-driven or technology development environment or industry are required (or the equivalent combination of education and experience)</li>
<li>Strong project management skills required</li>
<li>Strong business and analytical acumen</li>
<li>Proven skills in financial analysis</li>
<li>Familiarity with eCommerce distribution models highly desirable</li>
<li>Must possess excellent written and verbal communication and negotiating skills</li>
Must be a highly organized self-starter able to manage multiple concurrent work streams<li> producing high quality deliverables while working with minimum supervision</li>
<li>Web experience required</li>
<li>Occasional travel required</li>
<li>Ability to present plans and ideas to all levels of employees and management</li>
<li>Ability to lead management group in brainstorming frameworks for strategic initiatives</li>
Detailed and excellent knowledge of computers Internet access and the ability to navigate within a variety of software packages including Excel Word<li> or related programs</li>
Experience with Power BI DAX SAS Python<li> SQL and other related software programs</li>
Knowledgeable on operational web tools (Jira<li> Slack)</li>
<li>Must have the ability to prioritize and manage multiple responsibilities successfully</li>
Ability to work in a complex matrix environment where priorities change rapidly<li> and tight deadlines exist is required</li>
<li>Ability to negotiate successfully and resolve conflict</li>
Must be organized and self-motivated<li> adaptable to constant change and have a strategic and creative mindset</li>
<li>Strong analytical skills</li>
<li>Ability to collaborate on strategies and craft tactical solutions to achieve strategic goals</li>
Ability to document or describe strategy and tactics implementation plans metrics<li> success factors and contingency plans is required</li>
<li>Ability to propose metrics for measuring effectiveness of tactics and be able to understand and relate data in way that will provide useful information for assessing and enhancing product offerings</li>
Knowledge of the sales process distribution channels pricing<li> and strategies</li>
Understanding of research information and performance metrics in relation to customer trends behavior<li> and preferences as well as customer needs and expectations for use in determining strategy</li>
<li>Knowledge of revenue performance management and metrics and corporate revenue expectations</li>
Knowledge of Royal Caribbean Cruises Ltd products services<li> and capabilities relative to competitors</li>
<li>Ability to assemble and lead cross-functional teams to develop and achieve automation and revenue maximization strategies that include input and buy-in from all stakeholders</li>
Ability to analyze corporate data research<li> and analysis to make recommendations for product strategy and success</li>
<li>Exhibit ability to interact with all departments and levels of management throughout organization and with external customers and companies</li>
<li>Effective internal and external communication skills for development of comprehensive and impactful communication strategy</li></ul><br>
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</div><div><div><b>We know there's a lot to consider</b> As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!</div><br>
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The position is not eligible for work authorization sponsorship</i></b></div><br>
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Agency and Third-Party Submissions</b>: Please note this is a direct search by the Company and applications through agencies and other third parties will not be accepted nor will fees be paid for unsolicited resumes Any unsolicited resumes will be considered the Company's property</div><br>
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It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment</i></div></div><br>
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</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Miami</p></div>

Analyst, Digital Strategy

Harbor Group Management

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
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Leasing Specialist
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<b>Job Title:</b> Leasing Specialist
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<b>Division:</b> Multifamily
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<b>Status:</b> Non-Exempt
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<b>JOB SUMMARY:</b> The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
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<b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b> include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
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<ul>
<li>Greet prospective residents, conduct property tours, and showcase available apartments and amenities.</li>
<li>Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.</li>
<li>Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.</li>
<li>Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.</li>
<li>Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.</li>
<li>Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.</li>
<li>Coordinate resident referral programs, employer outreach, and participate in local networking efforts.</li>
<li>Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.</li>
<li>Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.</li>
<li>Conduct follow-up communication with prospects and new residents to ensure satisfaction.</li>
<li>Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.</li>
<li>Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).</li>
<li>Keep guest cards updated and perform follow-ups on all leads.</li>
<li>Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.</li>
<li>Ensure leasing office and tour path are presentable and meet show standards at all times.</li>
</ul>
<b>QUALIFICATIONS:</b> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
<br><ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.</li>
<li>Proficient with Microsoft Office and Property Management software experience is a must.</li>
<li>Experience utilizing social media (Facebook, Instagram, etc.) is preferred.</li>
<li>Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.</li>
<li>Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.</li>
<li>Must be customer-service oriented with the ability to interact professionally with residents and vendors.</li>
<li>Flexibility to work weekends if required by the property.</li>
<li>Valid driver’s license required (for operating golf carts if applicable).</li>
</ul>
#LI-DD1
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<b>WHAT WE OFFER:</b><br>
<ul>
<li>Competitive Salaries & Bonuses</li>
<li>Medical, Dental & Vision Plans</li>
<li>401(k) Plan with Employer Matching Contributions (including part-time employees)</li>
<li>Paid Time Off (PTO) & 10+ Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Paid Birthday Off (Multifamily)</li>
<li>Flexible Spending Accounts</li>
<li>Company-Paid Long-Term Disability</li>
<li>Company-Paid Life Insurance</li>
<li>Short-Term Disability</li>
<li>Health Savings Account with Employer Contributions</li>
<li>Pre-Tax Commuter Benefit (Corporate)</li>
<li>Wellness Perks (including part-time employees)</li>
<li>FinFit Financial Wellness Program</li>
<li>Legal Resources</li>
<li>Employee Apartment Discount (including part-time employees)</li>
<li>Employee Referral Program (including part-time employees)</li>
<li>Employee Assistance Program (including part-time employees)</li>
<li>Tuition Reimbursement</li>
<li>Insta Pay Eligible</li>
<li>Volunteer & Community Service Opportunities</li>
<li>Employee Recognition & Awards</li>
</ul>
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
<br><br>
Veteran Friendly
<br>This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
<br>Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Leasing Specialist

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