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director call center

Renuity

<div>
 <strong>
  Director of Call Center
  <br/>
  <br/>
 </strong>
 The Director of Call Center is responsible for leading and scaling outbound contact center operations with a focus on sales performance, lead conversion, and customer engagement. This role requires a strategic, data-driven leader with experience managing high-volume outbound teams, optimizing campaign performance, and driving operational excellence.
 <br/>
 <br/>
 The Director will oversee the call center&rsquo;s inside sales, confirmation, and dispatch teams to maximize performance through effective coaching, process improvement, and data-driven decision-making. This role partners closely with the executive team to ensure alignment with the company&rsquo;s vision, mission, and strategic goals, and reports directly to the SVP of Call Center Operations.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and execute outbound dialing strategies to meet revenue, contact, and conversion targets.
  </li>
  <li>
   Align outbound initiatives with company objectives in partnership with senior leadership.
  </li>
  <li>
   Oversee daily operations of outbound teams, ensuring strong speed-to-lead, appointment quality, and lead performance.
  </li>
  <li>
   Foster a performance-based culture through clear KPIs, dashboards, and ongoing coaching for managers and supervisors.
  </li>
  <li>
   Monitor and optimize dialer technology and CRM analytics to drive productivity and maintain data integrity.
  </li>
  <li>
   Ensure compliance with all regulatory requirements (TCPA, DNC).
  </li>
  <li>
   Partner cross-functionally with Sales, Marketing, and Technology to enhance scripting, lead routing, and campaign segmentation.
  </li>
  <li>
   Identify and implement process and technology improvements to increase efficiency and reduce costs.
  </li>
  <li>
   Collaborate with Sales leadership to improve rep scheduling and drive product demonstrations.
  </li>
  <li>
   Recruit, develop, and mentor high-performing leaders; promote engagement and retention across teams.
  </li>
  <li>
   Maintain an active presence on the sales floor and lead weekly meetings to review performance and drive accountability.
  </li>
  <li>
   Champion change management and cultivate buy-in for new strategies and tools.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree required; MBA or equivalent preferred.
  </li>
  <li>
   8+ years of progressive call center leadership experience, including 5+ years in outbound/sales environments.
  </li>
  <li>
   Strong analytical and problem-solving skills with proven success driving KPI achievement.
  </li>
  <li>
   Hands-on experience managing large outbound teams and improving operational efficiency.
  </li>
  <li>
   Proficiency with dialer management systems (e.g., Five9, Nextiva, RingCentral).
  </li>
  <li>
   Excellent communication and leadership skills; adept at working cross-functionally.
  </li>
  <li>
   Experience in industries such as home improvement, healthcare, retail, or manufacturing.
  </li>
  <li>
   Strong background in business intelligence and reporting tools.
  </li>
  <li>
   Ability to manage multiple priorities in a fast-paced, dynamic environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Renuity
  <br/>
  <br/>
 </strong>
 Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
 <br/>
 <br/>
 To learn more, visit
 <strong>
  Renuity's About Us
 </strong>
 page.
 <br/>
 <br/>
 #RHB
 <br/>
 <br/>
 <em>
  Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
  <br/>
  <br/>
 </em>
 <em>
  If you have a question regarding your application, please contact TA@renuityhome.com
  <br/>
  <br/>
 </em>
 <em>
  To access Renuity's Privacy Policy, please click here:
 </em>
 <em>
  Privacy Policy
  <br/>
  <br/>
 </em>
</div>


Director, Call Center

Georgetown University

<div><div>Georgetown University comprises two unique campuses in the nation&rsquo;s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.</div><div></div><div>
Requirements</div><div></div><div>
Job Overview</div><div></div><div>
The Clinical Research Coordinator II (CRC II) is a lead coordinator on multiple surgical services (General Surgery, Burn, Breast, Endocrine, Trauma, Colorectal, and Surgical Oncology) and possibly transplant clinical research studies, under the oversight of the Principal Investigator (PI) and direct supervision of the Clinical Research Nurse Manager in collaboration with a Research Director. The CRC II is responsible for the implementation of their assigned portfolio of clinical studies, including regulatory submissions, data abstraction/entry/management, participant screening and enrollment, and study management. Given the role is an intermediate level position, the coordinator will manage moderate to high-level complexity studies. The role involves supporting the research on-call rotation amongst the research team to support surgical and transplant services and their enrollments.</div><div></div><div>
Work Interactions and Work Mode Designation</div><div></div><div>
The Clinical Research Coordinator II works under the direct supervision of the Clinical Research Nurse Manager in collaboration with the Research Director and conducts studies under direct oversight of the Principal Investigators (PIs). This individual will interact directly with patients, research participants, and their families. They work within the multidisciplinary team of the healthcare system and the university medical center, including the clinical research office, sponsored programs financial office, research development services, respective grants managers, and serve as primary point of contact with the sponsors, CROs, and IRBs.</div><div></div><div><br>
Requirements and Qualifications</div><ul><li><div>
Bachelor's degree in a scientific or related field with at least 3 years CRC I or equivalent clinical research experience. An equivalent combination of education and experience may be substituted.</div></li><li><div>
Working knowledge of the federal regulations and federal agencies including the Food and Drug Administration (FDA) and the Office for Human Research Protections (OHRP), as well as familiarity with the International Conference on Harmonisation Guideline for Good Clinical Practice (ICH GCP).</div></li><li><div>
Strong organizational, critical thinking, and problem-solving skills.</div></li><li><div>
Working knowledge of clinical trials contracting and budgeting, including understanding of Medicare Coverage Analysis (MCA) and clinical trials billing compliance, both industry and non-industry.</div></li><li><div>
Excellent demonstrated interpersonal, verbal, and written communication skills.</div></li><li><div>
Strong proficiency in Microsoft, Google, data capture systems, electronic medical records, and other computer applications.</div></li></ul><div></div><div>
Preferred Qualifications</div><ul><li><div>
Experience with OnCore (Clinical Trials Management System).</div></li><li><div>
Certified clinical research certification (SoCRA or ACRP) preferred and is expected within one year of eligibility.</div></li></ul><div></div><div>
Work Mode Designation</div><div></div><div>
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such a review may necessitate a change to a position&rsquo;s mode of work designation. Complete details about Georgetown University&rsquo;s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: <div>https://hr.georgetown.edu/mode-of-work-designation</div>.</div><div></div><div>
Pay Range:</div><div>
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:</div>
$21.16 - $35.29<div></div><div>
Compensation is determined by a number of factors including, but not limited to, the candidate&rsquo;s individual qualifications, experience, education, skills, and certifications, as well as the University&rsquo;s business needs and external factors.</div><div></div><div>
Current Georgetown Employees:</div><div>
If you currently work at Georgetown University, please exit this website and login to GMS (<div>gms.georgetown.edu</div>) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.</div><div></div><div>
Submission Guidelines:</div><div>
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.</div><div></div><div>
Need Assistance:</div><div>
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click <div>here</div> for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or <div>ideaa@georgetown.edu</div>.</div><div></div><div>
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works <div>website</div>.</div><div></div><div>
EEO Statement:</div><div>
GU is an <div>Equal Opportunity Employer</div>. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic <div>protected by law</div><i>.</i></div><div></div><div>
Benefits:</div><div>
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the <div>Department of Human Resources website</div>.</div></div>

Clinical Research Coordinator II

<div>
 Georgetown University comprises two unique campuses in the nation&rsquo;s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Job Overview
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Clinical Research Coordinator II (CRC II)
 </strong>
 is a lead coordinator on multiple surgical services (General Surgery, Burn, Breast, Endocrine, Trauma, Colorectal, and Surgical Oncology) and possibly transplant clinical research studies, under the oversight of the Principal Investigator (PI) and direct supervision of the Clinical Research Nurse Manager in collaboration with a Research Director. The CRC II is responsible for the implementation of their assigned portfolio of clinical studies, including regulatory submissions, data abstraction/entry/management, participant screening and enrollment, and study management. Given the role is an intermediate level position, the coordinator will manage moderate to high-level complexity studies. The role involves supporting the research on-call rotation amongst the research team to support surgical and transplant services and their enrollments.
 <br/>
 <br/>
 <strong>
  Work Interactions and Work Mode Designation
  <br/>
  <br/>
 </strong>
 The Clinical Research Coordinator II works under the direct supervision of the Clinical Research Nurse Manager in collaboration with the Research Director and conducts studies under direct oversight of the Principal Investigators (PIs). This individual will interact directly with patients, research participants, and their families. They work within the multidisciplinary team of the healthcare system and the university medical center, including the clinical research office, sponsored programs financial office, research development services, respective grants managers, and serve as primary point of contact with the sponsors, CROs, and IRBs.
 <br/>
 <br/>
 <strong>
  Requirements And Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in a scientific or related field with at least 3 years CRC I or equivalent clinical research experience. An equivalent combination of education and experience may be substituted.
  </li>
  <li>
   Working knowledge of the federal regulations and federal agencies including the Food and Drug Administration (FDA) and the Office for Human Research Protections (OHRP), as well as familiarity with the International Conference on Harmonisation Guideline for Good Clinical Practice (ICH GCP).
  </li>
  <li>
   Strong organizational, critical thinking, and problem-solving skills.
  </li>
  <li>
   Working knowledge of clinical trials contracting and budgeting, including understanding of Medicare Coverage Analysis (MCA) and clinical trials billing compliance, both industry and non-industry.
  </li>
  <li>
   Excellent demonstrated interpersonal, verbal, and written communication skills.
  </li>
  <li>
   Strong proficiency in Microsoft, Google, data capture systems, electronic medical records, and other computer applications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with OnCore (Clinical Trials Management System).
  </li>
  <li>
   Certified clinical research certification (SoCRA or ACRP) preferred and is expected within one year of eligibility.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Mode Designation
  <br/>
  <br/>
 </strong>
 This position has been designated as
 <strong>
  On-Campus.
 </strong>
 Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such a review may necessitate a change to a position&rsquo;s mode of work designation. Complete details about Georgetown University&rsquo;s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
 <br/>
 <br/>
 <strong>
  Pay Range
  <br/>
  <br/>
 </strong>
 The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
 <br/>
 <br/>
 $21.16 - $35.29
 <br/>
 <br/>
 Compensation is determined by a number of factors including, but not limited to, the candidate&rsquo;s individual qualifications, experience, education, skills, and certifications, as well as the University&rsquo;s business needs and external factors.
 <br/>
 <br/>
 <strong>
  Current Georgetown Employees
  <br/>
  <br/>
 </strong>
 If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
 <br/>
 <br/>
 <strong>
  Submission Guidelines
  <br/>
  <br/>
 </strong>
 Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
 <br/>
 <br/>
 <strong>
  Need Assistance
  <br/>
  <br/>
 </strong>
 If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
 <br/>
 <br/>
 Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
 <br/>
 <br/>
 <strong>
  EEO Statement
  <br/>
  <br/>
 </strong>
 GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law
 <em>
  .
  <br/>
  <br/>
 </em>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
 <br/>
 <br/>
 <strong>
  Current Georgetown Employees
  <br/>
  <br/>
 </strong>
 If you currently work at Georgetown University, please exit this website and login to GMS https://gms.georgetown.edu/ using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
 <br/>
 <br/>
 Submission Guidelines
 <br/>
 <br/>
 Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
 <br/>
 <br/>
 Need Assistance
 <br/>
 <br/>
 If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click https://ideaa.georgetown.edu/ada for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
 <br/>
 <br/>
 Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website https://georgetownworks.georgetown.edu/
 <br/>
 <br/>
 EEO Statement
 <br/>
 <br/>
 Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
</div>


Pressure Media

<p><b>Good.</b></p><p>We&rsquo;re tightening this into one serious hiring campaign.</p><p>Clear. Direct. No fluff. No Craigslist chaos.</p><p>Director-first positioning with real technical expectations embedded.</p><p>Here is the merged and upgraded hiring campaign.</p><p>⸻</p><p>HIRING: Director (AI-Integrated Studio Production)</p><p>Full-Time | On-Site | Washington, DC</p><p>Industry: Cannabis / Age-Restricted Retail</p><p>Compensation: $1,250/week</p><p>About Pressure Media</p><p>Pressure Media is the attention and proof engine behind multiple business models launching in the cannabis industry.</p><p>We operate a fully built, in-house production studio with 7 recurring content sets. This is not influencer content. This is structured, cinematic business storytelling designed to:</p><ul><li>Educate consumers</li></ul><ul><li>Demonstrate operational systems</li></ul><ul><li>Market technology infrastructure</li></ul><ul><li>Drive B2C and B2B conversions</li></ul><ul><li>Launch repeatable business models</li></ul><p>We are building a media ecosystem not a YouTube hobby.</p><p>The Role Director</p><p>You are the creative executor.</p><p>You turn structured vision into filmed reality.</p><p>You oversee production across seven studio sets:</p><ul><li>Field Operations (Driver Deck)</li></ul><ul><li>Command Center (Ops Room)</li></ul><ul><li>Self-Checkout Retail</li></ul><ul><li>Pickup Fulfillment</li></ul><ul><li>Green Screen Immersive Explainers</li></ul><ul><li>Podcast Interviews</li></ul><ul><li>Music &amp; Brand Culture</li></ul><p>You are responsible for execution quality and production discipline.</p><p>Core Responsibilities</p><p>You will:</p><ul><li>Direct all on-set production</li></ul><ul><li>Manage camera setup, framing, lighting, and blocking</li></ul><ul><li>Guide host and staff performance</li></ul><ul><li>Maintain pacing, scene continuity, and message clarity</li></ul><ul><li>Capture both wide masters and detailed b-roll</li></ul><ul><li>Execute structured, repeatable shoot workflows</li></ul><ul><li>Oversee short-form and long-form editing</li></ul><ul><li>Clip social media content for daily posting</li></ul><ul><li>Prepare commercial cuts (15s / 30s / 60s)</li></ul><ul><li>Integrate AI tools into post-production workflows</li></ul><p>You are building a repeatable production machine &mdash; not shooting random clips.</p><p>Technical Requirements (Non-Negotiable)</p><p>We provide all equipment. You must be comfortable operating it without coaching.</p><p>Our camera systems include:</p><p>Blackmagic Studio Cameras</p><p>You must be comfortable with:</p><ul><li>Tripod operation</li></ul><ul><li>Clean horizon leveling</li></ul><ul><li>Stable wide &ldquo;master shot&rdquo; capture</li></ul><ul><li>Consistent exposure and white balance</li></ul><ul><li>Focus discipline</li></ul><ul><li>Long continuous recording blocks</li></ul><ul><li>Basic SD/SSD media workflow</li></ul><p>PTZ Camera (Pan/Tilt/Zoom)</p><p>You must be comfortable with:</p><ul><li>Connecting and controlling PTZ systems</li></ul><ul><li>Programming and recalling presets</li></ul><ul><li>Running a locked wide safely</li></ul><ul><li>Smooth pan/tilt motion (no erratic movement)</li></ul><p>Additional Handheld Cameras</p><p>You must be comfortable capturing:</p><ul><li>Detail b-roll</li></ul><ul><li>Hero reaction moments</li></ul><ul><li>Smooth handheld footage</li></ul><ul><li>Clean movement without shake</li></ul><p>If you have never worked with PTZ or Blackmagic systems, this is not the right role at this level.</p><p>Workflow &amp; File Discipline</p><p>At this level, you must already understand:</p><ul><li>Dual-backup media workflow</li></ul><ul><li>Safe offloading of SD/SSD media</li></ul><ul><li>Spot-checking playback for corruption</li></ul><ul><li>Clean folder structure organization</li></ul><ul><li>Google Drive file uploads and placement</li></ul><ul><li>Naming consistency</li></ul><ul><li>Delivering organized footage to editing</li></ul><p>This is not &ldquo;just shooting.&rdquo;</p><p>You are responsible for production integrity.</p><p>AI Integration (Mandatory)</p><p>We use AI in post-production and scene enhancement.</p><p>You must be:</p><ul><li>Comfortable learning AI tools</li></ul><ul><li>Open to AI-assisted editing</li></ul><ul><li>Capable of green screen compositing</li></ul><ul><li>Able to adapt to new creative workflows</li></ul><p>You do not need mastery on day one.</p><p>You must not resist AI integration.</p><p>Schedule</p><p>Full-Time</p><p>Monday &ndash; Friday</p><p>1:00 PM &ndash; 9:00 PM</p><p>On-site in Washington, DC</p><p>This is a structured daily production environment.</p><p>What We&rsquo;re Producing</p><p>Content demonstrating:</p><ul><li>Identity verification systems</li></ul><ul><li>QR-based transaction workflows</li></ul><ul><li>Wallet tracking infrastructure</li></ul><ul><li>Retail modernization</li></ul><ul><li>Compliance-forward operations</li></ul><ul><li>Customer interviews</li></ul><ul><li>Business operator walkthroughs</li></ul><ul><li>Commercial campaigns</li></ul><p>You must be comfortable working within the cannabis industry (licensed, compliant operations).</p><p>This Role Is NOT</p><ul><li>Not a casual content creator position</li></ul><ul><li>Not a &ldquo;film student experiment&rdquo;</li></ul><ul><li>Not just an editor</li></ul><ul><li>Not someone who only shoots and leaves</li></ul><p>You manage:</p><ul><li>Pace</li></ul><ul><li>Energy</li></ul><ul><li>Camera discipline</li></ul><ul><li>On-set authority</li></ul><ul><li>Production consistency</li></ul><p>Who You Are</p><ul><li>High initiative</li></ul><ul><li>Technically confident</li></ul><ul><li>Calm under pressure</li></ul><ul><li>Organized</li></ul><ul><li>Detail-oriented</li></ul><ul><li>Open to structured systems</li></ul><ul><li>Willing to grow into a high-level Director</li></ul><p>You do not need prior Director title experience.</p><p>You must operate like one.</p><p>Growth Path</p><p>Strong Directors can grow into:</p><ul><li>Creative Lead</li></ul><ul><li>Head of Production</li></ul><ul><li>Multi-model campaign director</li></ul><ul><li>Long-term production partner</li></ul><p>We are replicating this process across multiple business models.</p><p>How to Apply</p><p>Send:</p><p>1.	Name + phone number</p><p>2.	Confirmation you can operate Blackmagic + PTZ + file workflow (yes/no + brief experience)</p><p>3.	Links to past work</p><p>4.	Editing software proficiency</p><p>5.	Any AI tool experience</p><p>Shortlisted candidates will complete a brief on-site skills demonstration:</p><ul><li>Frame a clean wide on tripod</li></ul><ul><li>Program/recall PTZ presets</li></ul><ul><li>Capture usable b-roll</li></ul><ul><li>Demonstrate file organization workflow</li></ul><p>If you pass, you can start immediately.</p><p>Job Types: Full-time, Contract</p><p>Pay: $1,250.00 per week</p><p>Work Location: In person</p>

Director (AI-Integrated Studio Production)

CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Position Summary
</b><br>
Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The Care Partner plays a vital role in Aetna Mental Wellbeing&rsquo;s commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone.
</p><p>We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide. We offer real-time support and connect members to vital resources including behavioral health benefits and employer resources. You'll offer crucial frontline support, identifying warning signs, de-escalating situations, and referring members to their benefits as well as our team of clinicians. Ideal for those with strong interpersonal skills, a passion for mental wellness advocacy, and comfort with digital platforms in a fast-paced, emotionally sensitive setting.</p><p></p><p><b>
Position Overview:</b></p><ul><li><p><b>
Sunday-Thursday 10:00am-6:30pm EST.
</b></p></li><li><p>Fully remote role - work anywhere in the U.S.</p></li><li><p>
Call center is a 24/7 operation.</p></li><li><p>
Holiday work is expected.</p></li><li><p>
Schedules may be adjusted based on business need.</p></li></ul><p><b><br>
Key Responsibilities:</b></p><ul><li><p>
Respond to incoming calls from individuals seeking emotional support or mental health resources; may expand to message and video chats in the future.</p></li><li><p>
Create a safe and supportive environment for members by ensuring privacy and maintaining a calm, empathetic presence.</p></li><li><p>
Assess/Identify clinical risk and transfer member for clinical support.</p></li><li><p>
Help members navigate through employee assistance program and behavioral health benefits, internal and external resources, and connect to appropriate providers.</p></li><li><p>
Document all interactions in real-time using secure systems, in compliance with HIPAA and internal policies.</p></li><li><p>
Take direction to execute techniques, processes, and responsibilities.</p></li><li><p>
Determine purpose of call by actively listening and interacting with callers, triages call in a in a professional and timely manner.</p></li><li><p>
Assess client&rsquo;s needs; researches and articulately communicates information regarding pertinent EAP/Worklife services and resources.</p></li><li><p>
Use screening tools to identify where urgent clinical intervention is needed, and transfers calls appropriately, including members in crisis and at risk.</p></li><li><p>
Perform appropriate research in internal databases and online to identify potential providers and resources.</p></li><li><p>
Enter member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally.</p></li><li><p>
Communicate effectively with all internal stakeholders.</p></li><li><p>
Utilize relevant Aetna databases to research and identify validated, appropriate member resources.</p></li><li><p>
In the appropriate EAP system, maintaining an inventory of materials.</p></li><li><p>
Provide miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.</p></li><li><p>
Compliance with Policies and Regulatory Standards</p></li><li><p>
Protect the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.</p></li><li><p>
Maintain accurate and complete internal documentation of required information that meets risk management and regulatory requirements.</p></li><li><p>
Proactively listens to members and anticipates their needs, taking full ownership of each member interaction.</p></li><li><p>
Address inquires and resolve issues as a &quot;single-point-of contact&quot; based on phone calls, digital and written correspondence.</p></li><li><p>
Provide customized interaction based on customer preference and individualized needs.</p></li><li><p>
Resolve complex issues without or with limited management intervention.</p></li><li><p>
Administer structured pre-screening assessment based on triggers to assure urgent needs are directed appropriately.</p></li><li><p>
Identify triggers for additional resources and support connections to such responses.</p></li><li><p>
Assess for social determinants/needs and offers and connects members with viable resources to address those needs.</p></li></ul><p></p><p><b>
Workspace Requirements:</b></p><ul><li><p>
Position is fully remote/WAH.</p></li><li><p>
Must have a separate workspace, free from distraction, in a room with a door that closes, to maintain member privacy.</p></li><li><p>
Sitting in front of the computer with double monitors and a headset on</p></li><li><p>
Multitasking, often while speaking with our members.</p></li><li><p>
Typing/documenting.</p></li><li><p>
Utilizing intranet and other tools to assist with call handling, often in the moment.</p></li><li><p>
Utilizing chats/IM during or in between calls for support.</p></li><li><p>
Reading emails to stay up-to-date on important plan sponsor information, process changes, department information.</p></li><li><p>
Must have reliable internet and need to be hardwired into internet modem (wifi not supported).</p></li><li><p>
Internet speed - Home Internet Download Speed to be a minimum of 400mbps and Upload speed between 10-20mbps.</p></li><li><p>
Broadband or Fiber connection. Using DSL (satellite), Cellular internet (T-Mobile, Verizon, AT&amp;T Fixed Wireless, US Cellular to name a few) use cell towers or a satellite and not a direct cable to provide internet.</p></li><li><p>
Ensure provider sets up a 4 port modem. Employees use the 4th port for work internet.</p></li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li><p>
1-2 years of experience in a call center, help line, or customer support environment&mdash;especially involving virtual communication.</p></li><li><p>
1-2 years of experience in a social, psychological, or human service field providing client support.</p></li><li><p>
Technologically proficient, including basic computer knowledge (Microsoft Office Suite, Word, Excel, Teams, etc.)</p></li><li><p>
Strong verbal communication, emotional intelligence, and active listening skills; ability to remain composed and supportive during emotionally intense or crisis situations.</p></li><li><p>
Able to troubleshoot basic issues related to call center platforms, which may include video and chat modalities.</p></li><li><p>
Maintain a private, professional, and distraction-free workspace, be camera ready and supported by a reliable wired broadband or fiber internet connection (minimum 400 Mbps download, 10&ndash;20 Mbps upload; DSL and cellular not permitted).</p></li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li><p>
Experience using multiple systems and screens, call platforms, video and chat platforms (e.g.Five9, Microsoft Teams, or proprietary systems) in member-facing roles.</p></li><li><p>
Experience working with the Behavioral Health population.</p></li><li><p>
Bilingual or multilingual skills.</p></li><li><p>
Bachelor&rsquo;s degree in psychology, social work, or related field.</p></li></ul><p><b><br>
Education:</b></p><ul><li><p>
High school diploma or GED.</p></li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$18.50 - $42.35<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:</p><ul><li><p><b>
Affordable medical plan options,</b> a <b>401(k) plan </b>(including matching company contributions), and an <b>employee stock purchase plan</b>.</p></li><li><p><b>
No-cost programs for all colleagues </b>including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</p></li><li><p><b>
Benefit solutions that address the different needs and preferences of our colleagues</b> including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</p></li></ul><p></p><p>
For more information, visit https://jobs.cvshealth.com/us/en/benefits</p><p></p>
We anticipate the application window for this opening will close on: 03/06/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Care Partner - Employee Assistance Program (Sunday-Thursday 10:00am-6:30pm EST)

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Position Summary
</b><br>
Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The Care Partner plays a vital role in Aetna Mental Wellbeing&rsquo;s commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone.
</p><p>We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide. We offer real-time support and connect members to vital resources including behavioral health benefits and employer resources. You'll offer crucial frontline support, identifying warning signs, de-escalating situations, and referring members to their benefits as well as our team of clinicians. Ideal for those with strong interpersonal skills, a passion for mental wellness advocacy, and comfort with digital platforms in a fast-paced, emotionally sensitive setting.</p><p></p><p><b>
Position Overview:</b></p><ul><li><p><b>
Monday-Friday 8:00am-4:30pm EST.</b></p></li><li><p>
Fully remote role - work anywhere in the U.S.</p></li><li><p>
Call center is a 24/7 operation.</p></li><li><p>
Holiday work is expected.</p></li><li><p>
Schedules may be adjusted based on business need.</p></li></ul><p><b><br>
Key Responsibilities:</b></p><ul><li><p>
Respond to incoming calls from individuals seeking emotional support or mental health resources; may expand to message and video chats in the future.</p></li><li><p>
Create a safe and supportive environment for members by ensuring privacy and maintaining a calm, empathetic presence.</p></li><li><p>
Assess/Identify clinical risk and transfer member for clinical support.</p></li><li><p>
Help members navigate through employee assistance program and behavioral health benefits, internal and external resources, and connect to appropriate providers.</p></li><li><p>
Document all interactions in real-time using secure systems, in compliance with HIPAA and internal policies.</p></li><li><p>
Take direction to execute techniques, processes, and responsibilities.</p></li><li><p>
Determine purpose of call by actively listening and interacting with callers, triages call in a in a professional and timely manner.</p></li><li><p>
Assess client&rsquo;s needs; researches and articulately communicates information regarding pertinent EAP/Worklife services and resources.</p></li><li><p>
Use screening tools to identify where urgent clinical intervention is needed, and transfers calls appropriately, including members in crisis and at risk.</p></li><li><p>
Perform appropriate research in internal databases and online to identify potential providers and resources.</p></li><li><p>
Enter member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally.</p></li><li><p>
Communicate effectively with all internal stakeholders.</p></li><li><p>
Utilize relevant Aetna databases to research and identify validated, appropriate member resources.</p></li><li><p>
In the appropriate EAP system, maintaining an inventory of materials.</p></li><li><p>
Provide miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.</p></li><li><p>
Compliance with Policies and Regulatory Standards</p></li><li><p>
Protect the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.</p></li><li><p>
Maintain accurate and complete internal documentation of required information that meets risk management and regulatory requirements.</p></li><li><p>
Proactively listens to members and anticipates their needs, taking full ownership of each member interaction.</p></li><li><p>
Address inquires and resolve issues as a &quot;single-point-of contact&quot; based on phone calls, digital and written correspondence.</p></li><li><p>
Provide customized interaction based on customer preference and individualized needs.</p></li><li><p>
Resolve complex issues without or with limited management intervention.</p></li><li><p>
Administer structured pre-screening assessment based on triggers to assure urgent needs are directed appropriately.</p></li><li><p>
Identify triggers for additional resources and support connections to such responses.</p></li><li><p>
Assess for social determinants/needs and offers and connects members with viable resources to address those needs.</p></li></ul><p></p><p><b>
Workspace Requirements:</b></p><ul><li><p>
Position is fully remote/WAH.</p></li><li><p>
Must have a separate workspace, free from distraction, in a room with a door that closes, to maintain member privacy.</p></li><li><p>
Sitting in front of the computer with double monitors and a headset on</p></li><li><p>
Multitasking, often while speaking with our members.</p></li><li><p>
Typing/documenting.</p></li><li><p>
Utilizing intranet and other tools to assist with call handling, often in the moment.</p></li><li><p>
Utilizing chats/IM during or in between calls for support.</p></li><li><p>
Reading emails to stay up-to-date on important plan sponsor information, process changes, department information.</p></li><li><p>
Must have reliable internet and need to be hardwired into internet modem (wifi not supported).</p></li><li><p>
Internet speed - Home Internet Download Speed to be a minimum of 400mbps and Upload speed between 10-20mbps.</p></li><li><p>
Broadband or Fiber connection. Using DSL (satellite), Cellular internet (T-Mobile, Verizon, AT&amp;T Fixed Wireless, US Cellular to name a few) use cell towers or a satellite and not a direct cable to provide internet.</p></li><li><p>
Ensure provider sets up a 4 port modem. Employees use the 4th port for work internet.</p></li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li><p>
1-2 years of experience in a call center, help line, or customer support environment&mdash;especially involving virtual communication.</p></li><li><p>
1-2 years of experience in a social, psychological, or human service field providing client support.</p></li><li><p>
Technologically proficient, including basic computer knowledge (Microsoft Office Suite, Word, Excel, Teams, etc.)</p></li><li><p>
Strong verbal communication, emotional intelligence, and active listening skills; ability to remain composed and supportive during emotionally intense or crisis situations.</p></li><li><p>
Able to troubleshoot basic issues related to call center platforms, which may include video and chat modalities.</p></li><li><p>
Maintain a private, professional, and distraction-free workspace, be camera ready and supported by a reliable wired broadband or fiber internet connection (minimum 400 Mbps download, 10&ndash;20 Mbps upload; DSL and cellular not permitted).</p></li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li><p>
Experience using multiple systems and screens, call platforms, video and chat platforms (e.g.Five9, Microsoft Teams, or proprietary systems) in member-facing roles.</p></li><li><p>
Experience working with the Behavioral Health population.</p></li><li><p>
Bilingual or multilingual skills.</p></li><li><p>
Bachelor&rsquo;s degree in psychology, social work, or related field.</p></li></ul><p><b><br>
Education:</b></p><ul><li><p>
High school diploma or GED.</p></li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$18.50 - $42.35<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:</p><ul><li><p><b>
Affordable medical plan options,</b> a <b>401(k) plan </b>(including matching company contributions), and an <b>employee stock purchase plan</b>.</p></li><li><p><b>
No-cost programs for all colleagues </b>including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</p></li><li><p><b>
Benefit solutions that address the different needs and preferences of our colleagues</b> including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</p></li></ul><p></p><p>
For more information, visit https://jobs.cvshealth.com/us/en/benefits</p><p></p>
We anticipate the application window for this opening will close on: 03/06/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Care Partner - Employee Assistance Program (Monday-Friday 8:00am-4:30pm EST)

<div><div>Georgetown University comprises two unique campuses in the nation&rsquo;s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.</div><div></div><div>
Requirements</div><div></div><div>
Job Overview</div><div>
The Digital Media Associate has broad responsibilities in support of promoting and protecting the Georgetown University brand on a daily basis through digital communities on top tier social media channels and the website. The Digital Media Associate reports to the Director, Digital Engagement and Social Media and collaborates extensively with the Creative Services team and Office of Strategic Communications as a whole to strategically promote and protect the University.</div><div></div><div>
The responsibilities of the Digital Media Associate include: monitoring and responding to online communities, writing marketing and social media copy that maximizes views and optimizes SEO, analyzing data related to online brand conversation and results of individual digital campaigns, development of content for digital channels and overseeing projects related to social media.</div><div></div><div>
The Digital Media Associate will work with key stakeholders in the Office of Strategic Communications and across the university to ensure that Georgetown&rsquo;s online channels have consistent and appropriate brand messaging.</div><div></div><div>
The Digital Media Associate will be required to work flexible hours and respond in a timely and professional manner to inquiries from internal and external constituents. The employee regularly exercises discretion and judgment in his/her work by serving as an institutional liaison to audiences that rely on the daily operations of the Office of Strategic Communications. This independent judgment is particularly critical to ensuring an effective University response in the event of any unforeseen campus emergency or event.</div><div></div><div>
Work Interactions</div><div>
The Digital Media Associate reports to the Director, Digital Engagement and Social Media and works very closely with the entire Office of Strategic Communications to manage communications to protect and promote Georgetown University on a daily basis. The position will also coordinate with colleagues across the university, including Campus/School/Center/Institute/Program/Initiative communications/events staff and other university leaders, to support effective communications. This role will also work with student content creators in the &ldquo;Georgetown Stories&rdquo; Program. Given the diverse needs of the position and interactions the person in this position requires a positive and flexible attitude, strong oral and written communications skills, careful judgment and discretion with respect to strategic, confidential material, flexibility, efficiency and the ability to prioritize tasks and meet deadlines for a wide variety of assignments.</div><div></div><div>
Requirements and Qualifications</div><ul><li>
Academic Level: Bachelor&rsquo;s Degree</li><li>
A minimum of one to three years working in a digital marketing or social media related role required.</li><li>
Experience must include interacting with online communities and monitoring social media.</li><li>
Strong understanding of social media platforms and best practices required.</li><li>
Strong interpersonal skills required to work collaboratively across many departments.</li><li>
Understanding of digital measurement analytics platforms preferred.</li><li>
Working knowledge of Adobe Creative Suite (Illustrator, Photoshop, InDesign), and enthusiasm for graphic design, preferred.</li></ul><div></div><div>
Work Mode Designation</div><div>
This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position&rsquo;s mode of work designation. Complete details about Georgetown University&rsquo;s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.</div><div></div><div>
Pay Range:</div><div>
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:</div>
$41,926.00 - $65,090.00<div></div><div>
Compensation is determined by a number of factors including, but not limited to, the candidate&rsquo;s individual qualifications, experience, education, skills, and certifications, as well as the University&rsquo;s business needs and external factors.</div><div></div><div>
Current Georgetown Employees:</div><div>
If you currently work at Georgetown University, please exit this website and login to GMS (<div>gms.georgetown.edu</div>) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.</div><div></div><div>
Submission Guidelines:</div><div>
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.</div><div></div><div>
Need Assistance:</div><div>
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click <div>here</div> for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or <div>ideaa@georgetown.edu</div>.</div><div></div><div>
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works <div>website</div>.</div><div></div><div>
EEO Statement:</div><div>
GU is an <div>Equal Opportunity Employer</div>. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic <div>protected by law</div><i>.</i></div><div></div><div>
Benefits:</div><div>
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the <div>Department of Human Resources website</div>.</div></div>

Digital Media Associate

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Care Partner - Employee Assistance Program (Sunday-Thursday 10:00am-6:30pm EST)

Care Partner - Employee Assistance Program (Monday-Friday 8:00am-4:30pm EST)

Digital Media Associate