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dispatcher- kansas city, ks Jobs in Kansas City

dispatcher- kansas city, ks

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dispatch coordinator

Keller Fire & Safety, Inc.

<p><b>Job Summary:</b></p><p>The Service Coordinator is primarily responsible for dispatching inspections and service for our customer base. This role supports our field technicians, ensuring that daily tasks and workloads are completed efficiently. The Service Coordinator directly interacts with customers, delivering high-quality, and professional service in response to their needs.</p><p><b>Primary Responsibilities:</b></p><p>1. Interact with customers to provide the best quality service.</p><p>2. Dispatch field technicians for extinguisher and hood &amp; duct services and inspections.</p><p>3. Coordinate with the customer and/or building to properly notify all parties of scheduled service.</p><p>4. Troubleshoot field technician questions and issues in Inspection Software Management Systems.</p><p>5. Provide customers with information on requested parts or additional services.</p><p>6. Produce monthly reports as requested.</p><p>7. Notify the Office Manager of pending issues and duties that cannot be performed, prior to absence.</p><p>8. Perform related duties as assigned.</p><p>9. Maintain regular and consistent attendance.</p><p><b>Job Qualifications:</b></p><p><b>Required:</b></p><p>&middot; High School Diploma or General Educational Development (GED) equivalent.</p><p>&middot; 2&ndash;3 years of customer service experience.</p><p>&middot; Strong verbal and written communication skills, with the ability to interface effectively with customers and service personnel.</p><p>&middot; Proficiency in Microsoft Office software and standard office/accounting practices.</p><p>&middot; Ability to pass a pre-employment drug test and background check.</p><p><b>Preferred: </b></p><p>&middot; A background in fire protection is a plus.</p><p>&middot; Associates degree in business or a related field, or an equivalent combination of education and experience.</p><p>&middot; Knowledge of Sage Software is a plus.</p><p>Job Type: Full-time</p><p>Pay: $19.00 - $24.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Dispatch Coordinator

Johnson Controls

<div><h3 class="jobSectionHeader"><b>What you will do:</b></h3><ul><li><h3 class="jobSectionHeader"><b>
The NDC Schedule Dispatch Coordinator (SDC) is responsible for performing service dispatch and supporting field operation activities within the Security Domain of JCI. They will work closely with NDC Team Managers, field Service Team Managers, internal Operational Excellence partners, peers and customers to drive key business initiatives and service delivery such as managing service backlog, SLA agreements, ensure technician schedule efficiency, coordinate third party vendor meets, accountable for establishing strong professional relationships with field personnel, answering and responding to internal and external inquiries from customers along with other duties to drive field service delivery. They are expected to be able and willing to perform and partner across all major functions within the Schedule Dispatch Coordinator role including Service, Inspection Dispatch, and Parts Pending management.</b></h3></li></ul><h3 class="jobSectionHeader"><b>
How you will do it:</b></h3><ul><li><h3 class="jobSectionHeader"><b>
As a Schedule Dispatch Coordinator, it is important to exhibit excellent communication skills, have basic knowledge of computer applications, Microsoft Excel, strong organizational and decision-making skills. Must be flexible and able to adjust to rapid change at a moment&rsquo;s notice. NDC SDC team members must be able to speak confidently with customers in driving the day-to-day operation and scheduling of service jobs. SD Coordinators are responsible for scheduling service requests, managing technician workflow, meeting or exceeding Key Performance Indicators, and other duties as assigned.</b></h3></li></ul><ul><li><b>This role is REMOTE</b></li></ul><p></p><h3 class="jobSectionHeader"><b>
What we look for:</b></h3><h3 class="jobSectionHeader"><b>
Required</b></h3><ul><li><ul><li><b>Minimum of 2-years customer service</b></li></ul></li><li><ul><li><b>Service dispatch scheduling experience</b></li></ul></li><li><ul><li><b>Flexibility to perform other duties as assigned &middot; Maintain above satisfactory attendance</b></li></ul></li><li><h3 class="jobSectionHeader"><b>
High School Diploma</b></h3></li></ul><h3 class="jobSectionHeader"><b>
Skills Required</b></h3><ul><li><b>Good written and verbal communication skills, Detailed Oriented, Flexibility, Composure</b></li><li><b>Knowledge of Microsoft office (Email/Excel) and other required programs</b></li><li><b>Confidence, Problem Solving, Composure Critical Thinking Skills, Proactive Decision-Making Skills, Self-Motivated/Driven, Time Management and Prioritization skills &middot;</b></li><li><b>Ability to Self-Manage, Accountability, Change Agent</b></li></ul><h3 class="jobSectionHeader"><b>
Hiring Compensation Range: $38,000 - $48,000 USD. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at </b><b>https://www.johnsoncontrols.com/careers</b><b>.</b></h3></div>

Schedule Dispatch Coordinator

Armanino Advisory on behalf of Catalyst Family

<p><b>Job Summary</b></p><p>The Dispatcher is responsible for coordinating daily truck and grapple operations to ensure efficient material delivery, maximize truck utilization, and support revenue generation. This role requires strong communication with drivers, yard personnel, and management to plan routes, schedule deliveries, and ensure accurate operational reporting.</p><p>The Dispatcher will maintain the daily dispatch schedule, track loads delivered, and utilize tools such as Samsara for route planning and fleet coordination.</p><p><b>Key Responsibilities</b></p><p><b>Daily Dispatch &amp; Driver Coordination</b></p><ul><li>Communicate daily dispatch schedules to drivers including delivery locations, material types, and pickup instructions.</li><li>Coordinate the movement of company trucks to ensure timely deliveries and efficient use of equipment.</li><li>Monitor driver progress throughout the day and adjust schedules as needed due to delays, traffic, or operational changes.</li><li>Serve as the primary point of contact for drivers during the workday.</li></ul><p><b>Yard Coordination &amp; Material Availability</b></p><ul><li>Communicate regularly with yard personnel to understand available materials for sale and current inventory levels.</li><li>Schedule truck deliveries based on available materials in the yard.</li><li>Coordinate loading schedules to minimize driver wait times and maximize daily throughput.</li></ul><p><b>Revenue Optimization</b></p><ul><li>Plan daily delivery schedules with the goal of maximizing truck utilization and revenue generation.</li><li>Prioritize deliveries and material movement that support higher-value product sales.</li><li>Coordinate efficient routing to increase loads per truck per day.</li></ul><p><b>Grapple Truck Scheduling</b></p><ul><li>Plan and manage the daily schedule for grapple truck operations.</li><li>Coordinate pickups with customers and ensure trucks are routed efficiently.</li><li>Schedule backhauls when possible so trucks delivering material can return with inbound material to maximize efficiency.</li></ul><p><b>Load Tracking &amp; Operational Reporting</b></p><ul><li>Maintain a Load Log documenting all loads delivered and hauled each day.</li><li>Ensure accurate recording of truck/driver, material type, customer/location, volume (yards or loads), and date/time.</li><li>Ensure data accuracy so the information can be used for operational reporting and performance tracking.</li></ul><p><b>Route Planning &amp; Fleet Technology</b></p><ul><li>Utilize Samsara for route planning, GPS tracking, and fleet coordination.</li><li>Monitor truck locations and adjust routes when necessary to improve efficiency.</li><li>Assist in identifying opportunities to reduce drive time and improve daily productivity.</li></ul><p><b>Qualifications / Requirements</b></p><ul><li>Experience in dispatch, logistics, transportation coordination, or construction/industrial operations preferred.</li><li>Strong communication and organizational skills with the ability to coordinate multiple drivers and schedules simultaneously.</li><li>Proficiency in Microsoft Excel for maintaining operational logs, tracking loads, and supporting internal reporting.</li><li>Experience using Samsara or similar fleet management software for route planning, GPS tracking, and dispatch coordination.</li><li>Ability to maintain accurate operational records including load logs and dispatch schedules.</li><li>Strong attention to detail and ability to work with operational data.</li><li>Ability to make real-time adjustments to dispatch schedules in a fast-paced environment.</li><li>Bilingual in Spanish and English.</li><li>Comfortable communicating with drivers, yard personnel, and management throughout the day.</li></ul><p><b>Key Skills</b></p><ul><li>Logistics and route planning</li><li>Communication with drivers and operations staff</li><li>Time management and scheduling</li><li>Problem solving in fast-paced environments</li><li>Attention to detail in recordkeeping and reporting</li></ul><p><b>Work Environment</b></p><ul><li>Primarily office-based (some time walking into the yard) with frequent communication with drivers and yard personnel.</li><li>Fast-paced operational environment requiring real-time decision making.</li><li>Early morning scheduling and coordination required to prepare daily dispatch.</li></ul><p>Pay: $75,000.00 - $85,000.00 per year</p><p>Experience:</p><ul><li>Dispatching: 2 years (Preferred)</li><li>Microsoft Excel: 1 year (Preferred)</li><li>Transportation planning: 2 years (Preferred)</li></ul><p>Language:</p><ul><li>Spanish and English (Preferred)</li></ul><p>Work Location: In person</p>

Dispatcher

Munoz Trucking

<p>Now Hiring: Dispatch Planner</p><p>Location: Horizon City, TX<br/>Pay: $16/hour + Opportunity to Grow</p><p>We are currently looking for a motivated <b>Dispatch Planner</b> with <b>mid-level experience</b> to join our growing team! If you enjoy organizing schedules, working in a fast-paced environment, and helping operations run smoothly, this could be the perfect opportunity for you.</p><p><b>Responsibilities include:</b></p><ul><li>Planning and coordinating daily dispatch operations</li><li>Communicating with drivers and internal staff</li><li>Tracking loads and ensuring on-time deliveries</li><li>Assisting with route planning and problem-solving</li><li>Supporting operations as needed</li></ul><p><b>Requirements:</b><br/>✅ <b>Mid-level dispatch or logistics experience required</b><br/>✅ Strong communication and organizational skills<br/>✅ Basic computer knowledge<br/>✅ Ability to multitask and stay organized<br/>✅ Trucking or transportation experience is a plus</p><p><b>What we offer:</b></p><ul><li>$16/hour starting pay</li><li>Growth opportunities within the company</li><li>Health, Vision &amp; Dental Insurance</li><li>Supportive team environment</li><li>Stable, long-term position</li></ul><p>Apply today and become part of a company where your work matters and your career can grow!</p><p>Pay: $16.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Dispatch Planner

MidAmerican Energy Company

<div>
 <strong>
  Job Description
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  <br/>
 </strong>
 ﻿Receive and prioritize customer operations designated work orders in a fashion that maximize employee availability and monitor appointment status to ensure customer commitments are being achieved. Through effective application of service dispatch systems and methods, assess type and urgency of service requests and assign to appropriate service technicians. Continually monitor status of service activities and provide coordination and support to service operations and field personnel.
 <br/>
 <br/>
 There are currently two (2) open positions.
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 One position will be on a rotating schedule.
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 <br/>
 One position will be filled for the following hours of work: Friday/Saturday/Sunday/Monday 12:00 PM &ndash; 10:00 PM (4, 10s).
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 <strong>
  Responsibilities
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  <br/>
 </strong>
 ﻿Exercise judgment giving precedence to dispatch of requests and/or scheduled service orders utilizing mobile data terminals, resource manager, customer service system and voice radios. (65%) Coordinate non time sensitive work orders to help fill any potential down time in schedule (15%) Coordinate service work and provide support to other gas and electric operating divisions. (10%) Perform additional responsibilities as requested or assigned. (10%)
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  Qualifications
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  <br/>
 </strong>
 ﻿Associate's degree in business or a related major or the equivalent related work experience. (Typically three years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree.) Three years of related experience. Ability to handle and prioritize multiple tasks concurrently. Effective oral and written communication skills. Effective analytical and problem-solving skills. Personal computer skills. Effective ability to prioritize and handle multiple tasks and projects concurrently. Must be willing to work a variable schedule (rotating shift) in a centralized dispatch center. This position is subject to Department of Transportation mandated drug testing, including but not limited to random drug testing. Employees must be able to perform the essential functions of the position, with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
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 <strong>
  About Us
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  <br/>
 </strong>
 MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.
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 <strong>
  About The Team
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  <br/>
 </strong>
 MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.
</div>


Service Dispatcher

Epika Fleet Services

<div>Overview:
<div><b>
Keep Fleets Running. Keep Customers Moving.</b></div><div></div><div><br>
At <b>M.E.S.O. Inc.</b>, we pride ourselves on being the go-to partner for construction and industrial companies that rely on safe, dependable equipment. From mobile service and repairs and fleet support, our mission is simple: <b>keep our customers moving forward</b>.</div><div></div><div><br>
We&rsquo;re looking for a <b>Account Manager</b> to join our growing team. In this role, you&rsquo;ll be the central hub that keeps our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, this is your opportunity to make a direct impact on our customers&rsquo; success.</div><div></div><div><b><br>
If you&rsquo;re ready to play a key role in keeping fleets on the road and customers moving, M.E.S.O. Inc. wants to hear from you. Apply today and join a company that&rsquo;s driving the future of mobile equipment service.</b></div>
Responsibilities:
<h2 class="jobSectionHeader"><b>What You&rsquo;ll Do</b></h2><ul><li><div><b>
Own the schedule</b> &ndash; manage and coordinate daily schedules for our mobile service technicians</div></li><li><div><b>
Support the field</b> &ndash; process parts requests and ensure technicians have what they need to get the job done right</div></li><li><div><b>
Keep customers informed</b> &ndash; provide clear updates on timelines, lead-times, and service expectations</div></li><li><div><b>
Maintain accuracy</b> &ndash; update customer databases with current information and service details</div></li><li><div><b>
Bridge communication</b> &ndash; serve as the link between customers, technicians, and department managers</div></li><li><div><b>
Support accounting</b> &ndash; provide accurate maintenance contract billing information and prepare service invoices</div></li></ul>
Qualifications:
<h2 class="jobSectionHeader"><b>What We&rsquo;re Looking For</b></h2><ul><li><div>
Strong organizational skills with the ability to balance multiple priorities</div></li><li><div>
Excellent communication skills &mdash; clear, professional, and customer-focused</div></li><li><div>
Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)</div></li><li><div>
A team player who thrives in a collaborative, fast-moving environment</div></li><li><div>
Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation</div></li></ul>
Benefits:
<h3 class="jobSectionHeader"><b>Benefits</b></h3><ul><li>
Health, Dental, Vision &amp; Life Insurance</li><li>
401K Retirement Plan &amp; Matching</li><li>
Health Savings Account</li><li>
Paid Time Off</li></ul>
Pay Range: USD $24.00 - USD $30.00 /Hr.</div>

Account Manager

JM Test Systems

<div><h4 class="jobSectionHeader"><b>JM Test Systems is seeking a dedicated and reliable Driver/Delivery Personnel to represent our company in delivering and picking up equipment, paperwork, and raw materials across the Midwest region supporting our Mattoon, IL office. This role involves ensuring timely deliveries, excellent customer service, and maintaining the safety and integrity of the equipment. If you're a detail-oriented, safety-conscious individual with strong communication skills, we'd love to hear from you!</b></h4><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Represent JM Test Systems to external customers in a professional manner.</li><li>
Deliver and pick up equipment, paperwork, and raw materials across the assigned region as directed by the Logistics Coordinator and Management.</li><li>
Ensure safety standards are met while performing duties, including loading/unloading materials and operating a company vehicle.</li><li>
Communicate effectively with customers regarding equipment pick-up, delivery, and turnaround times.</li><li>
Maintain customer relationships by addressing needs and providing top-notch service.</li><li>
Ensure a neat and clean appearance as a representative of JM Test Systems.</li><li>
Report vehicle maintenance needs and coordinate repairs/services as required.</li><li>
Follow best safety practices when driving, loading, unloading, and at customer facilities.</li><li>
Meet daily deadlines and communicate any exceptions to the dispatch coordinator.</li><li>
Conduct daily check-ins with the logistics coordinator.</li><li>
Obtain customer signatures and organize necessary documents for submission to corporate.</li></ul><p><b>
Physical Requirements:</b></p><ul><li>
Ability to sit for extended periods while driving.</li><li>
Lift and move equipment (up to 50 lbs or more, with a dolly available as needed).</li><li>
Perform tasks requiring bending and hauling/moving equipment by hand.</li><li>
Ability to travel long distances and make overnight stays.</li><li>
Early start times and on-call availability (minimal).</li><li>
Ability to work 10-12 hours per day, typical but not guaranteed.</li><li>
Keep up with paperwork and follow necessary procedures.</li></ul><p><b>
Benefits:</b></p><p><b>
Stability and Unlimited Opportunity!</b></p><ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>HSA with Employer Contribution</li>
<li>401(k) with Company Matching</li>
<li>Paid Time Off: Vacation, Sick Leave, Birthday, and Holidays</li>
<li>Employer-Paid Life Insurance</li></ul><p><br>
</p><p><b>Traveling Incentives:</b></p><br>
<p></p><ul>
<li>All travel expenses fully covered, including:</li>
<li>Vehicle &amp; Fuel</li>
<li>Hotel Accommodations (Overnight only)</li>
<li>All required PPE provided by the company for specific projects</li></ul><p><b>
Work Environment:</b></p><ul>
<li>Lab based (indoors) and Field based (outdoors)</li>
<li>Regional Travel (see travel incentives)</li>
</ul><p><b>Schedule:</b></p><p>
</p><ul><li>40 hour work week</li>
<li>Monday to Friday</li>
<li>Overtime as needed</li>
<li>Weekends as needed</li></ul></div>

Delivery Driver-Remote Dispatch

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