customer experience associate Jobs in San Francisco

customer experience associate

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customer service agent full time

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customer service coordinator full time

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sales development representative

dispatcher and customer service representative

Stella Courier

Stella Courier is looking for a new full time Dispatch/Customer service representative that can help with the ever growing work load. This role is dynamic and requires the ability to pivot in a fast paced environment. Office staff ensures smooth daily operations at Stella Courier through strong organization, adaptability, and customer service. The position includes opening and closing responsibilities and requires flexibility to handle changing priorities throughout the day.Must be comfortable with :Communicating directly and effectivelyusing a 2 way radioGmailGoogle DriveSlackQuickbooksKey Skills<ul><li>Exceptional Communication and Teamwork: The ability to communicate clearly, professionally, and courteously across all platforms (phone, email, in-person) with customers, couriers, and management. Must be a proactive team player, providing necessary support and information to keep operations flowing smoothly.</li><li>Strong Organization and Time Management: ability to prioritize competing tasks, manage high-volume workflows, maintain accurate records, and adhere to deadlines in a fast-paced environment.</li><li>Proficiency with Essential Software: Demonstrated competency with key operational tools, including the Google Drive suite (Docs, Sheets), internal communication platforms like Slack, and accounting/invoicing software, specifically QuickBooks.</li></ul>Core Responsibilities: <ul><li>Inquiry Management: Promptly and professionally answer incoming phone calls and respond to customer emails, addressing general inquiries, service issues, and operational questions as well as accurately provide updates on job status,</li><li>Job Booking and Confirmation: Efficiently book and confirm customer delivery jobs, managing both same-day, urgent requests and pre-scheduled jobs booked in advance</li><li>Quoting and Financial Documentation: offer quotes and estimates, create detailed quotes for new services, and issue professional invoices for completed work.</li><li>Payment Processing: Systematically collect and process payments. This includes accurately charging credit cards on file or processing new payments directly within QuickBooks system, ensuring all financial transactions are recorded correctly.</li></ul>Job Types: Full-time, Part-timePay: $22.00 - $25.00 per hourExpected hours: 20.0 &ndash; 40.0 per weekPeople with a criminal record are encouraged to applyWork Location: In person

Dispatcher and Customer Service Representative

Fresenius Medical Care

<div></div><div><div>PURPOSE AND SCOPE:
Serves as a regional sales representative and provides superior service, clinical support, and sales performance to dialysis customers within a particular sales territory.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
<ul><li>Developing professional expertise; applies company policies and procedures to achieve projected quarterly sales goals for assigned renal products within assigned territory.
</li><li>Executes on sales objectives and drives for results:<ul><li>
 Provides clear and accurate sales targets and forecast on assigned products on a regular basis.</li><li>
 Plans for, delivers, and measures results</li><li>
 Achieves regular and consistent face-to-face customer call activity on key products (minimum of 3+ calls on average per day, to include an average of 1 physician call per day).</li><li>
 Maintains accurate and timely reports including sales calls, product market shares, demographics, and sales target reports.</li><li>
 Identifies threats and opportunities using sales data and customer feedback</li></ul></li><li>
Attends local Network, ANNA, and regional shows that are important to the Regional Sales Manager's business.</li><li>
Participates in national sales meeting and all required training.</li><li>
Communicates and Collaborates effectively with supervisor and company personnel in order to plan for and achieve success.</li><li>
Maintains technical and clinical proficiency on all products</li><li>
Develops strong customer relationships and delivers customer centric solutions with focus on providing value:</li><li>
Identifies customer needs and addresses them by selling the compete value of Fresenius products and services provide.</li><li>
Provides excellent follow-up and service to internal and external customers.</li><li>
Support Fresenius Clinical Support Specialist with physical presence during equipment evaluations.</li><li>
Coordinates all in-services, technical and sales support functions to meet customer needs and expectations.</li><li>
Utilizes the Customer Relations Management (CRM) tool daily and maintains all current customer contact and product sales call information.</li><li>
Maintains and updates key customer information.</li><li>
Enters and closes customer appointments including products discussed on a daily basis.
</li><li>Maintains accurate and effective use of APTTUS Contract Management Software Program.</li><li>
Maintains timely and accurate management of customer contracts.
</li><li>Exercises good judgment within defined procedures and practices to determine appropriate action.</li><li>
Reviews and complies with the Code of Business Conduct and all applicable company compliance policies and procedures, local, state and federal laws and regulations.</li><li>
Assists with various projects as assigned by direct supervisor.</li><li>
Completes all administrative duties as assigned by direct supervisor such as accurate and timely expense reports and operates within operating expense (Annually) budget.</li><li>
Other duties as assigned 
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.</li></ul>
PHYSICAL DEMANDS AND WORKING CONDITIONS:<ul><li>
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area.</li><li>
Extensive travel by automobile, train, or airplane is often necessary to cover assigned territory and includes overnight stays. Contact with customers by phone alone is not adequate. Occasional weekend work necessary to support trade show events.</li><li>
Lifting requirements include setting up portable booths, occasional lifting and transporting medical equipment and supplies for purposes of in servicing customers.
</li><li>Must reside within assigned territory as permissible under state law.</li></ul>
SUPERVISION:
<ul><li>None</li></ul> 
EDUCATION:
<ul><li>Bachelor's Degree required; in lieu of degree extensive, relevant technical, clinical, or related industry experience may be considered.
</li></ul>EXPERIENCE AND REQUIRED SKILLS:
<ul><li>Minimum 2 - 5 years of related medical sales experience; or an advanced degree without experience; or equivalent directly related work experience.</li><li>
Experience and proven success with consultative selling; approach and methodology</li><li>
Demonstrates effective presentation skills, professional and executive presence, and effectively establishes credibility with any audience</li><li>
Effective communication skills, both verbal and written; demonstrates ability to deliver timely and useful multi-mode communications to both internal and external customers</li><li>
Must have basic computer skills including but, not necessarily limited to, Word, Excel, Power Point.</li></ul> 
The rate of pay for this position will depend on the successful candidate&rsquo;s work location and qualifications, including relevant education, work experience, skills, and competencies.
Base Rate: $95, 000 - $110, 000 + Incentive comp 
 
This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. 
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.</div>
EOE, disability/veterans</div>

Sales Consultant, Kidney Solutions (San Francisco Bay Area)

Emerald Fund - 100 & 150 Van ness, Luxury Residential Highrises

Emerald Fund is a small, privately owned company in high growth, fast paced mode. Headquartered in San Francisco, Emerald Fund is one of the Bay-Area&rsquo;s premier real estate developers. Our focus is developing and managing high quality properties. Our employees enjoy the opportunity to wear many hats and grow through hands-on experiences. Each employee&rsquo;s contributions directly impact company performance and growth potential. Emerald Fund offers a highly competitive compensation and benefits package along with a warm, friendly working environment valuing collaborative thinking for high end results.Leasing Consultant Job descriptionThe primary responsibilities of the Leasing Consultant will involve use of marketing and sales techniques to show vacant units and build a strong community within Van Ness Apartments.Base plus commission on new rentals and renewals.Basic responsibilities include but are not limited to:<ul><li>Greeting all residents, future residents and internal team members in a professional manner</li><li>Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties</li><li>Morning building walks that ensure tour path is presentable</li><li>Facilitating all aspects in the apartment leasing process</li><li>Completion of prospect files in a timely manner, including but not limited to collecting income verification and security deposits</li><li>Weekly data entry of prospect tour information and applicant tracker</li><li>Knowledge of daily rate and specials changes</li><li>Ensuring units are ready for move-in</li><li>Resident assistance with general needs and requests</li><li>Checking and responding to voice messages and property email inboxes</li><li>Daily Craigslist ad posting that adhere to ad specifications as is advised by Manager</li><li>Respecting the boundaries of confidentiality</li><li>Compliance with fair housing laws and safety</li></ul>If necessary, the Leasing Consultant may also be called upon for the following:<ul><li>Execute a successful renewal program and effectively communicate the program to residents</li><li>Support the Manager in recurring accounting functions and processing of customer service requests (including maintenance work orders).</li><li>Assist Managers with coordination of day-to-day activities in accordance with the standards established by the Managers.</li><li>Assist in maintaining office clerical, filing and record keeping systems.</li><li>Provide support to Front Desk Services when required.</li></ul>Ideal candidates will have:<ul><li>2+ years apartment leasing experience</li><li>Proven sales track record, including excellent customer service skills</li><li>Ability to multi-task with excellent follow through to pending issues</li><li>Projection of a professional image by following dress code and appearance standards as set forth by the community</li><li>Basic typing and clerical skills</li><li>A positive, upbeat attitude</li><li>Excellent Communication Skills with proven effectiveness for sucess</li><li>Familiarity with Onesite, AMSI,Yardi, Rent Roll, Yieldstar, MRI, and/or LRO is a plus</li></ul>Physical Requirements: Extensive mobility required. Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to walk two properties, including 4 flights of stairs, to complete physical inspections, deliver resident communications, and show apartments.Significant Typing and computer use required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.This employer requires all employees pass a criminal background check. All qualified applicants will be considered, and this employer complies with the San Francisco Fair Chance Ordinance and local, state, and federal employment laws.Job Type: Full-timePay: $56,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>Property leasing: 2 years (Preferred)</li><li>Administrative: 1 year (Preferred)</li><li>Communication skills: 2 years (Required)</li><li>OneSite: 1 year (Preferred)</li><li>Fair Housing regulations: 1 year (Preferred)</li><li>Customer service: 1 year (Required)</li></ul>Work Location: In person

Leasing Consultant

Ria Money Transfer

<div>Description 
 
 
 
 
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. 
 
We believe we can create a world in which people are empowered to build the life they dream of no matter who they are or where they are. One customer, one family, one community at a time. 
 
ABOUT THIS ROLE 
 
We are currently looking for a Part Time Sales Associate to join our growing team who will be responsible for promoting and processing all products and services offered by Ria to ensure excellent customer experience. This role includes administrative and office support functions, serving customers, internal departments, other branches, and stores. The Sales Associate will also be responsible for communicating key information to senior staff and assisting with various assigned tasks. The goal is to contribute to meeting or exceeding the monthly performance targets established by management. 
 
ROLES &amp; RESPONSIBILITIES<ul><li>
 Interact with customers face to face to receive and process all of Ria&rsquo;s products such as money transfers, money orders, selling and buying foreign currency.</li><li>
Accurately verify or enter the customer&rsquo;s information on our systems.</li><li>
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.</li><li>
Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team.</li><li>
Keep up to date with Ria&rsquo;s products, services and policies.</li><li>
Balance the cash register and prepare cash for bank deposit.</li><li>
Prepare daily transactions record.</li><li>
Perform other duties as assigned or requested by your colleagues and superiors.</li></ul> 
 
POSITION REQUIREMENTS<ul><li>
Has a passion for customer service, and experience engaging customers in Spanish and English.</li><li>
Excellent communication skills, both verbal and written.</li><li>
Some computer experience using MS Word and Excel, phone, and other office equipment.</li><li>
Able to work in a team environment, as well as independently.</li><li>
The ability to work a flexible schedule (e.g., weekends, holidays, extended working hours) and regular attendance are essential.</li><li>
Ability to learn quickly and follow instructions.</li><li>
Ability to work in a fast-paced environment.</li><li>
Highly organized with attention to detail.</li><li>
Strong customer service skills.</li><li>
Customer service experience face to face. (Preferable but not required).</li><li>
Experience handling cash, balancing a register (Highly preferable but not required).</li></ul> 

WORKING CONDITIONS AND PHYSICAL DEMANDS 
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job.<ul><li>
Sedentary work in an office environment</li><li>
Ability to lift up to 15 pounds</li><li>
Manual skills are required to operate computers and phones</li><li>
Frequent face to face interaction with customers</li><li>
Individuals may need to sit, stand or bend as needed</li><li>
May perform work for extended periods of time as a solo team member</li></ul> 
 
Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding service for the customers. 
 
Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 
 
 PERKS &amp; BENEFITS<ul><li>
Medical, Dental &amp; Vision Insurance</li><li>
401K Plan with Match</li><li>
Employee Stock Purchase Plan</li><li>
Paid Vacation / Sick Leave</li><li>
Tuition Assistance</li><li>
Growth Opportunities</li><li>
Corporate gatherings, team bonding events, and much more!</li><li>
Commission program 
</li></ul> 
 
Ria Money Transfer offers competitive compensation and benefits package. The non-exempt hourly rate for this position is $19.18 USD. 
In addition, Ria Money Transfer offers comprehensive and inclusive employee benefits for this role including healthcare, dental and vision benefits, a 401(K) plan, Paid Vacation/ Sick Leave and more. 
 
Location: 2188 Mission St San Francisco, CA 94110 
 
Ria Money Transfer is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, you may contact us at hrusa@riamoneytransfer.com. 
 
Check out our website to learn more about the company at: http://www.riamoneytransfer.com/ 
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company&rsquo;s right to assign or reassign duties and responsibilities to this job as needed.</div>

Sales Associate (Bilingual in Spanish)

California State University

<div><div>Job no: 556316 
Work type: Staff 
Location: San Francisco 
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) 
</div><div>*SFSU INTERNAL APPLICANTS ONLY*

Working Title

Administrative Operations Specialist

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. 
 
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. 
 
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. 
 
The person holding this position may be considered a &quot;mandated reporter&quot; under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 
 
This position may be a &quot;designated position&quot; in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

University Police Department

Appointment Type

This is a one year probationary position.

Time Base

Full-time (1.0 FTE)

Work Schedule

Monday - Friday, 8am - 5pm

Anticipated Hiring Range

$5,797.00 - $6,927.00 Per Month ($69,564.00 - $83,124.00 Annually)

Salary is commensurate with experience.

Position Summary

Under the general direction of the Director of Operations and Finance, the Administrative Operations Specialist serves as a key member of the Administrative Services Unit within the Division of Campus Safety (DCS). This position performs advanced administrative, analytical, and compliance functions in support of University Police Department operations. 
 
The incumbent independently manages complex and sensitive administrative programs including Livescan services, employment eligibility (I-9) certification for student employees, sworn and civilian recruitment coordination, police records and evidence administrative oversight, and IACLEA accreditation compliance support. The role requires interpretation and application of federal, state, CSU, and law enforcement regulatory requirements. 
 
The Administrative Operations Specialist exercises independent judgment, discretion, and analytical skills to ensure regulatory compliance, operational effectiveness, audit readiness, and continuous process improvement within a law enforcement environment. The position regularly handles highly confidential criminal justice information, background investigation materials, and accreditation documentation. 
 
This position may also provide executive-level administrative and project support to the AVP for Campus Safety &amp; Chief of Police as assigned

Position Information

Livescan Services and I-9 Certification Program Administration
<ul>
<li>Independently administer and manage the department&rsquo;s fingerprinting and employment eligibility compliance programs.</li>
<li>Perform Livescan and ink card fingerprinting services for students, faculty, staff, and the public.</li>
<li>Review, interpret, and maintain confidentiality of Department of Justice (DOJ) fingerprint results for employment and clearance purposes.</li>
<li>Generate official clearance notifications and coordinate with Human Resources and hiring managers regarding eligibility status.</li>
<li>Oversee cost recovery processes for fingerprinting services, including payment tracking, reconciliation, and revenue reporting.</li>
<li>Research and resolve revenue discrepancies; prepare financial summaries and supporting documentation for audit purposes.</li>
<li>Develop and implement procedures to ensure compliance with DOJ regulations and CSU policies.</li>
<li>Administer the Employment Eligibility Verification (Form I-9) process for Student Assistants, Federal Work Study, and International Student employees.</li>
<li>Interpret federal employment eligibility regulations and ensure timely completion and compliance.</li>
<li>Maintain electronic and manual recordkeeping systems in accordance with federal retention requirements.</li>
<li>Propose procedural improvements to enhance service delivery, compliance accuracy, and risk mitigation.</li>
</ul>
Recruitment and Pre-Employment Compliance Management
<ul>
<li>Coordinate and monitor sworn officer and public safety dispatcher recruitment and onboarding processes to ensure compliance with P.O.S.T., CSU, and DOJ regulations.</li>
<li>Manage applicant tracking within PageUp for Police Officer and Dispatcher recruitments.</li>
<li>Coordinate with Fiscal Operations and command staff to monitor position control, funding sources, and recruitment status.</li>
<li>Serve as liaison with pre-employment examination providers; coordinate scheduling, documentation, and conditional job offers.</li>
<li>Maintain confidential background, medical, psychological, and P.O.S.T. compliance records.</li>
<li>Prepare documentation for P.O.S.T. audits and inspections.</li>
<li>Assist with the preparation and submission of the DOJ Annual Police Staffing Report.</li>
<li>Develop tracking tools and reports to ensure recruitment workflow transparency and compliance adherence.</li>
<li>Identify process gaps and recommend improvements to strengthen regulatory compliance and efficiency.</li>
</ul>
Records, Evidence, and Property Administrative Oversight
<ul>
<li>Provide administrative oversight and compliance support for police records and property/evidence management systems.</li>
<li>Provide administrative coordination and records management support related to departmental case documentation and records processes.</li>
<li>Utilize law enforcement databases and Records &amp; Information Management Systems (RIMS) to maintain accurate records.</li>
<li>Ensure records are maintained in accordance with state retention laws and criminal justice regulations.</li>
<li>Provide administrative coordination and compliance support related to departmental property and evidence management processes to ensure adherence to applicable regulations and departmental procedures.</li>
<li>Support administrative compliance reviews and documentation related to property and evidence inventory controls to ensure regulatory and departmental compliance.</li>
<li>Release property to authorized individuals or agencies following adjudication or proper authorization.</li>
<li>Generate statistical and operational reports related to records and evidence management.</li>
<li>Assist with records audits and quality assurance reviews to ensure regulatory compliance.</li>
</ul>
IACLEA Accreditation Administrative Support
<ul>
<li>Serve as the primary administrative compliance coordinator for the department&rsquo;s International Association of Campus Law Enforcement Administrators (IACLEA) Accreditation program.</li>
<li>Maintain and manage accreditation files, proofs, and documentation to ensure continuous compliance with IACLEA standards.</li>
<li>Track accreditation timelines, reporting deadlines, and compliance milestones; provide regular status updates to command staff.</li>
<li>Coordinate collection, review, and organization of departmental policies, procedures, and operational documentation required for accreditation.</li>
<li>Assist in drafting, formatting, revising, and publishing departmental policies to align with accreditation standards and best practices.</li>
<li>Upload and maintain documentation within accreditation management platforms and internal tracking systems.</li>
<li>Conduct gap analyses to identify areas of non-compliance and assist in developing corrective action plans.</li>
<li>Prepare statistical summaries, compliance matrices, and supporting documentation for mock assessments and formal site visits.</li>
<li>Coordinate logistics and materials for accreditation assessments and assessor site visits.</li>
<li>Monitor updates to IACLEA standards and advise leadership on operational impact.</li>
<li>Serve as a resource to department personnel regarding documentation requirements and accreditation processes.</li>
<li>Maintain strict confidentiality of sensitive materials reviewed during accreditation cycles.</li>
</ul>
Other Duties as Assigned
<ul>
<li>Provide administrative and analytical support to the AVP for Campus Safety &amp; Chief of Police as requested.</li>
<li>Participate in special projects, process improvement initiatives, and division-wide administrative efforts.</li>
<li>Demonstrate adherence to the User-Friendly Principles (P530) and Principles of Conduct for a Multi-Cultural University (P30D).</li>
<li>Promote safe work practices and compliance with university policies.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor&rsquo;s degree in public administration, business administration, criminal justice, or related field, and/or equivalent combination of education and progressively responsible administrative experience.</li>
<li>Demonstrated ability to independently analyze administrative processes and develop procedural improvements.</li>
<li>Thorough knowledge of public administration principles, compliance regulations, and operational management practices.</li>
<li>Experience interpreting and applying complex policies, laws, and regulatory standards.</li>
<li>Strong analytical, organizational, and project management skills.</li>
<li>Ability to manage multiple complex assignments with competing deadlines.</li>
<li>Demonstrated ability to handle highly sensitive and confidential information.</li>
<li>Advanced written and verbal communication skills.</li>
<li>Proficiency in Microsoft Office Suite and database systems.</li>
<li>Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations.</li>
<li>Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management.</li>
<li>Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.</li>
<li>Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions.</li>
<li>Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups.</li>
<li>Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus.</li>
</ul>
Preferred Qualifications
<ul>
<li>Five (5) or more years of progressively responsible administrative experience, preferably in a law enforcement or higher education environment.</li>
<li>Experience supporting law enforcement accreditation programs (IACLEA, CALEA, or similar).</li>
<li>Experience preparing for audits, compliance reviews, or regulatory inspections.</li>
<li>Knowledge of P.O.S.T., DOJ, and CSU administrative requirements.</li>
<li>Experience with policy development, compliance tracking systems, and audit documentation.</li>
<li>Demonstrated ability to independently manage regulatory compliance programs.</li>
<li>Experience working in a diverse university environment.</li>
</ul>
Environmental/Physical/Special
<ul>
<li>Must be able to work in a police environment.</li>
<li>Must respond to campus emergencies and may be required to work evening, weekends and/or emergency hours.</li>
<li>Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, staff, and management.</li>
<li>Must pass fingerprinting and background investigation process prior to hire date.</li>
<li>Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.</li>
<li>The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.</li>
</ul>
Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. 
 
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

*SFSU INTERNAL APPLICANTS ONLY*
</div>
Advertised: Mar 18 2026 Pacific Daylight Time 
Applications close:</div>

Administrative Operations Specialist - (Administrative Analyst/Specialist Exempt II, Range III) - University Police Department

Allied Universal Event Services

<div>Event Security - Alameda Fairgrounds<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Kick off your exciting career in Event Security with Allied Universal&reg; Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal&reg;, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!<h2 class="jobSectionHeader">
Job Description</h2>
Come work fun events at Alameda County Fairgrounds and Event Center! 
Pay rate: $25 /hr
Required: California Security License 
Allied Universal&reg; Event Services is looking to hire Event Security. This position is responsible for checking bags, enforcing access control and implementing policies and procedures for the safety of the guests and owners, while providing superior customer service for the best guest experience. 
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned.<ul><li>
Assist in all aspects of event day preparation and execution.</li>
<li>Allow appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.</li>
<li>Screen guests during entry via bag searching, hand wand or metal detector, and ID verification.</li>
<li>Protect guests, staff, and venue ownership group assets by watching for security breaches at vital checkpoints.</li>
<li>Respond quickly to potential crowd control issues and provide escorts for unruly guests when ejections are warranted.</li>
<li>Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities and events.</li>
<li>Provide a positive experience for guests as they arrive at your facility entrance, aisle, concourse area or other location</li>
<li>Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience.</li></ul> 

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Must be 18 years of age or older.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>As a condition of employment, candidate must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test; additional screening may be required if driving a customer or company owned vehicle.</li>
<li>Able to use good independent judgment and discretion.</li>
<li>Must be able to work overtime as needed.</li>
<li>Outstanding oral and written communication skills.</li></ul>
PERKS AND BENEFITS:
<ul><li>Part-time flexible scheduling under 30 hours/week that fit with your personal life goals</li>
<li>401(k)</li>
<li>Sick Pay</li>
<li>Ongoing paid training programs and career growth opportunities</li>
<li>Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!</li></ul>
PPO: 10015<h2 class="jobSectionHeader">
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1556691</div>

Event Security - Alameda Fairgrounds

Ritual Coffee Roasters

<div>
 
 Job Announcement: BARISTA (Valencia)
 
 
 
 
 Overview
 
 
 
 Ritual Coffee is seeking a hard-working and enthusiastic barista to create experiences that change the way people know coffee. We are looking for that special someone who is dedicated to customer service, teamwork, and quality to work in our Flagship cafe on Valencia Street.
 
 
 As our new barista, you do not need to know our exact systems and techniques before you start, but you need to be self-aware and humble to be able to jump in, be helpful and problem-solve where needed. People who do not take initiative, who are not customer oriented, not open to feedback, nor passionate about coffee need not apply. You are meant for this role if you are a team player with a strong interest in and appreciation for coffee quality.
 
 
 Ultimately, we are looking for someone who has a talent for people, coffee, and supporting coworkers, and who is wholeheartedly enthusiastic about growing with our business. If this is you, we can't wait to meet you!
 
 
 ABOUT US: RITUAL IS CHANGING THE WAY PEOPLE KNOW COFFEE.
 
 
 In 2005, when corporate coffee dominated American culture, Ritual unknowingly started a fun and exciting revolution that would ultimately help launch the new coffee movement.
 
 
 We buy 90+% of our beans from producer partners that we have relationships with, setting the highest standard &acirc;&euro;&uml;in the industry. This makes sure we get our hands on the best beans in the world, but more importantly, makes sure our farmers maintain the quality of life they deserve.
 
 
 Now a bona fide San Francisco original, we've also earned our iconic status as one of the best coffee roasting companies in the world. The mission of Ritual Coffee is simple: to make people happy by giving them the best coffee experience they've ever had. Ritual roasts in SoMa, and has cafes in San Francisco and Napa.
 
 
 DIVERSITY AT RITUAL: COFFEE IS FOR EVERYONE
 
 
 We are passionate about creating safe, welcoming, and inclusive spaces on both sides of the counter and behind the scenes at Ritual. We best achieve our mission (making people happy by giving them the best coffee experience they've ever had) when our staff reflects the broad diversity of people who love coffee. Our commitment to inclusion across race, gender identity, gender expression, ethnicity, age, religion, sexual orientation, physical ability, experience, and perspective is part of what makes Ritual the innovative place that it is.
 
 
 
 Responsibilities
 
 
 
 With direct supervision and training support, all baristas are expected to:
 
 
 <ul>
 <li>
 Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company
 </li>
 <li>
 Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed
 </li>
 <li>
 Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards
 </li>
 <li>
 Stay knowledgeable about all cafe offerings, including drinks, beans, brew equipment, and Ritual
 </li>
 <li>
 Be proactive within the coffee bar team to anticipate needs, prevent problems, and maintain smooth operations
 </li>
 <li>
 Follow all employee and cafe operations policies, including but not limited to: cash handling, scheduling and feedback processes
 </li>
 <li>
 Help keep the cafe clean, beautiful and safe, providing both employees and customers with a fun, inclusive environment
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Love of coffee
 </li>
 <li>
 Passion for excellent customer service
 </li>
 <li>
 Stellar verbal communication skills
 </li>
 <li>
 Excellent interpersonal one-on-one, team, and partnership skills
 </li>
 <li>
 High level of emotional intelligence with a positive outlook and good sense of humor
 </li>
 <li>
 Seeks out feedback and is excited about self-growth and improvement within the context of the job
 </li>
 <li>
 Ability to thrive in a fast-paced environment
 </li>
 <li>
 Able to handle critical customer situations with ease
 </li>
 <li>
 Must pay strong attention to detail and have passion for high quality products
 </li>
 <li>
 Possession of a current Food Handler's Card
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 1 year experience in a customer service position
 </li>
 <li>
 Experience with soliciting and implementing feedback to improve performance
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 The physical requirements listed are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Regular and consistent attendance and the ability to sit and work with hands and arms for at least eight (8) hours per day and five (5) days per week.
 </li>
 <li>
 Physical ability to stand, reach, lift, bend, kneel, stoop, climb, walk, crawl, push and pull items weighing up to 20 pounds.
 </li>
 <li>
 Stand and move throughout the cafe/ office.
 </li>
 <li>
 Must be able to interact with customers for at least eight (8) hours per day and five (5) days per week.
 </li>
 <li>
 Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
 </li>
 <li>
 Have consistent and reliable onsite attendance at the cafe/ office.
 </li>
 <li>
 Proficient interpersonal relations and communicative skills in English;
 </li>
 <li>
 Interpret and follow a variety of instructions and procedures furnished in English - written, oral, diagram, or schedule form.
 </li>
 <li>
 Meet daily, weekly, monthly, quarterly, yearly and other deadlines consistently.
 </li>
 <li>
 Work under pressure with changing, ambiguous priorities.
 </li>
 <li>
 Communicate effectively and promptly to clients, vendors and employees of the organization.
 </li>
 <li>
 High level of manual dexterity to adeptly type and use computer equipment.
 </li>
 <li>
 Auditory and visual skills &acirc;&euro;&ldquo; Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
 </li>
 <li>
 Ability to work overtime occasionally at the last minute.
 </li>
 <li>
 Occasional Travel may be required.
 </li>
 <li>
 Stand stationary in cafe throughout the shift for periods of time (up to 8 hours per day, 5 days per week);
 </li>
 <li>
 Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft.;
 </li>
 <li>
 Ability to perform moderately strenuous physical work and withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more;
 </li>
 <li>
 Be able to adeptly use restaurant equipment;
 </li>
 <li>
 Perform basic math and fractions to complete recipes;
 </li>
 <li>
 Understand and respond to staff and customer requests in a loud environment
 
 
 </li>
 </ul>
 COMPENSATION + BENEFITS
 
 
 Ritual Coffee strongly believes in investing in our people and our culture. We offer great benefits including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401k plan. Starting Barista wage is $18.75/hour plus tips.
 
 
 CLASSIFICATION &amp; SUPERVISION
 
 
 <ul>
 <li>
 This is a regular, full time, hourly, non-exempt position 30-40 hours per week
 </li>
 <li>
 Baristas are expected to work at least one weekend day
 </li>
 <li>
 Baristas are supervised by the Cafe Manager
 
 
 </li>
 </ul>
 TO APPLY
 
 
 Please upload your resume and a cover letter explaining why you'd be a great Barista through our hiring portal at https://ritualcoffee.easyapply.co/
 
 
 Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 Ritual Coffee Roasters, Inc. has implemented a mandatory COVID-19 vaccination policy. Proof of vaccination will be required as a condition of employment. Ritual Coffee Roasters, Inc. will continue to comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or strongly held religious beliefs. This policy is part of the company&acirc;&euro;&trade;s ongoing efforts to ensure the safety and-well-being of our employees, clients and community, and to support public health efforts.
 
 
 We thank you for your interest in a career opportunity with Ritual Coffee. Due to high volume, only those applicants selected for an interview will be contacted.
</div>

RITUAL COFFEE BARISTA (VALENCIA)

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