customer service coordinator full time

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support agent

customer service agent full time

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p><br>
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $22.04 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p></li><li>
Issue, reissue and refund passenger tickets</li><li>
Book, ticket and confirm flight reservations</li><li>
Rebook passengers on oversold flights and during irregular operations</li><li>
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades</li><li>
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh</li><li>
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification</li><li>
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria</li><li>
Operate jetways/bridges for purposes of boarding and deplaning passengers</li><li>
Make boarding and departure gate announcements</li><li>
Deliver domestic/international flight documents</li><li>
Perform passenger service flight close-out procedures</li><li>
Accept, check and tag passengers&rsquo; baggage at resolution centers, full-service ticket counters, and first class ticket counters</li><li>
Maintain timeline of flight boarding process</li><li>
Perform customer service on the job training</li><li>
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations</li><li>
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters</li><li>
Queue lines at ticket counter kiosks and ticket counters</li><li>
Clear/verify international documents at kiosk in the ticket counter area and activation stations</li><li>
Accept and activate passengers&rsquo; self-tagged bags at activation stations</li><li>
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors</li><li>
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts</li><li>
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.</li><li>
Respond and assist during security and/or emergency situations</li><li>
Provide connecting passengers with gate information</li><li>
Provide quality customer service in a professional manner and in accordance with American&rsquo;s guidelines.</li><li>
Adhere to company policies, procedures, and performance standards.</li><li>
Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g. DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems including during customer interactions</li><li>
Wear uniforms as required by company policy</li></ul><p></p><ul><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.<br>
</li></ul><p><br>
<b>Depending on your airport size, you may also do the following:</b>
</p><p>Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms</p></div></div><div><div><h2 class="jobSectionHeader"><b><br>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED or international equivalent</li><li>
Bilingual language skills required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must be authorized to work in the U.S.</li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Service Agent Full Time

Harmonic Security

<div><h3 class="jobSectionHeader"><b>About Harmonic Security</b></h3><p>
Harmonic Security lets teams adopt AI tools safely by protecting sensitive data in real time with minimal effort. It gives enterprises full control and stops leaks so that their teams can innovate confidently.</p><p>
We are led by cybersecurity experts and backed by top investors including N47, Ten Eleven Ventures, and In-Q-Tel.</p><p>
We&rsquo;ve achieved early traction and product-market fit, and we&rsquo;re now entering the phase where technical credibility, customer trust, and execution in the field will define the category. This role sits at the center of that inflection point. You&rsquo;ll shape how our most strategic customers experience Harmonic, influence the product roadmap through real-world insight, and build the technical field organization that helps turn early momentum into a category-defining company.</p><h3 class="jobSectionHeader"><b>
About the Team</b></h3><p>
You'll report to the VP GTM Strategy &amp; Operations and work closely with product, engineering, marketing, and partner teams. This is a highly cross-functional role where you'll serve as the technical bridge between prospects evaluating our platform, customers deploying it, and partners extending our reach. You'll build and lead a world-class solution architecture team while delivering solutions that meet complex enterprise security requirements.</p><h3 class="jobSectionHeader"><b>
About the Role</b></h3><p>
We're looking for a rare combination: a security architecture expert who can build and lead teams, architect enterprise solutions, and serve as a trusted technical advisor to our customers' security leaders. This is a player-coach role where you'll split your time between hands-on customer engagement, team building, and technical thought leadership. If you've ever been called a &quot;field CTO&quot; or wished you could combine deep security expertise with the thrill of customer-facing problem solving, this role is for you.</p><h3 class="jobSectionHeader"><b>
What You Will Do</b></h3><ul><li><p>
Serve as the technical voice of our company in strategic customer conversations, from initial discovery through proof-of-concept and deployment</p></li><li><p>
Conduct security architecture assessments and design solutions that address complex enterprise requirements</p></li><li><p>
Present to CISOs, security architects, and engineering teams with credibility and executive presence</p></li><li><p>
Handle technical objections and competitive scenarios with confidence and depth</p></li><li><p>
Recruit, hire, and mentor a world-class team of solution architects</p></li><li><p>
Partner with Director of Technical Enablement to create technical enablement programs for internal and partner teams</p></li><li><p>
Establish best practices for customer engagement, technical discovery, and proof-of-concept delivery</p></li><li><p>
Act as the voice of the customer to product and engineering teams, translating field insights into roadmap priorities</p></li><li><p>
Publish technical content on GenAI security, MCP architecture, and modern threat landscapes</p></li><li><p>
Speak at industry conferences and customer events</p></li></ul><h3 class="jobSectionHeader"><b>
What Success Looks Like</b></h3><ul><li><p>
Become the go-to technical leader for our most strategic customer opportunities</p></li><li><p>
Refine and improve SA processes and customer facing interactions, maintain conversion rates from POV to close at 50%</p></li><li><p>
Deliver SA enablement and field readiness for new product launches: Endpoint Agent, MCP Gateway</p></li></ul><h3 class="jobSectionHeader"><b>
What You Bring</b></h3><ul><li><p>
10+ years in enterprise security with deep knowledge of security architecture, zero trust, threat modeling, and compliance frameworks</p></li><li><p>
Hands-on experience with SaaS security models, API security, and cloud-native architectures</p></li><li><p>
Strong understanding of emerging GenAI security challenges: prompt injection, data leakage, model poisoning, and adversarial attacks</p></li><li><p>
Familiarity with gateway architectures, proxy technologies, and protocol-level security (MCP/Model Context Protocol experience a major plus)</p></li><li><p>
Experience with endpoint security, including agent deployment, telemetry collection, and EDR/XDR concepts, and real-time threat detection</p></li><li><p>
Proven track record of closing complex, enterprise-level security deals through technical influence</p></li><li><p>
Experience building technical teams from the ground up in startup or high-growth environments</p></li><li><p>
Exceptional demo skills and ability to translate technical complexity into business value</p></li><li><p>
Experience recruiting, developing, and retaining top technical talent</p></li><li><p>
Strong coaching and mentoring skills with a focus on career development</p></li><li><p>
Comfortable with the ambiguity and pace of Series A startup life</p></li></ul><h3 class="jobSectionHeader"><b>
You Might Be a Fit If</b></h3><ul><li><p>
You've been called a &quot;field CTO&quot; and loved it</p></li><li><p>
You've built technical teams before and know what great looks like</p></li><li><p>
You get energized by customer conversations and solving hard technical problems</p></li><li><p>
You've navigated competitive deals and won on technical merit</p></li><li><p>
You're excited about GenAI security and the opportunity to define a new category</p></li><li><p>
You thrive in startup environments where you can shape both product and process</p></li><li><p>
You believe the best technical leaders are also great coaches and mentors</p></li></ul><p><b>
Benefits</b></p><h3 class="jobSectionHeader"><b>
Why Join Us</b></h3><p>
This is not just a job. It is an opportunity to be part of a team that is redefining cybersecurity and AI safety. We believe today's talent is tomorrow's success, and we are committed to creating an environment where you can do the best work of your life.</p><ul><li><p>
Competitive compensation and meaningful equity with a direct stake in Harmonic's success</p></li><li><p>
Comprehensive benefits including health, dental, vision, and 401k matching</p></li><li><p>
A small, passionate team that values transparency, creativity, and learning</p></li><li><p>
Thoughtful leadership that cares deeply about growth, impact, and people</p></li><li><p>
Annual global offsites</p></li><li><p>
The chance to directly shape both our product and our culture as we build a category-defining company</p></li></ul><h3 class="jobSectionHeader"><b>
Harmonic's Core Values</b></h3><p>
<b>Flourish in the Unknown Never Full</b></p><p>
We embrace new, unfamiliar situations that require initiative and rapid decision-making. We orient ourselves quickly and deliver results with minimal guidance.</p><p>
<b>Never Full</b></p><p>
We raise our hands, take on challenges, and assist others whenever possible. We hunger for opportunities to learn and do more.</p><p><b>
Perfect Harmony</b></p><p>
We support one another to create cohesion and unity. We collaborate openly, share feedback honestly, and help everyone produce their best work.</p></div>

Head of Solution Architecture/Sales Engineering

<div>Overview:
<div><b>
Swissport Ramp Agent</b><br>
<br>
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;<br>
<br>
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.<br>
<br>
Job Summary<br>
<br>
Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo, marshalling, water and lavatory servicing.<br>
<br>
The expected pay rate is $22.30/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.</div><div></div><div><b><br>
Click Here to Apply!!</b></div>
Responsibilities:
<div><b>Your activities</b></div><ul><li>
Marshall aircraft during arrival and departure</li><li>
Unload passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies</li><li>
Unload wheelchairs and child strollers and deliver to designated location</li><li>
Provide special handling of luggage/cargo as required/directed</li><li>
Deliver passenger luggage to claim area and unload onto conveyor system</li><li>
Deliver air cargo to appropriate recipient</li><li>
Drive and/or operate ground support equipment to include tow tractors, tow bars, belt loaders, container loaders, baggage tugs, water/lavatory service trucks, aircraft ground power units, aircraft air start units, air stairs, aircraft de-icing units, baggage carts, cargo dollies and passenger vans.</li><li>
Collect and load mail, live animals, wheelchairs and child strollers onto aircraft</li><li>
Service aircraft water and lavatories</li><li>
Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found.</li><li>
Report all equipment malfunctions to the appropriate supervisor/manager</li><li>
Comply with all federal, state, municipal, airport authority and carrier security requirements</li><li>
Other duties as assigned</li></ul>
Qualifications:
<ul><li>Previous ramp experience is a plus</li><li>
Good command of the English language both verbal and written</li><li>
Valid driver's license</li><li>
Good communication skills</li><li>
Language skills</li><li>
Must be able to work in inclement weather</li><li>
Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li><li>
Excellent Health &amp; Safety awareness</li><li>
Lift heavy objects that could reach 70 pounds (32 kilograms)</li></ul><div><b>
What we offer</b></div><ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul><div><div><div>
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div></div><div><div>
Visit our website at www.careers.swissport.com to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!</div></div></div></div>

Ramp Agent

Giga

<div>
 <strong>
  About Giga
  <br/>
  <br/>
 </strong>
 Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We&rsquo;re building the next generation of customer experience &mdash; real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world&rsquo;s largest enterprises.
 <br/>
 <br/>
 It&rsquo;s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
 <br/>
 <br/>
 The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
 <br/>
 <br/>
 <ul>
  <li>
   Voice AI startup Giga raises $61M Series A
  </li>
  <li>
   DoorDash and Giga Partnership
   <br/>
   <br/>
  </li>
 </ul>
 Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!
 <br/>
 <br/>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 We're looking for software engineers to help build the systems that power our AI agents. You'll work across the backend, from data pipelines and integrations to agent infrastructure, shipping features alongside experienced engineers who will help you grow.
 <br/>
 <br/>
 This is a role where you'll contribute to real problems from day one. We expect you to ramp up quickly, take ownership of your work, and operate with increasing independence as you learn the codebase.
 <br/>
 <br/>
 <strong>
  What You'll Work On
  <br/>
  <br/>
 </strong>
 You'll contribute to projects across our stack. Some examples:
 <br/>
 <br/>
 <ul>
  <li>
   Atlas: Building features for our AI assistant: charts and alerts in Slack, natural language queries, and expanding Atlas to manage platform resources
  </li>
  <li>
   Activity Stream: Log visualization with filters, timestamps, and frequency charts to give visibility into agent behavior
  </li>
  <li>
   Dynamic knowledge: Adding time-based knowledge (like ongoing incidents) that auto-updates from sources like status pages
  </li>
  <li>
   Agent memory: Conversation awareness and recent interaction lookups so agents remember context across sessions
   <br/>
   <br/>
  </li>
 </ul>
 As an early-career engineer, you'll be paired with senior engineers on larger initiatives while also owning smaller projects end-to-end as you ramp up.
 <br/>
 <br/>
 <strong>
  You Might Be a Fit If You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Have 1-3 years of professional software engineering experience
  </li>
  <li>
   Are curious and ask good questions&mdash;you want to understand why things work, not just how
  </li>
  <li>
   Can take feedback well and iterate quickly
  </li>
  <li>
   Prefer shipping over perfection but still care about quality
  </li>
  <li>
   Want to grow at a startup where you'll have real responsibility early
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks &amp; Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Catered lunch daily
  </li>
  <li>
   Dinner stipend
  </li>
  <li>
   $150/month wellness benefit (gym, fitness classes, mental health)
  </li>
  <li>
   401(k) plan
  </li>
  <li>
   Paid parental leave (12 weeks maternal, 6 weeks paternal)
  </li>
  <li>
   Commuter benefits
  </li>
  <li>
   Medical, dental, and vision coverage
   <br/>
   <br/>
  </li>
 </ul>
 Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 Compensation Range: $160K - $250K
 <br/>
 <br/>
</div>


Software Engineer I / II - San Francisco

Ballast Investments, LLC

<div><b>Base Annual Compensation: $75,000 (depending on experience)</b><div><p><b><br>
Title: Leasing Agent (Parkmerced)</b></p><p><b>
Reports to: Director, Operations</b></p><p><b>
Primary Function: Leasing Apartment Units at Park Merced</b></p><p><b>
Status: Full-Time, Exempt</b></p><p><b>
Location: San Francisco Bay Area / Park Merced, CA</b></p><p></p><p><b><br>
Summary</b></p><p>
Leasing Agents are leasing apartments within our portfolios in San Francisco and in the Bay Area. Agents will be accepting leads from our Leasing team or posting your own ads, receiving leads from these ads, contacting, and vetting prospective clients, scheduling appointments to tour units, and securing leases on apartments.</p><p>
The Company is a property management company focused on managing residential apartment properties in the Bay Area. The Company seeks to attract and retain motivated real estate professionals who love the unique local Bay Area culture.</p><p>
At Brick + Timber, we believe it is possible for renters to experience San Francisco&rsquo;s old-world charm without having to endure the 70's avocado fridge. We work hard to find historic apartment buildings in all the best San Francisco neighborhoods. Our architectural crew then carefully renovates each structure, restoring its unique characteristics, and builds modern amenities into the units. We believe living spaces should have integrity and are deeply committed to our tenants.</p><p></p><p><b><br>
Primary Responsibilities</b></p><ul><li>
Have or acquire the information necessary to navigate the rental process in San Francisco and the Bay Area (specific to Park Merced)</li><li>
Must understand and adhere to the San Francisco Fair Housing laws</li><li>
Accept and vet leads provided by the office team and/or posting your own ads of Craigslist and other ILS feeds</li><li>
Track and manage leads</li><li>
Tour prospective residents through our buildings and units</li><li>
Provide applications to prospective residents and following up on the application process</li><li>
Sign leases with prospective residents</li><li>
Prepare tour reports</li><li>
Explain and understand the Move in Requirements<ul><li>
Move-in Funds required</li><li>
Deposit required</li><li>
Renters Insurance</li></ul></li><li>
Understand market rent/design/neighborhood trends in SF and Bay Area</li></ul><p></p><p><b><br>
Minimum Requirements and Qualifications</b></p><ul><li>
3-5 years of experience in real estate, leasing, or other related fields</li><li>
A California Real Estate Salesperson or Brokerage license is required</li><li>
Previous real estate experience and customer service is advantageous</li><li>
Proficiency in Microsoft Office</li></ul><p></p><p><b><br>
Key Skills and Competencies</b></p><ul><li>
Customer service focused</li><li>
Attention to detail and being self-motivated is required</li><li>
Must work well in a team setting</li><li>
Effective communication skills are required, both verbal and written</li><li>
The ability to work independently, be organized and detail oriented</li><li>
Flexibility in schedule including nights and weekends as needed</li><li>
Capability to work collaboratively and prioritize teamwork</li></ul><p></p><p><br>
Brick and Timber is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, and we prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Brick and Timber is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p></div></div>

Leasing Agent (Parkmerced)

GAT Airline Ground Support

GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. This position requires no prior experience, offering an excellent opportunity to begin your career in the aviation industry.
<br><br>
<b>Compensation & Benefits:</b><br>
<ul>
<li>Competitive pay starting at $22.04 per hour - The pay rate listed in this post is what the company reasonably expects to pay for this position upon hire. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.</li>
<li>Company-provided uniforms</li>
<li>Daily pay options</li>
<li>Paid training</li>
<li>401(k) matching</li>
<li>Opportunities for career advancement into leadership roles and other positions within the company</li>
</ul>
<b>Position Overview:</b><br>
As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and departing aircraft. You will also prepare aircraft cabins for departure, assist with ramp services (including waste disposal and re-servicing of aircraft), and assist customers as needed. This position may require you to work with multiple carriers and fulfill various duties as assigned. Ramp Agents must be comfortable interacting with customers and proficient in using computers. The role requires the ability to work under stress, meet rigid time constraints, and work outdoors in various weather and noise conditions.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Safely lift, load, unload, and transport baggage, mail, and cargo from the aircraft to the airport</li>
<li>Guide aircraft to and from gate positions to maintain on-time connections</li>
<li>Protect baggage and other equipment from damage, loss, and adverse weather conditions</li>
<li>Operate ground equipment such as tugs, cargo carts, service trucks, and belt loaders</li>
<li>Ensure ground equipment is available in the ramp area and bag room for upcoming flights</li>
<li>Prepare the cabin for customer boarding, including cleaning seats, seat pockets, floors, galleys, and lavatories</li>
<li>Assist with record-keeping and documentation to ensure accurate routing of baggage</li>
<li>Adhere to safety guidelines and maintain safe working conditions for yourself and others</li>
<li>Communicate effectively with managers and lead agents to manage daily schedules</li>
<li>Report equipment issues and breakdowns to facilitate quick repairs</li>
<li>Work with multiple carriers, as needed, and perform other duties as assigned</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Must be at least 18 years of age</li>
<li>Able to work in extreme conditions (e.g., hot and cold weather) and small spaces</li>
<li>Must have a high school diploma or equivalent (GED)</li>
<li>Must be able to read, speak, and understand the English language fluently. Basic computer proficiency for record-keeping and baggage routing</li>
<li>Possession of a valid driver's license with a good driving record</li>
<li>Strong teamwork, collaboration, and communication skills</li>
<li>Flexibility to work nights, weekends, and holidays</li>
<li>Ability to adapt to changing priorities and manage time effectively</li>
<li>Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.</li>
<li>Must successfully complete and pass a pre-employment drug test.</li>
</ul>
<b>Equal Opportunity Employer Statement:</b><br>
GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.

Airport Ramp Agent

Founding Software Engineer

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