social media manager

email coder (developer)

marketing manager

account lead, social commerce Jobs in New York

account lead, social commerce

account manager – k-beauty brands Jobs in New York

account manager – k-beauty brands

email marketing manager email sms loyalty

SBH Fashion

<div>
 Job Title: Email Marketing Manager (Email, SMS &amp; Loyalty)
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 The Email Marketing Manager will own the execution and optimization of our email, SMS, and loyalty programs with a sharp focus on fashion merchandising, customer lifecycle strategy, and revenue growth. This role sits at the intersection of brand storytelling, data, and performance&mdash;translating product drops, seasonal moments, and customer insights into highly effective retention campaigns.
 <br/>
 <br/>
 Reporting to the Director of Growth Marketing, this role will be responsible for day-to-day campaign execution, automated lifecycle flows, loyalty initiatives, and performance reporting, while partnering closely with Merchandising, Creative, eCommerce, and Customer Service.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Email &amp; SMS Execution
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own the end-to-end execution of email and SMS campaigns, including calendars, segmentation, QA, and deployment
  </li>
  <li>
   Build, manage, and optimize lifecycle automations (welcome, abandoned browse/cart, post-purchase, win-back, VIP)
  </li>
  <li>
   Ensure messaging aligns with brand voice, seasonal priorities, and fashion merchandising strategies
  </li>
  <li>
   Optimize send cadence, frequency, and content mix to balance revenue performance with brand experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Loyalty Program Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Execute and optimize the loyalty program across tiers, rewards, perks, and experiential benefits
  </li>
  <li>
   Partner with Growth and eCommerce to align loyalty mechanics with customer lifetime value goals
  </li>
  <li>
   Support VIP and high-value customer engagement strategies across email, SMS, and loyalty touchpoints
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Fashion Merchandising &amp; Cross-Functional Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Translate product drops, collections, and key fashion moments into compelling retention storytelling
  </li>
  <li>
   Partner with Merchandising and Creative to merchandise emails and SMS for conversion (product order, imagery, copy hierarchy)
  </li>
  <li>
   Align retention efforts with paid media, on-site promotions, and broader marketing campaigns
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Analytics &amp; Optimization
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Report on core retention KPIs including revenue contribution, repeat purchase rate, CLTV, Email/SMS ROI, AOV, and engagement metrics
  </li>
  <li>
   Continuously A/B test subject lines, content, product placement, timing, and offers
  </li>
  <li>
   Use performance insights and customer behavior to inform ongoing optimization and strategy
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain clean audience segmentation based on behavior, lifecycle stage, spend, and engagement
  </li>
  <li>
   Ensure deliverability best practices and platform health
  </li>
  <li>
   Support process improvements and documentation to scale retention efforts efficiently
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4&ndash;6+ years of experience in retention or lifecycle marketing, preferably within fashion or luxury retail
  </li>
  <li>
   Deep hands-on experience with email and SMS platforms (e.g., Klaviyo, Attentive, Postmark, Braze)
  </li>
  <li>
   Strong fashion merchandising sensibility with the ability to curate product stories that convert
  </li>
  <li>
   Data-driven mindset with comfort analyzing performance and presenting insights clearly
  </li>
  <li>
   Highly organized, detail-oriented, and able to manage multiple campaigns in a fast-paced environment
  </li>
  <li>
   Strong cross-functional communication skills and collaborative approach
   <br/>
   <br/>
  </li>
 </ul>
 Salary $100,000
 <br/>
 <br/>
</div>


Email Marketing Manager (Email, SMS & Loyalty)

within

<div><p><b>About the Role</b></p>
<p>
We are seeking a highly motivated and experienced Email Marketing Coder to join our dynamic team. In this role, you will be responsible for developing and deploying email marketing campaigns across various internal systems, ensuring high-quality performance, and maintaining a strong adherence to industry best practices. You will work closely with the creative, marketing, and technical teams to bring designs to life and optimize campaigns for maximum effectiveness. Your expertise will play a key role in enhancing our email marketing efforts and contributing to the overall success of our digital strategy.</p>
<p><b>
Responsibilities include but are not limited to;</b></p>
<ul>
<li><b>Email Coding &amp; Development:</b> Code responsive email templates based on design files provided by the creative team or direction from marketing managers. Ensure emails are optimized for various devices and email clients.</li>
<li><b>Quality Assurance &amp; Troubleshooting:</b> Perform QA on HTML email files using tools such as Litmus, EmailOnAcid, or other similar inbox rendering tools. Troubleshoot and resolve any rendering or deliverability issues that arise during testing.</li>
<li><b>Link Tracking:</b> Generate and implement tracking codes for all links within email campaigns to ensure accurate performance tracking and reporting.</li>
<li><b>Collaboration with Marketing:</b> Work closely with marketing leads to define the scope for new projects, identifying opportunities for optimization and growth within the email marketing strategy.</li>
<li><b>Industry Best Practices Compliance:</b> Ensure that all email campaigns deployed across multiple internal systems adhere to industry best practices regarding design, accessibility, deliverability, and user engagement.</li>
<li><b>Campaign Deployment:</b> Oversee the deployment of email campaigns, ensuring timely execution while maintaining the integrity and quality of the final output.</li>
</ul>
<p><b>Requirements</b></p>
<ul>
<li><b>Experience: </b>Minimum of 1+ years of hands-on experience with Salesforce Marketing Cloud (SFMC)., Klaviyo, Braze, Attentive or any other ESP.</li>
<li><b>Technical Expertise:</b> Proficiency in HTML, CSS, SQL, and email scripting languages such as Ampscript or Jinja. Strong experience with hand-coding HTML and CSS, particularly for responsive email design.</li>
<li><b>Email Marketing Experience:</b> 3 to 5 years of experience in the email marketing field, with a focus on email production, preferably using large enterprise email platforms.</li>
<li><b>Project Management:</b> Proven ability to manage multiple projects and collaborate with internal stakeholders and partners. Strong client-service skills with an ability to manage expectations and deadlines.</li>
<li><b>Industry Knowledge:</b> Solid understanding of email technologies, best practices, and current trends. Ability to troubleshoot and optimize campaigns for performance and deliverability.</li>
<li><b>Organizational Skills:</b> Excellent organizational skills with the ability to prioritize tasks and manage multiple campaigns and deadlines with minimal oversight.</li>
</ul>
<p><b>Our interview process includes, but is not limited to the following:</b></p>
<ul>
<li>Cognitive Aptitude, Excel and Typing Test</li>
<li>Logic assessment on Excel</li></ul><br>
<p></p>
<p><b>
We offer a competitive salary and benefits based on education, experience, and skills level, including:</b></p>
<ul>
<li>Unlimited vacation policy</li>
<li>Monthly Phone Stipend</li>
<li>Comprehensive Medical, Dental, and Vision insurance options</li>
<li>401(K) plan with matching</li>
<li>Dog friendly office</li>
<li>Hybrid work opportunity</li>
<li>Professional Development Program</li>
<li>Bonus Perk - Seamless allowance</li>
</ul>
<p>Total compensation based on education, experience, and skills level ($58,000-$101,200)</p>
<ul>
<li>Level 1 - $58,000-$62,000<br>
<ul><li>Possesses essential capabilities</li>
</ul></li><li>Level 2 - $62,000-$71,800<br>
<ul><li>Possesses developing capabilities</li>
</ul></li><li>Level 3 - $71,800-$81,600
<ul><li>Possesses notable capabilities.</li>
</ul></li><li>Level 4 - $81,600-$91,400<br>
<ul><li>Possesses strong capabilities</li>
</ul></li><li>Level 5 - $91,400-$101,200<br>
<ul><li>Possesses advanced capabilities.</li></ul></li></ul><p></p><div><p><br>
</p><p><b>About WITHIN &amp; Brkfst.io</b></p>
<p><b>
WITHIN</b> is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we're able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.</p>
<p>
Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It's a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.</p>
<p>
Check out some of our <b>work</b>!</p>
<p><b>
Brkfst.io</b> is an incubated venture within WITHIN, focused on connecting creators with major brands to produce impactful ads at scale.</p>
<p>
We are, and we connect creators with big brands to make impactful ads at scale. We have a network of thousands of content creators with a variety of different skill-sets, and we're looking to build a program that empowers them to create great ads for brands like Corkcicle, Perfume.com, Casper Mattresses, &amp; more!</p>
<p>
This is a very ambitious project and our roadmap is full of exciting features, so we're looking for people who love innovation and want to be challenged. We're a small team of scrappy individuals who are growing fast, and we're looking for someone to grow with us.</p>
<p>
We <b>weave AI into everything we do</b>, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it's in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.</p>
<div>
<div><div><div><div><div><div><div><p><b>Join Our Network!</b></p>
<p>
Stay connected with us and be the first to know about new opportunities, industry insights, and updates.</p>
<p>
Follow us on:</p>
<ul>
<li><b>LinkedIn</b></li>
<li><b>WhatsApp Community</b></li>
<li><b>I</b><b>nstagram</b></li>
<li><b>Tik Tok</b></li>
</ul>
</div><div><p><b>Locations</b></p>
<ul>
<li><b>New York City: </b>43-01 22nd St, Suite 602, Queens, NY 11101, United States</li>
<li><b>Bogot&aacute;:</b> WeWork Av. Carrera 19 #100-45 Usaqu&eacute;n, Piso (Floor) 10, Bogot&aacute;, Distrito Capital de Bogot&aacute; 110111, Colombia</li>
<li><b>Mexico City: </b>Paseo de la Reforma 296, Piso (Floor) 25, Oficina 111, Ciudad de M&eacute;xico, CDMX 06500, M&eacute;xico</li></ul></div></div></div></div></div></div></div></div></div></div>

Email Coder (Developer)

WITHIN

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking a highly motivated and experienced Email Marketing Coder to join our dynamic team. In this role, you will be responsible for developing and deploying email marketing campaigns across various internal systems, ensuring high-quality performance, and maintaining a strong adherence to industry best practices. You will work closely with the creative, marketing, and technical teams to bring designs to life and optimize campaigns for maximum effectiveness. Your expertise will play a key role in enhancing our email marketing efforts and contributing to the overall success of our digital strategy.
 <br/>
 <br/>
 <strong>
  Responsibilities include but are not limited to;
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Email Coding &amp; Development: Code responsive email templates based on design files provided by the creative team or direction from marketing managers. Ensure emails are optimized for various devices and email clients.
  </li>
  <li>
   Quality Assurance &amp; Troubleshooting: Perform QA on HTML email files using tools such as Litmus, EmailOnAcid, or other similar inbox rendering tools. Troubleshoot and resolve any rendering or deliverability issues that arise during testing.
  </li>
  <li>
   Link Tracking: Generate and implement tracking codes for all links within email campaigns to ensure accurate performance tracking and reporting.
  </li>
  <li>
   Collaboration with Marketing: Work closely with marketing leads to define the scope for new projects, identifying opportunities for optimization and growth within the email marketing strategy.
  </li>
  <li>
   Industry Best Practices Compliance: Ensure that all email campaigns deployed across multiple internal systems adhere to industry best practices regarding design, accessibility, deliverability, and user engagement.
  </li>
  <li>
   Campaign Deployment: Oversee the deployment of email campaigns, ensuring timely execution while maintaining the integrity and quality of the final output.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience: Minimum of 1+ years of hands-on experience with Salesforce Marketing Cloud (SFMC)., Klaviyo, Braze, Attentive or any other ESP.
  </li>
  <li>
   Technical Expertise: Proficiency in HTML, CSS, SQL, and email scripting languages such as Ampscript or Jinja. Strong experience with hand-coding HTML and CSS, particularly for responsive email design.
  </li>
  <li>
   Email Marketing Experience: 3 to 5 years of experience in the email marketing field, with a focus on email production, preferably using large enterprise email platforms.
  </li>
  <li>
   Project Management: Proven ability to manage multiple projects and collaborate with internal stakeholders and partners. Strong client-service skills with an ability to manage expectations and deadlines.
  </li>
  <li>
   Industry Knowledge: Solid understanding of email technologies, best practices, and current trends. Ability to troubleshoot and optimize campaigns for performance and deliverability.
  </li>
  <li>
   Organizational Skills: Excellent organizational skills with the ability to prioritize tasks and manage multiple campaigns and deadlines with minimal oversight.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our interview process includes, but is not limited to the following:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Cognitive Aptitude, Excel and Typing Test
  </li>
  <li>
   Logic assessment on Excel
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We offer a competitive salary and benefits based on education, experience, and skills level, including:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Unlimited vacation policy
  </li>
  <li>
   Monthly Phone Stipend
  </li>
  <li>
   Comprehensive Medical, Dental, and Vision insurance options
  </li>
  <li>
   401(K) plan with matching
  </li>
  <li>
   Dog friendly office
  </li>
  <li>
   Hybrid work opportunity
  </li>
  <li>
   Professional Development Program
  </li>
  <li>
   Bonus Perk - Seamless allowance
   <br/>
   <br/>
  </li>
 </ul>
 Total compensation based on education, experience, and skills level ($58,000-$101,200)
 <br/>
 <br/>
 <ul>
  <li>
   Level 1 - $58,000-$62,000
  </li>
  <ul>
   <li>
    Possesses essential capabilities
   </li>
  </ul>
  <li>
   Level 2 - $62,000-$71,800
  </li>
  <ul>
   <li>
    Possesses developing capabilities
   </li>
  </ul>
  <li>
   Level 3 - $71,800-$81,600
  </li>
  <ul>
   <li>
    Possesses notable capabilities.
   </li>
  </ul>
  <li>
   Level 4 - $81,600-$91,400
  </li>
  <ul>
   <li>
    Possesses strong capabilities
   </li>
  </ul>
  <li>
   Level 5 - $91,400-$101,200
  </li>
  <ul>
   <li>
    Possesses advanced capabilities.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  About WITHIN &amp; Brkfst.io
  <br/>
  <br/>
 </strong>
 <strong>
  WITHIN
 </strong>
 is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we&rsquo;re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.
 <br/>
 <br/>
 Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It&rsquo;s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.
 <br/>
 <br/>
 Check out some of our
 <strong>
  work
 </strong>
 !
 <br/>
 <br/>
 <strong>
  Brkfst.io
 </strong>
 is an incubated venture within WITHIN, focused on connecting creators with major brands to produce impactful ads at scale.
 <br/>
 <br/>
 We are, and we connect creators with big brands to make impactful ads at scale. We have a network of thousands of content creators with a variety of different skill-sets, and we&rsquo;re looking to build a program that empowers them to create great ads for brands like Corkcicle, Perfume.com, Casper Mattresses, &amp; more!
 <br/>
 <br/>
 This is a very ambitious project and our roadmap is full of exciting features, so we&rsquo;re looking for people who love innovation and want to be challenged. We&rsquo;re a small team of scrappy individuals who are growing fast, and we&rsquo;re looking for someone to grow with us.
 <br/>
 <br/>
 We
 <strong>
  weave AI into everything we do
 </strong>
 , using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it&rsquo;s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.
 <br/>
 <br/>
 <strong>
  Join Our Network!
  <br/>
  <br/>
 </strong>
 Stay connected with us and be the first to know about new opportunities, industry insights, and updates.
 <br/>
 <br/>
 <strong>
  Follow Us On
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   LinkedIn
  </li>
  <li>
   WhatsApp Community
  </li>
  <li>
   Instagram
  </li>
  <li>
   Tik Tok
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Locations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States
  </li>
  <li>
   Bogot&aacute;: WeWork Av. Carrera 19 #100-45 Usaqu&eacute;n, Piso (Floor) 10, Bogot&aacute;, Distrito Capital de Bogot&aacute; 110111, Colombia
  </li>
  <li>
   Mexico City: Paseo de la Reforma 296, Piso (Floor) 25, Oficina 111, Ciudad de M&eacute;xico, CDMX 06500, M&eacute;xico
  </li>
 </ul>
</div>


Chobani

<div><div><div>Customer Care (CX) Manager</div><div></div><div><br>
</div></div><p><b>Date: </b>Feb 26, 2026
</p><div><b>Location:</b> Remote, NY <div></div>Remote, NE <div></div>Remote, AZ <div></div>Remote, MO <div></div>Remote, AR <div></div>Remote, DC <div></div>Remote, WA <div></div>Remote, NM <div></div>Remote, MT <div></div>Remote, UT <div></div>Remote, AL <div></div>Remote, KY <div></div>Remote, NC <div></div>Remote, HI <div></div>Remote, OK <div></div>Remote, VT <div></div>Remote, ME <div></div>Remote, NJ <div></div>Remote, OR <div></div>Remote, SD <div></div>Remote, TX <div></div>Remote, MA <div></div>Remote, LA <div></div>Remote, MS <div></div>Remote, SC <div></div>Remote, IA <div></div>Remote, WI <div></div>Remote, IN <div></div>Remote, VA <div></div>Remote, CT <div></div>Remote, DE <div></div>Remote, OH <div></div>Remote, CA <div></div>Remote, RI <div></div>Remote, CO <div></div>Remote, PA <div></div>Remote, GA <div></div>Remote, ND <div></div>Remote, TN <div></div>Remote, KS <div></div>Remote, MN <div></div>Remote, WV <div></div>Remote, NV <div></div>Remote, MI <div></div>Remote, ID <div></div>Remote, IL <div></div>Remote, NH <div></div>Remote, MD <div></div>Remote, FL
</div><div><div><div><div><p>Summary</p>
</div><div><div>
We&rsquo;re looking for a Customer Care Manager who is deeply customer-obsessed and energized by finding ways to go the extra mile. You&rsquo;ll lead the day-to-day operations and strategy of our Customer Experience team, managing and coaching representatives while building the systems, tools, and processes that deliver exceptional, personalized support at scale. This is a hands-on role for someone who blends empathy with operational excellence and uses data to continuously improve the member experience.</div></div></div><div><div><p>
Responsibilities</p>
</div><div><ul><li>Lead, coach, and develop a team of Customer Care Representatives to deliver</li></ul>
warm, thoughtful, and solution-oriented support<br>
<ul><li>Champion a customer-first culture, empowering the team to go above and</li></ul>
beyond to create memorable experiences<br>
<ul><li>Own day-to-day support operations across all channels (email, chat, SMS),</li></ul>
ensuring fast, high-quality, and human service<br>
<ul><li>Define and monitor KPIs and SLAs (CSAT, time to response, resolution time,</li></ul>
retention impact, quality scores) and drive accountability to results<br>
<ul><li>Use customer insights and data to proactively identify friction, reduce contacts,</li></ul>
and improve retention and loyalty<br>
<ul><li>Manage staffing, scheduling, and workforce planning for the Customer</li></ul>
Experience team, including training and peak demand coverage<br>
<ul><li>Serve as the primary escalation point for complex and sensitive customer issues,</li></ul>
including legal, food safety, and FSQA-related cases<br>
<ul><li>Act as the main internal voice of the customer, partnering with Ecommerce,</li></ul>
Technology, Ops, and Food teams to share trends, top issues, and insights that<br>
shape new features, launches, and improvements<br>
<ul><li>Improve and scale onboarding, training, and SOPs to ensure consistent, highquality support</li><li>Optimize and maintain our help desk workflows (Kustomer), automation, and</li></ul>
reporting<br>
<ul><li>Partner cross-functionally to address root causes and create seamless end-toend experiences</li><li>Balance the needs of customers, agents, and the business to deliver service that</li></ul>
is empathetic, efficient, and scalable</div></div><div><div><p>
Requirements</p>
</div><div><ul><li>A customer-obsessed leader who believes service is a growth lever, not a cost</li></ul>
center<br>
<ul><li>7+ years of customer service or customer experience operations experience</li><li>3+ years directly managing customer support or call center teams</li><li>Experience leading Customer Care at a DTC/ecommerce brand is required</li><li>Fully proficient in Kustomer or a similar help desk platform (Zendesk, Gorgias,</li></ul>
Salesforce Service Cloud, etc.), including workflow design and reporting<br>
<ul><li>Shopify Plus experience strongly preferred</li><li>Strong operational thinker with a data-driven mindset who uses metrics to guide</li></ul>
decisions<br>
<ul><li>Proven track record of improving processes and increasing both efficiency and</li></ul>
customer satisfaction<br>
<ul><li>Experience managing escalations and working cross-functionally with Legal,</li></ul>
Food Safety, Ops, and Product teams<br>
<ul><li>Hands-on and willing to jump in when needed - no task is too small</li><li>Empathetic, calm under pressure, and skilled at coaching others through</li></ul>
challenging situations</div></div></div><p>
About Us</p>
<div>
Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers &ndash; Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at caf&eacute;s nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.</div><div><br>
<br>
Chobani uses food as a force for good in the world &ndash; putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets.</div><div><br>
For more information, please visit <b>www.chobani.com</b> or follow us on Facebook, Twitter, Instagram and LinkedIn.</div><br>
<div></div>
<div><i>
Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.</i></div><br>
<div></div>
<div>
The salary range for this full-time position is $82,500.00 - $129,800.00, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</div><br>
<div></div>
<div>
Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.</div></div></div><p></p>

Customer Care (CX) Manager

Bloomsbury Publishing

<div>Description:
<p>
Reporting to the Sr. Product Marketing Manager, the Assistant Marketing Manager will be a creative self-starter excited by the idea of working in digital publishing and building a brand within the K-12 education market. This role presents the opportunity to be part of a highly entrepreneurial and inspired environment that is collaborative, fast paced, and always looking toward what is next in publishing.</p><p><b>
Responsibilities</b></p><p><b>
Be strategic!</b> Contribute to the execution of the marketing plan for Bloomsbury Digital Resources with ownership of a suite of databases within the portfolio. Help support the expansion of the brand in the K-12 and higher education markets. Help drive usage and awareness within schools, libraries, and two- and four-year colleges.</p><p><b>
Be creative!</b> Participate in the development and implementation of the global integrated marketing activity for assigned products including but not limited to:</p><ul><li>
E-mail</li><li>
Social Media</li><li>
Advertising</li><li>
Event strategy/conference marketing</li><li>
Partnerships</li><li>
Digital Marketing</li></ul><p>
Develop marketing materials and plans for the library and academic conferences we attend throughout the year. Work with the Global Conference Manager to ensure digital resources are represented at all appropriate conferences. Attend major conferences, approximately 4 per year.</p><p><b>
Be a Team Player!</b> Work in close association with the global marketing and sales departments to further establish and enhance the brand and that of our products. Act as a group point of contact for the sales teams and help with lead generation for the sales team for product launches and sales campaigns.</p><p><b>
Be a Great Communicator!</b> Liaise with other departments, especially Sales, Product Management, Product Development, and Editorial, ensuring open and effective communication.</p>
Requirements:
<ul><li> Bachelor's degree</li><li>
2+ years of professional marketing experience</li><li>
A self-starter with a proven ability to work independently, meet deadlines, and prioritize workload.</li><li>
An entrepreneurial spirit and the imagination to conceive plans and promotions that excite and engage educators and the students they serve.</li><li>
A confident, creative, collaborative person with excellent communication, organizational, and interpersonal skills, a can-do attitude, and the ability to identify and capitalize on new opportunities.</li><li>
A flexible team player who is always prepared to participate in a new project and build relationships with colleagues around the globe.</li><li>
Intermediate to advanced experience creating email templates and scheduling and deploying campaigns through Mailchimp or similar email platforms.</li><li>
Intermediate to advanced experience creating and posting social media content.</li><li>
Intermediate graphic design experience using Canva or similar design programs.</li><li>
Knowledge and experience with Salesforce or other CRM databases is a plus.</li><li>
Knowledge and experience with WordPress is a plus.</li><li>
Interest in education, history, arts and humanities is a plus.</li></ul><p><b>
Location:</b></p><p>
Candidates must be located within the NY tri-state area who can work a hybrid schedule from our NYC office. This role is not remote.</p><p><b>
Salary:</b></p><p>
NY: $55,000, ($30.22)</p><p><b>
Equal Opportunity Employment</b></p><p>
Bloomsbury Publishing USA is committed to a merit-based, equal-opportunity workplace. We hire, retain, and promote employees based on individual qualifications, skills, and performance, without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.</p><p>
Our company fosters an inclusive environment where all employees are treated fairly and have the opportunity to succeed based on their abilities and contributions. We remain dedicated to upholding the highest standards of professionalism and fairness in all aspects of employment.</p><p><b>
Benefits</b></p><ul><li>
Medical insurance</li><li>
Vision insurance</li><li>
Dental insurance</li><li>
401(k)</li><li>
Paid parental leave</li><li>
Hybrid Work Schedule</li></ul><p><b>
About Bloomsbury Digital Resources</b></p><p>
Bloomsbury Digital Resources is committed to serving a global community of students, scholars, instructors, and librarians by providing creative online research and learning environments that deliver excellence and originality. Whether it be primary documents, critical texts, historical archives, or the latest in video and audio resources, we are committed to enhancing the research experience with innovative, engaging, and dynamic digital resources of the highest quality. Bloomsbury offers a very collegial working environment, with a dedicated and enthusiastic team committed to excellence and innovation.</p></div>

Assistant Marketing Manager

SoHo Experiential

<div><p>We&rsquo;re looking for a strategic and hands-on Marketing Manager to lead our agency&rsquo;s marketing efforts across from thought leadership content to social media. This role sits at the intersection of brand, growth, and future-thinking, responsible for shaping how the agency shows up in the market and ensuring our voice is consistent, relevant, and differentiated.</p><p></p><p><br>
You&rsquo;ll own our content ecosystem end-to-end, from concept to execution, helping position our leaders and clients as industry authorities while driving awareness and inbound interest.</p><p></p><p><br>
This role will report to the Director of Strategic Growth and will be on the Growth team.</p><p></p><p><b><br>
Responsibilities:</b>
</p><p><b>New Business Support</b></p><ul><li> Partner closely with the Growth team to support the new business pipeline</li><li> Develop tailored pre-call and pre-meeting reports for prospective clients</li><li> Conduct competitive audits and category research to inform strategy and positioning</li><li> Maintain SoHo&rsquo;s CRM system, including managing inbound leads within HubSpot and assigning lifecycle stages and track engagement</li><li> Use predictive analytics and AI email agents to monitor signals for purchasing intent, identify warm prospects and align outreach accordingly</li><li> Write, design, and execute cold-outreach email automations tied to lead behavior</li><li> Manage delegated projects via Monday</li></ul><p><br>
</p><p><b>Thought Leader Marketer</b></p><ul><li> Develop and manage the agency&rsquo;s annual thought leadership calendar
</li><li> Shape marketing narratives around trends, insights, and proprietary research
</li><li> Collaborate with leadership to translate POVs into publishable content (copy and images) via SoHo&rsquo;s weekly:</li></ul><p>
o Email newsletter (published via HubSpot)</p><p>
o Blog article (published on Squarespace)</p><ul><li> Collaborate with the team on the launch of major reports (e.g., trend or industry studies)</li><li> Develop landing pages, downloads, and nurture funnels tied to thought leadership</li><li> Identify and submit to industry awards aligned to SoHo&rsquo;s programs</li></ul><p><br>
</p><p><b>Social Media Strategy &amp; Execution</b></p><ul><li> Own and execute organic social media strategy across LinkedIn, Reddit, and Instagram</li><li> Advise on social storytelling strategy informed by trends and platform evolution</li><li> Write, design and publish all social content (carousels, short-form video, and campaign visuals) on behalf of the agency
</li><li> Schedule and publish all SoHo social content via HubSpot</li><li> Identify high-value SoHo-created event moments for future content, reels, and research use</li><li> Track performance and optimize social content based on engagement metrics via HubSpot analytics</li><li> Develop paid social campaigns on LinkedIn to support report launches, events, and growth initiatives
</li><li> Monitor engagement on all social posts</li></ul><p></p><p><b><br>
Website &amp; Case Study Management</b></p><ul><li> Manage website content within Squarespace, including publishing Insights articles and research reports.</li><li> Collaborate with Client Services and Creative to develop case studies, ensuring a clear narrative, strong visual hierarchy, brand consistency</li><li> Tailor our SEO strategy to best reflect what people are looking for based on search intent signals</li><li> Work with Client Services to develop shot lists and content capture priorities aligned with marketing and case study needs</li></ul><p></p><p><b><br>
Videography &amp; Photography Management</b></p><ul><li> Collaborate with Client Services to procure photo and video capture at applicable SoHo activations and events</li><li> Organize event assets for use across teams</li></ul><p></p><p><b><br>
What You Bring to the Table:</b>
</p><ul><li> 4+ years in marketing, ideally within an agency or B2B environment</li><li> Strong writing and editorial skills for developing thought leader content</li><li> Experience with developing and launching social media content</li><li> Experience working within a website builder</li><li> Experience working within a CRM to manage/track leads and deploy newsletters</li><li> Familiarity with LinkedIn as a professional content platform</li><li> Ability to manage multiple initiatives simultaneously</li><li> Strategic thinker who can also execute</li></ul><p><b>
Technology</b> - <i>must know how to work within the following marketing &amp; technology platforms</i>:</p><ul><li> HubSpot</li><li> Native platform analytics for LinkedIn and Instagram</li><li> Canva/Adobe Express</li><li> Squarespace</li><li> Monday</li><li> Google Slides</li><li> PowerPoint</li><li> Keynote</li></ul><p><b><br>
</b></p><p><b>What We Offer:*</b></p><ul><li> Competitive compensation.</li><li> Comprehensive benefits including medical, vision, dental, and wellness programs.</li><li> Generous PTO, including vacation, holidays, and wellness days.</li><li> Professional growth opportunities in a dynamic, creative environment.</li><li> A collaborative, inclusive workplace that values people as much as the work we create.</li></ul><p></p><ul><li><br>
Certain employee benefits are only applicable to full-time employees.</li></ul><p></p><p><b><i><br>
SoHo Experiential is an equal opportunity employer and does not discriminate based on race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.</i></b></p></div>

Marketing & Insights Manager (NYC Preferred)

KITH

<div>
 <strong>
  Location:
 </strong>
 HQ - Williamsburg, Brooklyn
 <br/>
 <br/>
 <strong>
  Status:
 </strong>
 Full-time/100% on-site
 <br/>
 <br/>
 <strong>
  Compensation:
 </strong>
 $110,000-$140,000 annually
 <br/>
 <br/>
 <strong>
  <strong>
   Position Summary
   <br/>
   <br/>
  </strong>
 </strong>
 The Senior Manager, Marketing (Content Marketing) will lead the strategic development and execution of content-driven marketing initiatives for Kith, driving brand storytelling, cultural relevance, and commercial impact across all owned and operated channels. This role owns the end-to-end storytelling across campaigns, launches, editorial, and partnerships, translating Kith&rsquo;s brand DNA into narratives that drive performance. This role is both highly strategic and deeply creative, responsible for shaping the content marketing vision while ensuring alignment with broader brand, product, and business objectives.
 <br/>
 <br/>
 As a senior leader within the Content Marketing team, this role will oversee the end-to-end content ecosystem spanning editorial, social, campaigns, launch storytelling, and partner-led initiatives &mdash; while serving as a key point of alignment across internal teams and external collaborators. This role sits at the intersection of brand, product, creative, and commerce, partnering closely with Creative, Product, Merchandising, Retail, and Partnerships teams to ensure cohesive, on-brand execution across all touchpoints.
 <br/>
 <br/>
 The ideal candidate brings a strong point of view on fashion, culture, and lifestyle, with the ability to translate brand DNA into compelling narratives that resonate globally and drive measurable results.
 <br/>
 <br/>
 This role will report directly to the VP of Content &amp; Marketing Strategy and will manage and mentor a high-performing team of content and marketing leaders.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Content &amp; Marketing Strategy
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Own and evolve the content marketing strategy, ensuring consistent, elevated storytelling across all Kith-owned channels.
  </li>
  <li>
   Define content frameworks and narratives that support seasonal launches, key franchises, collaborations, and brand moments.
  </li>
  <li>
   Translate business objectives into content strategies that drive awareness, engagement, and conversion across platforms.
  </li>
  <li>
   Identify opportunities to expand content formats, distribution models, and storytelling approaches within the category.
  </li>
  <li>
   Lead the development of marketing narratives and rollouts for brand partnerships, ensuring alignment between Kith&rsquo;s brand vision and partner objectives across campaigns and launches.
  </li>
  <li>
   Charged with both executing and overseeing copy to preserve the brand&rsquo;s tone of voice.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Leadership &amp; Team Management
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Lead, mentor, and develop a team of managers, strategists, copywriters, and creatives, fostering a culture of collaboration, accountability, and creative excellence.
  </li>
  <li>
   Provide strategic direction and feedback across multiple workstreams, ensuring clarity of vision and executional excellence.
  </li>
  <li>
   Provide senior-level guidance and decision-making across cross-functional teams and shared resources, influencing outcomes beyond direct reports.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Cross-Functional Collaboration
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Partner closely with Creative, Press, Product, Merchandising, Retail, Digital, Partnerships, and Experiential teams to ensure seamless alignment from concept through execution.
  </li>
  <li>
   Act as a primary marketing liaison for external partners, managing alignment, feedback, and approvals across content and campaign initiatives.
  </li>
  <li>
   Collaborate with brand and channel leads to ensure content integrates holistically across Kith&rsquo;s broader marketing ecosystem.
  </li>
  <li>
   Serve as a key stakeholder in campaign planning, launch calendars, and go-to-market strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Execution &amp; Project Oversight
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Oversee end-to-end execution of content initiatives, from ideation and briefing through rollout and post-launch analysis.
  </li>
  <li>
   Ensure projects are delivered on time, on brand, and within scope, balancing creative ambition with operational rigor.
  </li>
  <li>
   Champion best practices in content production, workflow efficiency, and cross-team communication.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Insights, Performance &amp; Optimization
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Leverage audience insights, performance data, and cultural trends to inform content direction and optimization.
  </li>
  <li>
   Lead analytics and channel teams for social to assess performance, extract learnings, and refine future strategies.
  </li>
  <li>
   Identify new opportunities for audience growth, engagement, and monetization through content.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6+ years of experience in content marketing, brand marketing, or editorial leadership, preferably within fashion, retail, or lifestyle.
  </li>
  <li>
   Proven experience leading teams and managing managers within a fast-paced, creative environment.
  </li>
  <li>
   Deep understanding of fashion, streetwear, culture, and the evolving content landscape.
  </li>
  <li>
   Strong strategic thinking paired with hands-on executional expertise.
  </li>
  <li>
   Exceptional written, verbal, and visual storytelling skills.
  </li>
  <li>
   Demonstrated ability to manage complex projects with multiple stakeholders and timelines.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Background in premium or luxury fashion, footwear, or lifestyle brands.
  </li>
  <li>
   Experience working closely with creative directors and in-house production teams.
  </li>
  <li>
   Familiarity with global brand storytelling and multi-market content strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Content &amp; Editorial Strategy
  </li>
  <li>
   Brand Storytelling &amp; Campaign Development
  </li>
  <li>
   Team Leadership &amp; Talent Development
  </li>
  <li>
   Cross-Functional Collaboration
  </li>
  <li>
   Project Management &amp; Workflow Optimization
  </li>
  <li>
   Audience Insights &amp; Performance Analysis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Tools &amp; Platforms
   <br/>
   <br/>
  </strong>
 </strong>
 Google Workspace, Apple iWork (Keynote), Adobe Creative Suite, Shopify, Slack, Brandwatch, MetaSuite, Instagram, TikTok, Twitter/X, Microsoft Suite, Dropbox
 <br/>
 <br/>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men&rsquo;s, women&rsquo;s and children&rsquo;s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
 <br/>
 <br/>
 Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg&rsquo;s childhood love for cereal, operates in 10 locations, as well as
 <em>
  Sadelle&rsquo;s at Kith
 </em>
 restaurants in Paris, Miami Design District, Toronto and Seoul.
 <br/>
 <br/>
 The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.
 <br/>
 <br/>
 <em>
  Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
  <br/>
  <br/>
 </em>
 <em>
  All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a
 </em>
 <em>
  kith.com
 </em>
 <em>
  or
 </em>
 <em>
  kithnyc.com
 </em>
 <em>
  email address. Please note that any correspondence from an alternative email domain, or offering remote or hybrid work, is fraudulent.
 </em>
</div>


Senior Manager, Marketing

Explore 386+ Email marketing manager email sms loyalty in New York this March. Find roles across top companies and apply now to boost your career.

386 email marketing manager email sms loyalty jobs In New York

Email Marketing Manager (Email, SMS & Loyalty)

Email Coder (Developer)

Email Coder (Developer)

Customer Care (CX) Manager

Assistant Marketing Manager

Marketing & Insights Manager (NYC Preferred)

Senior Manager, Marketing