client support associate

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data enablement specialist

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dell client solution specialist

desktop support engineer

end user digital experience support

Vizient, Inc.

<div><div><div><div><div>When you&rsquo;re the best, we&rsquo;re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
Summary: 
In this role, you will deliver high-quality, customer-focused end-user support that enhances the digital experience for onsite and remote employees in a high-visibility office environment. You will provide hands-on technical assistance across devices and collaboration tools, support executives with professionalism and discretion, and contribute to smooth onboarding, offboarding, and ongoing technology operations. You will collaborate with cross-functional IT teams, manage service requests to meet SLAs, and participate in continuous improvement initiatives that strengthen the overall employee technology experience.
Responsibilities:<ul><li>
Deliver responsive technical support for onsite and remote employees to ensure positive customer experience.</li><li>
Troubleshoot and support Windows and macOS devices, including hardware, operating systems, applications, peripherals, and mobile technologies.</li><li>
Provide executive-level and high-touch support with urgency, discretion, and professionalism.</li><li>
Manage service requests, incidents, and escalations while maintaining accurate documentation and SLA adherence.</li><li>
Support conference room systems, A/V equipment, and Zoom and Teams collaboration tools, including live meeting assistance.</li><li>
Troubleshoot basic network connectivity issues, including LAN, WLAN, VPN, and physical port activation.</li><li>
Coordinate with infrastructure, security, and engineering teams to resolve complex technical issues.</li><li>
Perform device deployment, imaging, configuration, upgrades, and lifecycle management for end-user equipment.</li><li>
Lead onsite onboarding and offboarding activities, including device provisioning, asset collection, and inventory updates.</li><li>
Participate in IT projects, technology refreshes, and process improvements, contributing to documentation and knowledge articles.</li></ul>
Qualifications:<ul><li>
Relevant degree preferred.</li><li>
2 or more years of relevant experience required.</li><li>
Working knowledge of Windows 10/11 and macOS environments, including configuration and troubleshooting required.</li><li>
Familiarity with networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN technologies required.</li><li>
Experience supporting enterprise hardware, peripherals, and conferencing or A/V platforms such as Zoom or Microsoft Teams required.</li><li>
Ability to work independently in a fast-paced, high-visibility office environment required.</li><li>
Relevant technical certification(s) such as CompTIA A+, Network+, Apple ACSP/ACTC, or Microsoft certifications highly preferred.</li><li>
Exposure to IT Service Management (ITSM) tools and digital employee management tools preferred.</li><li>
Basic understanding of security best practices, endpoint management tools, or device management platforms such as Intune or Jamf preferred.</li><li>
Experience supporting executive leadership or senior corporate stakeholders preferred.</li><li>
Strong communication, problem-solving, and multitasking skills with a customer-first mindset.</li></ul>
Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $59,600.00 to $101,200.00.
This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
http://www.vizientinc.com/about-us/careers
Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.</div></div></div></div></div>

End User & Digital Experience Support

Erikson Institute

<div>POSITION SUMMARY:
The Web Developer/Designer maintains and provides solutions for websites, landing pages, and mobile experiences across multiple platforms for external audiences and internal staff needs. The Web Developer reports directly to the Director of Marketing and works with other staff members to provide high-quality services for the students, faculty and staff at Erikson Institute. This position closely collaborates with IT and external resources, as necessary.
The Web Developer/Designer is responsible for designing, coding and managing all modifications for erikson.edu (WordPress) and other sites (student information portal my.erikson.edu, SharePoint intranets, promotional landing pages and other sites as assigned), continuously improving upon a visually appealing site to advance strategic goals of the organization.
The role is comprised of both regular maintenance of web properties and larger projects. Regular maintenance of the site requires creating and modifying web pages with SEO, AEO, mobile, User Experience (UX) and accessibility best practices as top priorities. This also includes keeping content up to date in accordance with our Website Governance policy. Larger projects may include &ndash; but are not limited to &ndash; adding features or sections to the website, merging sites and migrating content for a more cohesive web experience based on the organization&rsquo;s strategic goals. Creating web solutions to solve business problems or address users&rsquo; needs is also a major part of this role. Troubleshooting code and regular maintenance of content will be required as needed via ticketing system.
The developer will provide expert assistance with CRM, HTML email marketing, and landing pages. The web developer/designer will help contribute to the success of marketing campaigns designed to increase lead generation, grow awareness, enhance fundraising, and build brand reputation. Efforts will be inclusive of graduate education, professional development, clinical services, and more. 
PRINCIPAL DUTIES:
Web Infrastructure &amp; Architecture<ul><li>
Administer and optimize Erikson&rsquo;s web infrastructure, including server environment (Apache), database management (MySQL), SSL configuration, and PHP-based application frameworks.</li><li>
Ensure platform stability, scalability, and performance across all WordPress and web-based properties.</li><li>
Oversee secure integrations between the website and enterprise systems including SLATE, NXT, and Mailchimp.</li><li>
Collaborate with IT and the web agency to maintain security standards, mitigate vulnerabilities, and ensure compliance with institutional policies.</li></ul>
Front-End Development &amp; User Experience<ul><li>
Develop responsive, accessible, and standards-compliant web experiences using HTML5, CSS3, JavaScript, and AJAX.</li><li>
Implement and enforce digital design systems and brand standards across all web properties.</li><li>
Optimize user journeys for key audiences (prospective students, donors, researchers, partners, alumni).</li><li>
Ensure WCAG accessibility compliance and mobile-first design best practices.</li><li>
Develop custom landing pages and web-based applications aligned with marketing and enrollment strategies.</li></ul>
CMS &amp; Platform Governance<ul><li>
Lead WordPress governance across all institutional sites, including plugin lifecycle management, updates, and custom theme enhancements.</li><li>
Establish and enforce coding standards, version control practices, and content governance workflows.</li><li>
Provide technical training and documentation for internal stakeholders contributing to web content.</li><li>
Evaluate and implement new tools and technologies that enhance performance, security, and scalability.</li></ul>
Analytics, Optimization &amp; Digital Performance<ul><li>
Monitor and interpret web analytics to inform content strategy, conversion optimization, and UX improvements.</li><li>
Ensure accurate tagging, experimentation (A/B), and data capture.</li><li>
Implement SEO and AEO best practices to increase visibility and engagement.</li><li>
Conduct ongoing quality assurance including performance testing, broken link audits, and accessibility validation.</li><li>
Identify and implement opportunities for improved site performance, user engagement, and conversion rates.</li></ul>
Digital Comunications Development<ul><li>
Ensure consistent branding and cross-platform user experience across website, CRM, and digital communications channels.</li><li>
Optimize digital assets (including image editing and formatting) for performance and accessibility.</li></ul> 
REQUIRED QUALIFICATIONS<ul><li>
Bachelor&rsquo;s degree in web development/design, Information Technology, User Interface Development, Graphic Design, Human Computer Interaction, Computer Science or related field</li><li>
A minimum of 3+ years[CC1] of experience or equivalent in web design with a WordPress focus, front-end development, back-end development or related fields.</li><li>
Demonstratable experience in the following areas: (1) solid working knowledge of HTML, CSS, JavaScript, JQuery and API's; (2) hands-on experience with WordPress, particularly with the Gutenburg editor[CC2] , page blocks, form creation, plugins, widgets, and Advanced Custom Fields; and (3) experience with WCAG[CC3] compliance and optimization.</li><li>
Working knowledge of UX principles and demonstrated experience implementing them</li><li>
Experience creating and maintaining complex websites that include e-commerce elements, video, widgets, forms and other functionalities.</li><li>
Strong understanding of UI, cross-browser compatibility, general web functions and standards.</li><li>
Understanding of best practices in web development and web design including UI/UX, accessibility, SEO, AEO, web analytics and security.</li><li>
Intermediate knowledge of Google Analytics, setting up analytics dashboards and reporting on trends.</li></ul> 
PREFERRED HUMAN RELATIONS SKILLS<ul><li>
Strong communication and presentation skills with the ability to work with staff across the organization and at various levels in the reporting structure, including multiple business units and teams.</li><li>
Self-motivated, proactive, curious, collaborative, responsible and flexible.</li><li>
Working independently as well as within a team, detail-oriented and able to take a project from conception through completion.</li><li>
Time management skills</li><li>
Solution-oriented</li></ul><ul><li>
Ability to identify and effectively articulate the organization&rsquo;s web/technical needs both orally and in writing.</li><li>
Ability to ask questions and seek clarification to gain complete understanding of issues or materials.</li><li>
Ability to work effectively and productively with limited supervision.</li><li>
Ability to work in confidential situations and with confidential information.</li><li>
Works well under deadlines while managing multiple projects.</li></ul>
Erikson is open to individual candidates from all backgrounds and experiences. Candidates should apply whether or not they feel that they meet all the requirements or qualifications for the position. We are looking forward to having exciting conversations with engaging candidates and will welcome your application.
About Erikson Institute
We are the premier early childhood development organization committed to ensuring that all children have equitable opportunities to realize their potential.
Erikson Institute&rsquo;s graduate school uniquely prepares child development, education, and social work leaders to improve the lives of young children and their families. Our impact and influence are further amplified through our innovative academic programs, applied research, direct services in the community, advocacy, policy and leadership.
Erikson Institute is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, national or ethnic origin, sexual orientation, marital status, age, disability, veteran status, family responsibilities, or any other classes protected by federal, state, or local laws. In addition, Erikson Institute provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local laws (including during the application or hiring process).
To learn more, please visit our web site at www.erikson.edu</div>

Web Developer/Designer

NOCD

<div>About NOCD
NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, Members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed Therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the &quot;gold standard&quot; in OCD treatment. 
 
At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We&rsquo;re changing the world and need other like-minded individuals to accelerate and expand our efforts.<h2 class="jobSectionHeader"> 
Location: Chicago, IL (Hybrid 3X a week in office)</h2><h3 class="jobSectionHeader">
Role Overview</h3>
NOCD is seeking a talented and versatile Senior Brand Designer to join our creative team. This role is ideal for designers with experience in branding, marketing, art direction, and digital product design. You will help shape the visual identity of NOCD across multiple platforms, from marketing campaigns to mobile and web product experiences, while collaborating closely with cross-functional teams to deliver compelling, user-focused designs. 
The Senior Brand Designer will take ownership of visual projects from concept to execution, ensuring consistency, quality, and alignment with NOCD&rsquo;s mission. This role is ideal for someone who thrives on creativity, collaboration, and delivering impactful designs in a fast-paced environment. 
What You&rsquo;ll Work On<ul><li>
Design and execute marketing campaigns across digital and print mediums (social media, email, display ads, brochures).</li><li>
Develop and maintain branding assets, visual guidelines, and identity systems.</li><li>
Lead creative projects, providing strategic art direction and ensuring cohesive visual storytelling.</li><li>
Collaborate with internal teams and external agencies/freelancers to align on creative concepts.</li><li>
Create wireframes, prototypes, and high-fidelity visual designs for web and mobile products.</li><li>
Apply user-centered design principles and usability best practices across digital experiences.</li><li>
Partner with executives to design polished presentations for investors and partners.</li><li>
Contribute ideas in brainstorming sessions to enhance NOCD&rsquo;s brand and product experiences.</li></ul> 
Required Qualifications<ul><li>
4+ years of professional experience in visual design, marketing design, art direction, or digital product design.</li><li>
Strong portfolio showcasing work across branding, marketing campaigns, and digital product design.</li><li>
Proficiency with design tools such as Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li><li>
Experience creating user-centric designs with understanding of responsive design principles and accessibility standards.</li><li>
Strong project management skills; ability to manage multiple priorities and meet deadlines in a fast-paced environment.</li><li>
Excellent communication and presentation skills, able to articulate design decisions and creative concepts clearly.</li></ul> 
Preferred Qualifications<ul><li>
Bachelor&rsquo;s degree in Graphic Design, Visual Communication, or a related field.</li><li>
Experience in motion graphics or video editing (After Effects, Premiere).</li><li>
Familiarity with front-end development (HTML, CSS) or experience working closely with engineering teams.</li><li>
Experience with user research, A/B testing, or data-informed design.</li></ul> 
Benefits:<ul><li>
Mission-driven, collaborative engineering culture</li><li>
Competitive compensation</li><li>
Medical, dental, vision, and 401(k)</li><li>
PTO based on an accrual system and 11 observed company holidays</li><li>
12 weeks of fully paid parental leave for the primary caregiver, and 6 weeks of fully paid leave for the secondary caregiver, for qualifying full-time employees.</li><li>
Chicago office with hybrid flexibility</li><li>
Onsite fitness center</li><li>
Equal Opportunity Employer committed to diversity and inclusivity</li></ul></div>

Senior Brand Designer

CGS Federal (Contact Government Services)

<div>
 Employment Type: Full Time
 
 
 Department: Help Desk
 
 
 CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 &amp; 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
 
 
 CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
 
 Skills and attributes for success:
 
 
 
 <ul>
 <li>
 Backup/Restoration admin/support
 </li>
 <li>
 File Server support
 </li>
 <li>
 User Account/Mailbox administration
 </li>
 <li>
 Software/Hardware installation
 </li>
 <li>
 Handheld device installation/troubleshooting/support
 </li>
 <li>
 Remote User setup/support/troubleshooting
 </li>
 <li>
 End-user training
 </li>
 <li>
 Creation of procedural documentation
 </li>
 <li>
 Creation of spreadsheets/databases for tracking purposes
 </li>
 <li>
 Record and update required information for all IT-related tickets utilizing ITIL
 </li>
 <li>
 Creation of Incident work-log entries
 </li>
 <li>
 Accurately answer user support questions of software and hardware in the EOUSA office environment
 </li>
 <li>
 Maintain Account Management forms for new and departed users per Government policy and procedures
 </li>
 <li>
 Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
 </li>
 <li>
 Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs&rsquo; accessories, IT supplies, etc. using spreadsheets
 </li>
 <li>
 Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
 </li>
 <li>
 Submit weekly status reports and monthly surveys
 </li>
 <li>
 Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
 </li>
 <li>
 Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions
 
 
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 
 <ul>
 <li>
 One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include:
 </li>
 <li>
 ITIL Foundations certification
 </li>
 <li>
 Change Management experience
 </li>
 <li>
 Active DOD clearance of Level 6 Public Trust or above
 
 
 
 
 
 </li>
 </ul>
 Our Commitment:
 
 
 Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems.
 
 
 For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
 
 Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
 
 We care about our employees. Therefore, we offer a comprehensive benefits package:
 
 
 
 <ul>
 <li>
 Health, Dental, and Vision
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 401k
 </li>
 <li>
 Flexible Spending Account (Health, Dependent Care, and Commuter)
 </li>
 <li>
 Paid Time Off and Observance of State/Federal Holidays
 
 
 
 
 
 </li>
 </ul>
 Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
 
 Join our team and become part of government innovation!
 
 
 Explore additional job opportunities with CGS on our Job Board:
 
 
 https://cgsfederal.com/join-our-team/
 
 
 For more information about CGS please visit: https://www.cgsfederal.com or contact:
 
 
 Email: info@cgsfederal.com
 
 
 #CJ
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Senior Help Desk Technician

Expedia Group

<div>Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We&rsquo;re building a more open world. Join us.
The Product Team creates high-quality end-to-end experiences for travellers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travellers and partners. We partner closely with teams across Expedia Group to achieve growth and results for our customers and company.
Are you a multi-disciplinary designer who thrives at the intersection of strategy, craft, and technology? Do you want to shape end-to-end experiences that help millions of people explore and enjoy the world? Are you passionate about solving complex problems, prototyping bold ideas, and bringing elegant, scalable solutions to life?
At Expedia Group, our mission is to power global travel for everyone, everywhere. Within Expedia Group, the Experience Design (XD) organisation is a global, cross-disciplinary team uniting user experience design, content design, and research to create innovative, relevant, and cohesive experiences for travellers, partners, and agents.
We&rsquo;re looking for a Principal Product Designer who can flex across visual, strategic, and interaction design and who thrives in owning end-to-end experiences. You&rsquo;ll be part of a world-class team working across brands, platforms, and devices in a collaborative, fast-paced environment.
As a Principal Product Designer at Hotels.com, you&rsquo;ll play a pivotal role in shaping world-class user experiences for one of our flagship brands. Embedded within our product and technology organisation, you&rsquo;ll lead collaboration with cross-functional teams - including brand, marketing, and design systems - to evolve and elevate the Hotels.com product experience. You will set the bar for exemplary visual, strategic, and interaction design&mdash;while mentoring and inspiring others to elevate their craft and storytelling capabilities.
You&rsquo;ll bring broad range of skills to the table: from strategic thinking and systems design to high-fidelity visual design and prototyping. With a strong emphasis on design craft and a sharp eye for detail, you&rsquo;ll help elevate the brand across the entire user journey. By championing simplicity, innovation, and consistency, you&rsquo;ll shape how the brand comes to life across digital touchpoints - making it easier, more intuitive, and more enjoyable for users to book their next trip.
In this role, you will:
Problem Definition and Product Strategy<ul><li>
You will develop, drive and teach best practice for problem framing work and synthesis of customer and business insights.
</li><li>Lead the definition of customer experience vision and strategy across complex problem spaces.</li><li>
Use a range of methods to gather and synthesize insights, driving clarity in ambiguous contexts.</li><li>
Translate business goals and user needs into actionable design strategies.</li></ul>
Design Craft and Execution<ul><li>
You will define, drive and teach exemplary visual, strategic and interaction design practice.
</li><li>Own end-to-end experiences, from discovery and ideation to delivery and iteration.</li><li>
Champion elegant, scalable design solutions with a high-quality bar for execution.</li><li>
Create and iterate on prototypes to explore ideas, validate concepts, and communicate intent.</li></ul>
Systems Thinking:<ul><li>
Collaborate across disciplines to align goals and drive organisational efficiency.</li><li>
You will contribute to major evolutions in the design system and platform-level capabilities, with a focus on flexibility, reusability, and brand consistency.</li><li>
Apply advanced concepts in modularity, progressive enhancement, and conditional logic.</li></ul>
Communication and Collaboration:<ul><li>
Develop persuasive storytelling and communication materials to build trust and alignment, connecting vision, strategy and goals at an organizational level.</li><li>
Model effective feedback practices and mentor others in clear, concise communication.</li><li>
Partner with product, engineering, and research to co-create solutions.</li></ul>
Customer Centricity:<ul><li>
Apply and adapt design and research processes to large, complex problem areas.</li><li>
Use qualitative and quantitative insights to inform and validate design decisions.</li><li>
Consistently advocate for user needs and deliver solutions that solve real problems.</li></ul>
Minimum Qualifications:<ul><li>
Bachelor&rsquo;s degree in UX Design, Graphic Design, Visual Design or equivalent experience.</li><li>
10+ years of experience in UX or product design, ideally in a product-driven environment.</li><li>
Strong portfolio demonstrating a wide range of design skills - from strategy and systems thinking to visual design polish and advanced prototyping.</li><li>
Proficient in tools like Figma &amp; Adobe Creative Suite.</li><li>
Strong prototyping skills using tools like Figma or code-based approaches.</li><li>
Experienced in responsive web and mobile app design.</li><li>
Comfortable working with and contributing to design systems.</li><li>
Familiar with user research methodologies and usability testing.</li><li>
Excellent communication and collaboration skills.</li><li>
Experience in travel or e-commerce is a plus.</li></ul><h3 class="jobSectionHeader">
</h3>Preferred Qualifications:<ul><li>
Knowledge of accessibility standards and inclusive design practices.</li><li>
Familiarity with front-end development technologies (HTML, CSS, JavaScript).</li><li>
Experience with data-driven design and A/B testing.</li><li>
Experience using AI to optimize workflow and process.</li></ul>
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee&rsquo;s passion for travel, we offer a wellness &amp; travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
The total cash range for this position in New York is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $208,000.00 to $291,500.00. Employees in this role have the potential to increase their pay up to $333,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual&rsquo;s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee&rsquo;s passion for travel, we offer a wellness &amp; travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia&reg;, Hotels.com&reg;, Expedia&reg; Partner Solutions, Vrbo&reg;, trivago&reg;, Orbitz&reg;, Travelocity&reg;, Hotwire&reg;, Wotif&reg;, ebookers&reg;, CheapTickets&reg;, Expedia Group&trade; Media Solutions, Expedia Local Expert&reg;, CarRentals.com&trade;, and Expedia Cruises&trade;. &copy; 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group&rsquo;s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you&rsquo;re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.</div>

Principal Product Designer, Hotels.com

Endeavor Health

<div><div>Hourly Pay Range:</div>
$31.28 - $48.48 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.<div></div><div>
Position Highlights:</div><ul><li>
Position: End Using Computing Technician II</li><li>
Location: Swedish Hospital Chicago</li><li>
Full Time</li><li>
Hours: Monday-Friday, 8am-430pm</li><li>
Hybrid</li><li>
Travel: Local travel between sites will be required for this role. Capable of travel 24 / 7 when on call</li></ul><div> 
A Brief Overview:</div><div>
The End User Computing II provides onsite technical support for all hardware platforms in use at Endeavor including desktops, laptops, printers, smart phones, other mobile devices, and peripherals that support clinical and business workflows</div><div></div><div>
The Analyst partners with the Applications, Network, Clinical Informatics, Nursing Informatics, and other teams to provide high level troubleshooting and collaboration. The Analyst works issues escalated by Service Desk Analysts, Service Desk leadership, and End User Computing II. This individual enables all Endeavor Health (Endeavor) team members to work effectively across desktops, laptops, mobile devices, and virtual environments by ensuring a secure, reliable, and consistent end user technology experience.</div><div></div><div>
The incumbent maintains accurate records in incident management and inventory systems, requiring strong problem-solving skills and a degree of creativity. As a customer-facing role, maintains a high degree of professionalism and regularly engages with customers; they should be seen as trusted partners. The role is a liaison between customers and the broader IT organization. In this capacity, is present and engaged with their customers by proactively rounding, attending safety huddles as needed, remaining apprised of current activity at the customer site, etc. This role also actively participates and assists in leading large scale hardware deployment activities.</div><div></div><div>
The incumbent collaborates with other IT team members and customers to continually improve the digital workplace environment. Possessing a strong understanding of ITIL terminology and the healthcare environment is a plus. To be successful in this role, you will be expected to remain current on the latest solutions and technologies and remain wellinformed of customer concerns and needs. This role requires a balance of strong technical skills, particularly as it relates to triaging technical issues, and strong interpersonal skills to serve as the face of IT to our customers. This level is expected to have very strong technical skills and be able to form strong relationships with our customers. Customers should seek out the incumbent as a trusted partner and technical resource. They should also serve as mentors to those in the level I. 
 
What you will do:</div><ul><li>
Owns the entire device lifecycle management process from deployment to support, replacement, and retirement. Works independently, serves as an escalation point for level I, and leads small initiatives. Manages process consistent with industry best practice terminology (e.g., ITIL), Endeavor specific requirements, and sound professional judgment.</li><li>
Analyzes, prioritizes, responds, and resolves service requests in a timely manner, and according to Service Level Agreements (SLAs) and established IT support procedures. Resolves incoming service requests with the assistance of Endeavor systems, IT Support manuals, other Endeavor staff, Endeavor vendors, and uses troubleshooting and analytical skills to diagnose, test, and repair. Ensures IT environment is working optimally and meeting customer needs. Proactively reports any gaps in environment performance or lack of meeting customer needs and begins resolving as appropriate.</li><li>
Maintains ownership of all assigned service requests until they are resolved or escalated to the appropriate Endeavor staff or Endeavor vendor for resolution; escalates service requests appropriately according to IT support standards. Promptly updates ServiceNow on progress on assigned service requests. Effectively communicates status with customers and properly documents the status according to Endeavor documentation procedures. Utilizes knowledge gained by engaging with customers through rounding, attending safety huddles, ad hoc conversations, etc. to anticipate needs and proactively addresses.</li><li>
Provides desktop hardware and software support, including but not limited to: Moves, Adds or Changes (MAC), installation, deployment, implementation, swap out, updating, configuration, and re-configuration of equipment. Performs advanced troubleshooting and may specialize in certain technologies.</li><li>
Delivers high quality customer service as both a technical resource and a liaison to the IT organization.</li><li>
Supports projects such as construction, system implementations, upgrades, maintenance, and retirements. Completes assigned tasks within project timelines</li><li>
Serves as a supportive team member and takes on call per posted schedule. Mentors Associate Analysts and coordinates small groups.</li><li>
Other duties as assigned.</li></ul><div>
What you will need:</div><ul><li>
Associates Degree</li><li>
Five (5) or more years of experience in a technology role or customer service support role</li><li>
Excellent verbal and written skills essential for providing positive customer service and good communication.</li><li>
Strong customer service skills with the ability to manage challenging customers and situations professionally and courteously.</li><li>
Ability to apply common sense understanding to carry out written or oral instructions.</li><li>
Ability to read, write, and comprehend detailed instructions, short correspondence, and memos.</li><li>
Personal and ethical accountability</li><li>
Demonstrates analytical and critical thinking for problem solving and issue resolution.</li><li>
A lean towards curiosity, out of the box thinking, and innovative solution development.</li><li>
A valid driver&rsquo;s license is required if the incumbent is selected to perform related duties at an off-site location.</li><li>
If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.</li></ul><div></div><div>
Benefits:</div><ul><li>
Career Pathways to Promote Professional Growth and Development</li><li>
Various Medical, Dental, and Vision options</li><li>
Tuition Reimbursement</li><li>
Free Parking at designated locations</li><li>
Wellness Program Savings Plan</li><li>
Health Savings Account Options</li><li>
Retirement Options with Company Match</li><li>
Paid Time Off</li><li>
Community Involvement Opportunities</li></ul></div><div></div>

End User Computing Technician II

Artius Solutions

<div>Full Stack Engineering Specialist
Location: Chicago, IL (Hybrid)
Overview
Our client is seeking a Full Stack Engineering Specialist to build and enhance both backend services and modern web interfaces supporting a real-time financial technology platform.
This role will work across the full technology stack, developing scalable backend services while also building responsive front-end applications that interact with real-time data streams. The position requires a strong backend foundation combined with experience developing modern user-facing applications.
Responsibilities Full Stack Development
<ul><li>Develop and maintain backend services supporting core business workflows.
</li><li>Build and enhance responsive front-end applications that interact with backend APIs and real-time data streams.
</li><li>Design scalable services and APIs that support high-performance distributed systems.
</li></ul>Backend Systems
<ul><li>Implement high-performance backend services responsible for transactional workflows.
</li><li>Build distributed systems leveraging Kafka, PostgreSQL, and microservices architectures.
</li><li>Develop APIs using REST and WebSocket protocols for real-time application interaction.
</li></ul>Front-End Engineering
<ul><li>Develop modern user interfaces using contemporary web frameworks.
</li><li>Implement front-end components that process and display large volumes of real-time data.
</li><li>Optimize UI performance for high-frequency updates and responsive interactions.
</li></ul>Collaboration &amp; Delivery
<ul><li>Collaborate with product managers, engineers, and architects to translate requirements into scalable solutions.
</li><li>Participate in system design discussions and contribute to engineering best practices.
</li><li>Support monitoring, troubleshooting, and operational stability of production systems.
</li></ul>Qualifications
<ul><li>5+ years of professional software engineering experience
</li><li>Strong backend development experience using Java
</li><li>Experience building distributed backend systems
</li><li>Experience building responsive web applications using modern frameworks
</li><li>Experience designing APIs and integrating real-time data systems
</li><li>Experience working with event-driven architectures
</li></ul>Preferred
<ul><li>Experience with high-throughput or low-latency systems
</li><li>Experience building real-time dashboards or data-heavy applications
</li><li>Experience with WebSockets or streaming data pipelines
</li></ul>.</div>

Full Stack Engineering Specialist

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