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engagement manager aws proserve

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Application deadline: Apr 30, 2026 
 
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. 
 
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you&rsquo;ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations. 
 
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
 
 
Key job responsibilities 
As an experienced technology program/project manager, you will be responsible for: 
<ul><li>Leading and managing complex cloud migration and implementation projects</li><li>Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning</li><li>Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes</li><li>Distilling customer needs into clear technical requirements and map them to business outcomes</li><li>Decomposing complex technical problems into actionable, deliverable solutions</li><li>Contributing to technical documentation and define documentation standards
</li></ul> 
About the team 
ABOUT AWS: 
 
Diverse Experiences
 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Work/Life Balance
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud. 
 
Inclusive Team Culture
 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience</li><li>1+ years of working as a Scrum Master or Product Owner across multiple cross-functional teams experience</li><li>3+ years of cloud computing experience</li><li>Bachelor's degree in Computer Science or Engineering</li><li>Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>AWS certification</li><li>Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)</li><li>Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent</li><li>Project Management Professional (PMP) or equivalent certification</li><li>Knowledge of AWS services</li><li>Experience implementing AWS services</li><li>Experience establishing credibility quickly with senior level executives across organizations</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, VA, Arlington - 131,200.00 - 177,600.00 USD annually</div>

Engagement Manager, AWS ProServe

Shift4

<div><div><h2 class="jobSectionHeader">Overview</h2>
<div>
<div><div>Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
</div>
</div></div></div>Shift4 is expanding globally and seeking a key Senior AWS Cloud Data Engineer to join our team of world-class in-house engineers that will contribute to the technology, architecture and engineering delivery across an AWS Cloud Data Services team.

As a Senior AWS Cloud Data Engineer, you will be responsible for designing, developing, and maintaining robust data infrastructure solutions to support the organization's data-driven initiatives. We seek self-driven and motivated individuals who take ownership of their projects. You will collaborate closely with cross-functional teams including project managers, business analysts, and software engineers to ensure the availability, reliability, and scalability of our system.

This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Las Vegas, NV / Center Valley, PA

Responsibilities

Technology:
<ul><li>Work hands on within the cloud data platform to deliver new features, fix issues and ensure best practices.</li>
<li>Contribute to the technical design and architecture development for parts of the solution. Ensure that best practices are defined and adhered to</li>
<li>Diagnose and resolve issues with deployed systems (as part of level 3 support).</li>
<li>Become a technical expert for the cloud data platform.</li>
<li>Evaluate and resolve technical debt, engage in platform modernization and build reliable features.</li>
<li>Recommend and implement best practices and standards for the cloud data platforms.</li>
</ul>
People and Leadership
<ul>
<li>Work closely with multiple engineering teams, product owners and stakeholders to understand needs and meet data requirements.</li>
<li>Interface across multiple engineering teams and engineering groups working on various parts of the platform.</li>
<li>Mentor and develop junior team members.</li>
</ul>
Process
<ul>
<li>Ensure efficient operation of Scrum within the team.</li>
<li>Analyze and update tools and processes when required.</li>
<li>Measure key team metrics.</li>
</ul>
Qualifications
<ul>
<li>Bachelors or Masters degree in Computer Science, Information Systems, or a related field. Experience in lieu of a degree may be considered.</li>
<li>5+ years of experience in cloud data engineering.</li>
<li>4+ years working with AWS services including Redshift, AWS Glue, Lambda, DMS, Kinesis, etc.</li>
<li>2+ years working with ETL tools (MS SSIS or similar).</li>
<li>Significant hands-on experience working with databases, schemas, complex queries, data modeling, stored procedures, etc. (MS SQL Server, Postgres and Redshift preferred).</li>
<li>Excellent communication skills in English, with the ability to collaborate effectively with cross-functional teams and stakeholders.</li>
</ul>
Additional experience that is a plus to have:
<ul>
<li>AWS Certified Data Engineer &ndash; Associate</li>
<li>AWS Certified Cloud Practitioner</li>
<li>AWS Certified AI Practitioner</li>
</ul>
#LI-BN1<div>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.</div></div>

Senior AWS Cloud Data Engineer

Mullins Mechanical

<div>Mullins Mechanical is a leader in Industrial and Large Commercial Mechanical, Plumbing, and HVAC construction projects. Our projects are often in the Industrial &amp; Manufacturing environments, such as: Manufacturing Facilities, Automotive Plants, Chemical Plants, Distribution Centers, Hotels, Warehouses, and other Large Commercial Facilities. We are a self-performing specialty Contractor specializing in Design Build Applications, HVAC Systems, Plumbing, Process Piping Systems, Boiler &amp; Chiller Systems, Equipment Installation &amp; Rigging, Plant Relocation &amp; Maintenance, and Metal Fabrication.

We are looking for an experienced self-motivated Assistant Quality Manager - Remote to join our growing construction team. This position is responsible for the duties listed below along with related functions. The Assistant Quality Manager-Remote should be knowledgeable about quality and safety regulations and best practices within the construction environment and be able to engage and advise the job site leadership relative to Mullins mechanical quality program. 


Job Duties and Responsibilities:
<ul>
<li>Conduct internal audits and inspections to ensure compliance with quality management system.</li>
<li>Assist in the implementation of inspecting, testing, and evaluating methods of construction.</li>
<li>Ensure fabrication and installation efforts adhere to quality standards.</li>
<li>Promote a culture of continuous improvement by identifying areas of improvement and implement change.</li>
<li>Identify, document, and approve corrective actions for non-conforming products or processes.</li>
<li>Maintain clear and effective communication with internal and external parties.</li>
<li>Ensure customer satisfaction by addressing complaints and incorporating customer feedback into key performance indicators.</li>
<li>Analyze problems, identify root causes, and prevent recurrence.</li>
<li>Train staff on quality standards and best practices.</li>
<li>Create and document non-conformance reports and logs.</li>
<li>Assist in creating processes and procedures for quality department.</li>
<li>Test welders and perform weld inspections under varies welding codes.</li>
<li>Review client requirements and ensure specifications are met.</li>
<li>Follow Project Quality Assurance Plans.</li>
<li>Create inspection and test plans (I&amp;TP's)</li>
<li>Committed to Mullins core values and safety policies.</li></ul> 


Skills/Qualifications:
<ul>
<li>Have a current AWS CWI and/or ASNT VT II and/ or API 510/570 or can obtain first year of employment.</li>
<li>Extensive knowledge of NDT methods (UT, MT, PT, RT).</li>
<li>Understanding of the following codes: ASME, AWS, ISO, ASTM, NBIC, SMACNA, ASHRAE, IPC, NACE, AISC.</li>
<li>Efficient in Microsoft Excel, Word, and/ or Project management software (Procore).</li>
<li>Strong verbal and written communication skills for effective collaboration.</li>
<li>Possess strong leadership skills to influence and motivate teams.</li>
<li>Experience performing quality audits on internal and external parties.</li>
<li>Extensive knowledge of reading and understanding construction drawings.</li>
<li>Excellent time management skills.</li>
<li>Ability to multitask with a strong understanding of core manager duties.</li>
<li>Ability to manage and train quality personnel.</li>
<li>Ability to travel for long periods of time.</li>
<li>Self-motivated with the drive to learn and grow.</li>
<li>Must be able to work in a team environment.</li></ul> 


Experience:
<ul>
<li>5+ years in a quality leadership role</li>
<li>3+ years performing quality audits</li>
<li>Experience working under a quality management system.</li>
<li>Experience with HVAC, plumbing, and/or process piping systems.</li>
<li>Extensive knowledge in Microsoft programs and construction project management software.</li>
<li>Extensive knowledge of various codes and standards.</li>
<li>Experience managing multiple projects at a corporate level.</li></ul> 


Potential Hazard:
<ul>
<li>Working outside in extreme weather conditions</li>
<li>Exposure to loud noises and abnormal odors</li>
<li>Confined space work</li>
<li>Working in areas with overhead activities</li>
<li>Working from heights using ladders, scaffolding, or aerial lifts</li></ul> 


Essential Requirements:
<ul>
<li>Comply with all company policies and procedures.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>Climbing up and down stairs and ladders while working on scaffolds and in trenches to access work.</li>
<li>Lifting up to 50 pounds</li>
<li>Walking on uneven terrain for extended periods</li>
<li>Standing for extended periods</li>
<li>The use of respirators if required by projects.</li>
<li>Driving is required to travel to and from locations.</li>
<li>Occasionally may need to kneel, reach, or stoop.</li>
<li>If driving is required, a valid driver's license and proof of insurability is required. All drivers are subject to a DMV background records search.</li></ul><div> 
Join Us 
Mullins Mechanical ranked #243 on the 2024 ENR Top Specialty Contractors list, #48 in the Nation and #5 in the Southeast among Firms in Mechanical. We're proud to be one of the fastest growing privately held companies in America. We're a self-performing specialty contractor specializing in design-build applications, HVAC systems, plumbing, process piping systems, boiler and chiller systems, equipment installation and rigging, plant relocation and maintenance, fire protection, and metal fabrication. Our projects are often in industrial and heavy commercial environments such as manufacturing facilities, automotive plants, chemical plants, distribution centers, warehouses, data centers, and other large facilities.</div></div>

Assistant Quality Manager (CWI) - Remote

YO IT Consulting

<div>
 
 Job Title:
 
 AI/ML Engineer
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Job Summary
 
 
 
 Join our team as a AI/ML Engineer and play a pivotal role in driving mission-critical government initiatives while also contributing to proprietary AI infrastructure, you&rsquo;ll harness advanced large language models (LLMs), retrieval-augmented generation (RAG), and multi-agent orchestration to deliver secure, scalable, and impactful machine learning systems. You&rsquo;ll work closely with cross-functional experts, leveraging frontier AI platforms and the latest in agentic AI tooling.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design, implement, and optimize AI/ML models particularly leveraging LLMs, RAG, and prompt engineering for production grade applications.
 </li>
 <li>
 Develop and orchestrate multi-agent systems using frameworks such as LangGraph and LangChain.
 </li>
 <li>
 Integrate and deploy solutions on secure cloud environments, including AWS GovCloud, Google GovCloud, Azure IL5+, Vertex AI, and AWS Bedrock.
 </li>
 <li>
 Build robust data pipelines, manage ETL processes, and develop metadata catalogs and ontologies to ensure high-quality data for AI training and inference.
 </li>
 <li>
 Create and maintain REST APIs and SDK integrations to facilitate seamless data and model interactions.
 </li>
 <li>
 Collaborate with product, security, and engineering teams to ensure best-in-class delivery, following secure coding and DevOps best practices (CI/CD).
 </li>
 <li>
 Document technical decisions and communicate complex concepts clearly to both technical and non-technical stakeholders.
 
 
 </li>
 </ul>
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Proficiency in Python for AI/ML development, including experience with REST APIs and SDK integration.
 </li>
 <li>
 Hands-on experience with LLMs, RAG systems, and prompt engineering in production environments.
 </li>
 <li>
 Familiarity with multi-agent orchestration, tool use, and frameworks like LangGraph and LangChain.
 </li>
 <li>
 Deep understanding of cloud AI services (AWS GovCloud, Google GovCloud, Azure IL5+, Vertex AI, AWS Bedrock).
 </li>
 <li>
 Background in building and maintaining data pipelines, ontologies, metadata catalogs, and ETL processes.
 </li>
 <li>
 Strong grasp of secure coding and modern DevOps practices (CI/CD pipelines).
 </li>
 <li>
 Exceptional written and verbal communication skills for effective collaboration and documentation.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with AI/agentic platforms, such as Anthropic for Gov, OpenAI Enterprise, Gemini Enterprise, or Grok Enterprise.
 </li>
 <li>
 Knowledge of metadata catalog platforms (MCP) and advanced API development techniques.
 </li>
 <li>
 Prior exposure to government or highly regulated cloud environments and compliance standards.
 </li>
 </ul>
</div>

Artificial Intelligence Engineer – Remote

The Home Depot

<div><div>Position Purpose:
The Cybersecurity team at Home Depot protects the organization&rsquo;s systems, data, and technology assets through proactive risk management, strong operational controls, and rapid incident response. This role supports core security functions by ensuring the resilience of critical systems and maintaining accurate oversight of technology assets across the enterprise.
Key Focus Areas:
<ul><li>Disaster Recovery:<ul><li>
Support planning, execution, and testing of disaster recovery procedures to ensure business continuity.</li><li>
Partner cybersecurity teams to validate recovery readiness and close any identified gaps.</li></ul></li><li>
Technology Asset Management:<ul><li>
Maintain visibility of hardware and software assets across the enterprise to reduce security risk.</li><li>
Ensure assets are properly tracked, compliant, and aligned with lifecycle and vulnerability management processes.</li></ul></li></ul>
Protecting what matters most to our associates and consumers by securing our sensitive data and critical assets from current and emerging threats. At The Home Depot Cybersecurity consists of Architecture, Governance, Identity &amp; Access Management, Internal Threat Operations, Issue and Compliance Management, Risk Assessment/Advisory, Security Consulting, Security Operations and Strategic Planning. 
Key Responsibilities:<ul><li>
60% Analysis - Synthesize data to develop a solution, communicate the solution to stakeholders Analyze problems, structure the issue and perform analysis</li><li>
10% Collaborate - Partner cross-functionally to identify trends and resolve issues</li><li>
30% Drive Execution - Ensure initiative/project goals are met in a timely manner Implement solutions to meet customer expectations</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Manager or Sr. Manager</li><li>
This Position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
IT Fundamentals &ndash; A working foundational knowledge of enterprise IT infrastructure components, including basic networking, servers, databases, storage, and fundamental cloud concepts (GCP, AWS, Azure).</li><li>
Security Awareness &ndash; General awareness of modern cybersecurity principles, basic risk management, and common threats that cause IT outages.</li><li>
Data Organization &ndash; Proven ability to gather, organize, and analyze technical or business data from multiple sources to support reporting or decision making.</li><li>
Project Coordination &ndash; Strong organizational and time-management skills, with the ability to track items, manage meeting schedules, and support logistics of workshops, interviews, and testing events.</li><li>
Effective Communication - Excellent written and verbal communication skills, with the ability to articulate basic technical concepts to non-technical audiences.</li><li>
Continuity Concepts &ndash; A basic understanding of Disaster Recovery and Business Continuity, including what a Business Impact Analysis is, and understanding of metrics like RTO and RPO.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div> 
Apply End Date: 05/14/2026</div>

Cybersecurity Analyst II - Disaster Recovery (Remote)

<div>Position Purpose:
The Senior Analyst plays a key role in driving Home Depot&rsquo;s Pro growth strategy by shaping how insights and capabilities reach internal sales teams and Pro customers. As part of the Pro Capabilities Engagement (PCE) team, this role partners cross‑functionally to understand customer needs, identify growth opportunities, and design engagement strategies that increase awareness, adoption, and share of wallet. 
 
Operating in an agile environment, the Senior Analyst owns initiatives end‑to‑end&mdash;from discovery through execution&mdash;to evolve how insights are prioritized, activated, and delivered. This includes modernizing outreach models, optimizing and testing communication channels, introducing new engagement approaches, and thoughtfully sunsetting legacy methods to maximize impact. 
 
As analytics and AI‑enabled capabilities mature, the role integrates predictive analytics, personalization, and automation into scalable, real‑world engagement strategies. The focus is on delivering timely, relevant, and actionable insights that balance long‑term ecosystem evolution with measurable near‑term results. 
 
Key Responsibilities:<ul><li>
30% Business Acumen - Subject matter expert for assigned initiative; Learn and report on best practices, industry standards, and requirements associated with assigned projects; Through independent judgement, develop solutions and recommend project or strategy planning and data utilization</li><li>
20% Data Analysis - Identify, research and measure ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise</li><li>
20% Effective Communication - Ability to create clear and accurate documents and presentations and ability to present and deliver to a wide variety of stakeholders</li><li>
30% Project Management - Responsible for owning small to medium initiative-specific projects and reporting, prioritizing projects and tasks to ensure deliverables and goals are met or exceeded</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position typically reports to Manager or Sr. Manager</li><li>
This position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Experience leveraging artificial intelligence and advanced analytics tools to inform strategy, enhance decision‑making, and scale insight‑driven engagement approaches</li><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of Tableau</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Ability to draw accurate conclusions from financial documentation</li><li>
Demonstrated project management skills</li><li>
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
4</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Sr Analyst Pro Capabilities Engagement

<div>Position Purpose:
The Pro Sales Representative Manager is responsible for leading and developing a high-performing sales team of Pro Sales Representatives focused on driving revenue growth, expanding market share, and building strong relationships with B2B customers. This role ensures the team executes sales strategies aligned with Pro goals, manages a strong sales pipeline, and converts leads into profitable sales. The Pro Sales Representative Manager coaches, trains, and mentors the Pro Sales Representative team by fostering a results-driven culture while maintaining accountability for an assigned customer portfolio. This role requires understanding of competitive industry trends, proactive pipeline management, and strong cross-functional collaboration to support The Home Depot&rsquo;s Pro growth strategy. 
 
Key Responsibilities:<ul><li>
30% - Customer Engagement &amp; Relationship Management - Provide solutions and guidance to direct reports for customer resolution. Oversee and support Pro Sales Representatives in identifying new sales opportunities. Partner with Pro Sales Representative Sr. Manager to review sales calls, analyze account insights, and identify business opportunities. Serve as point of escalation for transaction and take partnership cross-functionally to ensure customer satisfaction.</li><li>
40% - Leadership &amp; Team Development Provide hands-on coaching, training, and mentorship in sales management and relationship building strategies. Foster a results oriented and customer focused culture that drives engagement and performance. Provide regular and timely performance feedback in order to improve and maintain team performance metrics. Recruit, develop, and lead a high-performing team of Pro Sales Representatives.</li><li>
30% - Operational Excellence - Troubleshoot operational challenges, identify process improvements, and coordinate training for direct reports. Oversee daily team operations, including workload distribution and ensuring service level quality. Track and analyze key performance metrics, including sales, gross margin, and customer engagement.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Pro Sales Representative Sr. Manager</li><li>
This Position has 10-14 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul> 
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Demonstrated project management skills</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li><li>
Strong leadership skills with the ability to motivate and develop sales associates</li><li>
Experience working with Salesforce or similar CRM</li><li>
Ability to analyze sales data and implement strategies to improve team performance</li><li>
Understanding and application of strategic planning to identify, target and execute plans for sales growth in areas like building supplies, construction, and lumber</li><li>
Experience within relevant specialty trade industry (i.e. plumbing, electrical, paint, HVAC, etc.) - with specific experience in at least one of the following: product knowledge, installation, retail sales experience or inside/outside sales for specific trade</li><li>
Construction experience - either practical on the job experience or sales within the construction industry</li><li>
Understanding and application of strategic sales planning to identify, target and execute plans for sales growth in their areas of expertise (electrical, plumbing, paint, construction methods, etc.)</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
4</li></ul> 
Preferred Years of Work Experience:
<ul><li>5</li></ul> 
Minimum Leadership Experience:
<ul><li>None</li></ul> 
Preferred Leadership Experience:
<ul><li>None</li></ul> 
Certifications:
None 
<ul><li>
</li></ul>Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Ensures Accountability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Develops Talent</li><li>
Drives Results</li><li>
Manages Conflict</li></ul></div>

Trade Pro Sales Representative Manager - Electrical

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