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engineering manager senior engineering manager

Binti

<div>
 Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we&rsquo;ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation&rsquo;s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services.
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 Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We&rsquo;re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.
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 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 As an
 <strong>
  Engineering Manager
 </strong>
 at Binti, you will lead a talented and dedicated engineering team, fostering a culture of innovation, collaboration, and excellence. You will help set ambitious but achievable goals, design team-wide norms and processes to streamline operations, and coach your team to top performance. Ideally, you will bring a wealth of experience in SaaS product development, technical leadership, and a passion for leveraging technology to positively impact society.
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 <strong>
  Core Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Team Leadership: Lead and mentor a team of skilled engineers, fostering a culture of continuous learning, collaboration, accountability, productivity, and high performance.
  </li>
  <li>
   Strategic Planning: Collaborate with cross-functional teams to define and execute the technical roadmap, aligning with Binti&rsquo;s mission and business objectives.
  </li>
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   Product Development: Oversee the end-to-end development process, ensuring the delivery of high-quality, user-friendly software that addresses the unique challenges of the child welfare space.
  </li>
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   Innovation: Stay ahead of emerging technologies and industry best practices to drive innovation within the engineering team, contributing to the long-term success and scalability of Binti&rsquo;s platform.
  </li>
  <li>
   Collaboration: Work closely with product managers, designers, and other stakeholders to translate business requirements into technical solutions, with a focus on user experience and system performance.
  </li>
  <li>
   Agile Methodology: Implement and champion agile development methodologies, ensuring the team operates efficiently and adapts to evolving project needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Sample Projects
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Facilitate the expansion of our AI Package by consistently surfacing our AI features across our platform.
  </li>
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   Leading architectural improvements to the platform capabilities at Binti&rsquo;s foundation, allowing for a cohesive product experience across all the modules.
  </li>
  <li>
   Taking Binti&rsquo;s next new module from 0 to 1 and beyond
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   <br/>
  </li>
 </ul>
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  Tech Stack
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  <br/>
 </strong>
 <ul>
  <li>
   Ruby on Rails
  </li>
  <li>
   React
  </li>
  <li>
   GraphQL
  </li>
  <li>
   Postgres
  </li>
  <li>
   Kubernetes &amp; GCP
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   <br/>
  </li>
 </ul>
 <strong>
  What We Value
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  <br/>
 </strong>
 <ul>
  <li>
   Team Leadership: Demonstrated success in leading and managing engineering teams to high performance, ideally in a SaaS or tech start-up environment with at least 5-7 years of management experience.
  </li>
  <li>
   Technical Expertise: Strong technical background with experience in full-stack development, cloud computing, and scalable architecture.
  </li>
  <li>
   Strategic Thinker: Ability to align technical strategies with business priorities and goals, contributing to the overall success and growth of the company.
  </li>
  <li>
   Collaborative Approach: Excellent communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders.
  </li>
  <li>
   Passion for Social Impact: A genuine interest in leveraging technology to address social challenges, with a strong sense of purpose in improving outcomes for children in need.
  </li>
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   Authenticity: People are more than their work selves, and a great manager and leader understands how to blend accountability, high performance, empathy, and fun.
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   <br/>
  </li>
 </ul>
 <strong>
  Location
  <br/>
  <br/>
 </strong>
 Binti is headquartered in San Francisco, California. This role is based in the San Francisco Bay Area and requires in-person work from our San Francisco office on Mondays and Thursdays as part of our hybrid schedule. Candidates must be able to work across time zones as needed.
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 <em>
  Final selected candidates who receive a conditional offer of employment may be required to undergo a background and reference check, which could include verification of employment and education, criminal history review, and, where applicable, fingerprinting
 </em>
 .
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  Benefits &amp; Perks
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   An above-market compensation package (salary + equity)
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   Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents
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   Flexible vacation time to promote a healthy work-life blend
  </li>
  <li>
   13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving
  </li>
  <li>
   16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant
  </li>
  <li>
   Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)
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  <li>
   4 weeks of sabbatical after 4 years of service at the company
  </li>
  <li>
   401k, Commuter benefits, FSA, and DCFSA with administration paid for
  </li>
  <li>
   $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)
  </li>
  <li>
   $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns
  </li>
  <li>
   $300 reimbursement for initial office setup
  </li>
  <li>
   $50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers
  </li>
  <li>
   Paid jury duty
   <br/>
   <br/>
  </li>
 </ul>
 At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status.
</div>


Engineering Manager/Senior Engineering Manager

iRhythm Technologies

<div><p>Position: Senior R&amp;D Project Manager</p><p>
Location: 699 8th Street, Suite 600, San Francisco, CA 94103</p><p></p><p><b><br>
Responsibilities include:</b></p><p>
iRhythm Technologies, Inc. seeks a Senior R&amp;D Project Manager (San Francisco, CA) to lead and manage the design and development of clinical software solutions for iRhythm products and services. Lead a cross-functional team to ensure that clinical needs are met by incorporating regulatory and compliance requirements into the software design and development process. Participate in production release/ health monitoring activities. Support regulatory affairs to prepare necessary documentation such as risk analysis, cybersecurity documents, clinical data, software validation and verification, and algorithm performance testing for regulatory submissions. Oversee execution of medical device and cybersecurity risk management activities. Guide and manage the usage of Agile Methodologies and Scrum frameworks to simplify program delivery. Establish and maintain the product Design History File (DHF) following compliance and regulatory standards. Work with product and engineering teams to build and maintain clear program roadmaps. Develop a technical project timeline to meet program strategy, budget, scope and business needs. Prioritize program workstreams, consistent with program strategy. Identify potential roadblocks early and lead the team to develop and implement counter measures. Facilitate and foster strong communication among stakeholders, ensuring all parties are aligned on the goals, timelines and compliance needs. Drive tactical decisions for projects. Local telecommuting permitted up to 4 days per week. 10% domestic travel and 3% international travel required.</p><p></p><p><b><br>
SALARY RANGE</b><b>:</b> $164,714 to $246,000 per year</p><p></p><p><b><br>
JOB REQUIREMENTS</b><b>:</b></p><p>
Requires a Master&rsquo;s degree in Electrical Engineering, Biomedical Engineering or related field and 5 years of experience managing software development projects within medical device applications. Must have experience with: Technical Project management and Agile methodologies; Managing projects involving large cross-functional teams; Standards and guidelines such as IEC 62304, IEC 62366, IEC 60601, ISO 14971, ISO 13485 and 21 CFR Part 820; Managing 510(k) submission(s) and other regulatory submissions to the FDA; Practical</p><p>
knowledge of US and international regulations including FDA, EU MDR, PMDA, and UKCA for Software as a Medical Device (SaMD); Software platforms including Smartsheet for project management, the Atlassian Toolset (Jira and Confluence), Jama for requirements management, and Aha! for product portfolio management; and Supporting regulatory affairs to prepare necessary documentation such as risk analysis, cybersecurity documents, clinical data, software validation and verification, and algorithm performance testing for regulatory submissions.</p><p></p><p><b><br>
THIS POSITION IS ELIGIBLE FOR THE EMPLOYEE REFERRAL PROGRAM</b></p></div>

Senior R&D Project Manager

DigitalOcean

<div><div><p>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.</p></div><h2 class="jobSectionHeader"><b>
We are looking for a </b><b>Manager, Customer Success Engineering (AI &amp; Cloud Support)</b><b> who is passionate about delivering exceptional support experiences and building high-performing teams.</b></h2>
<p>
As a <b>Manager, CSE (AI &amp; Cloud Support)</b> at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.</p>
<p>
This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.</p>
<p>
The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering &quot;white-glove&quot; experiences for strategic customers.</p><h2 class="jobSectionHeader"><br>
<b>
What You'll Do:</b></h2>
<p><b>
Team Leadership &amp; Development</b></p>
<ul>
<li>Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth</li>
<li>Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.</li>
<li>Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.</li>
<li>Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.</li>
<li>Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.</li><br>
</ul>
<p><b>Strategic Customer Support</b></p><br>
<ul>
<li>Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.</li>
<li>Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.</li>
<li>Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.</li>
<li>Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.</li>
</ul>
<p><b>Technical &amp; Cross-Functional Operations</b></p>
<ul>
<li>Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.</li>
<li>Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product &mdash; including Jira escalation routing, Sev1 bridge management, and post-incident documentation.</li>
<li> Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content &mdash; treating documentation infrastructure as a core operational lever for team scalability.</li>
<li>Contribute to the vision for AI and automation within support&mdash;building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.</li>
<li>Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.</li>
</ul><h3 class="jobSectionHeader"><b>Key Metrics:</b></h3>
<ul><li>Customer Satisfaction (CSAT) for strategic accounts</li>
<li>Time to Response and Resolution (TTR) for strategic customers</li>
<li>Tier 1 resolution rate vs. escalation rate</li>
<li>Time-to-escalation and engineering handoff SLA adherence</li>
<li>SLA adherence and escalation response times</li>
<li>Support productivity and quality (QA scores)</li>
<li>Post-incident documentation completion rate</li>
</ul><h2 class="jobSectionHeader"><b>What You'll Add to DigitalOcean:</b></h2>
<ul><li><b>Experience: </b>5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.</li>
<li><b>Leadership: </b>2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.</li>
<li><b>Technical Domain Expertise:</b> Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.</li>
<li><b>Coding/Integration:</b> Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.</li>
<li><b>Communication:</b> Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.</li>
<li><b>Problem-Solving:</b> Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.</li>
</ul>
<p><b>Preferred Qualifications:</b></p>
<ul>
<li>Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).</li>
<li>Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.</li>
<li>Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a related technical field.</li>
<li>ITIL or equivalent service management certification</li>
</ul><h2 class="jobSectionHeader"><b>Compensation Range:</b></h2>
<ul><li>$125,000 - $153,000</li>
</ul>
<ul><li>This is a remote role</li></ul>
<p>
JR: 2026-7692</p>
<p><i>
#LI-Remote</i></p><p></p><div><h2 class="jobSectionHeader"><b><br>
Why You'll Like Working for DigitalOcean</b></h2>
<ul><li><b>We innovate with purpose. </b>You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li><b>We prioritize career development.</b> At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li><b>We care about your well-being. </b>Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li><b>We reward our employees. </b>The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li><b>DigitalOcean is an equal-opportunity employer. </b>We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li>
</ul>
<p><b>Application Limit:</b> You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.</p></div></div>

Manager, Customer Success Engineering

Hayden AI

<div><div><p>Location</p><div>
San Francisco HQ Office</div></div><div><p>
Employment Type</p><div>
Full time</div></div><div><p>
Location Type</p><div>
Hybrid</div></div><div><p>
Department</p><div><div>
Operations</div><p>
Field Services</p></div></div><div><p>
Compensation</p><ul><div><p>
$30 &ndash; $39 per hour &bull; Offers Equity &bull; Offers Bonus</p></div></ul><div><div>
We determine fair compensation for each position by considering market rates, qualifications, experience, and location.
<br>
<br>
This job posting reflects a salary range based on different levels within the position, which are primarily determined by location. Your interview performance will help us determine your base salary offer within this range.<br>
<br>
Keep in mind that salary is just one piece of Hayden's total compensation package. We also offer equity and a company-wide bonus plan. Additional benefits are shared as part of this job posting.</div><div></div><h1 class="jobSectionHeader"><b>
Benefits and Perks</b></h1><div>
There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems &amp; Device Engineering, Operations, Communications, and more!)</div><ul><li><div>
Options for medical, dental, and vision coverage for employees and dependents (for US employees)</div></li><li><div>
Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div></li><li><div>
401(k) with 3% company matching</div></li><li><div>
Unlimited PTO</div></li><li><div>
Daily catered lunches in our San Francisco office</div></li></ul><div><br>
At Hayden AI, we are committed to creating an inclusive and diverse workplace where everyone is treated with respect and dignity. We believe that our differences make us stronger and drive innovation. As an equal opportunity employer, we do not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to fostering a work environment that celebrates diversity and ensures that every individual has the opportunity to contribute to our mission and achieve their full potential.
<br>
<br>
Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.</div></div></div></div>
<br><div><div><div><b>About Us</b></div><p>
At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.</p><p>
From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.</p><p><b><br>
What the job involves</b><br>
<br>
In this role, you are the first line of support in maintaining our equipment uptime and system performance. You will monitor our roadside environment, troubleshoot hardware/software issues, and escalate more complex problems as needed. Ensuring timely and effective support for remote field operations, using proprietary tools, industry standard ticketing systems, and clear communication to resolve incidents efficiently.</p><p></p><p><b>
Responsibilities:
</b></p><ul><li><div>Reports directly to the Sr. Manager of Field Services</div></li><li><div>
Provide Tier 1 support for our endpoint devices</div></li><li><div>
Monitor the production, pilot and test fleets, responding to issues and client reported escalations.</div></li><li><div>
Create and manage ticket queues for quick resolution to issues.</div></li><li><div>
Monitor all automated alerts and report any issues that may impact the production fleet.</div></li><li><div>
Follow an established set of processes while handling issues escalating unresolved issues to our engineering team.</div></li><li><div>
Partner with and provide support to senior members of the team in creating reports and updating dashboards on system health.</div></li><li><div>
Root cause analysis and problem resolution follow-up</div></li><li><div>
Handle incoming support calls or messages, log them in the ticketing system</div></li><li><div>
Assist field technicians with troubleshooting steps for our field devices</div></li><li><div>
Participate in larger scale projects lead by senior members of the team or engineering</div></li></ul><p><b><br>
Required Qualifications:</b></p><ul><li><div>
Bachelor&rsquo;s degree preferred.</div></li><li><div>
1-2 years of experience in a technical support role</div></li><li><div>
Comfortable with various SW tools, such as JIRA, Smartsheet, Excel and Google Sheets</div></li><li><div>
Excellent analytical and problem-solving skills</div></li><li><div>
Hands-on approach in taking charge of issues and seeing them through to resolution.</div></li><li><div>
Ability to operate under deadlines while still meeting standards.</div></li></ul></div></div><p></p>

Field Support Coordinator

Autodesk

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Job Requisition ID #</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>
26WD96964<p></p><p>
Remote- Hybrid open to any location. West Coast Preference</p><p><b>
Position Overview</b></p><p>
We are looking for a seasoned Technical Program Manager to lead pivotal technical initiatives driving end-to-end execution within the Growth Experience Technology (GET) Organization, with a strong focus on enabling and scaling Go-To-Market (GTM) capabilities.</p><p></p><p>
This role requires a strategic operator with deep program management expertise and a proven track record delivering GTM-driven initiatives&mdash;including product launches, growth programs, customer acquisition, monetization, and lifecycle engagement. You will partner closely with Product, Engineering, Architecture, Marketing, Analytics, Design, and GTM stakeholders to drive seamless execution from concept to market impact.</p><p></p><p>
You will be accountable for delivering complex technical programs end-to-end&mdash;owning planning, execution, risk and dependency management, and stakeholder alignment&mdash;ensuring outcomes directly support business growth, customer experience, and revenue objectives. Success in this role requires strong technical depth, business acumen, and the ability to influence and align teams across both GTM and technology organizations.</p><p></p><p>
At Autodesk, we look to hire those who reimagine possible, those with diverse backgrounds who enhance our thinking, and leaders who shape the world and our future. The position is open to those within the Pacific to Central time zones, with preference for candidates in the Bay Area, California (hybrid/remote with in-office presence for critical meetings).</p><p></p><p><b>
Responsibilities</b></p><ul><li><p>
Lead end-to-end execution of GTM-driven technical programs, including product launches, growth initiatives, and post-launch optimization</p></li><li><p>
Develop and maintain integrated program plans across multiple technical and GTM teams, ensuring visibility into status, dependencies, and outcomes</p></li><li><p>
Partner with Product, Marketing, Sales, Analytics, and Engineering to align technology delivery with GTM strategies and business goals</p></li><li><p>
Drive clarity on outcomes, deliverables, milestones, and cross-functional dependencies across GTM and platform teams</p></li><li><p>
Enable successful product launches and releases, including readiness across systems, operations, and customer experience</p></li><li><p>
Collaborate with stakeholders to simplify complex technical concepts and drive data-informed decisions impacting acquisition, conversion, and retention</p></li><li><p>
Identify risks and proactively mitigate issues that could impact launch timelines, customer experience, or revenue goals</p></li><li><p>
Lead cross-functional alignment, removing blockers and ensuring execution across globally distributed teams</p></li><li><p>
Support roadmap planning and prioritization aligned with GTM calendars, campaigns, and business priorities</p></li><li><p>
Manage day-to-day program execution, including communication, stakeholder updates, and milestone tracking</p></li><li><p>
Organize and facilitate User Acceptance Testing (UAT) and launch readiness activities to ensure high-quality releases</p></li><li><p>
Drive post-launch monitoring and continuous improvement based on performance metrics and customer feedback</p></li><li><p>
Communicate program progress and outcomes across all levels, including senior leadership, with a focus on business impact</p></li></ul><p></p><p><b>
Minimum Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s degree in Engineering, Computer Science, Business, or related field</p></li><li><p>
8+ years of experience as a Technical Program Manager, Technical Product Manager, or Product Manager</p></li><li><p>
Proven experience delivering GTM-aligned programs, including product launches, growth initiatives, or customer-facing platforms</p></li><li><p>
Strong experience working across business and technical teams on complex, cross-functional initiatives in fast-paced environments using Agile methodologies</p></li><li><p>
Solid technical background with strong problem-solving and analytical skills</p></li><li><p>
Demonstrated ability to translate technical execution into business and customer impact</p></li><li><p>
Excellent communication and stakeholder management skills across technical and non-technical audiences</p></li><li><p>
Strong operational mindset with a focus on scalability and execution excellence</p></li><li><p>
Experience with tools such as Confluence, Airtable, Jira, Asana, MURAL, Lucidchart</p></li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li><p>
Experience driving end-to-end GTM motions (launch planning, readiness, execution, and post-launch optimization)</p></li><li><p>
Familiarity with growth funnels, experimentation (A/B testing), customer journeys, and lifecycle engagement strategies</p></li><li><p>
Experience partnering with Marketing, Sales, Finance, and Legal on GTM initiatives across global teams</p></li><li><p>
Ability to create visibility across multiple programs spanning sprints, quarters, and release cycles</p></li><li><p>
Strong track record of facilitating roadmap prioritization across competing initiatives with GTM impact</p></li><li><p>
Experience in platforms supporting commerce, subscriptions, pricing, or customer acquisition and retention</p></li></ul><p></p><div><div><div><div><div><div><div><p><b>
Learn More</b></p></div></div></div></div></div></div></div><p></p><p><b>
About Autodesk</b></p><p>
Welcome to Autodesk! Amazing things are created every day with our software &ndash; from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</p><p></p><p>
We take great pride in our culture here at Autodesk &ndash; it&rsquo;s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</p><p></p><p>
When you&rsquo;re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</p><p></p><p><b>
Benefits</b></p><p>
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/</p><p></p><div><div><div><div><div><div><div><p><b>
Salary transparency</b></p></div></div></div></div></div></div></div>
Salary is one part of Autodesk&rsquo;s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $124,000 and $222,640. Offers are based on the candidate&rsquo;s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<p></p><p><b>
Equal Employment Opportunity</b><b>
</b></p><p>At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p></p><p><b>
Diversity &amp; Belonging</b></p><p>
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging</p><p></p><p><b>
Are you an existing contractor or consultant with Autodesk?
</b></p><p>Please search for open jobs and apply internally (not on this external site).</p></div>

Principal Technical Program Manager

Uber

<div><b>About the Role</b>
<br>
<br>
As a Product Manager on the Customer Obsession (CO) team, you will be responsible for improving the developer and user experience for Uber's AI-powered conversational support surfaces. This role bridges the gap between the underlying tech and intuitive user design. You will be responsible for the UX and the foundational platform capabilities that power these interactions. A key part of your mission will be democratizing innovation: you'll build the infrastructure and governance that allows cross-functional teams across Uber to contribute to a shared UX library, ensuring our next-generation AI assistants remain cohesive yet adaptable across different business units. You will leverage modern technologies (including AI/machine learning and conversational interfaces) and strong design partnerships to help scale high-quality support experiences across Uber.
<br>
<br>
<b>What the Candidate Will Do</b>
<br>
<ul><li><b>Product thinking:</b> Contribute to the roadmap and execution of the conversational UX component library. Make tradeoff decisions with guidance, balancing user needs, technical constraints, and business impact
</li><li><b>Champion the customer experience:</b> Champion the end-user by blending design thinking, user research, and data into compelling 'user impact' stories.
</li><li><b>Execution &amp; ownership: </b>Build the tech and persona-agnostic UX foundations required for a best-in-class experience. Partner with UXR to get quick feedback, Design for interface crafting, and Engineering to ship the underlying platform logic.
</li><li><b>Drive developer adoption: </b>Own the Developer Experience for our agentic UX library. You'll ensure frictionless discovery, previewing, and debugging, while building the &quot;code agents&quot; and tools that make it easy for teams to adopt and contribute.
</li><li><b>Data-driven impact:</b> Partner with Data Science to track user behavior changes following UX updates. Use these insights to drive prioritization and secure stakeholder buy-in by 'closing the loop' on performance.
</li><li><b>Executive communication: </b>Present clear and compelling progress updates to senior leadership, aligning stakeholders and securing support.<br>
</li></ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li><b>Experience:</b> Bechelors degree in Computer Science or similar AND 3+ years of product management experience (including high-impact internships). You have a foundational understanding of the product lifecycle and have successfully contributed to shipping digital features or products.
</li><li><b>UX affinity &amp; design partnership:</b> A strong &quot;product sense&quot; with a deep appreciation for user experience. You are eager to partner closely with Design and User research to translate complex AI behaviors into intuitive, human-centric interactions.
</li><li><b>Technical literacy:</b> Comfortable navigating the technical side of AI and LLMs. You understand how conversational agents work and care about the Developer Experience <b>- </b>ensuring the tools and libraries you build are easy for other engineers to adopt. We don't expect you to code, but you should feel comfortable discussing deep technical topics with engineering teams and the platform users.
</li><li><b>Collaborative execution:</b> Proven ability to work in the trenches with cross-functional teams. You are organized, detail-oriented, and capable of driving projects forward in a fast-paced environment.
</li><li><b>Communication &amp; storytelling:</b> Ability to clearly articulate the &quot;why&quot; behind a feature. You can translate user pain points into technical requirements and communicate progress effectively to both technical and non-technical teammates.<br>
</li></ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Experience working on mobile experiences and consumer products.
</li><li>Phenomenal track record of working with engineering, analytics and design teams, with proven examples to prioritize work across the team.
</li><li>Grittiness: you never hesitate to roll up your sleeves and tackle something hands-on.
</li>Proven track record of growing and scaling a product.<br>
<li>
</li></ul><br>
<br>
For San Francisco, CA-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year. For Sunnyvale, CA-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.</div>

Product Manager, Help Center Platform

DSJ Global

<div>
 <p>
  <strong>
   Quality Assurance Manager
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Greater San Francisco Bay Area
   </strong>
  </li>
  <li>
   <strong>
    Salary Range:
   </strong>
   $125,000 to $170,000 + 15% bonus + relocation
  </li>
 </ul>
 <p>
  A global manufacturing organization is hiring a Quality Assurance Manager to own customer quality performance and drive continuous improvement. This role partners cross‑functionally to manage audits, customer requirements, and complaint reduction using tools like RCA, 8D, FMEA, and Six Sigma. If you're experienced in Quality Management Systems, international standards, and data‑driven problem solving, this is a high‑visibility opportunity to make real impact in a fast‑paced environment.
 </p>
 <p>
  <strong>
   The responsibilities of the Quality Assurance Manager will include:
  </strong>
 </p>
 <ul>
  <li>
   Lead the development and execution of customer‑focused quality plans and processes aligned with overall quality strategy.
  </li>
  <li>
   Ensure full compliance with customer requirements while driving continuous improvements in customer satisfaction.
  </li>
  <li>
   Proactively reduce customer complaints by leading corrective action initiatives and managing response plans for non‑conforming quality components.
  </li>
  <li>
   Deliver training and guidance to ensure consistent application of customer quality processes, standards, and tools across the organization.
  </li>
  <li>
   Own and manage customer quality programs, including scorecards, specifications, complaint handling, portals, questionnaires, and contractual quality requirements.
  </li>
  <li>
   Act as the primary quality liaison by coordinating timely, accurate responses to customer requests with key internal stakeholders.
  </li>
  <li>
   Support preparation and execution of certification audits, internal and external quality audits, and customer‑specific quality requirements.
  </li>
  <li>
   Serve as the regional Quality Key Account Manager (KAM) for assigned customers, supporting global quality initiatives and ensuring effective use of customer requirements and satisfaction databases.
  </li>
 </ul>
 <p>
  <strong>
   The ideal Quality Assurance Manager will have the following skillset:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Engineering or a related technical discipline.
  </li>
  <li>
   5+ years of quality assurance experience in a highly-regulated manufacturing or industrial environment.
  </li>
  <li>
   Proven experience leading incident investigations and implementing effective corrective actions.
  </li>
  <li>
   Strong skills in Root Cause Analysis (RCA) using structured, data‑driven methodologies.
  </li>
  <li>
   Hands‑on experience working within Quality Management Systems (QMS).
  </li>
  <li>
   Working knowledge of international quality standards and regulatory requirements.
  </li>
  <li>
   Familiarity with HACCP principles and risk‑based quality controls.
  </li>
  <li>
   Proficiency with quality core tools to drive consistent process performance.
  </li>
  <li>
   Demonstrated commitment to continuous improvement initiatives.
  </li>
  <li>
   Experience applying Six Sigma methodologies, including DMAIC, to solve complex quality issues.
  </li>
  <li>
   Practical knowledge of structured problem‑solving tools such as 8D and FMEA.
  </li>
 </ul>
</div>


Quality Assurance Manager

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