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customer service specialist / receptionist Jobs in Tampa

entry level bookkeeper customer service assistant

Ochs Enterprises LLC

<div><div><div>Benefits:</div>
<ul><li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Training &amp; development</li>
</ul></div><div><div>Job Title: Entry-Level Bookkeeper &amp; Customer Support Assistant 
Location: Specify location or remote 
Job Type: Part-time or Full-time 
Pay Rate: $15 per hour 
 
Position Overview 
HealthisFreedom is looking for a detail-oriented entry-level bookkeeper to manage daily financial transactions and provide friendly, responsive customer support. This position is ideal for someone looking to build experience in both bookkeeping and customer service within a mission-driven organization. 
 
Key Responsibilities 
<ul><li>Accurately record day-to-day financial transactions using our bookkeeping software (e.g., QuickBooks or similar).</li><li>Process accounts payable and receivable, issue invoices, and track payments.</li><li>Reconcile bank statements and maintain accurate records of financial activity.</li><li>Assist with preparing financial reports for management and compiling supporting documentation as needed.</li><li>Help monitor and resolve discrepancies in accounts or transaction data.</li><li>Respond to customer inquiries by phone, email, or chat in a courteous and helpful manner.</li><li>Assist with routine administrative and clerical duties, including data entry and filing.</li><li>Support customer billing questions, account updates, and resolve basic issues or escalate as required.</li><li>Contribute to process improvements and support other team needs as assigned.</li></ul> 
Qualifications 
<ul><li>High school diploma or equivalent required; some college or relevant coursework in accounting, finance, or business a plus.</li><li>Basic knowledge of bookkeeping principles and general office procedures.</li><li>Strong attention to detail and accuracy in data entry.</li><li>Excellent communication and customer service skills.</li><li>Proficient in Microsoft Office (Excel/Word) and comfortable learning new software.</li><li>Reliable, organized, and able to manage time effectively.</li><li>Previous experience in bookkeeping, retail, or customer service is a plus but not required.</li></ul> 
Benefits 
<ul><li>Opportunity to gain hands-on experience in finance and customer support.</li><li>Flexible hours and supportive team environment.</li><li>Room for growth as you develop your skills.</li></ul></div></div></div>

Entry level Bookkeeper & Customer Service Assistant

Top tier coverage advising, LLC.

WHO ARE WE:At Top Tier Coverage Advising, LLC, we are dedicated to providing exceptional benefits to our Medical Insurance Sales. We recognize that thriving in this industry goes beyond financial incentives; it requires robust emotional and professional support. Our diverse range of products is unparalleled, ensuring that our clients receive premier coverage. This empowers our agents to confidently deliver top-notch protection to those they serve. Join us at Top Tier Coverage Advising and discover a company that is committed to your success at every stage of your career.WHO WE&rsquo;RE LOOKING FOR:We are on the lookout for dynamic individuals with entrepreneurial spirits to join our team as Sales Representatives. The ideal candidate is self-driven, optimistic, and eager to achieve success. Strong customer service skills and the ability to build and maintain client relationships are essential. We seek empathetic agents who prioritize client needs. No prior sales experience is necessary, as we provide a comprehensive training program to help you get started.DAY-TO-DAY RESPONSIBILITIES:<ul><li>Nurture existing client relationships while actively seeking new opportunities</li><li>Offer product knowledge and tailored recommendations to customers</li><li>Accurately and efficiently process sales transactions</li><li>Collaborate with team members to meet sales objectives and ensure outstanding customer service</li></ul>VALUABLE SKILLS:<ul><li>Excellent interpersonal and communication abilities</li><li>Strong teamwork orientation</li><li>Friendly and approachable demeanor with a focus on customer service</li><li>Detail-oriented, particularly in transaction processing and inventory management</li><li>Capable of multitasking and prioritizing effectively in a fast-paced environment</li></ul>BENEFITS: <ul><li>We help cover costs of licensing</li><li>No cold calling - we provide warm leads and continuous support.</li><li>Onsite cafeteria, gym, barbers, dry cleaning etc.</li><li>Mentorship</li><li>Autonomy on personal scheduling</li></ul>All positions at Top Tier Coverage Advising, LLC are compensated, including entry-level roles. We offer competitive pay, opportunities for career advancement, and a supportive work atmosphere.<ul><li>If you are passionate about providing exceptional customer service and eager to launch your career in sales, we encourage you to apply for the Medical Insurance Sales position.</li></ul>Pay: $75,000.00 - $120,000.00 per yearBenefits:<ul><li>Flexible schedule</li></ul>Ability to Commute:<ul><li>Tampa, FL 33611 (Required)</li></ul>Ability to Relocate:<ul><li>Tampa, FL 33611: Relocate before starting work (Required)</li></ul>Work Location: In person

Medical Insurance Sales

Pharmacy Administrative Solutions

Job Overview Join our dynamic healthcare team as a Pharmacy Technician specializing in Mail Order services! In this vital role, you will be the backbone of preparing medications for shipping, and patient support, ensuring accurate and timely delivery of prescriptions to patients, tracking shipments and contacting patients for delivery. This is a entry level position offers an exciting opportunity to work in a fast-paced environment where precision, compassion, and technical skills come together to make a meaningful difference in patients&rsquo; lives. You&rsquo;ll be empowered to utilize your knowledge of medical terminology and medication administration to support our mission of delivering safe, effective pharmaceutical care.Responsibilities<ul><li>Prepare medications accurately for mail order prescriptions..</li><li>Manage intake processes by reviewing prescription orders, verifying patient information, and coordinating with healthcare providers as needed.</li><li>Provide exceptional patient service by answering inquiries, tracking shipments and supporting patient care initiatives.</li><li>Maintain meticulous records of medication shipments, and assisting in providing assistance to remote technicians and documentation of all activities.</li><li>Collaborate with healthcare teams to ensure seamless medication access and delivery.</li></ul>Experience<ul><li>ENTRY LEVEL position We will teach you .</li><li>Knowledge of medical terminology relevant to pharmacy operations and patient care.</li><li>Demonstrated ability to provide excellent patient service while maintaining accuracy under pressure.</li><li>Certification as required by state law for pharmacy technicians is preferred; ongoing professional development in pharmacy practice is a plus. Join us to be part of a dedicated team committed to delivering compassionate pharmaceutical care with precision and professionalism!</li></ul>Pay: $14.00 - $18.00 per hourLanguage:<ul><li>ENGLISH and Spanish (Required)</li></ul>License/Certification:<ul><li>Pharmacy Technician Certification (Required)</li></ul>Ability to Commute:<ul><li>Tampa, FL 33614 (Preferred)</li></ul>Work Location: In person

Pharmacy Technician/Mail Order

Project Brilliance

<div><h4 class="jobSectionHeader">Job description</h4>
We are looking for a competent HR/Administrative Assistant to help with the organization and running of the daily operations of the center. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Responsibilities<ul><li>
Organize office and assist associates in ways that optimize procedures</li><li>
Sort and distribute communications in a timely manner</li><li>
Review client notes and ensure they are submitted on a timely basis</li><li>
Create and update records ensuring accuracy and validity of information</li><li>
Updates time sheets for missed punches, monitors attendance, PTO, etc</li><li>
New hire orientation, badges, serve as liaison with HR</li><li>
Monitor level of supplies, handle shortages, orders when necessary and neatly put away supplies</li><li>
Resolve office-related malfunctions, printers, and respond to requests or issues</li><li>
Coordinate and assist other staff with any clerical needs they may have</li><li>
Maintain trusting relationships with employees, vendors, clients, and parent</li><li>
Perform receptionist duties, answer front doors, assist with drop off and pick up</li></ul>
Skills<ul><li>
Proven experience as an office assistant, receptionist or in another relevant administrative role</li><li>
Working knowledge of office equipment (phones, computers, printers, fax, scan)</li><li>
Thorough understanding of office management procedures</li><li>
Excellent organizational and time management skills</li><li>
Analytical abilities and aptitude in problem-solving</li><li>
Excellent written and verbal communication skills</li><li>
Customer service oriented, assist when needed</li><li>
Proficiency in MS Office, Google Suite</li></ul>
Benefits Offered to Full Time Employees include:<ul><li>Health Insurance &ndash; 3 options available: HSA, HMO, PPO</li><li>Health Savings Account with company contribution</li><li>Flexible Savings Acct - Medical and Dependent Care</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Company Paid Life Insurance</li><li>Voluntary programs: Voluntary Life Insurance, Hospital Indemnity, Accident, Pet, LegalShield, Short Term Disability</li><li>Personal Day paid after 90 days of employment</li><li>Paid Time Off (PTO) of accrued time after 90 days of employment</li><li>Wellness Days after 1 year of employment</li><li>Select Holiday Pay after 1 year of employment</li><li>Advancement Opportunities</li><li>401K with generous company match after 1 year of employment</li><li>Reward Programs for Exceeding Expectations</li><li>Door Dash Discounted Program</li></ul>
Job Type: Full-time, 8:30am-5pm
Pay: From $18.00 per hour</div>

Administrative Assistant

Nextech

<div>Overview:<div></div> 
Be the Heart of the Operation &ndash; Join Nextech as a Dispatcher! 
Are you ready to be part of a team that keeps the wheels turning and the service flowing? At Nextech, we&rsquo;re not just building a company &mdash; we&rsquo;re building a movement. For more than 30 years, we&rsquo;ve led the way in HVAC/R services across the country, driven by our values of Quality, Integrity, and Value. With 2,000+ team members and growing, we&rsquo;re proud to be America&rsquo;s largest HVAC/R service provider &mdash; and we&rsquo;re just getting started. 
Behind every great technician is a rock-solid support system &mdash; and that&rsquo;s where you come in. As a Dispatcher, you&rsquo;ll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart. 
If you&rsquo;re organized, proactive, and thrive in a fast-paced environment &mdash; this is your opportunity to shine.
What You&rsquo;ll Be Doing:

As a Dispatcher at Nextech, you&rsquo;ll be the linchpin of field service operations. You&rsquo;ll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way. 
Your responsibilities will include:<ul><li>
Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date</li><li>
Communicating service updates, customer needs, and schedule changes to technicians and management</li><li>
Tracking service history, updates, and customer communications in the database</li><li>
Coordinating daily schedules to ensure efficiency, accuracy, and timely completion of work</li><li>
Verifying technician check-ins/outs and confirming IVR compliance</li><li>
Ensuring technicians have the correct parts and POs to complete jobs successfully</li><li>
Providing world-class support to internal teams and customers &mdash; always with professionalism and urgency</li><li>
Collaborating with Regional Service Managers to clear and schedule new calls</li><li>
Managing data entry, purchasing, and internal support for your assigned region</li></ul>
This is a role that requires precision, adaptability, and a strong commitment to excellence.
What Makes Nextech Different?:

We believe when you take care of your people, they take care of everything else. Here&rsquo;s what sets us apart: 
Professional Growth: Paid training, certification support, and education reimbursement 
Outstanding Benefits:<ul><li>
Multiple health plans, including a FREE employee-only option</li><li>
Dental and vision coverage starting after just 30 days</li><li>
FREE life insurance equal to your annual salary</li><li>
401(k) with 50% company match on the first 6%</li><li>
Optional supplemental coverage for life, disability, accidents, and critical illness</li></ul>
Generous Time Off:<ul><li>
Seven paid holidays plus Paid Time Off</li><li>
Exclusive discounts on travel, auto, dining, and more</li></ul>
Min Compensation: USD $18.00/Hr. Max Compensation: USD $20.00/Hr. What We&rsquo;re Looking For:

We&rsquo;re searching for a strong communicator and multi-tasking pro who thrives under pressure and never lets details slip through the cracks.<ul><li>
Previous dispatch experience (service industry preferred)</li><li>
High-level computer skills, especially in Excel</li><li>
Excellent organizational and time-management skills</li><li>
Strong sense of urgency and ability to prioritize tasks effectively</li><li>
Top-notch communication skills &mdash; written and verbal</li><li>
Team-first attitude with a solution-focused mindset</li><li>
Ability to thrive in a fast-paced, deadline-driven environment</li><li>
Detail-oriented with a sharp focus on accuracy and follow-through</li></ul>
Physical Requirements:

This role is office-based and requires the ability to:<ul><li>
Continuously able to work in office environment</li><li>
Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer</li><li>
Continuously able to sit at a computer for up to 8 hours</li><li>
Able to alternate between sitting and standing, as needed throughout the day</li><li>
Continuously requires vision, hearing, twisting, and talking</li><li>
Occasionally able to lift up to 15 lbs</li><li>
Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching</li><li>
Rarely requires climbing</li></ul></div>

Dispatcher

Chapters Health System

<div>It&rsquo;s inspiring to work with a company where people truly BELIEVE in what they&rsquo;re doing!
When you become part of the Chapters Health Team, you&rsquo;ll realize it&rsquo;s more than a job. It&rsquo;s a mission. We&rsquo;re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Job Profile Summary 
sign on bonus available 
benefits from day 1 
 
Week#1 
Sunday 8a-8p 
Monday 5p-1a 
Thursday-Friday 1a-9a 
Saturday 8a-8p 
 
Week#2 
Sunday 8a-8p 
Monday 5p-1a 
Thursday-Friday 1a-9a 
Saturday 8a-8p 
 
Role:
 
The RN, Nights and Weekends provides after-hours field visits to patients, families, and community partners. Establishes and maintains positive relationships with team members, patients/families, and referral resources.
Qualifications:<ul><li>
Current license as RN in the state where the employee will be working</li><li>
Minimum of one (1) year nursing experience; hospice or hospital experience preferred</li><li>
Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>
Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred</li><li>
Mobile Driver - Valid driver&rsquo;s license and automobile insurance per Company policy</li><li>
Reliable transportation to meet patients&rsquo; needs</li><li>
Excellent critical decision making and problem-solving skills</li><li>
Excellent clinical and assessment skills</li><li>
Ability to use equipment with visual and auditory mechanisms</li><li>
Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines</li><li>
Ability to effectively handle stressful situations professionally and calmly with exceptional customer service</li><li>
Strong patient service skills<ul><li>
Information seeking / probing skills</li><li>
Accurate knowledge transfer</li><li>
Listening, understanding, and responding</li></ul></li><li>
Able to navigate in a fast-paced environment utilizing interpersonal skills during patient visits</li><li>
Ability to work in a cooperative team environment</li><li>
Able to exhibit a sense of urgency in daily work activities</li><li>
Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills</li><li>
Available to work shifts to accommodate extended hours of operation as scheduled</li><li>
Ability to perform sedentary work with frequent interruptions</li><li>
Ability to manage the emotional stress of working with and caring for terminally ill patients and their families</li><li>
Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations</li><li>
Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li></ul>
Some locations may require:<ul><li>
Completes clinical admissions for all Company services including, but not limited to:<ul><li>
Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner</li><li>
Identifies admission objections, concerns or other entry barriers and provides responses</li><li>
Educates patient/family on admission requirements and addresses immediate needs</li><li>
Completes informed consents and initial assessment according to regulations and Company policy</li><li>
Provides information to Physicians and initiates Plan of Care to address patient&rsquo;s immediate needs</li><li>
Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>
Obtains Physician orders</li><li>
Completes documentation per Company policy</li></ul></li></ul><ul><li>
Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>
Communicates frequently with Admissions to ensure timely follow-up. When assignment is complete, informs Admissions and prepares for next assignment.</li><li>
Provides all necessary clinical communication timely using SBAR.</li><li>
Discusses any potential needs with after-hours staff.</li><li>
Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>
Obtains medical record information for the referral.</li><li>
Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>
Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>
Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul>
Competencies:<ul><li>
Satisfactorily complete competency requirements for this position.</li></ul>
Responsibilities of all employees:<ul><li>
Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>
Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>
Comply with Company policies, procedures and standard practices.</li><li>
Observe the Company's health, safety and security practices.</li><li>
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>
Use resources in a fiscally responsible manner.</li><li>
Promote the Company through participation in community and professional organizations.</li><li>
Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>
Improve own professional knowledge and skill level.</li><li>
Advance electronic media skills.</li><li>
Support Company research and educational activities.</li><li>
Share expertise with coworkers both formally and informally.</li><li>
Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>
Job Responsibilities:<ul><li>
Makes after-hours visits to patients in their home, assisted living facility, nursing home, or hospital, anywhere within the assigned affiliate(s) territory. Provides compassionate customer service to patients and families.</li><li>
Assesses patient/family and identifies immediate needs and appropriate nursing interventions by phone and/or during visit.</li><li>
Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.</li><li>
Demonstrates clinical skills regarding case management, application of company policy and procedure, physical assessment, intravenous therapies, pain medication titration, symptom management, and patient/family relationships.</li><li>
Prioritizes, consults, refers, and collaborates with other professionals to promote quality and continuity of patient/family care.</li><li>
Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process, and safety practices.</li><li>
Reports changes in the patient&rsquo;s condition to appropriate members of the IDG or other health professionals.</li><li>
Attends patient deaths; prepares body for transport; oversees disposal of medications; and provides bereavement support.</li><li>
Completes documentation per policy and procedure.</li><li>
During times of emergencies (i.e. Hurricanes, etc.), the RN, Nights and Weekends may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.</li><li>
Perform other duties as assigned.</li></ul>
Compensation Pay Range:
$65,996.22 - $98,994.33
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.</div>

RN, Nights and Weekends

PENNYMAC

<div>
 
 PENNYMAC
 
 
 
 Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
 
 
 At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
 
 
 
 A Typical Day
 
 
 
 The
 
 Home Loan Specialis
 
 t is an entry level role supporting various Channels. As the
 
 Home Loan Specialist
 
 , you will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
 
 
 
 The Home Loan Specialist Will
 
 
 
 <ul>
 <li>
 Perform routine data entry and validation tasks
 </li>
 <li>
 Initiate third party orders (title, appraisal, hazard, flood cert, credit, etc.)
 </li>
 <li>
 Review and validate loan documents
 </li>
 <li>
 Handle routine calls, emails and/or chat responses
 </li>
 <li>
 Monitor work queues and intervening as needed
 </li>
 <li>
 Perform other related duties as required and assigned
 </li>
 <li>
 Demonstrate behaviors which are aligned with the organization&rsquo;s desired culture and values
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Associate&rsquo;s degree or equivalent work experience
 </li>
 <li>
 Proficiency in Microsoft Office
 </li>
 <li>
 Financial Services and, if possible, mortgage industry experience preferred
 </li>
 <li>
 General understanding of applicable Federal, State and Local regulations
 
 
 </li>
 </ul>
 
 Why You Should Join
 
 
 
 As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
 
 
 
 Benefits That Bring It Home:
 
 Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
 
 
 <ul>
 <li>
 Comprehensive Medical, Dental, and Vision
 </li>
 <li>
 Paid Time Off Programs including vacation, holidays, illness, and parental leave
 </li>
 <li>
 Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
 </li>
 <li>
 Retirement benefits, life insurance, 401k match, and tuition reimbursement
 </li>
 <li>
 Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
 
 
 </li>
 </ul>
 To learn more about our benefits visit: https://pennymacnews.page.link/benefits
 
 
 For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
 
 
 
 Compensation:
 
 Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
 
 
 <ul>
 <li>
 Lower in range - Building skills and experience in the role
 </li>
 <li>
 Mid-range - Experience and skills align with proficiency in the role
 </li>
 <li>
 Higher in range - Experience and skills add value above typical requirements of the role
 
 
 </li>
 </ul>
 Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
 
 
 
 Salary
 
 
 
 $39,000 - $55,000
 
 
 
 Work Model
 
 
 
 OFFICE
</div>

Home Loan Specialist I

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