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customer service executive

executive assistant e p

Reliance Industries Limited

<div>
 
 Job Accountabilities
 
 
 
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 Provide analytical support on strategic, operational and financial areas such as annual business plans, budgets, internal audits, CAPEX etc.
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 Tracking of business reviews , status reports and action plans
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 Monitor and track progress on actions through continuous communication with all levels of management. Identify and escalate critical areas to the relevant stakeholders.
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 Facilitate and support corrective action as required.
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 Facilitate and conduct reviews among various departments
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 Plan and structure reviews with clear agenda.
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 Ensure linkage between reviews and subsequent operational actions
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 Do special studies e.g. position papers responding to enquiries and questions from Chairman and Executive Directors
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 Responsible for special project delivery reports
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 Facilitate conflict management by bringing together relevant stakeholders with divergent objectives and work towards achieving common organizational goals
 
 
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 </ul>
 
 Skill &amp; Competencies
 
 
 
 <ul>
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 Analytical skills
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 Communication skills (written &amp; verbal)
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 Should be adept in MS Excel, PowerPoint &amp; Word
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 Should be a team player (comfortable with working as part of a team/multiple teams, and prioritising team goals)
 
 
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 </ul>
 
 Education Required
 
 
 
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 Bachelor#s Degree in Engineering or related discipline from a recognized university
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 MBA from a renowned institution or Post-graduate certificates in areas like: financial management, leadership, capital/asset management and strategic planning would be preferred
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 Minimum 6 years of relevant experience
 
 
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 </ul>
 
 Experience Required
 
 
 
 <ul>
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 Minimum 6 years of relevant experience
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 </ul>
</div>

Executive Assistant - E&P

Executive Assistant

KPMG India

<div>
 
 
 About KPMG in India
 
 
 
 KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
 
 
 KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
 
 
 
 
 
 
 Job Title:
 
 Executive Assistant
 
 
 
 Location:
 
 Mumbai
 
 
 
 
 
 
 Role &amp; Responsibilities:
 
 
 
 Partner Support
 
 
 &bull; Calendar Management
 
 
 &bull; Travel Management:
 
 
 Managing Partner Travel Domestic and International (bookings/ Travel Insurances/ Accommodations/ Forex/ Visa)
 
 
 &bull; Expense Management - Update Expenses also adjusting the forex amount in Rekonnect
 
 
 &bull; Claims:- Update claims on All Sec
 
 
 &bull; Time Sheet Management:- Filling time sheet
 
 
 &bull; Approvals:- Exit approval/ SAN/ EAF /CAF approval as well expenses and project management approval in system
 
 
 &bull; Cab Bookings:- Local and Outstations/ Domestic as well as International
 
 
 &bull; Interview Coordination:- Aligning Interviews and coordinating with prospective candidates
 
 
 &bull; Billing and collection reminder mails to clients when required
 
 
 &bull; Coordination with Bank relation managers for Bank statements as well as finance professionals for statements for visa purpose
 
 
 &bull; Entry of all Client contacts in Partners Contact List Project Management
 
 
 &bull; Service request in summit for project WIP, expenditures, project closures, project adjustments
 
 
 &bull; Creating Vendors and clients in system before project creation
 
 
 &bull; Generating Requisitions / PO for all Assessors of People &amp; Change team for their retainer ship amount and OPEs (more than 20 in a month)
 
 
 &bull; Generating requisition/ PO for all Assessors for their International travels along with travel Insurances
 
 
 &bull; Generating Requisitions/ PO for the client /Vendors payments
 
 
 &bull; Generating EMDs requisitions and PO for Tenders
 
 
 &bull; Maintaining Files and documentation relevant to practice as instructed by Partner or Project Manager Team Support
 
 
 &bull; Supporting BPS- Strategy Team/ Transport &amp; Logistics Team in Mumbai in some of their and projects/ BPS- P&amp;C Team in the following:-
 
 
 &bull; International traveling- airfares requisitions and PO
 
 
 &bull; Travel Insurance requisitions and PO
 
 
 &bull; Helping in visa process and creating requisitions and Pos
 
 
 &bull; Forex arrangement
 
 
 &bull; Coordination in Collection of cheques from clients and Documentation
 
 
 &bull; Help in Tender and Proposal submission through creating EMD and Power of Attorney sometime creating SAN
 
 
 &bull; Supporting team in creating projects and dumps as and when required
 
 
 &bull; Supporting team in supplier and vendor creations
 
 
 &bull; Booking and coordination with Hotels Like Hyatt and Four Point for client presentations and team offsite
 
 
 &bull; Coordinating/booking Meeting rooms at short notice through our home page as &amp; when required
 
 
 &bull; Coordination/ Laisioning with Finance / Rekonnect and Admin Team
 
 
 
 
 
 
 Equal Opportunity Employer KPMG India:
 
 
 
 KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.
 
</div>

Pidilite Industries Limited

<div>
 
 
 
 Job Title:
 
 
 Asst. Manager -
 
 
 Planning &amp; Customer Service &ndash; Organized Retail
 
 
 
 
 Vertical:
 
 
 Manufacturing Operations &amp; SCM
 
 .
 
 
 
 
 
 
 
 
 Job Objective:
 
 
 
 
 The Supply Chain Customer Service Assistant Manager oversees the complete order-to-delivery cycle, ensuring service level improvements through efficient coordination across internal teams, external partners, Customers and logistics service providers. This role demands strategic thinking, operational excellence, and strong leadership to drive service performance and continuous improvement.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
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 Own the end-to-end order fulfilment process from order receipt to final delivery
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 Monitor delivery timelines and proactively resolve delays or disruptions
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 Optimize OTIF (On-Time In-Full) performance and reduce lead times
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 Act as the escalation point for complex customer issues and complaints
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 Build strong relationships with key customers and ensure service-level agreements are met
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 Analyze customer feedback and implement service improvements
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 Collaborate with sales, planning, procurement, logistics, and finance teams to align on order priorities and inventory availability
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 Coordinate with transporters, and warehouse teams to ensure timely dispatch and delivery
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 Lead, mentor, and develop a team of supply chain depot coordinators
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 Conduct regular performance reviews and training sessions to build team capability
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 Track KPIs such as order accuracy, delivery performance (Fill Rate, Lead Time), and complaint resolution time
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 Drive process improvements for organized retail (MT, E-Com, Q-Com and Corporate)
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 Prepare dashboards and reports and customer reviews, implement automation and digital tools to streamline workflows
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 Monthly S&amp;OP inputs reports.
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 </ul>
 
 
 
 
 
 
 Required Experience:
 
 
 
 <ul>
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 Minimum 5 years in Customer Service of MT, E-Com &amp; CSD with FMCG, proven experience in process simplification, Project Management &amp; Execution with customer facing experience.
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 </ul>
 
 
 
 Education:
 
 
 Graduate + MBA preferably in Supply chain Management
 
 
 
 
 Required Competencies &amp; Skills:
 
 
 
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 Objective Analytical Thinking.
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 Solid understanding of Planning, Customer Service.
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 Expertise in Supply Chain Process optimization.
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 Team Player.
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 Change Management &amp; Project Management.
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 IT Knowledge:
 
 
 
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 Expert understanding in SAP.
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 Advance Excel &amp; Microsoft Power Point.
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 Power BI and Automation Tools.
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 </ul>
</div>

Assistant Manager - Customer Service & Planning

Tata Electronics

<div>
 
 
 The Opportunity:
 
 
 
 We are seeking a highly organized, administrative, strategic, and technically astute Executive and Technical Assistant to provide comprehensive support to our executives. This pivotal role demands a proactive individual with a strong business acumen, a
 
 
 background in the electronics and semiconductor industry
 
 
 , and proven experience working within a Founder's Office. Highly visible role with tremendous opportunities for growth &amp; succession in a fast-growing semiconductor company.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Strategic Collaboration:
 
 Partner directly with the C-suite in the development and execution of long-range strategic documents, meticulously aligning market insights with the company's overarching objectives.
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 Executive Communications Management:
 
 Skilfully manage the C-Suite leader&rsquo;s internal and external communications, including crafting impactful mailers, speeches, media interview talking points, and presentations, working in close collaboration with the PR and Communications team.
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 Calendar and Travel Coordination:
 
 Efficiently coordinate and manage complex calendar, including scheduling meetings, arranging travel logistics, and ensuring optimal time management.
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 Meeting Management:
 
 Prepare and distribute comprehensive meeting agendas, meticulously record minutes, and track action items to ensure timely follow-up and accountability.
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 Comprehensive Executive Support:
 
 Provide high-level administrative support, including drafting professional correspondence, discreetly managing confidential information, and expertly handling diverse inquiries.
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 Corporate Events Partnership:
 
 Collaborate closely with the events team to strategically plan, creatively design, and flawlessly execute company-wide town halls and other corporate events.
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 Operational Efficiency Enhancement:
 
 Proactively identify and implement process improvements aimed at enhancing overall operational efficiency and achieving tangible cost reductions.
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 Data Visualization and Reporting:
 
 Develop and manage insightful dashboards and reports utilizing relevant software and tools to provide clear visibility into key performance metrics.
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 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
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 MBA degree from a Tier 1 institutes.
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 Proven experience/knowledge within the electronics and semiconductor industry is essential.
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 Demonstrated experience working directly within a Founder's Office, providing high-level support.
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 Exceptional organizational, time management, and prioritization skills.
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 Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely.
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 High level of professionalism, discretion, and the ability to handle confidential information with utmost integrity.
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 Proficiency in the MS Office Suite (Word, Excel, PowerPoint, Outlook) is mandatory.
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 Familiarity with dashboarding and reporting software and tools is highly desirable.
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 Ability to work independently and proactively, as well as collaboratively within a team environment.
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 </ul>
 
 
</div>

Executive Assistant to Senior Executive

Unilever

<div>
 
 Role &ndash; Assistant Key Account Manager
 
 
 
 
 Location &ndash; Mumbai
 
 
 
 
 Function &ndash; Customer Development
 
 
 
 
 Job Description
 
 
 
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 Sustainable Customer Growth &ndash; The AKAM is responsible for top-line growth for the eCommerce accounts by activating the levers of portfolio, efficient fulfilment, financial hygiene, and customer experience
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 Execution Rigour&ndash; The AKAM will need to build processes to drive efficiency in execution on the platform in terms of online availability, pricing and media assets
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 Negotiations and Operations &ndash; The AKAM must have the ability to negotiate both strategically and tactically in an agile fast paced channel
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 Working with collaborative teams &ndash; The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line.
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 Customer Relationship -As the face of the organization, the AKAM must demonstrate exceptional interpersonal skills to build long lasting strategic relationships with the customer.
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 Unlocking Capabilities &ndash; As a data rich, future fit channel, the AKAM is always expected to demonstrate the curiosity and drive to build capabilities to solve business problems.
 
 
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 </ul>
 
 Educational Qualification, Experiences &amp; Skills
 
 
 
 <ul>
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 MBA/Master&rsquo;s degree.
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 Overall years of experience should be at least 2-5 years of work experience across sales &amp; marketing in FMCG.
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 Experience in e-commerce set-up will be preferred.
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 Technical aptitude and agility to learn web-based tools .
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 Looking for talent with - owners mindset, passion and agility
 
 
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 </ul>
 
 All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent&mdash;please verify before proceeding
 
</div>

Assistant Key Account Manager

Indiabulls Securities Limited

<div>
 
 Job Title: Regional Head - Equity Sales
 
 
 
 
 
 Location: Mumbai
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 We're seeking an experienced Regional Head for Equity Sales to lead our sales team in Mumbai. The successful candidate will be responsible for managing the P&amp;L, driving business growth, and expanding our market presence.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 1. Business Growth: Develop and execute strategies to drive equity sales growth, increase market share, and enhance client relationships.
 
 
 2. Team Management: Lead and mentor a team of equity sales professionals, providing guidance and support to ensure individual and team targets are met.
 
 
 3. P&amp;L Management: Oversee and manage the P&amp;L for the region, ensuring profitability and sustainability.
 
 
 4. Client Relationship Management: Build and maintain strong relationships with key clients, institutional investors, and other stakeholders.
 
 
 5. Market Analysis: Stay up-to-date with market trends, analyzing market data to identify opportunities and challenges.
 
 
 6. Sales Strategy: Develop and implement effective sales strategies to drive business growth and expand market presence.
 
 
 
 
 
 Requirements:
 
 
 
 
 
 1. Experience: 7+ years of experience in equity sales, with a proven track record of leadership and business growth.
 
 
 2. Qualifications: Graduation or MBA/CFA or relevant professional qualifications.
 
 
 3. Skills: Strong leadership, sales, and analytical skills.
 
 
 
 
 
 Team Opportunity:
 
 
 
 
 
 We're open to discussing opportunities for the successful candidate to bring their existing team, subject to mutual agreement on roles, responsibilities, and performance expectations.
 
 
 
 
 
 If you're a seasoned equity sales professional looking for a leadership role, we'd love to hear from you!
 
</div>

Regional Head

Explore 86+ Executive assistant e p in Mumbai this September. Find roles across top companies and apply now to boost your career.

86 executive assistant e p jobs IN Mumbai

Executive Assistant - E&P

Executive Assistant

Executive Assistant

Assistant Manager - Customer Service & Planning

Executive Assistant to Senior Executive

Assistant Key Account Manager

Regional Head