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Deloitte

Global Tax Technology Customer Success and Strategy Leader, Senior ManagerReference Code 5420
 
Country: 
US Locations: USA - Birmingham; USA - Boise; USA - Cincinnati; USA - Cleveland; USA - Colorado Springs; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Midland; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tulsa
 
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
 
Work you'll do
 
The Customer Success & Strategy Leader is responsible for driving the execution of the Global Tax & Legal (GTL) customer success vision, operating strategy, and business transformation initiatives across Deloitte's tax technology ecosystem for Global Tax & Legal Support. This role partners with business stakeholders, product teams, and support operations to enhance the end-user support experience, improve service delivery, drive adoption of support capabilities, and advance strategic support initiatives across GTL platforms.
 
Essential Job Functions
 
Develop the strategy for and oversee execution of the GT&L Product Support and Business Operations technology; example technologies include Genesys, ServiceNow CSM, as well as leveraging Power BI for data insights.
 
Drive AI, automation, and digital transformation initiatives for the GT&L Support organization, identifying opportunities to leverage GenAI and emerging technologies to enhance customer experience, practitioner productivity, service quality, and operational scalability.
 
Manage relationships with member firms and geographic stakeholders related to support processes, ensuring support priorities, service expectations, onboarding needs, and regional requirements are effectively understood and addressed. Establish customer success frameworks that drive adoption, engagement, and satisfaction
 
Lead strategic analysis and research initiatives to identify and implement forward-looking solutions that drive support effectiveness creating an exceptional user experience.
 
Champion the voice of the customer within the support organization, leveraging customer feedback, support trends, and adoption insights to improve the end-user experience and drive CSAT outcomes.
 
Collaborate closely with the Product Support Lead to seamlessly integrate new projects into operations.
 
Lead cross-functional strategic programs and integrations, partnering with Product, Engineering, DevOps, and Support Operations teams to deliver seamless customer support experiences and achieve business objectives
 
Serve as a trusted partner and liaison to internal and external stakeholders for support processes, while focusing on talent development and performance management.
 
The team
 
Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.
 
Qualifications
 
Minimum 15 years industry experience including 10 years' experience leading business operations, product support, or customer experience projects, including ownership of project strategy, delivery, and measurable outcomes for large scale, global applications with 5 years of experience implementing support technology projects,
 
Demonstrated proficiency with customer support and case management platforms (e.g., Genesys, ServiceNow CSM/Now Assist) and the ability to translate customer business needs into technology projects.
 
Experience with complex project strategy partnering effectively with technical teams, vendors, product teams, and customer success leads.
 
Working knowledge of Gen AI and/or Agentic AI and practical use cases in support operations (e.g., agent assist, knowledge generation, summarization), with exposure to agentic AI approaches preferred.
 
Strong change management and operationalization skills, including designing support user experiences, and awareness of embedding new processes/tools into day-to-day operations.
 
Exceptional stakeholder management and cross-functional collaboration skills, including partnering with Product Support and Customer Success leaders to prioritize roadmaps and identify opportunities.
 
Analytical capabilities with experience building dashboards and insights (e.g., Power BI), defining KPIs, and using data to drive decisions and performance improvements.
 
Excellent written and verbal communication skills, with the ability to create executive-ready updates, influence decision-making, and align geographically distributed teams.
 
Proficiency in MS word, PowerPoint, Excel to create visually and verbally engaging reports and presentations
 
Ability to inspire, coach, develop and motivate individuals and teams.
 
Driven, self-starter with excellent teaming skills who can work and communicate at an executive level.
 
Ability to manage multiple concurrent projects and deadlines; exercise strong problem‑solving and sound judgment; operate independently in a virtual environment; and maintain composure under pressure while modelling calm leadership for junior support staff.
 
Willingness and ability to travel occasionally, including globally, in support of role responsibilities.
 
Experience working in global support organization for a professional services environment preferred
 
Limited immigration sponsorship may be available.
 
Our culture
 
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
 
Professional development
 
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
 
Benefits
 
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
 
globalGT&L

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Thompson Thrift

<div>Lead Enterprise Communications, Brand Strategy, and Marketing Excellence!

Thompson Thrift is seeking an accomplished Vice President of Communications &amp; Marketing Strategy to lead the company's enterprise communications, corporate branding, marketing strategy, and stakeholder engagement initiatives. Based in Indianapolis, Indiana, this executive leadership role will shape how Thompson Thrift communicates with employees, investors, residents, partners, and the marketplace while driving strategic marketing initiatives that strengthen our brand, support residential leasing performance, and advance long-term business growth.

This highly visible leadership position partners directly with executive leadership to develop enterprise-wide communications strategies, oversee corporate and residential marketing, guide investor communications, and enhance Thompson Thrift's reputation as a nationally recognized leader in multifamily real estate development, construction, and property management.

Why Thompson Thrift?

Thompson Thrift is an integrated, full-service real estate company engaged in the development, construction, leasing, and management of high-quality multifamily communities nationwide. We're committed to building exceptional places &mdash; and developing the people who make them possible.

At Thompson Thrift, you'll find:
<ul>
<li>Values-Driven Culture &mdash; Excellence, Service, and Leadership guide everything we do</li>
<li>Career Growth &mdash; Training, mentorship, and long-term development opportunities</li>
<li>Work-Life Support &mdash; Competitive benefits, flexibility, and wellness programs</li>
<li>Real Impact &mdash; Hands-on involvement in industry-leading multifamily project</li>
</ul>
Your Role as Vice President, Communications &amp; Marketing Strategy

As Vice President of Communications &amp; Marketing Strategy, you will provide executive leadership for Thompson Thrift's enterprise communications and marketing functions. You will develop and execute integrated communication and marketing strategies that strengthen the company's brand, support residential leasing and operating performance, enhance investor relationships, and position Thompson Thrift for continued growth.

Working closely with executive leadership and cross-functional teams, you'll lead corporate communications, public relations, branding, residential marketing, investor communications, and reputation management while building a high-performing communications and marketing organization that delivers measurable business results.

Key Responsibilities

Enterprise Communications &amp; Brand Leadership
<ul>
<li>Develop and execute enterprise communications and marketing strategies aligned with company objectives</li>
<li>Serve as a trusted advisor to executive leadership on corporate communications, reputation management, crisis communications, and stakeholder engagement</li>
<li>Lead corporate branding initiatives and ensure consistency in messaging, visual identity, and brand standards across all communication channels</li>
<li>Direct public relations, media relations, executive communications, press releases, and community engagement initiatives</li>
<li>Develop proactive communication strategies that strengthen the company's reputation and address emerging business or reputational risks</li>
<li>Support organizational change initiatives through strategic internal and external communication planning</li>
</ul>
Marketing Strategy &amp; Leadership
<ul>
<li>Lead, mentor, and develop the communications and marketing team while fostering a collaborative, high-performing culture</li>
<li>Oversee corporate marketing initiatives including advertising, digital marketing, websites, social media, presentations, events, proposals, and marketing collateral</li>
<li>Partner with Development, Construction, Property Management, Community Management, and Business Development teams to support strategic marketing initiatives</li>
<li>Manage relationships with external agencies, consultants, media partners, and marketing vendors</li>
<li>Develop performance metrics that measure marketing effectiveness and optimize return on investment</li>
<li>Oversee communications and marketing budgets while ensuring alignment with strategic priorities and company standards</li>
</ul>
Residential Marketing &amp; Leasing Performance
<ul>
<li>Lead residential marketing strategies that maximize lease-up success, occupancy, resident retention, renewals, and revenue growth</li>
<li>Partner with Community Management and Asset Management teams to develop data-driven marketing initiatives across the multifamily portfolio</li>
<li>Analyze market trends, customer insights, leasing performance, and competitive positioning to improve marketing effectiveness</li>
<li>Drive measurable improvements in lead generation, conversion rates, resident engagement, and overall marketing performance</li>
<li>Identify opportunities to enhance marketing technology, reporting, campaign automation, and lead management processes</li>
</ul>
Capital Markets &amp; Investor Communications
<ul>
<li>Provide strategic communications leadership supporting capital markets initiatives and investor relations</li>
<li>Oversee development of fundraising presentations, investor communications, offering materials, and capital partner messaging</li>
<li>Ensure investor-facing communications are accurate, compelling, and aligned with Thompson Thrift's brand standards</li>
<li>Coordinate production and delivery of capital markets materials across internal teams and external partners</li>
</ul>
Our Ideal Candidate for this Role

Education
<ul>
<li>Bachelor's degree in Communications, Marketing, Public Relations, Journalism, Business, or a related field</li>
</ul>
Experience
<ul>
<li>12+ years of progressive communications and marketing experience</li>
<li>Minimum of 6 years in a leadership or executive management role</li>
<li>Experience leading enterprise communications, integrated marketing, corporate branding, and strategic communications initiatives</li>
<li>Experience supporting residential marketing, multifamily real estate, commercial real estate, construction, development, or property management preferred</li>
<li>Experience supporting investor communications, fundraising initiatives, or capital markets activities preferred</li>
</ul>
Skills &amp; Attributes
<ul>
<li>Executive leadership experience guiding enterprise communications and marketing strategy</li>
<li>Exceptional written, verbal, presentation, and interpersonal communication skills</li>
<li>Strong executive presence with the ability to influence senior leadership and advise on complex business issues</li>
<li>Proven expertise in corporate communications, branding, public relations, marketing strategy, and reputation management</li>
<li>Ability to translate complex business initiatives into compelling, audience-focused messaging</li>
<li>Demonstrated success leading high-performing teams and developing talent</li>
<li>Strong analytical mindset with experience using performance metrics and market data to improve results</li>
<li>Excellent project management and organizational skills with the ability to manage multiple priorities simultaneously</li>
<li>Sound judgment, discretion, and experience managing confidential or high-profile communications</li>
<li>Strategic, innovative thinker with exceptional attention to detail and execution</li>
<li>Experience managing external agencies, consultants, media partners, and strategic vendors</li>
</ul>
Why This Role Matters

The Vice President of Communications &amp; Marketing Strategy plays a critical role in advancing Thompson Thrift's long-term business strategy by strengthening our brand, elevating our reputation, and creating meaningful connections with residents, investors, employees, partners, and communities.

This executive leadership opportunity offers the chance to shape enterprise communications, influence strategic business decisions, and lead marketing initiatives that directly support the continued growth and success of one of the nation's leading multifamily real estate companies.<div><div>
Use of AI in Hiring</div>
<div></div>
<div>Thompson Thrift uses AI-assisted tools within our applicant tracking system to support parts of the recruiting process. These tools assist recruiters but do not make hiring decisions or independently determine candidate outcomes. All hiring decisions are made by human reviewers. If you have questions about our hiring process, please contact us at recruiting@thompsonthrift.com.</div>
<div></div>
<div>By submitting your application, you acknowledge this information and confirm that the information you have provided is accurate and complete to the best of your knowledge.</div></div></div>

Vice President, Communications & Marketing Strategy

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Provider Engagement Executive develops and grows positive, long-term relationships with physicians, providers and healthcare systems in order to support and improve financial and quality performance within the contracted working relationship with the health plan. The Provider Engagement Executive works on problems of diverse scope and complexity ranging from moderate to substantial.
The Provider Engagement Executive represents the scope of health plan/provider relationship across such areas as financial performance, incentive programs, quality and clinical management, population health, data sharing, connectivity, documentation and coding, HEDIS and STARs performance, operational improvements and other areas as they relate to provider performance, member experience, market growth, provider experience and operational excellence. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.<h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
Minimum of Associate's Degree</li><li>
4 or more years of Health care or managed care with Provider Contracting, Network Management or Provider Relations experience</li><li>
Experience working with HEDIS and/or Stars measures and programs</li><li>
1 or more years of demonstrated project management experience</li><li>
Experience partnering with senior leadership on strategic initiatives</li><li>
Proven planning, preparation and presenting skills</li><li>
Demonstrated ability to manage multiple projects and meet deadlines</li><li>
Comprehensive knowledge of all Microsoft Office applications</li><li>
Must be located within the State of Indiana with the ability to travel as needed</li></ul>
Preferred Qualifications<ul><li>
Bachelor's Degree</li><li>
Established knowledge of reimbursement and bonus methodologies</li><li>
Proficiency in analyzing and interpreting financial trends for health care costs, administrative expenses and quality/bonus performance</li><li>
Comprehensive knowledge of Medicare policies, processes and procedures</li><li>
Located in Indianapolis, IN</li></ul>
Additional Information
This role is &quot;remote/work at home&quot;, however, you must live in the State of Indiana, with the ideal candidate being located in Indianapolis. 
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$86,300 - $118,700 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About Us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Provider Engagement Executive

American business solutions inc

<div><h5 class="jobSectionHeader">Engagement Type</h5>
Contract
<h5 class="jobSectionHeader">Short Description</h5>
IT Senior Business Analyst
<h5 class="jobSectionHeader">Complete Description</h5>
Resource will work with the PM in the planning, directing, and coordination of activities related to the replacement of a large enterprise scale technology project. Ensuring the business requirements of the project are captured leading to a successful transition. 
 
 
 
The ideal candidate will have an engaging personality with the ability to communicate and engage all levels of the business and user community. The individual selected must be comfortable with technology, possess good analytical skills, and possess superior customer service skills. Individual must be a team player willing to do what is needed to get the job done. 
 
 
Essential Duties/ Job Responsibilities: 
Candidate will be a detailed planner, expert communicator, top-notch analyst, and have a deep understanding of business operations and IT systems. The person selected will be wholly committed to the discovery and development of cutting-edge innovative solutions. They will review, analyze, and evaluate business systems and operational needs. Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies. They will coordinate with departmental heads, executives, and other stakeholders to streamline processes, enhance productivity, and improve operational effectiveness. 
 
Responsibilities: 
<ul><li>Collaborate with stakeholders to understand their needs and gather detailed business requirements.</li><li>Develop and document business process models to illustrate current and future states.</li><li>Propose and design technical and process solutions that meet business needs and objectives.</li><li>Communicate and validate requirements with relevant stakeholders.</li><li>Construct workflow charts and diagrams, studying system capabilities, and writing specifications.</li><li>Identify opportunities for process improvements and contribute to ongoing optimization efforts.</li><li>Convert roadmap features into smaller user stories.</li><li>Work with IT and other departments to implement solutions and ensure they align with business goals.</li><li>Liaison between various business departments and group</li><li>Communicate findings, and recommendations, to project manager for updates to stakeholders and executives.</li><li>Participate in testing and validating new systems and processes to meet business requirements.</li><li>Assist with project management as needed.
</li></ul><h5 class="jobSectionHeader">Required/Desired Skills</h5>
Skill Required/Desired Amount of Experience Bachelor&rsquo;s degree in computer science, business or related field. Required Business Analyst experience or in a related role Required 5.0 Years Knowledge of project management methodologies and tools Required 5.0 Years Strong experience leading, facilitating and motivating teams for medium to large scale IT projects Required 5.0 Years Strong understanding and experience working with stakeholders in achieving their goals Required 5.0 Years Strong background in facilitating/ leading requirement gathering sessions Required 5.0 Years Demonstrated experience in the creation of User Stories Required 5.0 Years Strong organizational, multi-tasking and time management skills Required 5.0 Years Strong verbal, written and interpersonal skills across all levels of the organization Required Demonstrated understanding of all phases of the software development life cycle (SDLC), preferably in a Hybrid Agile environment. Required 5.0 Years Advanced troubleshooting, critical thinking, analytical problem-solving, writing, and communication skills. Required Ability to develop productive working relationships, communicate clearly, and collaborate with people across the organization Required Ability to manage projects to successful conclusion. Required 5.0 Years Ability to handle multiple tasks beyond the routine Required High degree of independence, intuition, and initiative Required Ability to maintain composure and control when things do not proceed as planned. Required Experience with Software as a Service (SaaS) configuration, analysis, and troubleshooting of functional and basic technical components Required Prior healthcare industry experience Highly desired Strong understanding of healthcare enterprise systems Desired</div>

Senior Business Analyst

The Ghoman Group

<div><h1 class="jobSectionHeader">Administrative Assistant</h1>

Company: The Ghoman Group 
Position: Administrative Assistant 
Employment Type: Full-Time, Permanent 
Location: 5855 Rockville Rd, Indianapolis, IN 46224 
Salary: $45,000 &ndash; $65,000 per year (based on experience)
<h2 class="jobSectionHeader">
Position Summary</h2>

The Ghoman Group is seeking a professional, organized, and detail-oriented Administrative Assistant to join our team at our Indianapolis office located at 5855 Rockville Rd, Indianapolis, IN 46224. The ideal candidate will provide administrative support to management, coordinate office operations, and help ensure the efficient day-to-day functioning of the office.
<h2 class="jobSectionHeader">
Key Responsibilities</h2>
<ul>
<li>Provide administrative support to management and department leaders.
</li>
<li>Answer and direct incoming phone calls, emails, and correspondence.
</li>
<li>Schedule meetings, appointments, and maintain executive calendars.
</li>
<li>Prepare reports, presentations, and business documents.
</li>
<li>Maintain accurate electronic and physical filing systems.
</li>
<li>Assist with data entry, record management, and document organization.
</li>
<li>Order and maintain office supplies and coordinate with vendors.
</li>
<li>Support HR with onboarding documentation and employee records as needed.
</li>
<li>Coordinate travel arrangements, expense reports, and meeting logistics.
</li>
<li>Perform general office and administrative duties as assigned.
</li>
</ul><h2 class="jobSectionHeader">Qualifications</h2>
<ul>
<li>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
</li>
<li>Minimum of 2 years of administrative assistant or office support experience.
</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
</li>
<li>Excellent written and verbal communication skills.
</li>
<li>Strong organizational and time-management abilities.
</li>
<li>Ability to multitask and maintain confidentiality.
</li>
<li>Professional attitude with excellent customer service skills.
</li>
<li>Hospitality industry experience is a plus.
</li>
</ul><h2 class="jobSectionHeader">Benefits</h2>
<ul>
<li>Competitive salary: $45,000 &ndash; $65,000 annually
</li>
<li>Health, dental, and vision insurance
</li>
<li>Paid time off and holidays
</li>
<li>401(k) with company match (where applicable)
</li>
<li>Career advancement opportunities
</li>
<li>Supportive and collaborative work environment
</li>
</ul>Join The Ghoman Group and become part of a growing organization dedicated to operational excellence and exceptional hospitality.</div>

Admin Assistant

Publicis Sapient

Job Overview Publicis Sapient, a global leader in digital business transformation, is seeking a motivated and results-oriented Appointment Setter to join our team. This is a Full-Time, fully Remote position supporting our US-based operations. The successful candidate will be a crucial first point of contact for prospective clients, responsible for generating high-quality leads and scheduling qualified appointments for our sales executives. This role is ideal for a proactive individual with excellent communication skills who is passionate about contributing to the growth of a dynamic and forward-thinking organisation. Responsibilities - Proactively engage potential clients through outbound calls, emails, and social media channels. - Clearly and professionally articulate the value proposition of Publicis Sapient's services. - Qualify leads against established criteria to ensure they are a good fit for our solutions. - Schedule discovery calls and product demonstrations for the senior sales team. - Meticulously maintain and update client information and communication records within our CRM system. - Consistently meet and exceed weekly and monthly targets for qualified appointments set. - Collaborate with the sales and marketing teams to refine lead generation strategies and improve campaign effectiveness. Qualifications - Proven experience in a similar role, such as an Appointment Setter, Sales Development Representative, or Telesales Executive. - Exceptional verbal and written communication skills with a confident and professional telephone manner. - Strong organisational skills and the ability to manage multiple priorities effectively. - A self-starter attitude with the drive to achieve targets and work independently in a remote setting. - Resilience and a positive mindset when handling objections. - Proficiency in using CRM software and the Microsoft Office suite. - Experience within the technology, consulting, or digital marketing industry is highly desirable. Benefits - A competitive hourly rate of $25 - $35 USD, commensurate with experience. - The flexibility and convenience of a fully remote working arrangement. - The opportunity to be part of a globally recognised and respected organisation. - A collaborative and supportive team culture that encourages growth. - Career development opportunities within a leading digital transformation consultancy.

Appointment Setter (Remote)

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
The Corporate Security Manager is responsible for providing assistance to field locations in the recognition, assessment and control of security risks. The position supports both Fleet Management Solutions (FMS) and Supply Chain Solutions (SCS) locations within their geographic scope, as well as new business start-ups and office/administrative locations.
Essential Functions
<ul><li>Evaluate security issues at field locations and recommend effective solutions</li>
<li>Conduct investigations and provide guidance and support to field operations to find root causes of thefts, frauds or other acts of violence in the workplace</li>
<li>Assist Corporate Audit and Compliance with internal investigations</li>
<li>Design and implement effective security systems for new start-ups and existing field locations</li>
<li>Monitor and track performance of field locations and provide performance updates to the operational leadership teams and the Sr. Manager Corporate Security</li>
<li>Identify poor performing operations and non-compliance issues and ensure that corrective actions are in place to achieve desired performance. Manage, improve and monitor compliance with Ryder and customer security requirements</li>
<li>Monitor new business start-up activity and provide support to new customer start-ups in the design and implementation of effective security processes and management</li>
<li>Provide security training programs for the field operations and coach field location managers in improving security performance</li>
<li>Act as liaison with local law enforcement in the investigation, arrest and prosecution of individuals committing crimes against Ryder</li>
<li>Impact bottom line by reducing the company's cost of risk and cost of stolen goods</li>
</ul>Additional Responsibilities
<ul><li>Performs other duties as assigned.</li>
</ul>Skills and Abilities
<ul><li>Ambitious and highly motivated individual who is capable of working without direct oversight to meet the objectives of the position, Required</li>
<li>Possess attention to detail and ability to effectively manage several concurrent issues, Required</li>
<li>Strong verbal and written communication skills Strong persuasion skills, Required</li>
<li>Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required</li>
<li>Ability to work independently and as a member of a team , Required</li>
<li>Flexibility to operate and self-driven to excel in a fast-paced environment , Required</li>
<li>Capable of multi-tasking, highly organized, with excellent time management skills , Required</li>
</ul>Qualifications
<ul><li>Bachelor's Degree in Criminology or related field, Required</li>
<li>5 years or more in General corporate security experience inclusive of loss prevention, security risk analysis, security audits and investigations, Required</li>
<li>Knowledge of security systems, including intrusion detection (burglar alarms), access control, video surveillance Advanced, Required</li>
<li>Proficient in the use of Microsoft Office applications as well as the use of on-line web based services Advanced, Required</li>
</ul>Travel - 20% - 30% (remote otherwise)
Bonus - Target 10%
Job Category: Safety &amp; Security
Our Culture &amp; Commitment :
At Ryder, you&rsquo;re trusted to make an impact&mdash;while enjoying room to grow and having a voice that&rsquo;s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
75,000
Maximum Pay Range:
85,000
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Manager Corporate Security-REMOTE

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