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field support specialist

Mathnasium

<div>At Mathnasium, franchisee success is the foundation of our business. The Field Support Specialist (FSS) plays a critical role in driving that success by ensuring new centers open in full alignment with the Mathnasium Method and core business systems. Through hands-on consultation, training, and ongoing support, this role accelerates time to profitability and sets the standard for operational excellence from day one.
Role Overview
The Field Support Specialist serves as a key partner to franchisees during the new center opening process, acting as the bridge between franchisees and the corporate training team. This role leads centers from pre-opening through grand opening, providing the structure, training, and support needed to establish strong operational and financial foundations.
This is a primarily remote role; however, it requires approximately 50% travel throughout the year to support new center openings and on-site franchisee needs.
Candidates with current or prior Mathnasium experience are strongly encouraged to apply, as familiarity with the business model and systems provides a meaningful advantage in ramping quickly and driving success in the role.
The FSS also plays an important role in shaping the long-term franchisee experience by building strong relationships and ensuring a smooth transition to the Franchise Business Consultant (FBC) for ongoing support.
Primary Responsibilities<ul><li>
Lead the end-to-end new center opening process, from initial setup through soft and grand opening</li><li>
Equip franchisees with the tools, training, and best practices needed to launch successfully and operate in alignment with the Mathnasium model</li><li>
Partner with franchisees to establish clear, measurable (SMART) goals for center performance and growth</li><li>
Collaborate with Marketing to execute localized strategies that drive awareness and accelerate early revenue</li><li>
Monitor progress toward key performance indicators and provide proactive coaching to support early-stage success</li><li>
Communicate insights, opportunities, and progress updates to franchisees, FBCs, and internal leadership</li><li>
Build strong, trust-based relationships with franchisees and cross-functional teams</li><li>
Manage travel and expenses responsibly in alignment with company guidelines</li></ul>
Core Capabilities<ul><li>
Ability to lead, influence, and inspire franchisees</li><li>
Strong operational mindset with a focus on systems, compliance, and process improvement</li><li>
Effective cross-functional collaboration and organizational awareness</li><li>
Skilled in business consulting and performance coaching</li><li>
Results-driven with strong goal-setting and execution skills</li><li>
Brand ambassador with a commitment to maintaining Mathnasium standards</li><li>
Highly organized, detail-oriented, and self-directed</li><li>
Professional, accountable, and adaptable</li></ul>
Required Qualifications<ul><li>
3+ years of experience working with franchisees or in a consultative business role</li><li>
Demonstrated ability to influence and guide business owners toward performance goals</li><li>
Strong communication skills, including active listening, written, and verbal</li><li>
Highly organized with the ability to manage multiple priorities effectively</li><li>
Self-motivated with a strong sense of ownership and accountability</li></ul>
Preferred Qualifications<ul><li>
Bachelor&rsquo;s degree (Education, Math, or related field preferred)</li><li>
Prior or current experience with Mathnasium strongly preferred</li><li>
Background in math education or a passion for math learning</li><li>
Alignment with Mathnasium&rsquo;s mission and a desire to positively impact students, families, and communities</li></ul>
About Mathnasium
Mathnasium is a math learning center dedicated to helping students understand, master, and enjoy math. Our proprietary teaching approach, the Mathnasium Method, builds deep understanding and confidence through personalized instruction, customized learning plans, and engaging instruction.
With over 900 locations, Mathnasium serves students from pre-K through high school, empowering them to succeed academically and beyond. Our mission is simple: to make math make sense&mdash;and to build confidence for life.
The Mathnasium Mission 
Teach children math so they understand it, master it, and love it.
 
Math can change their lives, and they can change the world.
 
Mathnasium makes math make sense, building children's confidence and a deep understanding and lifelong love of mathematics. With more than 1,000 locations on four continents, our franchised and company-owned learning centers provide tutoring from pre-K through high school. 
The Mathnasium Method increases a child's math competency and improves their lives by opening the doors to higher education, greater career opportunities, and a better future. It is in that sense that we aim to change the world ... one child at a time. 
Our teaching method, the Mathnasium Method, is the life&rsquo;s work of Larry Martinek, Mathnasium&rsquo;s Chief Instructional Officer and a teacher and math teaching consultant in the Los Angeles area for more than 35 years. The Mathnasium Method uses a time-tested, customized program which stems from a unique assessment to identify what students need to improve their math skills. We offer personalized instruction, proprietary worksheets, and games to build Number Sense and provide a fun and supportive environment in which children can learn and practice math.
Pay: $80000.00 - $90000.00 / year
Pay:<ul><li>
Bonus pay</li></ul>
Benefits:<ul><li>
Paid time off</li><li>
Flexible schedule</li><li>
Health insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Life insurance</li><li>
Disability insurance</li><li>
401(k) matching</li><li>
401(k)</li><li>
Referral program</li><li>
Employee discount</li></ul>
Job Type: fulltime
Schedule:<ul><li>
8 hour shift</li><li>
Monday to Friday</li><li>
On call</li></ul>
Education: Bachelor's degree
Work location: This is a remote position</div>

Field Support Specialist

U-Haul

<div><h2 class="jobSectionHeader">Computer Support Specialist</h2>
If you are detail-oriented, relish variety, and feel at home around all kinds of technology, consider becoming U-Haul&rsquo;s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture.
U-Haul offers its Field Computer Specialists:<ul><li>
Paid holidays, vacation, and sick days, if eligible</li><li>
Career stability
</li><li>Gym Reimbursement Program, if eligible</li><li>
Opportunities for advancement
</li><li>Valuable on-the-job training</li><li>
Complete Benefit Plan, if eligible</li><li>
RRSP payroll deduction plan
</li><li>Deferred profit-sharing plan, if eligible</li><li>
You Matter Program (EAP)</li><li>
Mindset App Program</li><li>
Wellness Programs</li><li>
Discounts on Apple products, Dell computers, hotels, and more</li></ul>
Field Computer Specialist Primary Responsibilities:<ul><li>
Maintain maximum uptime for computer systems and associated broadband connectivity</li><li>
Implement and maintain field computer systems for all entities within the assigned area</li><li>
Support and train users as needed</li><li>
Distinguish between user error and problems requiring escalation to software vendors</li><li>
Identify and coordinate solutions for security gaps and compliance issues</li><li>
Participate in ongoing continuous U-Haul education through U-Haul University
</li><li>In addition to technical responsibilities, the Field Computer Specialist will support store operations by acting as a field relief manager when needed. This includes providing coverage during store manager vacations/coverage</li><li>
Work hours are scheduled Monday through Saturday, with an expected weekly total of 40&ndash;50 hours based on business needs.</li></ul>
Field Computer Specialist Minimum Qualifications:<ul><li>
Experience with technologies such as administration, security monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VOIP, analog phones, air phones, and cash drawers</li><li>
Current, valid driver&rsquo;s license and clean driving record</li></ul>
Compensation for this role ranges
<ul><li>From $25 to $30 per hour, commensurate with experience.</li></ul>
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.
Physical Demands:
The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted. 
 
 
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.</div>
 <div><h3 class="jobSectionHeader">About Us</h3>
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. &quot;Sam&quot; Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.</div>

Computer Support Specialist

Psomas

<div>Accounts Payable Specialist
Los Angeles, CA
Own Your Future! Psomas is 100% employee-owned, creating a culture of shared accountability, stewardship, and long-term thinking. With no outside shareholders, decisions are guided by what's best for our people, our clients, and the communities we serve. As an Accounts Payable Specialist, you won't just contribute to projects-you'll be an owner helping shape the firm's continued success and legacy.
As an Accounts Payable Specialist, you won't just support accounting operations - you'll be an owner contributing to the firm's financial integrity and long-term success.<ul><li>
The Psomas Advantage:</li><li>
Employee Ownership: 100% company-paid ESOP plus a 401(k) with immediate company match.</li><li>
People First Culture: We value diverse perspectives, collaborative leadership, and a shared commitment to technical excellence and people development.</li><li>
Hybrid Flexibility: A consistent 3/2 hybrid schedule that supports both collaboration and focused work.</li><li>
Career Growth: Structured career pathing, leadership development, and internal coaching designed to support long-term growth into senior leadership.</li><li>
DTLA Perks: Company-paid parking in downtown Los Angeles.</li></ul>
The Role:
We are seeking a detail-oriented and collaborative Accounts Payable Specialist to support our accounting team in Los Angeles.
In this role, you will manage full-cycle accounts payable operations, including processing invoices, expense reports, and credit card statements, while ensuring accuracy and compliance across vendor records and payment workflows. You will prepare weekly check runs, maintain vendor files (including W-9s and ACH information), support 1099 reconciliation and filing, and assist with audit and reporting needs. You will also support accounting leadership with data entry, reconciliations, and ad hoc financial analysis as needed.
Required Qualifications:<ul><li>
2&ndash;3 years of general accounting experience</li><li>
Experience with full-cycle accounts payable processes</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, and file management systems)</li><li>
Strong organizational skills and attention to detail</li><li>
Ability to work independently and manage multiple priorities</li><li>
Strong written and verbal communication skills</li><li>
Ability to work effectively in a team-oriented environment</li></ul>
Preferred Qualifications:<ul><li>
Associate or bachelor's degree in accounting, Finance, or related field</li><li>
Experience with Deltek Vision or similar accounting systems</li></ul>
Compensation &amp; Benefits:<ul><li>
Salary: $26.00 &ndash; $32.00 per hour (commensurate with experience)</li><li>
Incentives: Discretionary bonus and recognition programs</li><li>
Time Off: 3 weeks PTO plus 8 paid holidays</li><li>
Total Rewards: Comprehensive medical, dental, and vision coverage for you and your family, along with employee ownership and retirement benefits</li></ul>
Our Hiring Approach: Our recruiting team reviews every application personally and will keep you informed throughout the process. If your background aligns with what we need, we'll reach out to discuss next steps.
Equal Opportunity Employer: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.</div>

Accounts Payable Specialist

STARS Behavioral Health Group

<div><h1 class="jobSectionHeader">Partner with us in making a positive change!</h1>
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.
Job Title:
Quality Assurance Specialist
Division/Program:
Los Angeles Crisis Residential Treatment (CS)
Starting Compensation:
23.00 - 24.00
Working Location:
Los Angeles CA 90033
Working Hours/Shift:
Mon - Fri 9 am to 5:30 pm
Why Join Our Team?<ul><li>
Competitive Compensation: Offering a salary that matches your skills and experience.</li><li>
Generous Time Off: Enjoy ample vacation and holiday pay.</li><li>
Comprehensive Benefits Package:</li><li><ul><li>
Employer-paid medical, dental, and vision coverage.</li><li>
Additional voluntary benefits to support your lifestyle.</li></ul></li><li>
Professional Growth Opportunities:</li><li><ul><li>
On-the-job training with access to paid CEU opportunities.</li><li>
Career development programs designed to help you grow.</li><li>
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).</li></ul></li></ul>
Employee Recognition &amp; Rewards: A culture that celebrates and rewards your hard work and dedication
What you bring to SBHG (qualifications):<ul><li>
Bachelor&rsquo;s degree in Quality Improvement/Quality Assurance, human services, psychology, or related social science field, or LVN license.</li><li>
Two (2) years of experience in the mental health field or a QA position required, preferably in in-patient setting.</li><li>
Two (2) years of experience in QA/TQM preferred.</li><li>
One (1) year experience in LACDMH clinical documentation preferred.</li><li>
Must possess a valid CA driver's license and maintain a driving record that meets the company driver eligibility policy.</li></ul><div> 
How you will make a difference:</div><div>
The Quality Assurance Specialist is responsible for the aiding the QA Manager in the execution of the quality assurance program policies and procedures for the Crisis Residential Treatment facilities. The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, Los Angeles County DMH, other outside agencies, and internal standards and policies. The Quality Assurance Specialist manages all charts with deficiencies by processing them to the appropriate department for correction. The position is also responsible for ensuring the discharged chart is closed in the correct order and completed. Position aids the QA Manager in the oversight of the Continuous Quality Assurance program, medical records and records all CQI data. Assists in the coordination and development of CQI presentations and information gathering to execute presentations as needed. Activities performed can be time sensitive with expectations of frequent reporting of progress along with thorough oversight for accuracy. Regular interaction with all staff members, physicians, and outside agencies is expected. This position has responsibility for gathering and analyzing agency data and assisting in the agency&rsquo;s quality control, quality assurance, and quality improvement efforts. In addition, the Quality Assurance Specialist&rsquo;s duties will include but are not limited to ensuring that the chart documentation is maintained, data collection into the L.A. County data collection sites is maintained and other quality improvement tasks as assigned.<div>
Division/Program Overview:</div><div><ul><li>
16-bed facilities</li><li>
Designed for adults with mental health challenges or a recent crisis who need intensive treatment.</li><li>
24/7 programs as an alternative to urgent care or hospitalization.</li><li>
Individuals can live on-site in a homelike setting for a short term while they receive counseling and learn basic living and interpersonal skills.</li><li>
Able to receive physical and psychological evaluation, mental health, and case management services, in addition to assistance locating permanent housing.</li></ul></div></div>
Learn more about SBHG at: https://www.starsinc.com/stars-inc/
For Additional Information:
Stgarcia@starsinc.com</div>

Quality Assurance Specialist

UCLA Health

<div><div>Description<div>
The Business Intelligence Specialist III provides advanced data and analytics support to UCLA Health, enabling data-driven decision-making across the health system. This role is responsible for designing, developing, and managing complex databases that support efficient workflows and comply with regulatory requirements.
The incumbent partners with clinical, operational, and administrative stakeholders to support performance improvement initiatives, delivering high-quality reports, analyses, and Tableau dashboards. They translate complex data into actionable insights and present findings to health system leaders and cross-functional teams.
This role also leads and manages data-driven projects, proactively identifying critical issues and developing effective solutions using PDCA and Lean methodologies. The Business Intelligence Specialist III works with a high degree of independence, collaborates effectively within a team environment, and leverages technology to optimize processes and enhance organizational performance.
This is a flex-hybrid role which will require you to be onsite as required by operational need; there are no reimbursements for travel to &quot;home office&quot; location. Each employee must complete a Hybrid Work Agreement with their manager which will outline arrangement parameters and aids both parties in fully understanding expectations. Arrangements are regularly evaluated, and are subject to termination.
Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $86,400 - $184,800 annually. The budgeted salary or hourly range that the University reasonably expects to pay for this position is approximately between the start and midpoint of this range.
</div></div><div>Qualifications
REQUIRED:

<ul><li> Bachelor&rsquo;s degree in statistics, mathematics, finance, business or a related field.</li></ul>
<ul><li> Advance skill in Python, Tableau, SQL, R, Excel, SPSS, and PowerPoint</li></ul>

<ul><li> 2+ years of experience in Clinical Data Analytics, Statistics, and Quality Measures</li></ul>

<ul><li> 3+ years of experience in advance analytical and quantitative skills</li></ul>

<ul><li> Strong critical thinking and problem solving skills</li></ul>

<ul><li> Project management skills
</li></ul><ul><li> Excellent understanding of the industry-specific issues, regulatory requirements, and current healthcare industry</li></ul>

<ul><li> Must have the ability to work in a fast-paced and creative environment</li></ul>

<ul><li> Ability to think &ldquo;outside-the-box&rdquo; and be creative to accomplish departmental goals</li></ul>

<ul><li> Ability to prioritize work and remain detail oriented</li></ul>

<ul><li> Ability to lead System wide complex projects
</li></ul><ul><li> Excellent oral and written communication skills</li></ul> 


PREFERRED:
MBA or MS in quantitative analytical fields

4+ year in Python, SQL, and Tableau experience

3+ year experience in healthcare industry

2+ year experience in data science (AI/ML), data management and data analysis

2+ year experience in project management</div></div>

Business Intelligence Specialist 3 (Fixed Hybrid)

Serene health

<div><div>Empowering Wellness, Transforming Lives

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.

As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.

Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.

A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!</div> 


Job Summary:

The official job title is Community Support Outreach Specialist.

The Community Support Outreach Specialist cultivates relationships with community programs, members and leaders. They develop assistance programs, offer crisis intervention for the homeless, and provide expert referrals and advocacy to help secure permanent housing, while also providing intensive support to resolve housing barriers for individuals experiencing homelessness. The Community Support Outreach Specialist also implements ongoing efforts to support members after securing housing, ensuring continued development of life skills, financial literacy, and home management skills to promote long-term stability and self-sufficiency. The program we service will include programs and centers from the community support services section below.

Responsibilities:
<ul>
<li>Perform thorough screening and assessments with individual members or families, gathering functional, environmental, financial, employment, housing, educational, and health information. The CS Outreach Specialist aid in assisting them to find and sustain housing, ultimately putting an end to their homelessness.</li>
</ul><ul><li>Develop rapport with program members to understand their housing needs, goals, strengths, and barriers, then create a feasible, sustainable Individualized Housing Support Plan based on the Community Support Assessment.</li>
</ul><ul><li>Keep the channels of communication open, and be proactive about problem-solving with individuals, interdisciplinary teams, members of Community Support, potential employers and training programs.</li>
</ul><ul><li>Offer personalized case management support to program participants that is individualized, culturally competent, family-focused, goal-driven, strengths-based and appropriate to ensure members are matched with resources considering their needs and income-generating abilities.</li>
</ul><ul><li>Provide personalized support in life skills, job preparation, and financial literacy, to guide members towards self-sufficiency by offering essential training in home care, job readiness, and budgeting.</li>
</ul><ul><li>Maintain member records, track outcomes in appropriate databases, and submit regular monthly and weekly progress reports to Supervisor.</li>
</ul><ul><li>Act as a liaison between landlords and tenants to resolve issues and prevent evictions, conduct post-housing home visits to ensure lease compliance, coordinate case conferences, consult with service teams, social workers and case managers as needed. Monitor member's progress towards agreed-upon goals.</li>
</ul><ul><li>Perform additional duties as assigned.</li>
</ul>
Community Support (CS) Services:
<ul>
<li>Housing Transition Navigation Services</li>
</ul><ul><li>Housing Tenancy and Sustaining Services</li>
</ul><ul><li>Community Transition Services/ Nursing Facility Transition to a Home</li>
</ul><ul><li>Housing Deposits</li>
</ul><ul><li>Short-Term Post-Hospitalization Housing</li>
</ul>
Education and Experience:
<ul>
<li>High school, diploma or GED is required.</li>
</ul><ul><li>Minimum of 1 year experience in case management, patient care, customer service, call center, or patient care is required.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Must have a valid California driver's license and valid vehicle insurance.</li>
</ul><ul><li>Excellent communication, interpersonal, customer service, active listening and organizational skills.</li>
</ul><ul><li>Computer skills for documentation, email and chat support.</li>
</ul><ul><li>Proficient speaking, reading, and typing abilities and possess strong proofreading skills.</li>
</ul><ul><li>Proficient skills in working independently and collaboratively in a team to provide member care.</li>
</ul><ul><li>Proficiency in multitasking, organization, financial management, planning and attention to detail is required for effectively providing care to multiple members simultaneously.</li>
</ul><ul><li>Capability to perform under circumstances of possible emotional stress and conflict, including dealing with uncooperative members and families.</li>
</ul><ul><li>Ability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. Must have an empathetic and warm-hearted nature.</li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.</li>
<li>Must successfully complete and maintain current Tuberculosis (TB) testing and clearance in accordance with company policy and applicable local/state health regulations as a condition of employment.</li>
<li>Prolonged periods of sitting at an office desk on the computer.</li>
<li>Lifting: Able to lift up to 15lbs.</li></ul><div> 
Benefits

Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:

Medical, Dental, &amp; Vision Benefits: We have various insurance options for you and your family.

Short &amp; Long-Term Disability Benefits: Protection when you need it most.

Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

401(K): Building your financial future with us. Effective after 1 year of employment.

Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.

Paid Holidays: Quality time to enjoy celebrations.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses and memberships. 


Equal Employment Opportunity

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.

Pre-Employment

Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.</div></div>

Housing Navigator

Curtis School

<div>Curtis is seeking a Technology Support Specialist (Student, Faculty &amp; Classroom Services) to join a team-oriented, inclusive, and professional learning community. Curtis School is a DK-6 co-ed elementary school whose mission is to &ldquo;develop, in every child, a sound mind in a sound body, governed by a compassionate heart.&rdquo; We place an equal emphasis on academic, physical, social-emotional, and character education and instill a growth mindset modeled by faculty and staff who are the best in their craft.
The Technology Support Specialist serves as the primary, on-site resource for students and staff in their daily use of devices, applications, classroom technology, and online services. This role blends hands-on technical support with a strong orientation toward teaching and learning&mdash;helping users not only resolve issues, but use technology effectively in support of their work.
This position operates with a high degree of independence and accountability. While supported by an external managed service provider (MSP) for escalation, systems engineering, and guidance, the Technology Support Specialist is fully responsible for day-to-day support, prioritization of tasks and requests, and the overall user experience on campus.
Reporting to and working in close partnership with the Director of Educational Technology &amp; Innovation, the Technology Support Specialist ensures alignment between classroom needs, instructional priorities, and technology support.
The Technology Support Specialist is a visible and trusted presence in the school community, who contributes to a professional, collaborative environment in which responsiveness,reliability, willingness, and collegiality matter.
Curtis School is fully committed to a diverse faculty and student body. The candidate should possess an abundance of respect and sensitivity around racial, ethnic, gender, socio-economic, and all differences.
Duties and Responsibilities
Include, but are not limited to:<ul><li>
Embracing Curtis School&rsquo;s Vision, Purpose, Values, and Diversity, Equity, and Inclusion statement.</li><li>
Providing responsive, high-quality technical support to students and staff across devices, applications, and cloud-based services.</li><li>
Troubleshooting and resolving issues related to Apple and Windows devices (macOS, iOS/iPadOS), Google Workspace, and school-supported applications.</li><li>
Supporting classroom technology, including interactive displays, projection systems, and audio/visual setups, and ensuring readiness for daily instruction.</li><li>
Providing real-time troubleshooting during classroom instruction, meetings, and school events.</li><li>
Supporting and maintaining the deployment, configuration, and managing the lifecycle of student and staff devices.</li><li>
Assisting with mobile device management (MDM) systems (e.g., JAMF), including application deployment, configuration profiles, updates, and security settings.</li><li>
Supporting printer and peripheral setup, maintenance, and troubleshooting for school-managed devices and systems.</li><li>
Assisting with onboarding of new students and staff, including device setup, account access, and system orientation.</li><li>
Performing basic user and access management within school systems, including the student information system (SIS).</li><li>
Managing incoming support requests, prioritizing effectively, and ensuring timely resolution and clear communication.</li><li>
Maintaining accurate documentation of issues, resolutions, and recurring trends to improve systems and support.</li><li>
Building strong, professional relationships with faculty, staff, and students through clear communication and a service-oriented approach.</li><li>
Collaborating with the MSP to escalate complex issues, implement solutions, and strengthen overall technology operations.</li><li>
Attending Back-to-School Nights, Open House, faculty workshop days, relevant school events, and required professional development.</li><li>
Supporting technology needs for school events, including occasional after-school, evening, or weekend coverage</li></ul>
Qualifications
A successful candidate will:<ul><li>
Have a minimum of 3&ndash;5 years of experience in end-user technology support. (Experience in a school environment is preferred.)</li><li>
Demonstrate strong proficiency in supporting Apple and Windows devices (macOS, iOS/iPadOS).</li><li>
Have experience supporting and administering Google Workspace.</li><li>
Have experience with or the ability to learn mobile device management platforms such as JAMF.</li><li>
Possess experience supporting classroom technology and AV systems.</li><li>
Demonstrate strong troubleshooting and diagnostic skills across hardware, software, and systems.</li><li>
Have experience with printer support and basic print environment management.</li><li>
Be comfortable supporting user accounts and access within school systems, including SIS platforms.</li><li>
Possess strong communication, organization, and relationship-building skills.</li><li>
Be able to explain technical concepts clearly to users with varying levels of experience.</li><li>
Demonstrate the ability to work independently, manage priorities, and maintain accountability.</li></ul> 
Preferred<ul><li>
Experience working in an independent school or K&ndash;12 educational</li><li>
Familiarity with JAMF or other MDM platform</li><li>
Familiarity with Clever, Blackbaud, or similar school-based platforms</li><li>
Familiarity with LMS platforms (e.g., Google Classroom)</li><li>
Experience supporting live classroom- or event-based technology needs</li><li>
Experience with student information systems</li></ul>
Physical &amp; Work Requirements<ul><li>
Be flexible about working in outdoor weather conditions and able to regularly sit, stand, walk, use hands, reach with arms, talk, and hear, and occasionally lift up to 10-25 pounds</li><li>
Support school events and varied schedules (occasionally before school, after school, or on a weekend, as needed).</li><li>
Punctuality and professionalism are expected at all times</li></ul>
Salary
At Curtis School, salaries are one component of a compensation package that includes a generous benefit package, retirement matching, lunch credits, health &amp; life, and AD &amp; LTD insurance. The anticipated annual base salary range the school reasonably expects to pay candidates for this position is $85,000 to $105,000, depending on factors such as years of experience. 
Non-Discrimination Policy
Curtis School is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, age, gender, gender identity, gender expression, sexual orientation, disability, veteran or marital status, or any other legally protected status in its employment practices.</div>

Technology Support Specialist

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