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fp&a manager

Progyny

<div>Thank you for considering Progyny!
We are hiring a Manager, Medical Economics &amp; Analytics to join our team in New York City. This role will primarily support the Operations team.
Our team develops data, analytical insights, and tools that support Progyny&rsquo;s internal operations and help drive an exceptional member and provider experience. In this role, you&rsquo;ll partner closely with cross-functional teams, including Provider Network, Claims, Contact Center, and Member Experience, to deliver analyses and solutions that improve operational performance and inform strategic decision-making. You&rsquo;ll also work closely with Data Engineering and IT partners to advance our analytics infrastructure, expand AI-enabled capabilities, and build scalable solutions that enable teams across the organization to make better data-driven decisions.
What You'll Do...<ul><li>
Become a subject matter expert (SME) in Progyny claims, utilization, provider network, operational, and financial data, translating complex datasets into actionable insights that improve business performance.</li><li>
Lead, develop, and mentor a team of analysts responsible for delivering high-quality analyses, reporting, and analytical solutions to key operational stakeholders.</li><li>
Build, maintain, and optimize scalable analyses, data models, dashboards, and reporting using SQL, Excel, and modern analytics and visualization tools.</li><li>
Partner closely with cross-functional operational teams, including Provider Network, Claims, Contact Center, and Member Experience, to identify opportunities, evaluate performance, develop KPIs, and deliver insights that inform operational and strategic decision-making.</li><li>
Partner with Data Engineering and other IT teams to help shape and advance Progyny&rsquo;s analytics infrastructure and data strategy, including data models, pipelines, tooling, governance, and self-service analytics capabilities.</li><li>
Identify opportunities to improve analytical workflows, automate manual processes, and drive cross-functional initiatives that increase operational efficiency and enable scalable, data-driven decision-making.</li></ul>
About You...<ul><li>
Bachelor's degree with an analytical focus in healthcare, economics, finance, statistics, data analytics, or a related field.</li><li>
5&ndash;7 years of relevant experience in healthcare, insurance, consulting, analytics, or a related field, including 1&ndash;3 years of people management experience.</li><li>
Advanced SQL skills with demonstrated experience querying, transforming, and analyzing large and complex datasets (30M+ rows).</li><li>
Experience working with modern data platforms and transformation tools such as AWS, dbt, Databricks, or similar technologies.</li><li>
Proficiency with data visualization and business intelligence tools such as Tableau, Power BI, Looker, or similar platforms, with demonstrated experience developing effective dashboards and data products for business stakeholders.</li><li>
Advanced analytical and problem-solving skills with the ability to translate ambiguous business questions and complex datasets into structured analyses, clear insights, and actionable recommendations.</li><li>
Familiarity with healthcare and insurance terminology, provider networks, healthcare operations, and medical or pharmacy claims data.</li><li>
Demonstrated experience leading, coaching, and developing analysts while establishing priorities, maintaining high standards for analytical quality, and creating an environment of continuous learning.</li><li>
Experience working in modern analytics environments and IDEs (e.g., Visual Studio Code, Cursor, PyCharm, or similar) and using AI-enabled tools to accelerate analysis, development, or workflows.</li><li>
Ability to partner effectively with Data Engineering and technical teams to define data requirements, improve analytical infrastructure, and develop scalable data and reporting solutions.</li><li>
Excellent time and project management skills with the ability to prioritize competing requests, manage multiple initiatives simultaneously, and deliver high-quality work under tight deadlines.</li><li>
Self-motivated and comfortable operating independently, navigating ambiguity, and taking ownership of analytical initiatives from problem definition through implementation.</li><li>
Advanced written and verbal communication skills, with the ability to explain complex analytical concepts to non-technical stakeholders, influence cross-functional partners, and communicate effectively with senior leadership.</li></ul>
Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.
About Progyny:
Progyny (Nasdaq: PGNY) is a global leader in women&rsquo;s health and family building solutions, trusted by the nation&rsquo;s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.
Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.
Our mission is to empower healthier, supported journeys through transformative fertility, family building and women&rsquo;s health benefits.
Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com.
Our perks:
<ul><li>Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents&rsquo; Employee Affiliation Group</li><li>
Menopause and midlife care</li><li>
Health, dental, vision and life insurance options for employees and family</li><li>
Free in-person, virtual and text-based mental health and wellness support
</li><li>Paid time off, including vacation, sick leave, personal days and summer flex time</li><li>
Company equity</li><li>
Bonus program</li><li>
401(k) plan with company match</li></ul><ul><li>
Access to on-demand legal and financial advice</li><li>
Learning and development programs to help you grow professionally and a mentorship program</li><li>
Company social events to include annual volunteer day and donation matching</li><li>
Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office</li></ul>
In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $130,000 - $145,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.
If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.
#LI-BG1</div>

Manager, Medical Economics & Analytics

Silearth

Job Overview Silearth is a unique organisation dedicated to capturing and sharing the stunning beauty of natural landscapes, with a special focus on iconic locations like Joshua Tree, California. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in New York, NY, United States. This is a Full-time position and a fantastic opportunity for an individual who is passionate about providing exceptional customer support. As the first point of contact for our customers, you will play a crucial role in representing our brand, answering enquiries, and ensuring a positive customer experience from start to finish. The successful candidate will be a clear communicator, a natural problem-solver, and an integral part of our growing team. Salary: $18.52 - $45.00 per hour Responsibilities * Professionally handle all inbound customer enquiries via email, phone, and social media channels in a timely and efficient manner. * Provide accurate and detailed information regarding our products, such as photographic prints, and services. * Resolve customer issues and complaints with empathy and professionalism, aiming for first-contact resolution. * Process customer orders, returns, and exchanges accurately. * Maintain and update customer records in our internal database, ensuring a high level of data integrity. * Gather and document customer feedback to help our team improve our products and services. * Collaborate with other team members to ensure a seamless and consistently excellent customer journey. Qualifications * Proven experience in a customer service, customer support, or a similar client-facing role. * Exceptional written and verbal communication skills with a professional and friendly telephone manner. * Strong interpersonal skills and a genuine passion for helping others. * Excellent problem-solving abilities and the capacity to remain calm under pressure. * Proficiency in using common customer service software and CRM systems. * Strong organisational and time-management skills with the ability to prioritise tasks effectively. * A high level of attention to detail and accuracy in all work. * A personal interest in photography, travel, or nature is highly desirable. Benefits * A competitive hourly wage and benefits package. * Opportunities for professional development and career growth. * A supportive, creative, and friendly team environment. * Generous paid time off and holiday entitlement. * Employee discounts on Silearth products.

Customer service representatives

Northplushealthsystem

<h3>About the role</h3>We are seeking a dedicated Customer Service Representative to join our team in New York. In this full-time position, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. This role is ideal for individuals looking to start their careers in customer service and gain valuable experience in a dynamic environment.<h3>Key responsibilities</h3><ul><li>Respond promptly to customer inquiries via phone, email, and chat, ensuring clear and effective communication at all times.</li><li>Assist customers with product-related questions, resolving issues, and providing information about services and promotions.</li><li>Maintain accurate records of customer interactions and transactions in the company’s database systems for effective follow-up.</li><li>Identify and escalate complex issues to appropriate departments, ensuring swift resolution and maintaining customer satisfaction.</li><li>Collaborate with team members to enhance the customer experience and improve service processes based on feedback and observations.</li><li>Participate in ongoing training and development sessions to continuously improve product knowledge and customer service skills.</li></ul><h3>Requirements</h3><ul><li>Strong verbal and written communication skills, with a customer-oriented attitude.</li><li>Ability to handle inquiries and complaints in a calm and professional manner.</li><li>Proficient in using computers and customer management software; familiarity with CRM tools is a plus.</li><li>A positive attitude and a willingness to learn and adapt in a fast-paced work environment.</li><li>Strong problem-solving skills with the ability to think critically and make decisions quickly.</li><li>Reliable and punctual, with a commitment to delivering quality service consistently.</li></ul><h3>Nice to have</h3><ul><li>Previous experience in customer service or a related field is beneficial but not required.</li><li>Bilingual abilities are a plus and can enhance communication with diverse clientele.</li><li>Familiarity with retail or online sales environments can be advantageous.</li><li>Participation in customer service training programs or certifications would be a definite asset.</li><li>A general interest in the industry and a passion for helping customers would enrich your role.</li></ul><h3>Why join us</h3>By joining our team, you will become part of an energetic and supportive work culture that values personal growth and professional development. You will have the opportunity to engage with a diverse range of customers and contribute to their satisfaction and loyalty. As a Customer Service Representative, you will gain essential skills that will serve as a foundation for your career, along with opportunities for advancement within our organization. We are committed to creating an inclusive environment where all team members can thrive and make a meaningful impact.

Entry LEVEL CUSTOMER SERVICE

Hospice & Palliative Care

Job Overview Job Title: Virtual Assistant Company: Hospice &amp; Palliative Care Location: Remote Employment Type: Full-Time Salary: $250 - $450 USD per day Hospice &amp; Palliative Care is seeking a compassionate and highly organised Virtual Assistant to provide essential administrative support to our dedicated care team. We are deeply honoured to work with outstanding people who are fully committed to meeting the needs of our patients and their families. As a Virtual Assistant, you will play a crucial role in ensuring our operations run smoothly, allowing our clinical staff to focus on what they do best: sharing life’s journey with patients and providing exceptional end-of-life care. This is a unique opportunity to contribute to a meaningful mission within a supportive and connected community. Responsibilities * Manage calendars, schedule appointments, and coordinate virtual meetings for the care team. * Handle email and phone correspondence with professionalism, empathy, and discretion. * Prepare, format, and edit documents, reports, and presentations. * Maintain confidential records and manage data entry tasks with a high degree of accuracy. * Provide general administrative support, including organising digital files and resources. * Assist in coordinating team projects and tracking progress on key initiatives. * Act as a reliable point of contact for internal team members, ensuring clear and timely communication. Qualifications * Proven experience as a Virtual Assistant, Administrative Assistant, or in a similar remote support role. * Exceptional organisational, planning, and time-management skills. * Excellent written and verbal communication abilities with a keen eye for detail. * High level of proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other standard office software. * The ability to handle sensitive and confidential information with the utmost integrity. * A proactive, self-motivated, and resourceful work ethic. * Experience in a healthcare, hospice, or non-profit environment is highly desirable but not essential. * A compassionate and empathetic nature that aligns with our core values. What We Offer * A competitive daily rate of $250 - $450 USD. * The flexibility and convenience of a fully remote working arrangement. * The profound opportunity to be part of a mission-driven organisation that makes a real difference in people's lives. * A supportive, collaborative, and caring team environment where your contribution is truly valued.

Virtual Assistant

Northern Jet

Job Overview Northern Jet is seeking a meticulous and highly organised individual to join our team as a Work From Home Data Entry professional. This is a Full-Time, remote position offering the flexibility to work from home. The successful candidate will be responsible for accurately inputting and managing large volumes of data, playing a crucial role in maintaining the integrity of our company's information systems. We are looking for a self-motivated individual with exceptional attention to detail and a commitment to quality. The offered compensation for this role is $28.00 - $35.00 USD per hour. Responsibilities * Accurately enter and update data from various sources into our company database and computer systems. * Review data for deficiencies or errors, correcting any incompatibilities and checking output. * Verify the accuracy of data by comparing it to source documents. * Maintain and update existing database information to ensure all records are current and correct. * Generate reports, store completed work in designated locations, and perform backup operations. * Maintain the confidentiality of sensitive company and client information. * Comply with data integrity and security policies to ensure data is protected. Qualifications * Proven experience in a data entry or similar administrative role. * Excellent typing speed and a high degree of accuracy. * Proficiency in Microsoft Office Suite, particularly with MS Excel and MS Word. * Exceptional attention to detail and strong organisational skills. * The ability to work independently and manage time effectively to meet deadlines. * Strong written and verbal communication skills. * A reliable internet connection and a suitable, quiet environment for remote work. Benefits * A competitive hourly wage. * The convenience and flexibility of a fully remote, work-from-home position. * Opportunity to be part of a dynamic and supportive team. * Potential for professional development within the organisation.

Work From Home Data Entry

Super Kena

Job Overview Super Kena is a mission-driven organisation inspired by a passion for advocating for children with diverse abilities and improving their quality of life. We understand the unique challenges faced by families and are dedicated to creating a supportive community, reminding everyone that they are not alone, they are kind, they are determined, and they are SUPER! We are currently seeking a meticulous and highly organised Remote Data Entry Admin Assistant to join our dedicated team. This is a full-time, remote position for a candidate who is passionate about providing exceptional administrative support. The successful candidate will play a vital role in ensuring our operations run smoothly, allowing us to focus on our core mission of supporting children and their families. Responsibilities  <ul><li>Accurately inputting, updating, and maintaining data across various company databases and digital systems.</li><li>Performing regular data verification and clean-up to ensure the highest levels of data integrity and accuracy.</li><li>Assisting with a range of administrative tasks, including digital file management, document organisation, and data retrieval.</li><li>Preparing and formatting reports, documents, and correspondence as required by the team.</li><li>Handling sensitive and confidential information with the utmost discretion and professionalism.</li><li>Providing general administrative support to help streamline company processes and projects.</li></ul>Qualifications  <ul><li>Proven experience in a data entry, administrative assistant, or a similar role.</li><li>Excellent typing speed and a high degree of accuracy in data entry.</li><li>Strong proficiency in Microsoft Office Suite, particularly Excel and Word, or equivalent software.</li><li>Exceptional attention to detail and organisational skills.</li><li>The ability to work independently and manage time effectively in a remote environment.</li><li>Strong written and verbal communication skills.</li><li>A commitment to maintaining confidentiality and handling sensitive data responsibly.</li><li>A genuine interest in our mission to support and empower families and children.</li></ul> Benefits  <ul><li>A competitive hourly wage of $21 - $32 USD.</li><li>The opportunity to work in a fully remote and flexible environment.</li><li>The chance to be part of a compassionate and mission-driven organisation making a positive impact.</li></ul>

Remote Data Entry Admin Assistant

Cardata

We are currently seeking friendly, dependable, and motivated individuals to join our team as Remote Customer Service Representatives. This is a fully remote position, giving you the flexibility to work from home from almost anywhere in the United States with a reliable internet connection.Whether you're starting your career or looking for a new opportunity, this role is a great fit. No prior experience is required—we provide comprehensive paid training to ensure you have the knowledge and confidence to succeed. If you enjoy helping others, staying organized, and working in a supportive team environment, we'd love to hear from you.<h2>Key Responsibilities</h2>Respond to customer emails and online inquiries in a professional and timely manner.Update customer information and maintain accurate digital records.Assist customers with basic account-related questions using company resources.Complete assigned tasks with accuracy while meeting deadlines.Collaborate with team members to deliver outstanding customer support.<h2>Qualifications</h2>High school diploma or equivalent.Basic computer and internet skills.Strong written communication and organizational skills.Excellent attention to detail and a positive, professional attitude.Ability to work independently and manage time effectively.<h2>What We Offer</h2>100% remote position with the flexibility to work from home.Paid training and ongoing support from experienced team members.Flexible scheduling to support work-life balance.Competitive hourly pay.Opportunities for career advancement and professional development.A welcoming, inclusive, and team-oriented work environment.

Remote Customer Service Representatives

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