executive assistant

accounting assistant (part-time) Jobs in Washington

accounting assistant (part-time)

administrative assistant Jobs in Washington

administrative assistant

dental assistant

executive assistant (remote) Jobs in Washington

executive assistant (remote)

freelance desk assistant

Fox Corporation

<div><div>OVERVIEW OF THE COMPANY</div>
Fox News Media<div></div>
FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month.<div></div><div>
JOB DESCRIPTION</div><div>
The Freelance Desk Assistant position requires flexibility in scheduling, with the expectation that you will work a variety of non-traditional shifts including weekends, overnights, early morning hours, and holidays.</div><div></div><div>
A SNAPSHOT OF YOUR RESPONSIBILITIES</div><ul><li><div>
Help in dispatching crews, tracking guest bookings, and managing crew locations</div></li><li><div>
Manage calls from internal and external sources to assist with information gathering</div></li><li><div>
Monitor news, contact appropriate authorities to verify breaking news information</div></li><li><div>
Collaborate with the Assignment Editor to follow up on developing news stories.</div></li><li><div>
Assist with logging DC-area news events with an emphasis on highlighting new developments</div></li><li><div>
Monitor wires, social media, and other broadcast networks for news developments</div></li><li><div>
Reach out to agencies, government departments, and FOX personnel to gather and confirm information</div></li></ul><div></div><div>
WHAT YOU WILL NEED</div><ul><li><div>
Bachelor's degree in journalism or related field of study preferred, or equivalent experience</div></li><li><div>
Strong logistical and editorial abilities with an understanding of national and international politics</div></li><li><div>
Knowledgeable about the various DC government agencies</div></li><li><div>
Ability to initiate tasks independently as well as collaborate effectively with a team</div></li><li><div>
Capable of working in a dynamic environment, multitasking, prioritizing tasks daily, and handling breaking news situations</div></li><li><div>
Must be willing to work a variety of non-traditional shifts including weekends, overnights, early mornings, and holidays</div></li></ul><div></div><div>
#LI-KC1</div><div></div><div><i>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.</i></div><div></div>
Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $17.79-22.00 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.<div></div><div><div>
View more detail about FOX Benefits.</div></div></div>

Freelance Desk Assistant

Dental Dreams

<p></p><div><p><b>The Role</b>: Dental Dreams LLC in <b>District of Columbia</b><b> (Alabama Ave)</b> is hiring <b>Dental</b> <b>Receptionists</b> to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.</p><p><b>
Who Are We</b><b>:</b> Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.</p><div><b>
Benefits:</b></div><br>
<div></div><ul><li>
Competitive compensation</li><li>
Career mobility and advancement</li><li>
Career training and development</li><li>
Benefits package includes:<ul><li>
Medical &amp; Vision Insurance</li><li>
Free dental treatment at our locations</li><li>
PTO</li><li>
401K</li><li>
Life Insurance, Pet Insurance and more</li></ul></li></ul><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Maintain a high level of customer service at all times</li><li>
Work as part of a team with emphasis on communication</li><li>
Schedule patient appointments per month and daily patient goals</li><li>
Answer phones and confirm appointments</li><li>
Greet and check-in patients</li><li>
Accurately verify dental benefits</li><li>
Maintain detailed patient records in a fast-paced environment</li><li>
Collect payments, co-payments, and deductibles</li><li>
Create insurance claims and submit pre-authorizations to insurance companies</li><li>
Pull patient charts for future appointments when necessary</li><li>
Maintain a clean and professional office environment</li>
Assist with presenting and/or explaining treatment plans<br>
<li>
</li></ul><p><b>Qualifications:</b></p><ul><li>
Bilingual (Spanish)</li><li>
Customer Service experience</li><li>
Dentrix and/or Eaglesoft</li></ul><p></p><p><br>
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</p></div><p></p>

Front Desk (Alabama)

Schechter Reed

<div>
 <p>
  <strong>
   Administrative Assistant (High-Growth Private Investment Firm)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Washington, D.C. (100% In-Office)
 </p>
 <p>
  <strong>
   Experience:
  </strong>
  1&ndash;3 Years
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our client isn't your typical, rigid finance shop. They are a premier middle-market private equity firm with a strong reputation, a collaborative "all-hands-on-deck" culture, and a growing fund. They value
  <strong>
   conscientiousness, high energy, and "Southern Hospitality"
  </strong>
  &mdash;meaning you are as comfortable managing a complex calendar as you are welcoming a high-caliber CEO to our office.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Supporting two of our Managing Partners, you will be the engine that keeps their professional lives running smoothly. This isn't just "desk work"&mdash;you are a brand ambassador for the firm. You&rsquo;ll sit in the heart of the action, collaborating daily with a long-tenured administrative team that will mentor and train you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your day-to-day will include:
  </strong>
 </p>
 <ul>
  <li>
   Managing heavy Outlook schedules and email flow for fast-moving executives.
  </li>
  <li>
   Ensure all business cards, meetings, and interactions are meticulously logged.
  </li>
  <li>
   Coordinate board meetings and interacting with high-level portfolio company executives.
  </li>
  <li>
   Manage complex travel arrangements and processing expense reports with precision.
  </li>
  <li>
   Bring the team together for "all-hands" events and special projects.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who You Are
  </strong>
 </p>
 <ul>
  <li>
   You have experience and are looking for a place to grow roots.
  </li>
  <li>
   You have a strong sense of urgency.
  </li>
  <li>
   You live in
   <strong>
    MS Office
   </strong>
   and
   <strong>
    Outlook
   </strong>
   , and if you know
   <strong>
    Salesforce
   </strong>
   , you&rsquo;re already ahead of the curve.
  </li>
  <li>
   You have the confidence and polish to communicate with investors and executives.
  </li>
  <li>
   You don&rsquo;t wait to be told what to do; you see a gap and fill it.
  </li>
  <li>
   You are conscientious, thorough, careful, and vigilant in performing tasks.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education:
  </strong>
  AA or BA degree preferred (but work ethic and attitude are valued above all).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why You&rsquo;ll Love It Here
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Mentorship
   </strong>
  </li>
  <li>
   <strong>
    Stability &amp; Growth
   </strong>
  </li>
  <li>
   <strong>
    Schedule:
   </strong>
   Standard 8:30 AM &ndash; 5:00 PM hours with very little overtime.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Note:
  </strong>
  This is a 5-day-per-week in-office position in Washington, D.C. Parking is not provided; Metro is close.
 </p>
</div>


Administrative Assistant

Howard University

<div><div>The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff &ldquo;for fit&rdquo; makes significant contributions to Howard University&rsquo;s overall mission.</div><div></div><div>
At Howard University, we prioritize well-being and professional growth.</div><div></div><div>
Here is what we offer:</div><ul><li><i>
Health &amp; Wellness:</i> Comprehensive medical, dental, and vision insurance, plus mental health support</li><li><i>
Work-Life Balance:</i> PTO, paid holidays, flexible work arrangements</li><li><i>
Financial Wellness:</i> Competitive salary, 403(b) with company match</li><li><i>
Professional Development:</i> Ongoing training, tuition reimbursement, and career advancement paths</li><li><i>
Additional Perks:</i> Wellness programs, commuter benefits, and a vibrant company culture</li></ul><div></div><div><br>
Join Howard University and thrive with us!</div><div><div>
https://hr.howard.edu/benefits-wellness</div></div><div></div><div>
BASIC FUNCTION:</div><div>
Reporting to the Assistant Vice President of Multimedia &amp; Digital Communications, in the Office of University Communications, the Videographer/Multimedia Specialist is responsible for planning, directing, and conducting video and photo shoots both in studio and on location. The role involves capturing content related to Howard University leadership, campus events, activities, and meetings. The position also entails producing storytelling content that aligns with the University&rsquo;s brand identity and supports its reputation. Strong storytelling abilities, technical proficiency, and photography skills are required to create various types of digital and long-form video content to address institutional objectives.</div><div></div><div>
SUPERVISORY ACCOUNTABILITY:</div><div>
Supervises student interns as needed. No other accountabilities are projected in this role.</div><div></div><div>
NATURE AND SCOPE:</div><div>
Internal contacts include faculty, staff, administrators, students and University leadership. External contacts include vendors, partners, and alumni.</div><div></div><div>
PRINCIPAL ACCOUNTABILITIES:</div><ul><li>
Develops visual/audiovisual/still photography strategies to support the brand identity of Howard University.</li><li>
Collaborates with Office of University Communications (OUC) team members to conceptualize and plan video solutions to meet institutional goals and objectives.</li><li>
Attends and contributes to regular meetings within the Office of University Communications.</li><li>
Works collaboratively with digital content producers across the University, including faculty, staff, and students.</li><li>
Plans, directs, and executes video and photo shoots in studio and on location.</li><li>
Demonstrates the ability to handle all phases of assigned projects from concept through final delivery.</li><li>
Demonstrates strong photography skills for an adaptive environment when photography needs are required.</li><li>
Edits and color grades projects using non-linear software such as Adobe Lightroom, Premiere, etc.</li><li>
Engages approved freelance support as needed.</li><li>
Independently provides stylized, creative content within the University&rsquo;s brand guidelines.</li><li>
Grasp of best practices for accessibility, captioning, and SRT files.</li><li>
Communicates effectively with staff and internal and external stakeholders to ensure effective, relevant and timely completion of assignments.</li><li>
Research and provides advice on the latest industry-related practices and technologies.</li><li>
Transports equipment and/or travel to locations via personal vehicle or University transportation to assignments.</li><li>
Manages and catalogues content in the internal digital asset management system.</li><li>
Conducts routine equipment maintenance.</li><li>
Successfully manage multiple projects.</li><li>
Performs additional duties as assigned.</li></ul><div></div><div>
CORE COMPETENCIES:</div><ul><li>
Experience with directing on-camera talent, participants, or personalities is a strong plus.</li><li>
Excellent verbal and written communication skills and the ability to work in various positions on a production crew.</li><li>
Strength in creativity, organization, attention to detail, and ability to function as part of a team independently with specific or ambiguous direction.</li><li>
Experience using Canon ecosystem a plus.</li><li>
Strong production and post-production skills.</li><li>
Knowledge of current and emerging trends in social media, generative ai, ai workflows, streaming platforms, and digital video marketing is a big plus.</li><li>
Experience capturing both portrait-style content and live event coverage is a strong plus.</li><li>
Experience setting up and managing audio for video productions.</li><li>
Some familiarity with generative AI production workflows, including but not limited to Midjourney, Kling, Suno, Google Labs (Veo/Flow, etc), and other emerging tools. Ability to integrate these technologies into storytelling, ideation, and post-production pipelines is a major plus.</li><li>
Ability to consistently meet deadlines, successfully multi-task, and work within established brand/product guidelines.</li><li>
Computer proficient and proficient in non-linear editing, Adobe Premiere, Adobe After Effects, and related software.</li><li>
Proficient in visual production and design software, Adobe Photoshop, Adobe Illustrator, and Adobe Lightroom</li><li>
General administrative software programs including Outlook, Word, Excel, PowerPoint, FTP clients, general internet search, and research skills.</li><li>
Strong drive and initiative. Self-motivated.</li><li>
Media file management and organization and understanding of multiple digital media formats, codecs, and containers.</li><li>
Strong communication skills.</li><li>
Animation skills are a plus but not required.</li><li>
Understands the power of feedback and input on projects.</li><li>
Positive, professional attitude and strong team player.</li></ul><div></div><div>
MINIMUM REQUIREMENTS:</div><div>
A bachelor&rsquo;s degree in photography, film, video production, or a related field. 2 or more years of general production experience, including shooting, interviewing, recording, editing and finished professional quality video media. Ability to work outside of normal business hours, including travel outside of the area.</div><div></div><div>
Compliance Salary Range Disclosure</div><div></div><div>
Expected Salary Range: $65,000 - $72,000</div></div>

Videographer

The Hay-Adams

<div><div><div>Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John&rsquo;s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.&rsquo;s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night&rsquo;s sleep.<br>
</div><div></div><br>
<div><b>Position Overview:</b></div>
<div>To inspect and maintain the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways and public areas.</div>
<div></div>
<div><b>Essential Duties &amp; Responsibilities</b></div>
<div></div>
<div>1. Prepare inspection report with the status of all guest rooms at the beginning of the shift. This includes all guest requests, out of order rooms, and show rooms for the day.</div>
<div>2. Inspect guest rooms to ensure housekeeping standards are achieved according to standards set forth by hotel management.</div>
<div>3. Inspect VIP rooms and ensure they are provided with appropriate amenities and services.</div>
<div>4. Report any substandard conditions of the guest room to the Housekeeping Director.</div>
<div>5. Report any damage or problems with the guest room and room equipment using a Maintenance work order and routing the work order to the Maintenance department.</div>
<div>6. Evaluate Room attendants on their job performance according to the hotel standards. When necessary, take appropriate action (retraining, etc.) to ensure that their job performance is at a high-quality level.</div>
<div>7. Inspect and evaluate physical condition of the hotel's public spaces daily for cleanliness and necessary repairs.</div>
<div>8. Encourage a positive attitude among employees and treats guests and fellow employees with courtesy and respect.</div>
<div>9. Works to expedite tight turns when early arrivals are communicated from Front Desk and/or Housekeeping Management</div>
<div>10. Communicate to the Front Desk all vacant and clean rooms, the completion of guest requests, and room status discrepancies. The Front Desk will give the Supervisor all room moves, late check-outs, and additional guest requests for appropriate follow-up action by the Supervisor.</div>
<div>11. Answer the Housekeeping department's telephone using friendly and proper telephone techniques. The Supervisor will help with calling of guests with special requests, information, and status of Lost &amp; Found items.</div>
<div>12. Interact with the hotel's guests in a friendly, positive manner as a solution to their needs and/or problems. The Supervisor will often act as a liaison between the guest and the room cleaner.</div>
<div>13. Check the hotel's PMS computer for information concerning room status and to enter updated room status.</div>
<div>14. Continuous training and development of Room Attendants</div>
<div>15. Report equipment problems to Office Coordinator.</div>
<div>16. Train on daily LQA standards as set by the Director of Housekeeping</div>
<div>17. Inspect all PM rooms when completed</div>
<div>18. Assist in completion of inventories</div>
<div>19. Follow OSHA and hotel guideline for the safe handling of all housekeeping chemicals and equipment.</div>
<div>20. Respond to guest requests as needed and according to hotel policy. Communicate any special requests to the Executive and Assistant Executive housekeeper.</div>
<div>21. Follow the practice of all fire safety standards and procedures for the Hotel and the Housekeeping department.</div>
<div>22. Return Lost and Found items to Security Department.</div>
<div>23. Perform any reasonable duties as required and directed.</div>
<div>24. Reports all suspicious people, activities or hazardous conditions, etc. to the Security Department.</div><br>
<div></div>
<div></div>
<div><b>Qualifications:</b></div>
<div>To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div>
<div><b>Education:</b> A high school education or its equivalent preferred.</div>
<div></div>
<div><b>License/Certification:</b> N/A</div>
<div></div>
<div><b>Experience:</b> Previous Housekeeping experience required.</div>
<div></div>
<div><b>Basic Expectations:</b> This person will have a proactive approach to problem identification and resolutions. Is bright, organized, detail-oriented, confident and efficient. With excellent people skills and a &ldquo;can do &ldquo;attitude.
</div><div></div><div><b>Supervisory Responsibilities: </b>This position oversees Room and House Attendants.</div>
<div></div>
<div><b>Language Skills:</b> must be able to understand, speak, read and write Basic English. Must be able to read and comprehend simple instructions. Be able to effectively present information to customers, clients and other employees within the organization.</div>
<div></div>
<div><b>Mathematical Skills:</b> must be able to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals.</div>
<div></div>
<div><b>Reasoning Ability:</b> Must be able to apply common sense to carry out simple written or verbal instructions. Must be able to work with minimum supervision.</div>
<div></div>
<div><b>Physical Ability:</b> To complete the duties of the job, the employee will be required to reach with hands and arms and often stop, kneel, crouch or crawl. There will be frequent walking and standing involved. The person will be required to lift or move weights ranging from 10 &ndash; 25 pounds.
</div><div></div><div><b>Standards of Conduct:</b></div>
<div>The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.</div></div>
<div><div>The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.</div><div></div><div><br>
Equal Opportunity Employer/Veterans/Disabled</div></div></div>

Assistant Director of Housekeeping - The Hay-Adams

Elantis

<p><b>Level / function</b></p><ul><li>Tier 1 support</li><li><b>1 Full-Time Equivalent (FTE)</b></li></ul><p><b>Core job scope</b></p><ul><li>Serve as frontline help desk support</li><li>Support NMB end users across laptops, desktops, mobile devices, tablets, printers, scanners, voicemail, and office productivity tools</li><li>Support Windows, macOS, Microsoft Office, Google Workspace, Adobe Acrobat, Avaya voicemail, GitHub, asset management, and other NMB-specific systems/tools</li><li>Provide desk-side and remote support</li><li>Assist with user setup, passwords, email, calendars, access credentials, and encryption</li><li>Maintain ticket logs and contribute to weekly reporting</li><li>Support configuration management, patching, upgrades, and standard operating environment compliance</li><li>Help maintain SPOC-style support for end users</li></ul><p><b>Minimum / preferred qualifications</b></p><ul><li>Degree in Computer Science, Information Systems, Software Engineering, or related field</li><li><b>BS/BA highly preferred</b></li><li><b>CompTIA A+ highly preferred</b></li><li><b>Google IT Support Professional Certification highly preferred</b></li><li><b>ITIL highly preferred</b></li><li><b>5 years of continuous Help Desk support experience</b></li><li>Strong written and oral communication</li><li>Able to work independently and collaborate with developers/engineers</li><li>Motivated and results-oriented</li></ul><p>Pay: $24.46 - $29.46 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Senior Help Desk Personnel

Wide Eye

<div><div><div><h4 class="jobSectionHeader"><b>Who We Are</b></h4><p>
Wide Eye is an award-winning brand and digital design agency dedicated to propelling purpose-driven organizations forward. We partner with visionary leaders, nonprofits, campaigns, and socially conscious companies to deliver branding, design, and digital experiences that drive real impact. Our team thrives on creativity, collaboration, and pushing the boundaries of what design can do for good.</p><h4 class="jobSectionHeader"><b>
Why You&rsquo;ll Love Working With Us</b></h4><p>
We&rsquo;re fortunate to do work that matters &mdash; collaborating every day with organizations and leaders driving culture, policy, and social change. Our team holds itself to high standards of creativity, collaboration, and excellence, knowing our clients count on us to deliver impact. This isn&rsquo;t just a job &mdash; it&rsquo;s a chance to use your skills for good, alongside people who care deeply about making a difference.</p><h4 class="jobSectionHeader"><b>
The Role</b></h4><p>
As Director of Experience Strategy, you'll lead Wide Eye's experience strategy practice&mdash;the discipline that defines how our clients' websites, digital products, and platforms think, speak, behave, and perform. You own the strategic foundation that shapes every digital experience we create: how users navigate, what content they encounter, how they move toward action, and how we measure what's working.</p><p>
You'll sit on the Wide Eye Leadership Team alongside our other practice leads. Your team includes in-house UX and content strategists, as well as a network of freelancers specializing in digital strategy, analytics, and user research and testing. You'll set the standards, build the processes, and also do hands-on work that ensures every project we deliver is grounded in evidence, structured with clarity, and optimized for real-world impact.</p><p>
This is a strategy-first leadership role: rigorous, client-facing, and connected to measurable outcomes.</p></div></div><div><div><h4 class="jobSectionHeader"><b>
What You&rsquo;ll Be Doing</b></h4><h5 class="jobSectionHeader"><b>
Strategy Practice Leadership</b></h5><p>
Own and evolve Wide Eye's approach to experience strategy across all digital engagements.</p><ul><li>
Define and document our experience strategy methodology&mdash;spanning research, UX and content strategy, information architecture, and journey mapping</li><li>
Lead strategy on complex, high-stakes client engagements from discovery through handoff to design and engineering</li><li>
Ensure strategic deliverables&mdash;site maps, user journeys, content frameworks, IA, prototypes&mdash;are consistently excellent and mission-aligned</li><li>
Oversee user research, usability testing, journey mapping, and stakeholder workshops&mdash;and ensure these inform the work throughout, not just at the start</li><li>
Set standards for how we approach CRM and engagement tool integration, conversion optimization, and fundraising user flows</li><li>
Own our point of view on human-centric, inclusive experiences and ensure it's embedded in how we approach every project</li></ul><h5 class="jobSectionHeader"><b>
Team &amp; Vendor Management</b></h5><p>
Build and steward the team that delivers strategic excellence at scale.</p><ul><li>
Manage, mentor, and develop in-house UX strategists and content strategists</li><li>
Recruit, direct, and evaluate freelance strategists, analytics specialists, and user researchers</li><li>
Create clear processes for how strategy work is scoped, staffed, and executed across project types</li><li>
Partner with the Directors of Design, Brand Strategy, and Engineering to ensure strategic thinking translates cleanly into brand identity, visual and UI design, and technical execution</li></ul><h5 class="jobSectionHeader"><b>
UX, Analytics &amp; Digital Experience Innovation</b></h5><p>
Push the boundaries of what our digital experiences can do&mdash;and prove it with evidence.</p><ul><li>
Lead our thinking on emerging interaction patterns and digital experience trends, including how AI is reshaping how people discover and interact with web content</li><li>
Experiment with emerging technologies and lead recommendations to clients on tools such as Algolia, AI-driven personalization engines, and other platforms that improve findability, streamline user journeys, and strengthen mission impact</li><li>
Drive innovation in how we approach digital experiences specifically for mission-driven organizations: from friction-free service access to high-conversion fundraising flows to content ecosystems that actually get used</li><li>
Own our analytics practice: define what we track, how we report it, and how insights shape both ongoing optimization and future project strategy&mdash;and build our capacity to demonstrate outcomes beyond launch so clients see the long-term value of our work</li></ul><h5 class="jobSectionHeader"><b>
Business Development &amp; Thought Leadership</b></h5><p>
Bring experience strategy expertise into how we win and grow client relationships.</p><ul><li>
Shape proposals and scopes for experience strategy engagements</li><li>
Contribute to pitches and presentations with prospective clients</li><li>
Educate clients on best practices for digital experience, content strategy, accessibility, AI, personalization, and analytics-driven optimization</li><li>
Represent Wide Eye's experience strategy perspective externally through writing, speaking, and industry engagement</li></ul><h4 class="jobSectionHeader"><b>
What Success Looks Like</b></h4><p><b>
A Strategy Practice That Scales:</b> Every project&mdash;regardless of size or timeline&mdash;is grounded in clear strategic thinking before design begins.</p><p><b>
Evidence-Driven Decisions:</b> Clients and internal teams are making better decisions because of our research, data, and analysis&mdash;rather than just instinct.</p><p><b>
Outcomes Beyond Launch:</b> We can demonstrate measurable impact for clients after a project ships&mdash;traffic, engagement, conversion, retention&mdash;and use that data to deepen relationships.</p><p><b>
A Cohesive Strategy Team:</b> In-house strategists and freelance partners operate as a unified, high-functioning practice, not a loose collection of contractors.</p><p><b>
Clear Direction:</b> The rest of the Wide Eye team knows what experience strategy requires of them&mdash;and why it matters.</p><p><b>
In Your First Year</b></p><ul><li>
Document our core experience strategy methodology so it can be applied consistently across the team, independent of any single person</li><li>
Build or strengthen relationships with our freelance analytics, research, and UX network&mdash;so we're staffing strategy work with the right people, reliably</li><li>
Take active ownership of strategy on at least two or three complex client engagements, establishing what great looks like</li><li>
Establish how we measure and report on client outcomes post-launch, turning that into a repeatable practice</li></ul><h4 class="jobSectionHeader"><b>
What You Bring</b></h4><p>
Experience / Qualifications</p><h5 class="jobSectionHeader"><b>
Required</b></h5><ul><li>
10 years in UX strategy, content strategy, or digital strategy, with at least 2+ years in a leadership or practice-lead role</li><li>
Proven ability directing discovery, research, and data-informed strategy&mdash;not just executing, but leading teams and clients through complex processes</li><li>
Deep expertise in information architecture, user journey mapping, content frameworks, and digital experience planning</li><li>
Strong understanding of CRM technologies, conversion optimization, analytics platforms, and user testing methodologies</li><li>
Solid grounding in modern CMSs, accessibility standards, and responsive/mobile experience principles</li><li>
Genuine curiosity about and working familiarity with emerging web technologies, including AI-powered tools and platforms that are changing how users find, navigate, and engage with digital content, and how we and our clients can leverage them</li><li>
Track record delivering complex digital platforms for clients</li><li>
Outstanding written and verbal communication; confident presenting to executives and cross-functional teams</li><li>
Demonstrated success managing and developing strategists or researchers</li><li>
Comfortable operating in a fast-paced, high-stakes environment with multiple concurrent projects</li></ul><h5 class="jobSectionHeader"><b>
Preferred</b></h5><ul><li>
Experience with or genuine interest in progressive causes, nonprofits, campaigns, or advocacy organizations</li><li>
Familiarity with fundraising platforms, CRM ecosystems (e.g., EveryAction, Salesforce), and digital organizing tools</li><li>
Experience building or formalizing a strategy practice within an agency or in-house team</li></ul><p></p><h4 class="jobSectionHeader"><b>
Qualities We're Looking For</b></h4><ul><li>
A rigorous thinker who can translate research and data into clear strategic direction&mdash;and communicate it with conviction</li><li>
Collaborative by default&mdash;comfortable holding a strong point of view while genuinely bringing others along</li><li>
A builder's mindset&mdash;energized by creating structure and standards in a growing organization, not inheriting a finished playbook. Moves past diagnosing issues to actively solving them, even when the path forward isn't fully defined</li><li>
Comfort navigating the tension between strategic ambition and project realities</li><li>
High emotional intelligence&mdash;leads with empathy and builds an environment where people do their best work</li><li>
Commitment to building inclusive and innovative digital experiences and to creating positive social change through strategic work</li><li>
Deeply curious and unafraid to experiment, whether that means testing a new tool, proposing an unconventional approach, or challenging how something has always been done</li></ul><h4 class="jobSectionHeader"><b>
What We're Not Looking For</b></h4><ul><li>
Practitioners who want to execute strategy without building the practice around it</li><li>
Anyone who treats analytics as a post-launch afterthought rather than a core part of the work</li><li>
Leaders who are most comfortable in a single discipline and uncomfortable bridging UX, content, and data</li><li>
Anyone comfortable with &quot;good enough&quot; when missions are at stake</li></ul><p></p><h4 class="jobSectionHeader"><b>
What We Offer</b></h4><p>
Salary range: $130k-$160k</p><p><br>
Benefits: Unlimited PTO, 100% employer-paid health insurance, 401k/Safe Harbor contributions, paid parental leave, annual professional development budget, and more</p></div></div><div><div><h4 class="jobSectionHeader"><b>
Apply for the role </b><b>here</b><b>.
</b></h4><h4 class="jobSectionHeader"><b>Our Commitment to You</b></h4><p>
Wide Eye promotes diversity of thought, culture, and background which connects the Wide Eye team. We are committed to building a diverse, equitable, and inclusive workplace. We strongly encourage candidates from historically excluded communities to apply. We believe that your lived experience is a valuable asset in helping our clients create meaningful change in the world.</p><p></p><p>
Wide Eye is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace for all. We do not discriminate on the basis of race, ethnicity, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and/or related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.</p></div></div></div>

Director of Experience Strategy

Explore 76+ Freelance desk assistant in Washington this March. Find roles across top companies and apply now to boost your career.