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front desk agent - hotel 55 chicago Jobs in Chicago

front desk agent - hotel 55 chicago

front desk coordinator

front desk dental receptionist - dental 360 brite smiles, north chicago locations Jobs in Chicago

front desk receptionist nail salon

J SALON

Job Overview: J Salon is hiring a professional, organized, and client-focused Front Desk Receptionist for our busy nail salon in Chicago&rsquo;s West Loop.Russian language skills are a significant advantage because many members of our team speak Russian. However, strong English communication skills are required for working with clients.Responsibilities<ul><li>Welcome clients and create a professional, friendly salon experience</li><li>Answer phone calls, text messages, emails, and booking inquiries</li><li>Schedule, confirm, reschedule, and cancel appointments</li><li>Explain salon services, pricing, and policies clearly</li><li>Check clients in and out and process payments</li><li>Help clients select the correct service and nail technician</li><li>Rebook clients before they leave</li><li>Communicate appointment changes with nail technicians</li><li>Monitor the salon schedule and help prevent delays</li><li>Maintain a clean and organized front desk and waiting area</li><li>Assist management with basic administrative tasks</li><li>Handle client concerns calmly and professionally</li><li>Follow salon policies consistently</li></ul>Requirements<ul><li>Strong English communication skills</li><li>Russian language is a big plus</li><li>Previous front desk, receptionist, hospitality, retail, or customer-service experience preferred</li><li>Comfortable using computers, booking systems, email, and text messaging</li><li>Organized and able to manage several tasks at the same time</li><li>Reliable, punctual, and responsible</li><li>Professional appearance and communication style</li><li>Able to remain calm in a busy environment</li><li>Comfortable discussing prices, policies, cancellations, and scheduling issues with clients</li><li>Available to work weekends and salon business hours as needed</li><li>Legally authorized to work in the United States</li></ul>Ideal CandidateYou are attentive, confident, and comfortable communicating with both clients and team members. You understand that the front desk controls the flow of the salon and directly affects the client experience. You follow procedures, notice small details, and take responsibility for your work.Position Details<ul><li>Location: J Salon, West Loop, Chicago</li><li>Position:Part-time and Full-time</li><li>Pay: $19 - $25</li><li>Schedule: Flexible</li><li>Weekend availability: Required</li></ul>How to ApplyPlease submit your resume and include:<ul><li>Your current availability</li><li>Your previous customer-service or front desk experience</li><li>The languages you speak</li><li>Your preferred number of working hours per week</li></ul>Only candidates selected for an interview will be contacted.Pay: $19.00 - $25.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Referral program</li></ul>Work Location: In person

Front Desk Receptionist — Nail Salon

Peachy

<div>
 
 
 Peachy&rsquo;s mission is to clear care barriers and make wrinkle treatment more accessible than it&rsquo;s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple.&nbsp;
 
 
 
 
 Job Title:
 
 Front Desk Coordinator (Studio Experience Specialist)
 
 
 
 Location:
 
 Chicago, Illinois - Peachy Gold Coast
 
 
 The
 
 Front Desk Coordinator
 
 role at Peachy, known internally as a
 
 
 Studio Experience Specialist
 
 
 , works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services, driving sales through personalized recommendations and exceptional client care.&nbsp;
 
 
 
 What You&rsquo;ll Do:
 
 &nbsp;
 
 <ul>
 <li>
 Greet clients and ensure a seamless check-in and check-out process
 </li>
 <li>
 Build strong client relationships by understanding individual needs, recommending products and services, and identifying opportunities to enhance the client experience through thoughtful upselling.
 </li>
 <li>
 Execute sales strategies and initiatives to achieve individual and team performance goals while delivering an exceptional client experience.
 </li>
 <li>
 Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
 </li>
 <li>
 Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
 </li>
 <li>
 Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
 </li>
 <li>
 Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
 </li>
 <li>
 Complete studio opening and closing tasks
 </li>
 <li>
 Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
 </li>
 <li>
 Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices&nbsp;
 </li>
 </ul>
 
 
 Who You Are:
 
 
 <ul>
 <li>
 Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
 </li>
 <li>
 Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
 </li>
 <li>
 Tech Savvy - Readily learns and adopts new technologies.
 </li>
 <li>
 Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
 </li>
 <li>
 Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning &amp; Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.&nbsp;&nbsp;
 </li>
 </ul>
 
 
 What You Have:
 
 
 <ul>
 <li>
 Client facing experience in a customer service, hospitality, high-end retail or wellness services role.&nbsp;
 </li>
 <li>
 Flexible to work in multiple studio locations within a reasonable distance to your home studio
 </li>
 <li>
 Must be able to work a minimum of 18 hours per week. Weekend availability on
 
 Saturdays and Sundays is required
 
 , as well as Tuesdays and Thursdays, along with some holiday availability.
 </li>
 <li>
 Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 18-hour minimum may be fulfilled at the employee&rsquo;s discretion.
 </li>
 <li>
 Minimum of 18 years old and eligible to work in the United States without sponsorship
 </li>
 </ul>
 
 
 Physical Requirements:
 
 
 <ul>
 <li>
 Frequently required to kneel, bend, sit and stand for long periods of time
 </li>
 <li>
 Ability to lift/transport items weighing up to 30 lbs&nbsp;
 </li>
 <li>
 Operate standard office equipment and technology
 </li>
 </ul>
 
 
 Pay &amp; Perks:
 
 
 <ul>
 <li>
 Competitive Compensation
 </li>
 <li>
 Complimentary quarterly wrinkle treatment + retinoid
 </li>
 <li>
 Employee discount for Peachy services and products
 </li>
 </ul>
 
 The target base pay for the Studio Experience Specialist role in Chicago, IL is $18.00/hour USD. This rate may be modified in the future.
 
 
 &nbsp;
 
 
 
 This position requires additional responsibilities not listed here and may change throughout employment.
 
 
 
 
 By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy&rsquo;s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy&rsquo;s Privacy Policy, which can be found here:
 
 https://peachystudio.com/pages/privacy-policy
 
 
 
 
 
 
 
 
 
 
 
 
 Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
 
 
 
 
 
 
 Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver&rsquo;s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at
 
 
 
 
 jobs@peachystudio.com
 
 
 
 
 .
 
 
 
 
 
 
 Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.&nbsp;
 
 
 
 
 
 
 Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 
 &nbsp;
 
</div>

Front Desk Coordinator

S&C Electric Company

<div>As an S&amp;C Electric team member, you&rsquo;ll work on projects that have real-world impact. You&rsquo;ll help transform the grid for resilient and reliable power worldwide. S&amp;C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We&rsquo;re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.
Join S&amp;C to make an impact on tomorrow&rsquo;s energy challenges and become an employee-owner!
Hours
<ul><li>9:00 am &ndash; 5:30 pm (Mon-Fri) Onsite
</li></ul>Compensation
At S&amp;C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position is $36,990 - $46,230.00. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&amp;C&rsquo;s annual incentive plan (AIP), subject to eligibility criteria.
Join Our Team as a Telephone Operator - Receptionist!
This position performs administrative support by answering and directing incoming calls, greeting visitors at the reception desk, and various other clerical duties.
Key Responsibilities:
<ul><li>Operating telephone switchboards in the company lobbies to answer and direct incoming calls and placing outgoing calls.
</li><li>Assisting internal and external callers with call routing by identifying proper extensions and directing calls.
</li><li>Welcoming and directing visitors by identifying visitor needs.
</li><li>Contacting receiving host(s).
</li><li>Following proper log-in and log-out protocols.
</li><li>Preparing and maintaining the Visitor Board.
</li><li>Maintaining and issuing headsets/receivers and transmitters for planned visits when requested.
</li><li>Maintaining a safe and clean reception area.
</li><li>Opening and securing the lobby area at the start and end of the assigned shift.
</li><li>Assisting the Office Services group which may include receiving incoming packages, delivering and picking up mail, etc.
</li><li>Cross-training on mailroom tasks
</li></ul>What you&rsquo;ll Need To Succeed:
<ul><li>Requires High School Diploma or equivalent
</li><li>Exceptional oral communication skills.
</li><li>The ability to come across in a professional manner.
</li><li>Basic computer knowledge to send and answer email, check telephone directory and prepare correspondence.
</li><li>Good telephone etiquette and ability to respond to routine telephone inquiries.
</li><li>Less than one year of experience operating a switchboard and working in an office setting handling multiple tasks in an environment where interruptions occur regularly
</li></ul>Preferred:
<ul><li>Bilingual in Spanish
</li></ul>Major Physical Demands:
<ul><li>Standing: Occasional standing for work
</li><li>Lifting: Occasional lifting of items up to 20 pounds
</li><li>Walking: Occasional walking of moderate distances
</li><li>Carrying: Occasional carrying of light objects
</li><li>Pushing: Infrequent pushing of objects
</li><li>Pulling: Infrequent pulling of objects
</li><li>Bending: Occasional bending
</li><li>Reaching: Occasional full range of motion to perform work.
</li><li>Handling: Frequent handling of phone equipment
</li><li>Environment: standard office environment
</li></ul>S&amp;C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at TAsupport@sandc.com .
No fixed deadline</div>
 <div>In 1909, S&amp;C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse. Today, as the world faces extreme weather events and the demand for electricity grows, S&amp;C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.
With a diverse, global workforce and core values around integrity, safety, and quality, S&amp;C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members. As a people-first organization, S&amp;C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership.
S&amp;C&rsquo;s deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture.
S&amp;C provides a comprehensive and competitive benefit package that includes the following (eligibility requirements apply):
<ul><li>Health and Welfare Benefits: Medical &amp; Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&amp;D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
</li><li>Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
</li></ul>Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).</div>

Telephone Operator-Receptionist

Boulevard Veterinary

We are looking for an experienced Client Care Specialist to join our Logan Square team! We are looking for someone with a minimum of 1 year of RECENT experience in a veterinary setting who thrives with multi-tasking, loves problem solving and leads with a helpful, &quot;can-do&quot; attitude. Developing client relationships and making people feel welcome will be one of your most important responsibilities. You&rsquo;ll also have many administrative duties in helping maintain medical records, checking clients in and out, and orchestrating clear and accurate communication with both clients, doctors, and teammates.For expedited application process: https://noteforms.com/forms/application-form-10?notionforms=1Engaging clients, computer efficacy and professional phone etiquette are essential to your role at Boulevard, as well as a talent for multitasking and team work. Compassion for animals and a a strong interest in veterinary medicine is also a must. Training consists of being paired with 1 or 2 senior CCS for 4 weeks to get accustomed to the protocols at BLVD Vet and ensure you have the skills you need to succeed. This is not a sink or swim culture - we want to set you up for success with individualized training and attention. Efficiency and hard work are expected but you will be supported by modern, cloud-based practice management software, an engaged management team and opportunities for full benefits including PTO, continuing education stipend, Health Insurance and 401k. Pay is competitive and based on experience, education and previous professional accomplishments. Ideal candidates are flexible on which location they can work at.Required Knowledge, Skills &amp; Abilities<ul><li>Well developed interpersonal skills and ability to effectively communicate with clients and coworkers in a professional and productive manner.</li><li>Ability to calmly and safely interact with dogs and cats.</li><li>Excellent attention to detail and task management.</li><li>Able to multitask throughout the day while maintaining an organized workspace.</li><li>Ability to efficiently transition between and manage in person, phone and email client communications.</li><li>Working knowledge of Google Suite Applications, electronic health record systems, scheduling software. (We are cloud based with electronic records, so effective and efficient use of computers is a must.)</li><li>Proficient at typing and transcribing information accurately and efficiently.</li><li>Professional and polite phone etiquette.</li><li>Professional, polite, and grammatically correct written communication skills.</li><li>Ability to learn and memorize common veterinary medical terminology and routine small animal wellness protocols.</li><li>Ability to repeatedly lift, crouch, sit, and walk throughout your shift.</li><li>Tolerant of loud noises.</li><li>Ability to work 10 hour shifts and four shifts per week if full time.</li><li>Ability to lift 50 pounds.</li><li>High school diploma or equivalent required.</li></ul>Benefits<ul><li>Medical, Vision, and Dental Insurance (BCBS of IL) at 30 days - 80% of which is covered by BLVD</li><li>Short &amp; Long Term Disability - 100% Employer Covered</li><li>Basic Life Insurance - 100% Employer Covered</li><li>401k with up to 4% Match</li><li>PTO 80 hours</li><li>STO 40 hours</li><li>Mental Health Time Off - 20 hours</li><li>Volunteer Time Off - 10 hours</li><li>Closed on Major Holidays</li><li>Paid Parental Leave - 160 hours</li><li>Fear Free Certification covered by BLVD Vet</li><li>Paid lunch breaks</li><li>Bi-Annual reviews</li><li>Annual Continuing Education Stipend for all team members</li><li>Generous pet care discounts for your cats and dogs</li><li>High Quality Scrubs and Jacket provided</li></ul>Job Types: Full-time, Part-timePay: $19.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Continuing education credits</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid parental leave</li><li>Paid time off</li><li>Parental leave</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Veterinary: 1 year (Required)</li><li>Front Desk: 1 year (Required)</li></ul>Ability to Relocate:<ul><li>Chicago, IL 60647: Relocate before starting work (Required)</li></ul>Work Location: In person

Veterinary Client Care Specialist - Receptionist

Planet Fitness

<div>Job Summary
The Member Services Representative (MSR) is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role involves greeting and engaging with members as they enter and exit the club, addressing inquiries, conducting facility tours, resolving issues, and ensuring a clean, safe, and inviting environment during AM, PM, or Overnight shifts. The representative will often work independently, including times when they may be alone, requiring self-reliance and proactive problem-solving.
Additional Job Summary
The Overnight Member Services Representative will work independently, often by themselves or alone for parts or all of their shift, to ensure the safety, security, and cleanliness of the facility while fostering a welcoming atmosphere. This role requires maintaining constant situational awareness, addressing issues promptly (contacting the management for emergencies and documenting non-emergencies in the Communication Log on Microsoft Teams), and upholding Planet Fitness standards without on-site managerial support.
Schedule<ul><li>
Full Time</li><li>
Monday - Friday: 10:00 PM to 6:00 AM</li><li>
8-hour shift</li></ul>
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Greet members, prospective members, and guests, providing exceptional customer service.</li><li>
Handle all front desk-related activities, including:<ul><li>
Answer phones in a friendly manner and assist callers with a variety of questions.</li><li>
Check members into the system.</li><li>
New member sign-up.</li><li>
Take prospective members on tours of the facility.</li><li>
Facilitate needed updates to members&rsquo; accounts.</li><li>
Respond to member questions and concerns in a timely and professional manner and elevate to management as needed.</li></ul></li><li>
Maintain the cleanliness, organization, and safety of the club.<ul><li>
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor.</li><li>
Stock locker rooms with proper supplies/paper products.</li><li>
Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to management.</li></ul></li><li>
Follow the &quot;Lost and Found Policy&quot; and turn in lost member property to management immediately.</li><li>
Other responsibilities as asked by management.</li></ul>
Benefits<ul><li>
FREE Black Card Membership!</li><li>
Paid Time Off (PTO)</li><li>
Health Insurance - First of the month following hire date</li><li>
Medical &amp; Prescription drug plans</li><li>
HSA (Health Savings Account)</li><li>
Dental</li><li>
Vison</li><li>
Life/AD&amp;D</li><li>
Voluntary Short Term Disability (STD)</li><li>
Voluntary Long Term Disability (LTD), and other additional voluntary benefits!</li><li>
401k plan after 3 months of service</li></ul>
Qualifications
<ul><li>Must be a minimum of 16 years of age.</li><li>
Must be able to Lift, pull, push a minimum of 25lbs.</li><li>
Upbeat and positive attitude.</li><li>
Punctuality and reliability are a must.</li><li>
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member&rsquo;s expectations.</li><li>
Strong listener with the ability to empathize and problem solve.</li><li>
Basic computer proficiency.</li><li>
Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li><li>
Satisfactory background check.</li></ul>
Overnight, Additional Qualification(s):<ul><li>
Must be 18 years of age or older.</li><li>
Must be able to work alone and independently.</li></ul>
Physical Demands<ul><li>
Continual standing and walking during shift.</li><li>
Continual talking in person or on the phone during shift.</li><li>
Must be able to occasionally lift up to 50 lbs.</li><li>
Will occasionally encounter toxic chemicals during shift.</li></ul>
How to Apply:
If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.
Thank you for your interest in joining our team!
E-Verify STATEMENT:
We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .
EOE STATEMENT:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

Member Services FT Logan Square - Overnight

Harris & Harris

<div>Harris &amp; Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We&rsquo;re looking for friendly, professional, and motivated Help Desk Analyst to join our Information Technology team. If you&rsquo;re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!
Help Desk Analyst
The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization.
Location: must be on-site at our office in Downtown Chicago daily
Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed.
Salary: $40,000.00 to $55,000.00 annually
Additional Compensation and Benefits:
At Harris &amp; Harris, we truly care about each employee&rsquo;s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:<ul><li>Medical, Vision, and Dental insurances from premium providers</li><li>401K with matching</li><li>Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance</li><li>Tuition Reimbursement</li><li>Paid Time Off</li><li>Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.</li></ul>
DAY TO DAY<ul><li>Provide technical support for desktop systems software, hardware and peripherals, including printers, phones, handhelds and remote laptops in a Windows (XP, 7, 2003, 2008) environment.</li><li>Install, configure, troubleshoot and resolve hardware, software and connectivity issues.</li><li>Provide daily 2003/2008 Active Directory administration of users, desktops and file/folder permissions.</li><li>Maintain and update the ticket tracking, asset management and inventory tracking systems.</li><li>Responsible for user setups, moves and system permissions.</li><li>Customizes the conversation by articulating clear instructions and troubleshooting information appropriate to the employee&rsquo;s level of technical knowledge. Ensures understanding so that all staff is able to perform their job functions.</li></ul>
WHAT YOU MUST POSSESS
Must Have:<ul><li>A minimum of 1 year of experience in a help desk or similar role</li><li>High School Diploma or Equivalent</li><li>Experience and knowledge troubleshooting Microsoft Office Suite and Windows</li></ul>
Other Required Skills:<ul><li>Strong ability to prioritize work appropriately, be flexible and be well organized.</li><li>Exceptional analytical and problem-solving skills.</li><li>Ability to think out of the box and implement smart solutions to ever changing company needs.</li><li>Excellent verbal and written communication skills.</li><li>Excellent customer service skills.</li></ul>
WHY HARRIS &amp; HARRIS?
Harris &amp; Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.
The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.
We take pride in knowing what it takes to turn a call from &quot;average&quot; to &quot;excellent.&quot; We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.
At Harris &amp; Harris, we&rsquo;re proud to be an organization where everyone is welcome and can be their authentic selves at work. We&rsquo;re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.
We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.
At Harris &amp; Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!
Harris &amp; Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.</div>

Help Desk Analyst

Walgreens

<div><ul><li>Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.</li>
<li>Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.</li>
<li>Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.</li>
<li>In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.</li>
</ul>Customer Experience
<ul><li>Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
</ul>Operations
<ul><li>Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.</li>
<li>Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.</li>
<li>Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.</li>
<li>Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.</li>
<li>Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.</li>
<li>Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.</li>
<li>Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.</li>
<li>Ensures all designated pull &amp; quarantine item on-hands are updated and placed in the designated holding area.</li>
<li>Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.</li>
<li>Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.</li>
<li>Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.</li>
<li>Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.</li>
<li>Supports keeping all counters and shelves clean and well merchandised.</li>
<li>Knowledgeable of all store systems and equipment.</li>
<li>Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.</li>
<li>In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes any additional activities and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.</li>
<li>Obtains and maintains a valid pharmacy license/certification as required by the state.</li>
</ul>Communications
<ul><li>Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).</li>
<li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li>
<li>Must have a willingness to work a flexible schedule, including evening and weekend hours.</li>
<li>Demonstrated attention to detail and ability to multi task and manage execution.</li>
<li>Experience in identifying operational issues and recommending and implementing strategies to resolve problems.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.</li>
<li>Prefer to have prior work experience with Walgreens, with an evaluation on file.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
Salary Range: $19 - $22 / Hourly</div>

Inventory Specialist

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