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customer experience coordinator Jobs in Chicago

customer experience coordinator

front desk coordinator

Peachy

<div>
 Peachy&rsquo;s mission is to clear care barriers and make wrinkle treatment more accessible than it&rsquo;s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care and solutions backed by science. Plain and simple.
 
 
 
 Job Title:
 
 Front Desk Coordinator (Studio Experience Specialist)
 
 
 
 Location:
 
 Chicago, IL
 
 
 
 Studio:
 
 Peachy West Loop
 
 
 The
 
 
 Front Desk Receptionist
 
 
 role at Peachy, known internally as a
 
 Studio Experience Specialist
 
 , works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today!
 
 
 
 What You&rsquo;ll Do:
 
 
 
 <ul>
 <li>
 Greet clients and ensure a seamless check-in and check-out process
 </li>
 <li>
 Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
 </li>
 <li>
 Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
 </li>
 <li>
 Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
 </li>
 <li>
 Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
 </li>
 <li>
 Complete studio opening and closing tasks
 </li>
 <li>
 Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
 </li>
 <li>
 Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices
 
 
 </li>
 </ul>
 
 Who You Are:
 
 
 
 <ul>
 <li>
 Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
 </li>
 <li>
 Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
 </li>
 <li>
 Tech Savvy - Readily learns and adopts new technologies.
 </li>
 <li>
 Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
 </li>
 <li>
 Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning &amp; Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.
 
 
 </li>
 </ul>
 
 What You Have:
 
 
 
 <ul>
 <li>
 Experience in a customer service, hospitality, high-end retail or wellness services role.
 </li>
 <li>
 Flexible to work in multiple studio locations within a reasonable distance to your home studio
 </li>
 <li>
 Available to work a minimum of 20 hours per week including the ability on Saturdays and Sundays. Some holiday availability is required.
 </li>
 <li>
 Minimum of 18 years old and eligible to work in the United States without sponsorship
 
 
 </li>
 </ul>
 
 Physical Requirements:
 
 
 
 <ul>
 <li>
 Frequently required to kneel, bend, sit and stand for long periods of time
 </li>
 <li>
 Ability to lift/transport items weighing up to 30 lbs
 </li>
 <li>
 Operate standard office equipment and technology
 
 
 </li>
 </ul>
 
 Pay &amp; Perks:
 
 
 
 <ul>
 <li>
 Competitive Compensation + Performance Based Bonus
 </li>
 <li>
 Complimentary quarterly wrinkle treatment + retinoid
 </li>
 <li>
 Employee discount for Peachy services and products
 </li>
 <li>
 Exclusive optional discounts through LifeMart
 
 
 </li>
 </ul>
 The target base pay for the Studio Experience Specialist role in Chicago, IL is 18.00/hour USD. This rate may be modified in the future.
 
 
 This position requires additional responsibilities not listed here and may change throughout employment.
 
 
 By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy&rsquo;s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy&rsquo;s Privacy Policy, which can be found here: https://peachystudio.com/pages/privacy-policy
 
 
 
 Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
 
 
 
 
 Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver&rsquo;s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at
 
 
 jobs@peachystudio.com
 
 
 .
 
 
 
 
 Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.
 
 
 
 
 Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
</div>

Front Desk Coordinator

Vernon Hills Medical Center

Complete Care is looking for a full-time Medical Assistant/Front Desk to join our team. This position will be responsible for the overall management of the practice, including scheduling, patient care, billing, and financial reporting. The ideal candidate will have a passion for helping others and a desire to learn new skills.- MUST have experience working at a medical office- Must have experience with X-Rays (can train as well)- Must be organized and ready to start!Duties include but are not limited to:<ul><li>Scheduling</li><li>Patient Care</li><li>Financial Reporting</li><li>Employee Management</li><li>Office Management</li></ul>Qualifications:<ul><li>High School Diploma or equivalent required. College Degree preferred.</li><li>Must have strong organizational skills and be able to prioritize duties.</li><li>Must have excellent communication skills and be able to effectively communicate with staff and physicians.</li><li>Must possess strong computer skills including Microsoft Office applications (Word, Excel, Outlook) and internet-based applications such as Google Calendar and EMR systems (Veeam)</li></ul>Benefits:Chicago, IL is an Equal Opportunity EmployerJob Type: Full-timePay: From $18.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Do you have experience with using an EMR/EHR?</li><li>Do you have experience with taking X-Rays?</li><li>Are you willing to travel from location to location? Chicago, IL to Flossmoor, IL </li></ul>Experience:<ul><li>Medical Assistant/Front Office Staff: 1 year (Preferred)</li></ul>Work Location: In person

Medical Assistant / Front Desk (Orthopedic/Podiatry Office)

<div>
 
 Position Description
 
 
 Position: Coordinator, Customer Experience
 
 
 Reports To: Director, Membership Development and Engagement
 
 
 
 
 
 ABOUT DRI
 
 
 DRI is the leading organization of defense attorneys and in-house counsel. Membership in DRI provides access to resources and tools for attorneys who strive to provide high-quality, balanced, and excellent service to their clients and corporations. DRI is host to 29 substantive committees whose focus is to develop ongoing and critical dialogue about areas of practice. DRI provides access to resources and tools to grow your practice &ndash; members can search a database of more than 65,000 experts, attend renowned CLE seminars, conferences and webcasts, network with 16,000+ like-minded defense practitioners and more.
 
 
 
 
 
 POSITION SUMMARY
 
 
 The Customer Experience Coordinator is a customer-centric, proactive, detail-oriented team player who is committed to providing top-notch customer service for our members and customers.
 
 
 This position is ideal for a dedicated professional with strong organizational, time management and interpersonal skills, who thrives in a dynamic environment and is passionate about enhancing member and customer satisfaction. The Coordinator will manage member interactions, coordinate services, and contribute to the overall success of DRI&rsquo;s initiatives and programs.
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 Key duties and responsibilities include, but are not limited to:
 
 
 &bull;Act as the first point of contact for members and customers, addressing inquiries, concerns, and requests that come in through the DRI Customer Service line, email and fax with professionalism and efficiency.
 
 
 &bull;Serve as a subject matter expert on all things DRI, providing detailed information about DRI&rsquo;s programs, events, and membership benefits to current and prospective members. This will include, but is not limited to, the following areas: membership, membership join/renewal, record updates, seminar information, and assisting with program registration.
 
 
 &bull;Assist members and customers with all inquiries whether over the phone, fax or email.
 
 
 &bull;Assess member inquiries and coordinate access to DRI&rsquo;s resources and services, ensuring timely and
 
 
 effective support.
 
 
 &bull;Collaborate with internal departments to facilitate service delivery and resolve any issues or challenges
 
 
 that may arise.
 
 
 &bull;Maintain accurate records of member interactions and services provided, ensuring adherence to confidentiality and data protection standards.
 
 
 &bull;Assist with membership, company and firm record clean-up to ensure an accurate database
 
 
 &bull;Provide regular feedback to leadership on member needs and requests that can lead to improved customer experience.
 
 
 &bull;Support the DRI Career Center by handling customer inquiries and following up with current and potential job posters.
 
 
 &bull;Maintain departmental resources pertaining to customer service Q&amp;A of frequently asked questions.
 
 
 &bull;Perform additional administrative tasks as needed to support the smooth operation of the Membership team.
 
 
 
 
 
 QUALIFICATIONS
 
 
 &bull;At least 2 years of experience in customer service, member support, or administrative role preferred.
 
 
 &bull;Bachelor&rsquo;s degree in business administration, communications, or a related field is a plus.
 
 
 &bull;Familiarity with professional associations or legal industry environments is a plus.
 
 
 &bull;Excellent communication skills for both internal and external interactions, including written and verbal communication.
 
 
 &bull;Ability to engage effectively with a diverse group of members and stakeholders.
 
 
 &bull;Strong organizational and problem-solving abilities, with attention to detail and accuracy.
 
 
 &bull;Ability to multitask, prioritize and manage time effectively
 
 
 &bull;Proficiency in Microsoft Office Suite.
 
 
 
 
 
 WORKING CONDITIONS
 
 
 &bull;This position works 37.5 hours per week Monday through Friday around core business hours
 
 
 &bull;Prolonged periods of sitting at a desk, answering phones and working on a computer
 
 
 &bull;Must be able to lift 15 pounds at times
 
 
 
 
 
 EQUAL OPPORTUNITY EMPLOYER
 
 
 DRI provides equal employment opportunity without regard to race, color, creed, gender and gender identity or expression, age, mental or physical disability, medical condition, including pregnancy and childbirth, religion, national origin, marital status, sexual orientation, ancestry, genetic information, political belief or activity, veteran or military discharge status, or any other basis protected by local, state, or federal law and regulations under Title VII. The policy applies to all employment practices, including but not limited to recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws.
 
 
 
 
 
 BENEFITS
 
 
 SALARY RANGE: $40,000 - $50,000
 
 
 &bull;Life Insurance
 
 
 &bull;Medical Insurance: PPO/HSA/HRA/HMO, Prescription Drug Program, and Prescription Drug Copay are available
 
 
 &bull;Dental Insurance
 
 
 &bull;Vision Insurance
 
 
 &bull;Short-Term and Long-Term Disability
 
 
 &bull;Employee Assistance Program
 
 
 &bull;Up to 15 vacation days per year, which accrue monthly
 
 
 &bull;Up to 12 sick days per year, which accrue monthly
 
 
 &bull;Up to two personal days per year
 
 
 &bull;401k w/ Employer Match
 
</div>

Customer Experience Coordinator

Axiom Technologies

<div>Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website at www.axiomtechnologies.com for more information about what we do.
We are seeking a capable resource to coordinate a range of activities, from simple tasks to more complex plans. This role will provide on-site/on-call assistance to end-users within the organization&rsquo;s desktop computing environment in a timely and accurate manner to ensure optimal service delivery.
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly&mdash;either directly or by coordinating with other technicians&mdash;by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.
Key Responsibilities: 
Technical Support:
<ul><li>Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software.</li>
<li>Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications.</li>
<li>Assist with system setups, hardware deployment, and software installations.</li>
<li>Perform password resets, account unlocks, and basic user account administration.</li>
<li>Maintain documentation of technical procedures and known issues.</li>
</ul>
Dispatch &amp; Coordination:
<ul><li>Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability.</li>
<li>Act as the central coordinator for all Desktop Support operations&mdash;ensuring efficient resource allocation.</li>
<li>Follow up on open tickets to ensure resolution and customer satisfaction.</li>
<li>Escalate complex or high-priority issues to senior engineers or other IT teams as needed.</li>
<li>Track SLA compliance and keep stakeholders informed of ticket status and updates.</li>
<li>Create shift handover reports and maintain accurate logs of ongoing issues.</li>
</ul>
Requirements: 
Education &amp; Experience:
<ul><li>Associate or Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field preferred.</li>
<li>1-2 years of hands-on experience in a desktop support or helpdesk environment.</li>
<li>Experience with dispatching or coordinating IT support is a strong plus.</li>
</ul>
Technical Skills:
<ul><li>Proficiency in supporting Windows and Mac OS environments.</li>
<li>Familiarity with Microsoft Active Directory, Exchange, and Office 365.</li>
<li>Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy, Zendesk).</li>
<li>Understanding of networking basics (TCP/IP, DNS, DHCP, VPN).</li>
</ul>
Preferred Certifications:
<ul><li>CompTIA A+, Network+, or Security+</li>
<li>Microsoft Certified: Modern Desktop Administrator Associate</li>
<li>ITIL Foundation (for process-oriented environments)</li>
</ul>
Work Conditions:
<ul><li>May include shift work, on-call rotation, or weekend support depending on business needs.</li>
<li>Combination of desk-based and floor support (if on-site).</li>
</ul>
What next? 
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.us@axiomtechnologies.com
What next?</div>

IT Desktop Support- Chicago, Illinois

Specialty1 Partners

<div>Practice Ownership Opportunity &mdash; Established Endodontic Practice with Full Support

Are you looking for a rare opportunity to step into practice ownership &mdash; with the support of a well-established team and a trusted local reputation?

We are seeking an Endodontist to take over an exceptional private endodontic practice as the current owners prepares for retirement. This is not a start-up or a traditional associate role &mdash; this is a unique chance to take the reins of a thriving practice and continue building on its success, with full support from the outgoing doctor and our experienced practice management team.

What We Offer:
<ul><li>Immediate ownership pathway &mdash; take over a busy practice with strong referral relationships</li></ul>
<ul><li>Clinical autonomy &mdash; make the practice your own while benefiting from back-office support</li></ul>
<ul><li>Transition and mentorship support from the retiring partners</li></ul>
<ul><li>No up-front start-up risk &mdash; walk into a turnkey operation with the opportunity to provide input on upcoming renovations</li></ul>
<ul><li>Friendly, collaborative team already in place</li></ul>

Ideal Candidate:
<ul><li>Board-certified or board-eligible Endodontist</li></ul>
<ul><li>Values relationships with referring dentists and patients</li></ul>
<ul><li>Interested in owning and leading a practice long-term</li></ul>
<ul><li>Ready to take the next step toward personal and professional growth</li></ul>

Location: Rockford, IL &mdash; an excellent community with a loyal patient base and outstanding lifestyle amenities. Enjoy affordable living with spacious housing and a strong community feel. Take advantage of abundant outdoor activities along the Rock River and nearby parks. Experience local arts, culture, and family-friendly neighborhoods&mdash;all just a short drive from Chicago and Milwaukee. Convenient travel options and a growing economy make Rockford an ideal place to live and work.

If you'd like to learn more about this unique ownership opportunity, please contact us. All inquiries will be kept confidential.<div><div> 
Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.</div>

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/

Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e-verify.gov and click on the Employees Link to learn more.

Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy &amp; SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.</div></div><div></div>

Endodontic Practice Seeking Successor

Viceroy Hotels and Resorts

<div>
 
 Viceroy Hotels
 
 
 
 Viceroy Hotels &amp; Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy&rsquo;s vibe-led hospitality is guided by the brand promise &ldquo;Remember to Live,&rdquo; an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
 
 
 
 Location
 
 
 
 Viceroy Chicago, IL
 
 
 
 Overview
 
 
 
 The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy .
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
 </li>
 <li>
 Follow all cash handling and credit policies.
 </li>
 <li>
 Be aware of all rates, packages and special promotions as listed in the Red Book.
 </li>
 <li>
 Be familiar with all in-house groups.
 </li>
 <li>
 Be aware of closed out and restricted dates.
 </li>
 <li>
 Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
 </li>
 <li>
 Be familiar with hospitality terminology.
 </li>
 <li>
 Have knowledge of emergency procedures and assist as needed.
 </li>
 <li>
 Handle check-ins and checkouts in a friendly, efficient and courteous manner.
 </li>
 <li>
 Use proper two-way radio etiquette at all times when communicating with other employees.
 </li>
 <li>
 Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
 </li>
 <li>
 Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
 </li>
 <li>
 Be able to complete a bucket check, room rate verification report, and housekeeping report.
 </li>
 <li>
 Balance and prepare individual paperwork for closing of shift according to hotel standards.
 </li>
 <li>
 Maintain and market promotions and guest programs.
 </li>
 <li>
 Maintain a clean work area.
 </li>
 <li>
 Assist guests with safe deposit boxes .
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College course work in related field helpful.
 </li>
 <li>
 Experience in a hotel or a related field preferred.
 </li>
 <li>
 High School diploma or equivalent required.
 </li>
 <li>
 Computer experience required.
 </li>
 <li>
 Customer Services experience preferred.
 </li>
 <li>
 Maintain a warm and friendly demeanor at all times.
 </li>
 <li>
 Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
 </li>
 <li>
 Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
 </li>
 <li>
 Must be able to multitask and prioritize departmental functions to meet deadlines.
 </li>
 <li>
 Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
 </li>
 <li>
 Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
 </li>
 <li>
 Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
 </li>
 <li>
 Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
 </li>
 <li>
 Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
 </li>
 <li>
 Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
 </li>
 <li>
 Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
 </li>
 <li>
 Must be able to cross-train in other hotel related areas.
 </li>
 <li>
 Must be able to maintain confidentiality of information.
 </li>
 <li>
 Must be able to show initiative, including anticipating guest or operational needs.
 </li>
 <li>
 Perform other duties as requested by management .
 </li>
 </ul>
</div>

Guest Service Agent

Destination Knot | Destination Wedding Careers & Travel Business Opportunities

<div>
 
 Title: Adventure Coordinator
 
 
 
 Job Type:
 
 Full-time / Part-time / Remote
 
 
 
 Location:
 
 Remote (Work from Home)
 
 
 
 About Us:
 
 
 At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.
 
 
 
 Job Summary:
 
 
 We are looking for a detail-oriented and customer-focused
 
 Adventure Coordinator
 
 to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients&rsquo; preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms
 </li>
 <li>
 Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements
 </li>
 <li>
 Process bookings and payments while ensuring accuracy and compliance with company policies
 </li>
 <li>
 Maintain strong relationships with clients by offering personalized service and follow-ups
 </li>
 <li>
 Stay updated on cruise line promotions, policies, and travel regulations
 </li>
 <li>
 Collaborate with cruise partners to secure the best deals and exclusive perks for clients
 </li>
 <li>
 Address client concerns and troubleshoot any booking-related issues professionally
 </li>
 <li>
 Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Previous experience in travel sales, reservations, or customer service (preferred but not required)
 </li>
 <li>
 Strong knowledge of cruise lines, destinations, and travel industry trends
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to multitask and manage multiple bookings efficiently
 </li>
 <li>
 Sales-oriented mindset with a passion for helping clients plan memorable vacations
 </li>
 <li>
 Proficiency with online booking systems, CRM software, and Microsoft Office Suite
 </li>
 <li>
 Self-motivated and able to work independently in a remote environment
 </li>
 <li>
 Certification in travel or cruise industry (e.g., CLIA certification) is a plus
 
 
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Flexible work schedule with remote opportunities
 </li>
 <li>
 Exclusive travel discounts and industry perks
 </li>
 <li>
 Ongoing training and professional development
 </li>
 <li>
 Career growth opportunities within the company
 
 
 
 
 
 </li>
 </ul>
 
 How to Apply:
 
 
 If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today by submitting your resume and a brief cover letter outlining your relevant experience and enthusiasm for the role.
</div>

Adventure Coordinator | Remote

Explore 31+ Front desk coordinator in Chicago this September. Find roles across top companies and apply now to boost your career.