claim representative trainee - surety (hybrid - new york city, ny)

front desk agent

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call center representative Jobs in New York

call center representative

claim representative trainee - surety (hybrid - new york city, ny) Jobs in New York

clinical support representative - 2476 Jobs in New York

clinical support representative - 2476

front desk representative

New York Film Academy

<div>
 
 Position Summary
 
 
 
 The Front Desk Receptionist is responsible for performing clerical support for the various departments; communicating information regarding NYFA activities and response to requests; and providing timely and accurate distribution of materials. The Front Desk Associate assists incoming guests and acts as the first point of contact for visitors, students, faculty, and staff, and answers any questions they may have. The individual in this role is also responsible for answering phones, transferring calls, answering questions over the phone, and taking messages.
 
 
 
 Representative Responsibilities
 
 
 
 <ul>
 <li>
 Provide quality service to all individuals including employees, students and guests
 </li>
 <li>
 Serve as frontline resource to entire building
 </li>
 <li>
 Answer phones for the purpose of screening calls, transferring calls, responding to inquiries, and/or taking messages as well as e-mails
 </li>
 <li>
 Assist staff with copying, filing, mail and data entry
 </li>
 <li>
 Respond to inquiries from staff, other educational institutions and the public for the purpose of providing information and/or direction
 </li>
 <li>
 Support assigned administrative personnel for the purpose of providing assistance with their administrative functions
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 KNOWLEDGE AND COMPETENCIES:
 
 
 
 <ul>
 <li>
 Experience working with others, preferably in customer service/office setting.
 </li>
 <li>
 Ability to multi-task
 </li>
 <li>
 Ability to maintain regular attendance and be punctual
 </li>
 <li>
 Ability to interpret and communicate the policies, procedures, and services of the school
 </li>
 <li>
 Ability to maintain moderately complex records and ensure their confidentiality
 </li>
 <li>
 Ability to follow verbal and written instructions
 </li>
 <li>
 Ability to work under pressure and meet deadlines
 </li>
 <li>
 Ability to communicate courteously and tactfully with students, teachers, parents and the general public
 
 
 
 </li>
 </ul>
 
 Experience, Education, Certification
 
 
 
 <ul>
 <li>
 High school diploma or GED
 </li>
 <li>
 Experience with personal computers with emphasis of spreadsheets
 </li>
 <li>
 Must be knowledgeable in MAC platforms and Microsoft Office Applications
 </li>
 <li>
 Customer service experience needed
 </li>
 <li>
 Flexible availability
 </li>
 <li>
 Availability for nights and weekends a must
 
 
 
 </li>
 </ul>
 
 New York Film Academy (&ldquo;NYFA&rdquo;) is an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race, creed, color, sex, gender, gender expression, gender identity, sexual orientation, age, religion, national origin, ancestry, mental disability, physical disability, medical condition, genetic information, marital status, military and veteran status, or any other basis protected by law.
 
</div>

Front Desk Receptionist

Palette Hotels

<div>Position: Front Desk Agent
Essential Duties and Responsibilities
As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Act in accordance with all security and emergency procedures and manage the instigation of these, as required</li><li>
Ensure that all Guest complaints managed, recorded, and resolved promptly</li><li>
Support the Night Auditor with all Front Desk and accounting related duties
</li><li>Produce nightly reports, as required</li><li>
Inform Departments of special requests, early/late departures, room changes and other Guest requests</li><li>
Maintain good communication and work relationships in all hotel areas</li><li>
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
</li><li>Deliver attentive, courteous, and efficient service to all guests during checkin, throughout their stay, and at checkout, while upholding the highest standards of service and hospitality.</li><li>
Accurately process guest charges, collect payments, and adhere to all cash-handling standards in accordance with established SOPs</li><li>
Manage guest mail, calls, and messages with the utmost respect for privacy and a high level of professionalism</li></ul>
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:<ul><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Flexibility to respond to a range of different work situations</li><li>
Flexible work schedule Day Shift and Night Shift</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
2yrs Front Desk experience</li><li>
Knowledge of the hospitality industry</li><li>
High level of IT Proficiency</li></ul>
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.</div>

Front Desk Agent - AC Hotel New York Downtown, NY

ActiveCare Physical Therapy

Front Desk Medical ReceptionistPatient Services CoordinatorPosition OverviewAs the first and last point of contact in our clinic, the Front Desk Medical Receptionist plays a vital role in creating an exceptional patient experience. This position is responsible for building strong rapport with every patient, ensuring seamless administrative operations, and supporting the clinical team in promoting patient compliance with their Physical Therapy program.This is more than a front desk role &mdash; it is a key position that drives patient satisfaction, clinic efficiency, and overall success.Core Mission<ul><li>Deliver a welcoming, professional, and positive patient experience</li><li>Ensure accuracy in scheduling, insurance verification, and financial transactions</li><li>Support the Physical Therapist by reinforcing patient understanding and compliance</li><li>Maintain smooth daily front office operations</li><li>Contribute to measurable clinic performance outcomes</li></ul>Valuable Final Product (VFP): An educated patient who maintains clear, consistent communication with the clinic and actively participates in their care plan.Key Responsibilities:Patient Experience &amp; Communication<ul><li>Greet patients warmly and professionally at check-in and check-out</li><li>Manage incoming calls, emails, and in-person inquiries</li><li>Assist new patients with intake paperwork, ensuring 100% accuracy</li><li>Reinforce therapy schedules and expectations to support compliance</li></ul>Scheduling &amp; Coordination<ul><li>Schedule and confirm patient appointments efficiently</li><li>Monitor arrivals, cancellations, no-shows, and reschedules</li><li>Maintain accurate and up-to-date patient charts</li><li>Track and support referral flow and patient discharge processes</li></ul>Insurance &amp; Financial Administration<ul><li>Verify insurance benefits and obtain authorizations</li><li>Collect copays, insurance payments, and equipment fees</li><li>Ensure accurate financial documentation and processing</li><li>Maintain 100% accuracy in all financial transactions</li></ul>Office Operations &amp; Support<ul><li>Maintain a clean, organized, and professional front office area</li><li>Provide general administrative support to clinical staff</li><li>Monitor and report key clinic statistics, including:</li><li>% Arrivals</li><li>Referrals</li><li>Cancellations</li><li>No Shows</li><li>Discharges</li><li>Dropouts</li></ul>Required Skills &amp; Abilities<ul><li>Excellent verbal and written communication skills (phone, email, in person)</li><li>Friendly, upbeat, and professional demeanor</li><li>Strong customer service orientation</li><li>Highly organized and detail-oriented</li><li>Strong multitasking and prioritization skills</li><li>Ability to work efficiently under pressure</li><li>Collaborative team player who works well with clinical staff</li><li>Fast learner with strong problem-solving abilities</li><li>Office experience and computer proficiency</li></ul>Performance Expectations<ul><li>100% accuracy in all work tasks</li><li>Meet minimum weekly production quotas (100%)</li><li>Contribute positively to clinic metrics and patient retention</li><li>Maintain professionalism in all patient and staff interactions</li></ul>This position is ideal for someone who thrives in a fast-paced medical environment, enjoys helping people, and takes pride in being an essential part of a patient&rsquo;s healthcare journey.Job Types: Full-time, Part-timePay: $18.00 - $25.00 per hourBenefits:<ul><li>Disability insurance</li><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Do you have experience with doing insurance verification?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Medical receptionist: 1 year (Required)</li><li>Front desk: 1 year (Required)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Work Location: In person

Front Desk Medical Receptionist

Cosmoplastic Surgery

JOB DESCRIPTIONPOSITION: Alizadeh Patient Navigator: Front Desk and Social Media SpecialistDEPARTMENT: Front OfficeREPORTS TO: Executive DirectorJOB SUMMARY: Top New York area plastic surgeon is looking for an energetic, highly self-motivated We are a busy, high-end plastic surgery and medical aesthetics practice committed to delivering exceptional patient care and natural, beautiful results. We are seeking a creative, organized, and motivated Front Desk and Social Media Coordinator to elevate our front desk and digital presence and grow our online community. The right candidate must be poised and professional, and excited to help sell the value of our practice, providers and procedures to patients over the phone, and in person. Attention to detail is a &ldquo;must&rdquo; for scheduling appointments, selling products and services, and performing support to the team.ESSENTIAL SKILLS AND ABILITIES:<ul><li>Greet and check-in patients, ensuring a warm and professional welcome.</li><li>Collect patient information and enter it into the system.</li><li>Escort patients to exam rooms, ensuring they are comfortable.</li><li>Maintain cleanliness and organization of exam rooms between appointments.</li><li>Process patient check-outs and collect required fees.</li><li>Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.</li><li>Prepare patient charts and handle all administrative tasks efficiently.</li><li>Ensure the waiting area remains comfortable and tidy.</li><li>Maintain retail inventory.</li><li>Engage patients in retail sales.</li><li>End of day paperwork and balancing daily intake of funds.</li><li>Create engaging photo and video content (Reels, Stories, TikToks, educational posts)</li><li>Capture in-office procedures, patient testimonials, and behind-the-scenes content (HIPAA compliant)</li><li>Develop monthly content calendars aligned with promotions and events</li><li>Write compelling captions with strong calls to action</li><li>Manage Instagram, TikTok, Facebook, and YouTube accounts</li><li>Schedule posts and maintain consistent posting cadence</li><li>Monitor comments and DMs (coordinate with patient care team when needed)</li><li>Track analytics and provide monthly performance reports</li><li>Promote special events, new treatments, and membership programs</li><li>Assist with email marketing content when needed</li><li>Research trends within plastic surgery and aesthetics</li></ul>COMPENSATION &amp; BENEFITS:● Hourly Wage starting at $27 per hour based upon education and experience● Incentives: Commission monthly based on sales goals● Schedule: 5 day work week, hours varied based upon practice &amp; patient needs● Health Insurance: yes, after 3 months for fill-time employees● 401(k)● Paid Time Off: Yes, for full-time employeesWe strive for excellence in all we do!Job Type: Full-timePay: From $27.00 per hourBenefits:<ul><li>401(k) matching</li><li>Health insurance</li></ul>Work Location: In person

Front desk and Social Media

Soho House & Co

<div>
 
 The role&hellip;
 
 
 
 At Soho House, the
 
 Front Desk Agent
 
 , assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&amp;B options and other amenities but not limited to gym, spa and shared workspace.
 
 
 A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.
 
 
 
 Main Duties
 
 
 
 <ul>
 <li>
 Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House &amp; Co property
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 Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.
 </li>
 <li>
 Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)
 </li>
 <li>
 Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily
 </li>
 <li>
 Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe
 </li>
 <li>
 Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience
 </li>
 <li>
 Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler
 </li>
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 Team player with general phone etiquette and participate in Daily Shift briefings.
 
 
 </li>
 </ul>
 
 Required Skills/Qualifications
 
 
 
 <ul>
 <li>
 At least 1 year of similar role or customer service / facing role
 </li>
 <li>
 Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.
 </li>
 <li>
 Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera
 </li>
 <li>
 Problem solving skills and bring conflict resolution to any anticipated or current matter
 </li>
 <li>
 Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
 </li>
 <li>
 Strong communication skills and ability to understand and follow written and verbal instructions
 </li>
 <li>
 Flexible schedule and ability to work nights, weekends and holiday&rsquo;s (as needed)
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Must be able to seize, grasp, turn and hold objects with hands.
 </li>
 <li>
 Must be able to work on your feet for at least 8 hours.
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 Fast paced movements are required to go from one part of the club to others.
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 Must be able to move, pull, carry or lift at least 40 pounds.
 </li>
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 Occasionally kneel, bend, crouch and climb as required.
 
 
 </li>
 </ul>
 
 Why work with us...
 
 
 
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you&rsquo;re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 
 
 <ul>
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 Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match
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 Paid Time Off: Full- Time Employees have sick day's + vacation days
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 Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
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 <li>
 Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
 </li>
 <li>
 Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.
 </li>
 <li>
 Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
 </li>
 <li>
 Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
 </li>
 <li>
 Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.
 
 
 </li>
 </ul>
 In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
 
 
 Pay Range
 
 
 $23&mdash;$24 USD
</div>

Front Desk Agent - Soho House New York

Kimpton Hotels & Restaurants

<div>
 Why We're Here
 
 
 We believe heartfelt, human connections make people's lives better. Especially the people who work here.
 
 
 Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
 
 
 Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
 
 
 How We're Different
 
 
 Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
 
 
 It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
 
 
 That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
 
 
 It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
 
 
 What You'll Do
 
 
 The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return!
 
 
 
 Some Of Your Responsibilities Include
 
 
 
 <ul>
 <li>
 Review arrivals noting special requests, blocking rooms as needed.
 </li>
 <li>
 Check in and out hotel guests in a confident, professional and friendly manner.
 </li>
 <li>
 Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
 </li>
 <li>
 Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
 </li>
 <li>
 Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
 </li>
 <li>
 Follow established key control policy.
 </li>
 <li>
 Ensure proper credit policies are followed.
 </li>
 <li>
 Submit all lost &amp; found articles accompanied by a completed lost &amp; found report.
 </li>
 <li>
 Familiar with all fire and emergency procedures.
 </li>
 <li>
 Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
 </li>
 <li>
 Verify credit limit report.
 </li>
 <li>
 Monitor room availability throughout the day.
 </li>
 <li>
 Review daily the selling status of the hotel using yield management system.
 </li>
 <li>
 Attend department meeting once a month.
 </li>
 <li>
 Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
 
 
 </li>
 </ul>
 What You Bring
 
 
 <ul>
 <li>
 High school diploma or general education degree (GED) required.
 </li>
 <li>
 Previous experience in a Front Desk or customer-facing role is preferred.
 </li>
 <li>
 Knowledgeable of immediate area, services, attractions, and events.
 </li>
 <li>
 Flexible schedule, able to work evenings, weekends and holidays.
 </li>
 <li>
 Work well under pressure, dealing with many arrivals and departures within a short period of time.
 </li>
 <li>
 Familiar with hotel systems and operations, and the ability to enter in information accurately.
 
 
 </li>
 </ul>
 Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
 
 
 
 Be Yourself. Lead Yourself. Make it Count.
 
</div>

Front Desk Agent

Theradynamics

<div>Chinese Speaking Secretary Needed for an Outpatient Facility in Manhattan, NY!
Theradynamics is proud to be recognized as one of the leading contract rehabilitative therapy companies in the Tri-State area. For more than 16 years, we have been working closely with the patients in helping them achieve their goals through creative treatments and state of art equipment. We offer competitive salary and benefits that secures your future, and we can accommodate your flexibility through full time or part time positions.
Secretary Duties and Responsibilities:<ul><li>
Scheduling for Therapy</li><li>
Answering phones calls and emails</li><li>
Filing / Printing medical records</li><li>
Ordering equipment invoices</li><li>
Typing medical reports</li><li>
Maintenance request</li><li>
Customer service / front desk</li><li>
Assist in tracking end of the month billing</li><li>
Tracking completion of therapy documentation</li></ul>
Secretary Job Requirements:<ul><li>
High School Diploma or equivalent</li><li>
You must be goal oriented self-motivated.</li><li>
Highly proficient organizational skills</li><li>
Strong computer skills</li><li>
Able to pay close attention to details</li><li>
Fluent in Chinese</li></ul>
*** All rates offered are based on position, years of applicable experience and employment type 
*** Rate ranges shown include levels for per diems with no benefits and Independent Contractors</div>

Front Desk Receptionist - Chinese Speaking

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