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front desk associate - springhill suites ord Jobs in Chicago

front desk attendant

front desk sales associate

Mode Body Boutique

Mode Gym is a 24HR upscale fitness club located in Chicago&rsquo;s vibrant West Loop Neighborhood. Our philosophy is simple: Fitness + Science + Technology. We integrate these all-important elements to encourage our members to be their best self, no matter where they are in their fitness journey. We pride ourselves on innovation - combining fitness and technology to bring an unparalleled experience to our clients&rsquo; overall health and wellness routine. All this, combined with our unique state-of-the-art facility, made our gym &ldquo;Best Gym Chicago 2020 &amp; 2019&rdquo;.MODE is seeking an ambitious, enthusiastic, and results driven Front Desk/Sales Associate to join our elite team of fitness professionals! You will be responsible for all sales job duties, from customer service, to following up with leads and closing sales.Front Desk/Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our facility/services, and recommend the right solutions. You should be able to provide an unprecedented fitness experience and higher-level of service than anyone else in the industry and promptly resolve customer complaints and ensure maximum client satisfaction. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the Gym&rsquo;s sales goals.Responsibilities:<ul><li>Responsible for selling club memberships, prospecting new business, and managing membership sales pipeline in our CRM</li></ul><ul><li>Responsible for selling services (Personal Training, Boxing, Cryotherapy, etc.)</li></ul><ul><li>Develop and nurture relationships with prospective members through outreach calls, appointment setting, and club tours.</li></ul><ul><li>Conduct pre-planning activities each month including strategic outreach, for securing member referrals.</li></ul><ul><li>Achieve or exceed individual sales goals, renewals and ancillary service goals</li></ul><ul><li>Ensure high levels of customer satisfaction through excellent sales service</li></ul><ul><li>Build productive trust relationships with customers</li></ul><ul><li>Suggest ways to improve sales (e.g. planning marketing activities, changing the store&rsquo;s design)</li></ul><ul><li>Assess customers needs and provide assistance and information on Gym Memberships, Services, and Amenities.</li></ul><ul><li>Help maintain a positive, clean and inviting environment for members and prospective clients</li></ul><ul><li>Create a culture of excellent customer service and provide effective decision making regarding customer service issues</li></ul>Qualifications:<ul><li>Previous Gym Sales Experience Preferred.</li></ul><ul><li>Excellent verbal and written communication skills</li></ul><ul><li>Possess a passion for health and fitness and helping others</li></ul><ul><li>Confidence to perform on an incentive based salary</li></ul><ul><li>Enthusiastic, energetic, personable and friendly disposition</li></ul><ul><li>Enjoy and excel working within a team</li></ul><ul><li>Strong organizational and time management skills and practices</li></ul><ul><li>Self Motivated and Hard Working</li></ul><ul><li>Exceptional customer service skills</li></ul><ul><li>Strong people skills (we are in the business of people, so this is vital)</li></ul><ul><li>Willing and able to work evenings, weekends, and in some cases holidays</li></ul>Compensation &amp; Benefits:<ul><li>Base Salary along with sales commission opportunities for:</li></ul><ul><li>New Membership Sales</li></ul><ul><li>Renewal Membership Sales</li></ul><ul><li>Ancillary Sales (Personal Training, Cryotherapy, Supplements, Body Scans, Group Classes, etc.)</li></ul><ul><li>Complimentary Club membership</li></ul>If you believe that you possess the qualities listed above, we would love to hear from you!Pay: From $17.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Front Desk/Sales Associate

REPS Fitness and Nutrition Center

Front Desk Staff (FDS) duties listed below:Enrolling new membersGive tours of facility and promote membership signups.Close sales on new membersBe in constant communication with current members regarding their needs and then passing on any pertinent information to proper management.Keep in constant communication with manager(s) regarding job updates and responsibilities.Keep gym tidy and report all issues pertaining to equipment and the facility. Follow daily shift cleaning protocol.Relay detailed messages to manager and other staffBe the &quot;face of the gym&quot; and greet all members kindlyJob Type: Part-timePay: From $16.60 per hourBenefits:<ul><li>Employee discount</li></ul>Ability to Relocate:<ul><li>Chicago, IL 60622: Relocate before starting work (Required)</li></ul>Work Location: In person

Front Desk Associate

United Service Companies

<div>GENERAL PURPOSE
Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, Management Company and Owners) satisfaction and quality service while meeting/exceeding financial goals.
Position is responsible for short and long-term planning and day-to-day operations of the room and related areas. Recommends the area's budget and manages expenses within approved budget constraints. The major areas of responsibility/management include: Guest Service Agents, Bell Staff, Night Auditors, PBX Operations. Participates in total hotel management as a member of the senior leadership. 
ESSENTIAL DUTIES/RESPONSIBILITIES<ul><li>
Assist with the development and training sessions for hotel front office personnel on all aspects of the operation including guest service and maintaining service standards.</li><li>
Communicate with the Director of Operations on all guest and employee concerns &amp; challenges.</li><li>
Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.</li><li>
Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.</li><li>
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.</li><li>
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.</li><li>
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.</li><li>
Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service.</li><li>
Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.</li><li>
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.</li><li>
Handle all incoming reservation requests as needed. (Obtaining the sale as well as selling the hotel at all times)</li><li>
Maximizing revenue in each phone/desk transaction. (Sell from the top down and offer specials last.)</li><li>
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.</li><li>
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li><li>
Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.</li><li>
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.</li><li>
Maintains a friendly, cheerful and courteous demeanor at all times.</li><li>
Performs other duties as assigned, requested or deemed necessary by management.</li></ul>
SUPERVISORY RESPONSIBILITIES
Direct supervision of all desk clerks, night auditors, bell staff, PBX operators.
Carries out supervisory responsibilities in accordance with the organization&rsquo;s policies and applicable laws. Responsibilities include interviewing, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Oversees all day-to-day operations of Front Office staff, ensuring that all established front office and hotel policies are followed. Represent the hotel as MOD during scheduled shifts in absence of senior leadership. 
OTHER DUTIES/RESPONSIBILITIES
Is well groomed and in professional business attire or uniform with name tag at all times. Has a friendly and personable attitude with each encounter.
Contributes and maintains established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. 
JOB QUALIFICATIONS - KNOWLEDGE &amp; SKILLS<ul><li>
Must have total understanding of all hotel&rsquo;s front office procedures.</li><li>
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of Opera systems.</li><li>
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.</li><li>
Must be fluent in oral and written English. Excellent writing skills</li><li>
Must have vision ability to read written communiques and monochrome computer screen.</li><li>
Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.</li><li>
Excellent communication skills both in person as well as on the telephone. Team leader and innovator relating to others. Computer skills, excellent verbal and written skills. Required to act as a sales representative.</li><li>
Skilled in Front Office operations systems. Pep is preferred, but not required. Hilton Operations is a plus but not required. required. Must be computer savvy</li></ul> 
QUALIFICATIONS:
Requires 3-5 years&rsquo; experience in a hotel Front Office position. Previous experience as a supervisor preferably in a service or hospitality business. Training experience strongly preferred.
Minimum 1-2 years previous experience as a front office supervisor or lead role is preferred.<ul><li>
Requires advanced knowledge of the principles and practices within the hospitality industry.</li><li>
This includes experiential knowledge required for management of people and complex problems.</li><li>
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.</li><li>
Ability to make decisions with only general policies and procedures available for guidance.</li><li>
Senior management skill set.</li><li>
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.</li></ul> 
Physical Demands
The physical demands and environmental factors described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Ability to continuously stand for extended periods of time.</li><li>
Use of hands, fingers, and forearms to operate computer is repetitive.</li><li>
Occasional sitting for completion of paperwork.</li><li>
Ability to push/pull cart as needed.</li><li>
Ability to lift or move objects up to 20 lbs.</li><li>
Standing and walking is continuous for 4-5 hours at a time.</li><li>
Standing, walking, bending, kneeling, and ascending and descending stairs are repetitive movements.</li></ul> 
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it&rsquo;s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state &amp; federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.</div>

Front Desk Associate - Springhill Suites ORD

Fitness Formula Clubs (FFC)

<div>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Dental insurance
 </li>
 <li>
 Employee discounts
 </li>
 <li>
 Training &amp; development
 </li>
 <li>
 Vision insurance
 </li>
 <li>
 Wellness resources
 
 
 
 </li>
 </ul>
 We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC&rsquo;s core values. You&rsquo;ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.
 
 
 
 Position:
 
 Front Desk Attendant
 
 
 
 Job Type:
 
 Part-time
 
 
 
 Location:
 
 FFC Union Station
 
 
 
 Required Shifts:
 
 Thursday nights 5-9pm
 
 
 
 Compensation:
 
 $16.60 per hour
 
 
 
 Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Greet members by name and create a great first impression of the club
 </li>
 <li>
 Check-in members and guests to the club
 </li>
 <li>
 Act as liaison between current and prospective members and Membership Department
 </li>
 <li>
 Answer incoming calls professionally
 </li>
 <li>
 Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
 </li>
 <li>
 Perform opening and closing functions regarding the front desk
 </li>
 <li>
 Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
 </li>
 <li>
 Attend all required department and club staff meetings
 </li>
 <li>
 Provide a clean, safe and healthy environment for members, guests, and co-workers
 
 
 
 </li>
 </ul>
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois
 </li>
 <li>
 401K: Company match
 </li>
 <li>
 Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
 </li>
 <li>
 Continued Education: Access to FFC University courses and discounted certifications
 
 
 
 </li>
 </ul>
 
 Other Perks:
 
 
 
 <ul>
 <li>
 Club Membership: Complimentary access to all FFC locations.
 </li>
 <li>
 Discounts: 25% off Spa, Retail, and Fitness classes.
 </li>
 <li>
 Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
 </li>
 <li>
 Inclusive Culture: A welcoming and diverse team environment.
 
 
 
 </li>
 </ul>
 
 Our Commitment to Hospitality:
 
 FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.
</div>

Front Desk Attendant

Relief Mental Health

<div><h3 class="jobSectionHeader">Position Summary</h3>

The Receptionist is a key member of the Relief Mental Health care team, responsible for creating a welcoming, professional, and efficient front desk experience for patients. This role supports patient flow, data accuracy, revenue integrity, and overall clinic operations while upholding HIPAA compliance and exceptional customer service standards. 

<h3 class="jobSectionHeader">
Key Responsibilities</h3>
<ul>
<li>Greet patients warmly and professionally upon arrival
</li>
<li>Check patients in and verify appointment details
</li>
<li>Confirm and update patient demographics and insurance information
</li>
<li>Provide and collect required paperwork and assessments
</li>
<li>Ensure patients are accurately reflected in internal systems
</li>
<li>Thank patients at checkout and provide clear next-step instructions
</li>
</ul><ul><li>Collect patient copays, cash-pay balances, and cancellation fees
</li>
<li>Communicate outstanding balances discreetly and professionally
</li>
<li>Schedule or confirm follow-up appointments based on provider instructions
</li>
</ul><ul><li>Monitor voicemail throughout the day and transcribe messages accurately
</li>
<li>Route calls and messages to appropriate departments (clinical, billing, operations)
</li>
<li>Maintain accurate documentation in the Receptionist Activity Log
</li>
</ul><ul><li>Run daily and weekly insurance verifications
</li>
<li>Identify and flag inactive insurance plans
</li>
<li>Perform next-day patient audits
</li>
<li>Review upcoming schedules to identify gaps, errors, or double booking
</li>
</ul><ul><li>Conduct appointment confirmation calls/texts
</li>
<li>Assist with basic clinical or operational tasks (e.g., scanning paperwork, supporting TMS patients, taking blood pressures
</li>
</ul><ul><li>Maintain a clean, organized, and welcoming front desk and waiting area 
</li>
</ul><h3 class="jobSectionHeader">Qualifications</h3>
<ul>
<li>High school diploma or equivalent required
</li>
<li>Prior experience in a medical, mental health, or customer service setting preferred
</li>
<li>Strong communication and interpersonal skills
</li>
<li>Excellent attention to detail and organizational abilities
</li>
<li>Comfort using technology systems (EHR, scheduling platforms, Monday.com, insurance portals)
</li>
<li>Ability to manage multiple priorities in a fast-paced environment
</li>
<li>Professional, compassionate, and patient-centered demeanor</li></ul></div>

Receptionist, Outpatient Behavioral Health- West Loop

Obama Foundation

<div>
 
 At The Obama Foundation, our mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in the communities where they live, work, and play. Right here on the South Side of Chicago, we&rsquo;re building a home for this vision, a global center for change with a range of opportunities - coordinated programming, community outreach events, educational moments, and more - that invite visitors from down the block or across the globe to turn hope into action.
 
 
 
 Achieving our ambitious goals starts with an exceptional team built on our Hope to Action Values - Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope. A Framework that anyone, anywhere, can use to build trust, activate participation, and expand opportunity in their community.
 
 
 
 Purpose of the Role
 
 
 
 As the Receptionist at the Obama Presidential Center, you will be responsible for creating a welcoming environment for guests, managing our front-desk operations, serving as a key back-up to the Call Center, and providing additional administrative support to the Foundation team.
 
 
 Core Job Responsibilities
 
 
 <ul>
 <li>
 Guest Relations: Greet and welcome office guests; direct visitors to the appropriate office.
 </li>
 <li>
 Communication: Answer, screen, and forward incoming phone calls and emails while providing basic information when needed. Provide dedicated back-up support to the Call Center to ensure seamless coverage and guest assistance during peak times.
 </li>
 <li>
 Office Logistics: Maintain office security by following safety procedures and controlling access via the reception desk, while maintaining a welcoming environment.
 </li>
 <li>
 Mail &amp; Deliveries: Support Office Coordinator as needed in receiving, sorting, and distributing daily mail; occasionally send outgoing mail and courier services in coordination with the Loading Dock Manager.
 </li>
 <li>
 Additional Operations &amp; Administrative Support: As needed help with office operations including restocking office supplies and assisting with tasks like filing, collating documents, or booking office conference rooms.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 Key Deliverables / Outcomes
 
 
 <ul>
 <li>
 Guest Relations:
 </li>
 <ul>
 <li>
 Ensure guests are greeted &amp; welcomed quickly.
 </li>
 <li>
 Maintain a professional and organized lobby environment.
 </li>
 </ul>
 <li>
 Communication: Effective phone routing, demonstrated knowledge of the Foundation in order to efficiently direct inquiries.
 </li>
 <li>
 Office Logistics: Ensure office security by adhering to security procedures with a positive and inclusive attitude.
 </li>
 <li>
 Mail &amp; Deliveries: Support daily distribution of mail and seamless coordination with the Loading Dock and Security.
 </li>
 <li>
 Additional Operations &amp; Administrative Support: Contribute to day to day tasks completed by the Workplace Services team, including restocking kitchen or office supplies, booking conference rooms, making coffee, etc.
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 1 - 3 years of experience as a receptionist, front office representative, or similar role.
 </li>
 <li>
 Excellent organizational skills with the ability to prioritize tasks and work under pressure.
 </li>
 <li>
 An ability to be proactive and able to problem solve with minimal supervision.
 </li>
 <li>
 Proficient in technology.
 
 
 </li>
 </ul>
 The pay rate for this role is $21.50/hour.
 
 
 This is a full-time, in-person role based at the Obama Presidential Center in Jackson Park.
 
 
 Don&rsquo;t check off every box in the requirements listed above? Please apply anyway! If you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!
 
 
 
 Equal Opportunity Employer
 
 
 
 
 The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at careers@obama.org if you require a reasonable accommodation to complete this application.
 
</div>

Receptionist

Paradies Lagardère

<div>Brooks Brothers and Brighton Collectibles now hiring for a Sales Associate, Full Time and/or Part Time

Starting Salary $17.40/hr. + Commission
<div>
Great Reasons to Work with Us: 
<ul><li>Career advancement opportunities</li><li>Fun Work Environment</li><li>Medical Benefits (for full time positions)</li><li>Company Paid Time Off</li><li>Associate recognition Programs</li><li>Merchandise discounts</li><li>Monthly Travel Stipend</li><li>Free Uniforms</li></ul></div>
<div>
Position Description Summary: 
<ul><li>A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers.</li><li>The Sales Associate may perform tasks on the sales floor or in a support environment.</li><li>This position ensures a positive customer shopping experience in a well-maintained and friendly environment.</li></ul></div><div> 
POSITION REQUIREMENTS &amp; QUALIFICATIONS: 
<ul><li>Put the customer first at all times.</li><li>Demonstrate selling experience in a fast paced, service-oriented retail setting.</li><li>Demonstrate ability to greet, sell, and thank the customer.</li><li>Ability to work various shifts in a 7/365 team orientated environment.</li><li>Ability to pass the Federal Criminal History Record Check and Paradies Lagardere Background Check.</li><li>Computer work, heavy lifting (up to 40 lbs.), long standing periods, climbing, bending.</li><li>Work early morning, evening, weekends, and holidays.</li></ul></div> 
OPEN AVAILABILITY A MUST!</div>

$17.40 FT Sales Associate + COMMISSION! | Brooks Brothers and Brighton Collectibles | O'Hare International Airport

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