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genai architect

Credera

<div><div><p>Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide.</p>
<p>
Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. This passion drives how we spend our time, resources, and talents. Our commitment to our people and work has been recognized globally. Please visit our employer awards page: https://www.credera.com/awards-and-recognition.</p></div><p>
We are looking for an enthusiastic GenAI and LLM Architect to add to Credera's Data capability group. Our ideal candidate is excited about leading project-based teams in a client facing role to analyze large data sets to derive insights through machine learning (ML) and artificial intelligence (AI) techniques. They have strong experience in data preparation and analysis using a variety of tools and programming techniques, building and implementing models, and creating and running simulations. The architect should be familiar with the deployment of enterprise scale models into a production environment; this includes leveraging full development lifecycle best practices for both cloud and on-prem solutions across a variety of use cases.</p>
<p>
You will act as the primary architect and technical lead on projects to scope and estimate work streams, architect and model technical solutions to meet business requirements and serve as a technical expert in client communications. On a typical day, you might expect to participate in design sessions, provision environments, and coach and lead junior resources on projects.</p>
<p><b>
WHO YOU ARE:</b></p>
<ul>
<li>Proven experience in the architecture, design, and implementation of large scale and enterprise grade AI/ML solutions</li>
<li>5+ years of hands-on statistical modeling and/or analytical experience in and industry or consulting setting</li>
<li>Master's degree in statistics, mathematics, computer science or related field (a PhD is preferred)</li>
<li>Experience with a variety of ML and AI techniques (e.g. multivariate/logistic regression models, cluster analysis, predictive modeling, neural networks, deep learning, pricing models, decision trees, ensemble methods, etc.)</li>
<li>Proficiency in programming languages such as Python, TensorFlow, PyTorch, or Hugging Face Transformers for model development and experimentation</li>
<li>Strong understanding of NLP fundamentals, including tokenization, word embeddings, language modeling, sequence labeling, and text generation</li>
<li>Experience with data processing using LangChain, data embedding using LLMs, Vector databases and prompt engineering</li>
<li>Advanced knowledge of relational and non-relational databases (SQL, NoSQL)</li>
<li>Proficient in large-scale distributed systems (Hadoop, Spark, etc.)</li>
<li>Experience with designing and presenting compelling insights using visualization tools (RShiny, R, Python, Tableau, Power BI, D3.js, etc.)</li>
<li>Passion for leading teams and providing both formal and informal mentorship</li>
<li>Experience with wrangling, exploring, transforming, and analyzing datasets of varying size and complexity</li>
<li>Knowledgeable of tools and processes to monitor model performance and data quality, including model tuning experience</li>
<li>Strong communication and interpersonal skills, and the ability to engage customers at a business level in addition to a technical level</li>
<li>Stay current with AI/ML trends and research; be a thought leader in AI area</li>
<li>Experience with implementing machine learning models in production environments through one or more cloud platforms:</li>
<li><ul><li>Google Cloud Platform</li>
<li>Azure cloud services</li>
<li>AWS cloud services</li>
</ul></li>
</ul><p><b>Basic Qualifications</b></p>
<ul>
<li>Thrive in a fast-paced, dynamic, client-facing role where delivering solid work products to exceed high expectations is a measure of success</li>
<li>Contribute in a team-oriented environment</li>
<li>Prioritize multiple tasks in order to consistently meet deadlines</li>
<li>Creatively solve problems in an analytical environment</li>
<li>Adapt to new environments, people, technologies and processes</li>
<li>Excel in leadership, communication, and interpersonal skills</li>
<li>Establish strong work relationships with clients and team members</li>
<li>Generate ideas and understand different points of view</li>
</ul><div><p><b><i>
Learn More</i></b><b><i>:</i></b><b><i> </i></b><i>Credera is part of Omnicom Precision Marketing that delivers transformative solutions rooted in data, technology, and AI. Omnicom Precision Marketing delivers precisely targeted and meaningful customer experiences at scale. Using its universal framework of connected data, connected intelligence and connected experiences, OPM provides services that include data-driven product / service design, technology strategy and implementation, CRM / loyalty strategy and activation, econometric and attribution modelling, technical and business consulting and digital experience design and development.
</i></p><p><b><i>Compensation</i></b><b><i>: </i></b><i>T</i><i>he salary range listed is provided for informational purposes only. Credera treats all applicants as individuals, considering, but not limited to, their professional and academic experience, specialized training, certifications, and associated responsibilities as they relate to our specific industry. The salary range listed is just one component of our total compensation package for each unique employee.</i></p>
<p><i>
We believe in recognizing and rewarding contributions at every level. While senior-level employees are eligible for a variable component as part of their compensation package, we are committed to supporting the growth and development of all team members. As employees progress in their careers, everyone will have opportunities to take on new responsibilities and become eligible for additional rewards. We strive to create an environment where everyone is empowered to succeed and advance.</i></p>
<p><b><i>
Benefits</i></b><b><i>: </i></b><i>Credera provides a competitive salary and a comprehensive benefits plan. Benefits include health, mental health, vision, dental, and life insurance, prescriptions, fertility and adoption benefits, community service days, paid parental leave, PTO, 14 paid holidays, matching 401(k), Healthcare &amp; Dependent Flexible Spending Accounts, and disability benefits. For more information regarding Omnicom benefits, please visit</i><b><i> </i></b><b><i>www.omnicombenefits.com</i></b><i>.</i></p>
<p><b><i>
Hybrid Working Model</i></b><b><i>:</i></b><b><i> </i></b><i>Our employees have the flexibility to work remotely two days a week. We expect team members to spend three days in person, with the freedom to choose the days and times that best suit them, their project, and their teams. </i><i>You'll</i><i> collaborate with your project team to balance flexibility with the benefits of in-person connection, delivering outstanding results for our clients.</i><i> </i><b><i>The Why</i></b><b><i>: </i></b><i>In-person engagement is essential for building strong relationships with clients and colleagues. It fosters trust, encourages learning, and helps us grow as consultants and professionals.</i></p>
<p><b><i>
Travel</i></b><b><i>: </i></b><i>For our </i><i>consulting</i><i> roles, o</i><i>ur goal is to minimize travel</i><i>,</i><i> and most projects do not require extensive travel. While some projects may involve up to 80% travel for a period, the annual average for team members is typically 10%&ndash;30%. We take a personal approach to travel by considering your submitted preferences when assigning roles.</i></p>
<p><i>
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Credera will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).</i></p><br>
<p><i>
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, age, genetic information, veteran status, or disability.</i></p>
<p><i>
Credera will never ask for money up front and will not use apps such as Facebook Messenger, </i><i>WhatsApp</i><i> or Google Hangouts for communicating with you. You should be very wary of, and </i><i>carefully scrutinize</i><i>, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.</i></p></div></div>

GenAI Architect

United Airlines

<div>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.<br>
<br>
Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together.<br>
<h2 class="jobSectionHeader"><b>
Description</b></h2><div><p>
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.</p><p></p><p><b><br>
Job overview and responsibilities</b></p><p><br>
This role will drive architecture, development, and operations of our ML engineering and GenAI systems, enabling scalable and responsible AI solutions across the business.</p><p>
This role requires a deep understanding of ML infrastructure and MLOps, combined with hands-on or architectural experience in LLMs, RAG pipelines, and GenAI application integration<br>
The position involves leading a team of ML engineers and collaborating cross-functionally with Data Science, Data Engineering, DevOps, and business units to deliver impactful AI outcomes at scale.</p><ul><li><b><br>
Strategic Leadership &amp; Platform Ownership:</b><ul><li>
Define and execute the ML/GenAI platform strategy aligned with enterprise digital transformation objectives</li><li>
Hands-on experience leading a Generative AI and AI Agents</li><li>
Own the platform roadmap, architecture decisions, and budget planning to scale AI capabilities across the enterprise</li><li>
Collaborate with CDO, CIO, and senior stakeholders to identify, prioritize, and fund impactful AI/GenAI investments</li><li>
Represent the ML Center of Excellence (COE) in cross-functional meetings and strategic planning forums</li><li>
Communicate strategy, progress, and outcomes to executive stakeholders through clear presentations and business narratives</li><li>
Serve as the primary liaison between the COE and business units, effectively communicating technical capabilities and business impact</li></ul></li><li><b>
GenAI &amp; LLM Strategy:</b><ul><li>
Lead initiatives around LLMs and foundation models (e.g., OpenAI, Anthropic, and Hugging Face)</li><li>
Design and operationalize GenAI pipelines (e.g., RAG, prompt orchestration, fine-tuning, and safety guardrails)</li><li>
Work with AI engineers to help them drive the architecture, design, and implementation of key components of the Agentic AI and Machine Learning platform</li><li>
Build and deploy secure, scalable GenAI applications with a strong emphasis on privacy, safety, and compliance</li><li>
Integrate LLMs into enterprise workflows, such as copilots, document summarization, intelligent assistants, and domain-specific Q&amp;A systems</li><li>
Partner with business leaders to identify opportunities where Agentic AI and Machine Learning can create measurable value. Translate business needs into clear AI solution designs, including guardrails, validation approaches, and measurable success metrics</li></ul></li><li><b>
GenAI Engineering &amp; AIOps:</b><ul><li>
Design, manage, and monitor the enterprise AI engineering platform, ensuring scalability, reliability, and automation</li><li>
Take ownership of observability, and resilient architecture</li><li>
Develop robust AIOps processes to monitor model performance, detect drift, and automate retraining and validation</li><li>
Build and maintain tools and frameworks to govern GenAI models for compliance, bias, versioning, traceability, and auditability</li></ul></li><li><b>
Data Engineering &amp; Feature Platforms:</b><ul><li>
Design and implement feature engineering and data pipelines to deliver high-quality training data and inference-ready datasets</li><li>
Partner with data scientists and engineers to create reusable, production-grade feature stores and pipelines</li><li>
Solve complex data ingestion, transformation, and governance challenges in collaboration with data platform and DataOps teams</li><li>
Develop integrated ML/AI solutions on enterprise analytics platforms</li></ul></li><li><b>
Team Leadership &amp; Talent Development:</b><ul><li>
Hire, mentor, and grow a high-performing AI engineering team with a focus on innovation, execution, and impact</li><li>
Provide technical mentorship and guidance to AI engineers and data scientists, ensuring high standards in design and implementation</li><li><p>
Promote a culture of continuous learning, experimentation, and operational excellence.</p></li></ul></li><p></p><li><b><br>
Building auto-scaling ML systems:</b><ul><li>
AI Engineering &amp; AIOps<ul><li>
MLflow, KServe, SageMaker, Vertex AI, Databricks, etc.</li></ul></li><li>
GenAI<ul><li>
LLM providers (OpenAI, Anthropic), Hugging Face, LangChain, Agentic Frameworks, Agent Evaluations, etc.</li></ul></li><li>
Data Infra<ul><li>
Spark, Kafka, Delta Lake, etc</li></ul></li><li>
DevOps<ul><li>
Kubernetes, Jenkins, GitOps, Terraform, etc<br>
</li></ul></li></ul></li></ul></div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><div><h3 class="jobSectionHeader"><b>
What&rsquo;s needed to succeed (Minimum Qualifications):</b></h3><div></div><ul><li><p><br>
Bachelor's degree</p><p>
Computer Science, Data Science, Engineering or related field</p></li><li>
5+ years of experience leading product or technical teams and delivering large-scale initiatives</li><li>
2+ years of Gen AI experience</li><li>
Proven experience guiding cross-functional teams through complex, multi-stakeholder programs</li><li>
Must be legally authorized to work in the United States for any employer without sponsorship</li><li>
Successful completion of interview required to meet job qualification</li><li>
Reliable, punctual attendance is an essential function of the position</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
What will help you propel from the pack (Preferred Qualifications):</b></h3><br>
<p></p><ul><li>
Master's degree</li><li>
10+ years of experience delivering large-scale initiatives</li></ul></div><br>
The base pay range for this role is $147,060.00 to $191,516.00.<br>
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.<br>
<br>
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident &amp; disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.<br>
<br>
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.<br>
<br>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.</div>

Sr. Manager, AI Platform Engineering

Uber

<div><b>About the Role</b><br>
<br>
Community Operations (CommOps) is seeking a strong, strategic people leader to own the design and operationalization of the global Community Specialists Team (CST) job architecture.<br>
<br>
Reporting to the Global Head of CST Framework, Development &amp; Tooling (L6), this leader will partner closely on the long-term vision for the evolution of CST roles while taking primary responsibility for translating that strategy into scalable, globally consistent frameworks that can be deployed across ~8,000 member CST.<br>
<br>
As GenAI and automation reshape customer support, this role will play a critical part in ensuring CST role definitions, competencies, and proficiency models remain future-ready while grounded in operational realities. You will lead a team and work cross-functionally with Field Operations, People, and L&amp;D to implement and continuously refine the CST architecture at scale.<br>
<br>
This is a high-impact global role requiring organizational design depth, operational rigor, and strong cross-functional leadership.<br>
<br>
<b>About CST Experience</b><br>
<br>
CST Experience is a global program management team responsible for setting the strategy for job architecture, career development, policy, communications, engagement, and performance management for Uber's Community Specialists Team (CST) - the thousands of entry-level roles within customer support and related operational functions.<br>
<br>
As the customer support landscape rapidly evolves with GenAI and automation, CST Experience plays a critical role in future-proofing this workforce. The team ensures CST talent is equipped with the right skills, tools, and development pathways to deliver exceptional customer experiences while building sustainable careers within Uber.<br>
<br>
<b>About Community Operations (CommOps)</b><br>
<br>
The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Program Managers within Community Operations partner cross-functionally with operations leaders, engineering teams, and other organizations to build processes that enable an effortless, rapid, and efficient support experience.<br>
<br>
CommOps develops support services for new products and initiatives while driving continuous improvement within existing support services. The organization operates at global scale and plays a central role in maintaining trust across the Uber platform.<br>
<br>
<b>About Uber</b><br>
<br>
At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.<br>
<br>
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward together.<br>
<br>
<b>What You Will do:</b>
<br>
<br>
<b>Partner on Strategic Design, Own Operationalization</b><br>
<ul><li>
Partner with the Global Head (L6) to shape the long-term vision for CST job architecture and workforce evolution.</li><li>
Translate strategic direction into detailed, executable role definitions, competency models, and proficiency frameworks.</li><li>
Develop implementation roadmaps to evolve CST roles in alignment with GenAI, automation, and changing support models.</li><li>
Identify trade-offs and risks in architecture decisions and elevate strategic decisions appropriately.</li></ul><br>
<b>
Own and Evolve CST Job Architecture</b><br>
<ul><li>
Design, document, and maintain the global CST job architecture, ensuring clarity across roles, levels, and progression pathways.</li><li>
Own CST competency models and proficiency definitions, ensuring they are measurable and operationally grounded.</li><li>
Establish clear evaluation frameworks to assess role effectiveness and skill coverage.</li><li>
Continuously refine architecture based on operational data, workforce analytics, and stakeholder feedback.</li></ul><br>
<b>
Lead Global Governance &amp; Consistency</b><br>
<ul><li>
Build and run structured governance processes for role updates and site-level deviation requests.</li>
Drive intake evaluation decision<li> communication workflows for architecture changes.</li><li>
Ensure global consistency while enabling thoughtful regional flexibility.</li><li>
Maintain strong documentation standards to support scalable rollout.</li></ul><br>
<b>
Lead a Team and Drive Cross-Functional Execution</b><br>
<ul><li>
Lead and develop a team (CSTs and/or program managers), setting clear performance expectations and accountability.</li><li>
Partner with Field Ops leaders to validate role effectiveness and operational fit.</li><li>
Collaborate with People on compensation alignment, recruiting profiles, and assessment strategies.</li><li>
Work with L&amp;D to ensure competency frameworks translate into actionable learning programs.</li><li>
Build data-driven business cases to support architecture updates and workforce planning decisions.</li></ul><br>
<b>
Embed Future-of-Work Thinking</b><br>
<ul><li>
Translate GenAI and automation implications into practical workforce adjustments.</li><li>
Ensure role evolution balances productivity, quality, and employee experience.</li><li>
Monitor industry trends and proactively recommend refinements to CST frameworks.</li></ul><br>
<b>
Basic Qualifications</b><br>
<ul><li>
5+ years of experience in strategy, operations, organizational design, HR strategy, or related fields.</li><li>
1+ years of people leadership experience.</li><li>
Experience designing or evolving job architectures, competency models, or workforce frameworks.</li><li>
Experience leading complex cross-functional initiatives across global stakeholders.</li><li>
Strong analytical skills with experience building structured, data-driven recommendations.</li><li>
Experience partnering with HR/People teams on role design, leveling, or workforce planning.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
MBA or advanced degree in Organizational Development, Industrial Psychology or Industrial Organization preferred</li><li>
Experience in large-scale customer support, service delivery, or operational environments.</li><li>
Experience operationalizing workforce strategy at scale.</li><li>
Familiarity with competency modeling and performance frameworks.</li><li>
Experience working in AI- or automation-enabled environments.</li><li>
Strong executive communication skills and ability to influence senior stakeholders.</li><li>
Track record of independently driving global programs from design through rollout.</li></ul><br>
For Chicago, IL-based roles: The base salary range for this role is USD$146,000 per year - USD$162,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$162,000 per year - USD$180,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.</div>

Head of Community Specialist Team Framework - Job Architecture & Strategy

Realign

<div>Chicago, Illinois 60018 Posted March 12th, 2026
 <div></div><p>Looking for more job opportunities? Click here!</p></div>
<br><div><p>Job Type: Full Time</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><div><b>Job Title: ServiceNow Technical Architect</b></div><div><b>
Location: Chicago, IL- Remote</b></div><div><b>
Experience: 12&ndash;16+ Years</b></div><div><b>
Employment Type: Full-Time Employee (FTE)</b></div><div></div><div><b><br>
Role Overview</b></div><div>
We are looking for a highly experienced <b>ServiceNow Technical Architect</b> to join our organization as a <b>full-time employee</b> and take ownership of the enterprise ServiceNow platform. This role is responsible for defining long-term architecture, ensuring platform stability and scalability, and leading multi-module implementations across <b>ITSM, ITOM, CSM, and HRSD</b>. The ideal candidate is a hands-on architect who can balance strategic thinking with deep technical execution and mentorship.</div><div></div><div><b><br>
Job Description</b></div><ul><div>
Strong communication and stakeholder engagement skills -ability to present complex solutions clearly to executives and technical teams.</div><div>
Proven hands-on experience with:</div><ul><div>
ITIS &ndash; CMDB, Incident, Problem, Change, Knowledge, Request Management.</div><div>
ITOM &ndash; Discovery, Event Management, Service Mapping, CMDB integrations.</div><div>
HRSD &ndash; Case and Knowledge Management, Employee Center, Lifecycle Events.</div><p>
GRC &ndash; Policy and Compliance, Risk Management, Audit, and Vendor Risk modules.</p></ul><div>
Deep understanding of ServiceNow data models, scripting (Glide, JavaScript), Flow Designer, Integration Hub, and API integrations.</div><div>
Familiarity with CSDM (Common Service Data Model) and its alignment with ITOM/CMDB design.</div><div>
Experience integrating ServiceNow with enterprise tools such as Azure AD, Workday, Splunk, and monitoring.</div></ul><div><b>
Roles &amp; Responsibilities:</b></div><ul><div>
Architect and design end-to-end ServiceNow solutions across ITIS, ITOM, HRSD, and GRC modules.</div><div>
Lead technical governance, ensuring adherence to best practices, platform security, and performance standards.</div><div>
Collaborate with business process owners, enterprise architects, and developers to design and implement integrated workflows.</div><div>
Guide and mentor development teams on customizations, integrations, and platform upgrades.</div><div>
Establish and enforce coding, configuration, and design standards within ServiceNow.</div><div>
Conduct design reviews and ensure technical alignment across all implementations.</div><div>
Participate in stakeholder discussions and effectively communicate architectural decisions to both technical and non-technical audiences.</div><div>
Stay current with ServiceNow releases and recommend adoption of new features to improve service delivery.</div></ul><p></p>
<p>Required Skills</p>
<p>PERFORMANCE ARCHITECT</p></div>

ServiceNow Technical Architect (Remote)-6

Artius Solutions

<div>Salesforce Solution Architect
<p><b>Location:</b> Chicago, IL (Hybrid)<br>
<b>Employment Type:</b> Full-Time</p>
Overview
<p>A financial services organization, is seeking a <b>Salesforce Solution Architect</b> to design and deliver scalable Salesforce solutions supporting enterprise business operations.</p>
<p>This role will work closely with business stakeholders, engineering teams, and enterprise architecture groups to translate complex business requirements into well-architected Salesforce solutions. The Salesforce Solution Architect will define solution designs, guide delivery teams, and ensure implementations align with enterprise technology strategy and architectural standards.</p>
<p>The ideal candidate brings strong experience designing Salesforce platforms in enterprise environments, along with the ability to lead architecture decisions and guide delivery teams through implementation.</p>
Key Responsibilities Business &amp; Solution Architecture
<ul><li><p>Analyze business requirements and translate them into scalable Salesforce architecture solutions.</p>
</li><li><p>Design technology solutions that balance performance, scalability, security, and cost.</p>
</li><li><p>Define system architecture across Salesforce and integrated enterprise platforms.</p>
</li></ul>Salesforce Platform Architecture
<ul><li><p>Architect Salesforce implementations across <b>Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud</b>.</p>
</li><li><p>Define data models, integration patterns, and security architecture.</p>
</li><li><p>Ensure solutions align with enterprise architecture standards and best practices.</p>
</li></ul>Integration &amp; Enterprise Systems
<ul><li><p>Design integration architectures between Salesforce and enterprise systems.</p>
</li><li><p>Evaluate middleware, APIs, and event-driven architectures for system connectivity.</p>
</li><li><p>Ensure reliable data exchange between Salesforce and other enterprise applications.</p>
</li></ul>Architecture Governance
<ul><li><p>Participate in architecture governance processes and technology reviews.</p>
</li><li><p>Present solution architectures for technical review and approval.</p>
</li><li><p>Ensure proposed solutions align with technology standards and long-term architecture strategy.</p>
</li></ul>Implementation Oversight
<ul><li><p>Provide guidance to development and delivery teams during solution implementation.</p>
</li><li><p>Review technical designs and ensure alignment with approved architecture.</p>
</li><li><p>Support teams in resolving technical challenges during development and deployment.</p>
</li></ul>Stakeholder Collaboration
<ul><li><p>Work closely with business stakeholders to understand domain requirements.</p>
</li><li><p>Communicate architectural decisions to both technical and non-technical audiences.</p>
</li><li><p>Build consensus among stakeholders to support technology initiatives.</p>
</li></ul>Mentorship &amp; Leadership
<ul><li><p>Mentor engineers and developers on Salesforce architecture and best practices.</p>
</li><li><p>Provide technical leadership across delivery teams and architecture groups.</p>
</li><li><p>Contribute to improving architecture standards and engineering practices.</p>
</li></ul>Qualifications Education
<ul><li><p>Bachelor's degree in <b>Computer Science, Information Systems, or a related technical field</b>, or equivalent experience</p>
</li></ul>Experience
<ul><li><p><b>7+ years of experience in information technology roles</b></p>
</li><li><p><b>5+ years leading Salesforce implementation projects</b></p>
</li><li><p><b>1 3 years of experience in solution or enterprise architecture roles</b></p>
</li></ul>Salesforce Expertise
<ul><li><p>Deep experience with Salesforce platforms including:</p>
<ul><li><p><b>Sales Cloud</b></p>
</li><li><p><b>Service Cloud</b></p>
</li><li><p><b>Marketing Cloud</b></p>
</li><li><p><b>Experience Cloud</b></p>
</li></ul></li><li><p>Experience designing enterprise Salesforce architectures and integrations.</p>
</li></ul>Certifications
<p>Preferred Salesforce certifications such as:</p>
<ul><li><p>Salesforce Administrator</p>
</li><li><p>Advanced Administrator</p>
</li><li><p>Platform App Builder</p>
</li><li><p>Additional Salesforce Architect certifications are a plus</p>
</li></ul><p>Additional certifications that are beneficial:</p>
<ul><li><p><b>AWS certifications</b></p>
</li><li><p><b>TOGAF or enterprise architecture certifications</b></p>
</li></ul>Technical Skills
<ul><li><p>Strong knowledge of:</p>
<ul><li><p>Cloud computing platforms</p>
</li><li><p>Integration architecture and APIs</p>
</li><li><p>Event-driven and domain-driven architectures</p>
</li><li><p>Enterprise application architecture</p>
</li><li><p>Data modeling and system design</p>
</li></ul></li></ul>Additional Skills
<ul><li><p>Strong communication skills and ability to explain complex technical concepts</p>
</li><li><p>Ability to influence stakeholders and drive architecture decisions</p>
</li><li><p>Strong analytical and problem-solving capabilities</p>
</li><li><p>Experience working in highly regulated or enterprise environments is beneficial</p>
</li></ul><p>.</p></div>

Salesforce Solution Architect

<div>Director / Staff Engineer Backend
<p><b>Location:</b> Chicago, IL (Hybrid)</p>
Overview
<p>Our client is seeking a senior backend engineering leader to architect and build mission-critical systems supporting a high-performance financial technology platform.</p>
<p>This role focuses on designing and implementing low-latency distributed systems capable of processing high-volume transactional data while maintaining reliability and operational integrity.</p>
Responsibilities Architecture &amp; System Design
<ul><li><p>Lead the design of high-performance distributed systems and platform architecture</p>
</li><li><p>Evaluate frameworks, protocols, and data architectures for scalability and reliability</p>
</li><li><p>Design messaging and data processing infrastructure supporting high-throughput systems</p>
</li></ul>Development
<ul><li><p>Develop performance-critical backend systems including order processing and transactional workflows</p>
</li><li><p>Build distributed systems using event streaming, relational databases, and in-memory processing</p>
</li><li><p>Develop APIs supporting real-time programmatic access</p>
</li></ul>Leadership
<ul><li><p>Establish engineering standards, code quality practices, and development workflows</p>
</li><li><p>Mentor engineers and guide architecture decisions across teams</p>
</li><li><p>Collaborate with product and business stakeholders to translate requirements into technical designs</p>
</li></ul>Operations
<ul><li><p>Ensure production systems meet strict reliability and performance SLAs</p>
</li><li><p>Participate in incident response and system troubleshooting</p>
</li><li><p>Evaluate emerging technologies to improve performance and productivity</p>
</li></ul>Qualifications
<ul><li><p>Bachelor's degree in Computer Science or related field</p>
</li><li><p>8+ years of software engineering experience</p>
</li><li><p>Expert Java development experience</p>
</li><li><p>Experience building high-performance distributed systems</p>
</li><li><p>Strong understanding of networking protocols and API development</p>
</li><li><p>Experience with Kafka, PostgreSQL, and microservices architectures</p>
</li><li><p>Experience in financial systems or trading technology is highly desirable</p>
</li></ul><p>.</p></div>

Director / Staff Engineer Backend

NCC Group

<div><div>Role Title: Senior Solution Architect<br>
Location: USA<br>
<br>
Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.</div><div>
We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.</div><div>
We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure.</div><div>
Take a look at our website here to learn more about why we&rsquo;re one of the leading global Cyber Security and Risk Mitigation business&hellip; <div>https://www.nccgroup.com/uk/</div></div><div><br>
The Opportunity:</div><div>
The Senior Solution Architect is a technical role within NCC Group&rsquo;s Sales Engineering &amp; Field Strategy team, responsible for designing and shaping cybersecurity solutions that address client needs across professional and managed services. This role works closely with clients and internal teams to understand requirements, scope engagements, and develop commercially viable solutions aligned with NCC Group&rsquo;s capabilities.</div><div><br>
Solution Architects lead solution design for small-to-medium opportunities and support more complex engagements under the guidance of Senior and Principal Solution Architects. They contribute to proposals, statements of work, and technical documentation, ensuring clarity and accuracy. This role requires strong technical knowledge, excellent communication skills, and the ability to collaborate effectively across sales, delivery, and product teams.</div><div><br>
Key Accountabilities<br>
Develop technical solution designs for client opportunities, ensuring feasibility and alignment with NCC Group&rsquo;s service portfolio.</div><ul><li>
Develop technical solution designs for client opportunities, ensuring feasibility and alignment with NCC Group&rsquo;s service portfolio.</li><li>
Act as a technical advisor during pre-sales engagements, supporting scope definition and solution shaping.</li><li>
Produce high-quality client-facing documentation, including proposals, statements of work, and presentations.</li><li>
Collaborate with Sales, Delivery, and Product Management teams to ensure solutions meet client requirements and internal standards.</li><li>
Support bid responses and RFx submissions with technical input and cost considerations.</li><li>
Maintain awareness of cybersecurity trends and NCC Group service offerings to inform solution design.</li><li>
Assist Senior and Principal Solution Architects on complex, multi-service engagements.</li><li>
Contribute to internal initiatives to improve presales processes, templates, and best practices.</li></ul><div><br>
Minimum Requirements</div><ul><li>
Experience in a presales, solution architecture, or technical consultancy role within cybersecurity or technology services.</li><li>
Strong understanding of core cybersecurity domains (e.g. offensive security, defensive operations, cloud security, GRC).</li><li>
Ability to design and Ability to design and communicate solutions clearly to technical and non-technical stakeholders. Familiarity with frameworks such as ISO 27001, NIST, or CIS Controls.</li><li>
Commercial awareness with the ability to balance client requirements and profitability.</li><li>
Excellent written and verbal communication skills.</li><li>
Proficiency in Microsoft Office and technical documentation tools.</li></ul><div></div><div>
Desired Requirements</div><ul><li>
Security certifications such as CISSP, CISM, or equivalent experience.</li><li>
Experience responding to RFPs and shaping solutions for multi-service opportunities.</li><li>
Knowledge of managed security services (e.g., SOC, MDR) and incident response readiness.</li><li>
Exposure to regulated sectors (e.g. Financial Services, Energy, Critical Infrastructure).</li><li>
Familiarity with privacy and compliance frameworks (e.g. GDPR).</li></ul><div></div><div>
About your application</div><div>
We review every application received and will get in touch if your skills and experience match what we&rsquo;re looking for. If you don&rsquo;t hear back from us within 10 days, please don&rsquo;t be too disappointed &ndash; we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.</div><div>
If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.</div><div>
Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.</div><div>
uirement.</div></div><div></div>

Senior Solution Architect

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