front desk/ administrative coordinator

guest service agent/front desk Jobs in Boston

guest service agent/front desk

hotel sales manager

receptionist

receptionist/administrative support Jobs in Boston

receptionist/administrative support

guest service agent front desk

Inn @ St Botolph

We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred</li><li>Experience with hotel reservations software, like RoommasterPMS, Cloudbeds and RoomKeyPMS</li><li>Understanding of how travel planning websites operate, like Booking.com, Expedia and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Dependable with reliable transportation- parking is not provided onsite</li></ul>Job Types: Full-time, Part-timePay: $19.50 - $24.00 per hourExpected hours: 32 &ndash; 40 per weekBenefits:<ul><li>Paid time off</li></ul>Experience:<ul><li>Hotel experience: 1 year (Required)</li></ul>Work Location: In person

Guest Service Agent/Front Desk

Massage Envy

<div>Be Supported as You Craft a Beautiful Career
At Massage Envy Back Bay Boston, we encourage your passion, empower your growth, and value YOU. 
Perks &amp; Pay:<ul><li>
Competitive base pay, plus tips, bonuses, and commissions</li><li>
Annual membership with ASCP with insurance at no cost to you</li><li>
Access to Skin Pro - an app designed to aid in skin analysis</li><li>
Access to 300+ additional training, certifications, and continuing education courses</li><li>
Employee Assistance Program</li><li>
In-depth product and service training</li><li>
Employee referral bonus program</li><li>
A flexible schedule for a better work/life balance</li><li>
A free massage, skincare or stretch service each month</li></ul> 
Qualified Candidates:<ul><li>
Satisfies all licensing requirements to perform services in [STATE]</li><li>
Have a genuine passion for helping others look and feel their best</li><li>
Are excited to build on their skincare mastery and incorporate advanced services and innovative technology (like Chemical Peels, Nourishing Light Treatment, and more)</li></ul> 
Day-to-Day:<ul><li>
Perform quality, professional skin care services that meet clients' needs</li><li>
Communicate with clients to identify their needs and set clear expectations</li><li>
Use expertise, along with our protocols and modalities, to craft customized facial and body treatments</li><li>
Utilize professional skincare products from leading brands (like Marini Skin Solutions and PCA SKIN&reg;)</li><li>
Recommend follow-up visits, services and a home regimen to help clients pursue their skin care goals</li></ul> 
Culture &amp; Support:<ul><li>
Award programs (like Esthetician of the Year)</li><li>
Trained leadership that is invested in YOUR success</li><li>
A self-care program that gives you the tools to prolong the career you love</li><li>
A front desk team dedicated to scheduling appointments and upkeeping treatment rooms</li><li>
A caring, supportive community of other skilled wellness professionals that share knowledge</li></ul> 
Job Type &amp; Schedule:<ul><li>
Full-Time and Part-Time Positions Available</li><li>
Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours</li></ul> 
Are you a Licensed Esthetician (Esty) looking to take your career to the next level? Do you want to focus more on skin care and less on bookkeeping? Join our team and get the support you need to grow your career and do more of what you love. Apply today &ndash; we can&rsquo;t wait to meet you!<ul><li> 
ME SPE Franchising, LLC (&ldquo;ME SPE&rdquo;) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (&ldquo;MEF&rdquo;), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.</li></ul></div>

Esthetician

Asbury Automotive Group

About Asbury
 Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
 
Compensation: $120,000-130,000 annually (wage is comprised of base salary and % of department profit to be determined as part of pay plan)
 
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.
 
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Used Car Sales Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.
 The primary role of the Used Car Sales Manager is to operationally manage and drive the success of the used car department through developing sales consultants, working with third party vendors and achieving monthly sales quotas.
 <ul>
<li>Work directly with our employees and customers to develop relationships and help bridge disconnects in the sales process</li>
<li>Build rapport with customers to build a base of referrals to establish customer network</li>
<li>Provide training and support to the sales staff and assist in closing sales</li>
<li>Help manage all aspects of the sales department and inventory lot</li>
<li>Purchase vehicles for the inventory from auction and off-lease returns</li>
<li>Work with lot attendants to ensure all vehicles are properly tagged and positioned</li>
<li>Conduct trade appraisals and transport information into vehicle management system</li>
<li>Desk deals, track revenue logs, and manage retail delivery reports</li>
<li>Track record of staying within turn policy guidelines for inventory (45-60 days max)</li>
<li>Experience and track record of partnering with wholesale vendors and wholesaling vehicles when appropriate</li>
<li>Responsible for partnering with third party vendors and the service department to complete internal service work on used vehicles prior to entering lot inventory</li>
<li>Prepare and administrator annual forecast and budget for new vehicle department</li>
<li>Administer and monitor factory sponsored programs</li>
<li>Assist and fill in for the New Car Sales Manager when needed</li>
<li>Prior sales consultant and F&I manager experience required</li>
<li>Prior new car sales manager experience a preferred</li>
<li>3-5 years of automotive experience required</li>
<li>Must be able to create and maintain customer relationships</li>
<li>Ability to handle a high volume of business with professionalism</li>
<li>Experience and ability to handle conflict resolution</li>
<li>Advanced computer skills with both Microsoft suite products and dealer management systems</li>
<li>Build relationships with local and national vendors</li>
<li>Must be able to pass pre-employment screens (background & drug screen)</li>
</ul>
Company Benefits:Pay and Recognition: 
<ul>
<li>Weekly pay</li>
<li>Paid holidays & paid time off</li>
<li>Paid training</li>
<li>Stock Awards (select management and front-line team members eligible)</li>
</ul>
Insurance / Retirement: 
<ul>
<li>Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans</li>
<li>Up to 12 weeks paid pregnancy leave (disability leave)</li>
<li>Paid Parental Leave</li>
<li>Health savings</li>
<li>Flex spending accounts (tax-free)</li>
<li>Short-term and Long-term disability plans</li>
<li>Life Insurance (Whole Life and Term)</li>
<li>401k with company match</li>
<li>Pet Insurance</li>
</ul>
Learning, Tuition Assistance and Career Development: 
<ul>
<li>Digital career path tool to assist with career development</li>
<li>Continuous training through Asbury's Internal Learning Management System</li>
</ul>
Professional growth and development opportunities. Additional advantages:
 <ul>
<li>Technician Student loan relief resources</li>
<li>Employee assistance program</li>
<li>Employee discounts on parts and service repairs</li>
<li>Scholarship awards</li>
<li>Opportunities to join our community service initiatives, which includes paid volunteer hours</li>
<li>Employee referral program with bonus opportunities</li>
</ul>
INDMANAGER
 
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Used Car Manager - Porsche Boston

Boston University

<div>A Patient Coordinator administers the daily desk operations to ensure excellent customer service and front-end operations in the Specialty clinics for both patients and students while meeting educational and fiscal goals. This position strives to make each phase of treatment a very positive experience for all patients from the initial phone call on through the delivery of care to completion. Answer all incoming calls and direct as needed. Check messages and return calls. Greet all scheduled patients, checking them in as arrivals and notifying their doctors. Actively listens in the details of a patient complaint, provides feedback, recommends solutions, and reaches out to supervisors in an effort to resolve issues as needed. Scheduling appointments ensuring continuity of care. Assisting patients with coordination of department referrals. Answering treatment/billing/benefit questions. Triage emergency patients. Provides support to each student with their patient care management issues allowing them to devote their time to the delivery of patient care. Responsible to carry out the established business practices and policies and procedures set forth by the Henry M. Goldman School of Dental Medicine. 

 
 
Required Skills 
HS Diploma required, associate's degree preferred and 1-3 years of experience. 


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</div>

PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs

Plus One, an Optum Company

<div><div>Job Overview:
We are currently seeking a friendly, reliable and professional Receptionist to work at a high-profile company's fitness center located in Boston, MA.
What you will do:<ul><li>
Manage day to day membership operations for the fitness center, ensuring a smooth and positive experience for all members.</li><li>
Track, maintain, and report on membership data to support accurate records and operational insights.</li><li>
Greet members and visitors, delivering exceptional customer service and fostering a welcoming environment.</li><li>
Address member and guest questions, concerns, and feedback in a timely and professional manner, escalating issues to leadership when appropriate.</li><li>
Handle front desk administrative tasks, including account inquiries, membership updates, and payment processing.</li><li>
Support facility standards by completing regular cleanliness and safety walkthroughs and assisting with inventory management for supplies and retail items.</li><li>
Manage the fitness center&rsquo;s social media presence across platforms such as Instagram and Facebook, creating engaging content that promotes programs and offerings.</li><li>
Monitor and analyze social media performance metrics to inform content decisions and continuous improvement.</li><li>
Coordinate the member newsletter, including gathering updates, compiling information, and supporting communication needs.</li><li>
Assist with locker room operations, including annual clean-outs and ongoing locker assignments.</li><li>
Lead training for new team members, using established training guides and providing continued coaching for existing staff as needed.</li><li>
Verify member eligibility by reviewing incoming registrations and supporting documentation.</li><li>
Contribute to the development of materials for quarterly business reviews and other operational reporting.</li><li>
Administer, track, and collect data for annual member satisfaction surveys to support service improvement.</li></ul> 
What we are looking for:<ul><li>
Someone who is available to work (Monday - Friday) 8:00am - 5:00pm (1-hour break included).</li><li>
Prior experience as a receptionist, or related customer service environment required.</li><li>
Ability to network, engage and interact with all clients, guests and members.</li><li>
Strong customer service, organization and communication skills.</li><li>
Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook) and web applications.</li><li>
If applicable to your location, you may be required to obtain CPR/AED and First Aid certifications (company will provide reimbursement in accordance with company&rsquo;s policies).</li></ul> 
About Us:
Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.
Perks of working at Plus One, an Optum company*:
Health and financial:<ul><li>
Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options</li><li>
Dental and Vision coverage plans</li><li>
401(k) Retirement &amp; Savings Plan</li><li>
Life Insurance (team member, spouse and dependents)</li><li>
Short and Long Term Disability Plans</li><li>
Accident &amp; Critical Illness Insurance</li><li>
Transportation and Parking Plans</li><li>
Paid parental leave</li></ul> 
Well-being:<ul><li>
Paid time off</li><li>
Wellness rewards program</li><li>
Free memberships to various fitness facilities and wellness subscriptions</li><li>
24/7 health and wellness support through the Employee Assistance program</li><li>
Entertainment and consumer discounts</li><li>
Inclusion and Belonging Council</li></ul> 
Growth and development:<ul><li>
Free professional development courses through internal learning management systems</li><li>
Discounted certifications through industry leading agencies</li><li>
Free CPR/AED certifications</li><li>
Free continuing education courses and credits</li><li>
Employee Referral Reward program</li><li> 
Please note, some of the benefits listed above are only available to team members who work full time hours.</li></ul>
Equal opportunity statement 
Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law.
Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
For residents of California, Colorado, Connecticut, New York City, and Washington only: The hourly rate for this position ranges from $15 to $22. Pay is based on several factors including, but not limited to, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage requirements.</div></div>

Receptionist

ReadyOn

Note: This is a direct hire role with Aramark, a leading food service employer, at Fenway Park.Job DescriptionWe&rsquo;re looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/ Hostess! That someone special will be the first impression our customers have and the lasting impression of customer service they leave with.In this role all about social connection, a smile and sincere greeting goes a long way. If you&rsquo;re organized, empathetic, and work efficiently, this is the job for you. Not only will you help greet and seat guests at dining locations, but you&rsquo;ll also play a key role in providing general help to guests and solving any issues to make sure our customers leave happily.Making connections with others in an instant is truly an art form, and with your wizarding skills, you&rsquo;ll succeed on our team.Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.Compensation DataCOMPENSATION: The Hourly rate for this position is $19.08 to $19.08. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark&rsquo;s good faith and reasonable estimate of the compensation for this position as of the time of posting.BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits &amp; CompensationThere is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.Job Responsibilities<ul><li>Greets guests as they arrive seat them accordingly ensuring the optimum use of tables</li><li>Ensures any special needs or requests for diners are accommodated and arranged</li><li>Maintains the appearance and cleanliness of the front-of-house environment</li><li>Escalates any guest needs or concerns as necessary</li><li>Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations</li><li>Maintains excellent guest service and positive demeanor towards guests, clients, co-workers, etc.</li><li>Adaptable to guest needs</li><li>Adheres to Aramark safety policies and procedures including proper food safety and sanitation</li></ul>At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifications<ul><li>Previous host/hostess or food service experience preferred</li><li>Demonstrates excellent guest service skills</li><li>Demonstrates excellent communication and interpersonal skills, both written and verbal</li><li>Demonstrates strong organizational skills, accuracy, and attention to detail</li><li>The ideal candidate has a flexible schedule to work evenings, weekends, and holidays</li><li>Enjoys working in a lively environment</li><li>Must be able to obtain food safety certification</li><li>This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).</li></ul>Job Type: Part-timePay: $19.08 per hourBenefits:<ul><li>Flexible schedule</li></ul>Experience:<ul><li>Food service: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Boston, MA 02215 (Required)</li></ul>Work Location: In person

Restaurant Host - Fenway Park (635546)

United Security Inc.

<div>Security Officers - Per Diem/Floater 
Candidate must be flexible to work variable schedules (including weekends) 
Job Summary: USI is seeking high level per diem security officers. Job Duties may include performing security patrols of designated areas by foot, observing for any conditions that may create security concerns or safety hazards, maintaining access control of premises and monitoring entrances and exits. Attending to the front desk, and greeting customers. Security Officers provide high level of customer service and assistance to clients, client employees and visitors in a polite and professional manner. 
Qualifications/Requirements:<ul><li>
Exceptional Customer Service</li><li>
Proficient with technology and using multiple software and applications</li><li>
Customer service experience preferred</li><li>
Ability to type quickly to process visitors and employees efficiently.</li><li>
Speak clearly and concisely</li><li>
Ability to keep a neat and organized workstation</li><li>
High School Diploma or GED</li><li>
Ability to sit or stand for long periods of time</li><li>
Ability to conduct foot patrols frequently</li></ul>
Responsibilities include:<ul><li>
Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages.</li><li>
Provide a high level of customer service by interacting with visitors and staff in a professional manner that is proactive, friendly and helpful</li><li>
Projects a positive image in dress and decorum.</li><li>
Maintains regular, consistent attendance record.</li><li>
Knowledgeable of and adhere to all rules and regulations, policies, and orders.</li><li>
Interacts with guests and employees in a professional manner.</li></ul>
SKILL REQUIREMENTS<ul><li>
Position requires excellent verbal &amp; written communication skills.</li><li>
Must have experience in providing detailed case reports.</li><li>
Excellent computer skills with high level of proficiency in MS Word, Excel, PowerPoint</li><li>
Maintain the highest ethical and professional standards.</li><li>
Must be able to multi-task and self-manage in a dynamic environment.</li><li>
Active Drivers License preferred</li></ul></div>

Security Officers - Per Diem/Floater

Explore 378+ Guest service agent front desk in Boston this March. Find roles across top companies and apply now to boost your career.