airport curbside concierge check-in agent

front desk agent

operations agent

administrative assistant/receptionist Jobs in Houston

administrative assistant/receptionist

airport curbside concierge check-in agent Jobs in Houston

apartment leasing agent

guest service agent

GPI Management

<div><p><b>Job description:</b></p><p>
中国城酒店式公寓前台客服</p><ul><li>中英文流利，沟通能力强，责任心强</li><li>能够使用 Microsoft Word， Excel创建和编辑</li><li>能供根据工作需求学习并使用其他办公软件</li><li>能够清晰有效地进行英文的口头和书面沟通</li><li>专业的面对面，电话以及邮件沟通的能力和礼仪</li><li>良好的沟通能力，表达能力，理解能力和学习能力</li></ul><p><b>
Key Responsibilities:</b></p><ul><li>
Greet and welcome guests warmly and professionally</li><li>
Manage guest check-ins and check-outs, ensuring accurate information</li><li>
Answer phone calls and address guest inquiries efficiently</li><li>
Provide guests with information about hotel facilities, services, and local attractions</li><li>
Handle guest complaints and resolve issues promptly</li><li>
Process payments and maintain accurate financial records</li><li>
Assist with night audit duties when necessary</li><li>
Keep the front desk area clean and organized</li></ul><p><b>
Qualifications:</b></p><ul><li>
(English/Chinese) skills preferred, but not required</li><li>
Strong guest relations skills with a focus on hospitality</li><li>
Proficiency in operating phone systems and managing multiple calls simultaneously</li><li>
Knowledge of front desk operations and customer service best practices</li><li>
Strong organizational and time management skills</li><li>
Ability to handle challenging situations with patience and professionalism</li><li>
Familiarity with hospitality management software is a plus</li><li>
Multilingual abilities are an asset</li></ul><p><b>
Benefits:</b></p><ul><li>
401k</li><li>
Dental insurance</li><li>
Employee discounts</li><li>
Flexible schedule</li><li>
Health insurance</li><li>
Paid time off</li><li>
Vision insurance</li><li>
Holiday Pay</li></ul><p>
</p><p>gGh2SQL0Qf</p></div>

Front Desk Agent (Bilingual Chinese Preferred)

CoralTree Hospitality

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 You will be an integral member of the Magnolia Houston Hotel team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
  </li>
  <li>
   Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
  </li>
  <li>
   Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
  </li>
  <li>
   Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests&rsquo; needs are being met.
  </li>
  <li>
   Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it&rsquo;s also a lot of fun! Experience.
  </li>
  <li>
   Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
  </li>
  <li>
   People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator.
  </li>
  <li>
   Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
  </li>
  <li>
   A qualified applicant is a &ldquo;people person&rdquo; who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. #Magnolia
  </li>
 </ul>
</div>


Front Desk Agent

Magnolia Hotels

<div>
 You will be an integral member of the Magnolia Houston Hotel team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
  </li>
  <li>
   Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
  </li>
  <li>
   Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
  </li>
  <li>
   Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests&rsquo; needs are being met.
  </li>
  <li>
   Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it&rsquo;s also a lot of fun! Experience.
  </li>
  <li>
   Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
  </li>
  <li>
   People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator.
  </li>
  <li>
   Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
  </li>
  <li>
   A qualified applicant is a &ldquo;people person&rdquo; who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. #Magnolia
  </li>
 </ul>
</div>


City of Houston, TX

<div><div><div><h2 class="jobSectionHeader"><b>POSITION OVERVIEW</b></h2></div>
<p></p><div><div><b>Applications Accepted From: ALL PERSONS INTERESTED</b></div><div><b>
Division/Section: Operations I Landside Operations, Hobby Airport (HOU)</b></div><div><b>
Workdays &amp; Hours: Shift work, rotating schedule, weekend/holidays - subject to change</b></div><br>
<b>
Purpose of Division</b><br>
The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside Operations, Security, Airport Badging Offices, Safety, and Emergency Management at George Bush Intercontinental and William P. Hobby Airport. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration(TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA), and other agencies ensuring the highest level of safety and security for our customers..<br>
<br>
<b>Description of Duties/Essential Functions of the Position</b><br>
The Traffic Operations Agent assists in the daily operational activities to ensure a safe and seamless movement of customers using roadways, terminal(s), and ground transportation. The Traffic Operations Agent maintains efficient operations of roadways and ground transportation activities by identifying impediments, collaborating with peers to delegate tasks based on operational peaks and needs, keeping the Landside Operations Supervisor informed, and staying abreast of changes to Code of Federal Regulations Title 49, Parts 1542, 1540, and other state, local regulations related to the operations of the airport. The Traffic Operations Agent provides a safe airport environment by conducting vehicle and road inspections, monitors weather, coordinating the elimination of safety hazards, controlling emergency responses until relieved, and participating in emergency preparedness events and activities. This position ensures a secure airport environment through compliance enforcement from persons using airport facilities and services. The Traffic Operations Agent achieves compliance through enforcement of airport operation procedures, government regulations, and challenging airport badge holders attempting to bypass security procedures. Further, the Traffic Operations Agent builds working relationships with ground transportation providers based on commitment and trust and proactively anticipate incidents by identifying resolutions to the benefit of all parties involved.<br>
<br>
<b>Essential job duties and responsibilities for the Traffic Operations Agent include but not limited to:</b><br>
<ul><li>Monitors curb zones for safe and efficient traffic flow of both pedestrians and vehicles. Enforces tow and parking regulations and issues citations.</li><li>Monitors passenger and guest access to airport terminals. Assists with traffic accidents and disabled vehicles by notifying emergency personnel and maintenance teams as needed.</li><li>Provides customer service while performing duties. Assists airport customers by answering questions and resolving issues.</li><li>Responds to calls for assistance by customers and the Airport Operations Center (AOC) in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise.</li><li>In accordance with CFR 1542, which covers airport security and safety, notifies supervisor of any unsafe conditions, violations and/or discrepancies at airport facilities and terminals. May monitor security access points, challenge airport badges, conduct periodic and random checks, in partnership with all stakeholders, tenants, contractors and other governmental agency representatives.</li><li>Completes daily reports/logs of all activities (/vehicle activity, etc.) conducted during a shift.</li><li>May facilitate commercial vehicle processing (i.e. limousines, shuttles, taxis and Transportation Network Company &ldquo;TNC&rdquo; vehicles), including permit sales and compliance by conducting inspections in accordance with applicable regulations and policies.</li><li>Supports passengers, guests, and operational activities during emergencies, outages, construction-related closures and other irregular operations. During emergencies, acts as a field liaison and maintains order following the Airport Emergency Plan and other airport rules and regulations.</li><li>May suggest improvements to the customer experience, such as passenger processing and facility aesthetics, based on observations and/or input of passengers, business partners and team members.</li><li>Contributes to the team by performing other duties as assigned</li></ul><br>
<b>
WORKING CONDITIONS</b><br>
Must be able to stand on hard surfaces, walk for extended periods of time, and multi-task. This position must also be able to work any shift to include: rotating shift, nights, weekends, holidays, and is expected to participate in emergency preparedness events and activities. The position requires intermittent stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are routine discomforts from exposure to heat, cold, moisture/wetness, and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated gross motor movements within low tolerance demands with no real speed requirements.</div><p></p>
<div><h2 class="jobSectionHeader"><b>MINIMUM REQUIREMENTS</b></h2></div>
<div><p><b>EDUCATIONAL REQUIREMENTS:</b><br>
Requires an Associate&rsquo;s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field.<br>
<br>
<b>EXPERIENCE:</b><br>
Six (6) months of experience in airport operations, airport security, airport safety and/or any other customer service-related field is required.<br>
<br>
<b>Directly related professional experience in airport operations/security or customer service may substitute for the above education requirement on a year-for-year basis.</b><br>
<br>
<b>LICENSES/CLEARANCES:</b><br>
Requires a valid Class C Texas Driver&rsquo;s license and compliance with COH policies on driving.<br>
<b><i>&ldquo;Candidates must be able to obtain all security required badge access including Custom Border Patrol access within 6 months from the hire date.&quot;</i></b></p></div>
<div><h2 class="jobSectionHeader"><b>PREFERENCES</b></h2></div>
<p></p><div><div>Preference will be given to applicants with airport operations, airport security, or law enforcement. Consideration will be given to applicants with customer service experience in an aviation setting. Preference will be given to applicants with experience conducting traffic control for a large facility. Candidates with the ability to communicate effectively verbally and in writing; effective communication when using bilingual or multilingual skills to communicate with customers is a plus. Experience with Microsoft Office Suite and business writing skills is preferred.</div><div></div><div><b><i><br>
*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*</i></b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>GENERAL INFORMATION</b></h2></div>
<div><p><b>SELECTION/SKILLS TESTS REQUIRED</b><br>
The selection process will involve application review and/or interview. Department may administer skills assessment test.<br>
<br>
<b>SAFETY IMPACT POSITION/YES</b><br>
<b>If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.</b><br>
<br>
<b>Pay Grade - 13</b><br>
<br>
<b>SALARY INFORMATION</b><br>
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.<br>
<br>
<b>APPLICATION PROCEDURES</b><br>
<b>Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.</b><br>
<br>
To view your detailed application status, please log-in to your online profile by<br>
visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1858.<br>
<br>
If you need special services or accommodations, call 281-233-1858 TTY 7-1-1) If you need login assistance or technical support call 855-524-5627.<br>
<br>
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.<br>
<br>
<b>All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.</b><br>
<br>
<b>Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit:</b><br>
<br>
<b>EOE Equal Opportunity Employer</b><br>
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</p></div></div></div>
<br><div><div><div><div><b>Employer</b></div>
<div>City of Houston</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>901 Bagby St<br>
<br>
Houston, Texas, 77002
</p></div></div></div><div><div><div><b>Website</b></div>
<div>https://www.houstontx.gov/</div></div></div></div>

Traffic Operations Agent - Hobby Airport

Ember & Greens

<p><b>Job Summary</b><br/>We are seeking a friendly and professional Server/Bartender to join our dynamic team. The ideal candidate will excel in providing exceptional guest service, creating a welcoming atmosphere, and efficiently managing food and beverage orders. This role requires a strong knowledge of food and drink menus, excellent communication skills, and the ability to work in a fast-paced environment. Experience with POS systems, fine dining, and hospitality standards is highly valued. The position offers an opportunity to showcase your culinary and customer service skills while contributing to a memorable guest experience.</p><p><b>Responsibilities</b></p><ul><li>Take and serve food and beverage orders accurately using POS systems such as Aloha POS, Micros POS, and OpenTable.</li><li>Prepare and serve alcoholic and non-alcoholic beverages in accordance with safety and quality standards.</li><li>Provide attentive guest service, ensuring guest satisfaction through prompt and friendly interactions.</li><li>Upsell menu items to increase sales while maintaining professionalism.</li><li>Maintain cleanliness and sanitation of work areas, including bar stations, dining areas, and service stations in compliance with food safety regulations.</li><li>Handle cash transactions accurately, including cashiering duties and cash handling procedures.</li><li>Assist with food preparation, bussing tables, and supporting kitchen staff when needed.</li><li>Manage guest relations by addressing inquiries, resolving issues promptly, and ensuring a positive dining experience.</li><li>Follow all sanitation standards for food handling and ensure compliance with health regulations.</li><li>Collaborate with team members to ensure smooth restaurant operations during shifts.</li></ul><p><b>Experience</b></p><ul><li>Previous experience in food service or restaurant environments is preferred, especially in fine dining or nightclub settings.</li><li>Familiarity with POS systems such as Aloha POS, Micros POS, and OpenTable is advantageous.</li><li>Experience in serving or bartending roles with knowledge of cocktail preparation and beverage service.</li><li>Strong skills in time management, upselling techniques, and guest relations are essential.</li><li>Background in food safety protocols, sanitation practices, and food handling standards is highly desirable.</li><li>Prior experience in hospitality or customer service roles that involve cash handling, basic math skills, and guest engagement will be beneficial. Join our team to deliver outstanding service while working in a vibrant environment that values professionalism, teamwork, and guest satisfaction!</li></ul><p>Job Types: Full-time, Part-time</p><p>Base Pay: $15.00 - $20.00 per hour</p><p>Work Location: In person</p>

Sever/ Bartender

Willies Grill & Icehouse, LLC

<div><p><b>Job Summary</b></p><p></p><p><br>
The Servers role is to provide Guest First service at all times, making the Guest the center of all they do. This includes friendly and timely interaction with Guests and Team Members, creating perfect orders, answering questions, taking and delivering the Guests order, cooperative service, and following up to ensure each Guest receives their correct food and/or drink order. Every Guest is made to feel welcome at all times.</p><p></p><p><b><br>
Responsibilities and essential job functions include but are not limited to the following:</b></p><ul><li>
To know and follow posted schedule and strict adherence to posted clock in/out times.</li><li>
Adherence to company uniform and grooming policies</li><li>
Timely and courteous service to Willies guests in his or her station as well as other tables in the restaurant.</li><li>
Thorough knowledge of menu items, wines, beers, and cocktails</li><li>
Adherence to company, state, and county sanitation standards</li><li>
Maintains a clean and organized workstation</li><li>
Maintains friendly, helpful, positive attitude</li><li>
Knows and follows Willies operating policies</li><li>
Adheres to Willies steps of service</li><li>
Welcomes and greets Guests following established service guidelines</li><li>
Ready and willing to assist fellow Team Members in meeting Guest needs</li><li>
Answers questions and makes recommendations about our food, beverages, features, and other restaurant functions and services</li><li>
Clearly understands the correct process in serving Guests with allergens</li><li>
Takes food and beverage orders from Guests, repeating order for Guest confirmation. Correctly enters the order in our point-of-sale system following established ringing guidelines</li><li>
Follows alcohol awareness procedures to prevent Guest intoxication; notifies Manager on Duty with any questions surrounding alcohol service to Guests</li><li>
Delivers food and beverages to Guests</li><li>
Assists other Bartenders &amp; Servers in taking care of Guests, providing cooperative service</li><li>
Monitors and observes the Guests dining experience, ensuring Guests are satisfied with their food, beverage, and service. Pre-busses throughout the dining experience. Responds promptly and courteously to any requests</li><li>
Prepares final bill, presents check to Guest, accepts payment (including coupons and gift cards), processes credit card charges or makes change (if applicable). Turns in required amount of cash and charge vouchers daily. Follows established cash handling procedures</li><li>
Thanks Guests for their visit and invites them to return</li><li>
Participates in the clearing and resetting of dining room tables</li><li>
Assists other servers, BOH team, and counter/bartenders in their tasks when necessary</li><li>
Responsible for all side work and cleaning duties outlined in the restaurant</li><li>
Carries out all other duties as assigned by management</li><li>
Attends all company meetings, training seminars as required</li><li>
Performs side work at the start, throughout, and end of each shift as required</li><li>
Performs all duties and responsibilities according to the Companys written employee handbook, including Performance Expectations and Dress/Style/Grooming Guidelines</li><li>
Keeps immediate supervisor promptly and fully informed of all Guest service issues. Takes prompt corrective action as appropriate</li><li>
Treats all Guests, Team Members, and Managers with the greatest degree of respect and courtesy</li><li>
Maintains a friendly and cooperative attitude while at work</li><li>
Portrays a favorable image of Willies Grill and Icehouse at all times</li><li>
Performs related tasks as assigned by Restaurant Management</li></ul><p></p><p><b><br>
Qualifications</b></p><p></p><p><b><br>
EDUCATION/TRAINING/WORK EXPERIENCE</b>
</p><ul><li>6 mos. to 2 years related experience preferred</li><li>
High school diploma or equivalent preferred</li><li>
Alcohol Certification required</li><li>
Food Handlers Certificate as required</li></ul><p></p><p><b><br>
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES</b></p><ul><li>
Ability to see, hear, read, and write in English. Basic math and verbal communication skills required</li><li>
Ability to comprehend and follow written and verbal direction</li><li>
Must be able to speak clearly and listen attentively to guests, other employees and managers</li><li>
Possess basic math skills and have the ability to handle money and operate a point-of-sale system</li><li>
Ability to manage his or her own workflow and resolve questions and problems with supervisor</li></ul><p></p><p><b><br>
PHYSICAL REQUIREMENTS</b></p><ul><li>
Ability to stand and/or walk throughout the entire shift and work in a restaurant environment</li><li>
Ability to lift up to 50 lbs</li><li>
While performing the duties, this position is regularly required to stand and walk; talk or hear, in person and by telephone; uses hands repetitively to finger, handle, feel or operate restaurant equipment</li></ul><br>
<p></p>
<br>
Brand: Willies Grill &amp; Icehouse, LLC
<br>
Address: 7092 Highway 6 North Houston, TX - 77095
<br>
Property Description: 2005-Highway 6-Houston, TX
<br>
Property Number: 2005</div>

Server

Osha Thai Kitchen

<p><b>Job Description: Hostess / Host</b></p><p>The Hostess is responsible for creating a warm and welcoming first impression for every guest. This position manages the front door, seating flow, reservations, waitlist, and guest communication to help the restaurant run smoothly and provide excellent customer service.</p><p><b>Key Responsibilities</b></p><p>Greet guests warmly as they enter the restaurant and thank them as they leave.</p><p>Manage reservations, walk-ins, and the waitlist in an organized and professional manner.</p><p>Seat guests according to server rotation, table availability, and restaurant flow.</p><p>Communicate accurate wait times to guests and keep them updated during busy periods.</p><p>Answer phone calls professionally and assist with reservations, general questions, and takeout inquiries when needed.</p><p>Keep the host stand, menus, and front entrance clean and organized.</p><p>Assist servers and managers by helping guests with basic requests.</p><p>Monitor dining room activity and communicate with servers, bussers, and managers to ensure smooth seating and service.</p><p>Handle guest concerns politely and notify the manager when needed.</p><p>Support the team during busy periods by helping with menus, to-go orders, cleaning tables, or other tasks as assigned.</p><p><b>Qualifications</b></p><p>Friendly, professional, and welcoming personality.</p><p>Strong communication and customer service skills.</p><p>Ability to stay calm and organized in a fast-paced restaurant environment.</p><p>Basic phone etiquette and ability to manage reservations or waitlist systems.</p><p>Reliable, punctual, and able to work evenings, weekends, and holidays as needed.</p><p>Previous restaurant or customer service experience is preferred but not required.</p><p><b>Physical Requirements</b></p><p>Ability to stand and walk for long periods of time.</p><p>Ability to move quickly and safely through the restaurant.</p><p>Ability to lift or carry menus, small supplies, or light items as needed.</p><p><b>Job Summary</b></p><p>The Hostess plays an important role in the guest experience by making sure every guest feels welcomed, seated properly, and cared for from the moment they arrive. This position requires professionalism, teamwork, organization, and a positive attitude.</p><p>Pay: $15.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Work Location: In person</p>

Host/Hostess

Explore 184+ Guest service agent in Houston this July. Find roles across top companies and apply now to boost your career.

184 guest service agent jobs In Houston

Front Desk Agent (Bilingual Chinese Preferred)

Front Desk Agent

Front Desk Agent

Traffic Operations Agent - Hobby Airport

Sever/ Bartender

Server

Host/Hostess