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government affairs & customer service support specialist Jobs in Washington

guest service coordinator Jobs in Washington

guest service coordinator

guest service agent

Salamander Washington DC

<div>
 We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.
 <br/>
 <br/>
 All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.
 <br/>
 <br/>
 We specialize in the management of Four- and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.
 <br/>
 <br/>
 <strong>
  POSITION OBJECTIVE
  <br/>
  <br/>
 </strong>
 Attend to guest needs, including but not limited to, guest registration, check-out and cashiering.
 <br/>
 <br/>
 <strong>
  Essential Job Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet and warmly welcome guests upon arrival.
  </li>
  <li>
   Register guests into the system, verifying reservation, address, email address, phone number and method of payment information.
  </li>
  <li>
   Promote the I-prefer Hotel Reward Program and provide recognition and benefits to all present members.
  </li>
  <li>
   Apply payment to guests&rsquo; accounts both at the time of registration and at checkout.
  </li>
  <li>
   Post miscellaneous charges as requested.
  </li>
  <li>
   Handling Cash Transaction including foreign currency exchange.
  </li>
  <li>
   Answer phone calls in a timely and professional manner.
  </li>
  <li>
   Respond and process guest requests (including by email) in a timely and efficient manner.
  </li>
  <li>
   Handling guest&rsquo;s complaint up to the guest&rsquo;s complete satisfaction.
  </li>
  <li>
   Log and update the opportunity into the HOTSOS to communicate with the team
  </li>
  <li>
   Record guests preference, update into guest profile and act upon
  </li>
  <li>
   Assist guests in business needs such as printing out the document.
  </li>
  <li>
   Provide guests with information regarding hotel facilities and local attractions.
  </li>
  <li>
   Assist guests to book (a table, a ticket, a tour etc.) in absence of Concierge
  </li>
  <li>
   Escort the guests to the room and perform a room orientation in absence of Bellman
  </li>
  <li>
   Reserve a room or modify a room reservation in absence of Reservation
  </li>
  <li>
   Provide an appreciative fond farewell and encouragement to return to the departing guestS.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education/Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school or equivalent education required.
  </li>
  <li>
   Must be 18 years of age or older.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Required Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to speak, read, write and understand English used in the workplace.
  </li>
  <li>
   Must be able to read and write to facilitate the communication process.
  </li>
  <li>
   Requires good communication skills, both verbal and written.
  </li>
  <li>
   Must possess basic computational ability.
  </li>
  <li>
   Must possess basic computer skills.
  </li>
  <li>
   General knowledge of the city where hotel is located and its attractions.
  </li>
  <li>
   Extensive knowledge of the hotel, its services and facilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PHYSICAL DEMANDS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
  </li>
  <li>
   Must be able to stand and exert well-paced ability for up to 4 hours in length.
  </li>
  <li>
   Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
  </li>
  <li>
   Must be able to exert well-paced ability in limited space.
  </li>
  <li>
   Must be able to lift up to 15 lbs. occasionally.
  </li>
  <li>
   Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  </li>
  <li>
   Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  </li>
  <li>
   Ability to spend extended lengths of time viewing a computer screen.
  </li>
  <li>
   Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  </li>
  <li>
   Requires manual dexterity to use and operate all necessary equipment.
  </li>
  <li>
   Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, photocopiers and other office equipment as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  WORK ENVIRONMENT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
  </li>
  <li>
   Must be able to change activity frequently and cope with interruptions.
   <br/>
   <br/>
  </li>
 </ul>
 Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
</div>


Guest Service Agent

Fairmont Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  Join
 </strong>
 <strong>
  us at Accor,
 </strong>
 <strong>
  where
 </strong>
 <strong>
  life pulses
 </strong>
 <strong>
  with
 </strong>
 <strong>
  passion!
  <br/>
  <br/>
 </strong>
 As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
 <br/>
 <br/>
 By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
 <br/>
 <br/>
 You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
 <br/>
 <br/>
 You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
 <br/>
 <br/>
 Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
 <br/>
 <br/>
 <strong>
  Hospitality
 </strong>
 <strong>
  is
 </strong>
 <strong>
  a
 </strong>
 <strong>
  work
 </strong>
 <strong>
  of
 </strong>
 <strong>
  heart
 </strong>
 <strong>
  ,
  <br/>
  <br/>
 </strong>
 <strong>
  Join
 </strong>
 <strong>
  us and
 </strong>
 <strong>
  become
 </strong>
 <strong>
  a
 </strong>
 <strong>
  Heartist&reg;.
  <br/>
  <br/>
 </strong>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 If creating memories and being part of an exceptional guest experience appeals to you, you may be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C. Located in Washington's fashionable West End, The Fairmont Washington, D.C. surrounds you with comfort and luxury and is the ideal environment to foster your career.
 <br/>
 <br/>
 We are currently looking for ambassadors who are passionate about the hospitality industry and have previous Front Office experience to join our Front Office Team as a Front Desk Agent.
 <br/>
 <br/>
 Front Desk Agents are responsible for providing exceptional guest service in a friendly, welcoming and courteous manner.
 <br/>
 <br/>
 <strong>
  What Is In It For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salary
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Medical, Dental and Vision Insurance, 401K
  </li>
  <li>
   Employee benefit card offering discounted rates in Accor worldwide
  </li>
  <li>
   Learning programs through our Academies
  </li>
  <li>
   Opportunity to develop your talent and grow within your property and across the world!
  </li>
  <li>
   Ability to make a difference through our Corporate Social Responsibility activities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Rate of Pay: $24.00-26.00 per hour
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Check-in/check-out process
  </li>
  <li>
   Cash and credit card handling
  </li>
  <li>
   Post all transactions; ensure that all bills are kept up to date and accurate.
  </li>
  <li>
   Assist guests both in person and on the phone.
  </li>
  <li>
   Take advance reservations, bookings and special requirements, where necessary.
  </li>
  <li>
   Able to deal with guest messages and enquires in an efficient manner.
  </li>
  <li>
   To ensure each guest receives a warm welcome upon arrival at the hotel.
  </li>
  <li>
   Ensuring guest reservations and profiles are correct
  </li>
  <li>
   Must be able to stand for long periods of time
  </li>
  <li>
   Must comply with all standard operating procedures and policies as well as service standards
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Must be detail-oriented
  </li>
  <li>
   A knack for problem solving
  </li>
  <li>
   Positive and team-oriented
  </li>
  <li>
   Passion for guest service
  </li>
  <li>
   Excellent interpersonal skills
  </li>
  <li>
   Highly organized, results-oriented, work well under pressure
  </li>
  <li>
   Must be able to work flexible schedules including weekends and holidays
  </li>
  <li>
   Previous Front Office experience preferred
  </li>
  <li>
   College/University degree in related discipline an asset
  </li>
  <li>
   Knowledge of Property Manager systems (Opera) an asset
  </li>
  <li>
   Must be legally authorized to work in the United States without sponsorship.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Standing/sitting for long periods of time
  </li>
  <li>
   Ability to lift, carry, push, and pull up to 30 pounds
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 All your information will be kept confidential according to EEO guidelines.
</div>


Front Desk Agent

Dacha Beer Garden

<div>
 <strong>
  POSITION SUMMARY:
 </strong>
 The Private Event Bartender supports private events primarily in the Dacha Loft by delivering excellent guest service in a dual role: bartender and server. This position requires comfort making classic/basic cocktails, handling beer and wine service, and executing full-service dining, including coursed meals and polished table-side hospitality.
 <br/>
 <br/>
 <strong>
  Essential Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 Bartending (Event Bar + Service Bar)
 <br/>
 <br/>
 <ul>
  <li>
   Set up, maintain, and break down the event bar; keep the bar clean, stocked, and guest-ready throughout the event.
  </li>
  <li>
   Prepare classic cocktails and mixed drinks with consistent technique, proper measurements, glassware, ice, and garnishes.
  </li>
  <li>
   Serve beer, wine, and non-alcoholic beverages with speed, accuracy, and responsible alcohol service.
  </li>
  <li>
   Support the event flow by producing drinks for dining guests and coordinating timing with the floor team.
   <br/>
   <br/>
  </li>
 </ul>
 Event Service (Server Responsibilities)
 <br/>
 <br/>
 <ul>
  <li>
   Provide attentive table service including greeting, order taking, coursing, clearing, resetting, and guest follow-up.
  </li>
  <li>
   Execute proper wine service (presentation/opening/pouring) and assist guests with beverage selections.
  </li>
  <li>
   Communicate clearly with the kitchen and event lead to ensure smooth pacing and guest satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 Professional Standards
 <br/>
 <br/>
 <ul>
  <li>
   Protect guests and the business by following sanitation, safety, and alcohol control policies.
  </li>
  <li>
   Work as a team&mdash;jump in where needed during busy event moments.
  </li>
  <li>
   Maintain required certifications (e.g., TIPS/TAMS) and any applicable DC alcohol credentials per role requirements.
   <br/>
   <br/>
  </li>
 </ul>
 AVAILABILITY
 <br/>
 <br/>
 <ul>
  <li>
   Weekend and late-night availability are required.
  </li>
  <li>
   Schedule varies based on private event bookings (evenings, weekends, and occasional late finishes).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1&ndash;2+ years of experience in bartending and serving, preferably in private events, upscale casual, or fine dining.
  </li>
  <li>
   Comfortable with classic cocktails, beer service, and wine service with coursed dinners.
  </li>
  <li>
   Strong communication, calm under pressure, and professional guest-facing demeanor.
  </li>
  <li>
   Reliable, punctual, and able to work independently while staying aligned with event leadership.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical &amp; Other Demands
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Standing/walking for the duration of the shift; frequent bending, reaching, lifting, carrying (up to ~50 lbs).
  </li>
  <li>
   Ability to work late hours and weekends based on event schedule.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  DISCLAIMER
  <br/>
  <br/>
 </strong>
 This description is not all-inclusive; duties may change based on business needs.
 <br/>
 <br/>
 Dacha is an Equal Opportunity Employer.
</div>


Private Event Bartender/Server

Ulta

<div>&lrm; : We consider applications for this position on an ongoing basis. OVERVIEW:
<div><b>
Experience</b> a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences&mdash;for true beauty enthusiasts. At Ulta Beauty, we&rsquo;re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.</div><div><br>
</div><div>If you seek <b>greater purpose</b>&mdash;a place of vision, mission, and lived values&mdash;where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.</div><br>
<div></div>
 :
<div><b>
GENERAL SUMMARY &amp; SCOPE</b></div><div>
The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. This position supports the Sales Manager (SM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.</div><div></div><div><b><br>
PRINCIPAL DUTIES &amp; RESPONSIBILITIES</b> (*Essential Job Functions)</div><div>
The PBA is a champion of Ulta Beauty&rsquo;s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):</div><div></div><div><b><br>
Performance</b></div><ul><li>
Contribute to meeting or exceeding the store&rsquo;s goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales, with a specific focus on the prestige category and iconic brands as set by Ulta Beauty for the store.</li><li>
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store.</li><li>
Courteously handle sales, refunds, and exchanges.</li><li>
Routinely perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.</li><li>
Book appointments for, and support the execution of, services and in-store events that deliver an unrivaled guest experience while delivering on prestige and iconic brand sales goals.</li><li>
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.</li><li>
Maintain prompt, regular attendance.</li></ul><div></div><div><b><br>
People</b></div><ul><li>
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.</li><li>
Collaborate with managers and associates throughout the store to help grow the business.</li><li>
Regularly participate in ongoing training, including prestige and iconic brand product training as directed and brand and category education, to enable continuous professional development and drive prestige sales performance.</li></ul><div></div><div><b><br>
Process</b></div><ul><li>
Be knowledgeable of and ensure compliance with Ulta Beauty&rsquo;s policies, procedures, and standards.</li><li>
Adhere to Ulta Beauty&rsquo;s dress code.</li><li>
Drive sales by keeping prestige and iconic brand work area replenished, signed and faced, and ensuring testers are continuously available and maintained in compliance with hygiene standards.</li><li>
Maintain outstanding store operational standards, including cleanliness of the salesfloor, restrooms, cashwrap, backroom, and break area and ensuring that makeover stations adhere to company standards at all times.</li><li>
Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty&rsquo;s technology and best practices.</li><li>
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor and when prompted by Ulta Beauty&rsquo;s systems.</li><li>
Protect company assets by following loss prevention best practices and providing exceptional guest service.</li><li>
Execute other operational tasks as directed.</li></ul>
 :
<div><b>
JOB QUALIFICATIONS</b></div><div></div><div><b><br>
Education</b></div><ul><li>
High school diploma is preferred</li><li>
Cosmetology, esthetician or demonstrator&rsquo;s license where required by state law</li></ul><div></div><div><b><br>
Experience</b></div><ul><li>
1 year of relevant work experience or equivalent combination of education and relevant work experience preferred</li></ul><div></div><div><b><br>
Skills</b></div><ul><li>
Demonstrates a passion and significant competency for prestige product, guest service, and selling</li><li>
Ability to build and maintain strong customer relationships</li><li>
Ability to work independently and as part of a team</li><li>
Strong communication skills</li></ul><div></div><div><b><br>
SPECIAL POSITION REQUIREMENTS</b></div><ul><li>
Work a flexible schedule to include days, evenings, weekends, and holidays</li><li>
Attend corporate business meetings and conferences, including overnight stays</li></ul><div></div><div><b><br>
WORKING CONDITIONS</b></div><ul><li>
Frequent mobility throughout the store during shift</li><li>
Frequent standing, bending, reaching, pulling, pushing, and twisting during shift</li><li>
Continuous lifting and/or moving up to 10 lbs. during shift</li><li>
Continuous coordination and manipulation of objects during shift</li></ul><div>
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.</div>
About:
<div>
At <b>Ulta Beauty</b> (NASDAQ: ULTA), <b><i>the possibilities are beautiful</i></b>. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty&rsquo;s own private label. Ulta Beauty also offers a full-service salon in every store featuring&mdash;hair, skin, brow, and make-up services.</div><div></div><div><i><br>
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</i></div></div>

Prestige Beauty Advisor

Hilton Washington DC National Mall The Wharf

<div>
 Capital Hilton is looking to welcome a Security Officer to join the team!
 <br/>
 <br/>
 Our historic hotel is in the heart of the nation&rsquo;s capital, less than a mile from McPherson Sq metro station has 559 guest rooms, over 31,235 total event space and 21 meeting rooms. Our 5+ team members report to the Director of Security.
 <br/>
 <br/>
 The ideal candidate holds 2+ years as a security officer across various industries and 2+ years customer service experience. A current, active security license in the state of D.C. is required. Ability to work the varying shifts. Prior hotel experience a plus!
 <br/>
 <br/>
 <strong>
  Shift Pattern
 </strong>
 : Full Availability (weekday, weekend, and holidays) AM/MID/PM shifts - Primary shifts 3PM-11:30PM
 <br/>
 <br/>
 <strong>
  Pay Rate
 </strong>
 : $24.00 per hour
 <br/>
 <br/>
 Medical Insurance Coverage Available &ndash; for you and your family.
 <br/>
 <br/>
 <strong>
  The Benefits
 </strong>
 &ndash; Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
 <br/>
 <br/>
 <ul>
  <li>
   Access to pay when you need it through DailyPay
  </li>
  <li>
   Mental health resources including Employee Assistance Program
  </li>
  <li>
   Best-in-Class Paid Time Off (PTO)
  </li>
  <li>
   Go Hilton travel program: 100 nights of discounted travel
  </li>
  <li>
   Parental leave to support new parents
  </li>
  <li>
   Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
  </li>
  <li>
   401K plan and company match to help save for your retirement
  </li>
  <li>
   Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  </li>
  <li>
   Career growth and development
  </li>
  <li>
   Team Member Resource Groups
  </li>
  <li>
   Recognition and rewards programs
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
  </li>
  <li>
   Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
  </li>
  <li>
   Promote safe work practices
  </li>
  <li>
   Initiates preliminary investigations into incidents, as needed
  </li>
  <li>
   Writes reports and ensures accuracy of necessary documentation, as needed
  </li>
  <li>
   Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
 <br/>
 <br/>
 <ul>
  <li>
   Hospitality - We're passionate about delivering exceptional guest experiences.
  </li>
  <li>
   Integrity - We do the right thing, all the time.
  </li>
  <li>
   Leadership - We're leaders in our industry and in our communities.
  </li>
  <li>
   Teamwork - We're team players in everything we do.
  </li>
  <li>
   Ownership - We're the owners of our actions and decisions.
  </li>
  <li>
   Now - We operate with a sense of urgency and discipline
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 In addition, we look for the demonstration of the following key attributes:
 <br/>
 <br/>
 <ul>
  <li>
   Quality
  </li>
  <li>
   Productivity
  </li>
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   Dependability
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   Customer Focus
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   Adaptability
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  What will it be like to work for Hilton?
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 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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  Work Locations
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 Hilton Capital
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  Schedule
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 Full-time
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  Brand
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 Hilton Hotels &amp; Resorts
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 Security and Loss Prevention
</div>


Security Officer - Capital Hilton

Sparkbit 360

<div>
 <ul>
  <li>
   Job Description
  </li>
  <li>
   Position Overview: We are searching for a reliable and detail-oriented Front Desk Agent to support daily front office operations and assist with administrative tasks at our Washington location. This role works closely with team members to ensure organized records, efficient communication, and smooth day-to-day operations.
   <br/>
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  Responsibilities:
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  <li>
   Greet and welcome visitors, clients, and team members in a professional manner
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   Manage incoming calls, emails, and general inquiries
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   Maintain organized records of visitor logs, appointments, and office activities
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   Assist with scheduling meetings and coordinating front desk activities
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   Provide friendly and professional assistance to guests and staff
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 <strong>
  Qualifications:
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  <li>
   High school diploma or Associate degree preferred
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  <li>
   Strong organizational and time-management skills
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   Ability to work collaboratively in a team environment
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   Attention to detail and accuracy in handling information
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   Good communication and customer service skills
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  What We Offer:
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   Competitive pay
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   Opportunities for advancement
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   Professional development and training
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   Supportive and collaborative team environment
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</div>


Canopy by Hilton Washington D.C. The Wharf

<div><h4 class="jobSectionHeader"><b>Description</b></h4><p>
We are hiring Servers! Do you have a passion for serving others? As a Server at Concord Hospitality, you will often be the first or last greeting our guests receive during their day. Your friendly smile, cheerful attitude, and commitment to excellent service set the tone for a memorable experience. If you enjoy engaging with people, being proactive, and creating positive moments, this role is perfect for you!</p><p>
Responsibilities:</p><ul><li>
Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
</li><li>Maintain a calm and professional demeanor during high-volume periods or unusual events.
</li><li>Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
</li><li>Keep workstations clean, organized, and fully stocked.
</li><li>Accurately take and process guest orders while communicating clearly and pleasantly.
</li><li>Maintain consistent attendance and punctuality.
<p>
Qualifications:</p>
</li><li>
Prior serving or hospitality experience preferred.
</li><li>Strong communication and customer service skills.
</li><li>Ability to work efficiently in a fast-paced environment.
</li><li>Flexibility to work varied shifts, including nights, weekends, and holidays.
</li><li>Commitment to teamwork, professionalism, and guest satisfaction.
<p>
Benefits (Full-Time Associates Only):</p>
</li><li>
Competitive wages
</li><li>Medical, dental, and vision insurance
</li><li>Life insurance and short/long-term disability options
</li><li>401(k) program with company match
</li><li>Tuition assistance
</li><li>Discounted room rates at Concord-managed hotels
</li><li>Training, development, and career advancement opportunities
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Why Join Concord?</p>
<p>
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our &ldquo;Associate First&rdquo; culture supports and inspires personal development both within the workplace and beyond.</p>
<p>
We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones&mdash;Quality, Integrity, Community, Profitability, and FUN!&mdash;our associates proudly cheer:</p>
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&ldquo;We Are Concord!&rdquo;</p>
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We support diversity and inclusion through our mission to be a Great Place to Work for All.</p>
<p>
Hourly Rate: $13.00- $15.60 per hour.</p>
<p>
Equal Opportunity Employer</p>
<p>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></li></ul></div>

Part- Time |Restaurant Server |Hilton Canopy at The Wharf

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274 guest service agent jobs In Washington

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Part- Time |Restaurant Server |Hilton Canopy at The Wharf