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patient care assistant- observation Jobs in Chicago

patient care assistant- observation

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healthcare assistant

St. Jude Medical

Full-time Family Practice Nurse Practitioner or Physician Assistant (PA-C, FNP) A family practice clinic located in Chicago's Little Village neighborhood is seeking a full-time Family Practice Nurse Practitioner or Physician Assistant to join our team. As a small, family-oriented practice, the successful candidate will have the opportunity to work closely with physicians and patients while gaining a diverse range of experience in patient care.Responsibilities: We are seeking a healthcare professional who is dedicated to providing high-quality medical care to all patients under physician supervision as necessary. The ideal candidate must be able to work efficiently in a fast-paced environment. Duties include performing physical exams, recording medical histories, accurately diagnosing patients, instructing patients and families on medication and treatment plans, reviewing test results, maintaining patient charts and documentation. Continuity of care for patients is a must.The St. Jude Medical Clinic is a family-oriented practice that offers a diverse range of patient care experiences. We are currently growing and expanding our services.MUST be able to work INDEPENDENTLY in a fast pace environmentMUST be able to work Saturdays from 9:00 am to 3:00 pmJob Type: Full-timePay: $110,000.00 - $130,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Medical Specialty:<ul><li>Pediatrics</li><li>Primary Care</li><li>Urgent Care</li></ul>Application Question(s):<ul><li>What is your salary expectation?</li><li>Are you able to work every Saturdays from 9:00 - 3:00?</li></ul>License/Certification:<ul><li>Mid Level Provider License (Required)</li></ul>Work Location: In person

Family Practice Nurse Practitioner/Physician Assistant (FNP, PA-C)

South Side Healthy Community Organization (SSHCO)

<div>The Executive Assistant to the Chief Executive Officer provides high-level administrative and organizational support to the CEO and is responsible for the efficient operation of the Office of the CEO. Serving as the primary administrative liaison to the Board of Directors, Board Committees, executive leadership, and internal and external stakeholders, this position manages executive scheduling, communications, Board governance administration, leadership meeting coordination, and executive follow-up. Success in this role requires exceptional organizational skills, sound judgment, professionalism, discretion, and the ability to manage multiple priorities in a fast-paced, mission-driven environment.
ESSENTIAL JOB FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.
<ul><li>Provide comprehensive executive administrative support to the Chief Executive Officer and other team members as assigned by the CEO.</li>
<li>Manage CEO&rsquo;s calendar, meeting schedule, email, travel arrangements, and executive logistics while resolving conflicts and protecting executive time.</li>
<li>Coordinate Board of Directors, Executive Committee, Executive Leadership, and other meetings by managing meeting logistics, preparing agendas and materials, recording official meeting minutes, documenting decisions and action items, maintaining governance records, and monitoring follow-up to ensure timely completion of assigned responsibilities.</li>
<li>Prepare, edit, proofread, and distribute executive correspondence, reports, presentations, meeting materials, and other documents with a high degree of professionalism, accuracy, and attention to detail.</li>
<li>Maintain executive tacking systems for CEO priorities, organizational committees, Board of Directors, and special projects while monitoring deadlines, follow-up activities, and completion of assigned tasks.</li>
<li>Serve as the primary point of contact for the Office of the CEO and communicate professionally with Board members, executive leadership, partner organizations, government agencies, vendors, community stakeholders, and other internal and external stakeholders.</li>
<li>Coordinate and support special projects, organizational initiatives, executive events, Board retreats, leadership meetings, and other activities as assigned.</li>
<li>Demonstrate initiative, professionalism, and exceptional organizational skills while effectively managing multiple priorities in a fast-paced environment.</li>
<li>Exercise sound judgement and discretion in managing confidential, sensitive, and proprietary information while maintaining the highest standards of professionalism and confidentiality.</li>
<li>Performs other duties as requested.</li>
</ul>
QUALIFICATIONS:
<ul><li>Minimum of a bachelor&rsquo;s degree and/or 7 years of direct experience working as an Administrative Assistant required.</li>
<li>Experience and/or knowledge of healthcare preferred.</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Professional and friendly demeanor</li>
<li>Ability to critically think, act independently and exercise sound judgement.</li>
<li>Strong interpersonal skills and ability to build relationships with staff and stakeholders</li>
<li>Strong communication and organizational skills, ability to multi-task and set priorities.</li></ul></div>

Executive Assistant

Personic Health Care LLC

Personic Health is seeking a dedicated and detail-oriented Medical Assistant to support our Nurse Practitioners and clinical teams in delivering high-quality in-home wound care services. The Medical Assistant plays a vital role in ensuring seamless patient visits, accurate clinical documentation, and operational efficiency.Key Responsibilities<ul><li>Assist providers during in-home patient visits, including preparing supplies, and documenting care</li><li>Facilitate telehealth visits in the home as needed</li><li>Support the clinical team with wound photography, staging, dressing setup, and record keeping.</li><li>Maintain accurate, timely electronic health records (EHR) documentation.</li><li>Ensure all necessary supplies and equipment are stocked, organized, and available for patient visits.</li><li>Serve as a professional and compassionate point of contact for patients, families, and facility partners.</li><li>Coordinate with scheduling, operations, and clinical leadership to support efficient daily workflows.</li><li>Follow all Personic Health policies, HIPAA regulations, and infection control standards.</li><li>Assist with follow-ups, care coordination, and general administrative tasks as needed.</li></ul>Qualifications<ul><li>Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent preferred.</li><li>Previous experience in wound care, home health, or skilled nursing settings is highly valued.</li><li>Strong understanding of medical terminology and basic clinical procedures.</li><li>Excellent communication, time management, and organizational skills.</li><li>Ability to work independently in the field and adapt to dynamic patient-care environments.</li><li>Valid driver&rsquo;s license, reliable transportation, and willingness to travel within region.</li></ul>About us: Personic Health is In-Home Wound Care. It&rsquo;s in the DNA of our company as we are Physician founded and led. We are powered by the country&rsquo;s top healthcare providers, and we provide wound care services in the comfort of the patients&rsquo; home that would otherwise be found in a wound care center.We are a privately owned and self-funded company, so we are strategic in where and how we use our resources. Everything we do has to be done with precision. This ensures that we only employ and deploy the best of the best. From our in-house team led by our Executive Physician Leadership to the Clinicians bringing the wound care center into each patient's homes, we are certain that our patients will receive world class care.Benefits: At Personic Health, we value our employees and are committed to fostering a supportive and rewarding work environment. As part of our commitment, we offer a comprehensive benefits package, including:&middot; Competitive salary&middot; Opportunities for ongoing training and career advancement&middot; Supportive work environment with a focus on work-life balance&middot; Access to cutting-edge medical technology and resources&middot; Eligibility for comprehensive medical, dental, and vision insurance plans&middot; Participation in our employer-sponsored 401(k) plan with matching contributions&middot; Generous vacation, sick leave, and holiday pay&middot; Life insurance coverage to provide financial protection for you and your loved onesNote: The above job description is intended to describe the general content of and requirements for the performance of this role. It is not intended to be an exhaustive statement of duties, responsibilities, or requirements and may change at any time.Disclosure:Personic Health is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.A person with a disability requiring accommodation for completing the application process or for purposes of employment should notify Personic Health as soon as possible.By submitting my application, I understand that, after evaluating whether a candidate meets the minimum job qualifications, Personic Health may conduct an online search of public information to further screen me as an applicant for employment, utilizing non-discriminatory criteria.I affirm that the information provided on this application (and accompanying r&eacute;sum&eacute; and notes, if any) is true and complete. I understand that any false information, misrepresentations, or omissions&mdash;oral or written&mdash;may disqualify me from further consideration for employment and may result in discipline or dismissal if discovered at a later date.I authorize this company to investigate all statements contained in this application, including records of any former employers, police departments, and other references or sources concerning me. I authorize all such references and sources (and the company) to release this information without liability for damage resulting from such release. I waive any written notice of the release of such records that may be required by state or federal law.Job Type: Full-timePay: $45,000.00 - $50,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you currently a CMA/MA?</li><li>Do you have home health or wound care experience?</li><li>Do you have a vehicle with insurance coverage?</li><li>Do you reside in Chicago, IL?</li></ul>Work Location: On the road

Medical Assistant - Servicing Chicago

Guidehealth

<div>
 
 WHO IS GUIDEHEALTH?
 
 
 
 Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides&trade; and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.
 
 
 
 Job Description
 
 
 
 As a Healthguide, you will be supported by clinical teams in your strengthening of the connection between the patient and their primary care physician/medical practice staff, as well as improving the patient&rsquo;s health and well-being. The Healthguide engages patients and helps them navigate their care, solve their healthcare issues, and improves communication with their medical practice.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Working primarily remotely, Healthguides will be working with the patient&rsquo;s medical practice staff and Guidehealth&rsquo;s Case Management team, to manage a targeted population of patients.
 </li>
 <li>
 Functioning independently and being a highly collaborative team member as an extension of medical practice.
 </li>
 <li>
 Assisting the patient in achieving better health outcomes by addressing their questions and concerns, connecting them with the medical practice, partnering in implementing high-impact care plans and closing care gaps, escalating medical issues, and navigating them to the right resources including assisting with referrals to specialty care and community-based organizations (CBOs).
 </li>
 <li>
 Accurately documenting patients&rsquo; medical history and medical issues in the electronic health record (EHR).
 </li>
 <li>
 Understanding the referral and prior authorization process.
 </li>
 <li>
 Continuously building a trusting, professional, working relationship with assigned medical practices and within the Guidehealth organization.
 </li>
 <li>
 Implementing and meeting assigned Key Performance Indicators to produce a positive patient health outcome, while decreasing medical spend.
 </li>
 <li>
 Utilize effective communication modalities (calls, texts, portals, emails) to engage and schedule high-risk patients.
 </li>
 <li>
 Appropriately escalating medical issues to the Health Guide Registered Nurse, Primary Care Physician Medical practice or Guidehealth leadership.
 </li>
 <li>
 Following all security policies and procedures in order to protect all PHI (Protected Health Information) under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties.
 </li>
 <li>
 Position may require compensated travel as needed (10-15%) to clinical sites in the Atlanta, GA area for patient and provider engagement and conducting retinal eye exams with paid training provided.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 WHAT YOU'LL NEED TO HAVE
 
 
 
 <ul>
 <li>
 Certified or Registered Medical Assistant OR Certified EMT required with 2 or more years of experience.
 </li>
 <li>
 A love for patient coordination to serve people with complex medical and social needs.
 </li>
 <li>
 Willingness to become proficient in motivational interviewing, critical listening skills and behavioral change management that lead to better patient engagement.
 </li>
 <li>
 Strong interpersonal skills with a focus on empathy, patience, professionalism, and respect in all patient, team, and client interactions.
 </li>
 <li>
 Exceptional conversation skills and the ability to precisely document patient interviews leveraging software and in real time.
 </li>
 <li>
 Experience and understanding of medical terminology and the function of a primary care physician practice.
 </li>
 <li>
 Knowledge of the social determinants of health.
 </li>
 <li>
 Demonstrated competency and ability to independently navigate technology using multiple platforms, computer screens, and other technical components (i.e., Electronic Medical Records, care management analytics databases, phone dialing system, Microsoft Office).
 </li>
 <li>
 Proficiency in Microsoft Office: Outlook, Word, Excel
 </li>
 <li>
 Familiarity with a wide variety of electronic health records, such as: eClinicalWorks, EPIC, Athena, Cerner. Ability to balance competing priorities while remaining detail oriented and focused.
 </li>
 <li>
 Exceptional written, visual and verbal communication skills.
 </li>
 <li>
 Ability to track the progress of multiple tasks while ensuring that tasks are completed.
 </li>
 <li>
 Ability to work independently as part of a patient&rsquo;s overall care team under supervision of licensed clinical professionals.
 </li>
 <li>
 Demonstrated ability to work successfully in a remote work environment.
 </li>
 <li>
 Reliable transportation and a valid state driver&rsquo;s license for occasional travel to provider sites.
 </li>
 <li>
 Adherence to patient confidentiality through use of a provided headset during all conversations in a private home office without distraction.
 </li>
 <li>
 Performance of other duties as assigned.
 </li>
 <li>
 Compliance with all Guidehealth policies and procedures.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 The base pay range for this role is between $21-$24 per hour paid bi-weekly
 
 
 
 
 
 ALIVE with Purpose: How We Thrive at Guidehealth
 
 
 
 At Guidehealth, our values come to life in everything we do.
 
 
 <ul>
 <li>
 We are Driven by Accountability &mdash; grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.
 </li>
 <li>
 Always Growing, Always Learning &mdash; staying curious and continuously improving inspires us to shape a better future for healthcare.
 </li>
 <li>
 With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.
 </li>
 <li>
 At Guidehealth, Every Voice Matters &mdash; we believe our collective strength is rooted in the unique perspectives of each team member.
 </li>
 <li>
 And through Empathy in Action, we build stronger connections with those who count on us.
 </li>
 <li>
 This is what it means to be ALIVE with purpose. This is how we thrive &mdash; together &mdash; at Guidehealth.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 
 
 While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:
 
 
 <ul>
 <li>
 Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
 </li>
 <li>
 Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
 </li>
 <li>
 Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
 </li>
 <li>
 Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
 </li>
 <li>
 Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
 </li>
 <li>
 Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
 </li>
 <li>
 Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
 </li>
 <li>
 Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.
 
 
 </li>
 </ul>
 All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.
 
 
 
 COMPENSATION:
 
 
 
 The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
 
 
 
 OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT
 
 
 
 Diversity, inclusion, and belonging are at the core of Guidehealth&rsquo;s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
 
 
 
 Our Comittment To Protection Of Patient And Company Data
 
 
 
 This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
 
 
 As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements.
 
 
 
 Remote Work Technical Requirements
 
 
 
 Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.
 
 
 
 SECONDARY EMPLOYMENT
 
 
 
 At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest.
 
 
 To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.
</div>

Remote Medical Assistant- Healthguide

State of Illinois

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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome
 
Reasonable Accommodation Statement
 
The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
 
To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents Additional Documents section for each application.
 
Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.
 
Sponsorship for Employment
 
The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.
 
Disclosure of Salary Information
 
In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.
 
.buttontext1994038eb7b1eb4e a{ border: 1px solid transparent; } .buttontext1994038eb7b1eb4e a: focus{ border: 1px dashed #000000 !important; outline: none !important; }
 Date: Jul 10, 2026
 
Location: 
Chicago, IL, US, 60607
 
#job-location.job-location-inline { display: inline; }
 Job Requisition ID: 57407
 
Job Requisition ID: 57407
 
BPIS: 07726
 Opening Date: 07/10/2026
 Closing Date: 07/24/2026
 Agency: Department of Healthcare and Family Services
 Class Title: EXEC SECRETARY I - 14031
 Skill Option: Keyboarding
 Bilingual Option: None
 Salary: Anticipated starting salary range $4,747-$6,446/mo.
 Job Type: Salaried
 Category: Full Time
 County: Cook
 Number of Vacancies: 1
 Bargaining Unit Code: None
 Merit Comp Code: Confidential (Management Bill) Exclusion from RC014 Collective Bargaining Coverage
 
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
 
Why Work for Illinois?
 
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
 
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
 
Position Overview: 
The Department of Healthcare and Family Services (HFS) is seeking an organized and dependable professional to serve as an Administrative Secretary to the Deputy Director for Human Resources. This position will conduct special projects and studies, analyze data, draft reports, compose correspondence and information requests for the EEO/AA Office. Additionally, the position will answer phone calls, respond to simple inquiries, interpret policies, create and maintain records and handle confidential information.
 
Employees receive a robust benefit package including: 
Monday-Friday work schedule
 Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
 Health, Life, Vision, and Dental Insurance
 Pension Plan
 Paid Parental Leave
 Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
 Employees earn (12) paid Sick Days annually.
 New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
 Employees earn (3) paid Personal Days annually.
 (13-14) paid holidays annually (based on start date)
 
If you are seeking a new opportunity, and this position appeals to you, please apply today!
 
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
 
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.
 
Essential Functions
 Under direction, serves as Administrative Secretary to the Deputy Director of Human Resources for the Illinois Department of Healthcare and Family Services (HFS).
 Composes replies to routine correspondence and requests for information.
 Receives visitors, answers telephone, and responds to simple inquiries that relate to human resources, including but not limited to, EEO and Affirmative Action programs, personnel, labor relations, and training.
 Reviews all personnel transaction requests for complete and correct information and policy application.
 Reviews agency policies and procedures and human resources including federal and state rules and regulations and their application to the day-to-day activities in the Deputy Director’s office to remain current on section activities.
 Establishes and updates the section’s records, correspondence, and report filing system.
 Performs other duties as required or assigned which reasonably within the scope of the duties enumerated above.
 Minimum Qualifications
 Requires knowledge, skill, and mental development equivalent to completion of two (2) years secretarial or business college and one (1) year of secretarial experience or completion of high school and three (3) years of secretarial experience.
 Requires ability to keyboard accurately at 55 words per minute.
 Preferred Qualifications
 Minimum of two (2) years of professional experience serving an assistant to executive level management.
 Working knowledge of personnel, Equal Employment Opportunity/Affirmative Action policies and regulations.
 Minimum of one (1) year of professional experience working in a Human Resources Office.
 Minimum of two (2) years of professional experience interacting with government officials, managers and public through verbal and written correspondence.
 Minimum of two years (2) years of professional experience working with and handling sensitive information with professionalism.
 Conditions of Employment
 Requires completion of a background check and self-disclosure of criminal history.
 Requires the ability to utilize and maintain state issued equipment such as a laptop.
 Requires the ability to travel in the performance of duties, with overnight stays as appropriate.
 The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
 
Work Hours: Monday - Friday 8:30am to 5:00pm
 Headquarter Location: 401 S Clinton St, Chicago, Illinois, 60607
 Work County: Cook
 Email: HFS.DPASApps@illinois.gov
 Posting Group: Office & Administrative Support
 
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
 
donotreply@SIL-P1.ns2cloud.com
 systems@SIL-P1.ns2cloud.com
 
Nearest Major Market: Chicago

Administrative Secretary (Executive Secretary I)

Chicago ENT

<div>PATIENT CARE COORDINATOR &ndash; CALL CENTER
Our Call Center Patient Care Coordinators are responsible for managing inbound scheduling and patient communication across all departments within our organization (ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, Post-Operative, and any others as they apply). They serve as the primary point of contact for patients seeking appointments, follow-up care, and general assistance, ensuring inquiries are handled promptly, accurately, and professionally.
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication platforms and work closely with providers and clinical teams to ensure patients are scheduled appropriately and receive timely follow-up. Their work is critical to maintaining access to care and delivering a responsive, patient-centered experience.
Travel may be required to any Chicago ENT/Chicago Sleep Center or affiliated location.
This role will report to the Call Center Lead.
PRIMARY RESPONSIBILITIES<ul><li>
Meet established Call Center performance standards, including but not limited to average hold time, call handling efficiency, first-contact resolution, accurate call routing, abandonment rate, and bounce/transfer rates, while maintaining a high level of professionalism and customer service.</li><li>
Schedule and register patients for a wide range of appointments, including ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative visits.</li><li>
Ensure accurate entry of demographic, insurance, and appointment information into the electronic medical record (EMR).</li><li>
Respond promptly and professionally to patient, provider, and staff inquiries via telephone, voicemail, web, SMS, and EHR messaging.</li><li>
Monitor and complete tasks assigned to the &quot;User, Scheduler&quot; work queue.</li><li>
Review appointments scheduled by automated scheduling partners for accuracy and appropriateness.</li><li>
Review online appointments scheduled through Healow and Zocdoc to ensure they are booked correctly and obtain any missing information.</li><li>
Manage and respond to messages received through:<ul><li>
NotifyMD (after-hours and overflow call service)</li><li>
PerfectServe (provider on-call communication)</li><li>
Healow online scheduling</li><li>
Zocdoc online scheduling</li><li>
Glacial Media website inquiries</li><li>
Department and staff voicemail boxes</li><li>
Specific system names or vendors for managing correspondence are subject to change (add or remove)</li></ul></li><li>
Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.</li><li>
Process inbound referrals to register patients referred to the practice.</li><li>
Provide knowledgeable responses to patients and family members regarding appointment types, preparation instructions, insurance requirements, and scheduling options.</li><li>
Escalate clinical questions or urgent concerns to the appropriate department.</li><li>
Other duties as individually assigned.</li></ul>
REQUIRED QUALIFICATIONS<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS
<ul><li>1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Bilingual in English and Spanish (speaking, writing, and comprehension)</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
ENT is an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

Patient Care Coordinator Call Center

Jobot

<div>
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 Join Jobot! We are hiring Experienced Agency Recruiters!
 
 
 
 This Jobot Job is hosted by: Abby Filliben
 
 Are you a fit? Easy Apply now by clicking the "Easy Apply" button
 
 and sending us your resume.
 
 Salary: $75,000 - $500,000 per year
 
 
 
 
 
 A bit about us:
 
 
 
 
 Who is Jobot?
 
 
 Jobot is an employee-owned recruiting and consulting firm that has been redefining how companies hire and how careers are built since 2018. We combine experienced recruiters with advanced technology, including our proprietary software Jax and AI assistant Jeni, to help connect good people with good jobs!
 
 
 
 
 
 Why join us?
 
 
 
 
 Jobot is employee-owned, which means everyone here shares in the success we build! We operate with high standards, a collaborative mindset, and a culture grounded in kindness and respect. We also invest heavily in our recruiters, so you have the tools and support to perform at a high level.
 
 
 If you have 2+ years of agency recruiting experience, a strong track record, and you take pride in your work, this is a place where you can build something meaningful alongside other high performers.
 
 
 This role is for a Construction recruiter. Sounds like you, but you&rsquo;re not a Construction recruiter? Still, let&rsquo;s chat! We support 12 specialties including Accounting + Finance, Healthcare, Tech, and more.
 
 
 We have been recognized by Inc., Forbes, Fortune, USA Today, and Staffing Industry Analysts. Why?
 
 Here are a few of our favorite reasons:
 
 
 Culture: Employee owned since 2024, we are a group of high-effort givers who believe that those who contribute to our success should share in it. Kindness + Respect is our motto.
 
 
 Autonomy: Be a true market expert while still having the flexibility to work with candidates and clients across industries, skill sets, and geographies.
 
 
 World-Class Resources: You will have access to our proprietary recruiting software, Jax, and AI assistant, Jeni, along with additional industry tools. Our unique-to-us toolkit allows you work more efficiently, stay competitive, and stand out in the market.
 
 
 Investment in You: We offer ongoing training and development designed to guide experienced recruiters through every stage of their career at Jobot.
 
 
 Income: We offer a competitive compensation structure with commission and bonuses where your performance directly drives your earnings. Our environment enables recruiters to bill at higher rates with proven tools, proprietary technology, and an experienced team to partner with. Imagine what your desk could look like with that level of support and collaboration!
 
 
 Events: We have events each year, designed to celebrate our hard work and success. Our annual CEO Club trip has brought our top performers to destinations like Bora Bora, Costa Rica, and Turks and Caicos.
 
 
 Your Time Matters: Give 100% to all areas of your life, whether that be time with friends or family, enjoying hobbies, resting and recharging, or working. So, give it your all, then unwind!
 
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 Remote-first, work from anywhere in the U.S.
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 Free Friday: take every other Friday off
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 2-week holiday break
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 Unlimited PTO
 
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 Benefits: Executive Level Benefits aren&rsquo;t just for our Executives. We offer the same Platinum level benefits to all of our employees. Medical, dental, and vision coverage with 100% coverage for employees and 50% for dependents, including PPO and HMO plan options.
 
 
 
 
 
 Job Details
 
 
 
 
 What You&rsquo;ll Do:
 
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 New Business Development: Using your top-notch sales skills to bring in and retain clients
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 Recruitment: Utilizing our premiere tech stack including our custom built ATS, Jax, to find candidates who match your clients open positions
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 Lead with Kindness + Respect
 
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 What You Bring:
 
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 Staffing Agency Experience: Currently or most recently employed at a staffing agency with 2+ years of experience
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 Full-Desk Recruiting Expertise: Proven ability to manage both client development and candidate recruitment
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 Performance &amp; Revenue Accountability: Demonstrated success in meeting or exceeding placement
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 Relationship Nurturing: maintain your strong relationships both internally and externally
 
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 Preferred:
 
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 Industry Specialization: Experience recruiting in Construction or similar skill sets
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 ATS Proficiency: Skilled in using applicant tracking systems (e.g., Bullhorn, Salesforce, etc.)
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 Bachelor's degree
 
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 Think we have a match? Make sure to highlight your industry experience in our instant interview questions when you apply!
 
 
 We are helping good people get good jobs. We are Jobot, Join Us!
 
 
 Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
 
 
 
 Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot&rsquo;s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
 
 
 Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
 
 
 Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
 
 
 By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
 
 
 
 
 
 Want to learn more about this role
 
 and Jobot?
 
 
 Click our Jobot logo and follow our LinkedIn page!
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Construction Recruiter at Jobot - Work 100% Remote!

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