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healthcare leadership recruiter staffing account manager

Clinical Management Consultants

Join one of the nation’s fastest-growing companies as we amplify our footprint in San Francisco. If you thrive on the thrill of the hunt and love turning conversations into signed offers, this is your arena. As a Healthcare Recruiter, you’ll collaborate with a high-performing team that partners with hospitals nationwide to source and secure top-tier leadership talent.
 
The Staffing Account Manager will own a revenue-generating desk—prospect, pitch, and close—while leading multiple searches for hard-to-fill roles across California and the western states. With a sharp, competitive eye, you’ll identify standout professionals and proven leaders. In this role—often called a Nurse Recruiter—you’ll build long-term relationships and deliver full-cycle recruiting services across a diverse range of workforce needs.
 
Bring your sales game: drive pipeline through outbound outreach, social selling, and market mapping; run discovery calls, craft compelling presentations, and negotiate win-win contracts. Healthcare Leadership Recruiter will manage and grow key accounts, partner with marketing to fuel demand, and turn tough requisitions into headline wins.
 
We’re looking for charismatic closers—outgoing, resilient, and relentlessly organized. Healthcare Leadership Recruiter should be innovative, an excellent writer and storyteller, data-aware with your KPIs, and energized by hitting targets, outpacing peers, and celebrating every accepted offer. If you love friendly competition and high-impact work, you’ll fit right in.
 
Earn what you’re worth with a competitive base salary, uncapped commissions, and an industry-leading profit-sharing program—plus health benefits, flexible PTO, and a fun, fast-paced environment. We’ll equip you with the tools, training, and support to accelerate your earnings and your career.
 
Join Clinical Management Consultant's Award winning Healthcare Recruitment team in San Francisco Make your market, build powerful client relationships, and deliver a measurable impact on patient care—while crushing your goals and growing your income. Ready to compete, win, and advance fast? Let's start the conversation!

Healthcare Leadership Recruiter Staffing Account Manager

Midi Health

<div>Master Clinical Scheduler @ Midi Health: &zwj;️

Midi is seeking an experienced Master Scheduler to join our cutting edge healthcare start-up. This is a rare opportunity to start at the ground level of a fast-growing healthcare practice! We offer a flexible work schedule and 100% remote environment with a competitive salary, benefits and a kind, human-centered environment.

Business Impact
<ul><li>Sole responsibility for creating every Midi clinician's schedule in Athena</li>
<li>Daily monitoring of clinician schedules</li>
<li>Management of patient waiting list to backfill patients as times become available</li>
<li>Rescheduling of patients as needed</li>
<li>Adjustment of clinician schedules as needed</li>
<li>Cross-coverage of Care Coordinator Team responsibilities as assigned</li>
</ul>
What you will need to succeed:
<ul>
<li>Availability! 5 days per week, 8 hour shift + 30 min unpaid lunch - 9:30 AM to 6 PM PST</li>
<li>Minimum of 3 years as a Clinical Scheduler building clinician schedules (preferably in AthenaHealth)</li>
<li>Minimum of 1 year experience working for a digital healthcare company</li>
<li>Proficiency in scheduling across multiple time zones</li>
<li>Self-starter with strong attention to detail</li>
</ul>
Hours: The scheduling commitment for this role is as follows: 9:30am - 6pm PST, Monday through Friday

What we offer:
<ul>
<li>Compensation: $30/hour, non-exempt</li>
<li>Full Time, 40-hour work-week</li>
<li>Fully remote, work from home opportunity!</li>
<li>Benefits (medical, dental, vision, 401k)</li>
</ul>
The interview process will include:
<div>
<ul><li>Interview with Recruiter (30 min Zoom)</li></ul>
<ul><li>Interview with Scheduling Supervisors (30 min Zoom)</li></ul>
<ul><li>Final Interview with Scheduling Manager &amp; Practice Manager (30 min Zoom)</li></ul>
</div>
Thanks for your interest in Midi While you are waiting for us to review your resume, here is some fun content to check out! Check us out here and here. Trust that our patients love❣️us! #Menopauseishot

#LI-MB1<div>
At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.

Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com.

Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant's salary history.

Please find our CCPA Privacy Notice for California Candidates here.</div></div>

Master Clinical Scheduler

Google

<div>Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.<h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience. 
</li>
<li>2 years of experience in sales, business development, advertising, account management, marketing, or consulting.</li>
<li>Ability to travel up to 40% of the time as required.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Master's degree in a business related field. 
</li>
<li>2 years of experience in a health-related industry or regulated environment such as finance, insurance, healthcare, or pharmaceuticals.</li>
<li>1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies. 
</li>
<li>Knowledge in areas such as demand generation, incrementality, social share shift, and video sales, with experience working with direct-to-consumer clients and performance agencies.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
Businesses of all shapes and sizes rely on Google&rsquo;s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The team works to empower healthcare transformation by cultivating customer partnerships, driving business growth, and pursuing positive business and health outcomes. This role will be video-specific and cross-client, focusing on direct-to-consumer clients and performance agencies within the high-growth health and wellness vertical.
Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
The US base salary range for this full-time position is $88,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into campaign strategies.</li>
<li>Drive campaign results, quantify business impact, and demonstrate value to customers while maintaining account hygiene.</li>
<li>Build and pitch data-driven solutions to maximize customer value through Google&rsquo;s advertising solutions, manage objections, and achieve business growth goals.</li>
<li>Analyze campaign data, ensuring performance is accurately tracked, and deliver measurable results aligned with customer objectives.</li>
<li>Monitor performance data to extract key insights, identifying and cultivating qualified promoting opportunities to drive future customer growth and build pipeline.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Account Manager, One Health

Pacific Aviation

<div>
 Pacific Aviation is looking for a bright, ambitious, and motivated professional to join our team as a
 
 Relief/Backup Supervisor
 
 to support leadership coverage and help guide our team of ground staff through thoughtful and constructive leadership. If you love delighting customers in the travel industry and have a passion for front-line leadership, apply today!
 
 
 
 Summary
 
 
 
 As a
 
 Relief/Backup Supervisor
 
 for Pacific Aviation, you will support the supervision of a team of customer service agents and step into a leadership role when needed. You will be responsible for helping ensure the team is providing exceptional customer service, supporting the reporting and verification of flight actions, and ensuring all operational and safety procedures are followed. This position reports directly to the Station Manager.
 
 
 
 Requirements
 
 
 
 
 What you Bring
 
 
 
 <ul>
 <li>
 6 months in passenger and customer service experience
 </li>
 <li>
 Expert knowledge of company methods, general procedures and airline policies
 </li>
 <li>
 Adaptability to the constraints of the operation and to customers
 </li>
 <li>
 Efficiently and effectively satisfy customer demands
 </li>
 <li>
 Show reflection of actions to be taken when faced with an unexpected event
 </li>
 <li>
 Experience leading a team
 </li>
 <li>
 Ability to pass background check and hold Airport ID with CBP access approval (Customs Seal)
 
 
 </li>
 </ul>
 
 Schedule
 
 
 
 <ul>
 <li>
 Must be available to work at least 5 days a week, including weekends and holidays
 </li>
 <li>
 Shift may include evenings
 
 
 </li>
 </ul>
 
 What you will do:
 
 
 
 <ul>
 <li>
 Manage and optimize ground staff allocation
 </li>
 <li>
 Verify staff presence and manage schedules
 </li>
 <li>
 Oversee the integration of all methods necessary for flight handling
 </li>
 <li>
 Act as the commercial representative for the Airlines accounts
 </li>
 <li>
 Manage the efficient and on-time set up of staff with all required equipment
 </li>
 <li>
 Ensure the surveillance of check-in equipment
 </li>
 <li>
 Prepare and assist in team briefings and debriefings
 </li>
 <li>
 Ensure a smooth flight turnaround, from flight opening to flight departure
 </li>
 <li>
 Verify all flight actions
 </li>
 <li>
 Actively deliver on expected Quality Department objectives
 </li>
 <li>
 Follow operations procedures, applicable guidelines during and after the flight for which they are responsible
 </li>
 <li>
 Inform the Account Manager of any error relative to flight handling
 </li>
 <li>
 Work with Account Manager to Inform Airlines of any errors that may prevent a high-quality flight turnaround
 </li>
 <li>
 Effectively apply the special circumstances and airline procedures while taking into account final operating handover instructions and service notes
 </li>
 <li>
 Report flight data on the support sheets and necessary documentation for Pacific Aviation and for the Airline
 </li>
 <li>
 Be the guarantor during sessions where safety and security rules are enforced
 </li>
 <li>
 Monitor and ensure the professional appearance of agents as well as the proper maintenance and storage of equipment
 </li>
 <li>
 Assist in flight briefings and debriefings of staff each day
 </li>
 <li>
 Tactfully and effectively resolve any team conflicts or exceptions to work standards
 </li>
 <li>
 Enforce and oversee compliance with our Safety policy and provide all the necessary tools to respective frontline staff enabling continuous improvement of our Safety performance and our corporate Safety culture
 </li>
 <li>
 Lead in fact-finding investigations arising from incidents/accidents in the workplace and/or operations concerning employee health and safety and/or general aviation Safety
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Medical, dental, and Vision benefits
 
 
 <ul>
 <li>
 $23.15 + Shift Premium D
 </li>
 <li>
 Medical, Dental, &amp; Vision Insurance
 </li>
 <li>
 401(k) Retirement Plan
 </li>
 <li>
 Paid Time Off (PTO)
 </li>
 <li>
 Company-Provided Uniform
 </li>
 <li>
 Parking Discounts
 </li>
 <li>
 Paid Training
 </li>
 <li>
 Referral Bonus Program
 </li>
 </ul>
</div>

Backup Supervisor (NH)

Skywalker Holdings

<div>Description: 
The Skywalker Fire Brigade Fire Chief (FC) position will supervise, lead, and train the Skywalker Fire Brigade (Department). This is a management position for 9 employees that staffs one private fire station and has the opportunity to build and direct a motivated staff of firefighters. The Fire Chief will oversee three duty Captains and their projects, providing guidance and leadership for the organization. The Fire Chief will oversee daily schedules with regard to standard prevention activities, training, and special events. Oversee fire prevention inspections, lead vegetation management projects including pile burning, shaded fuel breaks, and interact with the property insurance agent and facilities manager for future projects. The Chief will represent the Skywalker Fire Brigade during county-wide meetings for Operations and Training. Skywalker Fire employees provide an extraordinary level of customer service and hospitality to Skywalker Properties' clientele. While this role operates within a Brigade fire department, the position itself is mostly comprised of prevention and training. This is a great opportunity to train and develop individuals in a unique, private environment with a dedicated and passionate team to support our mission.
Skywalker Holdings has several locations. The Fire Brigade operates at The Skywalker Ranch in Marin County, Nicasio, CA. Skywalker is a private organization that operates 5,000 acres of wildland urban interface land with various types of infrastructure within it. At the Presidio (San Francisco, CA) there are numerous buildings that are also included in the prevention responsibilities. The Ranch operates numerous buildings, smaller organization and other operations within the that support the greater vision of Skywalker Properties Ltd. 
Schedule:
This position will work a semi-flexible 40hr work week as to oversee and manage 3 shifts who are on a 48/96 work schedule. Flexibility is determined by the President and subject to department need as well attending any critical meetings with leadership teams. Remote work hours may be included in the flexibility.
Although rare, there are times when the Chief might have to back-fill staffing and/or provide staffing on apparatus due to non-fillable vacancies or training needs.
Ability to:<ul><li>
Interpret and explain Skywalker Properties policies and procedures.</li><li>
Properly interpret and make decisions in accordance with laws, regulations, policies, and industry standards.</li><li>
Conduct thorough fact-finding investigations and enforce regulations firmly, tactfully, and impartially.</li><li>
Prepare clear and concise operational work records and reports.</li><li>
Learn principles and techniques of curriculum development, class instruction, planning, and evaluation.</li><li>
Learn principles and practices of purchasing and inventory control.</li><li>
Communicate clearly and concisely, both orally and in writing.</li><li>
Establish and maintain effective working relationships with those contacted in the course of work;</li><li>
Operate apparatus and equipment safely and effectively.</li><li>
Ability to tactfully and firmly enforce policies and regulations.</li><li>
Ability to operate computer applications, electronic systems, radios and tablets.</li><li>
Execute vegetation management projects in a safe effective manner.</li></ul>
Requirements:

Required Education / Experience:<ul><li>
Minimum 5 years&rsquo; experience in a paid fire department or 10 years with a volunteer department.</li><li>
Minimum 2 years at the rank of Battalion Chief or above or 5 years at the rank of Captain.</li><li>
Experience supervising emergency operations and/or a fire prevention division.</li><li>
Current National Registry EMT certification</li><li>
Valid CA Driver&rsquo;s license with FF Endorsement or Class B-May obtain endorsement within 1 year.</li><li>
Successful completion of FF1 and FF2 CA State Fire Training Certification.
</li></ul>Desirable Education/Experience:<ul><li>
Project Management Experience</li><li>
Driver operator Experience.</li><li>
Bachelor&rsquo;s Degree or higher.</li><li>
Completion of California State Fire Training Company Officer or Chief Officer certification</li><li>
Vegetation Management experience</li><li>
Fire prevention including inspection and/or investigation</li></ul>
Knowledge of:<ul><li>
Principles, practices, techniques, and procedures of modern firefighting, emergency medical care, and rescue;</li><li>
Operational characteristics, services, and activities of comprehensive Community Risk Reduction, public</li><li>
education, and fire training;</li><li>
Principles and practices of program development, administration, and personnel management;</li><li>
Pertinent federal, state, and local laws, codes, and regulations related to the fire service;</li><li>
Rules, regulations, and operational procedures of Skywalker Properties;</li><li>
Principles and practices of supervision, training, and performance evaluation;</li><li>
Principles of budget preparation (op ex and cap ex), and expense control;</li><li>
Principles, techniques, and requirements of report preparation.</li><li>
Vegetation Management principles and practices.</li><li>
Principles of fire prevention, inspection and investigation.</li></ul>
Skills:<ul><li>
Professionalism - Models core values of being honest, respectful, and positive; supervisory actions are collaborative when possible.</li><li>
Manages Performance - Takes responsibility for own and assigned employees&rsquo; performance by setting clear goals and expectations- tracking progress against the goals, ensuring regular feedback, and addressing performance problems and issues promptly.</li><li>
Decisiveness - Willingness to make difficult decisions promptly.</li><li>
Developing and Empowering Others - Willingness to delegate responsibility; coaching assigned employees to develop their capabilities.</li><li>
Facilitating Partnerships - Builds internal and external community and partnerships in the organization.</li><li>
Forward Thinking - Anticipates the consequences of situations and decisions; takes appropriate action to be prepared for changes.</li><li>
Provides Support - Provides the tools and creates a supportive environment allowing others to complete their work successfully.</li><li>
Maintain confidentiality with all team members across the organization.</li></ul>
Technical Skills<ul><li>
PC Proficient in MS Word and Excel</li><li>
Ability to use keyboard/mouse up to 8 hours per day.</li><li>
Knowledge of Vector solutions- technology software</li></ul>
Physical Requirements / Working Conditions:<ul><li>
Work is performed primarily indoors, but will include travel from site to site;</li><li>
Exposure to computer screens, noise, dust, grease, smoke, fumes, gases, and potentially hazardous chemicals;</li><li>
Use of safety equipment, as needed;</li><li>
Essential and marginal functions require maintaining the physical condition necessary for sitting and standing for extended periods. On occasion, functions may require maintaining the physical condition necessary for performing the assigned duties specified by the Firefighter II certification, including running, walking, crawling, climbing, stooping, and heavy lifting while wearing heavy protective equipment; working in training situations in inclement weather conditions for extended periods.</li><li>
Physical Capability Requirements: Employees in the Fire Brigade must be able to perform standard physical activities and pass a firefighter physical exam prior to starting work.</li></ul>
Benefits<ul><li>
Compensation is $125,000 - $130,000 annually</li><li>
Medical/Dental/Vision with Generous Cost Sharing</li><li>
Employer-Paid Life Insurance and Long-Term Disability Policy</li><li>
Flexible Spending Account</li><li>
Aflac short-term disability options</li><li>
401 (k) with Company Match</li><li>
Family Care with Urbansitter membership</li><li>
Generous PTO Policy</li><li>
Education/Tuition Reimbursement</li><li>
Yearly Performance Review</li><li>
Discretionary Bonus Opportunities</li><li>
Coaching programs</li></ul></div>

Fire Chief

<div>About Us
Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books &ndash; all in one connected platform backed by real human support.
About the Role
We're looking for an expert Account Manager to manage a portfolio of our largest B2B relationships. You will work with your peers on the Customer Success team and your Manager to develop and execute repeatable tactics for onboarding and managing ongoing relationships with the businesses in your portfolio. Your north star is to drive Rho product adoption for your clients at scale, allowing you to grow your customers' revenue and maintain high retention. In this role, you will work highly collaboratively with your teammates on the Success team and cross-functionally with the Product and Customer Service teams.
Responsibilities<ul><li>
Manage, retain, and expand existing client relationships in our middle-market, VC-backed start ups, and commercial segments.</li><li>
Strategically collaborate with the Account Executive Team (Sales) to efficiently and effectively hand off and onboard new clients.</li><li>
Build and nurture relationships with key accounts to understand and address their business needs, priorities, goals, and challenges to maximize client adoption of Rho&rsquo;s entire product suite and services.
</li><li>Guide senior customer stakeholders through the changes needed to unlock Rho's full value, providing guidance to help them design the optimal enablement and adoption strategy to maximize their business value.
</li><li>Track and report key account metrics, such as revenue growth, retention, and customer satisfaction.
</li><li>Identify upsell opportunities and deliver consultative value.</li></ul>
Key attributes<ul><li>
Self-motivated with impeccable interpersonal and communication skills.</li><li>
Bias for action, enthusiasm about technology and fintech, comfort with ambiguity, and high speed.</li><li>
A high degree of comfort with drawing insights from analytics reports.</li><li>
A valued team member who upholds Rho&rsquo;s mission and professional values.</li></ul>
Qualifications<ul><li>
2+ years of professional experience in a client-facing Customer Success role
</li><li>Has experience managing large-scale implementations with 50+ users</li><li>
Strong written and verbal communication skills</li><li>
A track record of managing a large portfolio of clients efficiently and at scale
</li><li>Prior experience working in B2B SaaS, high-growth preferable</li><li>
BA degree or higher</li><li>
Prior background in accounting, finance, cards, or payment is preferred</li></ul>
Our people are our most valuable asset. This role is based out of our San Francisco or NYC office, with an $125,000 to $145,000. Base salary may vary depending on relevant experience, skills, geographic location, and business needs. In addition to base pay, Rho offers equity, healthcare benefits and paid time off.
Diversity is a core value at Rho. We&rsquo;re passionate about building and sustaining an inclusive and equitable environment for all those involved with our mission, including employees, contractors, candidates, customers and vendors. We believe every member of the Rho community enriches our ability to provide a broad range of ways to understand and engage with the market, identify problems, and drive solutions that align with our mission. We welcome all qualified applications and support each of our Rho&rsquo;ers with ongoing professional growth opportunities.</div>

Account Manager

Sprig

<div><h2 class="jobSectionHeader">About Sprig</h2>
Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won&rsquo;t be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products.
Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time.
Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We&rsquo;re scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world&rsquo;s most innovative companies.
If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you.<h2 class="jobSectionHeader">
About the Role</h2>
Join Sprig as a Customer Success Manager, where you&rsquo;ll partner with a diverse portfolio of fast-growing companies to drive measurable impact and help them achieve their business goals. In this role, you&rsquo;ll act as a strategic advisor to product and research leaders, helping customers deeply understand their users, adopt Sprig across teams, and realize sustained value from our platform.
You will own the end-to-end customer lifecycle for a portfolio of Mid-Market accounts, spanning onboarding, adoption, expansion, and renewal. This role is highly cross-functional and requires a proactive mindset to identify growth opportunities and drive best-in-class Net Revenue Retention (NRR). As a key member of the Sprig team, you will be the voice of the customer, translating user feedback into actionable insights for our Product team.
This role is based out of our vibrant downtown San Francisco office 4 days per week, conveniently located steps away from Montgomery BART/MUNI.<h2 class="jobSectionHeader">
Your Impact</h2><ul><li>
Drive Portfolio Growth: Manage post-sale success for a book of Mid-Market accounts, focusing on retention and expansion through proactive success planning and commercial alignment.</li><li>
Identify Expansion Opportunities: Analyze product usage data to uncover upsell/cross-sell opportunities, identifying adoption gaps and mapping Sprig&rsquo;s value to the customer&rsquo;s evolving business needs.</li><li>
Strategic Advocacy: Build strong relationships with key stakeholders to ensure Sprig is integrated into their daily workflows and seen as an essential partner in their product development lifecycle.</li><li>
Streamlined Onboarding: Lead efficient onboarding and enablement sessions, ensuring new customers realize value quickly and adopt best practices from day one.</li><li>
Commercial Partnership: Partner closely with Sales and Account Management to secure renewals and support the development of expansion proposals and business reviews.</li></ul><h2 class="jobSectionHeader">
Your Strengths</h2><ul><li>
1&ndash;3 years of experience in Customer Success, Account Management, or a related client-facing role (SaaS experience preferred).</li><li>
Results-Oriented: A proven track record of meeting or exceeding retention and expansion targets within a dedicated book of business.</li><li>
Analytical Mindset: Comfortable using data and product usage metrics to &quot;tell a story&quot; and provide proactive recommendations to customers.</li><li>
Agile Communicator: Strong presentation and communication skills, with the ability to build rapport quickly and influence stakeholders at the Manager and Director levels.</li><li>
Process-Driven: Highly organized with the ability to manage multiple priorities and accounts simultaneously without letting details fall through the cracks.</li><li>
Collaborative Spirit: Experience working cross-functionally with Sales, Product, and Support teams to solve customer challenges and drive platform improvements.</li></ul>
Adaptability: Thrives in a fast-paced, &quot;builder&quot; environment and is excited about helping refine Mid-Market success strategies as Sprig scales.<h2 class="jobSectionHeader">
Benefits &amp; Perks</h2><ul><li>
Competitive Salary</li><li>
Competitive Employee Equity</li><li>
401K Program</li><li>
Medical, Dental, and Vision Benefits</li><li>
FSA/HSA Benefit</li><li>
$175/month Commuter Benefit</li><li>
Additional Wellbeing Benefits</li><li>
Flexible Paid Time Off</li><li>
Paid Parental Leave</li><li>
Professional Development Stipend</li><li>
Hybrid Office Policy</li><li>
Lunch and dinner daily</li><li>
Company Sponsored Social Events</li></ul>
At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig&rsquo;s future.<h2 class="jobSectionHeader">
Our Commitment to Diversity and Inclusion</h2>
We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.<h2 class="jobSectionHeader">
Employee Pay Disclosure</h2>
The salary range for this full-time position is $120,00 - $150,000 + Equity + Benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.
***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***
Compensation Range: $120K - $150K</div>

Customer Success Manager

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