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help desk it support specialist

CareerSwift

<div><h2 class="jobSectionHeader">Job Description</h2>
About the Role
We are looking for a Help Desk / IT Support Specialist to join our US team. You will be the first point of contact when something breaks, something does not load, or someone cannot get in. Your job is to get people back on track quickly and make sure nothing falls through the cracks. This is a fully remote position open to candidates anywhere in the United States. 
What You Will Do<ul><li>
Handle incoming support tickets through tools like Zendesk, Jira, or ServiceNow and make sure every one of them gets resolved</li><li>
Troubleshoot hardware, software, and connectivity issues across Windows and macOS environments</li><li>
Manage user accounts and access permissions using Active Directory and Microsoft 365</li><li>
Support networking issues including VPN connectivity, DNS, and basic TCP/IP troubleshooting</li><li>
Write up clear documentation and keep the internal knowledge base up to date so issues do not repeat</li><li>
Escalate complex or recurring problems to the right team with context included</li></ul>
What We Are Looking For<ul><li>
At least 1 year of experience in IT support or a helpdesk role</li><li>
Hands-on experience with Windows and macOS</li><li>
Familiarity with at least one ticketing system (Zendesk, Jira, or ServiceNow)</li><li>
Basic understanding of networking: VPN, DNS, TCP/IP</li><li>
You can explain technical issues in plain language without making people feel bad for asking</li><li>
Comfortable working independently and staying on top of your queue without someone checking in constantly</li></ul>
Salary: $25&ndash;$30/hour<h2 class="jobSectionHeader">
Job Overview</h2>
Location: Remote
Seniority Level: Junior</div>

Help Desk / IT Support Specialist

ESP Global Services

<div>About the Job:

As the Field Services Dispatcher Technician (Overnight schedule), you will be responsible to provide and maintain continuity of service for all components of the Airport passenger processing system and resolve any technical issues, including more complex issues requiring specialist knowledge, which may occur. 


What will you do?
<ul><li>Carry out regular routine and preventative maintenance on the range of passenger processing equipment within the airport.</li><li>
Respond to all customer incidents and service requests passed across by the Global Service Desk and resolve any user faults within agreed SLAs</li><li>
Troubleshoot and resolve all airline host and connectivity issues
</li><li>Maintain a high level of communication at all times with both colleagues and senior members of staff and provide timely updates to the Global Service Desk so that progress against each individual incident can be updated as required.</li><li>
Offer support and on-site training and coaching to the Airport Technicians to increase their understanding and skill in resolving incidents.</li><li>
Identify any spares required and advise the Global Service Desk accordingly to ensure that the customer incident can be updated accordingly.</li><li>
Perform set-up, installation, and configuration of desktop hardware and software in compliance with internal controls, policies, and standards.</li><li>
Participate in the identity and access management of various systems.</li><li>
Perform and promote preventive maintenance activities on IT equipment, including cleaning kiosk, routine system checks, updates, patching, and proactive issue identification to minimize downtime and extend asset lifecycle.</li><li>
Monitor system performance and recommend improvements to prevent recurring technical issues.</li><li>
Carry out regular &quot;floor-walking&quot; and pro-active line of sight checks to identify and resolve any issues before they are raised as incidents through the Global Service Desk.</li><li>
This role is working rotational schedule: 5 days on &amp; 2 off / schedule between (09:00pm to 06:00am)</li><li>
Other IT support duties as assigned.</li></ul>
What will you bring to ESP?
<ul><li>
1-2 years of experience supporting onsite/remotely Microsoft Desktop software.
</li><li>1-2 years of experience using ticketing system.</li><li>
1-2 years of experience of network protocols, server hardware and configurations.</li><li>
Previous airport technical support preferred</li><li>
Good verbal and written communication skills</li></ul>

Physical Requirements:
<ul><li>
Able to lift or push 20-50 pounds of equipment if need it.</li><li>
Able to stand or kneel for extended periods of time.</li><li>
Able to use mechanical tools.</li></ul> 


If you are&hellip;.

Motivated to develop your career in IT Airport group, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore. 


What we will offer:

Personal &amp; Professional Development

Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&amp;D system, that cater to helping you reach career goals or objectives &mdash; whether you want to become a knowledge expert in your field or apply your skills to another division. 


Diversity, Inclusion &amp; Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. 

Benefits:
<ul><li>
Parking at location</li><li>
Tools</li></ul> 


Who are we:

ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that&rsquo;s manages over 1,000 tickets a day for more than 200 customers. 


Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world. 


We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems. 


Our vision and ethos have stood the test of time, and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together. 


Join a team that prioritizes excellence&mdash;our ISO 9001 certification reflects our commitment to quality and superior customer service. 


ESP Global Services is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.</div>

Field Service Dispatch Technician - Overnight - San Francisco (SFO) Airport

V-ENVISAGE SOLUTIONS INC

Job DescriptionYou are the primary point of contact for internal employees or external clients seeking technical assistance. This role is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure minimal disruption to business operations. A successful candidate balances strong technical acumen with exceptional customer service.Key Responsibilities<ul><li>Incident Management &amp; Troubleshooting:</li><li>Serve as the first line of technical support via phone, email, chat, or walk-ins.</li><li>Diagnose and resolve technical issues involving Windows/macOS operating systems, Microsoft 365, enterprise applications, and hardware (laptops, desktops, mobile devices, printers).</li><li>Walk end-users through step-by-step problem-solving processes.</li><li>Request Fulfillment &amp; Access Management:</li><li>Provision and de-provision user accounts, permissions, and distribution groups using Active Directory or Azure AD.</li><li>Configure and deploy new hardware and software for onboarding employees.</li><li>Ticket Documentation &amp; Escalation:</li><li>Log, categorize, and prioritize all incoming incidents and service requests within the ITSM ticketing tool (e.g., ServiceNow, Jira Service Management, Zendesk).</li><li>Escalate complex, unresolved issues to Tier 2/Tier 3 support or specialized infrastructure teams, ensuring accurate documentation is passed along.</li><li>Knowledge Management:</li><li>Contribute to the internal IT knowledge base by writing and updating documentation, FAQs, and user guides.</li></ul>Required Skills &amp; Qualifications<ul><li>Technical Skills:</li><li>Proficiency with Windows 10/11 and macOS environments.</li><li>Strong familiarity with Microsoft 365 administration (Outlook, Teams, SharePoint, OneDrive).</li><li>Basic understanding of networking concepts (TCP/IP, DNS, VPN, DHCP, Wi-Fi troubleshooting).</li><li>Experience using remote desktop support tools (e.g., TeamViewer, LogMeIn, BeyondTrust).</li><li>Soft Skills:</li><li>Customer-First Mentality: Exceptional empathy, patience, and active listening skills.</li><li>Communication: Ability to translate complex technical jargon into clear, user-friendly instructions.</li><li>Problem-Solving: Strong analytical and critical-thinking skills under pressure.</li><li>Time Management: Ability to multi-task and prioritize tickets in a fast-paced environment while meeting SLAs (Service Level Agreements).</li></ul>Education &amp; Experience Requirements<ul><li>Education: High School Diploma or equivalent required; Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is a plus.</li><li>Experience: 2&ndash;5 years of experience in an IT service desk, help desk, or customer-facing technical support role.</li><li>Preferred Certifications (Highly Valued):</li><li>CompTIA A+, Network+, or Security+</li><li>ITIL 4 Foundation (highly preferred for Service Desk frameworks)</li><li>HDI-SDA (Help Desk Institute Service Desk Analyst)</li><li>Microsoft Certified: Endpoint Administrator Associate</li></ul>Pay: $26.00 - $35.00 per hourWork Location: In person

Service Desk Analyst

University of California - San Francisco

<div>Department Description:
The School is committed to providing outstanding, integrated patient-centered care, preparing the next generation of clinicians and scientists for a rapidly evolving health care system, leading the world in scientific discovery and its translation into improved patient care and public health, creating and maintaining a supportive work and learning environment that attracts the best faculty, staff, students and trainees who can meet the changing needs of the School, society and profession, and optimizing resources to support strategic objectives and maximize stakeholder value.
 We provide comprehensive oral health care services with over 120,000 patient visits per year. We offer a four-year DDS program as well as a two-year program for international dentists that culminates in the DDS degree. We have numerous specialty residencies, PhD and Master&rsquo;s degree programs in Oral and Craniofacial Sciences, a combined DDS-PhD program, and a combined PhD-dental specialty training program. Other graduate programs include Craniofacial and Mesenchymal Biology and Bioengineering, and a DDS/MBA program. The School is one of the preeminent oral and craniofacial research enterprises in the world, ranking number one in National Institute of Health funding for 25 consecutive years.
UCSF Dental Center
UCSF Dental Center is a cohesive entity within the structure of UCSF&rsquo;s School of Dentistry that oversees and operates all clinical activities in the dental school. Its primary goal is to provide outstanding, seamless, cutting-edge patient-centered care. The Dental Center also aims to provide state of the art clinical experiences and education to students; deliver cost-effective dental health care; and generate resources for reinvestment in the School of Dentistry&rsquo;s educational, clinical and scholarship missions. UCSF Dental Center&rsquo;s primary services include all advanced dental specialty programs, and the general dentistry and specialty faculty practices. A majority of the Dental Center&rsquo;s clinical facilities are located at the Parnassus Campus, with affiliated clinics at Buchanan Dental Center and an additional presence at Mission Bay and the Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center.
Job Summary:
The Visual Communications Specialist plays a key role in advancing UCSF School of Dentistry&rsquo;s (SOD) mission areas by designing and producing high-impact visual content for internal and external audiences. This position supports communication campaigns that range from employee engagement and institutional initiatives to the launch and promotion of new healthcare clinics and academic programs.
The Specialist will create visuals that effectively communicate across multiple environments&mdash;digital, print, and physical spaces&mdash;ensuring accessibility and impact for audiences both on and off campus and in clinic, including those who may not be desk-based.</div>
 <div>Required Qualifications:
<ul><li>Bachelor&rsquo;s degree in communications, graphic design, marketing, or a related field, or equivalent experience
</li><li>3&ndash;5 years of professional experience in visual design, preferably in a higher education, healthcare, or nonprofit environment
</li><li>Advanced knowledge of design and communications concepts and applicable software applications.
</li><li>Advanced knowledge of production processes for a variety of media and knowledge of vendor requirements for a variety of products
</li><li>Advanced knowledge of the location, including its vision, mission, goals, and objectives
</li><li>Advanced design, creative and artistic skills
</li><li>Advanced skills to devise broad design ideas, present them to clients, and produce results on time and within budget
</li><li>Advanced interpersonal communications skills, including active listening skills and skills to work effectively within teams and to effectively provide advanced design advice and consultation to clients on all aspects of visual communications
</li><li>Critical thinking skills, advanced organizational skills and proactive problem-solving / problem resolution skills. Creative problem-solving and visual storytelling
</li><li>Strong proficiency in Adobe Creative Cloud (InDesign, Illustrator, Photoshop, After Effects) and Canva
</li><li>Demonstrated experience designing for both print and digital channels
</li><li>Demonstrated editorial experience writing and editing copy
</li><li>Excellent understanding of layout, typography, and color theory
</li><li>Familiarity with accessibility and inclusive design standards
</li><li>Proficiency with digital and email marketing platforms such as Constant Contact
</li><li>Ability to manage multiple projects, meet deadlines, and work collaboratively with cross-functional teams
</li>Ability to work in a fast-paced environment with multiple stakeholders 
<li>
</li></ul>Preferred Qualifications:
<ul><li>Experience with large-format display design (digital screens, banners, posters)
</li><li>Motion graphics or video editing experience
</li><li>Understanding of internal communications or employee engagement design strategy
</li><li>Ability to lead and mentor others in the department</li></ul></div>

VISUAL COMM SPEC 4

Quanata

<div>
 
 To help keep everyone safe, we encourage all applicants to pay close attention to protect themselves during their job search. When applying for a position online you are at risk of being targeted by malicious actors looking for personal data. Please be aware we will only reach out via email using the domain quanata.com. Anything that does not match those domains should be ignored and considered a security risk.
 
 
 
 
 About Us
 
 
 
 
 Quanata is on a mission to help ensure a better world through context-based insurance solutions. We are an exceptional, customer centered team with a passion for creating innovative technologies, digital products, and brands. We blend some of the best Silicon Valley talent and cutting-edge thinking with the long-term backing of leading insurer, State Farm.
 
 Learn more about us and our work at quanata.com&nbsp;
 
 Our Team
 
 &nbsp;From data scientists and actuaries to engineers, designers and marketers, we&rsquo;re a world class team of tech-minded professionals from some of the best companies in Silicon Valley, and around the world.&nbsp; We&rsquo;ve come together to create the context-based insurance solutions and experiences of the future. &nbsp;We know that the key to our success isn't just about nailing the technology&mdash;it&rsquo;s hiring the talented people who will help us continue to make a quantifiable impact.
 
 The Role
 
 
 We are looking for a People Operations Specialist who will play a critical role in ensuring smooth and efficient employee lifecycle processes, from onboarding through offboarding, while maintaining accurate records and compliance with regulatory requirements. This role serves as a key point of contact for employee inquiries, supports HRIS operations and reporting, and partners cross-functionally to improve workflows, payroll coordination, and benefits administration. By maintaining organized systems, enhancing onboarding experiences, and ensuring timely completion of operational tasks, the specialist directly contributes to a positive employee experience and overall organizational effectiveness. Their work enables scalable people processes that support business continuity, compliance, and employee engagement.
 
 
 Your Day-To-Day
 
 <ol>
 <li>
 Responsible for all operational Onboarding and Offboarding tasks; ie. Launches all people operations pre and post onboarding tasks; assigns new hire trainings; launches, monitors and reviews background checks and I9 verifications; drafting all operational Offboarding documentation and processing of required offboarding tasks; partners with the People Team on enhancements of the onboarding and offboarding processes
 </li>
 <li>
 Responsible for processing all employee lifecycle changes and maintenance of employee records(i.e. onboarding, employee changes, promotions, job changes, professional development budgets, offboarding); Responsible for tracking all employee certifications within HRIS
 </li>
 <li>
 Responds to employee inquiries providing direction as needed regarding HRIS systems,&nbsp; policies and procedures; Owns responding to all employment and income verifications timely and accurately; Maintains a high standard of confidentiality and professionalism in all employee communications
 </li>
 <li>
 Owns Intranet and Employee-facing content as it pertains to Operations (ie. Labor Law postings, People Operations guides and Job Aids); Creates and maintains internal Job Aids for all operational processes/workflows; Assists with employee handbook updating
 </li>
 <li>
 Partners with Payroll Manager and Senior Compensation Analyst to ensure the accurate processing of sign on bonuses, Hi5 bonuses, separation pay, patent awards and all other types of additional payments; Provides system configuration, testing and validation support to the Senior Compensation Analyst with annual merit processing.
 </li>
 <li>
 Provides backup support to the Payroll Manager and Benefits Manager including but not limited to employee inquiries, benefit billing and reconciliations, deduction imports, troubleshooting, and continuous coverage and backup activities
 </li>
 <li>
 Owns Guusto service anniversary award platform and responsible for initiating all employee retirement and anniversary awards
 </li>
 <li>
 Responsible for ad hoc and regulatory compliance reporting (EEOC reporting, CA Pay Data) and other recurring data requests&nbsp;
 </li>
 </ol>
 
 About You
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required OR an equivalent combination of education and relevant experience OR equivalent relevant experience and;&nbsp;&nbsp;&nbsp;&nbsp;
 </li>
 <li>
 3-5 years experience in a People Operations and/or HRIS role
 </li>
 <li>
 Proficiency in HRIS systems, including data management, reporting, troubleshooting, and process optimization
 </li>
 <li>
 Strong knowledge of employee lifecycle processes, HR compliance requirements, and recordkeeping standards, with the ability to ensure accuracy and confidentiality across all People Operations activities
 </li>
 <li>
 Demonstrated ability to handle highly sensitive information with discretion, sound judgment and a business-centric approach
 </li>
 <li>
 Effective organizational and time management skills, with the ability to manage multiple priorities and meet deadlines while managing day-to-day requirements
 </li>
 <li>
 Exceptional attention to detail, with the ability to manage complex data sets and compliance requirements
 </li>
 <li>
 Outstanding written and verbal communication skills with the ability to explain complex topics clearly and accurately, explain policies and procedures, and partner cross-functionally with broader teams
 </li>
 <li>
 Analytical and problem-solving skills, with the ability to identify process improvements, support data reporting needs, and contribute to scalable, efficient People Operations workflows&nbsp;
 </li>
 </ul>
 
 Bonus Points
 
 <ul>
 <li>
 Paylocity experience&nbsp;
 </li>
 <li>
 Experience using AI tools and automation to improve processes, increase efficiency, and enhance employee experience
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Salary:
 
 
 $100,000 to $125,000*
 
 
 
 *Please note that the final salary offered will be determined based on the selected candidate's skills, and experience, as well as the internal salary structure at Quanata. Our aim is to offer a competitive and equitable compensation package that reflects the candidate's expertise and contributions to our organization.
 
 
 &nbsp;
 
 
 
 Additional Details:&nbsp;
 
 
 <ul>
 <li>
 
 Benefits
 
 
 : We provide a wide variety of health, wellness and other benefits.These include medical, dental, vision, life insurance and supplemental income plans for you and your dependents, a Headspace app subscription, monthly wellness allowance and a 401(k) Plan with a company match.
 
 </li>
 <li>
 
 Work from Home Equipment
 
 
 : Given our virtual environment&mdash; in order to set you up for success at home, a one-time payment of $2K will be provided to cover the purchase of in-home office equipment and furniture at your discretion. Also, our teams work with MacBook Pros, which we will deliver to you fully provisioned prior to your first day.
 
 </li>
 <li>
 
 Paid Time Off:
 
 
 All employees accrue four weeks of PTO in their first year of employment. &nbsp;New parents receive twelve weeks of fully paid parental leave which may be taken within one year after the birth and/or adoption of a child. The twelve weeks is applicable to both birthing and non-birthing parent.
 
 </li>
 <li>
 
 Personal and Professional Development:
 
 
 We&rsquo;re committed to investing in and helping our people grow personally and professionally.&nbsp; All employees receive up to $5000 each year for professional learning, continuing education and career development.&nbsp; All team members also receive LinkedIn Learning subscriptions and access to multiple different coaching opportunities through BetterUp.
 
 </li>
 <li>
 
 Location
 
 
 : We are a remote-first company for most positions so you may work from anywhere you like in the U.S, excluding U.S. territories.
 
 For most positions,&nbsp;
 
 
 
 occasional travel may be requested or encouraged but is not required
 
 
 
 . Some positions might require travel per the job description provided to the employee.
 
 &nbsp;Employees based in the San Francisco Bay Area or in Providence, Rhode Island may commute to one of our local offices as desired. &nbsp;
 
 </li>
 <li>
 
 Hours
 
 
 : We maintain core meeting hours from 9AM - 2PM Pacific time for collaborating with team members across all time zones.&nbsp;
 
 </li>
 </ul>
 
 
 Quanata, LLC is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 If you are a San Francisco resident, please read the City and County of San Francisco's Fair Chance Ordinance notice.&nbsp;
 
 https://www.sf.gov/sites/https://www.sf.gov/sites/default/files/2022-12/FCO%20poster2020_0.pdf&nbsp;
 
 This role is employed by Quanata, LLC which is a separate company in the State Farm family of companies.
 
 &nbsp;
 
 If you require a reasonable accommodation, please reach out to your Talent Acquisition Partner for assistance.&nbsp;
 
</div>

People Operations Specialist [Remote-US]

Wing

<div><div>About Wing:

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.</div>
About the Role:

Wing is looking for a Program Manager, Hardware Engineering Project Specialist to join our Technical Program Management team. This role is hybrid based in Palo Alto, CA. The position seeks highly-motivated individuals who enjoy working in a highly dynamic team environment. The successful candidate brings deep knowledge of hardware development and manufacturing processes, vendor relations and working with Contract Manufacturers (CM). You have experience with Product Data Management/Product Lifecycle Management tools (e.g. Agile), with knowledge of hardware Bill of Materials (BOM) structures and change control concepts. We're looking for people who are intrinsically driven to solve hard problems with stunningly simple solutions, move fast, and are highly adaptive.

What You'll Do:
<ul>
<li>Travel to support hardware development builds and manage product labeling and build documentations</li>
<li>Manage the New Product Introduction (NPI) product build matrix (system configuration decoder), tracking material readiness, tracking engineering parallel paths and investigations, and product configurations</li>
<li>Lead a weekly build readiness meeting with the Contract Manufacturing team, and provide training to partners on related deliverables (how to read build matrix, allocation/shipment planning and applicable build matrix database training)</li>
<li>Manage system allocation database, provide allocation direction, track system delivery schedules, ensure timely distribution to all product groups, and update device tracking tool</li>
<li>Coordinate with product development and MechEng &amp; EE engineering teams to ensure BOM readiness in Agile prior to builds</li>
<li>Manage NPI build asset tracking.</li>
<li>Be able to support either system, module or sustaining work as needed</li>
</ul>
What You'll Need:
<ul>
<li>5+ years of program management experience in hardware development</li>
<li>5+ years experience in working with CMs/vendors, providing guidance and driving results within hardware development life-cycle</li>
<li>Bachelor's degree or equivalent experience</li>
<li>Excellent organizational skills, with the ability to manage complex spreadsheets and coordinate across cross-functional teams and job functions</li>
<li>Excellent multitasking abilities, with the ability to effectively prioritize when working on multiple tasks/projects, coordinating priorities, and process/tool initiatives</li>
<li>Proven to be a strong leader with demonstrated project management and supply chain management skills</li>
<li>Excellent written and oral communication, analytical and interpersonal skills</li>
<li>Motivated, results driven and extremely detail oriented</li>
<li>Demonstrate leadership skills to help drive meetings and initiatives</li>
</ul><div>
Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.</div></div>

Program Manager, Hardware Engineering Project Specialist

Verity Pharmaceuticals

<div>
 Are you looking to start a career in Pharmaceutical sales? Are you a motivated, self-starter who wants to see advancement in their career and be rewarded for your hard work? If so, then Verity Pharmaceuticals would be a great place to jump start your career as a Therapeutic Specialist (TS).
 
 
 We are seeking candidates that live within the Northern CA area.
 
 
 
 About Verity Pharmaceuticals
 
 
 
 Every day our team goes to work with an unflinching conviction to deliver meaningful solutions to the healthcare community.
 
 
 We achieve this by identifying and unlocking the unrealized value of products for the benefit of healthcare providers, practices, and their patients.
 
 
 Working with leading global pharmaceutical partners we incorporate clinically relevant prescription medications into our innovative commercial structure to maximize value for our customers. We are also committed to supporting programs, initiatives, and organizations that help improve health, expand research opportunities, and promote education in the healthcare community.
 
 
 Base Salary: $70,000-$80,000 + Variable Commission tied to quota attainment
 
 
 https://veritypharma.com/us/homepage
 
 
 
 Role
 
 
 
 We are seeking highly motivated, competitive and entrepreneurial Therapeutic Specialists to join our growing team. The
 
 Therapeutic Sales Specialist
 
 is responsible for achieving sales quota, including market volume, market volume growth, and business objectives within an assigned Territory. This is a unique opportunity for a self-starter who thrives in a fast-paced environment and is eager to build a rewarding career in pharmaceutical sales. This role offers a comprehensive training program designed to develop your industry knowledge, sales skills, and product expertise.
 
 
 <ul>
 <li>
 Promote and sell Trelstar and Tlando to healthcare providers including medical practices, physicians, clinics, and pharmacies within your assigned territory
 </li>
 <li>
 Identifies and cultivates relationships with key influencers within assigned customers and professional networks to enhance scope of influence
 </li>
 <li>
 Create, maintain, and increase sales within designated territory by influencing the prescribing habits of the targeted audience, on label, and in support of patients
 </li>
 <li>
 Implements brand marketing strategies and tactics at the local level, executes managed care pull&hyphen;through and push&hyphen;through strategies, and appropriately leverages Verity resources to enhance business results
 </li>
 <li>
 Conduct daily calls (face-to-face and virtual) with a variety of key stakeholders across the customer segment to establish long&hyphen;term relationships and to achieve sales quotas and other key metrics, resulting in increased support for Verity products
 </li>
 <li>
 Develops and implements an efficient Territory business plan with strategies and tactics to maximize opportunities, increase sales results, and meet strategic objectives
 </li>
 <li>
 Collaborates across Verity teams and business partners to maximize efforts and enhance business outcomes
 </li>
 <li>
 Identifies and partners with stakeholders who impact healthcare decision making at the local level, including local healthcare providers, physician networks, and pharmacies
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of a bachelor's degree from an accredited college or university, preferably business or life sciences, or an equivalent combination of education and experience will be considered
 </li>
 <li>
 2-4 years of proven sales record with a desire for advancement
 </li>
 <li>
 Ability to become a subject matter expert in the Urology, Oncology, Endocrinology and Primary Care specialties
 </li>
 <li>
 Entrepreneurial spirit with the ability to work independently and take initiative
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Represent Verity and the brand to its highest standards
 </li>
 <li>
 Documented sales results are required. Examples of company awards or participation in management development programs are preferred
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Excellent written and oral communication skills are required
 </li>
 <li>
 Strong business acumen and organizational awareness
 </li>
 <li>
 Strong strategic planning and analytical skills
 </li>
 <li>
 Ability to apply a systematic approach to selling and sales procedures
 </li>
 <li>
 Significant travel required throughout the assigned area, and for national events, conferences and meetings as needed
 </li>
 <li>
 Some overnight and/or weekend travel may be required
 </li>
 <li>
 Valid driver's license and ability to travel within the assigned territory
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Comprehensive 24 month training program with incentive metrics
 </li>
 <li>
 Ongoing mentorship and career development opportunities
 </li>
 <li>
 Competitive base salary with performance-based incentives
 </li>
 <li>
 Vehicle allowance, full benefits
 </li>
 <li>
 Opportunity to represent industry-leading therapies with strong clinical value
 </li>
 <li>
 Start your journey in pharmaceutical sales with a company that values innovation, integrity, and your professional growth.
 </li>
 <li>
 If you are ready to make an impact and build a career, we want to hear from you
 
 
 </li>
 </ul>
 Individuals seeking employment with Verity Pharmaceuticals are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
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Therapeutic Sales Specialist (Northern California)

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