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hospitality recruiter field based role rdg

Riviera Dining Group

<p></p><div><p>RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.</p><p>
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.</p><p></p><p><b><br>
DREAM IT</b><br>
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA&rsquo;s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026).</p><p></p><p><b><br>
BUILD IT</b><br>
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.</p><p></p><p><b><br>
GROW IT</b><br>
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.</p><p></p><div><b><br>
Summary</b><b>:
</b></div><div>Reporting to the Director, Talent Acquisition, the Talent Acquisition Specialist, is a member of our entrepreneurial Human Resources &amp; Talent Acquisition team. This field-based role will directly support hourly restaurant hiring efforts. This position will serve as an ambassador for the brand in all markets, assist in deploying industry-leading recruitment programs and maintaining consistent applicant pools.</div><div></div><div><b><br>
RESPONSIBILITIES:</b></div><ul><li>
Responsible for the full cycle recruiting process for both internal and external candidates to fill current and future hourly openings by creating a talent pipeline to coincide with RDG&rsquo;s growth strategy.</li><li>
Communicate with candidates throughout the on-boarding process.</li><li>
Extensive comprehension of all restaurant positions and job responsibilities</li><li>
Source and evaluate incoming restaurant applications and actively source passive candidates to identify talent that aligns with RDG&rsquo;s needs, brand standards and culture.</li><li>
Responsible for providing a regular cadence of recruitment reporting to all internal stakeholders.</li><li>
In collaboration with the Chief People Officer and Manager, Talent Acquisition, begin to identify future openings and the workforce planning model to build out a pipeline of candidates.</li><li>
Cultivate a strong working relationship with corporate chef team as they articulate current needs across all venues.</li><li>
Build our employment brand in the communities in which we work by establishing relationships with universities, J1 programs, and community-based organizations to provide a pipeline of qualified and talented candidates.</li><li>
Resourceful in identifying experienced FOH &amp; BOH hourly candidates.
</li><li>Manage post on boards and maintain job descriptions in collaboration with the restaurant team.</li><li>
Communicate with candidates through the recruitment process through their start date.</li><li>
In collaboration with Director, Talent Acquisition, assist with workforce planning and budgets for new openings.</li><li>
Assist HR or Talent Acquisition Team with any other projects or tasks as needed.</li><li>
May be cross-utilized to assist with FOH &amp; culinary recruitment as needed.</li></ul><div></div><div><b><br>
Requirements/Qualifications</b><b>:
</b></div><ul><li><b>Minimum of 5+ years progressive recruiting experience within a hospitality fine dining/upscale setting is required.</b></li><li>
Bachelor&rsquo;s degree in human resources, business administration, culinary, or related field of study or any equivalent combination of education and/or experience.</li><li>
Experience working with/recruiting for fine dining or upscale restaurant concepts is essential.</li><li>
Experience working with Applicant Tracking Systems (ATS) &amp; HRIS such as ADP is preferred.</li><li>
Proficient in Word, Excel and PowerPoint, Outlook.</li><li>
Demonstrated knowledge of a J1 program and guidelines is essential.</li><li>
Ability to effectively interact with all levels within the organization.</li><li>
Ability to handle highly sensitive information in a confidential manner.</li><li>
Ability to multi-task in a challenging and fast-paced environment, consistently meet deadlines.</li><li>
Problem-solving skills, attention to detail, and the ability to exercise sound judgment.</li><li>
Bilingual in Spanish is strongly preferred.</li></ul><div></div><div><b><br>
Other Skills and Knowledge</b><b>:</b></div><ul><li>
Superior verbal and written communication skills.</li><li>
Ability to represent RDG and business with professionalism, poise and model the RDG values.</li><li>
Proven time management, organizational, and follow-up skills, with a high comfort level initiating and responding to high volume of phone calls and emails.</li><li>
Adept at working in a fast-paced, deadline-driven environment with a task-driven focus.</li><li>
Commitment to a heightened sense of urgency associated with the talent acquisition processes.</li><li>
Strong analytical and critical thinking skills to successfully troubleshoot and resolve unexpected roadblocks, barriers, and inquiries from internal and external clients.</li><li>
Excellent relationship-building capabilities with a keen ability to drive engagement within the recruiting process.</li><li>
Mature and proactive professional judgement is vital to influence at all levels.</li><li>
Ability to work a flexible schedule and visit properties as needed (new openings, open call etc.)</li></ul></div>

Hospitality Recruiter | Field-Based Role | RDG

<div><div><div><div><div><div><p>RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.</p><p>
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.</p><p></p><p><b><br>
DREAM IT</b><br>
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA&rsquo;s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026).</p><p></p><p><b><br>
BUILD IT</b><br>
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.</p><p></p><p><b><br>
GROW IT</b><br>
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.</p><div></div><div><div><b><br>
SUMMARY</b>
</div><p>The Executive Sous Chef is responsible to assist the Executive Chef for overall kitchen operation as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling the Kitchen operation and administration. Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Also Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Primary duties and responsibilities include, but are not limited to, the following:</p><div><br>
</div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div><ul><li>Adherence to all company policies as stated in the employee handbook.
</li><li>Physical Inventory (storage area, freezer, cooler, spice rack, bag-in-box area, expo area, line and service stations)</li><li>Daily high-cost perpetual inventory</li></ul>
 &bull; Data Entry of Inventory, Purchases / Invoices, Sales and Ending Inventory for COGS Sheet &bull; Food COGS<br>
<ul><li>Follow order guides and understand F&amp;O quality &amp; pricing standards</li><li>Review prior week&rsquo;s labor to find areas of opportunity</li><li>Schedules (coverage and costing)</li><li>Daily and Weekly Food Purchases</li><li>Daily and Weekly Labor (dollars and percentage)</li><li>New hire &amp; Termination procedures</li><li>Food par levels</li><li>Par levels on Plate-ware and communicate with FOH</li><li>Dish machine and chemical company</li><li>Employee injury reports</li><li>Weekly management meetings</li><li>Pre-Shifts with staff</li><li>Daily food inventory and ordering</li><li>Labor management</li><li>Overtime monitoring</li><li>Product mix (appetizer, salads, sandwiches, entrée, specials and desserts)</li><li>Product Rotation adheres (FIFO)</li><li>Food quality and specification</li><li>Recipe adheres</li><li>Line checks</li><li>Organization of back of house (storage, prep, line and dish areas)</li></ul>
 &bull; Sanitation standards (temperature logs, HACCP review, sanitation walkthroughs)&bull; Line of sight and attention to detail
<ul><li>Teamwork and training</li><li>Must ensure that all the recipes, food preparations as butchering, protein portions, and presentations meet the Restaurant's specifications and commitment to quality</li><li>Monthly inventory</li><li>Must have good communications skills</li></ul>
 &bull; Involved in events and menu changes and launches &bull; Daily specials<br>
 &bull; Communicate any issues, concerns or updates with chef and sous chefs &bull; Temp logs monitoring<br>
<ul><li>Kitchen opening and closing procedure</li><li>Managerial skills of an entire BOH</li></ul><div><br>
</div><div><b>SKILLS AND QUALIFICATIONS</b></div><ul><li>
College degree/Culinary school degree preferred, but not necessary</li><li>
Minimum 3 years in a kitchen managerial role in a fast-paced, high-volume restaurant</li><li>
Must have computer knowledge (Excel, Windows, POS, etc.)</li><li>
Career-driven with stable job history</li><li>
High volume and/or fine dining experience</li></ul></div></div></div></div></div></div></div>

Executive Sous Chef | CASA NEOS

Saladino Design Studios

<p><b>Senior Licensed Architect &ndash; Luxury Hospitality (Forbes 2026 Top Firm)</b></p><p><b>Saladino Design Studios | Miami, FL (In-Studio)</b></p><p><b>Compensation: $85,000 &ndash; $110,000 per year + End-of-Year Performance Bonus</b></p><p><b>Experience Required: Licensed Architect in the State of Florida</b></p><p>Saladino Design Studios is a Forbes 2026 Top-Listed Hospitality Architect and Interior Design firm. Recognized by the HD Awards and the Prix Versailles, our award-winning studio of 15-25 employees operates on an &quot;all under one roof&quot; philosophy&mdash;where architecture, interior design, and artisanal fabrication collide. We are looking for a highly creative licensed architect to join our growing team and manage projects that shape the future of luxury hospitality.</p><p><b>The Role</b></p><p>At Saladino Design Studio we pride our talent on leadership and innovation in each project. We are seeking a draftsman/licensed architect with a strong background in hospitality architecture to contribute from development to execution. The ideal candidate is passionate about their craft, strong in teamwork, entrepreneurial in spirit, and driven by curiosity and thinking outside the box.</p><p><b>Key Responsibilities</b></p><p><i><b>Overview of Requirements and Responsibilities:</b></i>&middot; Experience in all project phases from concept to construction</p><ul><li>Ability to work on multiple projects simultaneously, working with staff and clients</li><li>8+ years of experience in interior architecture. Cultural, hospitality project experience a plus.</li><li>Demonstrates a strong balance of technical expertise and conceptual design skills</li><li>Knowledge of Revit, AutoCAD, Photoshop, Sketch-up, Adobe Suite</li><li>Familiar with Florida Building codes</li><li>Commercial Construction Administration Experience</li><li>Ability to review shop drawings and Product submittals</li><li>Familiar with Design Detailing and construction procedures</li><li>Restaurant Interior Design Experience is a plus</li><li>Strong interpersonal skills with the ability to work with designers and collaborate with senior designers</li><li>Works well in a fast-paced environment and can meet deadlines</li></ul><p><b>Requirements &amp; Qualifications</b></p><ul><li>Experience: 8+ years of dedicated experience in the Hospitality design field (Required).</li><li>Education: Accredited professional degree and Florida License of Architecture</li><li>Software Mastery: Complete proficiency in Revit, AutoCAD, Photoshop, Illustrator, SketchUp, InDesign, and 3D modeling software.</li><li>Location: 100% In-Office (Miami, FL 33142). We believe the best design happens in a collaborative, hands-on studio environment.</li></ul><p><b>Total Rewards &amp; Culture</b></p><ul><li>Recognition: Join a team recognized as a Forbes 2026 Top Hospitality Architect and Interior Design firm.</li><li>Financial Growth: Competitive base salary + End-of-Year Performance Bonus.</li><li>The Winter Recharge: Our office closes for two full weeks at the end of the year (Christmas through New Year&rsquo;s). This is fully paid time off for the entire team to reset&mdash;no vacation days required.</li><li>Discretionary PTO: 10 days of paid vacation to use at your discretion + some Federal Holidays paid time off</li><li>Health Insurance: Comprehensive coverage options.</li><li>Collaborative Hub: Work in a high-energy studio (15-25 employees) where you see your designs come to life through our in-house fabrication teams.</li></ul><p>Company DescriptionSaladino Design Studio is an award winning hospitality design studio. We handle all aspects of a project from concept to key. Our team is vibrant and full of collaborative, fast paced, extremely talented individuals.</p><p>Job Type: Full-time</p><p>Pay: $80,000.00 - $110,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li></ul><p>Experience:</p><ul><li>AutoCAD: 5 years (Required)</li></ul><p>Work Location: In person</p>

Licensed Project Architect - Hospitality

Highgate

<div>Compensation Type: Yearly Highgate Hotels:
<div>
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.</div><div></div><div><br>
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.</div><div></div><div><br>
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com</div>
Location:
<div></div><div>
Inspired by the human condition in its many forms, E11EVEN Club Hotel &amp; Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.</div><div></div><div><br>
Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual&rsquo;s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel &amp; Residences perfectly reflect the vibrancy of its surroundings, people and culture.</div><div></div><div><br>
So reimagine yourself here and get to the essence of what living your way, is truly all about.</div>
Overview:
<div>
Step into a leadership role where safety meets sophistication at E11EVEN Club Hotel and Residences. As Security Manager, you&rsquo;ll be the guardian of our guests, residents, and team members, ensuring every moment within our property reflects the highest standards of protection and peace of mind. This role demands a proactive, detail-oriented leader who combines strategic oversight with hands-on execution. You&rsquo;ll design and enforce security protocols, lead emergency response with calm precision, and collaborate across departments to create a secure environment that complements our luxury lifestyle experience. If you&rsquo;re ready to elevate safety into an art form and deliver confidence at every touchpoint, this is your stage.</div>
Responsibilities:
<ul><li>Oversee all aspects of hotel security operations, ensuring the safety of guests, residents, associates, and property assets.</li><li>
Lead, train, and inspire the security team to uphold the highest standards of professionalism and guest service.</li><li>
Develop and implement comprehensive security plans, protocols, and emergency procedures aligned with brand standards.</li><li>
Respond promptly and professionally to guest concerns, ensuring swift resolution and exceptional service.</li><li>
Maintain strong relationships with local law enforcement and government agencies to support security operations.</li><li>
Prepare and submit accurate reports and documentation in a timely manner.</li><li>
Ensure compliance with all hotel SOPs, safety regulations, and requisition procedures.</li><li>
Maintain a visible presence throughout the property, providing support and guidance to staff as needed.</li><li>
Conduct and participate in departmental and hotel-wide training programs focused on safety and emergency preparedness.</li></ul>
Qualifications:
<ul><li>Minimum of 5 years of progressive experience in hotel security or a related field, with proven leadership capabilities.</li><li>
Military or law enforcement background preferred but not required.</li><li>
Bilingual proficiency in English and Spanish, with exceptional verbal and written communication skills.</li><li>
Strong ability to listen, understand, and resolve concerns with professionalism and discretion.</li><li>
Demonstrated experience collaborating across departments to ensure compliance with security protocols.</li><li>
Skilled in crisis management and problem-solving under pressure, maintaining calm and authority in high-stress situations.</li><li>
Ability to maintain confidentiality and handle sensitive information with integrity.</li><li>
Professional demeanor and polished appearance, reflecting the luxury standards of the property.</li><li>
Flexibility to attend required meetings, trainings, and adapt to varying schedules based on operational needs.</li></ul></div>

E11EVEN - Security Manager

<div>Compensation Type: Yearly Highgate Hotels:
<div>
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.</div><div></div><div><br>
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.</div><div></div><div><br>
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com</div>
Location:
<div></div><div>
Inspired by the human condition in its many forms, E11EVEN Club Hotel &amp; Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.</div><div></div><div><br>
Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual&rsquo;s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel &amp; Residences perfectly reflect the vibrancy of its surroundings, people and culture.</div><div></div><div><br>
So reimagine yourself here and get to the essence of what living your way, is truly all about.</div>
Overview:
<div>The Leisure Sales Manager is a key revenue driver for E11EVEN Hotel &amp; Residences, charged with generating and maximizing leisure room revenue by cultivating and growing high‑value leisure travel partnerships. This role is responsible for developing, managing, and expanding relationships with luxury travel advisors, consortia networks, wholesale partners while positioning the hotel as a must‑stay luxury lifestyle destination for discerning travelers. The Leisure Sales Manager brings a deep understanding of the upscale leisure market, a strong network of industry relationships, and a strategic, relationship‑driven sales approach that reflects the bold energy and elevated service experience synonymous with the E11EVEN brand. Working closely with internal teams, this role ensures seamless collaboration and exceptional guest experiences, driving consistent production while elevating the hotel&rsquo;s presence within the global luxury leisure marketplace.</div>
Responsibilities:
<ul><li>The Leisure Sales Manager is responsible for cultivating and sustaining high‑value relationships with elite leisure travel partners.</li><li>
This role aggressively solicits and secures new leisure business to drive premium room revenue, suite bookings, and extended leisure stays, while positioning E11EVEN Hotel &amp; Residences as a bold, must‑stay luxury lifestyle destination for the world&rsquo;s most discerning travelers.</li><li>
Strategic account management includes targeted sales calls, curated agency trainings, in‑person visits, virtual presentations, and a strong presence at key industry events, roadshows, and networking opportunities that amplify brand visibility and production.</li><li>
Consortia participation, rate loading, promotional strategies, and production performance are managed in close partnership with Revenue Management to optimize demand, maximize Average Daily Rate (ADR), and strengthen market positioning.</li><li>
Luxury travel advisors, partners, and VIP clients are hosted for immersive site inspections, familiarization trips, and elevated leisure stays that showcase the hotel&rsquo;s sophisticated design, high‑touch service culture, and unmistakable E11EVEN energy.</li><li>
Close collaboration with Rooms, Operations, Marketing and Public Relations, Guest Services, and Reservations ensures flawless execution of VIP arrivals, personalized amenities, and seamless, high‑impact guest experiences.</li><li>
Daily participation in the Highgate Hotel Business Review (HHBR) ensures alignment with overall hotel performance, pace, and strategic demand within the leisure segment.</li><li>
Production from top leisure accounts is actively monitored, with ongoing evaluation of agency performance, market trends, and competitive insights used to refine strategy and enhance forecast accuracy.</li><li>
A disciplined and proactive sales solicitation program is maintained through consistent outbound activity, lead generation, and follow‑up.</li><li>
Leisure‑focused promotions, targeted campaigns, and brand initiatives are supported in collaboration with the Director of Sales and the broader commercial team.</li><li>
Accurate and timely preparation of weekly, monthly, and quarterly sales activity reports and production summaries is required.</li><li>
On‑property client engagements are handled with polish and presence to ensure a seamless experience and long‑term partnership value.</li><li>
The Leisure Sales Manager represents E11EVEN Hotel &amp; Residences and Highgate with confidence, integrity, and a luxury service mindset that reflects a bold, entertainment‑forward lifestyle brand.</li><li>
Participation in client entertainment, hosted experiences, and industry functions is expected to strengthen relationships and drive leisure production.</li></ul>
Qualifications:
<ul><li>A minimum of five years of progressive sales experience is required, including at least three years in a leadership or managerial role within a luxury, lifestyle, or leisure‑focused environment.</li><li>
Proven experience within a hotel, resort, or related hospitality setting is strongly preferred, with direct exposure to high‑end leisure travel segments.</li><li>
A strong understanding of luxury travel distribution channels, wholesale partners, agencies, and travel advisor networks is required.</li><li>
College coursework or a degree in Hospitality Management, Business, Marketing, or a related field is helpful.</li><li>
A high school diploma or equivalent is required.</li><li>
Strong proficiency in Windows‑based systems, including company‑approved spreadsheets and word‑processing applications, is required.</li><li>
Exceptional verbal and written communication skills are required, with the confidence and polish to engage effectively with associates, leadership, luxury travel advisors, and VIP guests.</li><li>
A proven ability to listen actively, understand needs, and clearly articulate solutions in a refined, service‑oriented manner is essential.</li><li>
Strong organizational skills and the ability to multitask, prioritize responsibilities, and meet deadlines in a fast‑paced, high‑expectation environment are required.</li><li>
The ability to work independently while also collaborating seamlessly with cross‑functional teams is essential.</li><li>
Flexibility to work extended hours, including evenings or weekends, and to travel for sales calls, agency visits, industry events, and trade shows is required based on business needs.</li><li>
Attendance at all required hotel meetings, trainings, and brand initiatives is expected.</li><li>
High standards of professional appearance must be maintained at all times, reflective of a polished, luxury lifestyle brand.</li><li>
Strict compliance with Highgate policies, procedures, and safety standards is required to support safe and efficient hotel operations.</li><li>
A results‑driven mindset is essential, with the ability to maximize productivity, identify challenges, and assist in implementing effective solutions.</li><li>
Strong problem‑solving skills are required, including the ability to anticipate, identify, and resolve issues proactively.</li><li>
The ability to analyze, interpret, and evaluate complex information and data from multiple sources is required to support business objectives.</li><li>
Absolute confidentiality must be maintained when handling sensitive information and luxury client relationships.</li></ul></div>

E11EVEN - Leisure Sales Manager

SIMPRO

<p></p><div><p><b>Job Context</b></p><p></p>
The Implementation Consultant I is the entry point of the IC career ladder and the primary delivery resource for Simpro Group's SmartStart and Unmanaged customer segments. IC Is deliver structured, workshop-based onboarding focused on core product features, data setup, and foundational configuration. They operate within defined playbooks with close team-lead oversight, building the product knowledge and business acumen required to progress to IC II.<p></p><p><b>
What You&rsquo;ll Do</b></p><p><b>
Key Responsibilities</b></p><ul><li><p>
Deliver SmartStart and add-on workshop sessions for Unmanaged and small Growth customers</p></li><li><p>
Guide customers through foundational product setup: company profile, users, service types, and basic job workflow</p></li><li><p>
Conduct data and design sessions including forms, layouts, and report configuration</p></li><li><p>
Lead Hypercare and Getting Started calls within the first 30 days post-go-live</p></li><li><p>
Maintain customer records in Salesforce including session notes, completion status, and readiness scores</p></li><li><p>
Collaborate with IC Team Lead and IC II peers on customer escalations or complexity beyond scope</p></li><li><p>
Actively participate in team learning, product update briefings, and quality reviews</p></li><li><p>
Support the pre-onboarding programme by monitoring portal readiness scores and flagging at-risk customers</p></li></ul><p></p><p><b>
Staff Profile</b></p><ul><li><p>
Strong organisational skills and attention to detail</p></li><li><p>
Customer-facing confidence in a training or facilitation context</p></li><li><p>
Comfortable following structured delivery playbooks and escalating appropriately</p></li><li><p>
Foundational understanding of field service management or trade-based businesses (desirable)</p></li><li><p>
Appetite to grow: IC I is a development role with a defined path to IC II</p></li></ul><p></p><p><b>
Qualifications &amp; Experience</b></p><ul><li><p>
Experience in a customer-facing training, onboarding, or support role</p></li><li><p>
Familiarity with SaaS products or field service management software (advantageous)</p></li><li><p>
Strong written and verbal communication skills</p></li></ul><p></p><p><b>
What You&rsquo;ll Bring</b></p><p></p><p><b>
What We Can Offer You</b></p><ul><li><p>
Responsible Time Off</p></li><li><p>
Comprehensive medical, dental, vision package with 100% employer paid options</p></li><li><p>
Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&amp;D; and Disability Insurance available to purchase.
</p></li><li><p>Wellness Challenge App, Diabetes Prevention App, and Health Hub App</p></li><li><p>
401k/Retirement Plan with 6% employer match</p></li><li><p>
Generous Parental Leave Program</p></li><li><p>
Paid Volunteer Leave Days</p></li><li><p>
Public Holiday Exchange Scheme</p></li><li><p>
Talent Referral Program &ndash; get rewarded for referring a friend to join our team!</p></li><li><p>
Diverse training &amp; internal networking opportunities across all of our product lines</p></li><li><p>
Opportunities for career progression and development</p></li><li><p>
Service recognition awards</p></li><li><p>
Click here to find out more about working at Simpro Group!</p></li></ul><p></p><p><b>
Our Core Values</b></p><p><b><br>
We Are One Team</b></p><p><b>
We Are Customer Centric</b><br>
<b>We Are Growth Minded</b><br>
<b>We Are Accountable</b><br>
<b>We Celebrate Success</b><br>
<br>
Simpro, AroFlo, BigChange &amp; ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
</p><p></p><p>If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.
</p><p></p><ul><li><b>Please note, no agencies will be accepted in the recruitment of this role.</b></li></ul></div>
<br><div><div><h3 class="jobSectionHeader"><b>Welcome</b></h3><div><div><div><div><p>
Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together!</p></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>
About Us</b></h3><div><div><div><div><p>
Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo &amp; BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.<br>
Ready to transform your business? Explore our products at simprogroup.com, aroflo.com, bigchange.com and clockshark.com.</p></div></div><div></div><div><p><br>
</p></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>
Headline: Important Recruitment Fraud Alert</b></h3><div><div><div><div><p>
Simpro Group has been made aware of fraudulent recruitment activity where individuals are impersonating our company and hiring managers to deceive job applicants.</p><p><br>
These scammers are using a fraudulent website and email domain (simprogroupcareers.com) and may contact you with illegitimate job offers. Their goal is typically to steal your personal information for identity theft or to trick you into paying for fake application fees, background checks, or equipment. If you have been contacted by someone you suspect is not a legitimate Simpro Group recruiter, or if you have any doubts about a job posting, please do not respond. Do not provide any personal information or payment.</p><p><br>
We take this matter very seriously and have reported this fraudulent activity to the relevant global authorities. We are committed to ensuring a safe and transparent recruitment process for all candidates.</p></div></div></div></div></div></div></div><p></p>

Implementation Consultant I

Pullman Miami Airport

<div><p><b>Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
</b></p><p></p><p><b>Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.</b></p><p></p><p><b>
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
</b></p><p></p><p><b>Check out </b><b>this video</b><b> for more information on our great company!</b></p><p></p><p>
About our property:</p><p></p>
At the Pullman Miami Airport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Pullman Miami Airport can mean for you!<p></p><p>
What you will have an opportunity to do:</p><p>
We are looking for a highly motivated individuals to join our Guest Services team as a Bellperson / Driver. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Bellperson / Driver assists with the unloading of guest&rsquo;s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.<br>
</p><p><br>
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to &ldquo;WOW&rdquo; people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.</p><p><b><br>
Your Role:</b></p><ul><li>
Provide exceptional customer service by being engaging and taking sincere interest</li><li>
Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.</li><li>
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel</li><li>
You will be escorting and orienting the guest to the front desk for check-in.</li><li>
Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.</li><li>
You will be working together with other attendants to ensure each guest has a personalized experience and will &ldquo;dive&quot; to open the door for all guests.</li><li>
Assist lobby attendant in keeping entrance area clean and organized</li><li>
&quot;Be the difference&quot; with all guest and employees and do more than just &ldquo;the norm&quot;.</li></ul><p></p><p><b>
What are we looking for?</b></p><p><b>
Qualifications:</b></p><ul><li>
At least one year in a customer service role with high guest interaction</li><li>
Hospitality industry experience is a plus.</li><li>
Ability to solve problems when they arise.</li><li>
Ability to work in a team environment is a must.</li><li>
Pleasant and helpful personality.</li><li>
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.</li><li>
A strong desire to make an impact on other people</li><li>
An outgoing and engaging personality</li><li>
Excellent verbal communication skills</li><li>
Ability to work in a fast-paced setting</li><li>
Ability to stand for the duration of the shift</li><li>
Must be available to work various shifts including weekends and holidays</li></ul><p></p><p><b>
Compensation:</b></p>
$13<ul><li></li></ul>$13<p></p><p>
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h3 class="jobSectionHeader"><b><i>
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</i></b></h3></div>

Bellperson / Driver

Explore 171+ Hospitality recruiter field based role rdg in Miami this April. Find roles across top companies and apply now to boost your career.