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outlet host/hostess Jobs in San Francisco

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Le Soleil

<div>Le Soleil Urgent Hiring: Immediate Opening for a Highly Skilled Host
Are you looking for a fun, welcoming work environment where your enthusiasm and love for hospitality can shine? Do you enjoy being part of a dynamic team that values excellent customer service and a delicious dining experience?
Le Soleil, a family-run restaurant known for its warm Asian home-cooked flavors with a local twist, is seeking a talented Host to join our loving team. This role offers a chance to work in a vibrant setting, learn valuable customer service skills, and enjoy great perks like a 401k plan and employee discounts. Plus, you&rsquo;ll have the opportunity to earn tips while contributing to memorable dining experiences in San Francisco&rsquo;s Inner Richmond neighborhood.
Key Responsibilities<ul><li>
Warmly welcome and seat guests to create a positive first impression</li><li>
Manage reservations and coordinate seating arrangements efficiently</li><li>
Maintain a clean and inviting host station and dining area</li><li>
Assist with customer inquiries and ensure guest satisfaction throughout their visit</li></ul>
Ideal Candidate<ul><li>
Enthusiastic and friendly with excellent communication skills</li><li>
Highly organized with the ability to multitask in a fast-paced environment</li><li>
Motivated team player who thrives in a fun, loving workplace</li><li>
Available for day, night, weekend, and holiday shifts</li></ul>
What We Offer<ul><li>
Competitive pay with tips</li><li>
401k retirement plan to secure your future</li><li>
Employee discounts on our delicious menu offerings</li><li>
Opportunity to grow within a beloved local restaurant</li></ul>
Work Schedule &amp; Location<ul><li>
Flexible shifts including day, night, weekends, holidays, and Monday to Friday options</li><li>
On-site position in a warm and inviting atmosphere</li></ul>
Location: Le Soleil Stonestown 3251 20th Ave 221 (2nd Floor, San Francisco, CA 94132, USA
If you&rsquo;re ready to join a passionate team at Le Soleil and bring your dynamic hosting skills to our delicious dining experience, apply today and become part of our family!
Le Soleil is a family-run restaurant that prides itself on creating a tasty dining experience that is inviting to everyone. Our unique cuisine is deeply rooted in the warm flavor profiles of Asian home-cooking with an approachable local twist. 
Dennis&rsquo;s love, passion, and creativity for cooking have been the key ingredients to his culinary achievements. Some of his signature dishes include Curry Crab, Hai Nan Chicken, Squid Ink Fried Rice, and a tableside Flambe&eacute;d Quail. Le Soleil is a staple in San Francisco&rsquo;s Inner Richmond neighborhood, serving generations of families since 1993.
Pay: $19.18 / hour
Pay:<ul><li>
Tips</li></ul>
Benefits:<ul><li>
401(k)</li><li>
Employee discount</li></ul>
Job Type: fulltime, parttime
Schedule:<ul><li>
Day shift</li><li>
Holidays</li><li>
Weekend availability</li><li>
Monday to Friday</li><li>
Night shift</li></ul>
Education: No education required
Work location: On-site</div>

Host

Hard Rock Cafe

<div>
 Our team members are the key to our company&rsquo;s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
 
 
 
 Responsibilities
 
 
 
 
 Job Description:
 
 
 
 The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).
 
 
 <ul>
 <li>
 Opening doors, where applicable
 </li>
 <li>
 Welcoming and thanking guests
 </li>
 <li>
 Answering questions - accurately and politely
 </li>
 <li>
 Maintaining a clean and organized waiting area
 </li>
 <li>
 Answering the phone
 </li>
 <li>
 Directing guests to areas &amp; restrooms
 </li>
 <li>
 Providing security for co-workers, guests and celebrities
 </li>
 <li>
 Assisting servers, bussers and managers
 </li>
 <li>
 Performing opening, closing &amp; side duties &ndash; cleaning glass, polishing brass, sweeping &amp; vacuuming the floor, wiping menus, restroom maintenance, etc.
 </li>
 <li>
 Assuring the complete satisfaction of each and every guest
 </li>
 <li>
 Creating memorable experiences
 </li>
 <li>
 Entertaining guests to create &ldquo;Raving fans&rdquo;
 
 
 </li>
 </ul>
 This job description reflects the position&rsquo;s essential functions; it does not encompass all of the tasks that may be assigned.
 
 
 
 Qualifications
 
 
 
 EXPERIENCE, EDUCATION, AND CERTIFICATIONS
 
 
 <ul>
 <li>
 High School diploma or GED
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Remaining calm in a hectic, fast-paced
 </li>
 <li>
 Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
 </li>
 <li>
 Displaying a positive and outwardly friendly attitude toward guests and co-workers.
 
 
 </li>
 </ul>
 PHYSICAL DEMANDS
 
 
 <ul>
 <li>
 Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time
 </li>
 <li>
 Ability to sit for extended periods of time
 </li>
 <li>
 Ability to make repeating movements of the arms, hands, and wrists
 </li>
 <li>
 Ability to express or exchange ideas verbally and perceive sound by ear
 </li>
 <li>
 Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
 </li>
 <li>
 Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds
 </li>
 <li>
 Ability to turn or twist body parts in a circular motion
 </li>
 <li>
 Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
 </li>
 <li>
 Ability to travel via auto or airplane for long periods of time
 
 
 </li>
 </ul>
 
 Additional Requirements
 
 
 
 <ul>
 <li>
 Maintaining a well-groomed appearance (&ldquo;having a plan&rdquo;).
 </li>
 <li>
 Following all uniform guidelines
 </li>
 <li>
 Practicing all general safety &amp; sanitation standards
 </li>
 <li>
 Recycling products, where possible
 </li>
 <li>
 Maintaining HRC&rsquo;s 5 core Values and Mission Statement
 </li>
 <li>
 This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description
 
 
 </li>
 </ul>
 
 Pay Range
 
 
 
 Pay Range: $19 - $25
</div>

Outlet Host/Hostess

Wayfare Tavern

A minimum of 1 year of host experience is required to be considered for this position.Are you a person with a passion for hospitality who thrives in fast-paced environments and knows how to make guests feel welcome and valued? Join our team of hosts and be a vital part of creating memorable dining experiences!The ideal candidate is self-motivated, detail-oriented, and possesses a passion for food, wine, and hospitality. Weekend availability is a must.Roles and responsibilities include but are not limited to:&mdash; Greet guests in a warm and welcoming manner&mdash; Handle reservations efficiently&mdash; Coordinate with servers, kitchen staff, and managers to ensure a seamless guest experience&mdash; Handle phone reservations and inquiries with professionalism&mdash; Maintain restaurant standards of hospitality and customer serviceInterested candidates, please submit your resume and interview availability. We can't wait to meet you!Pay: From $22.00 per hourWork Location: In person

Host at Wayfare Tavern

The Bay Club Company

<div><div>GENERAL SUMMARY

The Operations Associate is responsible for contributing to the success of the overall operation by assisting in a variety of roles throughout the club. These associates are responsible for providing the highest level of member service, maintaining club cleanliness, and consistently demonstrating a positive and professional attitude. This position enhances overall knowledge of operations and hospitality and develops career growth potential by providing experience in all aspects of the Club.
Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our &quot;Code of Culture&quot;.
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:

Our Mantra:

Respect The Past

Accept Responsibility

Pay it Forward

Our Actions We Live By:

Actions We Live By. It's who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person-we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Pete's Promise:

Service Forward

Ruthlessly Consistent

Do the Right Thing

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
<h4 class="jobSectionHeader">
PRIMARY JOB FUNCTIONS
</h4>Customer Service
<ul>
<li>Greet members and guests upon arrival to the Club.</li>
<li>Check members in by verifying their membership.</li>
<li>Ensure all guests to the Club fully complete a Guest Registration Waiver and pay any applicable Guest fees.</li>
<li>Book appointments, program, and class reservations for members and guests.</li>
<li>Provide information regarding Club programming and facilities.</li>
<li>Deliver exceptional service experience to members, guests, and Associates with a goal of retaining guests for repeat business.</li>
<li>Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
</li><li>Provide membership sales team with guest/prospect lead contact information.
</li></ul>Reception Desk Oversight (if applicable)
<ul>
<li>Operate cash register.</li>
<li>Process payments.</li>
<li>Manage/handle cash and balance cash drawer each shift.</li>
<li>Perform opening and/or closing duties, as required.</li>
</ul><ul><li>Answer and transfer phone calls</li>
</ul>
Caf&eacute; Oversight (if applicable)
<ul>
<li>Create and serve food and beverage items.</li>
<li>Promote daily specials and encourage upgrades to each order.</li>
<li>Operate cash register, process payments through cash or credit card handling and/or member account charges.</li>
<li>Caf&eacute; opening and/or closing duties, as required.</li>
<li>Maintain a clean, safe work environment according to State and Local food safety standards.</li>
<li>State Food Handler Certification</li>
<li>Responsible Beverage Service (RBS) state certification (if serving alcohol)</li>
</ul>
Pool Deck Oversight (if applicable)
<ul>
<li>Greet members and guests upon arrival to the Pool Area.</li>
<li>Act as a Host in the designated area or event space</li>
<li>Work with the F&amp;B team to offer food and drinks from designated food outlets: (act as server, place orders, delivery refreshments, ring in tickets on register, provide support to kitchen, set up and breakdown of event space, clean-up)</li>
<li>Offer seating, make members/guests comfortable and provide a tour of pool deck amenities.</li>
<li>Communicate and book appointments for programs and events.</li>
<li>Provide information regarding Club programming and facilities updates.</li>
<li>Assist with maintaining refreshment stations: Refill water, stock supplies and keep area clean.</li>
<li>Provide towels as needed, assist with towel operation.</li>
</ul>
Parking Garage Oversight (if applicable)
<ul>
<li>Warmly greeting each member with a smile.</li>
<li>Check members and guests in by verifying their membership.</li>
<li>When necessary, audit cars parked in garage.
</li><li>Perform any opening and/or closing duties, as required.</li>
</ul>
Cleanliness
<ul>
<li>Assist in maintaining the cleanliness and stock levels throughout the Club (primarily focused on Sports Desk, Locker Rooms, Lobby, Fitness Areas, Pool Deck, and surrounding areas)</li>
</ul><ul><li>Detail cleaning and preventive maintenance responsibility such as re-stocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas.</li>
<li>Restock vanity supplies and replenish inventory and janitorial products.</li>
<li>Maintain a clean, safe work environment.</li>
</ul><ul><li>Assist with laundry functions that include collecting, washing, drying, and folding towels.
</li></ul>Communication and Relationships
<ul>
<li>Communicate timely and follow up, as appropriate.</li>
<li>Active participation in required events, programs, meetings, and trainings.</li>
</ul>
OTHER JOB FUNCTIONS
<ul><li>Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays.</li>
</ul></div>Requirements:
<div>MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS &amp; KNOWLEDGE
<ul>
<li>Policies and Regulations - Knowledge of company polices.</li>
<li>Written Comprehension and Expression - Ability to read, understand and communicate information and ideas in writing so others will understand.
</li><li>Oral Comprehension and Expression -Ability to understand and communicate so others can understand ideas and information.</li>
<li>Computer - Ability to utilize club software program and email communication software, such as Microsoft Outlook.</li>
</ul>
EXPERIENCE &amp; EDUCATION
<ul>
<li>At least one year experience in the hospitality industry or related service position preferred.</li>
<li>Food Safety certified (if applicable)</li>
<li>Professional, friendly manner and excellent customer service attitude and abilities.</li>
<li>Strong verbal communication and conflict resolution skills.</li>
<li>Enthusiastic, responsible, and dependable team player.</li>
<li>Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills.</li>
<li>Well organized and detail oriented.</li>
<li>CPR certified.</li>
</ul>
WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Associate is regularly required to stand for extended periods; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

The noise level in the work environment is usually moderate.

The language skills, reasoning ability, physical demands, and work environment described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.</div> 
<div>
 
An Equal Opportunity Employer
 
The Bay Club Company (&quot;TBCC&quot;) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence. 
 
</div> 
Compensation: $19.18 - $20.18 / hour</div>

Bay Club Associate

GAMMA

<div><h1 class="jobSectionHeader">About the role</h1>
Gamma is growing fast &mdash; over 70 million users worldwide, with 80% outside the United States. As our global footprint expands, we need boots on the ground in key markets to help us connect with users where they are, in the languages they speak, and through the communities they trust.
You'll be a regional advocate and activator for Gamma, responsible for building local presence, hosting events, and creating educational content that helps people in your region discover and master the platform. This is a part-time contractor role designed for someone who's already embedded in their local creator, startup, or education community, and who wants to help shape how Gamma shows up in their market.
You'll work closely with our Community team to identify active users, run workshops or hackathons, produce localized learning resources (including a region-specific Gamma 101 course), and gather feedback that helps us build a better product for your audience. This role is perfect for someone who loves teaching, organizing, and connecting people &mdash; and who sees the potential to grow with us as we scale globally.<h2 class="jobSectionHeader">
What you'll do</h2><ul><li>
Identify and activate Gamma users in your region, building relationships with creators, educators, and early adopters</li><li>
Host small-scale in-person or virtual events (workshops, hackathons, meetups) that introduce new users to Gamma and deepen engagement with existing ones</li><li>
Develop and deliver localized learning courses on Gamma designed to meet your region's language preferences</li><li>
Create region-specific content, templates, and resources that resonate with local audiences</li><li>
Manage and grow a regional community platform to foster peer-to-peer learning and collaboration</li><li>
Share monthly summaries of engagement highlights, community feedback, and product insights with the Gamma team</li></ul><h2 class="jobSectionHeader">
What you'll bring</h2><ul><li>
Proven ability to train or teach &mdash; whether through workshops, classrooms, online courses, or community-led learning experiences</li><li>
Experience organizing events, hackathons, or community gatherings that bring people together and drive real outcomes</li><li>
Active involvement in local creator, AI, startup, or education communities</li><li>
Comfortable with content creation and social media distribution to produce videos, write guides, and share them effectively</li><li>
Willingness to record a localized Gamma courses that becomes a go-to resource for new users in your region</li><li>
Fluency in the local language(s) of your target region and in English, and cultural fluency that helps you connect authentically with your audience (Nice to have)</li></ul>
If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.</div>

Regional Community Manager

Anthropic

<div><div><h2 class="jobSectionHeader">About Anthropic</h2>

Anthropic&rsquo;s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</div><div><h2 class="jobSectionHeader">
About the role</h2>

We're seeking an experienced Workplace Experience Operations Manager to own end-to-end operations for our Executive Briefing Center at our San Francisco headquarters. Our EBC is where Anthropic hosts customers, partners, policymakers, and other high-profile visitors - one of the most visible spaces at the company.This role is accountable for: the polish of the space, the warmth of the welcome, and the details that make a visit memorable.

You'll own the full operational stack behind the EBC - the engagement lifecycle, the look and feel of the space, the vendor ecosystem, and the team that brings it to life. You'll bring a hospitality mindset to every engagement, treating each visit like a thoughtfully designed guest experience rather than a logistics checklist, and partnering closely with Sales, Marketing, Comms, and executive stakeholders so every briefing feels effortless to the people in the room.

As a secondary area of ownership, you'll oversee our San Francisco amenity center - the fitness facilities, wellness rooms, and collaboration spaces employees rely on every day. The amenity center deserves the same hospitality lens as the EBC: welcoming, well-kept, and genuinely enjoyable to be in. You'll set the bar for how these spaces look, feel, and function, so the employee experience onsite is as considered as the visitor one.

This is a driver role. You'll set strategy, build the systems and processes that scale our hospitality operation, and raise the bar for what a world-class briefing and workplace experience looks like - while rolling up your sleeves on the details that make a space feel just right.

At Anthropic, you'll own one of the most visible operational programs at the company. The EBC is where we tell our story to the customers, partners, and decision-makers who shape how our work reaches the world - and the way that story feels in the room matters. This role offers meaningful scope, real ownership, and the opportunity to build a hospitality operation that sets the standard for the industry.

Our Workplace team plays a crucial role in creating conditions where breakthrough AI safety research can flourish. You'll work in a culture that values impact over sophistication, where everyone contributes regardless of role, and where the mission is the final arbiter in our decisions.
<h2 class="jobSectionHeader">
Key responsibilities</h2>

Executive Briefing Center Operations (Primary)

Own end-to-end operations for Anthropic's Executive Briefing Center - from program design to the guest experience at the door.

Program and guest experience ownership
<ul>
<li>Own the EBC engagement lifecycle: intake, prioritization, scheduling, agenda build, logistics planning, day-of execution, and post-visit follow-through
</li>
<li>Design the end-to-end visitor journey - arrival, hospitality touchpoints, pacing, transitions, meal moments, gifting, and departure - so every visit feels cohesive and considered
</li>
<li>Define and continuously improve the operational playbook for EBC engagements, including briefing templates, run-of-show standards, stakeholder workflows, and escalation paths
</li>
<li>Partner with Sales, Marketing, Comms, and executive sponsors to scope each engagement, align on objectives, and coordinate the cross-functional team needed to deliver
</li>
<li>Manage the EBC calendar and capacity, making prioritization calls when demand exceeds available slots and surfacing tradeoffs to leadership
</li>
<li>Build and maintain the speaker and content bench - coordinating with executives, researchers, and subject-matter experts for briefing sessions
</li>
</ul>Space and atmosphere ownership
<ul>
<li>Own the EBC space at SF HQ: set and maintain presentation-ready standards so the environment consistently feels polished, warm, and on-brand
</li>
<li>Curate the atmosphere of every engagement - lighting, music, scent, florals, food and beverage presentation, branded materials - so the space reflects the caliber of the moment
</li>
<li>Manage resets between engagements to a high bar; no lingering details from the last visit, ready for the next guest
</li>
<li>Drive space improvements, refreshes, and build-outs as the program grows; partner with Design, Real Estate, and Facilities on larger projects
</li>
<li>Ensure AV, IT, security, catering, and hospitality elements are reliably dialed in for every engagement
</li>
</ul>Vendor and budget ownership
<ul>
<li>Own the EBC vendor ecosystem: catering, AV, hospitality, security, transportation, florals, gifting, and specialty partners - curating a roster that reflects Anthropic's standards for quality and taste
</li>
<li>Manage sourcing, negotiation, SOWs, performance management, and renewals across the vendor portfolio
</li>
<li>Own the EBC operating budget; forecast, track, and report on spend; drive cost-efficiency without compromising the visitor experience
</li>
<li>Define and track operational KPIs (visit volume, stakeholder satisfaction, on-time execution, spend per engagement) and report regularly to leadership
</li>
</ul>On-the-ground execution
<ul>
<li>Serve as the senior on-site lead for high-stakes engagements, directing day-of execution and making real-time calls when things shift
</li>
<li>Greet and host when the moment calls for it; set the tone for the team and the space
</li>
<li>Anticipate and resolve issues before they reach the visitor or executive host
</li>
<li>Debrief every major engagement and turn learnings into process improvements
</li>
</ul>Amenity Center Operations (Secondary)

Oversee daily operations of the San Francisco amenity center, bringing the same hospitality lens to the employee experience that the EBC brings to visitors.
<ul>
<li>Own day-to-day operations and upkeep of amenity spaces (fitness facilities, wellness rooms, collaboration areas), ensuring they consistently feel welcoming, well-maintained, and well-stocked
</li>
<li>Set the look-and-feel standards for amenity spaces &mdash; cleanliness, presentation, ambient details &mdash; and hold the coordinator team to them
</li>
<li>Own the amenity vendor portfolio and budget, from sourcing through performance management, curating partners who deliver quality and care
</li>
<li>Ensure amenity spaces remain compliant with applicable safety and health requirements
</li>
<li>Monitor utilization, gather employee feedback, and drive continuous improvement of the amenity offering so the spaces evolve with what employees actually want
</li>
<li>Oversee the Jira ticketing system for amenity and facilities-related requests, ensuring the team meets response and resolution SLAs and employees feel taken care of
</li>
</ul>Enrichment Programming &amp; Reporting
<ul>
<li>Partner with the broader Workplace team on enrichment programming that activates the EBC and amenity spaces (executive-adjacent programming, wellness, employee activations) - shaping how these spaces feel alive and in use
</li>
<li>Own metrics and reporting for EBC and amenity operations: engagement volume, visitor satisfaction, operational performance, vendor performance, and spend
</li>
<li>Deliver regular operational reporting to Workplace and executive leadership
</li>
</ul><h2 class="jobSectionHeader">Minimum qualifications</h2>
<ul>
<li>Experience in executive briefing center operations, executive events, high-end hospitality, customer experience centers, or closely related fields - with at least 2 years in a senior, ownership-level role
</li>
<li>Direct experience running executive-facing programs with high-profile visitors (customers, partners, government officials, press, or similar)
</li>
<li>Deep hospitality instincts - you naturally think about how a space feels, how a guest moves through it, and what makes an experience memorable versus forgettable
</li>
<li>People management experience; demonstrated ability to lead, coach, and develop a team on both execution and service craft
</li>
<li>Proven ability to own a program end-to-end: strategy, operational design, vendor ecosystem, budget, and execution
</li>
<li>Executive presence and judgment - comfortable interfacing directly with C-suite hosts and high-profile visitors, and making real-time calls in high-stakes moments
</li>
<li>Strong vendor management and negotiation skills, with a track record of building and scaling a hospitality vendor ecosystem
</li>
<li>Budget ownership experience, including forecasting, tracking, and accountability for a meaningful operating budget
</li>
<li>Excellent written and verbal communication; able to brief executives clearly and concisely
</li>
<li>Systems-minded: builds the playbooks, SOPs, and tooling that let a hospitality operation scale without losing its feel
</li>
<li>Comfortable operating in ambiguity and building from scratch where process doesn't yet exist
</li>
<li>We require at least a Bachelor's degree in a related field or equivalent experience.
</li>
</ul><h2 class="jobSectionHeader">Preferred qualifications</h2>
<ul>
<li>Experience standing up or scaling an EBC or executive experience program at a technology company
</li>
<li>Background in luxury hospitality, fine dining, high-end events, or similarly demanding guest-facing environments
</li>
<li>Experience managing amenity, facilities, or workplace operations alongside executive programs
</li>
<li>Familiarity with tools such as Jira, Google Workspace, and common EBC/CRM platforms
</li>
<li>Experience in a fast-growing technology company or startup environment</li></ul> 

Deadline to Apply: None. Applications will be reviewed on a rolling basis.</div><div><div><div><div>
The annual compensation range for this role is listed below.

For sales roles, the range provided is the role&rsquo;s On Target Earnings (&quot;OTE&quot;) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.</div></div><div>
Annual Salary:</div><div>
$145,600 - $185,000 USD</div></div></div><div><h2 class="jobSectionHeader">
Logistics</h2>

Minimum education: Bachelor&rsquo;s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. 
 
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links&mdash;visit anthropic.com/careers directly for confirmed position openings.
<h2 class="jobSectionHeader">
How we're different</h2>

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact &mdash; advancing our long-term goals of steerable, trustworthy AI &mdash; rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI &amp; Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
<h2 class="jobSectionHeader">
Come work with us!</h2>

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process</div></div>

Workplace Experience, Operations Manager

Substack

<div>Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
As Substack's Communications Manager, Product &amp; Community, you will move fluidly across product storytelling, creator community engagement, and brand work, bringing sharp instincts and strong execution to wherever the team needs you most.
This role is ideal for someone energized by variety and comfortable with a scope that evolves as the team grows. If you thrive in fast-moving environments, write with clarity and purpose, are comfortable representing the brand externally as a spokesperson when needed, and care deeply about what independent creators are building, we&rsquo;d love to meet you. This position will join the Communications team and report directly to the Communications Lead.
Core responsibilities:<ul><li>
Partner with engineering, partnerships, and product marketing to bring launches and product updates to life through clear, integrated storytelling &mdash; including blog posts, press materials, briefings, FAQs, pitch assets, and targeted emails.</li><li>
Work with creators to coordinate beta testing, gather testimonials, and highlight compelling examples of how writers and creators are building on Substack.</li><li>
Produce and occasionally host external educational programming, including creator Q&amp;As and masterclasses, in collaboration with our education producer, while leading internal cross-team standups.</li><li>
Support brand initiatives and special projects, including announcements, partnerships, and cultural moments across earned, social, and editorial channels.</li><li>
Serve as a public-facing representative of Substack on Notes, engaging with creator and subscriber conversations, responding to questions, and surfacing feedback to product, support, and other internal teams.</li><li>
Maintain internal trackers for launches, updates, and press opportunities, and help triage incoming press inquiries and communications requests with speed and good judgment.</li></ul>
About You:<ul><li>
4-6 years of experience in communications.</li><li>
An exceptional writer who can translate complex, technical ideas into clear, engaging narratives for a range of audiences.</li><li>
A generalist at heart. You're as comfortable crafting a product launch post as you are jumping into a creator Q&amp;A, going on-camera to present a masterclass, or supporting an internal workflow.</li><li>
Comfortable with ambiguity and energized by a scope that may evolve over time.</li><li>
Strong organizational skills and the ability to manage multiple workstreams without letting things slip.</li><li>
Experience working cross-functionally with product, partnerships, or community teams.</li><li>
Resourceful and self-directed. You find your footing quickly and don't wait to be told what to do next. You have a high sense of initiative and urgency.</li><li>
Curious about culture, media, and the creator economy, and excited about helping independent creators succeed.</li><li>
Willing to collaborate with any writer or creator on the platform regardless of their views.</li><li>
Based in New York City or San Francisco.</li></ul> 
Substack&rsquo;s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $115,000-$130,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We&rsquo;re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we&rsquo;d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.</div>

Communications Manager, Product & Community

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