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Think Outsourcing LLC

Maintenance HandyMan - Hotel Hotel Engineer /Handyman Job DescriptionThink Outsourcing LLC is currently seeking a Hotel Maintenance Engineer to fill an available full-time position. The purpose of this position is to manage building systems and perform overall building maintenance and repairs. Candidates must be able to work in a hands-on team environment and provide exceptional guest service.<ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Perform maintenance and repair work on the interior and exterior of the building, hotel rooms, and lighting, heating/air conditioning (HVAC) ventilation, water treatment systems.</li><li>Have basic knowledge of HVAC/ plumbing/ electrical and be able to perform troubleshooting.</li><li>Perform painting and plasterwork on the interior and exterior of the building and hotel rooms.</li><li>Responsible for fire brigade /Fire safety duties.</li><li>Conduct inspections, projects, and maintenance repairs maintain records.</li><li>Ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.</li><li>Preventive maintenance for building systems, rooms, and public spaces.</li><li>Repair as needed; HVAC systems, handy work, plumbing, plastering, etc.</li><li>Attend mandatory meetings and/or training as scheduled.</li><li>Performs any other duties and projects as requested by supervisor.</li><li>Must be able to lift 50-75 pounds and up to 30 ft in height.</li><li>Strong drywall skills</li></ul>Requirements:<ul><li>2+ years experience as a Handyman or maintenance position in a New York hotel preferred.</li><li>Must have a broad base of experience in several areas such as electrical, carpentry, plumbing, HVAC, preventive maintenance, painting/plastering.</li><li>Must have experience of 2+ years in painting and plasterwork.</li><li>Full availability is needed.</li></ul>BENEFITS are based on location:<ul><li>Holiday Pay</li><li>Vacation &amp; Sick Pay</li><li>Thanksgiving &amp; Christmas GIFT CARD</li><li>Birthday GIFT CARDS, etc</li><li>Medical/Dental/Vision Insurance</li></ul>Think Outsourcing LLC does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access, equal opportunity and affirmative action employer.Work Permit Needed: Applicants who do not already have legal permission to work in the United States will not be considered. Industry Categories: Hotel Position Categories: Engineering Compensation based on experience, certifications and licenses. Job Type: Full-timeHandyman or Maintenance: 3-5 years RequiredJob Type: Full-time$20.00 - $29.00 per hourJob Type: Full-timePay: $21.00 - $24.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Hotel Engineer

Sonesta

<div>We&rsquo;re Sonesta International Hotels.
 
The 8th largest hotel company in the U.S.&mdash;and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta&rsquo;s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive&mdash;bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Security Manager is responsible for the safety and security of all our guests, employees, and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations.
 
 
The Security Manager also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters. As a Manager, the Security Manager will also help with managing the security officers in the department.
Job Description
RESPONSIBILITIES
<ul><li>Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.</li>
<li>Performs normal hotel security functions to include fire prevention and safety checks.</li>
<li>Investigates thefts, accidents, and other incidents which occur on the property.</li>
<li>Prevents losses of company and guest&rsquo;s property due to thefts, burglary, pilferage, and other criminal activity.</li>
<li>Ensures a safe and tranquil environment for guests and employees.</li>
<li>Assist guests and colleagues on all security and safety related enquiries.</li>
<li>Resolves guest and employee complaints regarding safety and security matters.</li>
<li>Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours.</li>
<li>Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities.</li>
<li>Completes associates&rsquo; forms and reports related to any accidents or issues within the premises of the hotel.</li>
<li>Immediately report hotel deficiencies to appropriate departments for immediate repair.</li>
<li>Log, store, and maintain the lost and found area of the hotel.</li>
<li>Create and maintain schedules for the Security Officers</li>
<li>Train and develop Security staff.</li>
<li>Provide assistance in investigations regarding security and safety matters.</li>
<li>Manage and participate on the Safety Committee for the property.</li>
<li>To perform other work-related duties as assigned by Management.</li>
</ul>Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas &ndash; all working towards fulfilling our simple mission: To wow every guest, team member, partner &amp; community we operate in by delivering quality, value &amp; amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.
Additional Job Information/Anticipated
Pay Range
$72,000.00-$75,000.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. This position requires State Board of Electricians Certification
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
<ul><li>Medical, Dental and Vision Insurance</li>
<li>Health Savings Account with Company Match</li>
<li>401(k) Retirement Plan with Company Match</li>
<li>Paid Vacation and Sick Days</li>
<li>Sonesta Hotel Discounts</li>
<li>Educational Assistance</li>
<li>Paid Parental Leave</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short Term and Long Term Disability Insurance</li>
<li>Various Employee Perks and Discounts</li>
<li>Hospital Indemnity</li>
<li>Critical Illness Insurance</li>
<li>Accident Insurance</li>
</ul>Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.</div>

Security Manager

Washington Plaza Hotel

The Henley Park Hotel, located at 926 Massachusetts Ave NW, Washington DC, has outstanding opportunities for customer focused professionals to join the team. We are currently hiring Part-Time Housekeepers to join our housekeeping department. A Housekeeper&rsquo;s main responsibilities are:&middot; Clean assigned rooms according to Hotel standards including making beds, cleaning bathrooms, vacuuming, and dusting.&middot; Place and restock useable items in the rooms including paper items, soap, coffee, and towels.&middot; Maintain and restock housekeeping cart&middot; Bring all lost and found items to the Executive Housekeeper&rsquo;s in accordance with Hotel procedure&middot; Report any maintenance needs and guests&rsquo; requests or complaintsThe successful candidates will have a great work ethic and excellent customer service skills. Must be able to work the corresponding schedule to include weekends and holidays.Pay: From $23.57 per hourBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Experience:<ul><li>Housekeeping: 1 year (Preferred)</li></ul>Work Location: In person

Part-Time Hotel Housekeeper

Salamander Washington DC

<div>
 We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.
 
 
 All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.
 
 
 We specialize in the management of Four- and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.
 
 
 
 POSITION OBJECTIVE
 
 
 
 Attend to guest needs, including but not limited to, guest registration, check-out and cashiering.
 
 
 
 Essential Job Functions
 
 
 
 <ul>
 <li>
 Greet and warmly welcome guests upon arrival.
 </li>
 <li>
 Register guests into the system, verifying reservation, address, email address, phone number and method of payment information.
 </li>
 <li>
 Promote the I-prefer Hotel Reward Program and provide recognition and benefits to all present members.
 </li>
 <li>
 Apply payment to guests&rsquo; accounts both at the time of registration and at checkout.
 </li>
 <li>
 Post miscellaneous charges as requested.
 </li>
 <li>
 Handling Cash Transaction including foreign currency exchange.
 </li>
 <li>
 Answer phone calls in a timely and professional manner.
 </li>
 <li>
 Respond and process guest requests (including by email) in a timely and efficient manner.
 </li>
 <li>
 Handling guest&rsquo;s complaint up to the guest&rsquo;s complete satisfaction.
 </li>
 <li>
 Log and update the opportunity into the HOTSOS to communicate with the team
 </li>
 <li>
 Record guests preference, update into guest profile and act upon
 </li>
 <li>
 Assist guests in business needs such as printing out the document.
 </li>
 <li>
 Provide guests with information regarding hotel facilities and local attractions.
 </li>
 <li>
 Assist guests to book (a table, a ticket, a tour etc.) in absence of Concierge
 </li>
 <li>
 Escort the guests to the room and perform a room orientation in absence of Bellman
 </li>
 <li>
 Reserve a room or modify a room reservation in absence of Reservation
 </li>
 <li>
 Provide an appreciative fond farewell and encouragement to return to the departing guestS.
 
 
 </li>
 </ul>
 
 Education/Experience
 
 
 
 <ul>
 <li>
 High school or equivalent education required.
 </li>
 <li>
 Must be 18 years of age or older.
 
 
 </li>
 </ul>
 
 Basic Required Skills
 
 
 
 <ul>
 <li>
 Must be able to speak, read, write and understand English used in the workplace.
 </li>
 <li>
 Must be able to read and write to facilitate the communication process.
 </li>
 <li>
 Requires good communication skills, both verbal and written.
 </li>
 <li>
 Must possess basic computational ability.
 </li>
 <li>
 Must possess basic computer skills.
 </li>
 <li>
 General knowledge of the city where hotel is located and its attractions.
 </li>
 <li>
 Extensive knowledge of the hotel, its services and facilities.
 
 
 </li>
 </ul>
 
 PHYSICAL DEMANDS
 
 
 
 <ul>
 <li>
 Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
 </li>
 <li>
 Must be able to stand and exert well-paced ability for up to 4 hours in length.
 </li>
 <li>
 Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
 </li>
 <li>
 Must be able to exert well-paced ability in limited space.
 </li>
 <li>
 Must be able to lift up to 15 lbs. occasionally.
 </li>
 <li>
 Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
 </li>
 <li>
 Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
 </li>
 <li>
 Ability to spend extended lengths of time viewing a computer screen.
 </li>
 <li>
 Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
 </li>
 <li>
 Requires manual dexterity to use and operate all necessary equipment.
 </li>
 <li>
 Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, photocopiers and other office equipment as needed.
 
 
 </li>
 </ul>
 
 WORK ENVIRONMENT
 
 
 
 <ul>
 <li>
 Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
 </li>
 <li>
 Must be able to change activity frequently and cope with interruptions.
 
 
 </li>
 </ul>
 Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
</div>

Guest Service Agent

Highgate

<div>Viceroy Hotels:
<div>
Viceroy Hotels &amp; Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy&rsquo;s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal&rsquo;s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.</div>
Location:
<div></div><div>
Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city&rsquo;s liveliest and artful locations.
</div>Overview:
<div>
The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.</div>
Responsibilities:
<ul><li><div>Assist Director of Finance in timely preparation of monthly financial statements for the property</div></li><li><div>
Prepare, monitor, and accurately record hotel revenues daily by preparation of the Income Journal. Identify all variances to budget and last year.</div></li><li><div>
Monitoring and control of hotel operations, cash flow and operating forecasts for the property</div></li><li><div>
Under guidance of Director of Finance maintain timely interaction with Department Heads to assure that property operations are on track and under control at all times</div></li><li><div>
Preparation of monthly bank reconciliations and general ledger account reconciliations for the property</div></li><li><div>
Supervision of accounting department staff</div></li><li><div>
Compliance with Highgate Accounting Policies and Procedures and internal controls for our finance and accounting operations
</div></li><li><div>Effectively manage and communicate related issues related to management of receivables, payables, daily cash balances, and timely deposits of all funds.</div></li><li><div>
Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotel&rsquo;s established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management.</div></li><li><div>
Analyze financial data and operations in order to assist Director of Finance and advise Department Heads in maintaining the hotels&rsquo; financial objectives.</div></li><li><div>
With supervision of Director of Finance hire, train, supervise and develop staff, including coaching, counseling and discipline.</div></li><li><div>
Preparation of any special reports, statements, etc., as requested.</div></li><li><div>
Other special projects and responsibilities as assigned.</div></li></ul>
Qualifications:
<ul><li><div>Bachelors Degree, preferably in Accounting.</div></li><li><div>
Strong PC skills including Excel, Word and financial accounting systems.</div></li><li><div>
Strong organizational, analytical, verbal and written communication skills.</div></li><li><div>
Long hours and sometimes required.</div></li><li><div>
Hospitality related financial management and accounting experience desirable.</div></li></ul></div>

Asst. Director of Finance

EOS Hospitality

<div>What will I be doing?
As Event Services Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:<ul><li>
Organize, plan and prioritize your duties by developing plans and goals.
</li><li>Timely communication to internal and external clients via telephone, email, written documents or in person.
</li><li>Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
</li><li>Demonstrate knowledge of job systems, products, systems, and processes.
</li><li>Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
</li><li>Selling and influencing both internal and external clients.
</li><li>Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
</li><li>Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
</li><li>Participate in customer site inspections and assist with the sales process as necessary.
</li><li>Other duties as necessary based on business needs.
</li><li>Regular attendance.
What are we looking for?
<ul>
<li>Minimum 1 Year of Hospitality Experience, related experience at manager level.
</li><li>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</li>
<li>Knowledge of the hotel property management systems (Delphi, Opera)</li>
<li>Excellent listening and problem solving skills</li>
<li>Ability to exceed expectations of guests and team members</li>
<li>Negotiating skills</li>
</ul>
Benefits

We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
<ul>
<li>Paid Parental Leave</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Vacation, Sick and Holiday Pay</li>
<li>Company Basic Life Insurance</li>
<li>Company paid Accidental Death &amp; Dismemberment</li>
<li>Company paid Short Term Disability</li>
<li>Company paid Long term Disability</li>
<li>401k Retirement Plan</li>
</ul>
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</li></ul></div>
 
<div><h4 class="jobSectionHeader">Description</h4>
What will I be doing?
As Event Services Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:<ul><li>
Organize, plan and prioritize your duties by developing plans and goals.
</li><li>Timely communication to internal and external clients via telephone, email, written documents or in person.
</li><li>Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
</li><li>Demonstrate knowledge of job systems, products, systems, and processes.
</li><li>Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
</li><li>Selling and influencing both internal and external clients.
</li><li>Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
</li><li>Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
</li><li>Participate in customer site inspections and assist with the sales process as necessary.
</li><li>Other duties as necessary based on business needs.
</li><li>Regular attendance.
What are we looking for?
<ul>
<li>Minimum 1 Year of Hospitality Experience, related experience at manager level.
</li><li>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</li>
<li>Knowledge of the hotel property management systems (Delphi, Opera)</li>
<li>Excellent listening and problem solving skills</li>
<li>Ability to exceed expectations of guests and team members</li>
<li>Negotiating skills</li>
</ul>
Benefits

We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
<ul>
<li>Paid Parental Leave</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Vacation, Sick and Holiday Pay</li>
<li>Company Basic Life Insurance</li>
<li>Company paid Accidental Death &amp; Dismemberment</li>
<li>Company paid Short Term Disability</li>
<li>Company paid Long term Disability</li>
<li>401k Retirement Plan</li>
</ul>
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</li></ul></div>

Event Services Manager

Fairmont

<div>Company Description 
Fairmont Hotels &amp; Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Discover the wonder of Washington, D.C. from your perfect home base in the heart of charming Georgetown. Washington, D.C. is a center of power that has shaped world history, a big city with a small-town feel, and a vibrant hub for exciting social, dining, and cultural scenes. Experience it all from an iconic neighborhood hotel that will feel like your own private residence in the heart of the Capital. 
Job Description 
Director of Catering Sales
Rate of Pay: $100,000-135,000 per annum, eligible for incentive program
Located in Washington&rsquo;s fashionable West End and adjacent to historic Georgetown, The Fairmont Washington, D.C. welcomes guests in capital style. A sunlit urban oasis that soothes the spirit, the Fairmont, perfect for business or leisure travel, celebrates many local Washington traditions. Known for its engaging service and stylish surroundings, the Fairmont offers 413 spacious guest rooms and suites that provide our guests a welcome retreat. A relaxing visit to the Fairmont Fitness Center, indoor pool and serene courtyard garden will also provide guests with an array of rejuvenating experiences.
Position Description:
Reporting to the Regional/Director of Sales &amp; Marketing, the Director of Catering Sales is responsible for the generation of Local Catering revenues, planning for the execution of Local Catering events, and for providing supervision, coaching and development of the Catering Team. The areas of supervision will include revenue development and maximization, market solicitation and procedures to ensure that all events exceed client expectations. The Director of Catering Sales is also responsible for forecasting, budget and marketing activities for the department.
Responsibilities:<ul><li>
Exceed quarterly and annual revenue goals and serve as a resource to coach managers on how to achieve their goals.</li><li>
Continually develop a key client list through networking and solicitation.</li><li>
Displays the Fairmont Values and Standards and is a leader in Guest Recognition.</li><li>
Responsible for monthly forecast and yearly budget process and relate results to Catering Sales team.</li><li>
Review on a weekly basis the current Local Catering forecast for presentation in the RevPRO meeting.</li><li>
Develop new products in conjunction with the Food &amp; Beverage operations team designed to increase the number and quality of offerings available to meeting planners and catering clients.</li><li>
Continual review and analysis of catering guidelines, core standards, procedures &amp; policies.</li><li>
Develop, implement and enforce function space yield management guidelines. Review evening reports on a daily basis to ensure effective function space yield management.</li><li>
Ensure the integrity of the servicing of groups, weddings, and individual functions by enhancing and implementing associated core standards and booking guidelines.</li><li>
Promote the professional development of all members of the Catering Sales Department.</li><li>
Ensure proper performance management for all members of the Catering Sales team.</li><li>
Ensure that all related departments receive adequate resource support.</li><li>
Ensure and enforce the integrity of Opera Sales &amp; Event Management system at all times.</li><li>
Further develop and maintain a constructive, harmonious and communicative working relationship with all supporting departments.</li><li>
Monitor revenue and costs of the department and assist in the development of strategies to maximize shareholder return.</li><li>
Facilitate the development of a course of action to positively impact employee satisfaction.</li><li>
Ensure strict compliance to the health and safety guidelines of the department/hotel.</li><li>
Attend leadership, business review, department head, daily operations, banquet events, and other meetings as required.</li></ul> 

Qualifications 
Qualifications:
<ul><li>5 years experience in Catering management. Alternately, experience as a Director of Catering in large size property.</li><li>
Hospitality or Post Secondary Degree.</li><li>
Strong culinary knowledge and event creativity is important.</li><li>
Operational Food &amp; Beverage experience in a Hotel environment mandator</li><li>
Have a strong knowledge of the city&rsquo;s social and business community or the ability to fast track in this area</li><li>
Strong relationship with area event planners or the skills and ability to develop these relationships.</li><li>
Proven ability to plan and organize events effectively, with an acute sense of detail.</li><li>
Assertive, professional and positive with a proven ability to develop and lead in a team environment.</li><li>
Proficient knowledge of Opera or other hotel sales and catering system is strongly preferred, proficient in the Microsoft Office suite&mdash;specifically Outlook and Excel&mdash;and has very good typing and computer skills.</li><li>
Must be able to work independently and maintain a positive attitude within a very busy environment with a proven ability to innovate.</li><li>
Excellent interpersonal and communication skills, both written and verbal.</li><li>
CMP (Certified Meeting Professional) designation a strong asset.</li></ul> 

Additional Information 
Physical Aspects of Position (include but are not limited to):<ul><li>
Constant standing, walking, sitting throughout shift</li><li>
Lifting pushing and pulling up to 40lbs</li></ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Visa Requirements:<ul><li>
Applicants must be able to provide proof that they are legally able to work in the United States.</li></ul>
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Washington, D.C., Georgetown is proud to be an Equal Opportunity Employer.</div>

Director of Catering Sales

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