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assistant general manager Jobs in Houston

assistant general manager

assistant general manager (agm)/sales Jobs in Houston

assistant general manager (agm)/sales

assistant manager

hotel general manager

Hampton Inn Farmers Branch

<p><b>Hotel &amp; Position Overview</b><br/>Step into the dynamic role of Hotel General Manager, where you will lead the overall operations of a vibrant hospitality establishment. Frontera Hotel Group is looking for a General Manager to join our new Towneplace Suites Hobby Airport. This position offers an exciting opportunity to shape guest experiences, oversee daily management, and drive the success of the hotel. As a key leader, you will foster a welcoming environment, ensure exceptional service, and implement strategic initiatives to elevate the hotel's reputation and profitability. Your energetic leadership will inspire teams, optimize operational efficiency, and uphold the highest standards of hospitality excellence.</p><p><b>Responsibilities</b></p><ul><li>Oversee all hotel operations, including front desk management, guest services, housekeeping, breakfast, and maintenance departments</li><li>Lead and supervise staff across multiple departments, ensuring high levels of performance and guest satisfaction</li><li>Develop and implement revenue management strategies to maximize occupancy rates and profitability</li><li>Manage budgeting processes, control costs, and ensure financial targets are met or exceeded</li><li>Foster strong guest relations by addressing concerns promptly and ensuring memorable experiences for all visitors</li><li>Coordinate with human resources on hiring, training, performance evaluations, and staff development initiatives</li><li>Oversee night audit procedures and ensure accurate financial reporting and record keeping</li><li>Maintain compliance with hospitality standards, safety regulations, and hotel policies</li><li>Utilize multi-line phone systems with professional phone etiquette to handle guest inquiries efficiently</li><li>Promote a positive work environment that encourages teamwork, leadership growth, and continuous improvement</li></ul><p><b>Qualifications</b></p><ul><li>Proven supervising experience within the hospitality or hotel management industry</li><li>Strong leadership skills with the ability to motivate teams and foster a collaborative environment</li><li>Excellent customer service skills with a focus on guest satisfaction and relations</li><li>Experience in revenue management, budgeting, human resources, and hospitality management best practices</li><li>Multilingual or bilingual abilities are highly desirable to enhance guest interactions in diverse markets</li><li>2 - 5 years of experience in a General Manager capacity</li><li>Must have an understanding of Microsoft Office (Word / Excel)</li><li>Fosse / GXP / Marriott Systems experience a plus</li></ul><p>Pay: $63,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Hotel management: 2 years (Required)</li><li>Hotel: 5 years (Required)</li></ul><p>Work Location: In person</p>

Hotel General Manager

Imbue Investments

<p><b>Assistant General Manager</b></p><p>The Assistant General Manager (AGM) supports the General Manager (GM) in overseeing hotel operations, ensuring guest satisfaction, and maintaining profitability. This role requires strong leadership, organizational, and customer service skills.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist in managing hotel departments, ensuring compliance with brand standards and policies.</li><li>Monitor guest satisfaction and implement improvements.</li><li>Supervise department managers, assist in hiring, training, and performance evaluations.</li><li>Support financial management, including budgeting, expense control, and financial reporting.</li><li>Resolve guest complaints, enhance guest relations, and encourage repeat business.</li><li>Assist in sales and marketing efforts to drive revenue and occupancy.</li><li>Ensure compliance with health, safety, and security regulations.</li><li>Act as GM in their absence and perform other assigned duties.</li></ul><p><b>Qualifications:</b></p><ul><li>2+ years in hotel management or a related leadership role.</li><li>Strong leadership, problem-solving, and communication skills.</li><li>Familiarity with property management systems (PMS) and financial reports.</li><li>Flexible availability, including weekends and holidays.</li></ul><p><b>Core Competencies:</b></p><ul><li>Excellent organizational and time-management skills.</li><li>Strong customer service and attention to detail.</li><li>Financial acumen and ability to interpret performance data.</li><li>Team-building and conflict-resolution abilities.</li><li>Strategic thinking and decision-making skills.</li></ul><p><b>Company Requirements</b></p><ul><li>Must have a flexible work schedule</li><li>Ability to work well under pressure</li><li>Must be able to work on weekends.</li><li>Excellent customer service skills</li></ul><p>Job Type: Full-time</p><p>Pay: $40,000.00 - $50,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Customer service: 3 years (Required)</li><li>Sales: 1 year (Required)</li><li>Marriott/Westin: 3 years (Required)</li></ul><p>Work Location: In person</p>

Assistant General Manager (AGM)/SALES

Oldham Goodwin Group, LLC

<p>Responsible for maintaining and promoting hospitality at all times; welcoming and serving our guests in a courteous, efficient, and friendly manner. The Housekeeping room attendant is responsible for the upkeep and cleanliness of our guest rooms.</p><p><b>Requirements:</b></p><p>&middot; Must be able to perform each essential duty satisfactory according to hotel and brand standards</p><p>&middot; 3 years Housekeeping management experience</p><p>&middot; Bilingual (Spanish) is a plus</p><p>&middot; Available to work flexible schedule including AM/PM shifts and weekends</p><p>&middot; Ability to regularly lift and move up to 30 lbs. and frequently lift and/or move up to 50 lbs.</p><p>&middot; Open to cross-training and assisting in other departments as necessary</p><p>&middot; Proficient in Fosse</p><p><b>Specific duties include, but are not limited to the following:</b></p><p>&middot; Clean and service guest rooms daily in accordance with hotel and brand standards</p><p>&middot; Clean all corridors and service areas</p><p>&middot; Move and arrange furniture, including but not limited to: flipping mattresses when necessary; removing, moving, or hanging drapes;</p><p>&middot; Clean laundry chute of any dirty laundry</p><p>&middot; Provide necessary linen and amenities to guests in accordance to guest room legend</p><p>&middot; Quickly deliver amenities to guest&rsquo;s rooms upon request in a friendly manner (i.e. iron &amp; ironing board, pack-n- play cribs, etc.)</p><p>&middot; Greeting any and all guests i.e. &ldquo;Good Morning&rdquo; or &ldquo;Good Evening&rdquo;</p><p>&middot; Report any damage, hazards, repairs required in guest room and hallways</p><p>&middot; Abide by the regulations set forth by the MSDS (Material Safety Data Sheet) when using chemicals</p><p>&middot; Return any items found in vacant guest rooms, hallways, or back of house to the housekeeping lost and found</p><p>&middot; Restock cart at end of shift and organize linen closet to prepare for the next day</p><p>&middot; Be very knowledgeable of Marriott Rewards program and promotions</p><p>&middot; Develop a thorough knowledge of hotel staff, room locations, and amenities of the hotel</p><p>&middot; Complete any other related task given by manager</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Housekeeper (D205)

Embassy Suites by Hilton

<div>Description:
<p><b>
Job Summary</b></p><p>
The Assistant Chief Engineer is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Avion Hospitality goals of guest satisfaction, cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet Avion Hospitality standards. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.</p><p>
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.</p><p><b>
Education &amp; Experience</b></p><ul><li>
 High School diploma or equivalent required.</li><li>
 At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience.</li><li>
 Supervisory experience required.</li><li>
 Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific.</li><li>
 Current certification and licensing to operate and repair the hotels boilers and chillers as required by state, city, and local legislation.</li><li>
 Must have a valid driver's license for the applicable state.</li><li>
 Must be able to convey information and ideas clearly.</li><li>
 Must be able to evaluate and select among alternative courses of action quickly and accurately.</li><li>
 Must work well in stressful, high pressure situations.</li><li>
 Must maintain composure and objectivity under pressure.</li><li>
 Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li><li>
 Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.</li><li>
 Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.</li><li>
 Must be able to work with and understand financial information and data, and basic arithmetic functions.</li></ul>
Requirements:
<p><b>
Job Duties &amp; Functions</b></p><ul><li>
 Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.</li><li>
 Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.</li><li>
 Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).</li><li>
 Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.</li><li>
 Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid</li><li>
 Train and supervise the hourly Engineering staff and coordinate all scheduling.</li><li>
 Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis.</li><li>
 Focus the Engineering Department on their role in contributing to the guest service scores.</li><li>
 Motivate, coach, counsel and discipline all Engineering personnel according to Avion Hospitality standards.</li><li>
 Conduct all 90 day and annual employee performance appraisals according to Avion Hospitality standards.</li><li>
 Prepare and conduct all Engineering interviews and follow hiring procedures according to Avion Hospitality standards.</li><li>
 Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Avion Hospitality standards.</li><li>
 Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager).</li><li>
 Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment.</li><li>
 Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked.</li><li>
 Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards.</li><li>
 Manage energy expenses and continually work towards energy conservation.</li><li>
 Participate in required M.O.D. coverage as scheduled.</li><li>
 Ensure that the Preventative Maintenance program is implemented and administered according to Avion Hospitality standards.</li><li>
 Evaluate and spot check the work of all staff and contractors or outside laborers.</li><li>
 Handle guestroom maintenance requests in a timely manner.</li><li>
 Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.</li><li>
 Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings.</li><li>
 Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers.</li><li>
 Act as emergency contact person.</li><li>
 Attend monthly all-employee meetings and any other functions required by management.</li><li>
 Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.</li><li>
 Ensure that pool and spa are in compliance with area health codes.</li><li>
 Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department.</li><li>
 Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures.</li><li>
 Establish and maintain key control system.</li><li>
 Be familiar with the organization of Avion Hospitality Hotels and know the function of each department.</li><li>
 Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.</li><li>
 Handle items for &ldquo;Lost and Found&rdquo; according to the standard.</li><li>
 Perform any other duties as requested by the General Manager.</li></ul><p><b>
Working Conditions/Environment</b></p><p>
The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.</p><p><b>
Frequency Grid 112019</b></p><p>
N = Not Anticipated 0% O = Occasionally 1-33% (per shift) F = Frequently 34-66% (per shift) C = Constantly 67-100% (per shift)</p><p><b>
Work Environment</b></p><p>
Associate is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.- F</p><p>
Associate is subject to outside environmental conditions: No effective protection from weather.- O</p><p>
Associate is subject to extreme heat or cold (temperatures below 32 degrees or above 100 degrees) for periods of more than one hour.- N</p><p>
Associate is subject to noise: There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.- F</p><p>
Associate is subject to vibration: Exposure to oscillating movements of the extremities or whole body.- O</p><p>
Associate is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.- O</p><p>
Associate is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gasses, or poor ventilation.- O</p><p>
Associate is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.- F</p><p>
Associate is required to function in narrow aisles or passageways.- O</p><p>
Associate is exposed to infectious diseases. O</p><p>
None: Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).- O</p><p><b>
Physical Requirements</b></p><p>
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.- O</p><p>
Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.- O</p><p>
Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.- O</p><p>
Kneeling: Bending legs at knee to come to rest on one or both knees.- O</p><p>
Crouching: Bending the body downward and forward by bending leg(s) and spine.- O</p><p>
Crawling: Moving about on hands and knees or hands and feet.- O</p><p>
Reaching: Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse).</p><p>
Standing: Remaining upright on the feet, particularly for sustained periods of time.- C</p><p>
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.- C</p><p>
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.- F</p><p>
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.- F</p><p>
Finger Dexterity/Grasping: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.- O</p><p>
Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.-F</p><p>
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers or guests accurately, loudly, or quickly.- F</p><p>
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive information through oral communication.- F</p><p>
Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.- O</p><p>
Vision: Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; determine accuracy, neatness, and thoroughness of the work assigned; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurements devices; and/or assembly or fabrication of parts at distances close to the eyes.- F</p><p><b>
Lifting</b></p><p>
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to positions.- O- 50+ lbs.</p><p><b>
Background Check</b></p><p>
This job requires a valid drivers' license and motor vehicle background check.- Yes</p><p>
This job requires a criminal background check.- Yes</p><p>
This job requires a drug screen to be completed.- No</p><p><b>
General</b></p><p>
This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.</p><p>
Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.</p><p>
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.</p><p>
Avion is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.</p><p>
I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.</p></div>

Assistant Chief Engineer

MCR Hotels

<div><div><b>Courtyard by Marriott Houston Park Row</b></div><br>
<div></div>
<div><b>
SECTION ONE: MCR Universal Role Standards</b></div><br>
<div></div>
<div><b>
EXECUTIVE SUMMARY</b></div><br>
<div></div>
<div>
CLEANLINESS and FRIENDLINESS!</div>
<div>
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.</div><br>
<div></div>
<div><b>
AREAS OF EXCELLENCE</b></div>
<ul>
<li>Happy Guests
</li><li>Spotless Cleanliness</li>
<li>Product Consistency &amp; Quality</li>
<li>Teamwork</li></ul><br>
<div></div>
<div><b>
DUTIES AND EXPECTATIONS</b>
</div><p><b>1. Happy Guests</b></p>
<ul>
<li><b>Guest Relations:</b> Greet guests happily upon arrival and throughout their stay with a smile.</li>
<li><b>Name Use:</b> Use the guests&rsquo; names whenever possible, ensuring they feel properly welcomed.
</li><li><b>Guest Satisfaction</b>: All Team Members work together to contribute to great guest satisfaction scores.</li>
<li><b>Recovery</b>: Ability to handle challenging guest situations with hospitality and a sense of urgency.</li>
<li><b>Hotel Knowledge:</b> Strong knowledge of all features of the hotel facility and amenities.
</li><li><b>Events:</b> Awareness and support for all groups and events at the hotel.</li>
<li><b>Technology:</b> Understanding of relevant technology for each role.</li>
<li><b>Phone Etiquette:</b> Answer all incoming calls with friendly service using the approved greeting.
</li></ul><p><b>2. Spotless Cleanliness</b></p>
<ul>
<li><b>Sparkling Clean Workspaces: </b>All areas, both front and back of the house, should be kept clean and well-organized.
</li><li><b>Pitching In:</b> Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.</li>
<li><b>Hospitality While Cleaning:</b> Always greet every guest happily with a smile, by name if possible, while cleaning.</li>
</ul>
<p><b>3. Product Consistency &amp; Quality</b></p>
<ul>
<li><b>Checklists to 100% Accuracy:</b> All operational checklists are completed accurately and at the designated times, every shift.</li>
<li><b>Shift Handover Reports:</b> Handover reports must be accurate and on time, for effective shift-to-shift communication.</li>
</ul><ul><li><b>Flawless Uniform:</b> All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.</li>
</ul>
<p><b>4. Teamwork</b></p>
<ul>
<li><b>Communication:</b> Communication between Team Members should be clear, honest, and professional.</li>
<li><b>Can Do Attitude:</b> Willing to stretch beyond traditional role to meet the needs of the business and MCR&rsquo;s guests.</li>
<li><b>Collaboration:</b> All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.</li></ul><br>
<div></div>
<div><b>
SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations</b></div><br>
<div></div>
<div>
The core mission of the<b> Front Desk Agent</b> is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.</div><br>
<div>
</div><div><b>Other Duties and Expectations</b></div>
<ul>
<li><b>Check-in/Out Efficiency:</b> All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.</li>
<li><b>Rate Schedule:</b> Up-to-date understanding of room rates, promotions.</li>
</ul><ul><li><b>Incoming Mail:</b> Receive and note all incoming mail as required per the daily shift checklist.</li></ul><br>
<div></div>
<div><b>
SECTION THREE: Success Metrics</b></div><br>
<div></div>
<div><b>
Happy Guests</b></div>
<ul>
<li>Management Performance Ratings</li>
<li>Guest Satisfaction Scores/Intent to Return</li>
</ul>
<div><b>Spotless Cleanliness</b></div>
<ul>
<li>GM/AGM Spot Checks</li>
<li>Leadership Walk-throughs (RVP, etc.)</li>
<li>Guest Ratings/Reviews</li>
</ul>
<div><b>Product Consistency &amp; Quality</b></div>
<ul>
<li>Checklist Tracking</li>
<li>Management Performance Ratings</li>
<li>Guest Ratings</li>
</ul>
<div><b>Teamwork</b></div>
<ul>
<li>Management Performance Ratings</li></ul><br>
<div></div>
<div><b>
SECTION FOUR: Qualifications &amp; Requirements</b></div><br>
<div></div>
<div><b>
Qualifications &amp; Requirements:
</b></div><ul><li><b>Experience in a hospitality, service, consumer-facing franchise or related field preferred.</b></li>
<li><b>Can-Do Attitude:</b> Must have a positive attitude and willingness to learn.
</li><li><b>Ability to Follow Guidelines: </b>Must be able to understand and follow established guidelines and procedures.
</li><li><b>Handle Pace and Pressure:</b> Must work well in stressful, high-pressure situations.</li>
<li><b>Listening, Conflict Resolution:</b> Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.</li>
<li><b>Communication Skills:</b> Must be able to convey information and ideas clearly.
</li><li><b>Hospitality and Guest Service:</b> Must have a desire to serve all guests.
</li><li><b>Age Requirement:</b> Must be 18 years of age or older to perform this job.
</li><li><b>Schedule and Travel:</b> Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.</li>
<li><b>Clock-in/Out:</b> Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.</li>
<li><b>Breaks:</b> Clock in/out for breaks at the designated time on your schedule.
</li><li><b>Call Outs:</b> Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.</li>
</ul>
<div><b>Physical Working Demands &amp; Working Environment:</b></div>
<div>
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.<b> </b>While performing the duties of this job, the employee is regularly required to:</div>
<ul>
<li>Stand or remain in a stationary position for long periods of time (3-4 hours at a time).</li>
<li>Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
</li><li>Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.</li>
<li>Inspect and visually observe details at close range (within a few feet) and from long range.</li>
<li>Occasionally required to lift packages or general office equipment.</li>
</ul>
<p>The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).</p><br>
<div></div>
<p><b>
Language + Reasoning Skills:
</b></p><ul><li>Read, write, understand and communicate with others effectively using the English language.</li>
</ul>
<p><b>Note: </b>This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. <b>Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.</b> The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.</p><div><b>
Our Company</b></div>
<ul>
<li>MCR is the <b>3rd-largest hotel owner-operator</b> in the United States.</li>
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
<li>MCR has a <b>$5.0 billion portfolio</b> of <b>148 premium-branded hotels</b> containing more than 22,000 guestrooms across <b>37 states and 106 cities</b>.</li>
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
<li>MCR was named <b>one of </b><b><i>Fast Company</i></b><b>&rsquo;s 10 Most Innovative Travel Companies of 2020</b>.</li>
<li>MCR is a three-time recipient of the <b>Marriott Partnership Circle Award</b>, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the <b>Hilton Legacy Award for Top Performer</b>.</li>
<li>For the TWA Hotel at New York&rsquo;s JFK Airport, MCR won the <b>Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS)</b>, the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
</ul>
<div><b>What we offer/What&rsquo;s in it for you?
</b></div><ul><li>Hotel Discounts
</li><li>Weekly Pay
</li><li>Paid Time Off
</li><li>Retirement Options
</li><li>Referral bonuses
</li><li>Career advancement &amp; upward mobility
</li><li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members</li></ul></div>

Front Desk Agent

Careers In Travel | Destination Planners

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 We are a premier travel company focused on delivering tailored travel planning services, including hotel accommodations, all-inclusive vacations, romantic getaways, and luxury escapes. We are passionate about turning travel dreams into reality and building a team of dedicated professionals who share that same vision.
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 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a dependable, entry-level
 <strong>
  Online Hotel Reservationist
 </strong>
 to assist in handling hotel bookings for our travel clients. This work-from-home position is ideal for someone looking to break into the travel industry, enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation requests, supplier platforms, and client preferences.
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  Key Responsibilities
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  <br/>
 </strong>
 Search and recommend hotel accommodations based on client preferences and travel dates
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 Assist with quoting, reserving, and confirming hotel stays
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 Coordinate with hotel partners to secure the best available options
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 Track reservation details, deadlines, and changes
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 Provide outstanding support and timely follow-up to clients
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 Maintain accurate booking records and client preferences
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  Qualifications
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  <br/>
 </strong>
 High attention to detail and customer service mindset
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 Comfortable working with email and online booking systems
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 Good communication and organizational skills
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 Ability to work independently and follow provided training
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 <strong>
  No Prior Travel Or Hospitality Experience Required&mdash;training Included
  <br/>
  <br/>
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 Enthusiasm for travel is a plus
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 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 100% remote, flexible work schedule
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 Personalized onboarding and ongoing mentorship
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 Entry-level position with income potential based on project and performance contributions
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 Access to exclusive hotel rates and travel perks after training
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 Opportunities for advancement into planning or client-facing travel roles
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 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 If you&rsquo;re ready to start a flexible, rewarding role from home with a supportive travel team, we&rsquo;d love to meet you. Apply today to join Destination Knot and begin your journey in the travel industry!
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 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Online- Hotel Reservationist/Entry Level

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>A lone star welcome in the country's capital of southern cool. We can&rsquo;t wait to welcome you to Houston, the country&rsquo;s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou &amp; Bottle.
<p></p><div><div><p><b>Toro </b><b>Toro </b><b>Server<br>
</b></p></div><p></p><div><p><b>About the role:
</b></p></div><div><p>The Food &amp; Beverage Server provides exceptional quality and service to Toro Toro guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests&rsquo; needs and as an expert on the menu options; and delivering memorable guest experiences. This role is part of the Toro Toro Restaurant, reporting to the Toro Toro General Manager.<br>
</p></div><p></p><div><p><b>What you will do:
</b></p></div><div><ul><li><p>Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.
</p></li></ul></div><div><ul><li><p>Anticipate guest needs a d satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests .
</p></li></ul></div><div><ul><li><p>Assist in clearing and resetting tables according to service standards<br>
</p></li></ul></div><p></p><div><p><b>What you bring:
</b></p></div><div><ul><li><p>An outgoing personality and a can-do approach to an assigned task
</p></li></ul></div><div><ul><li><p>High level of understanding and knowledge of food and wine
 </p></li></ul></div><div><ul><li><p>Background in Luxury Resort and Hotel considered an asset
</p></li></ul></div><div><ul><li><p>2-3 years experience in luxury restaurant preferred.<br>
</p></li></ul></div><p></p><div><p><b>What we offer:<br>
</b></p></div><p></p><div><p>&bull; Competitive Salary, wages, and a comprehensive benefits package
</p></div><div><p>&bull; Excellent Training and Development opportunities
</p></div></div><div><p>&bull; Complimentary Accommodation at other Four Seasons Hotels and Resort
</p></div><div><p>&bull; Complimentary Dry Cleaning for Employee Uniforms
</p></div><div><p>&bull; Complimentary Employee Meals<br>
</p></div><p></p><div><p>Schedule &amp; Hours:
</p></div><div><p>&bull; This is a full-time position
</p></div><div><p>&bull; Flexible schedule expected as shifts could include mornings, evenings, weekends and holidays.<br>
</p></div><p></p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf</div><p></p>

Toro Toro Restaurant Server

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