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housing case manager

The Good Seed

<div>The Supportive Housing Case Manager (Ages 18&ndash;25) supports young adults in securing and keeping stable housing while building life skills and independence. Using a positive, youth-centered approach, you&rsquo;ll carry a small caseload (12&ndash;18 clients), offer flexible one-on-one guidance, and connect them to education, jobs, and community resources. This is a rewarding role for anyone who enjoys cheering young people on as they step confidently into adulthood. 
Responsibilities:
<ul>
<li>Conduct intake assessments, develop individualized housing stability/service plans, and update plans quarterly or as needs change.</li>
<li>Assist clients in securing and maintaining permanent housing (lease signing, landlord mediation, rental arrears negotiation, unit inspections, etc.).</li>
<li>Coordinate medical, mental health, substance use treatment, benefits enrollment (SSI/SSDI, SNAP, Medicaid), employment, and other supportive services.</li>
<li>Use harm-reduction and trauma-informed approaches in all client interactions.</li>
<li>Advocate for clients with landlords, courts, hospitals, and benefit agencies.</li>
<li>Facilitate crisis intervention and de-escalation when needed; participate in on-call rotation (if applicable).</li>
<li>Participate in case conferences, staff meetings, and regular supervision.</li>
<li>Collaborate with property managers, housing navigators, peer specialists, and clinical teams.</li></ul> 


Job Requirements:
<ul>
<li>Bachelor&rsquo;s degree in social work, psychology, human services, or related field (preferred).</li>
<li>At least 1&ndash;2 years of case management experience with people experiencing homelessness, mental illness, substance use, or trauma.</li>
<li>Knowledge of Housing First, harm reduction, trauma-informed care, and motivational interviewing (preferred).</li>
<li>Proficiency with Microsoft Office.</li>
<li>Excellent organizational, documentation, and time-management skills.</li>
<li>Ability to work independently in the field and manage a flexible schedule (some evenings/weekends).</li>
<li>Ability to pass background checks</li></ul> 


Physical Demands:
<ul>
<li>Frequent travel throughout the service area for home visits and meetings</li>
<li>Ability to manage emotionally intense situations and secondary trauma</li>
<li>Lifting: Must be able to lift and carry items weighting up to 50pounds occasionally</li>
<li>Standing/Walking: Requires standing and walking for extended periods during shifts</li>
<li>Bending/Stooping: Frequent bending, stooping, and reaching to access materials stored at various heights.</li></ul> 


Job Type: Full-time Schedule: 8-hour shift | 40 per week 
Shifts Available: Monday to Friday and Saturday &amp; Sunday (8am - 4pm) (4pm - 12am) (12am - 8am) 
Driver's License: (Required) 
Willingness to travel: As needed 
Work Location: In person</div>

Supportive Housing Case Manager

System One

<div>
 
 
 
 
 
 
 LA&rsquo;s leading non profit agency serving the homeless population is looking for a Case Manager to join their busy team.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 
 The Case Manager is responsible for screening and eligibility, service coordination, and triage for families/Singles seeking services through the Coordinated Entry System for Families/Singles.
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate client&rsquo;s successful transition to permanent housing and coordinate services to foster housing stability during and beyond Time Limited subsidy.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for a caseload of families/Singles ratio (1:35).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for completing monthly follow-ups with families/singles according to caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must create the participant&rsquo;s record in HMIS at the same time the participant is determined to meet program eligibility requirements and enrollments.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete monthly follow-ups (Home, Phone, or Office) with assigned clients from caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update the participant&rsquo;s housing status within twenty-four hours of any change.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Enter all client contact Data into Clarity within 24 hrs. of meeting with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Case Notes to be entered within 24 hours in DAP (Data, Assessment, Plan) form.&nbsp; Additionally, case notes will be detailed and grammatically correct.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Daily Deliverables Report (When working remotely/ if applicable)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Productivity Reports weekly at close of business to direct leads/supervisor on Fridays.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the Housing Team to locate housing and secure housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients apply for units and attend landlord interview with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the client to complete an individualized housing plan and budget to ensure household can sustain housing after the subsidy.&nbsp; Housing Plans must be completed at initial assessment and signed by both the client and staff.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete and update the Monthly Summary Reports and upload them into CLARITY.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Update Status Assessment as needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Upload the Housing Stability Plans and add the Service and case note that coincide.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Attend weekly/monthly case conference meetings.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate and coordinate with DMH, DPSS, LAUSD, WorkSource, and SUD providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients with identifying the most appropriate housing intervention.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare project reports in accordance with funding requirements.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare reports in accordance with program requirements and Division policies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age. (LACDA documentation, when available)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with external agencies for potential long-term subsidies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Internal and external referral linkage.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monthly Field/Home visits or as needed.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Experience, Skills, Education, and Abilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 2+ years of job-related experience working with homeless individuals and families.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Bilingual Spanish (read, write and speak)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 HMIS a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management, and documentation.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience working with homeless families and children, DCFS as well as an experience with placing homeless families into permanent housing.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 LA&rsquo;s leading non profit agency serving the homeless population is looking for a Case Manager to join their busy team.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 
 The Case Manager is responsible for screening and eligibility, service coordination, and triage for families/Singles seeking services through the Coordinated Entry System for Families/Singles.
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate client&rsquo;s successful transition to permanent housing and coordinate services to foster housing stability during and beyond Time Limited subsidy.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for a caseload of families/Singles ratio (1:35).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for completing monthly follow-ups with families/singles according to caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must create the participant&rsquo;s record in HMIS at the same time the participant is determined to meet program eligibility requirements and enrollments.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete monthly follow-ups (Home, Phone, or Office) with assigned clients from caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update the participant&rsquo;s housing status within twenty-four hours of any change.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Enter all client contact Data into Clarity within 24 hrs. of meeting with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Case Notes to be entered within 24 hours in DAP (Data, Assessment, Plan) form.&nbsp; Additionally, case notes will be detailed and grammatically correct.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Daily Deliverables Report (When working remotely/ if applicable)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Productivity Reports weekly at close of business to direct leads/supervisor on Fridays.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the Housing Team to locate housing and secure housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients apply for units and attend landlord interview with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the client to complete an individualized housing plan and budget to ensure household can sustain housing after the subsidy.&nbsp; Housing Plans must be completed at initial assessment and signed by both the client and staff.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete and update the Monthly Summary Reports and upload them into CLARITY.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Update Status Assessment as needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Upload the Housing Stability Plans and add the Service and case note that coincide.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Attend weekly/monthly case conference meetings.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate and coordinate with DMH, DPSS, LAUSD, WorkSource, and SUD providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients with identifying the most appropriate housing intervention.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare project reports in accordance with funding requirements.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare reports in accordance with program requirements and Division policies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age. (LACDA documentation, when available)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with external agencies for potential long-term subsidies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Internal and external referral linkage.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monthly Field/Home visits or as needed.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Experience, Skills, Education, and Abilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 2+ years of job-related experience working with homeless individuals and families.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Bilingual Spanish (read, write and speak)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 HMIS a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management, and documentation.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience working with homeless families and children, DCFS as well as an experience with placing homeless families into permanent housing.
 
 
 
 
 
 
 </li>
 </ul>
 
 Ref: #231-Eng Tampa
</div>

Case Manager

PATH

<div>
 
 WHY WORK FOR US?
 
 
 
 We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.
 
 
 If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.
 
 
 
 JR 5508
 
 
 
 
 Case Manager
 
 
 
 
 Los Angeles, CA 90004
 
 
 
 
 Salary:
 
 $23.24 - $28.28 per hour
 
 
 
 Pay Frequency:
 
 24 Pay Periods Per Year
 
 
 
 Full Time
 
 Mon thru Fri 8:30am to 5:00 pm
 
 
 
 Non-Exempt
 
 
 
 
 Driving Required
 
 
 
 Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.
 
 
 PATH is seeking candidates passionate about helping others make a positive change in their lives to join our
 
 Interim Housing team
 
 as the
 
 Case Manager
 
 at the
 
 Hollywood Inn
 
 location.
 
 
 
 About Path
 
 
 
 Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.
 
 
 
 About Our Team
 
 
 
 We believe our mission to end homelessness can be achieved by providing permanent housing and highly individualized supportive services. Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved well-being beyond housing alone.
 
 
 
 About The Job
 
 
 
 As part of the
 
 Interim Housing
 
 team, the
 
 Case Manager
 
 role&rsquo;s main function is to assist clients in breaking the cycle of homelessness by utilizing a &ldquo;whatever it takes&rdquo; approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). This position will provide individualized supportive services by helping each client develop a plan to address strengths, barriers, support health needs, increase income, and find and maintain housing.
 
 
 Position Responsibilities include:
 
 
 <ul>
 <li>
 Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs
 </li>
 <li>
 Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals
 </li>
 <li>
 Completes program specific assessments (e.g. VI-SPDAT)
 </li>
 <li>
 Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90- day review with the participant after initial intake
 </li>
 <li>
 Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and&thinsp;maintains a complete, accurate, and current participant file with all required documents
 </li>
 <li>
 Maintains confidentiality of participant files per HIPAA and all applicable guidelines
 </li>
 <li>
 Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals
 </li>
 <li>
 Provides crisis intervention and risk assessment services focused on increasing safety and enhancing the clients&rsquo;&thinsp;ability to independently solve problems, utilize effective coping skills, and manage and self -coordinate their own care, including services for individuals with chronic trauma
 </li>
 <li>
 Uses motivational interviewing and trauma-informed care in service delivery
 </li>
 <li>
 Maintains current, thorough knowledge of community resources and utilizes them to provide comprehensive, wrap-around services to clients
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 We&rsquo;re looking for candidates with:
 
 
 <ul>
 <li>
 Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
 </li>
 <li>
 Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
 </li>
 <li>
 Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
 </li>
 <li>
 Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
 </li>
 <li>
 Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
 </li>
 <li>
 Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 All levels of education and experience are welcome.
 
 
 </li>
 </ul>
 
 Mandatory Requirements
 
 
 
 Regardless of qualifications, candidates must:
 
 
 <ul>
 <li>
 Have employment eligibility verification
 </li>
 <li>
 Have or be able and willing to obtain CPR/First Aid training
 </li>
 <li>
 Successfully complete the following as a condition of hire:
 </li>
 <ul>
 <li>
 Tuberculosis Test
 </li>
 <li>
 Background Screening
 </li>
 <li>
 Drug Test
 
 </li>
 </ul>
 </ul>
 
 DRIVING
 
 
 
 Driving is an
 
 essential function
 
 of this position. To meet the employment requirements for this role, all candidates must:
 
 
 <ul>
 <li>
 Have reliable transportation
 </li>
 <li>
 A valid driver&rsquo;s license
 </li>
 <li>
 Proof of insurance and ownership for personal vehicles used during work duties
 </li>
 <li>
 The ability to qualify for PATH's insurance coverage
 
 
 </li>
 </ul>
 
 EMPLOYMENT ELIGIBILITY
 
 
 
 Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
 
 
 PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.
 
 
 
 CALIFORNIA-BASED WORK EXPECTATIONS
 
 
 
 We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.
 
 
 PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.
 
 
 
 What We Offer
 
 
 
 In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
 
 
 
 READY TO MAKE A DIFFERENCE THROUGH ACTION?
 
 
 
 If this position sounds like a fit, please submit your application today.
 
 A resume is required.
 
 
 
 
 PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 
 
 PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.
 
 
 
 
 PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.
 
</div>

Case Manager - Hollywood Inn Express South (5508)

A Step to Freedom Inc.

Case ManagerFull Job DescriptionA Step to Freedom is a 501(c)(3) nonprofit organization with a mission to enhance the lives of low-income individuals and families who struggle with social and economic disparities such as homelessness, lack of education, substance abuse, mental illness, and recidivism by providing a safe, supportive, and nurturing environment to break cycles, heal and thrive.A Step to Freedom is looking to add an Interim Case Manager to our team. This position will be responsible for, but is not limited to, screening and assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to medical, mental health, employment, housing and other community resources. This is a full-time role and will primarily work Monday through Friday, 9am to 5pm. Please note that this is not a remote opportunity.<ul><li>Provide case management which includes, but is not limited to, screening and</li></ul>assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to medical, mental health, employment, housing and other community resources<ul><li>Meets regularly with clients to develop individualized re-entry care and life plan</li></ul>goals; encourages progress towards these goals through community resources.<ul><li>Assist clients in obtaining any and all public benefits for which they are eligible</li><li>Mentor, motivate and empower the client to successfully re-enter the community by establishing a trusting and open relationship with the client</li><li>Provide health education and counseling around disease management, medication adherence, mental health and SUD care, and self-care</li><li>Identifies community resources appropriate to meet clients&rsquo; needs as identified by re-entry care plan</li><li>Compose and process various types of correspondence to include letters, sensitive and confidential client information, and other client documentation</li><li>Travel as required to meet client needs and program guidelines</li><li>Other duties as assigned</li></ul>About A Step to FreedomWe offer an inclusive environment where all are empowered to share their diverse perspectives and experiences so we can ultimately be better together. Our policies, practices, programs, activities and decisions regarding employment, hiring, assignment, compensation, and volunteerism are not based on a person&rsquo;s race, color, sex, age, religion, national origin, mental or physical disability, ancestry, military discharge status, sexual orientation, gender identity or expression, marital status, parental status, housing status, or other protected status.A Step to Freedom is an at-will employer, meaning we or our employees have the right to terminate the employment relationship at any time, for any reason, with or without cause.Job Type: Full-timePay: $23 - $26 Hourly DOESchedule:<ul><li>8 hour shift</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>social services: 2 years (Preferred)</li><li>LAHSA (HMIS) (Required)</li></ul>Work Location:<ul><li>One location</li></ul>Job Type: Full-timePay: $23.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyApplication Question(s):<ul><li>Do you know Champ software?</li></ul>License/Certification:<ul><li>Are you familiar with Housing First and Harm Reduction? (Preferred)</li></ul>Work Location: In person

Case Manager Interim Housing (Harvard)

New Directions for Veterans

<div></div><div><div><div>The Case Manager works directly with residents in the VASH Housing Program to coordinate care and retain housing based on the individual needs of their clients.
<div></div>
</div></div><div><div><h3 class="jobSectionHeader">Responsibilities:</h3>
<ul><li>Serves as the Single Fixed Point of Responsibility (SFPR) for the coordination of care for each veteran in their case load. Coordinates with Program Manager, Peer Support &amp; other providers.</li>
<li>Creates individualized housing plans, supports and monitors progress in achieving goals per VASH CM Model.</li>
<li>Provides ongoing support and crisis intervention as necessary.</li>
<li>Work collaboratively with treatment team members including: Clinical Supervisor, Peer Support Specialists, Volunteers, and Psychiatric Consultants in a helpful and supportive manner, in order to provide coordinated care that is consistent with the VASH program philosophy and physical/mental health recovery.</li>
<li>Completes all charting and documentation requirements as required in order to remain complaint with program and funding reimbursement guidelines. This includes completing all assigned intake documents, discharge paperwork, daily progress notes and units of service logs within the specified timeframes.</li>
<li>Ensure data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking in the areas of housing, case management, savings, job attainment and retention, (if capable of working), goal setting and client progress, program intake and exit, meetings, support groups, referrals and other related activities and client interactions for internal and external purposes 
including: coordination of services, program impact evaluation, and compliance.</li>
<li>Maintains client files through the appropriate client records and HOMES systems and maintains ongoing files.</li>
<li>Communicates with Program Manager, NDVETs Senior management, VASH Supervision, as appropriate on barriers or challenges to the effective delivery of services.</li>
<li>Participate in conferences, workshops, special projects, staff training and other duties as assigned.</li>
</ul></div></div><div></div><div><div><h3 class="jobSectionHeader">Required Skills and Experience:</h3>
<ul><li>Possess excellent organizational skills, time-management, ability to multi-task and demonstrate initiative and follow-through. Be detail-oriented, able to set priorities, meet deadlines, maintain a professional attitude, conduct and appearance at all times.</li>
<li>Skilled in motivational interviewing, ability to effectively work in a harm-reduction environment.</li>
<li>Working knowledge of community resources, as well as, experience working with a multidisciplinary treatment team.</li>
<li>The ability to interact and support staff and clients with a diverse cultural, ethic and economic backgrounds.</li>
<li>Proficient in basic office software including word, excel, outlook and HMIS and other related social services data collection programs with the ability to write business correspondence and present information in one on one and small group settings.</li>
</ul></div></div><div></div><div><div><h3 class="jobSectionHeader">Education &amp; Other Requirements:</h3>
<ul><li>M.S. or M.A. in related area of study for this position is preferred.</li>
<li>Three years of experience working with Homeless, Veterans and/or experience with a therapeutic community preferred.</li>
</ul></div></div><div></div><div><div><h3 class="jobSectionHeader">Other Requirements:</h3>
<ul><li>Provide Employment Eligibility Verification.</li>
<li>Complete a background screen and drug test.</li>
<li>Valid Driver&rsquo;s License, reliable transportation, current vehicle registration, proof of insurance and the ability to be insured by New Directions.</li>
<li>Provide annual evidence of tuberculosis test. Complete bi-annual CPR Training.</li></ul></div></div></div><div></div>
 To apply, email your resume and cover letter to resumes@ndvets.org with the job title in the subject line, or mail to New Directions for Veterans, P.O. Box 25536 11420 Santa Monica Blvd., Los Angeles, CA 90025, Attention: Human Resources. No phone calls, please.

VASH Program Case Manager

The Salvation Army

<div>Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Case Manager&rsquo;s primary duty is to provide professional and individualized participant case management services, information, and referrals designed to assist participants in addressing the underlying causes of their homeless condition and removing barriers to independence.

Essential Functions
<ul>
<li>Meet with each participant at least once a week or as needed to: assess, support, motivate and encourage participant to work towards their goals and/or needs and provide ongoing support by practicing a &ldquo;whatever it takes&rdquo; approach and Trauma Informed care, Harm Reduction and Housing First Models.</li>
<li>Complete initial psychosocial/mental health assessment; develop an individual service plan (ISP) and monthly action plan with each assigned participant, to establish and track client goals, including action steps and timeframe for completion of each step leading to securing permanent housing.</li>
<li>Strengthen job readiness skills through coaching in job search, applications, resume writing, interviewing and follow-up skills.</li>
<li>Assist each client in developing a personal budget, including establishing or increasing their income and/or creating a savings plan. If applicable to program, maintain accurate records of client income and/or savings.</li>
<li>Complete VISPDAT and/or Next Step Tool with all eligible clients to ensure they are connected with the CES system and collaborate with the SPA 7 Housing Navigator/Matcher to link clients to potential housing resources using the CES matching system.</li>
<li>Regularly and accurately maintain client data in HMIS/Clarity and paper file, including complete documentation/case notes of all activities, services, and outcomes achieved. Update case notes and general client information within 72 hours of meeting with client.</li>
<li>Responsible for submitting all required program reports and/or documents in a timely manner.</li>
<li>Collaborate, Develop and foster linkages with other social service agencies to provide clients with access to a broad range of supportive services, including but not limited to: VA Liaisons, VASH, SSFV, HVRP, CBEST, legal services, transportation services, health/mental health services, employment preparation/placement services, substance abuse services, vocational services, access to mainstream benefits, and identification of and access to permanent housing.</li>
<li>Responsible for deescalating, investigating, and/or problem-solving participant incident reports and/or grievances. If necessary, file appropriate mandated incident report.</li>
<li>Attend trainings and meeting as deemed necessary by funders and/or management, both on and off site.</li>
<li>Provide life skills training and other classes/meetings/support groups as directed by Program manager</li>
<li>Assist with audit preparation and assigned file auditing to maintain all elements of client data both digital and paper format with emphasis on accuracy, thoroughness, and timeliness.</li>
<li>Other duties include random locker searches, U/A testing, property roll-ups/return, downsizing of participant property, monitoring medication and chore/meal/snack time, regularly monitoring client bed and common areas for potential health or fire hazards.</li>
<li>Communicates effectively and collaborates with all staff, department personnel and other department staff.</li>
<li>Works beyond normal working hours, and in other positions temporarily, when necessary.</li>
<li>Is subject to frequent interruptions. Residents, personnel, visitors, agencies/personnel, etc., under all conditions and circumstances.</li>
<li>Is subject to hostile and emotionally upset residents and visitors.</li>
<li>Perform all other duties as assigned by Programs Manager, Associate Director, and Director.</li>
<li>Must be able to work evenings, weekends, and holidays.</li>
</ul>
PAY RATE: $26.45-$31.05/hr.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift to 25 lbs.

Minimum Qualifications
<ul><li>BA/BS degree required in social work or related area of study with 1-year work experience with special needs, low-income and/or homeless populations.</li>
<li>Current knowledge of and interest in homeless populations and available supportive resources.</li>
<li>If in recovery, must have 2 years of sobriety.</li>
<li>Understand and support the mission of The Salvation Army.</li>
<li>Must obtain CPR and First Aid certification prior to employment.</li>
<li>TB-cleared prior to hire.</li>
</ul>
Skills, Knowledge &amp; Abilities
<ul>
<li>Driving Test, clean MVR check.</li>
<li>Knowledge of HMIS preferred.</li>
<li>Proficient in Microsoft Office applications, and ability to type 45 wpm. Basic math skills.</li>
<li>Ability to actively listen and take genuine interest in helping homeless individuals to address and reduce barriers to independence.</li>
<li>Excellent time management and communication skills, both verbal and written. Professional telephone etiquette.</li>
<li>Meet deadlines, work with attention to detail.</li>
<li>Strong interpersonal skills with both clients and staff in a professional, respectful manner.</li></ul></div>

Case Manager -11-232- SC/Westwood Transitional Village

U.S.VETS

<div><div>Case Manager II - Driver Swing Shift</div> 

Salary Range: $24.04 - $25.00 Hourly 
Level: Experienced 
Position Type: Full Time 
Job Shift: Day 
Education Level: 4 Year Degree 
Travel Percentage: Up to 25% 
Category: Nonprofit - Social Services 
 
Description 
Looking for a rewarding position? How would you like to serve those who served? U.S.VETS is the largest nonprofit organization with boots on the ground to combat America's veteran homeless crisis head-on. Our holistic approach delivers intervention and prevention services, including housing, mental health and career programs, and wraparound services. With residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life. 
 
With a mission to end veteran homelessness, U.S.VETS is developing housing across the country and expanding vital homeless prevention programs that provide post-9/11 veterans and families with career and mental health services to transition to civilian life successfully. If you are looking for an opportunity to work for a great organization &amp; make a difference, this is the job for you! Come &amp; join our winning team! 
 
Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K 
 
All applications must be completed in entirety/Local candidates only 
 
Case Manager II - Driver 
 
The Case Manager II reports directly to the Program Coordinator of the U.S.VETS program to which the Case Manager is assigned. This individual is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients' needs. 
 
FLSA Classification: Non-Exempt 
 
Responsibilities 
 
For Case Managers of all U.S.VETS Programs: 
<ul>
<li>Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric</li>
<li>Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services</li>
<li>Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete</li>
<li>Collaborates with clients to complete Individual Action Plans (IAP)
</li><li>Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
</li><li>Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format
</li><li>Reviews and documents updates for IAPs monthly</li>
<li>Completes timely discharge summaries
</li><li>Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
</li><li>Assists in quality management activities, data collection, and preparing reports</li>
<li>Facilitates client life skills classes
</li><li>Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)</li>
<li>Conducts random drug and alcohol screenings of clients</li>
<li>Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards</li>
<li>Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases</li>
<li>Documents client referrals for services</li>
<li>Attends scheduled team meetings and trainings</li>
<li>Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion</li>
<li>Drive company vehicle for client transportation or other work-related activities.
</li><li>Performs other duties as required</li> 
</ul> 
 
Additional Program-Specific Duties 
 
U.S.VETS has various programs to which a Case Manager may be assigned. These additional program-specific duties are outlined as follows: 
 
For Case Managers working with Transitional Housing Clients: 
<ul>
<li>Focuses on providing case management services that result in clients transitioning to permanent housing</li>
<li>Ensures clients are accounted for daily through contact, bed check, and/or daily sign-in logs
</li><li>Monitors program rent/participant fee compliance to assist clients in prioritizing housing</li>
<li>Additionally, for programs with scattered-site transitional housing such as the Transition In Place (TIP) Program, locates housing units in the community that meet clients' needs</li> 
</ul> 
 
For Case Managers working with Permanent Housing Clients: 
<ul>
<li>Focuses on providing case management services that result in clients obtaining and maintaining permanent housing</li>
<li>For programs with scattered-site permanent housing, locates housing units in the community that meet clients' needs</li>
<li>For programs that serve families with dependent children, ensures that children and youth are enrolled in school and connected to the appropriate services within the community, including early childhood education programs</li> 
</ul> 
 
For Case Managers working with Workforce Clients: 
<ul>
<li>Assists with Workforce Program Assessment and Enrollment processes</li>
<li>Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals</li>
<li>Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services</li>
<li>Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.</li>
<li>Makes presentations of clients' employment backgrounds to prospective employers</li>
<li>Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures</li> 
</ul> 
 
For Case Managers working with SSVF Clients: 
<ul>
<li>May report directly to the SSVF Team Leader if applicable</li>
<li>Conducts rapid rehousing and homeless prevention services for veterans and their families</li>
<li>Works with clients to develop a Housing Stability Plan</li>
<li>Provides case management services to family members in the veteran household</li>
<li>Conducts home visits to provide case management services</li>
<li>Ensures that dependent children are enrolled in school and connected to the appropriate services within the community, including early childhood education programs</li>
<li>Maintains compliance with VA regulations and organization protocols in requesting and distributing Temporary Financial Assistance to third-parties on behalf of veteran households to include cross-referencing HMIS
</li><li>Assists in rapidly placing homeless veteran families into housing</li>
<li>Conduct Rent Reasonableness Testing and ensure Habitability Standards are met for veteran families rental units</li>
<li>Coordinates with VA Grant &amp; Per Diem Transitional Housing Programs for immediate placement of clients and case manages them while they are on the Rapid Rehousing Track of the program</li> 
</ul> 
 
For Case Managers working with Aftercare Case Management programs: 
<ul>
<li>Reports to the Permanent Housing Coordinator for sites with this position. Otherwise reports to the Transitional Housing Coordinator or the Director of Behavioral Health
</li><li>Make home visits by the Case Manager to monitor housing stability</li>
<li>Provide or coordinate educational activities related to meal planning, tenant responsibilities, the use of public transportation, community resources, financial management, development of natural supports</li>
<li>Making referrals to needed services, such as mental health, substance use disorder, medical, and employment services</li>
<li>Participating in case conferencing with other service providers who are working with the veteran</li> 
</ul> 
 
For Case Managers working with Incarcerated Veterans Transition Program (IVTP): 
<ul>
<li>Assists with Program Assessment and Enrollment processes for clients currently in jail/prison or recently released from jail/prison</li>
<li>Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals</li>
<li>Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services</li>
<li>Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.</li>
<li>Makes presentations of clients' employment backgrounds to prospective employers</li>
<li>Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures</li>
<li>When clients are currently incarcerated, meetings and classes will be conducted in the jail/prison</li>
<li>Ability to pass background for clearance into jails/prisons</li>
<li>Preferred experience working with clients transitioning from jail/prison</li> 
</ul> 
 
For Case Managers with nursing credentials: 
<ul>
<li>Oversee and track infection control protocols; assist with ensuring protocols related to health and wellness are implemented and maintained</li>
<li>Assist with coordinating health testing (i.e. TB, COVID, Flu, etc.) to include mass testing, self-administered testing, any required annual testing, or other testing as instructed and responsible for tracking results
</li><li>Coordinate off site testing with the VA and other healthcare partners as needed</li>
<li>Track any required vitals (i.e. temperature checks) at client intake, daily as determined by policy, or as otherwise required per company policies
</li><li>Conduct brief screenings of clients who present with flu-like symptoms and document screening results and referrals made</li>
<li>Triage any reported client symptoms for appropriate care</li>
<li>Track staff and client isolation/quarantine periods including approval of isolation/quarantine start and end dates and required timeline symptom-free periods for ending isolation/quarantine
</li><li>Serve as liaison with any healthcare partners related to coordination of care to offsite isolation facilities</li>
<li>Daily check-ins with clients in hospital, or isolation/quarantine on or offsite</li>
<li>Assist with medication storage and dissemination
</li><li>Document and submit qualifying services for medical billing</li>
<li>Conduct universal precaution and blood borne pathogen training for staff annually or as frequent as necessary</li> 
</ul> 
 
<ul><li>Coordinate health-related events at site (i.e. health fairs, mobile medical, healthcare classes)</li>
<li>Collaborate with any contracted nurse or other contracted healthcare professional and/or medical labs as needed to carry out these responsibilities</li>
<li>Must have and maintain required nursing credentials as a Licensed Practical Nurse (LPN) and Registered Nurse (RN)</li>
<li>While U.S.VETS may provide trainings that support the maintenance of credentials at the company's discretion, the employee is responsible for maintaining credentials</li> 
</ul> 
 
For Case Managers working with Legals Services for Clients: 
<ul>
<li>Provide information and education to veterans regarding available resources</li>
<li>Conduct assessments of veterans' legal needs and barriers that are restricting them achieving stability</li>
<li>Collaborate with other Case Managers and program staff to ensure wrap around support for veterans</li>
<li>Collaborate with current community partners and seek out external community legal professionals and organizations to secure legal services for veterans as needed</li>
<li>Assist the site leadership with direct service administrative tasks related to the program, such as data entry, reporting, and grant compliance, including follow up and corrections as needed</li>
<li>Maintain accurate and up-to-date client records and case notes in compliance with organizational standards, grant requirements, and confidentiality guidelines</li>
<li>Compile and submit service requests for grant support for allowable legal fees and other allowable costs for services</li>
<li>Maintain a database to track client legal cases, document client legal case status and outcomes</li>
<li>Enroll clients as participants under the legal services grant ensuring program targets for clients served are achieved by outreaching to clients and programs</li> 
</ul> 
 
Qualifications 
Requirements 
<ul>
<li>Bachelor's Degree required. Degree in Social Work, Psychology, Counseling, or other related social service field preferred</li>
<li>Strong oral and written communication skills</li>
<li>Professional manner and appearance</li>
<li>Ability to work independently and within a team</li>
<li>Ability to take direction</li>
<li>Ability to work effectively with diverse group of clients, staff, and community members</li>
<li>Computer proficiency in Microsoft Office 365 applications, email, and internet research</li>
<li>Valid driver's license required, must meet company insurance requirements and complete a provided driver training course</li> 
</ul> 
 
Preferences 
<ul>
<li>Two years of experience in social services or related field preferred
</li><li>Experience working with homeless and/or veterans preferred</li>
<li>Certification in Substance Abuse Counseling preferred</li>
<li>Experience facilitating support groups preferred</li> 
</ul> 
 
NON-DISCRIMINATION POLICY 
 
U.S.VETS subscribes to the principles of Equal Employment Opportunity. U.S.VETS' policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, U.S.VETS intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.
 
 
AMERICANS WITH DISABILITIES ACT - REQUEST FOR 
 
REASONABLE ACCOMMODATION 
 
In accordance with requirements of the Americans with Disabilities Act, U.S.VETS' policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify U.S.VETS in any of the following ways: by calling 213-542-2600, U.S. Mail, or hand deliver to U.S.VETS, 800 West 6th Street, Suite 1505, Los Angeles, CA 90017. Attention: Human Resources - Job Applicant Request.
 
 
OUR MISSION 
 
To end and prevent veteran homelessness. We empower veterans and their families through housing, comprehensive services and advocacy. 
 
Rev. 09/10/24 
 
To apply, visit https://www.paycomonline.net/v4/ats/web.php/portal/AC964D99781EE6B7BAD7D79276AA0397/jobs/138364 
 
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Case Manager II - Driver Swing Shift

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