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hr operations specialist ii Jobs in Houston

hr operations specialist ii

hr manager

48forty Solutions, LLC

<div>Overview:
<div>
As a Regional HR Manager, you&rsquo;ll assist in building the foundation to support our business and workforce. You will serve as a high-level consultant to management within your region on Human Resources-related issues, and you&rsquo;ll act as a change agent to foster the development of an employee-oriented company culture that embodies our organization&rsquo;s vision, mission, and culture. HR plays an important role in all businesses, but as a true partner in 48forty, the Regional HR Manager is vital to the success of our overall business!
</div>What You'll Do:
<ul><li>Formulate partnerships across the business function(s) and HR to deliver value-added service to management and employees that reflect the business objectives of the organization</li><li>
Manage and resolve complex employee relations issues - conduct effective, thorough, and objective investigations</li><li>
Provides day-to-day performance management guidance to field management (e.g., coaching, counseling, career development, disciplinary actions)</li><li>
Consult often with field management, providing HR guidance when appropriate</li><li>
Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies</li><li>
Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance, in many states, including California, partnering with our Legal department as needed</li><li>
Work closely with management and employees to improve work relationships, to build morale, and to increase productivity and retention</li><li>
Provide HR policy guidance and interpretation to all employees</li><li>
Deliver guidance and input on business unit restructures, workforce planning, and succession planning</li><li>
Identify training needs for assigned locations and individual executive coaching needs</li><li>
Participate in evaluation and monitoring of training programs to ensure success, then follow up to ensure training objectives are met</li></ul>
What You'll Need:
<ul><li>Bachelor&rsquo;s degree in Human Resources Management or related field</li><li>
HR Certification (SHRM/PHR) preferred</li><li>
Thorough knowledge of labor legislation, including California</li><li>
3-5 years HR business partner experience required</li><li>
Experience working in a manufacturing environment, preferred</li><li>
Broad working knowledge of all aspects of HR functions and business processes</li><li>
Demonstrated ability to manage multiple projects simultaneously</li><li>
Proficient in Data Analytics, Microsoft Office and general computer skills</li><li>
Strong planning and execution skills</li><li>
Solid cross-functional collaboration and communication skills</li><li>
Strong writing, interpersonal and presentation skills</li><li>
Bilingual abilities (English and Spanish) a plus</li></ul>
What We Offer:
<ul><li>Competitive Pay, Holiday Pay, and Daily Pay &ndash; Access to your earned wages before payday!</li><li>
Referral Bonuses</li><li>
Long-Term Career Advancement</li><li>
Paid Time Off</li><li>
Medical, Dental, Vision, Basic Life, AD&amp;D, and Short-Term &amp; Long-Term Disability insurance for Eligible Full Time Employees</li><li>
401(k) Retirement Plan</li><li>
Great Team Environment</li></ul>
What It's Like:

48forty Solutions is the largest pallet management services company in North America! We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. We are truly Pallet Management Made Simple, our workforce is the heart and soul of our business, and we&rsquo;re looking for our next Regional HR Manager to join our team! 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 
<ul><li>The employee will be working at the corporate office and will be required to sit for long periods of time at a desk working on a laptop</li><li>
The noise level in the work environment is usually moderate
</li><li>The employee will travel up to 25% of the time</li></ul><div>
48forty Solutions is an equal opportunity employer.
</div>Pay Range: USD $95,000.00 - USD $115,000.00 /Yr.</div>

Regional HR Manager

Mako Oilfield Services, LLC

<div>Mako CPC is seeking a sharp, experienced, and detail-oriented HR, Payroll &amp; Benefits Manager to lead and manage all aspects of human resources administration, payroll processing, and employee benefits programs. This role is ideal for a hands-on professional who thrives in a fast-paced environment, ensures compliance, and brings both strategic insight and operational excellence to the organization.
The successful candidate will be highly organized, analytical, and proactive, with strong leadership skills and a deep understanding of HR best practices and payroll regulations.<h4 class="jobSectionHeader">
Human Resources Management</h4><ul><li>
Oversee day-to-day HR operations, including employee relations, onboarding, offboarding, and performance management.</li><li>
Maintain and update HR policies, procedures, and employee handbook.</li><li>
Ensure compliance with federal, state, and local employment laws and regulations.</li><li>
Partner with leadership to support workforce planning and organizational development.</li><li>
Manage employee records and HRIS systems with accuracy and confidentiality.</li></ul><h4 class="jobSectionHeader">
Payroll Administration</h4><ul><li>
Oversee and process accurate and timely payroll (multi-state experience preferred).</li><li>
Ensure compliance with wage and hour laws, tax reporting, and deductions.</li><li>
Reconcile payroll accounts and manage year-end processes (W-2s, audits, reporting).</li><li>
Serve as primary liaison with payroll vendors and internal finance team.</li></ul><h4 class="jobSectionHeader">
Benefits Management</h4><ul><li>
Administer employee benefits programs including health, dental, vision, retirement, and leave programs.</li><li>
Manage open enrollment and employee benefits education.</li><li>
Partner with brokers and carriers to evaluate and enhance benefit offerings.</li><li>
Ensure compliance with ACA, COBRA, FMLA, and other applicable regulations.</li></ul><ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, Accounting, or related field preferred.</li><li>
5+ years of progressive experience in HR and payroll management.</li><li>
Strong knowledge of payroll systems, HRIS platforms, and benefits administration.</li><li>
In-depth understanding of federal and state employment laws.</li><li>
Exceptional attention to detail and accuracy.</li><li>
Strong analytical, organizational, and problem-solving skills.</li><li>
Excellent communication and interpersonal skills.</li><li>
Professional certification (SHRM-CP, SHRM-SCP, PHR, or CPP) preferred.</li></ul><h3 class="jobSectionHeader">
Key Competencies</h3><ul><li>
Integrity and discretion with confidential information</li><li>
Strategic thinking with hands-on execution</li><li>
Process improvement mindset</li><li>
Strong leadership and collaboration skills</li><li>
Ability to manage multiple priorities effectively</li><li>
Competitive salary ($75,000&ndash;$80,000 based on experience)</li></ul></div>

HR, Payroll & Benefits Manager

Driftwood Hospitality Management

<div>JOB SUMMARY
Human Resources Manager with the administration of the day-to-day operations of the human resource functions for the hotel. Carry out responsibilities to include; recruitment, new hire paperwork, benefits, training, and employee relations and manage the HR functions in the absence of the AHRD.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
<ul><li>Maintain personnel files, records and other documentation per pre-set guidelines.</li><li>Process monthly reports for status change, re-classification, reviews and reports as needed for the department and/or General Manager.</li><li>Assist with training and team member development to include Orientation and all other Marriott and Driftwood required training as needed</li><li>Promote, administer and maintain reports of eligibility for employee benefit and insurance options.</li><li>Assist with recruitment to include; posting open positions, screening and interviewing and refer applicants to managers based on qualifications required of the open position.</li><li>Assist with recruitment, staffing and tracking of applicant interview progression.</li><li>Assist in coordination pre-employment processes.</li><li>Maintain employee files and filing system</li><li>Assist with employee relations and responding to inquiries from employees regarding human resource transactions.</li><li>Knowledge of departmental personnel policies, procedures and practices.</li><li>Assist with the day to day efficient operation of the HR office</li><li>Assist with the implementation of services, policies, and programs</li><li>Manage confidential matters and protect crucial information regarding team members, guests and company by adhering to security procedures</li><li>Assist with the development of an employee-oriented culture that emphasizes quality, continuous improvement and exceptional customer service</li><li>Utilize Outlook to calendar critical due dates for projects, daily activities, etc to include; rallies, job fairs, training, new hire orientations, applicant flow pre-employment status, manager requests, etc.</li><li>Maintain a positive image on behalf of the hotel while at work and in the Community.</li><li>Follow all Marriott and Driftwood policies and procedures.</li><li>Promote teamwork and remain flexible in your work environment. Assist Team Members whenever necessary.</li><li>Maintains departmental orientation and training certification programs for employees to receive the appropriate new hire training to successfully perform their job.</li><li>Uses all available on the job training tools for employees; manages training initiatives and conducts training when appropriate.</li><li>Ensures hotel&rsquo;s policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Employee Handbook.</li><li>Monitor the employee performance appraisal programs to ensure reviews are timely. Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable.</li><li>Actively solicits feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems and concerns. Ensures employees are treated fairly and equitably. Constantly strives to improve employee retention. Brings issues to the attention of General Manager as necessary.</li><li>Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going employee recognition program.</li><li>Monitor safety programs and Worker&rsquo;s Compensation Benefits.</li><li>Maintain all hotel personnel records and Human Resources files ensuring confidentiality where necessary.</li><li>Ensures the prompt and proper submission of all corporate, divisional and governmental reports as required.</li><li>Compose, type and distribute general Human Resources correspondence, such as those announcing policy revisions.</li><li>Answer telephone inquiries.</li><li>Other duties and responsibilities as assigned by the AHRD.</li><li>Maintaining employee bulletin boards.</li></ul>
KNOWLEDGE, SKILLS &amp; ABILITIES
Experience<ul><li>2+ Years of Human Resources Experience.</li><li>Bachelor's Degree preferred.</li><li>Hotel experience preferred.</li><li></li></ul>
Knowledge and Skills<ul><li>Ability to deal effectively with all applicants and associates with tact and diplomacy, to diffuse anger and collect accurate information and resolve conflicts.</li><li>Thorough knowledge of Human Resources practices and procedures as well as working knowledge of Federal, State and Local laws and regulations pertaining to Human Resources matters.</li><li>Leadership skills to motivate and develop staff and to ensure accomplishment of goals.</li><li>Able to set priorities, plan, organize and delegate.</li><li>Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system.</li><li>Ability to work effectively under time constraints and deadlines.</li><li>Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.</li></ul>
PHYSICAL DEMANDS
<ul><li>Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift.</li><li>Occasional twisting, bending, stooping, reaching, standing, walking,</li><li>Frequent talking, hearing, seeing and smiling.</li></ul></div>

Area Human Resources Manager

LINK Houston

About the Office Manager role1. Summary of position and purposeLINK Houston seeks a highly-organized Office Manager who will be responsible for daily operations including accounting, human resources (HR), and administration. The ideal candidate possesses strong organizational, communication, and interpersonal skills to manage office-wide procedures and support staff across a diverse set of responsibilities. Your role will contribute to the overall well-being of this team and will be crucial in ensuring that day-to-day operations run smoothly.2. Key responsibilities and outcomes include:AccountingEnsure accurate, timely, and transparent financial records so the organization can meet compliance requirements, make informed decisions, and steward donor and grant funds responsibly:<ul><li>Perform day-to-day bookkeeping and accounting tasks with precision and confidentiality while maintaining internal controls, including:</li></ul>o Manage timely deposit, entry, and acknowledgment of all grants and giftso Manage vendor relationships and ensure timely and accurate paymentso Monitor contracts, insurance, leases, subscriptionso Reconcile credit card transactions and characterize expenseso Manage general ledger and journal entry adjustments<ul><li>Ensure all financial records are maintained accurately in accordance with nonprofit accounting standards:</li></ul>o Facilitate monthly bank reconciliations and balance sheet account reconciliationso Prepare monthly financial statements for management review and board oversighto Support annual independent audit and 990 tax filingHuman Resources &amp; People SupportCentral point of contact to manage employee relationships, including:<ul><li>Process biweekly payroll and expense reimbursement accurately and on time</li></ul><ul><li>Lead recruiting and ensure timely onboarding and offboarding of new/departing people</li></ul><ul><li>Support benefit enrollments and employee questions</li></ul><ul><li>Maintain confidential employee files and HR documentation</li></ul>Board Support<ul><li>Coordinate scheduling of board and committee meetings over Zoom and in person</li></ul><ul><li>Prepare board packets, minutes, and follow-ups in collaboration with the executive director and other staff</li></ul>Office ManagementManage general office needs and facility request, including regular meetings and occasional event planning:<ul><li>Maintain master calendars and anticipate needs before they become urgent</li></ul><ul><li>Coordinate employee events, celebrations, and culture-building activities</li></ul><ul><li>Provide administrative support to leadership as needed</li></ul><ul><li>Standardize processes and keep shared files organized and easy to navigate</li></ul><ul><li>Manage inventory and purchasing of supplies for the office and program events</li></ul>Please note: At this time, LINK Houston maintains a private office in the CommonDesk coworking suite at Post HTX. Facilities management is primarily handled by their team.3. Essential qualifications <ul><li>Demonstrated experience as an Office Manager or Bookkeeper:</li></ul>o 3+ years in an administrative, payroll, or HR support role, and/oro 3+ years of bookkeeping and nonprofit financial management<ul><li>Proficiency in Intuit QuickBooks with daily hands-on, working knowledge is required</li></ul><ul><li>Proficiency in the MS Office suite, particularly MS Excel and MS Outlook</li></ul><ul><li>Strong attention to detail, excellent data entry accuracy</li></ul><ul><li>Strong problem-solving skills</li></ul><ul><li>Exceptional time management skills and ability to prioritize effectively to meet deadlines</li></ul><ul><li>Outstanding written and verbal communication skills</li></ul><ul><li>Comfortable working with individuals from many diverse backgrounds</li></ul><ul><li>Ability to handle confidential information professionally</li></ul>4. Preferred qualifications<ul><li>Bachelor&rsquo;s degree from an accredited four-year college or university in accounting, finance, business administration (or 5+ years of equivalent hands-on, progressively responsible experience)</li></ul><ul><li>Biling&uuml;e en espa&ntilde;ol for occasional help with document translation and interpretation</li></ul><ul><li>Experience with nonprofit fund accounting and grant reporting</li></ul><ul><li>Experience creating procedures to operationalize new programs</li></ul><ul><li>Experience organizing events</li></ul><ul><li>Skills in Adobe Creative Cloud, Canva, HTML, WordPress</li></ul><ul><li>Commitment to building a just transportation system</li></ul>5. How the role fits in the organization.LINK Houston is a small, mission driven team where everyone plays a visible, meaningful role. You will touch many parts of the work and see the direct impacts of your effort. You&rsquo;ll enjoy this role if you:<ul><li>Like switching between strategic thinking and hands-on execution</li></ul><ul><li>Are comfortable figuring things out without a playbook and creating new systems</li></ul><ul><li>Take pride in being dependable and adaptable</li></ul><ul><li>Prefer meaningful responsibility over narrow specialization.</li></ul>Reporting relationship. The Office Manager reports directly to the Executive Director.Key collaborators. LINK Houston has a small, but dynamic and collaborative team, including:<ul><li>full-time staff and any part-time employees, transit ambassadors, or interns;</li></ul><ul><li>board of directors; and</li></ul><ul><li>contractors and consultants.</li></ul>Supervisory responsibilities. None at this time.6. Compensation and benefitsSalary. Annual compensation for this position is between $60,000 and $70,000, depending on qualifications and experience. This is a full-time, at-will, exempt position.Benefits include group health insurance, paid holidays and leave, negotiable flex hours, and Simple IRA retirement.Professional development. We value curiosity and lifelong learning. We support professional development aligned with individual goals and organizational needs to help staff grow into broader responsibility.About LINK Houston7. Work conditions and logisticsStatus: LINK is recruiting for a full-time, salaried, exempt employee. We are also open to a part-time role for an experienced person with exceptional time management skills.Schedule: LINK Houston&rsquo;s offices are generally open Monday through Friday from 9:00 a.m. until 5:00 p.m. Full-time employees are required to work a minimum of forty (40) hours per week, including events or activities on some weekday evenings and weekend days.Location: LINK Houston&rsquo;s current hybrid work schedule typically includes three days a week in our downtown Houston office, and two days remote.Transportation. LINK Houston&rsquo;s mission is to support equitable transportation options including walking, biking, and public transit for all users. In alignment with this approach, LINK Houston will pay for METRO fares and will not pay for parking of individual cars.Travel. Some overnight travel may occasionally be required in support of program work, professional development, conferences, or team building.Physical requirements are typical of hybrid office work, including:<ul><li>Ability to work at a desk and use a computer for extended periods</li></ul><ul><li>Ability to communicate effectively in person, by phone, and electronically</li></ul><ul><li>Ability to occasionally move around the office and attend meetings</li></ul><ul><li>Ability to occasionally lift or carry office or event materials weighing up to 15 pounds</li></ul><ul><li>Ability to perform essential functions of the role with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.</li></ul>8. Values, culture, and expectationsNonprofit advocacy. LINK Houston&rsquo;s vision is to create a city where all Houstonians have the freedom of mobility to access the opportunities this vibrant city offers. LINK Houston is a 501(c)(3) nonprofit organization that advocates for a robust and equitable transportation network so that all people can reach opportunity. To make that vision a reality, the organization supports transformative and inclusive policies, systems, initiatives, and infrastructure development that connect people to opportunity by transit, walking, rolling, and biking. LINK Houston moves ideas into action through community engagement, research, and shaping public policy.Values. LINK Houston works toward an integrated and holistic approach around transportation equity and access to opportunity. LINK holds the values of racial equity, inclusivity, independence, health, respect, and climate justice at its core.Equal opportunity. LINK Houston is an equal opportunity employer which values people of all experiences, backgrounds, and perspectives, and strives to cultivate leadership from the ground up. All qualified applicants will receive consideration without regard to race, color, national origin, sex, religion, age, disability, political belief, sexual orientation, gender identity, veteran or military status, genetic information, and marital or familial status. LINK Houston strongly encourages people with lived experiences in the communities they serve to apply.Application process and timelineIf you&rsquo;re energized by wearing multiple hats, care deeply about mission-driven work, and want to grow alongside a small team, we&rsquo;d love to hear from you!What to submit. Email your resume and cover letter to accounting@linkhouston.org with the words &ldquo;Office Manager&rdquo; in the subject line.Next steps. You will receive email confirmation we received your application, and we will follow up with any next steps. All inquiries and discussions will be considered strictly confidential.Timeline. This role is open now and LINK Houston is working to fill it as quickly as practicable.Job Type: Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Houston, TX 77002

Office Manager

Augment Professional Services

<div>As the organization accelerates its HR transformation to maintain market leadership, The Sr. HR Associate (Tier 2) enables payroll accuracy and compliance by administering, validating, and preparing HR and payroll-impacting data in advance of payroll execution.<h2 class="jobSectionHeader">
Job Summary</h2>
The Tier 2 Senior Associate serves as the subject matter expert for pre-payroll administration and payroll-impacting HR data. This role owns payroll readiness, leads risk identification, and acts as the escalation point for complex data, tax, and compliance issues prior to payroll execution.<h2 class="jobSectionHeader">
II. Duties and Responsibilities</h2>
To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.<ul><li>
Lead pre-payroll validation activities and readiness checks</li><li>
Identify payroll and tax risks before payroll execution and coordinate resolution</li><li>
Partner with Payroll to ensure clean handoffs and reduce post-payroll corrections</li><li>
Administer and validate complex payroll-impacting changes, including retroactive scenarios and multi-state work location changes</li><li>
Serve as escalation point for payroll tax data issues prior to payroll run</li><li>
Support audit preparation and payroll readiness reviews</li><li>
Provide coaching and guidance to Tier 2 Associates and Tier 1 staff</li><li>
Support workload prioritization around payroll calendars and cutoff timelines</li><li>
Act as point of contact during pre-payroll windows</li><li>
Lead or support improvements to pre-payroll workflows, checklists, and controls</li><li>
Partner with CI, HRIS, Payroll, and Tax teams to reduce upstream defects</li><li>
Maintain and enhance SOPs, knowledge articles, and training materials</li></ul><h2 class="jobSectionHeader">
III. Supervisory Responsibilities</h2>
Will coach and mentor less experienced team members and act as team leader on more complicated systems projects.<h2 class="jobSectionHeader">
IV. Qualifications</h2><h3 class="jobSectionHeader">
A. Education and Experience</h3>
Education: Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or similar area of study or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience.
Experience: 4&ndash;7+ years of HR operations, payroll support, or HRIS administration experience.<h3 class="jobSectionHeader">
Advanced knowledge or skills in one or more of the following required:</h3><ul><li>
Understanding of how HR transactions impact payroll and payroll tax</li><li>
Advanced knowledge of HRIS and payroll systems (Intermediate Excel skills, Oracle HCM, UKG-Timekeeper, ADP)</li><li>
Strong understanding of payroll readiness, tax implications, and HR data dependencies</li><li>
Experience serving as an escalation point in an HR Service Center or shared services model</li></ul><h3 class="jobSectionHeader">
May require advanced skills in one or more of the following:</h3><ul><li>
Written and verbal communication skills as well as listening skills</li><li>
Successfully leading a project team reach its business objectives within set timeframes</li><li>
Attention to detail</li><li>
Analytical and qualitative abilities</li></ul></div>

HR Operations Specialist II

Miner, LTD

<div>Description:

Job Location
This position is an on-site role based at our Houston office. The selected candidate will be required to work in-person during standard business hours. Regular, reliable attendance at the Houston location is an essential function of this role.
The Company
Miner Ltd, an OnPoint Company is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business &ndash; not on the business of maintenance and materials management.
Benefits
At Miner we believe that OUR PEOPLE are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:<ul><li>
Competitive pay, including potential quarterly bonus incentives</li><li>
Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage</li><li>
PTO and Paid Holidays</li><li>
Training and mentoring - Learn from our experts in the industry</li><li>
Advancement opportunities</li></ul>
Please view our benefits page to learn more about the Benefits to all Miner employees.
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Job Summary
The Service Coordinator is responsible for assisting and effectively communicating to our company&rsquo;s Field Service Technicians as well as our customers. They will assign orders and service calls ensuring that our customers receive prompt customer service on their warehouse equipment.
Key Job Responsibilities<ul><li>
Review and process service requests, geographically dispatching an appropriate technician with proper skill set, paperwork, parts, and information.</li><li>
Strong organizational skills enabling effective communication with customers and technicians to ensure service calls are complete and when required, following up with technicians and other departments to finalize repairs, ensuring total customer satisfaction.</li><li>
Scheduling Planned Maintenance with customers.</li><li>
Documenting all pertinent information within service/invoicing software for each applicable job, as well as completing various forms, billing, reports, logs, records, etc.</li><li>
Prepare and maintain accurate records and data associated with the responsibilities of the department.</li><li>
Entering orders into company systems, sourcing materials, creating purchase orders, and tracking and receiving inventory.</li><li>
Assisting in accounts payable and receivable duties.</li><li>
Scheduling sales appointments for our sales team and working with our Service and Office manager.</li><li>
Work with the Service Manager to keep the service department informed of unusual circumstances or the need for additional assistance in order to facilitate and finalize repairs.</li><li>
Ensure quoted repairs are communicated thoroughly before the service technician is dispatched. For example: Informing of scope of work; Time allotted; Equipment required; etc.</li><li>
Proactively monitoring the service technicians&rsquo; Work-in-Progress (WIP) to ensure timely completion of jobs and accurate customer invoicing.</li><li>
Maintaining vehicle maintenance documentation.</li><li>
Perform other duties as assigned by department manager.</li></ul>
Requirements:
<ul><li>Minimum 2 years&rsquo; experience in a service coordination or service management role.</li><li>
Mechanical or technical background is a plus.</li><li>
Excellent communication skills, both written and oral. Able to communicate effectively with management and customers &ndash; both internal and external.</li><li>
Professionalism in an office environment as well as on the phone.</li><li>
Ability to thrive in a fast paced, technology driven, service environment.</li><li>
Proven organizational and planning skills.</li><li>
Ability to prioritize and handle multiple projects.</li><li>
Basic knowledge of accounting processes.</li><li>
General computer skills with experience in Microsoft Office Products such as: Outlook; Excel; and Word. Also, experience with office operations and equipment including: computers/laptops and keyboards; fax machines; photocopiers; and telephone systems / cellular telephones.</li><li>
Needs to be a team player and work well with others.</li><li>
Needs to be a self-starter and work with little or no supervision.</li><li>
Able to work overtime when assigned and/or required.</li><li>
GED or High School degree required.</li><li>
The selected candidate will be required to pass a criminal history background check.</li><li>This job description is subject to change at any time.</li></ul>
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees may work with co-workers&rsquo; side-by-side with a moderate level of activity being performed. The noise level in the work environment is low to moderate.
Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
Disclaimer
This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group&rsquo;s Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting.
Salary Range
The pay range noted represents the company&rsquo;s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.</div>

Service Coordinator

Robert Half

<div>JOB REQUISITION
Practice Director (Marketing &amp; Creative)
LOCATION
TX HOUSTON WEST
JOB DESCRIPTION
Job Summary
The primary responsibility of the Practice Director is to maintain a consistent above average performance metrics, provide business generation leadership, motivation and direction to direct reports, participate in the recruitment of new hires, and effectively communicate with all levels within the organization. 
 
Key Core Competencies: 
 
Results and Execution (Drive &amp; Operational Execution)
<ul><li>Drive revenue generating activities/practice group performance.</li><li>
Execute operational focus areas.</li><li>
Meet productivity standards, individual and staff.</li><li>
Effectively manage time, plan and multi-task.</li><li>
Make quality decisions.</li></ul>
Infrastructure (Resource Management)
<ul><li>Reach target performance metrics, individual and staff.</li><li>
Attract and source.</li><li>
Train, develop and retain staff.</li></ul>
Business Analysis
<ul><li>Achieve pricing goals.</li><li>
Expert knowledge of practice group.</li><li>
Quickly recognize and act upon business trends on daily/weekly basis.</li></ul>
Communication/Collaboration<ul><li>
Effective communication (feedback, difficult messages and expectations)</li><li>
Promote a culture of collaboration.</li><li>
Motivate, inspire and lead by example.</li><li>
Provide recognition and celebrate successes.</li><li>
Manage change efforts.</li><li>
Facilitate resolution with internal staff, clients and candidates.</li><li>
Conduct effective meetings.</li></ul>
Customer Focus<ul><li>
Lead customer retention and expansion strategy.</li><li>
Build customer loyalty by providing superior service.</li></ul>
Leadership Approach<ul><li>
Leads with character, builds trust, respect and credibility through actions and behaviors.</li><li>
Promote and support an inclusive work environment.</li><li>
Aware of and accepts responsibility for own actions and behaviors.</li><li>
Create a positive, collaborative team culture.</li><li>
Strives to understand and support others.</li><li>
Follow through on commitments.</li><li>
Treats others fairly and consistently.</li></ul> 
Business and HR Responsibilities:<ul><li>
Business generation, revenue and pricing goals: Based on location.</li><li>
Total Headcount: up to 4 including practice director.</li></ul> 
Qualifications:<ul><li>
1+ years talent solutions and/or management or equivalent experience required.</li><li>
Proven performance in talent manager/director role.</li><li>
Demonstrated success in business generation, leading and driving business development.</li><li>
Excellent communication, presentation and problem-solving skills.</li><li>
Proficient in MS Office, databases and other technology systems.</li></ul>
Education:
Bachelor&rsquo;s Degree or equivalent, preferred
Top Reasons to Work for Robert Half:<ul><li>
EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER &ndash; For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.</li><li>
PERFORMANCE = REWARD &ndash; We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com.</li><li>
UPWARD MOBILITY &ndash; With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.</li><li>
TOOLS FOR SUCCESS &ndash; We provide world-class training, client relationship management tools and advanced technology to help you succeed.</li><li>
RESPECTED WORLDWIDE &ndash; Robert Half has appeared on FORTUNE magazine&rsquo;s list of &ldquo;Most Admired Companies&rdquo; since 1998, as well as numerous &ldquo;Best Places to Work&rdquo; lists around the world.</li><li>
OUTSTANDING CORPORATE RESPONSIBILITY &ndash; We believe in an &ldquo;Ethics First&rdquo; philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half&rsquo;s Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility.</li></ul>
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.
In your email please include the following:<ul><li>
The specific accommodation requested to complete the employment application.</li><li>
The location(s) (city, state) to which you would like to apply.</li></ul>
For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
JOB LOCATION
TX HOUSTON WEST</div>

Practice Director (Marketing & Creative)

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