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customer support specialist

hr services specialist

Lufthansa Group Business Services

<div>
 Join Lufthansa Group Business Services in Cairo, a company in formation, as an HR Services Specialist! Support HR operations, payroll, recruitment, and employee services, helping shape processes in a dynamic, newly established location. Be part of building something exciting from the ground up!
 
 
 
 Tasks
 
 
 
 What you'll do:
 
 
 <ul>
 <li>
 Provide professional HR administrative support with accurate data and legal/policy compliance
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 Manage contracts, onboarding paperwork, authority registrations and employee benefits
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 Support recruitment processes including job postings, candidate pre-selection and interview coordination
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 Maintain HR systems/databases and ensure timely payroll processing, salary changes and bonuses
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 Collaborate with local/regional HR teams and Shared Service Centers, responding to employee inquiries
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 Prepare HR reports/statistics for internal and external use and authorities
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 Contribute to process improvements, digitalization and standardization of HR procedures
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 Support additional tasks such as compensation &amp; benefits, health &amp; safety, visa and expatriate topics
 
 
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 </ul>
 
 Requirements
 
 
 
 The ideal Candidate should meet the following requirements:
 
 
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 Bachelor or equivalent, preferably in the field of Human Resources, Legal, Social Sciences or Business Administration
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 1-3 years of HR experience, ideally with an international background, or vocational training plus 3-6 years in HR and certified further education in personnel management
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 Excellent verbal and written communication skills in English
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 Proficiency in MS Office
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 Focus on high-quality work
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 Excellent verbal and written English
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 Cooperation and customer-focus
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 Good judgment and problem-solving attitude
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 Willingness to travel
 
 
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 </ul>
 
 Please note that you must be legally eligible to work in Egypt and able to remain in the country indefinitely without any restrictions.
 
</div>

HR Services Specialist

Expleo Group

<div>
 We are seeking a detail-oriented and efficient HR Operations Specialist to join our Human Resources team. This role is essential in ensuring the smooth and effective operation of HR processes and systems. The HR Operations Specialist will handle a variety of administrative and operational tasks, supporting the HR department in delivering high-quality services to employees.
 
 
 
 Responsibilities
 
 
 
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 HR Administration: Manage employee records, ensuring all information is accurate, up-to-date, and compliant with legal requirements.
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 Onboarding and Offboarding: Coordinate the onboarding process for new hires, including preparing offer letters, conducting orientation sessions, and ensuring all necessary paperwork is completed. Manage the offboarding process for departing employees.
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 HR Systems Management: Maintain and update HR systems and databases, ensuring data integrity and confidentiality.
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 Compliance: Ensure HR practices comply with local, state, and federal regulations. Assist with audits and reporting requirements.
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 Employee Relations: Serve as a point of contact for employee inquiries and issues, providing guidance and support as needed.
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 HR Reporting: Generate and analyze HR reports, providing insights and recommendations to HR leadership.
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 Process Improvement: Identify opportunities to streamline and improve HR processes, contributing to the overall efficiency of the HR function.
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
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 Education: Bachelor&rsquo;s degree
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 Experience: Previous experience in HR operations or a similar administrative role is preferred.
 
 
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 </ul>
 
 Essential Skills
 
 
 
 <ul>
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 Strong organizational and time management skills.
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 Excellent attention to detail and accuracy.
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 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
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 Familiarity with HR software and systems (e.g., HRIS, payroll systems).
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 Excellent communication skill in German and English and good interpersonal skills.
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 Ability to handle sensitive and confidential information with discretion.
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 Problem-solving skills and a proactive approach to tasks.
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 </ul>
</div>

HR Operations Specialist (German speaker)

Omnicom Media Group (MENA)

<div>
 OMD combines innovation, creativity, empathy and evidence to make better decisions, faster on behalf of our clients. So, they can learn faster and act faster. Create valued connections with customers. Build profitable business outcomes. And ultimately, win the future.
 
 
 With more than 12,000 people working in over 100 countries, OMD is the world&rsquo;s largest media network. Named Adweek&rsquo;s Global Media Agency of the Year 2019, OMD is also currently ranked the world&rsquo;s most effective media agency network in the Effie Effectiveness Index.
 
 
 OMD is an Omnicom Media Group agency and part of Omnicom Group. Omnicom Media Group is the media services division of Omnicom Group, Inc. (NYSE: OMC).
 
 
 
 Job Summary
 
 
 
 As a Talent Acquisition Specialist with a Generalist Background, you will be responsible for identifying, attracting, and hiring top talent for our organization. In addition to your talent acquisition responsibilities, you will also be involved in various HR generalist activities. You will play a crucial role in ensuring that our company attracts and retains high-quality employees who align with our values and contribute to our overall success.
 
 
 
 Key Responsibilities
 
 
 
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 <li>
 Talent Sourcing and Acquisition:
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 Collaborate with hiring managers to understand their staffing needs and develop effective recruitment strategies.
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 Utilize various sourcing channels such as job boards, social media, networking, and direct sourcing to identify and attract qualified candidates.
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 Conduct initial screenings, interviews, and assessments to evaluate candidates' qualifications, skills, and cultural fit.
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 Manage the end-to-end recruitment process, including job posting, candidate communication, interview coordination, and offer negotiation.
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 Build and maintain a pipeline of prospective candidates for future hiring needs.
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 HR Generalist Activities:
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 Assist with onboarding and orientation programs for new hires, ensuring they have a smooth transition into the organization.
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 Participate in HR projects and initiatives related to employee engagement, talent development, and organizational effectiveness.
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 Employer Branding and Recruitment Marketing:
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 Contribute to the development and implementation of employer branding strategies to attract top talent.
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 Create compelling job descriptions and job advertisements that effectively communicate our company culture and values.
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 Leverage social media platforms and other online channels to promote job openings and engage with potential candidates.
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 Attend job fairs, industry events, and other networking opportunities to enhance our employer brand and expand our talent pool.
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
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 Minimum 1 to 3 years of proven experience as a Talent Acquisition Specialist or Recruiter, preferably with exposure to HR generalist activities.
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 In-depth knowledge of full-cycle recruiting processes and best practices.
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 Strong interpersonal and communication skills, with the ability to build relationships with candidates and stakeholders.
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 Excellent organizational skills and attention to detail.
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 Ability to work in a fast-paced environment and manage multiple priorities effectively.
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 Knowledge of employment laws and regulations.
 
 
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 </ul>
 Recruitment Privacy Notices - Omnicom Media Group
</div>

Talent Acquisition Specialist

Americana Restaurants

<div>
 
 
 Who we are?
 
 
 
 
 
 
 Americana Restaurants is a leading restaurant operator and food &amp; beverage platform in the MENA region. With a legacy that dates back to 1964, we&rsquo;ve grown to represent and manage some of the world&rsquo;s most beloved restaurant brands&mdash;including KFC, Pizza Hut, Hardee&rsquo;s, Krispy Kreme, and many more&mdash;across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.
 
 
 As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.
 
 
 
 
 
 
 Role: Senior HR Specialist
 
 
 
 
 
 
 As a Senior HR Specialist at Americana Restaurants, you will play a pivotal role in shaping the employee experience and supporting the organization&rsquo;s people strategy. This role requires a hands-on HR professional with a strong background in recruitment, onboarding, communication, and training coordination.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Manage the full recruitment cycle from job posting and sourcing to interviews and onboarding
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 Drive the onboarding process to ensure a smooth and engaging experience for new hires
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 Oversee internal HR communications to keep teams informed and connected
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 Coordinate employee training programs and support development initiatives
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 Collaborate with department heads to understand staffing needs and talent priorities
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 Ensure compliance with HR policies, procedures, and labor laws
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 Support HR reporting, data entry, and personnel documentation
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 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in human resources, Business Administration, or a related field
 </li>
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 3&ndash;5 years of experience in an HR role, preferably in a fast-paced or multi-brand environment
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 Fluent in English (spoken and written)
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 Strong interpersonal and communication skills
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 Ability to multitask, prioritize, and manage time effectively
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 High attention to detail and organizational skills
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 Proficiency in Microsoft Office and HR software/systems
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 </ul>
 
 
 
 
 
 Why Join Americana Restaurants?
 
 
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 Be part of a regional leader with a rich heritage and global partnerships
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 Collaborate with dynamic, multicultural teams
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 Enjoy opportunities for professional growth and development
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 Work in an environment that values innovation, people, and performance
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 </ul>
 
 
</div>

Senior Human Resources Associate

Alstom

<div>
 Req ID: 505220
 
 
 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
 
 
 
 JOB TITLE &amp; PURPOSE OF THE JOB
 
 
 
 
 Job Title
 
 (Job Code):
 
 Site HR Operations Specialist
 
 
 
 
 Purpose of the job:
 
 
 
 Acting as Representative for HR Operations on Site and handling all HR Operations tasks
 
 
 
 Location:
 
 
 
 Employee will based on Site (New capital Monorail Depot)
 
 
 
 POSITION IN THE ORGANISATION
 
 
 
 
 Organization structure:
 
 
 
 Region or country / Human resources / Alstom employee Service
 
 
 
 Reports directly to:
 
 
 
 HR Operations Lead
 
 
 
 Network &amp; Links
 
 Position title of connected positions / functional report
 
 
 
 Internal
 
 
 
 <ul>
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 HRD, HRBPs, Total Reward and HR Efficiency Manager
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 All Employees
 
 
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 </ul>
 
 External
 
 
 
 <ul>
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 Healthcare providers.
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 Outsourcing Companies (IBS, Top Business,..)
 
 
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 </ul>
 
 Accountabilities &amp; Authorities
 
 
 
 <ul>
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 Responsible for employees hiring Process (Contract preparation and signature, Gathering hiring documents, Bank Account Creation, HR System Induction for new hires).
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 Responsible for employees Off -boarding Process Documentation (Ensure Exit Checklist and all needed documents are finalized).
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 Responsible for contracts renewal process in adherence to internal policies and The Egyptian Labor Law.
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 Manage Time Sheets Process (Ensure OTD Of Time Sheets, Time Sheets Regulations and Guidelines are respected).
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 Collect Overtime hours / On-Call days in a timely manner (Ensure Overtime hours / On-Call days Regulations and Guidelines are respected).
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 Monitor and follow up Annual Leaves Consumption.
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 Handle Medical Insurance Operations on site.
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 Conduct Investigations regarding any kind of violation or misconduct actions on site within the agreed -upon timelines (Penalties communication/ Warning letters).
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 Follow up training programs for on-site employees.
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 Act as a people advisor for employees, providing advice on related questions to all Operations topics
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 Fulfill employees&rsquo; requests regarding all kinds of required HR Letters.
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 Contribute on the transversal HR assignments as needed
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 Provide general reporting and administration support when required
 
 
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 </ul>
 
 Experience Prerequisites &amp; Required Competences
 
 
 
 
 Mandatory:
 
 
 
 <ul>
 <li>
 Bachelor degree (specialized in HR is plus)
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 Egyptian Labour Law and Social insurance knowledge
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 2-5 years of experience in similar role
 
 
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 </ul>
 
 Experience
 
 Describe the knowledge and experience required for this role
 
 
 
 Mandatory:
 
 
 
 <ul>
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 Good practice on HRIS
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 Experience with Office Suite
 
 
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 </ul>
 
 Desirable:
 
 
 
 <ul>
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 Basic Payroll Knowledge.
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 Site Experience
 
 
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 </ul>
 
 Competencies &amp; Skills
 
 Describe the required level of behavioral skills
 
 
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 Sense of Urgency
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 Customer oriented
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 Result Oriented
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 Rigorous
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 Responsible
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 Agile
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 Teamwork
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 Communication Skills
 
 
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 </ul>
 You don&rsquo;t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you&rsquo;ll be proud. If you&rsquo;re up for the challenge, we&rsquo;d love to hear from you!
 
 
 
 Important to note
 
 
 
 As a global business, we&rsquo;re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We&rsquo;re committed to creating an inclusive workplace for everyone.
 
 
 Job Type: Experienced
</div>

Site HR Operations Specialist

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547 hr services specialist jobs IN Cairo

HR Services Specialist

HR Operations Specialist (German speaker)

HR Operations Specialist (German speaker)

Talent Acquisition Specialist

Talent Acquisition Specialist

Senior Human Resources Associate

Site HR Operations Specialist