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(usa) service shop preventative maintenance technician - raymond, nh (2nd shift)

engineering technician iii - l40 mechanical lab

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pharmaceutical field sales representative

(usa) service shop entry technician - raymond, nh Jobs in Kansas City

(usa) service shop preventative maintenance technician - raymond, nh (2nd shift) Jobs in Kansas City

community maintenance tech Jobs in Kansas City

community maintenance tech

engineering technician iii - l40 mechanical lab Jobs in Kansas City

hvac technician

hvac service technician

A-1 Sewer & Septic Service, Inc.

HVAC Service Technician Are you ready to take your HVAC career to the next level? A-1 has been a trusted name in Kansas City since 1968, known for fast, friendly, and high-quality service. Now, we&rsquo;re looking for the right person to help us grow this exciting division!This is more than just a job&mdash;it&rsquo;s an opportunity to grow with a company that values integrity, customer service, and craftsmanship. If you&rsquo;re an experienced HVAC technician looking to build something great while enjoying fantastic benefits and career growth, we want to hear from you!Why Join Us?- Growth Potential &ndash; Start as a service technician and advance into sales, installation, or leadership roles. - Family-Owned &amp; Community-Focused &ndash; Work for a company that treats you like family and puts customers first. - Strong Compensation &amp; Benefits &ndash; Competitive pay, 100% employer-paid health insurance, tool reimbursement, and more!What You&rsquo;ll Do:<ul><li>Service and repair HVAC systems, including furnaces, air handlers, indoor coils, UV lights, air cleaners, and humidifiers.</li><li>Perform system cleaning, adjustments, and routine maintenance.</li><li>Troubleshoot HVAC systems using schematics and technical knowledge.</li><li>Sell and install new HVAC systems as needed.</li><li>Drive a company van to service locations across the Kansas City Metro Area.</li></ul>What We&rsquo;re Looking For:✔ EPA Certification ✔ Minimum of 2 years of HVAC service experience ✔ Strong knowledge of low-voltage HVAC systems ✔ Valid driver&rsquo;s license &amp; clean driving record ✔ Ability to work independently and apply safety/building codesWhat We Offer:- 100% Paid Health Insurance (Base Plan) - 10 Days PTO + 6 Paid Holidays - Retirement Plan with 100% Match on the First 3% - Tool Reimbursement - Career Growth &amp; Promotion OpportunitiesReady to Join the A-1 HVAC Team?Apply online at www.a-1hvackc.com under the &ldquo;Careers&rdquo; tab or visit our office Monday-Saturday to apply in person!A-1 Sewer &amp; Septic Service, Inc. DBA A-1 HVAC 913-631-5201 www.a-1sewerandsepticservice.com | www.a-1hvackc.comBe part of something new. Grow with us. Apply today!.Job Type: Full-timePay: $80,000.00 - $120,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) 3% Match</li><li>401(k) matching</li><li>Company truck</li><li>Dental insurance</li><li>Employee discount</li><li>Fuel card</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>HVAC: 2 years (Required)</li></ul>License/Certification:<ul><li>EPA Certification (Required)</li></ul>Ability to Relocate:<ul><li>Kansas City, KS 66106: Relocate before starting work (Required)</li></ul>Work Location: In person

HVAC Service Technician

EMCOR

<div>About Us:
<div></div><div>
From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation&rsquo;s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.</div>
Job Summary:
<div>
In a safe, efficient and professional manner the Maintenance Technician II will support the Maintenance Manager in the preventative, corrective, and general maintenance. Other duties include, but not limited to, daily assessments of systems, maintain a clean working environment, and other various duties as assigned by the Maintenance Manager or Lead Maintenance Technician, while adhering to all safety and health standards. The Maintenance Technician II is responsible for performing preventative maintenance in accordance with the CMMS schedule, assisting other Maintenance Technicians with repairs to electrical, plumbing, and HVAC systems. All work is to be performed according to manufacturing standards and will follow change process of qualified core equipment. The Maintenance Technician II is also responsible for following all processes to support client satisfaction.</div>
Essential Duties &amp; Responsibilities:
<ul><li>Performs preventive maintenance on HVAC systems per CMMS scheduling. Changing of filters and belts as needed. Cleaning of cooling and heating coils, while checking condensate drains. Lubricating bearings on pumps and fans as needed.
</li><li>Installs lighting ballasts and bulbs as needed per CMMS work request.</li><li>
Assists, when necessary, the Lead Technician or Maintenance Technician III in repair, adjustment and maintenance of refrigerants, heat exchangers, HVAC equipment and systems, electrical, emergency backup systems and hot water systems; chilled water, and air conditioning equipment; boilers, heating, ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; records readings as necessary to ensure proper operation of equipment and makes adjustments where necessary to assure proper operation of equipment and notifies appropriate parties of any problems or malfunctions.</li><li>
Analyzes the operation of various systems, determine the cause of problems/malfunctions and take corrective action as required.</li><li>
Supports occupant satisfaction processes by ensuring clients are informed about the status of their request in a timely and accurate manner.</li><li>
Performs building rounds and is responsible for reporting equipment malfunctions, noises, smells or odors that could be potential problems, to the Maintenance Manager or Lead Technician.
</li><li>Performs and documents maintenance and repairs timely and accurately.</li><li>
Manages time wisely. Remains productive while working independently.</li><li>
Maintains tools and orders supplies as required for installation and repairs.</li><li>
Complies with departmental policy for the safe storage, usage and disposal of hazardous materials. Maintains a clean and safe workspace.</li><li>
Safely uses hand tools, power tools and test instruments to maintain, troubleshoot and repair various types of equipment.</li><li>
Follows safety practices, and utilizes protective clothing and equipment as required by OSHA. Knows the whereabouts of all emergency equipment (i.e. fire extinguishers, eyewash and shower stations, first aid supplies, breathing apparatus, etc.</li><li>
Performs other various duties as assigned by supervisors.</li><li>
For internal candidates, must constantly receive a &ldquo;meets expectations&rdquo; job performance review.</li></ul>
Qualifications:
<div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below representative of the knowledge, skill, and ability required. An individual should demonstrate the following competencies:</div> 
<div></div><ul><li>
Ability to maintain a flexible schedule: days, evenings, weekends and emergencies.</li><li>
Present self in professional manner: neat appearance and grooming.</li><li>
Able to produce a quality work product in a prompt, safe and efficient manner.</li><li>
Observe and adhere to safety and health rules.</li><li>
Good communication with and respect for co-workers and their property, vendors, and tenants.</li><li>
Team player, hard worker, good interpersonal skills, ability to communicate well in both oral and written reports.</li><li>
Maintain a good attendance record, including notification in the event of tardiness and absence.</li></ul> 
EDUCATION AND/OR EXPERIENCE
<ul><li>High school diploma or equivalent</li><li>
Must be 18 years of age</li><li>
Trade School Certification a plus</li><li>
Computer literate</li><li>
2+ years in experience with commercial air conditioning including: chillers, water pumps, cooling towers, air handlers, package units, split systems, exhaust fans and heat pumps.</li></ul> 
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak, read, and write routine reports and correspondence. 
MATHEMATICAL SKILLS/COMPUTER SKILLS
Ability to calculate figures and amounts. Familiar with energy management systems. Knowledge of Microsoft Office. 
REASONING ABILITY
Familiar with and easily able to read and interpret diagrams, drawings and manuals of craft trades. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 
CERTIFICATES, LICENSES, REGISTRATIONS<ul><li>
Valid State Driver&rsquo;s License
</li><li>CFC Universal Certification a plus</li><li>
The State licensing Requirements for performing this trade</li></ul>
Physical Demands:

The physical demands and work environment described here are representative of those that must be met by a Maintenance Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:

While performing the duties of this job, the Maintenance Technician II is regularly required to stand at eight hour intervals with occasional scheduled breaks, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear. The individual frequently is required to climb stairs and ladders. The individual must regularly lift and/or move up to 70 pounds, at higher than chest level and be able to tolerate adverse rooftop working conditions due to climate and tolerate extreme temperature changes.
Equal Opportunity Employer: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy:
<div>
Please review our Affirmative Action Policy.</div>
Notice to Prospective Employees: Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR&rsquo;s normal application process &ndash; it is probably fraudulent. Geographic Disclosure:
<div>
#EFS</div></div>

HVAC Technician

The Dalmark Group

Job description:We are looking for a skilled, experienced Maintenance Technician for two apartment community in Kansas City, MO.The Dalmark Group is a regional property management and real estate development company, working primarily in Kansas and Missouri. The Dalmark Group was formed to provide innovative and quality residential property services for both conventional and affordable housing communities. This position is eligible for our comprehensive benefits program.JOB TITLE: Maintenance Technician REPORTS TO: Property Manager STATUS: Full-time, Non-Exempt WORK SCHEDULE: Monday &ndash; Friday, 8:00am to 5:00pm LOCATION: Kansas City, MO COMPENSATION: $25 per hourSUMMARY Responsible for maintaining physical aspects of the community, and providing exceptional customer service to current and prospective residents.ESSENTIAL DUTIES AND RESPONSIBILITIES&middot; Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis&middot; Assist with system for handling resident service requests.&middot; Repair of building components and some appliances&middot; Preparation of recently vacated units for occupancy&middot; Work closely with the community manager to ensure a resident focused environment and complete projects in a timely manner&middot; Provide on-call support for emergency maintenance requests&middot; Maintain shop, inventory, and storage in a clean, orderly, and secure mannerSKILLS<ul><li>Should have a basic knowledge of electrical, plumbing, interior, and exterior repairs</li><li>Must be able to take and respond to after-hours emergency calls</li><li>Must have a good history of dependability and job performance</li><li>Must be able to work independently</li><li>Must be able to pass a background check and drug screening</li><li>HVAC certification preferred</li></ul>ABILITIES<ul><li>Excellent customer service skills</li><li>Ability to develop and maintain cooperative working relationships with employees and vendors</li><li>Excellent time management skills and must be detail oriented</li><li>Ability to listen, communicate (written and verbal), excellent grammar, spelling and proofreading skills, and follow up effectively with all staffing levels</li><li>Ability to communicate information and ideas in speaking and writing so others will understand</li><li>Ability to work in team oriented environment</li><li>Ability to work independently and to take initiative in a time sensitive environment</li><li>Ability to prioritize and organize workload, multi-task, adapts quickly to change, and deliver under the pressure of deadlines</li><li>Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.</li><li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li></ul>EDUCATION / EXPERIENCE<ul><li>1-2 year of apartment maintenance experience required</li></ul>Pay: $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Community Maintenance Tech

Sharpline communities

<div>Description:

Company Overview:
Sharpline Communities, a rapidly growing multifamily operator managing over 1,200 units, is seeking an experienced Maintenance Supervisor. This role is critical to maintaining our properties at the highest standards and providing an exceptional resident experience. The Maintenance Supervisor will oversee a team of technicians, manage projects, and play a key role in the execution of our property management strategy.
Key Responsibilities:
1. Leadership &amp; Team Management:<ul><li>Supervise and lead a team of maintenance technicians, providing guidance, training, and support to ensure high performance.</li><li>Assign and prioritize work orders, unit turns, and maintenance tasks to ensure timely and efficient completion, working closely with the VP of Field Operations for unit turn prioritizations.</li><li>Conduct interviews for new hires and provide onboarding training for new colleagues.</li><li>Address performance issues with staff in a constructive manner, offering coaching and corrective action when necessary to maintain performance standards.</li><li>Foster a collaborative and positive team environment that promotes teamwork and continuous improvement.</li></ul>
2. Facility Management &amp; Inspections:<ul><li>Conduct regular inspections of all facilities to identify and address maintenance needs.</li><li>Oversee preventive maintenance programs, including seasonal tasks.</li><li>Ensure that building systems (electrical, plumbing, HVAC, carpentry, painting) are functioning properly.</li><li>Check property grounds regularly and be knowledgeable of lawn care schedules.</li></ul>
3. Project Coordination &amp; Execution:<ul><li>Manage maintenance projects, including renovations and upgrades, ensuring on-time and within-budget completion.</li><li>Collaborate with the VP of Field Operations to plan and execute capital expenditure (CapEx) projects and property improvements.</li><li>Oversee inventory management and ensure maintenance shops are well-organized with regular inspections.</li></ul>
4. Safety &amp; Compliance:<ul><li>Ensure compliance with local, state, and federal safety regulations, promoting a culture of safety within the maintenance team.</li><li>Handle emergency situations and after-hours calls promptly.</li><li>Maintain accurate records of all maintenance activities, inspections, and repairs.</li></ul>
5. Communication &amp; Reporting:<ul><li>Serve as the main point of contact for maintenance issues, coordinating through senior technicians to reduce bottlenecks.</li><li>Prepare and present regular maintenance reports, detailing work completed, ongoing issues, and recommendations.</li><li>Utilize KPIs such as completed work orders, AppFolio logs, and resident feedback to track performance.</li><li>Maintain open communication with residents to address concerns and ensure a positive living environment.</li></ul>
Requirements:

Skills, Knowledge, and Expertise:<ul><li>Leadership: Proven experience in supervising a maintenance team, with the ability to lead by example.</li><li>Technical Proficiency: Extensive knowledge of building systems (electrical, plumbing, HVAC, carpentry, painting) and safety practices.</li><li>Project Management: Strong ability to plan, execute, and oversee maintenance projects, including renovations and upgrades.</li><li>Problem-Solving: Excellent troubleshooting skills with a proactive approach to resolving maintenance issues.</li><li>Communication: Strong verbal and written skills to effectively interact with residents, staff, and management.</li><li>Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines.</li><li>Physical Ability: Capable of lifting 50 pounds, working on ladders, and performing physically demanding tasks.</li><li>Certifications: HVAC certification is a plus; additional certifications in building systems are highly desirable.</li><li>Education &amp; Experience: High school diploma or equivalent required; trade school or vocational training preferred. Minimum of 5 years of maintenance experience, with at least 2 years in a supervisory role.</li></ul>
Benefits:<ul><li>Health Insurance: Comprehensive health coverage.</li><li>Paid Time Off: Generous paid time off policy.</li><li>Paid Holidays: 12 paid holidays per year.</li><li>Professional Development: Opportunities for ongoing training and career advancement.</li><li>Competitive Salary: Pay commensurate with experience and qualifications.</li></ul></div>

Maintenance Supervisor (Kansas City, KS)

LandPro Equipment, LLC

<div>
 
 Description
 
 
 
 
 Description
 
 
 
 Competitive Pay, Close to Home, Easy Application Process - Apply Today
 
 
 
 Benefits
 
 
 
 Competitive Pay &amp; Bonuses
 
 
 Paid Training
 
 
 Paid Time Off
 
 
 Health Benefits
 
 
 Employee Discount
 
 
 401k &amp; More
 
 
 $47,000-$100,000/year based on experience
 
 
 
 Agricultural Road Technician
 
 
 
 
 Position Specifics - Road Technician
 
 
 
 Department: Service
 
 
 Reports to: Service Manager or Location Manager
 
 
 Supervises: None
 
 
 
 Purpose
 
 
 
 Independently performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment. May require some direction or guidance from the Service Manager, Location Manager, or Shop Foreman.
 
 
 
 Responsibilities
 
 
 
 Performs advanced diagnostics and repairs on agricultural equipment and established Integrated Solutions (IS) products
 
 
 Participates in Service Training programs required for the development of skills and knowledge
 
 
 Mentors Service Technician Trainees
 
 
 Attends and supports customer/training clinics as needed
 
 
 Maintains current knowledge of John Deere and competitive products
 
 
 Maintains condition of vehicles, inventory, tools and equipment
 
 
 Maintains a clean work area and performs work in a neat and orderly fashion
 
 
 Follows all safety rules and regulations in performing work assignments
 
 
 Completes all reports and forms required in conjunction with work assignments
 
 
 Accounts for all time and all material used in performing assigned duties
 
 
 Primarily perform diagnosis and repair in the field
 
 
 Responsible for other duties as assigned by your manager
 
 
 
 Requirements
 
 
 
 
 Experience, Education, Skills and Knowledge:
 
 
 
 
 3+ years of experience performing service repairs
 
 
 
 Ability to perform advanced repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician&rsquo;s specialty
 
 
 Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
 
 
 Excellent skills in operating vehicles and equipment used for diagnostic purposes
 
 
 Applicants are required to provide their own tools for the job
 
 
 Ability to use Service Advisor and basic computer functions
 
 
 Ability to lift at least 75 lbs. repeatedly
 
 
 LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
</div>

Agricultural Road Technician

Children's Mercy Hospitals & Clinics

<div>Thanks for your interest in Children's Mercy!:
<div>
Do you envision finding a meaningful role with an inclusive and compassionate team? At Children&rsquo;s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News &amp; World Report as a top pediatric hospital, for eleven consecutive years.</div><div></div><div> 
Children&rsquo;s Mercy is in the heart of Kansas City &ndash; a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children&rsquo;s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.</div>
Overview:
<div>
 The Prior Authorization Pharmacy Technician is part of the team that helps to ensure timely and accurate access to prescription medications for Children&rsquo;s Mercy patients. This includes securing authorization for the medication through the patient&rsquo;s prescription insurance, seeking copay assistance options for the patient, and seeking free drug from manufacturer programs for uninsured and underinsured patients. The technician will provide excellent customer service to communicate prescription costs and insurance requirements with patients and caregivers.</div><div></div><div> 
Under the direct supervision of a licensed pharmacist, assists in the preparation and distribution of medications using appropriate pharmaceutical technique, computer programs and various technical automation equipment. Coordinates education, quality assurance and regulatory compliance related to the preparation of sterile products.</div><div></div><div> 
At Children&rsquo;s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.</div><div></div><div> 
Additionally, it&rsquo;s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children&rsquo;s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.</div>
Responsibilities:
<ul><li>Procures and distributes medication orders per physician request, or prearranged work assignment according to established policies, procedures, and protocols.</li><li>
Provides education to staff related to medication preparation, controlled substances, 340b program and VFC program</li><li>
Maintains quality assurance and regulatory compliance for medication preparation areas.</li><li>
Responsible for overseeing assigned procedures involving technician staff</li><li>
Conducts internal pharmacy audits of controlled substance transactions and 340b purchased drug dispenses</li></ul>
Qualifications:
<ul><li>HS diploma or equivalent and 3-5 years experience Experience in a pharmacy setting as a pharmacy technician. or</li><li>
Associate's Degree and 1-2 years experience Experience in a pharmacy setting as a pharmacy technician.</li><li>
One of the following: Certified Pharmacy Technician - National, ExCPT Pharmacy Technician required upon hire</li><li>
Registered Pharmacy Technician - MO</li><li>
Employees must obtain Registered Pharmacy Technician - MO or equivalent within 90 days</li><li>
PHARM TECH REG MO Registered Pharmacy Technician - MO or proof of application submitted to board of pharmacy prior to hire with license obtained within 90 days of hire. Only if primary work location is in Missouri. Required 90 Days</li><li>
PHARM TECH REG KS Registered Pharmacy Technician - KS or proof of application submitted to board of pharmacy prior to hire with license obtained within 90 days of hire. Only if primary work location is in Kansas. Required 90 Days</li></ul>
Benefits at Children's Mercy:

The benefits plans at Children&rsquo;s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.
Learn more about Children&rsquo;s Mercy benefits. Starting Pay:
<div>
Our pay ranges are market competitive. The pay range for this job begins at $23.02/hr, but your offer will be determined based on your education and experience.</div> 
<div></div>
Remote Work/Work from Home:

This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children&rsquo;s Mercy locations and may not work from home.
EEO Employer/Disabled/Vet:
<div>
Children&rsquo;s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children&rsquo;s Mercy is smoke and tobacco free.</div><div></div><div> 
CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it&rsquo;s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.</div><div></div><div> 
If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.</div></div><div></div>

Regulatory & Quality Assurance Pharm Tech

Johnson Controls

<div>**** This position is Remote ****<h2 class="jobSectionHeader">
What you will do</h2>
The role supports the Third-Party Portal (3PP) Transactional Support Manager by processing, monitoring, and coordinating customer work orders originating from third-party portals. The position ensures accurate entry, updating, documentation, and completion of service requests across multiple internal JCI systems, while maintaining compliance with customer requirements. The job requires ongoing collaboration with internal teams to drive resolution, maintain workflow accuracy, and deliver reliable reporting for assigned domains, customers, and portals.<h2 class="jobSectionHeader">
Key Responsibilities</h2>
Work Order Processing &amp; System Updates
Accept new work orders from Third-Party Portals (3PP).
Create and manage service requests within JCI systems (Oracle ACE, Genesys, NxGen, Mastermind).
Maintain accurate notes within both internal systems and third-party portals.
Update service schedule dates in portals based on internal system data.
Ensure compliance with customer-specific Not-to-Exceed (NTE) limits.
Perform IVR check-ins and check-outs as required.
Upload completion notes, inspection reports, and required documentation to the 3PP.
Track work orders through invoice upload and finalization.
Daily Coordination &amp; Problem Resolution
Review the On-Hold report daily and address work orders requiring attention.
Coordinate with internal teams (Service Support Coordinators and branch offices) via phone, email, or chat.
Follow up on service progress and ensure work completion is accurately reflected on portals.
Apply strong investigative and critical-thinking skills to resolve issues efficiently.
Reporting
Produce regular portal reporting for assigned domains (HVAC, Fire, Security), customers, and portals.
Required Qualifications
2&ndash;3 years of related work experience in the Fire domain.
Proficient with JCI applications (Genesys and Oracle Ace)
Skilled with Microsoft Office (Word, Excel, Outlook, Teams).
Excellent written and verbal communication, customer service orientation, and strong critical-thinking abilities.
High school diploma or equivalent.<h2 class="jobSectionHeader">
Preferred Qualifications</h2>
Experience with JCI internal systems and SharePoint.
Familiarity with third-party portals such as ServiceChannel, Ariba, Coupa, etc.
HIRING HOURLY RANGE: $19.71 - $35 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your
background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us</div>

3PP Transactional Support Specialist

Explore 190+ Hvac service technician in Kansas City this April. Find roles across top companies and apply now to boost your career.