patient access specialist 1 - usftgp Jobs in Tampa

patient access specialist 1 - usftgp

case manager

child welfare case manager

claims support supervisor

client success manager

ifst case manager supervisor

Children's Network of Hillsborough

<div>Mission Statement
The Children&rsquo;s Network of Hillsborough is committed to working with the community to protect children and preserve families.
General Purpose of Job
Manage the daily operations of the Intensive Family Services Dependency Case Management (IFST) staff, which serve children and families through early engagement intensive case management, while partnering with the Department of Children and Families protective investigators. The professional will ensure the IFST team focuses on improving the social and behavioral functioning of the family to maximize protective capacity of the parents and overall well-being of the children. The purpose is to support and supervise assessment, coordination, and delivery of identified services and treatment. Additionally, they will be required to review family assessments and ongoing documentation as well as participate in staffings to ensure parental progress and to maintain child safety and well-being.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities<ul><li>
Assign cases and related duties to staff and oversee service delivery.</li><li>
Evaluate, coordinate, and ensure necessary services and/or treatment are provided to achieve safety, permanency, and well-being of all assigned children and their families. Ensure assessments are completed timely; referrals are completed timely and assists case managers to ensure families access services timely.</li><li>
Foster relationships between family members, partners, community members, and the education system. Identify and understand what resources are available and build and maintain effective working relationships within a network of systems. Ability to network with, educate and involve community stakeholders.</li><li>
Review assessments and case plans with case managers, and provide consultation/directions to assure appropriateness, clarity, quality, and thoroughness</li><li>
Review and ensure that staff completes all documentation and reports in a professional and timely manner.</li><li>
Review and monitor case files for both internal and external quality assurance standards</li><li>
Supervise staff including regular individual and group staff meetings and case consultation</li><li>
Provide support to case managers dealing with crisis management; provide on-going assistance in coordinating services for clients</li><li>
Provide guidance to case managers by coaching, motivating, training, and providing other staff development activities, and develop training and staff development plans with each staff member</li><li>
Assist with the identification of staff training needs; provide and/or arrange training for new and existing staff on a regular basis</li><li>
Ensure service delivery complies with contractual requirements</li><li>
Prepare and conduct staff performance evaluations, including progressive discipline when appropriate</li><li>
Maintain and generate necessary reports and paperwork in a timely manner</li><li>
Provide direct casework in the absence of service staff</li><li>
Participate in the quality improvement process</li><li>
Participate in staffing&rsquo;s and meetings with other supervisors, administrators, and outside agencies</li><li>
Collect, analyze, and report data in area of supervision</li><li>
Treat all clients, co-workers and colleagues with courtesy, respect, and dignity</li><li>
Adhere to safety standards in the workplace</li><li>
Advise supervisor of significant events and pertinent issues</li><li>
Conduct oneself in a professional manner at all times</li><li>
Must be available to staff, families, and management after hours and weekends in the event of a crises or an emergency
</li><li>Other duties may be assigned as special projects may be requested</li></ul>
Working Hours
Children&rsquo;s Network of Hillsborough&rsquo;s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position with fieldwork requirements, that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.
Travel
Travel within and outside of Hillsborough County is required. The employee must be able to drive and have reliable transportation to perform the essential functions of the position.
Training
All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.
Supervisory Responsibilities
This position is responsible for providing direct supervision of the Child Welfare Case Management staff.
Education and Experience<ul><li>
Bachelor&rsquo;s degree from an accredited college or university in Human Services or another related field; and</li><li>
A minimum of two (2) years of child welfare related experience</li><li>
Current Child Welfare Certification or eligibility upon hire</li><li>
Prior supervisory experience preferred</li></ul>
Skills and Abilities
Exceptional leadership and communication skills, fostering collaboration across all organizational levels. Possess a strong aptitude for analytical thinking and data-driven decision-making, they excel at solving complex problems and implementing effective solutions. Proficient in project management, they adeptly handle multifaceted initiatives, ensuring deadlines are met and budgets are maintained. Highly adaptable to fast-paced and dynamic environments, they prioritize tasks efficiently while leveraging operational software and tools to enhance productivity. Strategic planning expertise and a commitment to fostering teamwork enable them to drive organizational success.
Pre-employment Requirements
Certificates, License, Registrations, backgrounds, drug screens, Etc.<ul><li>
Child Welfare Certification is required for this position</li><li>
Valid driver&rsquo;s license required, with proof of insurance, and a clean driver record</li><li>
Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)</li><li>
Drug Screening upon hire</li><li>
Children&rsquo;s Network participates in E-Verify</li></ul>
Other Requirements
Language Skills
Must possess excellent verbal and written communication skills to effectively interact with diverse populations, including children, families, staff, and community partners. Ability to read, analyze, and interpret policies, procedures, and professional reports is essential. Must be able to write clear, concise, and accurate documentation and correspondence.
Mathematical Skills
Must possess basic mathematical skills to perform essential job functions, including the ability to add, subtract, multiply, and divide in all units of measure. Ability to apply concepts such as fractions, percentages, and basic statistics may be required for analyzing data, monitoring performance metrics, and managing resources. Accuracy and attention to detail are essential when handling documentation, budgets, and case-related data.
Reasoning Ability
Must demonstrate strong critical thinking and problem-solving skills to assess complex situations, make sound decisions under pressure, and guide staff through crisis intervention and case planning. Ability to interpret and apply policies, procedures, and regulations effectively. Must be able to identify potential risks, evaluate options, and implement appropriate solutions in a timely and ethical manner. Flexibility, sound judgment, and the ability to adapt to changing circumstances are essential.
Physical Demands
The physical demands of this position are generally moderate. The role may require extended periods of sitting, standing, and using a computer. Occasional lifting of office supplies, files, or materials up to 25 pounds may be required. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential job functions.
Work Environment
This is an in-office-based position focused on administrative work, where the noise level may be moderate. This role may involve occasional travel among agency locations, extended periods of computer work, and frequent interactions across multiple departments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
ADA: Children&rsquo;s Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EEO: Children&rsquo;s Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.
Children&rsquo;s Network of Hillsborough, LLC is a Drug-Free Workplace.
Remember: If you are currently an employee of Children&rsquo;s Network of Hillsborough Florida, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.</div>

IFST Case Manager Supervisor

Rite of Passage

<div>
 Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a
 
 
 Case Manager
 
 
 at
 
 Tampa Residential Facility- Tampa Florida
 
 
 
 
 Tampa Residential Facility:
 
 is comprised of multiple co-located residential commitment programs serving moderate risk male youth aged 14 to 18 who require substance abuse, major disorder, and intensive medical services. The programs utilize evidence-based practices to provide comprehensive care, treatment, and supervision. Youth will also receive psychotherapeutic services, including individual, family, and group counseling while at the program.
 
 
 A youth&rsquo;s length of stay is determined by the youth's assessed risk to reoffend, their progress in reducing applicable criminogenic needs and risk factors, and the completion of their individualized treatment plan.
 
 
 
 Pay
 
 : $22.31/hour
 
 
 
 Perks &amp; Benefits:
 
 Medical, Dental, Vision and company paid Life Insurance within 90 days, and 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues
 
 
 and more!
 
 
 ROP-benefits-and-perks-2
 
 
 
 What you will do:
 
 The Case Manager is responsible for administrating, developing and facilitating the completion of case plans and treatment programs in accordance with the requests of the placing agency and the needs of each student on their case load. In this role, the Case Manager collaborates with other professional staff to establish and meet the goals of each youth's treatment plan by providing individual counseling and skill development and communicate with families, probation officers, referral agencies, etc. on the progress each youth on your case load. Case Managers provide an atmosphere that is supportive of the youth&rsquo;s needs; monitor and document clinical behaviors and activities; and participate and assist with educational, social, athletic and recreational activities.
 
 
 
 To be considered you should:
 
 Possess a BA/BS in related field ~ Have prior case management experience, including three years' experience with juveniles ~ Be at least 21 years of age ~ Be able to pass a criminal background check, drug screen (we no longer test for THC for pre-employment), physical, and TB test ~ Be able to pass a search of the child abuse central registry.
 
 
 
 Schedule:
 
 5 Days on, 2 Days off &ndash; 40 hours/week.
 
 
 
 Apply today and Make a Difference in the Lives of Youth!
 
 
 
 After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a
 
 
 Case Manager,
 
 
 you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment.
 
 
 
 Follow us on Social!
 
 
 
 Instagram / Facebook / Linkedin / Tik Tok / YouTube
</div>

CASE MANAGER

One Hope United

<div>
 One Hope United works with children of all ages who are wards of the state due to abuse, neglect or abandonment. These children need a stable, dependable, forever home and a family they can call their own. Safe, well-educated and well-cared-for children become adults who contribute to a more prosperous community. Hundreds of abused, neglected or abandoned children need a stable, nurturing family where they can thrive. One Hope United recruits and trains foster parents and provides myriad supportive services to children and families. Foster parents can light a child&rsquo;s path toward becoming a successful adult.
 
 
 Case Managers are responsible for providing direct case management services to children, birth families, foster families and primary caregiver(s) in the home setting, day care, preschool, and/or school to ensure they receive services appropriate to their needs, and continuity of care focused on resolving or preventing the issues of child abuse or neglect. The Case Manager provides assessment, planning, linkage, coordination, monitoring, evaluation and advocacy to the child, family, foster family and primary caregiver. The Case Manager works as a team member with a therapist, foster parents, primary caregiver, guardian ad litem and other appropriate professionals. The Case Manager will develop, strengthen and maintain a direct working relationship with mental health professionals, community agencies and the child&rsquo;s own support system
 
 
 
 Position Responsibilities Include
 
 
 
 <ul>
 <li>
 Arranges visitation schedule structured upon the completed visitation plan with input from the appropriate parties, supervise visitations and document observations as appropriate
 </li>
 <li>
 Assists in the provision of appropriate information when applicable and accompanies children to appointments, as necessary, to report progress or lack thereof
 </li>
 <li>
 Assists the primary caregiver(s) and/or foster family in implementing tasks and activities according to the case plan
 </li>
 <li>
 Attends and participates in professional development training for professional growth as developed by CBC/Pre Service Training, as required by the state of Florida and in accordance with agency policy and procedures
 </li>
 <li>
 Identifies strengths, limitations, risk factors, and needs, to refer and coordinate the provision of concrete services to the child, primary caregiver, and biological families of children
 </li>
 <li>
 Serve as a conduit of information between all parties to the case and identified stakeholders, including medical, educational and mental health providers.
 </li>
 <li>
 Conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being.
 </li>
 <li>
 Develop and implement a plan that meets the needs of the children and the family.
 </li>
 <li>
 Facilitate placement and delivery of services in collaboration with biological, foster and adoptive families.
 </li>
 <li>
 Perform case management responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes.
 </li>
 <li>
 Attend court hearings, prepare and file all court documents within required time frames.
 </li>
 <li>
 Intervenes and assists OHU/CBC staff in crisis situations
 </li>
 <li>
 Meet with families in their homes at various hours of the day including evenings, nights and weekends, in potentially high risk neighborhoods.
 </li>
 <li>
 Attend court hearings, prepare and file all court documents within required time frames.
 </li>
 <li>
 Other performance related duties per the position job description
 
 
 </li>
 </ul>
 
 Education, Experience And Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree approved by the Florida Board (ie Behavioral Sciences, Community Development, Criminal Justice, Criminology, Education Health Science, Human Development, Human Sciences, Human Services, Law, Political Science, Public Administration, Psychology, Social Policy, Sociology) required
 </li>
 <li>
 State of Florida Child Welfare Certification (CWCM) preferred, but not required
 </li>
 <li>
 must be willing to obtain CWCM certification within 1 year of employment required
 </li>
 <li>
 Must be willing to go through 10 week training required
 </li>
 <li>
 Must have reliable transportation and willing to drive daily for work related purposes.
 </li>
 <li>
 Availability to include evenings, weekends and on-call required
 </li>
 <li>
 Ability to be culturally diverse required
 
 
 </li>
 </ul>
 
 We Invest In You!
 
 
 
 <ul>
 <li>
 Competitive pay and benefits, plus tuition assistance up to $2500 per year
 </li>
 <li>
 Generous vacation and PTO plans
 </li>
 <li>
 Health, dental, vision, retirement plan, health savings account, Agency paid life and LTD, supplemental life insurance
 </li>
 <li>
 Career ladders, professional development, and promotion opportunities
 </li>
 <li>
 Leadership opportunities on site-based Center Management Teams
 </li>
 <li>
 Company iPhone
 </li>
 <li>
 Great work environment and culture
 </li>
 <li>
 Some of the lowest caseloads in the area!
 
 
 </li>
 </ul>
 
 A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?
 
 
 
 <ul>
 <li>
 800 talented professionals strong, serving 10,000 children and families in Illinois and Florida
 </li>
 <li>
 Fiscally stable, $50 Million agency-- strong since 1895
 </li>
 <li>
 Energetic leadership and a rich community of support
 
 
 </li>
 </ul>
 One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug Free Workplace. One Hope United participates in e Verify.
 
 
 
 In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a Covid-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.
 
 
 
 HB531 | Florida Agency for Health Care Administration
</div>

Child Welfare Case Manager

Discovery Management Group

<div>About Discovery Management Group

Discovery Management Group leads one of the nation&rsquo;s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work&reg; certifications from 2022&ndash;2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members&rsquo; professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

MED TECH- 3p.m.-11p.m. Must have an active 6-hour medication assistance certificate. Part-time to start.

Must be able to work on weekends

We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages</li>
<li>Access to wages before payday</li>
<li>Part-time. Schedule varies. Must be flexible.</li>
<li>Paid training</li>
<li>Opportunities for advancement</li>
<li>Meals included</li>
<li>Employee Assistance Program</li>
</ul>
Aston Gardens At Tampa Bay is looking for a Care/Medication Technician to join our team.

The Care Giver/Med Tech role includes providing hands on care, physical and emotional support to each resident while maintaining a safe and comfortable home like environment.

Responsibilities:

Care Giver:
<ul>
<li>Responsible for a designated group of residents during the shift; knows where their residents are and physically checks on them throughout the shift.</li>
<li>Observes, reports and documents symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, dietary and participation in activities.</li>
<li>Responds to security system and resident call bells promptly.</li>
<li>Notifies supervisor and/or Health Care Coordinator if a resident has increased care needs.</li>
<li>Assists with continence management and disposes of all continence products properly to ensure sanitation of resident suite and community restrooms.</li>
<li>Serves and collects food trays and assists as needed; reports refusal of meals or loss of appetite.</li>
<li>Maintains cleanliness of resident&rsquo;s room and work areas.</li>
<li>Practices good standard care precautions of cleanliness, hygiene and health.</li>
<li>Helps residents maintain independence, promotes dignity and physical safety of each resident.</li>
<li>Actively participates/leads and assists residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed.</li>
<li>Engages residents in life skills and other life enrichment activities.</li>
<li>Greets and assists all internal and external customers, guests, family members, residents, vendors and team members.</li>
<li>Does resident laundry as assigned and needed.</li>
</ul>
Medication Tech duties:
<ul>
<li>Reviews service plan to learn pertinent information about residents.</li>
<li>Assists/observes medications and treatments for each resident using the medication observation record and the Six Rights of Medication Pass.</li>
<li>Documents and initials form as medications are given including appropriate documentation for refusal or missed doses.</li>
<li>Maintains confidentiality of all resident information including resident medication.</li>
<li>Reports all resident concerns made while assisting resident with the medication to the Nurse and/or Health Care Coordinator (HCC).</li>
<li>Restocks medication cart after all medication passes.</li>
<li>Assists in checking medication regardless of packaging system.</li>
<li>Counts all narcotics with another Medication Care Manager or Nurse each shift.</li>
<li>Maintains and cleans the Medication Room, med charts, treatment carts for neatness cleanliness, availability of medications and expired medications.</li>
<li>Follows re-fill process for medications.</li>
<li>Participates in the development of the Service Plan and monthly updates.</li>
<li>Takes and records temperature, blood pressure, weight, pulse and respiration rates.</li>
<li>Reports occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.</li>
<li>Other duties as assigned by the Supervisor.</li>
</ul>
Qualifications:
<ul>
<li>Certified Nurse&rsquo;s Aid certification preferred.</li>
<li>High School diploma/GED</li>
<li>Must be 18 years of age.</li>
<li>CPR Certification preferred</li>
<li>First Aid Certification preferred</li>
<li>Previous experience working with seniors preferred.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It&rsquo;s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture &amp; Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we&rsquo;re unified by certain, core values, which we call our &ldquo;Pillars of Excellence.&rdquo; They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You&rsquo;ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance &amp; Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.

EOE D/V</div>

Med Tech

State of Florida

<div>
 Requisition No: 871404
 
 
 Agency: Office of the Attorney General
 
 
 Working Title: LEGAL ASSISTANT I - 41000388
 
 
 Pay Plan: Career Service
 
 
 Position Number: 41000388
 
 
 Salary: $39,644.54 Annually
 
 
 Posting Closing Date: 03/20/2026
 
 
 
 Total Compensation Estimator
 
 
 Tool
 
 
 
 
 Our Organization and Mission:
 
 The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States.
 
 
 
 Pay
 
 
 :
 
 
 $39,644.54
 
 
 Annually
 
 
 
 
 Position Summary:
 
 This position is in the Civil Legal Services - Child Support Enforcement Unit.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 A high school diploma or equivalency.
 
 
 </li>
 </ul>
 
 The Work You Will Do:
 
 This position&rsquo;s duties include but not limited to the following:
 
 
 Legal Case Management: -- 60%
 
 
 <ul>
 <li>
 Draft, edit and prepare legal documents under supervision of attorneys and staff.
 </li>
 <li>
 Prepare routine correspondence based on preapproved document templates.
 </li>
 <li>
 Calendar deadlines in accordance with applicable rules of procedure.
 </li>
 <li>
 Electronically file documents with courts.
 </li>
 <li>
 Assist in the processing and maintenance of all electronic media including e-filings and evidence and media.
 </li>
 <li>
 Update case management system and notes, and assist with data collection and reports.
 </li>
 <li>
 Maintain and file all records and reports on case activity and prepare any necessary statistical reports.
 </li>
 <li>
 Maintain internal case dockets and case files.
 </li>
 <li>
 Secure supplemental case information.
 </li>
 <li>
 Coordinate services needed for proceedings such as transportation, Pre-Trial waiting area, and translation services.
 </li>
 <li>
 Assist agency law enforcement with scanning documents.
 </li>
 <li>
 File exhibits provided by agency law enforcement investigators.
 </li>
 <li>
 Assist with coordination of service of process and subpoenas.
 </li>
 <li>
 Assist with obtaining transcripts and court records.
 </li>
 <li>
 Transcribe dictation as needed.
 </li>
 <li>
 Establish and maintain effective and professional communication with attorneys, court personnel, victims, witnesses, law enforcement personnel, and other parties relevant to assigned cases in both verbal and written form.
 
 
 </li>
 </ul>
 General Administrative: -- 40%
 
 
 <ul>
 <li>
 Maintain calendars.
 </li>
 <li>
 Entering time into billable hours reports.
 </li>
 <li>
 Arrange travel itinerary and hotel accommodations and reimbursement forms.
 </li>
 <li>
 Arrange conference calls and meetings.
 </li>
 <li>
 Research and prepare reports.
 </li>
 <li>
 Receive, scan and distribute incoming mail.
 </li>
 <li>
 Responsible for all administrative activities as required.
 </li>
 <li>
 Bilingual employees who are able may be asked to assist in translations as needed.
 </li>
 <li>
 Notarize documents as needed if a notary.
 </li>
 <li>
 Perform any and all duties as required.
 
 
 </li>
 </ul>
 Specific task assignments will be related to the examples listed above and may vary based on the tasks applicable to the assigned Unit.
 
 
 
 Candidate Profile (application) must be completed in its entirety.
 
 
 
 <ul>
 <li>
 Include supervisor names and phone numbers for all periods of employment.
 </li>
 <li>
 Account for and explain any gaps in employment so that the hiring process is not delayed.
 </li>
 <li>
 Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
 </li>
 <li>
 It is unacceptable to use the statement &ldquo;See Resume&rdquo; in place of entering work history.
 </li>
 <li>
 If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
 
 
 </li>
 </ul>
 
 The Benefits of Working for the State of Florida:
 
 Working for the State of Florida is more than a paycheck. The State&rsquo;s total compensation package for employees features a highly competitive set of employee benefits including:
 
 
 <ul>
 <li>
 Annual and Sick Leave benefits.
 </li>
 <li>
 Nine paid holidays and one Personal Holiday each year.
 </li>
 <li>
 State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
 </li>
 <li>
 Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ).
 </li>
 <li>
 Flexible Spending Accounts
 </li>
 <li>
 Tuition waivers.
 </li>
 <li>
 And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com .
 
 
 </li>
 </ul>
 
 IMPORTANT NOTICE:
 
 To be considered for the position, all applicants must:
 
 
 
 Submit a complete and accurate application profile necessary for qualifying such as dates of service, reason for leaving, etc. In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on the application (including military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained. NOTE: Any required experience and/or preferences listed in the advertisement must be verified at the time of application.
 
 
 
 <ul>
 <li>
 Ensure that applicant responses to qualifying questions are verifiable by skills and/or experience stated on the employment application and/or resume. Applicants who do not respond to the qualifying questions will not be considered for this position.
 </li>
 <li>
 The elements of the selection process may include a skill assessment exercise.
 </li>
 <li>
 Current and future vacancies may be filled from this advertisement for a period of up to six months. Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.
 </li>
 <li>
 OAG employees are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113, F.S.
 
 
 </li>
 </ul>
 
 CRIMINAL BACKGROUND CHECKS/ DRUG FREE WORKPLACE:
 
 All OAG positions are "sensitive or special trust" and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S. The State of Florida supports a Drug-Free Workplace, all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act. We hire only U.S. citizens and those lawfully authorized to work in the U.S.
 
 
 
 E-VERIFY STATEMENT:
 
 The Office of the Attorney General participates in the U.S. government&rsquo;s employment eligibility verification program (E-Verify). E-Verify is a program that electronically confirms an employee&rsquo;s eligibility to work in the United States after completion of the employment eligibility verification form (i-9).
 
 
 
 PERSONS WITH DISABILITY/ADA STATEMENT:
 
 The OAG supports the employment of individuals with disabilities and encourages them to seek employment within our agency. If you need an accommodation because of a disability, as defined by the Americans with Disabilities Act, in order to participate in the application process, please notify the people first service center at 877-562-7287. If you need accommodation during the selection process, please notify the hiring authority in advance to allow sufficient time to provide accommodation.
 
 
 
 REMINDERS:
 
 Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from SSS. For more information, please visit the SSS website at: https: //www.sss.gov. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. If you return to FRS employment before satisfying the required waiting period, your retirement may be voided, and you may have to repay all benefits you have received, including any Deferred Retirement Option Program (DROP) payout.
 
 
 Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 
 
 The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 
 
 
 VETERANS&rsquo; PREFERENCE.
 
 Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.
</div>

LEGAL ASSISTANT I - 41000388

USAA

<div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Claims Litigation Manager &ndash; Section II.
We offer a flexible work environment that requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
As a dedicated Claims Litigation Manager- Section II, you will be responsible for managing moderately complex litigation arising out of the property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy.<ul><li>
Manages moderately complex litigation to include serious injury or property damage arising from Section II liability, questionable damages, questionable liability and questionable coverage issues.</li><li>
Applies intermediate knowledge of claims litigation processes under the Homeowner/Renter Policy Contract/Umbrella.</li><li>
Proactively manages litigation and acts as liaison with members, internal and external counsel.</li><li>
Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.</li><li>
Represents USAA at mediations, case conferences, and/or trials.</li><li>
Reviews, audits, and approves legal fees and expenses.</li><li>
Partners and/or directs law firm vendors to facilitate timely lawsuit resolution.</li><li>
Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.</li><li>
Recognizes and solves routine and intermediate issues arising out of legal case management.</li><li>
Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.</li><li>
Interacts with membership, attorneys and management to advise on moderately complex litigation.</li><li>
Ensures members receive high levels of service from themselves and law firm vendors.</li><li>
May act as an informal resource for team members.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you have:<ul><li>
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (8 years of experience in lieu of a degree).</li><li>
4 years work experience handling liability and first party claims or progressive experience in litigation.</li><li>
2 years customer contact experience.</li><li>
Claims adjusters license in assigned state or ability to obtain license within 3 months.</li><li>
Demonstrated negotiation and customer service skills.</li><li>
Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.</li><li>
Knowledge of P&amp;C policies state laws.</li><li>
Knowledge of regulatory compliance related to claims and claims litigation.</li><li>
Experience handling large losses property or commercial.</li><li>
Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.</li></ul>
What sets you apart:<ul><li>
4 or more years of injury Litigation Case management under the Homeowner/Renter Policy Contract/Umbrella &ndash; Personal Injury Section II Coverage.</li><li>
2 or more years Commercial/Premise Liability.</li><li>
Managed moderate to complex Litigation cases.</li><li>
Thorough understanding of negligence laws and how they apply.</li></ul>
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation range: The salary range for this position is: $85,040-$162,550.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. 
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

Claims Litigation Manager - Section II

Tampa International Airport

<div><div>121015.Senior Program Manager - Strategic Services
 - (MAN00003B)</div><div></div><div> 
Under the general direction of the Director of Strategic Services, the Senior Manager - Program Manager leads and coordinates cross-functional strategic programs that translate airport strategy into measurable operational, commercial, and guest-experience outcomes. This role owns program-level alignment across defined organizational strategies, operational units, commercial partnerships, and other stakeholders to deliver initiatives that improve guest experience, revenue, efficiency, and long-term resilience.
SUPERVISES OTHERS: NO
FLSA STATUS: EXEMPT
COMPENSATION: $115,000 + Based on Experience
ESSENTIAL FUNCTIONS<ul><li>
 Strategic Alignment:<ul><li>
Ensure that multiple projects support and drive the organization's overall strategic objectives and business goals.</li><li>
Convert high-level strategic priorities into program roadmaps, success metrics, scope, and prioritized workstreams.</li></ul></li><li> 
Program Oversight:<ul><li>
Manage the full lifecycle of a program, coordinating and monitoring all constituent projects to ensure cohesive progress.</li></ul></li><li> 
Performance Monitoring:<ul><li>
Track key performance indicators (KPIs) to assess program success and identify areas for improvement.</li><li>
Produce concise executive-level summaries illustrating progress, next steps and/or impacts.</li></ul></li><li> 
Budget and Resource Management:<ul><li>
Oversee applicable budgets and allocate resources effectively.</li><li>
Develop capacity plans to align with timelines and operational peaks.</li></ul></li><li> 
Risk and Dependency Management:<ul><li>
Identify and manage potential risks and dependencies between projects to prevent issues from hindering program success.</li></ul></li><li> 
Stakeholder Communication:<ul><li>
Provide regular updates on program progress, challenges, and objectives to executive leadership and other stakeholders.</li><li>
Provide oversight and direction to steering committees, task forces, and focus teams.</li></ul></li><li> 
Team Leadership:<ul><li>
Lead, motivate, and support project managers and team members, fostering collaboration to achieve shared program goals.</li><li>
Provides technical guidance to project staff, conducting training and process mentoring to enhance team capabilities when embedded in focus teams.</li></ul></li><li> 
Process and capability building:<ul><li>
Standardize and educate the organization on strategic ideation and delivery frameworks (Agile, Design Thinking, etc.), informed decision making (DVF process, decision matrices), and inter- and intradepartmental handoff protocols.</li></ul></li><li> 
Regular and reliable attendance is required as an essential function of the position</li></ul>
This list is not intended to be all-inclusive, and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary.
COMPETENCIES<ul><li>
Sound Judgement: The ability to make sound and timely decisions by analyzing and understanding situations and information clearly, by carefully examining the details. Exhibits a sense of urgency where appropriate.</li><li>
Empowerment: Shares and instills in others a sense of responsibility to enhance their commitment and ownership; Encourages ownership and responsibility through teambuilding and development, which results in individuals solving problems on their own through creativity and innovation.</li><li>
Decisiveness: Thinking outside the box; taking appropriate risk when getting things done with resources available, resulting in actionable output.</li><li>
Driving Innovation: Develops fresh ideas and new approaches that provide solutions to all types of workplace challenges; develops new ways to solve problems and achieve results. Rewarding unique ideas and solutions that result in success.</li></ul>
REQUIRED FOR ALL HCAA JOBS<ul><li>
In the event of an emergency or disaster that impacts the Hillsborough County Aviation Authority (HCAA), an employee may be required to respond promptly to duties and responsibilities as assigned by the employee&rsquo;s department or the HCAA Emergency Operations Center (EOC). Such assignments may be before, during, or after the emergency/disaster.</li><li>
Complies with all HCAA Policies, Procedures, and Standards.</li></ul>
QUALIFICATIONS (EDUCATION, EXPERIENCE, LICENSES &amp; CERTIFICATIONS<ul><li>
Bachelor's Degree from an accredited college or university in business administration, project management, business analytics, human factors, computer science or related field</li><li>
At least five (5) years leading complex, multi-stakeholder strategic programs or portfolios in transportation, aviation, infrastructure, or similarly regulated, operation-intensive environments.</li><li>
Or equivalent combination of education, training, and experience.</li><li>
Must possess a valid Florida Driver License.</li></ul>
PREFERRED QUALIFICATIONS (EDUCATION, EXPERIENCE, LICENSES &amp; CERTIFICATIONS)<ul><li>
MBA or advanced degree in a related field from an accredited college or university</li><li>
Certification in Project Management (CAPM), Certified ScrumMaster (CSM), Program Management Professional (PgMP), Agile Certified Practitioner, or similar</li></ul>
KNOWLEDGE, SKILLS, AND ABILITIES<ul><li>
Proven experience translating ambiguous strategic priorities into clear, actionable programs with measurable outcomes.</li><li>
Ability to develop and deliver executive briefings, written reports, presentations, dashboards, and formal documentation tailored to C-suite leaders, senior executives, operational teams, technical stakeholders, and external partners, translating complex strategic and technical information into clear, actionable guidance.</li><li>
Proficiency in collaborative project management platforms (e.g. Microsoft Teams, Microsoft Project, Clickup) and client/customer management tools (e.g. Salesforce)</li><li>
Ability to define outcome metrics, interpret performance data, and use findings to adjust strategy and delivery on a fluid cadence</li><li>
Hands-on experience in roadmapping, asset coordination plans, and phased rollouts</li><li>
Working knowledge of governance authoring, compliance checks, and contingency plans for on-going operations</li><li>
Ability to communicate effectively orally and in writing at all levels of the organization</li><li>
Ability to establish and maintain effective working relationships with cross-functional teams and stakeholders within and outside the Authority</li><li>
Ability to handle restricted, sensitive, and confidential information</li><li>
Ability to provide outstanding customer service, serve the public, and represent the Authority with courtesy and professionalism</li><li>
Facilitates effective meetings, workshops, and briefings, driving alignment, decisions, and documented outcomes.</li><li>
Communicates risks, dependencies, and changes proactively, maintaining trust and minimizing disruption across stakeholders.</li><li>
Skill in establishing structured communication cadences, status reporting processes, and documentation standards to ensure transparency, alignment, and accountability throughout program execution.</li><li>
Strong communication and presentation skills.</li></ul>
PHYSICAL ABILITIES<ul><li>
Occasional standing &amp; walking</li><li>
Sitting up to 6 hours per day</li><li>
Occasional lifting up to 20 Ibs</li><li>
Occasional bending, stooping, pushing, pulling &amp; dragging</li><li>
Continuous typing</li><li>
Occasional use of car/light truck</li></ul>
The Aviation Authority-Tampa International Airport provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, sexual orientation, membership, or non-membership in an employee organization, or based on personal favoritism or other non-merit factors.
The Aviation Authority-Tampa International Airport welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application, testing and hiring process. The decision to grant reasonable accommodation requests will be made case-by-case.<div> 
</div></div><div>
Primary Location US-FL-Tampa</div><div>
Work Locations OFFICE-HCAA</div><div>
Job Manager</div><div>
Organization Marketing</div><div>
Schedule Regular</div><div>
Shift Standard</div><div>
Employee Status Manager</div><div>
Job Type Full-time</div><div>
Job Level Day Job</div><div>
Job Posting 03/12/2026, 7:54:45 AM - Closing Date 03/30/2026, 10:59:00 PM</div></div>

Senior Program Manager - Strategic Services

Explore 118+ Ifst case manager supervisor in Tampa this March. Find roles across top companies and apply now to boost your career.