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KOORSEN FIRE & SECURITY INC.

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Becoming the leader in the fire and security industry takes talent&mdash;yours. We are hiring <b>Fire Alarm Service</b><b> Technicians</b> in <b>Indianapolis, IN,</b><b> </b>to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. If you&rsquo;re up for the challenge, we want to hear from you!<p><br>
At Koorsen, we don&rsquo;t provide jobs; we provide careers. A career at Koorsen includes competitive pay, a great health package, an annual bonus program, life insurance, continuous learning offerings, 401k, paid holidays, generous PTO, tuition reimbursement, career growth opportunities, and much more.</p><div><b>
Salary $19 - $30 / hour, depending upon experience.</b></div><p></p><p><b><br>
Responsibilities</b><b>:</b></p><ul><li>
The service and maintenance of Fire Alarm systems and their components to ensure proper functionality.</li><li>
Service and troubleshoot systems to diagnose problems and identify solutions.</li><li>
Ensure customers understand the functionality of their system.</li><li>
Interact with customers, vendors, and co-workers in a professional manner.</li><li>
Demonstrate an understanding of and follow all safety regulations and practices.</li><li>
Open-minded willingness to continue learning.</li><li>
Follow all Koorsen policies, procedures, and core values.</li><li>
Any other duties deemed appropriate by management.</li></ul><p><b>
Required</b><b>:</b></p><ul><li>
1-3 years in commercial Fire Alarm systems or low voltage experience required</li><li>
Troubleshoot Fire Alarm systems to repair ground faults, open circuits and short circuits and addressable and conventional systems.</li><li>
Read and interpret diagrams, blueprints, and specifications.</li><li>
Experience with electronic testing devices.</li><li>
Pass drug and background screenings.</li><li>
Strong written and verbal communication skills</li><li>
Able to meet state licensing requirements and vendor certifications.</li><li>
Valid driver&rsquo;s license</li></ul><p><b>
Preferred</b>:</p><ul><li>
NICET II, III, or IIII</li><li>
Fire Life Safety, Low Voltage or Security experience.</li><li>
Fire Alarm Manufacturer certifications.</li><li>
Proficiency working in Microsoft Suite: Outlook, Word, Excel, and PowerPoint</li><li>
Basic understanding of IT functionality</li></ul><p><b>
Physical Demands</b><b>:</b></p><ul><li>
Able to safely and effectively use general hand and power tools.</li><li>
Must be able to effectively use a cell phone and cell phone apps.</li><li>
Lift and carry a minimum of 50 lbs. push and pull greater than 75 lbs.</li><li>
Climb a ladder reaching a height of at least 12 feet and use a man lift to perform services.</li><li>
Exposure to outside weather conditions, temperature changes, and loud noises</li><li>
While performing the duties of this job, the employee is required to talk or hear.</li></ul><p><b>
Hiring Process (in addition to an interview):</b></p><ul><li>
New hires must complete the I-9 Verification form within three days of hire. This form is required by the U.S. Department of Justice and Immigration and Immigration and Naturalization Services. It is used to verify your identity and right to work in the United States. In addition, we verify employment eligibility via E-Verify.</li><li>
All Positions require background checks with criminal courts, state and county repositories of criminal records, and the Department of Motor Vehicles.</li><li>
A test for Evidence of Substance Abuse by urinalysis test is required if this application results in an offer of employment.</li></ul><p></p><p><br>
#IND</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
7:30 am - 4:30 pm (Monday-Friday)</div>

Fire Alarm Service Technician

Eli Lilly

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
<br><br>
<b>Organization Overview:</b><br>
Delivery, Devices, and Connected Solutions (DDCS) sits within Eli Lilly's Product Research & Development organization. We are a diverse team of scientists and engineers responsible for discovering, designing, and developing patient-centric drug delivery solutions across a broad range of modalities — from injection devices to novel routes of administration and nanomedicines. DDCS drives the drug delivery innovation agenda across early and late development to meet the needs of an expanding portfolio that spans small molecules, biologics, and nucleic acid therapeutics. 
<br> 
<br>DDCS is organized around a matrix model with strong disciplinary and functional horizontals supporting innovation and commercialization verticals. Our vision is to get our medicines to more patients faster by accelerating reach and scale, guided by three strategic pillars: Delivery Systems, Robust & Sustainable, and Patient Experience + Outcomes. 
<br> 
<br>The Digital Transformation and Data Science team within DDCS serves as a key foundation for DDCS's digital transformation efforts. The team helps make data work more effectively for the organization by turning information into faster insights, stronger decision-making, improved ways of working, and practical AI solutions embedded in everyday DDCS workflows. 
<br><br>
<b>Position Overview:</b>  
<br>The Senior Advisor, Agentic AI Solutions Engineer will partner with DDCS business functions to translate machine learning, statistics, scientific computing, and AI concepts into practical tools that improve speed, productivity, and impact across the organization. Operating within the Digital Transformation and Data Science team, this role will design, build, and deploy AI-enabled workflows, agentic scientific systems, knowledge extraction tools, and scientific ML capabilities that help colleagues turn complex technical information into actionable decisions. Fundamentally, you are energized by extremely large, complicated, real-world challenges and are excited about full-stack development developing and utilizing modern AI tools to produce genuine, trusted results.
<br><br>
<b>Key Responsibilities :</b><br>
AI Solutions Engineering & Practical Tool Delivery 
<br><br>
<ul>
<li>Partner with business functions across DDCS to identify, prioritize, and scope high-value opportunities where AI, machine learning, and automation can improve speed, productivity, insight generation, and decision quality.</li>
<li>Translate stakeholder needs into practical AI tools, technical designs, acceptance criteria, and delivery plans that fit real scientific, engineering, and operational workflows.</li>
<li>Develop AI-enabled applications, services, and workflows that integrate models, data sources, document collections, and user-facing interfaces for decision support and workflow automation.</li>
</ul>
Agentic Scientific AI Systems & Knowledge Extraction 
<br><br>
<ul>
<li>Create reusable scientific agent skills, task harnesses, validators, run ledgers, and reproducibility controls that allow AI agents to execute diverse, long-running tasks reliably.</li>
<li>Build agentic knowledge extraction and question-answering systems for structured and unstructured technical content, including PDFs, Word documents, handwritten notes, design histories, experimental records, and regulatory-relevant evidence.</li>
<li>Design evaluation, monitoring, guardrails, and human-in-the-loop escalation patterns so agentic outputs are auditable, traceable, and appropriate for high-consequence technical decisions.</li>
<li>Apply knowledge graphs, data ontologies, and structured knowledge representation where they improve retrieval, traceability, and reuse.</li>
</ul>
 
<br>Data Strategy, Decision Support & Workflow Transformation 
<br><br>
<ul>
<li>Contribute to DDCS data and AI strategy by identifying reusable patterns, data needs, platform capabilities, and solution architectures that support digital transformation at scale.</li>
<li>Turn information from experiments, simulations, development documents, and business processes into faster insights, stronger judgment, and improved ways of working across innovation and commercialization efforts.</li>
<li>Communicate model predictions, evidence, assumptions, limitations, uncertainty, and recommended actions through clear visualizations, decision-support outputs, and quantitative business cases that influence solution adoption, workflow redesign, platform investments, and portfolio priorities.</li>
</ul>
 
<br>Reliability, Validation, MLOps & Responsible AI 
<br><br>
<ul>
<li>Champion software engineering best practices including version control, automated testing, CI/CD, containers, documentation, reproducibility, observability, and fit-for-purpose MLOps/agent-ops practices.</li>
<li>Develop validation, monitoring, documentation, and model-risk approaches aligned with intended use, responsible AI principles, GxP awareness, and regulatory expectations where applicable.</li>
<li>Leverage cloud infrastructure (and HPC/GPU resources where needed) to develop, test, deploy, and scale agentic workflows, document intelligence systems, and analytics applications.</li>
</ul>
 
<br>Cross-Functional Collaboration & Scientific Translation 
<br><br>
<ul>
<li>Partner across the DDCS matrix with drug delivery scientists, device engineers, formulation scientists, data scientists, AI application engineers, quality, clinical, regulatory, and business stakeholders. </li>
<li>Identify and prioritize high-impact opportunities where AI solutions, scientific ML, agentic workflows, or knowledge extraction can reduce development time, improve productivity, or mitigate technical and business risks. </li>
<li>Translate complex analytical and AI findings into clear narratives and quantitative business cases that influence solution adoption, workflow redesign, platform investments, and portfolio priorities. </li>
</ul>
 
<br>Capability Building, External Leadership & Mentorship 
<br><br>
<ul>
<li>Advance the DDCS technology roadmap for practical AI tools, document intelligence, agentic workflows, and reusable knowledge systems.</li>
<li>Share methods, reference patterns, and lessons learned that help DDCS embed data and AI into everyday work across scientific and business functions.</li>
<li>Mentor team members and partners on reliable agentic systems, responsible AI, and rigorous communication of model assumptions, uncertainty, and decision impact.</li>
<li>Stay current with the fast-moving agentic AI and LLM landscape and bring new tools, frameworks, and techniques into DDCS’s practice where they add real value.</li>
</ul>
Basic Qualifications 
<br><br>
<ul>
<li>Earned Master’s degree with a minimum 5 years post-degree experience in Computational/Computer Science, Machine Learning, Artificial Intelligence, Engineering, or a related quantitative field (or equivalent experience)</li>
<li>2+ years of applied technical work building AI or machine learning solutions in a programming language such as Python/R, with working knowledge of the ecosystem (NumPy, pandas, PyTorch, scikit-learn, or related).</li>
<li>3+ years of expertise in strategic thinking, problem framing, and translating ambiguous business or scientific needs into tractable AI, modeling, or computational workflows. </li>
<li>Demonstrated ability to frame ambiguous business or scientific needs as tractable AI, modeling, or computational workflows.</li>
<li>Skill in communicating technical recommendations with clearly stated assumptions, uncertainty, and limitations, to scientific, engineering, and business audiences.</li>
</ul>
<b>Additional Preferences:</b><br>
<ul>
<li>Earned PhD in relevant field with 2+ years relevant experience</li>
<li>Experience applying AI/ML to healthcare, pharmaceutical, or life-sciences problems (prior biology or life-sciences background not required).</li>
<li>Strong SQL and relational data modeling, with comfort turning large, messy, unstructured, or incomplete data into reliable, decision-ready output.</li>
<li>Hands-on experience with cloud platforms and solid engineering practice: Git, containers, CI/CD, and experiment or run tracking. Comfort with GPU and HPC environments is a plus.</li>
<li>Experience with knowledge graphs, ontologies, or structured knowledge representation for technical content.</li>
<li>Evidence of contribution to significant work, ideally through publications at relevant ML/AI/NLP venues (NeurIPS, ICML, ICLR, ACL, EMNLP) or comparable open-source or applied contributions.</li>
<li>Fluency with agent frameworks and orchestration (LangGraph, AutoGen, CrewAI, or equivalent) and the primitives underneath them: planner/executor splits, hand-offs, escalation logic, and state management across multi-step or multi-session workflows. Knowing why they fail, not just how to call them.</li>
<li>End-to-end RAG design over messy technical documents: parsing and layout extraction from PDFs, scans, and tables; chunking strategy; hybrid search; reranking; embedding models; and vector stores (pgvector, Pinecone, Weaviate, or similar).</li>
<li>LLM engineering judgment: context design, tool/function calling (MCP or comparable standards), structured output design at scale, and knowing when to fine-tune versus retrieve versus prompt.</li>
<li>Evals engineering: golden datasets and benchmarks, automated regression suites, and failure-mode tracking. Evidence of a trustworthy agent to deploy.</li>
<li>LLMOps in production, treating cost, latency, and reliability as engineering constraints with the monitoring to match.</li>
<li>Guardrail and safety design for autonomous systems: approval gates, rollback logic, hallucination and drift detection, and model-risk thinking for high-consequence decisions.</li>
</ul>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
<br><br>
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
<br><br>
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).
<br><br>
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
<br>$129,000 - $209,000
<br><br>
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
<br><br>
#WeAreLilly

Senior Advisor, Agentic AI Solutions Engineer

Deloitte

Global Tax Technology Customer Success and Strategy Leader, Senior ManagerReference Code 5420
<br><br>
<b>Country:</b><br>
<b>US Locations:</b> USA - Birmingham; USA - Boise; USA - Cincinnati; USA - Cleveland; USA - Colorado Springs; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Midland; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tulsa
<br><br>
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
<br><br>
Work you'll do
<br><br>
The Customer Success & Strategy Leader is responsible for driving the execution of the Global Tax & Legal (GTL) customer success vision, operating strategy, and business transformation initiatives across Deloitte's tax technology ecosystem for Global Tax & Legal Support. This role partners with business stakeholders, product teams, and support operations to enhance the end-user support experience, improve service delivery, drive adoption of support capabilities, and advance strategic support initiatives across GTL platforms.
<br><br>
Essential Job Functions
<br><br>
Develop the strategy for and oversee execution of the GT&L Product Support and Business Operations technology; example technologies include Genesys, ServiceNow CSM, as well as leveraging Power BI for data insights.
<br><br>
Drive AI, automation, and digital transformation initiatives for the GT&L Support organization, identifying opportunities to leverage GenAI and emerging technologies to enhance customer experience, practitioner productivity, service quality, and operational scalability.
<br><br>
Manage relationships with member firms and geographic stakeholders related to support processes, ensuring support priorities, service expectations, onboarding needs, and regional requirements are effectively understood and addressed. Establish customer success frameworks that drive adoption, engagement, and satisfaction
<br><br>
Lead strategic analysis and research initiatives to identify and implement forward-looking solutions that drive support effectiveness creating an exceptional user experience.
<br><br>
Champion the voice of the customer within the support organization, leveraging customer feedback, support trends, and adoption insights to improve the end-user experience and drive CSAT outcomes.
<br><br>
Collaborate closely with the Product Support Lead to seamlessly integrate new projects into operations.
<br><br>
Lead cross-functional strategic programs and integrations, partnering with Product, Engineering, DevOps, and Support Operations teams to deliver seamless customer support experiences and achieve business objectives
<br><br>
Serve as a trusted partner and liaison to internal and external stakeholders for support processes, while focusing on talent development and performance management.
<br><br>
The team
<br><br>
Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.
<br><br>
Qualifications
<br><br>
Minimum 15 years industry experience including 10 years' experience leading business operations, product support, or customer experience projects, including ownership of project strategy, delivery, and measurable outcomes for large scale, global applications with 5 years of experience implementing support technology projects,
<br><br>
Demonstrated proficiency with customer support and case management platforms (e.g., Genesys, ServiceNow CSM/Now Assist) and the ability to translate customer business needs into technology projects.
<br><br>
Experience with complex project strategy partnering effectively with technical teams, vendors, product teams, and customer success leads.
<br><br>
Working knowledge of Gen AI and/or Agentic AI and practical use cases in support operations (e.g., agent assist, knowledge generation, summarization), with exposure to agentic AI approaches preferred.
<br><br>
Strong change management and operationalization skills, including designing support user experiences, and awareness of embedding new processes/tools into day-to-day operations.
<br><br>
Exceptional stakeholder management and cross-functional collaboration skills, including partnering with Product Support and Customer Success leaders to prioritize roadmaps and identify opportunities.
<br><br>
Analytical capabilities with experience building dashboards and insights (e.g., Power BI), defining KPIs, and using data to drive decisions and performance improvements.
<br><br>
Excellent written and verbal communication skills, with the ability to create executive-ready updates, influence decision-making, and align geographically distributed teams.
<br><br>
Proficiency in MS word, PowerPoint, Excel to create visually and verbally engaging reports and presentations
<br><br>
Ability to inspire, coach, develop and motivate individuals and teams.
<br><br>
Driven, self-starter with excellent teaming skills who can work and communicate at an executive level.
<br><br>
Ability to manage multiple concurrent projects and deadlines; exercise strong problem‑solving and sound judgment; operate independently in a virtual environment; and maintain composure under pressure while modelling calm leadership for junior support staff.
<br><br>
Willingness and ability to travel occasionally, including globally, in support of role responsibilities.
<br><br>
Experience working in global support organization for a professional services environment preferred
<br><br>
Limited immigration sponsorship may be available.
<br><br>
Our culture
<br><br>
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
<br><br>
Professional development
<br><br>
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
<br><br>
Benefits
<br><br>
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
<br><br>
globalGT&L

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

MetaPhase Consulting

<div><div><div><p>MetaPhase is currently supporting a public sector client within the U.S. Department of Homeland Security through the management of a Division&rsquo;s high-level operations. Primary responsibilities include technical writing, project management, communications development, and process improvement as well as reporting and presentation development in the form of PowerPoint, white papers, etc.</p><p>
MetaPhase is seeking a mid-level Technical Writer to provide communications, process improvement, operations management, project and program management, analysis, and reporting support. This position is a mid-level role with growth and development opportunities.</p><p>
Basic Qualifications (Required)</p><ul><li>Minimum of 4 years&rsquo; experience working with organizations on administrative and communications teams</li><li>Experience with Business Operations teams and functions is desired, particularly related to audits and internal controls</li><li>Excellent written acumen, stakeholder engagement, and verbal communication skills</li><li>Ability to deliver high quality documentation with strict attention to detail</li><li>Aptitude for creativity, innovation, analysis, process improvement, and problem-solving</li><li>Innate ability to convey complex concepts simplistically via Microsoft Office Suite products (such as Word, PowerPoint, Excel, and Visio)</li><li>Familiarity with SharePoint</li><li>Current U.S. Customs and Border Protection (CBP) Public Trust clearance desired</li><li>U.S. Citizenship required (no exceptions)</li></ul><p>
Essential Responsibilities</p><ul><li>Perform a full range of administrative, operations, and support functions within established deadlines</li><li>Participate in task management workstream for client ranging from system management, language refinement and drafting, consolidation, coordination, and reporting</li><li>Lead or support process documentation and improvement efforts including evaluating the current state, identifying and prioritizing areas for improvement, and working with stakeholders to develop, document, implement, and sustain new processes and procedures</li><li>Proactively engage with stakeholders to identify challenges, recommend solutions, create value, integrate diverse perspectives, and manage expectations</li><li>Translate complex concepts and solutions into deliverables ranging from standard operating procedures, project management plans, and other guidance documents to</li></ul><p>
PowerPoint presentations, one-pagers, newsletters, emails, checklists, and other communication materials</p><ul><li>Apply strong communication skills to build relationships, connect people, and support team members</li></ul><p>
Work Location</p><p>
Indianapolis, IN or Washington, D.C. (hybrid schedule with telework and in-office requirements)</p><p>
Travel</p><p>
Infrequent (less than 10%)</p><p>
Education Level</p><p>
Minimum Bachelor&rsquo;s degree in political science, business administration, public policy, public affairs, communications, English, journalism, creative writing, or a related field</p><p>
Clearance Level</p><p>
This position requires a CBP Public Trust clearance. U.S. Citizenship is also required.</p></div></div><div></div><div><div><p><br>
Compensation</p></div></div><div><div><ul><li><p>
Compensation decisions are dependent of the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $70,000 - $80,000</p></li></ul></div><div><p>
About MetaPhase Consulting</p></div><div><p>
MetaPhase Consulting is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:</p></div><p></p><div><p><br>
Fastest Growing</p></div><div><ul><li><p>
Inc 5000 Fastest Growing Company - 2020, 2021, 2022, 2023, 2024, 2025</p></li></ul></div><div><ul><li><p>
Washington Technology Fast 50 Award - 2020, 2021</p></li></ul></div><div><ul><li><p>
Financial Times America's Fastest Growing Companies &ndash; 2021, 2022, 2023, 2025, 2026</p></li></ul></div><p></p><div><p><br>
Best Places to Work</p></div><div><ul><li><p>
USA TODAY Top Workplaces &ndash; 2022, 2023, 2024, 2025</p></li></ul></div><div><ul><li><p>
Washington Post Best Places to Work &ndash; 2022, 2023, 2024, 2025</p></li></ul></div><div><ul><li><p>
Washington's Business Journal&rsquo;s Best Places to Work &ndash; 2021, 2022</p></li></ul></div><div><ul><li><p>
Virginia Businesses Best Place to Work &ndash; 2021, 2022, 2023, 2024, 2025</p></li></ul></div><div><ul><li><p>
Northern Virginia Technology Council Top 100 Technology Firms &ndash; 2020</p></li></ul></div><p></p><div><p><br>
Company &amp; Individual Awards</p></div><div><ul><li><p>
2021, 2023, 2024, 2025 Moxie Award Finalist</p></li></ul></div><div><ul><li><p>
2022 SECAF Government Contractor Awards ($27.5 to $50 Million in Revenue)</p></li></ul></div><div><ul><li><p>
2022 FedHealth IT and G2XChange Women in in Leadership Awards &ndash; Beth Angerman</p></li></ul></div></div><div><div><ul><li><p>
2022 George Mason University Prominent Patriots in Business &ndash; Fred Costa</p></li></ul></div><div><ul><li><p>
2022 TiE DC Capital ELITE Award</p></li></ul></div><div><ul><li><p>
2023, 2024, 2025 Elev8 Engage GovCon Finalist</p></li></ul></div><div><ul><li><p>
2023, 2024 Maryland Tech Council ICON Awards Finalist for Government Contracting Company of the Year: Over $50 Million</p></li></ul></div><div><ul><li><p>
2023 Greater Washington Government Contractor of the Year ($25 to $75 million) Awards Finalist</p></li></ul></div><div><ul><li><p>
2024 Consulting Magazine Tech Innovator</p></li></ul></div><div><ul><li><p>
2025 Northern Virginia Technology Council Tech100 Company</p></li></ul></div><div><ul><li><p>
2026 FORUM Innovation Awards &ndash; ChallengeAI by Brian Funk (CTO)</p></li></ul></div><div><ul><li><p>
2026 FORUM Disruptive Tech Change Agent &ndash; Brian Funk (CTO)</p></li></ul></div><div><ul><li><p>
2026 Orange Slices Elev8[X] Finalist</p></li></ul></div><p></p><div><p><br>
MetaPhase Consulting is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.</p></div></div><br>
#dice<br>
#LI-Hybrid</div>

Technical Writer

City of Indianapolis & Marion County

<div><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2></div>
<p></p><div><div><b>Agency Summary</b></div><p>
Established by the Indiana Constitution, the Marion County Clerk is the custodian of all court records, issues marriage licenses, and serves as the court&rsquo;s fiscal agent and trustee of child support payments. The Election Board receives nominations and petitions for elections, as well prepares ballots, and maintains voting machines by cultivating a productive, collaborative, and compliant work environment for our workforce to meet the needs of the residents of Indianapolis and Marion County.</p><div><b>
Job Summary</b></div><div>
This position is responsible for assisting with the oversight and coordination of various functional units within the Marion County Clerk&rsquo;s Office. Under the direction of leadership, the position supports daily operational activities; provides work direction, training, and guidance to employees; assists in monitoring departmental effectiveness and cash handling procedures; serves as a liaison with courts and partner agencies; responds to internal and external concerns involving Clerk&rsquo;s Office operations; and serves as a backup in the absence of the Director.</div><div></div><div><b><br>
Independent Judgment</b></div><div>
Position requires knowledge and application of established policies, procedures, and operational practices that guide most work activities and decision-making. The incumbent exercises independent judgment in prioritizing daily workflow, resolving routine operational issues, and providing guidance to staff within established parameters. Work is performed under the general direction of the Division Director, with the position assuming responsibility for coordinating division operations and completing necessary tasks in the Director&rsquo;s absence.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Responsibilities</b></h2></div>
<p></p><div><div><ul><li>Assists the Division Director in developing and implementing administrative and office management policies, procedures, and operational strategies for the Clerk&rsquo;s Office. Reviews operational data and workflow metrics, to monitor work unit effectiveness and recommends or assists with implementing process improvements as needed.</li><li>
Recommend operational controls, efficiency measures, and workflow improvements to enhance service delivery and departmental effectiveness. Assists in the development and implementation of new or revised procedures and programs.</li><li>
Provides work direction, training, guidance, and support to staff to ensure accurate processing and filing of required documents and records. Responds to technical questions and operational concerns and assists employees in understanding and applying policies, procedures, and workflow expectations.</li><li>
Assists the Division Director in monitoring employee performance and workplace conduct, including identifying operational concerns, documenting issues, participating in hiring processes, and providing input regarding corrective action, discipline, or performance management, as appropriate.</li><li>
Monitors inventory of office supplies and materials; informs the Director of items requiring replenishment and coordinates supply requests in accordance with established procedures.</li><li>
Reviews and balances daily financial transactions, receipts, and payment records to ensure accuracy and completeness. Performs end-of-day cash balancing and prepares daily deposits in accordance with established policies and procedures. Identifies discrepancies, researches variances, and informs the Director of inaccuracies while assisting in issue resolution.</li><li>
Greets visitors and responds to telephone, email, and in-person inquiries. Provides detailed information regarding office functions, court-related procedures, and departmental operations; evaluates concerns and determines appropriate resolutions, referrals, or escalation as necessary.</li><li>
Receives and processes court-related documents and payments, including appearances, motions, proposed orders, summonses, judgments, subpoenas, dispositions, stipulations, pleadings, child support payments, and related filings submitted in person, by mail, or through approved methods. Reviews documents for completeness and accuracy; certifies and time/date stamps filings; records and posts receipt of documents in case management systems; creates and maintains files; and routes materials to appropriate personnel.</li><li>
Confers regularly with the Division Director regarding work processes, staffing needs, operational issues, and priorities. Presents complex questions or concerns for guidance and monitors employee absences to ensure adequate staffing coverage and continuity of operations. Serves as a backup to the Division Director during absences, assisting with workflow coordination and continuity of daily operations.</li><li>
Performs all other duties as assigned by leadership. This description of duties and responsibilities is not intended to be all-inclusive and may be expanded to include additional duties or responsibilities deemed necessary by management.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div>High school diploma or equivalent required, with previous customer service experience and a minimum of four (4) years of clerical or administrative experience in a court, legal, or similarly regulated professional environment. Demonstrated ability to communicate effectively both orally and in writing, with strong attention to detail and organizational skills. Must possess excellent customer service skills, including the ability to interact professionally and courteously with the public, judicial officers, attorneys, justice partners, and coworkers in a high-volume environment. Ability to work collaboratively, promote teamwork, maintain confidentiality, and build effective working relationships is required. Proficiency in standard office technology and the ability to manage multiple tasks and deadlines is required.</div><div></div><div><b><br>
Preferred Job Requirements and Qualifications</b></div><div>
Associate degree or completion of post-secondary coursework in business administration, legal studies, criminal justice, public administration, or a related field preferred. Previous clerical or administrative experience in a court, legal, government, or similarly regulated environment preferred. Experience providing excellent customer service in a fast-paced, high-volume, and high-stress environment strongly preferred. Familiarity with court case management systems, court procedures, legal terminology, court documents, filing requirements, and applicable fines, fees, and payment processes are highly desirable. Previous supervisory, lead worker, or staff training experience preferred.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Working Conditions</b></h2></div>
<p></p><div><div>Work is primarily performed in a customer-facing office environment, with the majority of duties performed indoors during standard business operations. Position requires frequent interaction with the public, including individuals who may be experiencing acute stress, frustration, or emotional distress related to court matters and who may at times become agitated, rude, disruptive, or potentially confrontational. The position requires the ability to remain professional, exercise sound judgment, and utilize de-escalation and conflict resolution skills in high-stress situations. Limited travel or work outside the office setting may occur as operational needs require.</div><div></div><div><b><br>
Physical Conditions</b></div><div><ul><li>
Sitting at a desk the majority of the day</li><li>
Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds</li><li>
Tasks may involve extended periods of time at keyboard or workstation</li><li>
Tasks require the ability to perceive and hear sounds and see visual cues or signals</li><li>
Tasks require the ability to communicate orally</li></ul></div><div></div><div><b><br>
Equal Employment Opportunity</b></div><p><b>
The City of Indianapolis Marion County is an equal opportunity employer</b>. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.</p><p><b>
If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City-County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.</b></p></div></div></div><p></p>

Team Leader

Centurion Health

<div><p><b>Pay Rate $25 per hour + benefits!</b></p><p></p><p>
Centurion is proud to be the provider of comprehensive healthcare services Indiana Department of Correction.
</p><p>We are seeking a <b>Transitional Healthcare Facilitator </b>for needs at <b>Indiana Women's Prison</b> in <b>Indianapolis,</b><b> Indiana. </b>This position will typically be primarily scheduled at Indiana Women's Prison with at least one day per week at Heritage Trails (or more) depending on number of weekly releases at each site.</p><p>
The Transitional Healthcare Facilitator will be responsible for the development and implementation of transitional healthcare plans for incarcerated individuals scheduled for release. The Transitional Healthcare Facilitator will coordinate with the Indiana Department of Correction and other state and local agencies to ensure that pre-discharge planning and preparation is accomplished, and those re-entering society are provided with necessary services and resources.</p><ul><li>
Bachelor&rsquo;s degree in human services, social services, or criminal justice field</li><li>
Two years of experience working in a correctional setting</li><li>
Experience with/knowledge of community and state programs and services</li><li>
Two years of experience in re-entry services or release planning preferred</li><li>
Must maintain current tuberculosis screening documentation and active CPR and Automated External Defibrillator (AED) use certification</li><li>
Must be able to pass background investigation and obtain agency security clearance where applicable</li></ul><p></p><p><b>
Available Shift:
</b></p><ul><li><b>Full-time days, Monday-Friday
</b></li><li><b>Schedule is split, typically 4 days per week at Indiana Women's Prison and 1 day (or more) at Heritage Trails Correctional Facility (subject to change depending on number of weekly releases at each site)
</b></li></ul><p></p><p><b>Centurion is the provider of healthcare services for the Indiana DOC. To explore a non-medical career in corrections with Indiana DOC, text IDOC to 765-263-6322 to speak with a recruiter, or apply now at </b><b>https://www.in.gov/idoc/careers-in-corrections/</b><b>.</b></p><p>
</p><p></p><p><b>indmhm</b></p></div>

Transitional Healthcare Facilitator

The Columbus Organization

<div><div><div><div><div><div><b>About Us</b></div></div><div><div><div><div><br>
The Columbus Organization is a nationally recognized provider of behavioral health and case management services for individuals with intellectual and developmental disabilities. Our team is committed to providing person-centered services that promote dignity, independence, and community integration.</div></div></div></div></div></div></div><p></p><div><div><div><div><div><b><br>
Location</b></div></div><div><div><div><div><br>
This position is for Fort Wayne Indiana. Must be able to cover Allen County</div></div></div></div></div></div></div><p></p><div><div><div><div><b><br>
Summary of position</b></div></div><div><div><div><div><br>
The Indiana Case Manager serves as the primary coordinator of services for individuals with intellectual and/or developmental disabilities (I/DD), ensuring access to needed waiver, Medicaid State Plan, and community-based supports. This role operates within a person-centered framework, advocating for individuals to achieve meaningful life outcomes while ensuring compliance with Indiana DDRS, BQIS, and organizational standards.</div></div></div></div></div><div></div><div><div><div><b><br>
Essential Functions</b></div></div><div><div><div><div><ul><li><b><br>
Serve as Primary Liaison:</b> Build and maintain collaborative relationships with waiver participants, families, guardians, providers, state agencies (DDRS/BQIS), and community partners.</li></ul></div><div><ul><li><b><br>
Ensure Compliance &amp; Confidentiality:</b> Adhere to HIPAA, state regulations, and Columbus Community Services policies while maintaining the integrity and confidentiality of all records.</li></ul></div><div><ul><li><b><br>
Develop Person-Centered Plans (PCISP):</b> Facilitate the creation of strengths-based, person-centered Individualized Support Plans aligned with the individual&rsquo;s goals and vision for a meaningful life.</li></ul></div><div><ul><li><b><br>
Conduct Annual Planning &amp; Assessments:</b> Complete all required annual activities, including PCISP updates, budget development, and Level of Care determinations (LOCSI).</li></ul></div><div><ul><li><b><br>
Facilitate Individual Support Team (IST) Meetings:</b> Convene and lead IST meetings at least semi-annually, ensuring participation from the individual and authorized representatives.</li></ul></div><div><ul><li><b><br>
Perform Required Face-to-Face Visits:</b> Conduct in-person visits as required, including at least one annual in-home visit and unannounced visits when applicable for provider-owned or controlled settings (POCOS).</li></ul></div><div><ul><li><b><br>
Ensure Ongoing Engagement (90-Day Standard):</b> Maintain contact through visits or meetings at least every 90 days to ensure consistent oversight and relationship development.</li></ul></div><div><ul><li><b><br>
Monitor Service Delivery &amp; Utilization:</b> Evaluate services through visits, calls, and meetings to ensure alignment with the PCISP and authorized supports.</li></ul></div><div><ul><li><b><br>
Promote Health, Safety &amp; Risk Mitigation:</b> Identify, assess, and address risks to ensure the individual&rsquo;s health, safety, and well-being.</li></ul></div><div><ul><li><b><br>
Evaluate Outcomes &amp; Satisfaction:</b> Monitor individual satisfaction and service effectiveness; support quality improvement and standardized surveys.</li></ul></div><div><ul><li><b><br>
Maintain Accurate Documentation:</b> Complete case notes and document all encounters within required timelines (minimum monthly contact; documentation within 7 days).</li></ul></div><div><ul><li><b><br>
Complete Monitoring &amp; Compliance Activities:</b> Execute monitoring checklists, post-meeting documentation, and required follow-up within established timelines.</li></ul></div><div><ul><li><b><br>
Manage Incident Reporting:</b> Complete, submit, and track incident reports in accordance with BQIS requirements and ensure proper communication to all stakeholders.</li></ul></div><div><ul><li><b><br>
Disseminate Required Information:</b> Share PCISPs, Service Authorizations, Notices of Action, and incident reports with individuals, families, and IST members.</li></ul></div><div><ul><li><b><br>
Support Resource Navigation &amp; Community Integration:</b> Advocate for participants, connect them to services across funding sources, strengthen natural supports, and conduct community outreach to increase awareness of available services.</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Position Requirements</b></div></div><div><div><div><div><div><br>
<ul><li>
Must meet one (1) of the following:</li></ul><div><ul><li>
Bachelor&rsquo;s degree in a human services-related field from an accredited institution, including: Social Work, Psychology, Sociology, Counseling, Gerontology, Nursing, Special Education, Rehabilitation, or a closely related discipline; or</li><li>
Bachelor&rsquo;s degree in any field plus at least one (1) year of full-time, direct experience working with individuals with intellectual and/or developmental disabilities; or</li><li>
Licensed/Registered Nurse (RN) with at least one (1) year of experience in a human services setting; or</li><li>
In lieu of a bachelor&rsquo;s degree, a minimum of four (4) years of relevant experience in human services, social services, or a related field, including at least one (1) year of direct experience supporting individuals with intellectual and/or developmental disabilities</li></ul></div></div></div><div><br>
<ul><li>
Demonstrated initiative, accountability, and ability to work independently.</li></ul></div><div><br>
<ul><li>
Strong interpersonal and relationship-building skills.</li></ul></div><div><br>
<ul><li>
Commitment to person-centered practices and advocacy</li></ul></div><div><br>
<ul><li>
Ability to travel as required for in-home visits, provider meetings, and community-based work</li></ul></div><div><br>
<ul><li>
Valid state driver&rsquo;s license required</li></ul></div><div><br>
<ul><li>
Must maintain current automobile insurance and reliable access to a personal vehicle</li></ul></div><div><br>
<ul><li>
Must reside within the assigned service territory (exceptions may be made based on business needs)</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Skills, Knowledge &amp; Abilities</b></div></div><div><div><div><div><br>
<ul><li>
Proficiency in Microsoft Office 365 (Outlook, Word, Excel, Teams) and case management/documentation systems</li></ul></div><div><br>
<ul><li>
Knowledge of person-centered planning, case management practices, and professional documentation standards</li></ul></div><div><br>
<ul><li>
Ability to interpret and apply policies, procedures, and state regulations accurately</li></ul></div><div><br>
<ul><li>
Strong analytical skills to assess situations, evaluate data, and determine appropriate actions</li></ul></div><div><br>
<ul><li>
Ability to identify issues, collect and analyze information, and draw valid conclusions</li></ul></div><div><br>
<ul><li>
Skill in explaining rules, regulations, and services clearly to individuals, families, and stakeholders</li></ul></div><div><br>
<ul><li>
Advanced written communication skills, including report writing, case notes, and professional correspondence</li></ul></div><div><br>
<ul><li>
Effective presentation and verbal communication skills with the ability to engage individuals, families, providers, and interdisciplinary teams</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Travel/Work Environment</b></div></div><div><div><div><div><br>
<ul><li>
Combination of remote, in-office, and community-based work settings</li></ul></div><div><br>
<ul><li>
Frequent local travel required</li></ul></div><div><br>
<ul><li>
Occasional evening and weekend work may be required as job duties demand.</li></ul></div></div></div></div></div><div></div><div><div><div><div><div><b><br>
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.</b></div></div></div></div></div><div></div><div><div><div><b><br>
AAP/EEO Statement</b></div></div><div><div><div><div><div><br>
The Columbus Organization provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Columbus Organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div><div></div><div><br>
The Columbus Organization expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Columbus Organization&rsquo;s employees to perform their job duties may result in discipline up to and including discharge.</div></div></div></div></div></div></div></div><div></div>

Case Manager - Fort Wayne, IN

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