business analyst, wwgs business and customer analytics

instock manager, site support, wwgs inventory management

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business analyst, wwgs business and customer analytics Jobs in Seattle

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instock manager, site support, wwgs inventory management Jobs in Seattle

instock manager site support wwgs inventory management

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon's Worldwide Grocery Stores (WWGS) - Inventory Management business is transforming the grocery shopping experience through innovative retail formats. We are seeking an Instock Manager to join our team and play a critical role in ensuring customers find the products they want, when they want them. This role focuses on managing inventory availability and health across our grocery stores and fulfillment centers, partnering with vendors and internal teams to optimize the customer experience.
<br>
<br>
Amazon's grocery business has experienced remarkable growth, with groceries becoming some of our most frequently purchased items alongside everyday essentials like paper towels and household products. We've expanded same-day delivery for fresh groceries to over 2,300 U.S. cities, with perishable items like fruits and vegetables leading customer demand.
<br>
<br>
As an Instock Manager, you will be responsible for tactical execution of inventory strategies, working within defined frameworks to improve in-stock rates and reduce waste. You will analyze data to identify opportunities, manage vendor relationships, and collaborate with cross-functional partners to drive operational improvements. This is an excellent opportunity for someone to build foundational skills in inventory management while making a direct impact on customer satisfaction.<br>
<br>
Key job responsibilities<br>
<ul><li>Manage inventory availability and health metrics to improve in-stock rates and optimize inventory planning.</li><li>Perform business analysis to identify opportunities to improve revenue, profitability, and customer experience.</li><li>Track purchase orders, investigate delivery delays, and resolve order issues with vendors and suppliers.
</li><li>Partner with internal teams on purchasing workflows, tools, and process improvements.
</li><li>Manage day-to-day operational relationships with vendors and suppliers to ensure consistent product availability.</li><li>Analyze data to identify root causes of inventory issues and implement corrective actions.
</li><li>Support forecasting activities by monitoring trends and providing input on demand patterns.</li><li>Collaborate with category teams to understand product assortment and seasonal needs .</li><li>Create reports and dashboards to communicate inventory performance to stakeholders.
</li><li>Escalate roadblocks and risks appropriately while learning best practices in supply chain management.</li><li>Willingness and ability to travel occasionally to fulfillment centers, stores, and vendor locations.</li></ul><br>
A day in the life<br>
In your day-to-day role, you'll be responsible for the supply chain and inventory management for your assigned categories/sites. You'll continuously deliver results while creating new processes for improvement. You'll analyze data to optimize inventory levels, work with vendors on operational improvements, and partner with internal teams on automation initiatives. You'll also lead cross-functional initiatives that improve customer experience and enable new capabilities for our business, requiring you to pivot based on new challenges and learning.<br>
<br>
About the team<br>
The Worldwide Grocery Stores Inventory Management Team is building the future of grocery shopping for our customers, rooted in our innovative supply chain. We are expanding availability of perishable products across our network for both new and existing programs. Our team values problem-solving, analytical thinking, and supply chain understanding. We thrive in a high-energy environment where tactical and strategic activities are driven in parallel, and we're not afraid to roll up our sleeves to deliver results.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor's degree or equivalent</li><li>2+ years of supply chain, inventory management or project management experience, or Bachelor's degree</li><li>2+ years of Excel (pivots, lookups, etc.) experience</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>1+ years of professional work experience, or experience in SQL or other relational databases</li><li>Knowledge of statistics or other analytical techniques</li><li>Experience with process improvement, Kaizan, and Six Sigma, or experience in creating process improvements with automation and analysis</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, IL, Chicago - 53,700.00 - 94,000.00 USD annually<br>
USA, TX, AUSTIN - 53,700.00 - 94,000.00 USD annually<br>
USA, VA, Arlington - 53,700.00 - 94,000.00 USD annually<br>
USA, WA, Seattle - 80,200.00 - 94,000.00 USD annually</div><p></p>

Instock Manager, Site Support, WWGS Inventory Management

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
The Amazon Worldwide Grocery Stores team is looking for a Manager, Category Management to lead a team overseeing multiple facets of our multi-channel retail business (e.g., buying/vendor management, program management, trade planning) and identifying growth opportunities within our Center Store Household, Pet, and Baby space. They will be able to deliver results at both a strategic and tactical level across all aspects of the business and engage regularly with senior leaders.
<br>
<br>
You will have accountability for business results of your team and product categories. Your direct responsibility will be to manage performance of the product portfolio including hiring and development of your team; developing and growing vendor relationships; expanding product selection and vendor base; leading negotiations; setting category strategy; collaborating on marketing programs; driving sales and margin improvements; and creating best-in-class customer experiences.<br>
<br>
The ideal candidate will have experience managing a team, have familiarity and experience in managing a financial P&amp;L, and strong customer experience intuition, business and product sense combined with solid understanding of technical concepts. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, exceptional communications, and leadership are essential to success in this role.<br>
<br>
Key job responsibilities<br>
<ul><li>Manage, hire and develop a team of Category and Vendor Managers</li><li>Manage the P&amp;L of an existing product portfolio while exploring new opportunities and innovation</li><li>Collaborate with functional partners (demand planning, inventory management, marketing, private brands, etc.) in order to deliver against KPIs (revenue, units, instock rate, shrink, etc.)</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>5+ years of negotiations and vendor management experience</li><li>Experience driving direction and alignment with cross-functional teams</li><li>Bachelor's degree</li><li>3+ years of team management experience</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience using data to influence business decisions</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, NY, New York - 154,000.00 - 208,300.00 USD annually<br>
USA, WA, Seattle - 140,000.00 - 189,400.00 USD annually</div><p></p>

Manager, Category Management, Worldwide Grocery Stores (WWGS)

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
The Amazon Worldwide Grocery Category Management team is looking for a Sr. Category Manager, Protein, who will play a critical role developing category goals, strategies, and assortment tailored to our customers in the complex and growing Protein category. They will be responsible for multiple facets of our multi-channel retail business (e.g., buying/vendor management, program management, trade planning, sourcing) including identifying growth opportunities within our Center Store Frozen space, executing category resets, and delivering business results through data-rich, customer-centric product selection, pricing, presentation, and promotions. They will be able to deliver results at both a strategic and tactical level across all aspects of the business.<br>
<br>
Note - This role requires domestic travel at least once per quarter.<br>
<br>
Key job responsibilities<br>
<ul><li>Strategy &amp; Innovation: Create data-driven customer centric category strategies that leverage customer insights, market trends, and competitive analysis.</li><li>Drive Success: Take ownership of the financial performance for your category. Develop and execute seasonal strategies that align with our business goals.</li><li>Curate Assortments: Collaborate with suppliers to bring the best products to our multi-channel grocery business. Lead line reviews, assortment planning, and item forecasting.</li><li>Pricing &amp; Promotion: Help shape pricing strategies that balance profitability with customer value. Work with marketing teams to support impactful promotional events.</li><li>Item Management: Maintain accurate item level data that adhere to regulatory compliance.</li><li>Cross-Functional Collaboration: Work closely with Marketing, Instock, Operations, Trade Planning, Demand Planning and other teams to ensure smooth execution of category goals.</li><li>Dive Deep &amp; Test and Learn: Monitor category performance and adapt strategies based on data insights. Lead testing initiatives to continuously improve our offerings.</li><li>Brand Advocacy: Consistently represent and promote our brand values, products and mission, acting as a trusted representative internally and externally.</li><li>Mentorship: Share your knowledge and experience by coaching new team members. Be a resource for the wider team on category management best practices.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor's degree, or 5+ years of professional or military experience</li><li>5+ years of account management, project or program management or buying experience</li><li>Experience with business analysis and P&amp;L management</li><li>Experience negotiating with internal and external stakeholders</li><li>5+ years of with Excel experience</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience driving direction and alignment with cross-functional teams</li><li>Experience using data to influence business decisions</li><li>MBA</li><li>Knowledge of Microsoft Access or SQL</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, NY, New York - 133,300.00 - 185,000.00 USD annually<br>
USA, VA, Arlington - 121,200.00 - 163,900.00 USD annually<br>
USA, WA, Seattle - 121,200.00 - 163,900.00 USD annually</div><p></p>

Sr. Category Manager, Protein, Worldwide Grocery Category Management

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Worldwide Grocery Stores (WWGS) is seeking an experienced analyst to join our Business and Customer Analytics team. This role will be responsible for generating business insights that lead to partner actions and strategy across the company.
<br>
<br>
In this role you will support analytics initiatives and provide comprehensive analysis for assigned and ad hoc requests. You will analyze and synthesize business and customer performance data using internal and external sources. Your insights will inform business decisions across multiple teams and contribute to goal achievement. You will partner on new analytics development and work collaboratively with other Analytics teams, Finance, Data Science, Marketing, and Business Intelligence Engineers to identify reporting needs and implement solutions for analytical process improvements.<br>
<br>
Key job responsibilities<br>
<ul><li>Provide strategic guidance by delivering data-driven, actionable insights that support leadership and key partner teams</li><li>Contribute to strategic discussions and generate business hypotheses</li></ul>
- Analyze business impact levers (promotions, -price, product, customer, etc.) using 3rd party competitive landscape tools, customer behavior metrics, and data science models.
<br>
<ul><li>Own and drive analytical projects from definition through delivery by working across stakeholder teams as a key point of contact</li><li>Collaborate with business partners to identify gaps in analytical processes and reporting</li><li>Work with cross-functional partners to address gaps and influence decision making</li><li>Synthesize and communicate complex data and analyses through effective written documents and presentations</li><li>Mentor and develop more junior analysts by sharing analytics best practices and domain knowledge</li><li>Translate complex data and analyses to various levels within the organization to generate actionable insights.</li><li>Present information effectively and respond to questions in meetings involving various levels of leadership.</li><li>Be analytically curious by investigating the &ldquo;why&rdquo; behind various results</li><li>Build and maintain dashboards using tools such as QuickSight, Tableau, or similar platforms to enable self-service access to performance metrics.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor's degree or equivalent</li><li>3+ years of business analyst, data analyst or similar role experience</li><li>3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience</li><li>Experience with SQL</li><li>Experience making business recommendations and influencing stakeholders</li><li>Experience defining requirements and using data and metrics to draw business insights</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field</li><li>Experience in data science, business analytics, business intelligence, or similar experience in big data environments</li><li>Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions</li><li>Experience in financial analysis, retail buying, retail planning &amp; allocation, product/project management, marketing, business development, consulting, negotiation or supply chain</li><li>Experience with advanced analytics</li><li>Experience that includes strong analytical skills, attention to detail, and effective communication abilities</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, TX, Austin - 74,300.00 - 130,100.00 USD annually<br>
USA, WA, Seattle - 82,700.00 - 130,100.00 USD annually</div><p></p>

Business Analyst, WWGS Business and Customer Analytics

Maintenance Man

<p><b>Job Overview</b><br/>We are seeking a reliable and detail-oriented Cleaning Assistant Manager to support the Cleaning Manager in delivering high-quality results across all projects. In this role, you will help coordinate team schedules, provide hands-on cleaning support, and step in as needed to keep operations running smoothly.</p><p>You will regularly assist with site walks, communicate with on-site supervisors to ensure satisfaction with progress, and identify opportunities for additional work while keeping projects within scope. This role also involves helping manage logistics between job sites, including moving materials and ensuring each location is properly equipped.</p><p>We are looking for a positive, motivated individual who takes pride in quality work and team support. This is a great opportunity to be involved in a variety of services, including janitorial, commercial construction cleaning, and residential turns.</p><p><b>Duties:</b></p><ul><li>Perform scheduled cleans with MMU team, efficiently and effectively.</li><li>Resolve cleaning questions and issues with teams on site.</li><li>Accurately document all work performed in Procore, including descriptions, materials used and time spent.</li><li>Provide timely updates to Cleaning Manager on work progress and any issues encountered.</li><li>Ensure all work is completed to a high standard of quality, while also following safety.</li><li>Communicate with supers on site, provide updates, check on progress and complete final walk throughs.</li><li>Assist in collecting, moving, maintaining MMU supplies and equipment to all sites.</li><li>Participate in job walks.</li><li>Assist in training and developing the staff to meet schedule expectations, cleaning standards and customer satisfaction.</li></ul><p><b>Experience</b></p><ul><li>2+ years experience in janitorial and/or construction cleaning</li><li>Strong management skills</li><li>Extensive knowledge of cleaning techniques, equipment operation, and safety on construction sites</li><li>Demonstrated leadership qualities with excellent communication skills to motivate staff and liaise with clients and management</li><li>Bilingual</li></ul><p>Pay: $24.00 - $26.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul><p>Language:</p><ul><li>English and Spanish (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Seattle, WA (Required)</li></ul><p>Work Location: On the road</p>

Cleaning Assistant Manager

LSG Sky Chefs

<div><p><b>Job Title:</b> Sr. PM Operations Manager<br>
<b>Job Location:</b> Seattle-USA-98188<br>
<b>Work Location Type:</b> On-Site<br>
<b>Salary Range:</b> $113,454.17 - 142,000.00<br>
</p><p></p><div><div><div><h2 class="jobSectionHeader"><b>About us</b></h2>
</div><div><p>
Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation&rsquo;s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At Sky Chefs, a career is more than a job &ndash; it&rsquo;s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America&rsquo;s first, foremost, and finest and take your career to new heights.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose Statement</b></h2>
</div><div><p>
We are seeking a seasoned leader to serve as the Sr. PM Operations Manager on Duty, responsible for overseeing all operational departments&mdash;including Transportation, Assembly, Kitchen, and Warehouse.</p><p></p><p><br>
This role ensures that production and productivity targets are consistently achieved, staffing levels are maintained, and all shift activities run smoothly and efficiently.</p><p></p><p><b><br>
Shift begins at 5:00 PM.</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Main Accountabilities</b></h2>
</div><div><ul><li>Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.</li><li>Responsible for department costs to budget through effective manpower planning, scheduling and overtime usage</li><li>Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations</li><li>Ensure on-time and accurate production in the preparation of food/equipment and catering of flights</li><li>Investigate customer quality issues, develop and implement corrective actions</li><li>Maintain an ongoing, positive and pro-active relationship with all internal and external customers</li><li>Attend the daily operations briefing</li><li>Ensure par levels of customer inventory and customer specific goods</li><li>Provide data for the development of an annual business plan and budgeting for the department</li><li>Ensure optimal deployment of human, technical and material resources in the department</li><li>Initiate and control continuous optimization of processes</li><li>Open availability, weekends and holidays as operations require</li></ul><p><b>
Leadership</b></p><ul><li>
Ensure that the area of responsibility is properly organized, staffed and directed</li><li>
Guide, motivate and develop the subordinate employees within the Human Resources Policy</li><li>
Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team</li><li>
Make the company's values and management principles live in the department(s)</li><li>
Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations</li><li>
Participate and support company sponsored initiatives such as Global Quality Standard (GQS), Hazard Analysis and Critical Control Points (HACCP), Lean Manufacturing, Employee Safety<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills and Experience</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree or equivalent experience required</li><li>Three to five years of directly related experience required in a management role</li><li>Experience in using and managing Variable Production Systems and schedules</li><li>Strong presentation, communication, training and interpersonal skills</li><li>Proven success in improving work processes and leading change in a complex, fast environment</li><li>Excellent analytical and conceptual skills</li><li>Demonstrable record of understanding and meeting customer expectations</li><li>Proven track record of understanding the drivers of product and labor cost variances</li><li>Good knowledge of Microsoft Office and Windows-based computer application</li><li>Open availability, weekends and holidays as operations require</li></ul></div></div></div>
<p><b>
LSG Sky Chefs</b> is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.</p></div>

Sr. PM Operations Manager

Vertiv

<p></p><div><div><div><div><div><div><div><div><div><div><div><p><b>POSITION SUMMARY
</b></p><p>A Cooling CE is responsible for installation, commissioning, scheduled and emergency service on Liebert Air products. The Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Cooling CE is also required to maintain continuous communication with Area/District Offices, and direct manager.<br>
</p><p></p><p><b>RESPONSIBILITIES
</b></p><p><b>ROLE
</b></p><ul><li>Rely on direction to accomplish goals
</li><li>Perform a number of work-related tasks
</li><li>Capable of working under direct supervision or independently based upon training
</li><li>Maintain certifications per Job requirements
</li></ul><p><b>TECHNICAL
</b></p><ul><li>Render on site and phone assistance to customers.
</li><li>Communicate with National Technical Support on equipment issues
</li><li>Perform work related tasks according to company guidelines for scheduled maintenance
</li><li>Implement Field Change Notices according to published guidelines
</li><li>Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
</li></ul><p><b>SAFETY
</b></p><ul><li>Operate in a safe manner in accordance with published safety guidelines
</li><li>Must wear appropriate PPE as per company guidelines and accordance with job duties
</li><li>Adhere to work hours policy guidelines &ndash; &ldquo;14 hours rule&rdquo;
</li><li>Report all work related accidents or injuries within 24 hours to the appropriate personnel.
</li></ul><p><b>ADMINISTRATION
</b></p><ul><li>Provide accurate and timely reporting according to company guidelines
</li><li>Timecards, expense reports, mileage reports, ticket closure, forms et al.
</li><li>Maintain individual inventory in accordance with company policy
</li><li>Maintain company property according to company policies
</li><li>Vehicle, credit cards, PPE, test equipment, laptop, pager, et al.
</li></ul><p><b>CUSTOMER SATISFACTION
</b></p><ul><li>Provide proper and adequate communication to internal and external customers
</li><li>Provide estimated time of arrival to the customer for where applicable
</li><li>Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment
</li><li>Strive to provide all customers a &ldquo;first time fix&rdquo; for their equipment
</li><li>Maintain customer satisfaction rates according to company guidelines
</li><li>Attend Customer Meetings as required
</li></ul><p><b>PERFORMANCE
</b></p><ul><li>Maximize productivity by combining service opportunities
</li><li>Complete all work in an efficient and timely manner
</li><li>Capable of making technical and commercial decisions under pressure
</li><li>Properly evaluate site and equipment for appropriate billing status
</li><li>Maintain productive utilization rate according to company guidelines
</li><li>Perform inventory cycle counts according to company guidelines
</li><li>Adhere to company dress code and safety regulations
</li><li>Meet or exceed on-site response time requirements for each customer
</li><li>Understand and comply with company startup/escalation processes and procedures
</li><li>Maintain proper and adequate level of internal communications
</li><li>Managers, co-workers, Support Services, electronic communications, et al.
</li><li>Perform several work-related tasks
</li><li>Capable of working under direct supervision or independently based upon training
</li>Maintain certifications per Job requirements<br>
<li>
</li></ul><p></p><p><b>QUALIFICATIONS
</b></p><ul><li>Required experience (one or more of the following)
</li><li>High School Diploma or G.E.D. equivalent
</li><li>HVAC &ndash; Certificate Program degree or equivalent experience in the field.
</li><li>Six years military experience in a related field
</li><li>Equivalent industry experience with EPA refrigerant license
</li><li>Basic electrical knowledge
</li><li>Interpersonal Skills
</li><li>Professional
</li><li>Reliable
</li><li>Team Player
</li><li>Familiarity with electrical / electronic test equipment and fundamentals
</li><li>Must be able to read and interpret electrical line diagrams and blueprints
</li><li>Working knowledge of OHM&rsquo;s law and HVAC theory
</li><li>Technical skills
</li><li>Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions
</li><li>Elementary fix/repair techniques based on directed supervision
</li><li>Capable of completing tasks and return unit to full operating conditions based upon directed supervision
</li><li>Ability to summarize and report all work related tasks performed
</li><li>Strong skill sets:
</li><li>Communication skills
</li><li>Customer service skills
</li><li>Troubleshooting skills
</li><li>Safety procedures
</li><li>Organizational and planning skills
</li><li>Computer skills
</li>Mechanical aptitude<br>
<li>
</li></ul><p></p><p><b>PHYSICAL &amp; ENVIRONMENTAL DEMANDS
</b></p><ul><li>While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds
</li><li>Extreme cold (below 32*)
</li><li>Extreme heat (above 100*)
</li><li>Noise Level (Medium / High need to shout to be heard)
</li><li>Working around moving machinery (fork-lifts, tractors)
</li><li>Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
</li><li>Work outdoors (no effective protection from weather)
</li><li>Travel is required
</li><li>Flexible schedules (weekends, evenings, and holidays)
</li><li>May have on-call responsibility
</li><li>Valid driver&rsquo;s license
</li>Must be at least 18 years old<br>
<li>
</li></ul><p></p><p>Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.<br>
</p><p></p><p><b>WORKING CONDITIONS:
</b></p><ul><li>Travel is required
</li><li>Flexible schedules (weekends, evenings, and holidays)
</li><li>May have on-call responsibility
</li><li>Valid driver&rsquo;s license
</li><li>Must be at least 18 years old
</li></ul><p><i>The anticipated salary range for this role in the Seattle locality is between $65,000 to $75,000 per year: geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee&rsquo;s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process.</i></p></div></div></div></div></div></div></div></div></div></div></div><p></p>

Cooling Customer Engineer-Data Center Thermal Technician

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