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case manager - dtla icms (jr 5538)

intensive case manager

Libertana Home Health

<div>Job Description
Position: ICMS Case Manager
Pay Range: $24.00-$27.00 PER HR
Reporting To: ICMS Program Manager
Work Type: On-site 

POSITION SUMMARY:
This position will deliver intensive case management services to assist clients in achieving the highest level of independence, mental, physical, and emotional well-being. Permanent supportive housing provides services with a whatever it takes for as long as it takes attitude. Participation in services is voluntary; however, staff are responsible for finding ways to engage the most service-resistant tenants. The Case Manager will work collaboratively with the Site Manager, Clinical Supervisor, Director of Services, Mental Health Providers, and Property Manager, to mitigate tenant problems and proactively address issues that put tenants at-risk of eviction.
QUALIFICATIONS:
<div><ul><li>Bachelor&rsquo;s degree in social work or Mental Health related field preferred.</li></ul>
<ul><li>Minimum one year experience with the homeless population. Or a minimum of two years of experience providing direct mental health or intensive case management services to homeless/chronically homeless individuals.</li></ul>
<ul><li>Experience working with clients with mental illness, chronic health issues, and substance use disorders.</li></ul>
<ul><li>Expertise in the following areas: chronically homeless individuals, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc.</li></ul>
<ul><li>Proficient knowledge of managed care organizations, Medicare, and Medi-Cal</li></ul>
<ul><li>Excellent interpersonal skills and sensitivity to working with culturally diverse populations.</li></ul>
<ul><li>Well-organized and able to comply with documentation and reporting requirements.</li></ul>
<ul><li>Ability to maintain professional boundaries with clients and effectively manage time.</li></ul>
<ul><li>Current CPR certification.</li></ul></div> 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following is a representation of the major duties and responsibilities of this position. The agency will make reasonable accommodations to allow otherwise qualified applicants with disabilities to perform essential functions 

<div><ul><li>Outreach and engagement</li></ul>
<ul><li>Intake, assessment, and individualized service plans</li></ul>
<ul><li>Assistance with rental subsidy and lease applications, housing location, and eviction prevention</li></ul>
<ul><li>Ongoing onsite case management</li></ul>
<ul><li>Linkages to health, mental health, and substance use disorder services</li></ul>
<ul><li>Assistance with benefits establishment</li></ul>
<ul><li>Transportation</li></ul>
<ul><li>Assistance with life skills and community participation, volunteer and educational opportunities, and employment</li></ul>
<ul><li>Conforms to all agency policies and procedures.
</li></ul><ul><li>Maintains/conserves confidentiality of patient and agency information always with HIPAA regulations.
</li></ul><ul><li>Regularly attend and participates in scheduled case conferences, staff meetings and agency in-services.
</li></ul><ul><li>Follows policies and procedures as per Employee Handbook.
</li></ul><ul><li>Maintains all required credentials up to date.
</li></ul><ul><li>Reports Fraud and Abuse.
</li></ul><ul><li>Knowledge of mandated reporting.
</li></ul><ul><li>Conducts timely recording and/or documentation of client contact.
</li></ul><ul><li>Attend Department meetings (in person, by phone or on the web).
</li></ul><ul><li>Performs other duties as assigned.</li></ul> 
</div>
PHYSICAL REQUIREMENTS:
<ul><li>Stand, sit, talk, hear, and use of hands and fingers to operate computer, telephone, and keyboard on a frequent basis up to 20% of the time.
</li><li>Reach, stoop, kneel and bend up to 15% of the time</li>
<li>Moderate amount of walking up to 15% of the time.</li>
<li>Moderate amount of driving up to 50% of the time.</li>
<li>Close vision requirements due to computer work on a frequent basis</li>
<li>Light to moderate lifting may be required up to 25lbs on a frequent basis.
</li><li>Pushing and pulling up to 25lbs.</li></ul></div>

ICMS Case Manager

The People Concern

Role: Case Manager - Amani
 Reports to: Program Manager
 Program: Housing Retention
 Department: Housing
 Location: Amani Apartments - 4200 W. Pico Blvd, Los Angeles, CA 90019
 Setting: 100% Onsite
 Schedule: Monday - Friday 8am - 4:30pm
 Status: Full-time/Non-Exempt/Non-Management
 Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
 Openings: 1
 
Job Description Summary Required to answer. Multi Line Text.
 Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
 
Job Description Essential Duties and Responsibilities: 
1. Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).
 2. Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
 3. Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients’ treatment team.
 4. Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
 5. Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
 6. Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
 7. Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
 8. Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
 9. Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
 10. Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
 11. Assist Clients in applying for and obtaining all benefits to which they are entitled.
 12. Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
 13. Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
 14. Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
 15. Communicate effectively with property managers and other third party partners.
 16. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
 17. Adapt workload as directed by supervisor in response to funder expectations.
 18. Other duties, as assigned.
 
Job Description Qualifications: 
1. At least one year of experience working with homeless individuals AND have a social work/mental health related bachelor’s degree OR have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by the funder.
 2. Demonstrated knowledge of issues faced by a culturally diverse population
 3. Proficiency In Word, Excel and Outlook required
 
Job Description Preferred Qualifications: 
At least one year of experience working with homeless individuals AND have a social work/mental health related bachelor’s degree OR have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by the funder.
 Job Description Work Environment
 1. Field (may need to travel) and indoor office environment
 2. On occasion walk or drive to different local sites
 3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
 4. Will necessitate working in busy and at times loud environments
 5. Will be exposed to elements like cold, heat, dust, noise and odor
 6. May need to bend, stoop, twist, and sit throughout the day
 7. Able to thrive in a work environment emphasizing teamwork and collaboration
 
EXPECTED BEHAVIORS OF ALL STAFF
 1. Act as a role model
 2. Demonstrate a sense of responsibility
 3. Continuously learn and improve
 4. Acknowledge your own areas of improvement
 5. Hear and provide honest, specific and direct feedback
 6. Create an environment where everyone is welcomed valued and respected
 7. Collaborate
 
Equal Opportunity Employer
 The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
 About the People Concern
 The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
 
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
 
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
 Benefits & Perks
 <ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
</ul>

Case Manager- Amani Apts

St. Anne's Family Services

<div>Join us at St. Anne&rsquo;s Family Services: Making a Difference in Families' Lives
About Us: St. Anne's Family Services is dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking a Case Manager to join our team and be a vital part of this mission.
Why Choose Us:<ul><li>
Making a Difference: Every day, you'll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams.</li><li>
Collaborative Environment: Join a passionate team dedicated to our mission, where your insights and expertise are valued.</li><li>
Professional Growth: We support your career development and offer training to help you grow.</li><li>
Community Impact: Become part of a trauma informed organization that makes a positive difference.</li><li>
Work-Life Flexibility: We offer hybrid schedules for many roles and a 9/80 work schedule.</li></ul>
Salary and Benefits:<ul><li>
Pay Rate: $22/hourly
</li><li>Paid Time Off: 10 paid holidays, and a generous PTO policy</li><li>
Employee Assistance Program (EAP)</li><li>
Medical, Non-Stop Benefits Card (we pay for most medical services and copays!)</li><li>
Dental, and Vision Insurance, Pet Insurance</li><li>
Chiropractic and Acupuncture services, 20+ visits per year</li><li>
Disability Insurance</li><li>
403(b) Retirement Plan</li><li>
403(b) Company Match</li><li>
Flexible Spending Accounts (FSA)</li><li>
And more!</li></ul>
Compensation: In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.
About the Program:
<ul><li>Permanent Supportive Housing Program (Beverly Terrace): This low-income housing program serves homeless and chronically homeless families, as well as families at-risk for homelessness.</li></ul>
Role Summary: Working under the supervision of the Program Manager, the Case Manager will be responsible for providing intensive case management services (ICMS) in a residential setting to formerly homeless and chronically homeless families. The Case Manager will perform specialized tasks including intensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals, and linkages to all tenants. The CM- will document all tenant interactions and input that data into the Homeless Management Information System (HMIS) database and (CHAMP) database. The case manager shall serve as the central point of contact and coordinator of critical services access for each of the tenants assigned to their caseload.<ul><li>
Schedules:
<ul><li>Monday through Friday, 9:00am to 6:30pm, with a flex Friday(9/80 schedule)</li><li>
Monday through Friday, 8:30am to 6:00pm, with a flex Friday(9/80 schedule)</li></ul></li><li>
Location: 3330 Beverly Blvd, Los Angeles, CA 90004</li></ul>
Duties and Responsibilities:<ul><li>
Implement the Housing for Health Intensive Case Management Services (ICMS) Program Guide and apply the &ldquo;Whatever It Take&rdquo; philosophy to your work as an ICMS case manager.</li><li>
Ensure that clients are referred t and linked to needed services (i.e. medical care, mental health, substance abuse, food banks, transportation)</li><li>
Identify resources that a tenant needs to successfully navigate the housing process</li><li>
Develop, assist and facilitate weekly Life Skills and/or Informational groups that will provide tenants with support in thriving in the various Life Domains as well as their ability to maintain their housing.</li><li>
Provide and maintain weekly updates in CHAMP and Clarity (HMIS) by entering case notes and permanent housing updates</li><li>
Process housing applications and provide appropriate client outreach and engagement to achieve their housing and service goals.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s Degree in Behavioral Science and a minimum of one year of full-time experience working with homeless individuals or families, or equivalent work experience with this population</li></ul>
OR<ul><li>
High School Diploma with a minimum of two years of full-time experience working with homeless individuals or families, or equivalent experience with this population</li><li>
Must have experience working with participants with mental illness, chronic health issues, and substance use disorders.</li><li>
Bilingual in Spanish/English preferred.</li><li>
Must possess and maintain a valid California Driver&rsquo;s License and a driving record acceptable to the agency&rsquo;s insurance carrier.</li></ul>
St. Anne's Family Services is an equal opportunity employer and encourages candidates from all backgrounds to apply!</div>

Case Manager, Supportive Housing

A Community of Friends

<div>Description: Summary
This position will work as part of permanent supportive housing case management team. This position as part of the Intensive Case Management Services (ICMS) to formally homeless individuals and families with chronic medical conditions and co-occurring disorders, who are high utilizers of the Department of Health Services (DHS) hospital and outpatient system. Under the direction of the Tenant Services Supervisor, the Case Manager I (CM-I) is responsible for providing individual case management to formerly homeless individuals and families utilizing a theoretical framework incorporating Motivation Interviewing (MI), Critical Time Intervention (CTI) and Stages of Change (SoC). This framework provides the CM-I with tools that reflect best practices to motivate tenants to achieve their goals in a non- judgmental manner. The CM-I will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals and linkages to all tenants. The CM-I will document all tenant interactions and input that data into the Homeless Management Information System (HMIS) and the CHAMP (DHS) database.
Responsibilities
Direct Services<ul><li>Provide individual case management referrals and supportive services for tenants</li><li>Maintain daily and weekly contact with all tenants</li><li>Work with a diverse and marginalized tenant caseload experiencing many barriers including chronic homelessness, trauma, medical, mental health and substance use</li><li>Create and provide group supportive services to tenants</li><li>Maintain proper documentation and current case notes in a computerized database system (CHAMP and HMIS)</li><li>Process housing applications using the Coordinated Entry System (CES), Family Solutions Center (FSC) and interview potential tenants for permanent supportive housing</li><li>Provide coverage for programs which are occasionally conducted during evening and weekend hours</li><li>Collaborate with tenant to develop individual goal plans aimed at improving overall well-being and housing stability</li><li>Provide crisis management services to support tenant housing retention, increase income and build community engagement</li><li>Provide coverage for programs which are occasionally conducted during evening and weekend hours</li><li>Responsible for reporting abuse, as a mandated reporter which includes immediately reporting any concerns with respect to violation of a person&rsquo;s rights, actual and/or suspected abuse</li><li>Present tenant case reviews to the Tenant Services Supervisor on a bi-weekly basis</li><li>Transport tenants in ACOF van to various agencies such as LACDMH, DMV or other support group meetings</li><li>Work cooperatively and cohesively with other Services and Property Management Staff including participation in bi-weekly property meetings, trainings and emergency interventions</li></ul>
Requirements:

To perform effectively in this position, the CM-I (ICMS) must have:
Basic Qualifications:<ul><li>BA in Social Services Field</li><li>Two (2) years case management/client advocacy services with people who have been homeless and/or have a mental illness</li><li>One (1) year experience utilizing a client tracking database system</li><li>Demonstrated experience in developing and facilitating providing life skills groups</li><li>Proficiency with Microsoft software programs (Word, Excel, Power Point, Outlook)</li><li>Communicate effectively both in verbal and written formats</li><li>Sensitivity and appreciation of diverse tenant populations as a benchmark to effectively to promote community and independent living skills</li><li>Ability to provide non-judgmental support and direction to individuals and families in stressful circumstances</li><li>Proficiency with the CHAMP and HMIS database systems</li><li>Ability to provide crisis management services in challenging environments</li><li>Proficiency with keyboarding skills to produce correspondence, email and reports</li><li>Experience working in a setting striving towards a team-building environment</li><li>(6) months experience utilizing evidence based practices in a social services field</li></ul>
Preferred Qualifications:<ul><li>Bilingual (English/Spanish)</li><li>Ability to provide basic practice case management approaches in permanent supportive housing with individuals and/or families confronted with a mental health diagnosis</li><li>Demonstrated experience in developing and facilitating providing life skills groups</li><li>Knowledge of the Coordinated Entry System and a familiarity with the VI-SPDAT</li><li>Extensive knowledge of the Team Concept and ability to navigate a variety of social services systems</li><li>Valid California driver&rsquo;s license</li><li>Access to a personal vehicle to be used to conduct ACOF business</li><li>Ability to meet California minimum and ACOF insurance requirement</li></ul>
We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at cnolan@acof.org.
ACOF will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.</div>

ICMS Case Manager I

People Assisting The Homeless (PATH)

<div><div>WHY WORK FOR US? 
We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.</div> 
JR 5537 
Case Manager 
Los Angeles, CA 90004 
Salary: $23.24 to $28.28 per hour 
Pay Frequency: 24 Pay Periods Per Year 
Full Time 
Non-Exempt 
Driving Required 
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

**The schedule for this position is Monday-Friday, 8:00am-4:30pm, as well as one Saturday once a month.**

-

PATH is seeking passionate candidates to join our SHS Team as a Case Manager for our PATH Metro Villas II office on Westmoreland Avenue in Los Angeles.

ABOUT PATH 
Since its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT OUR SUPPORTIVE HOUSING SERVICES
 
Our Supportive Housing Services (SHS) programs provide Intensive Case Management Services (ICMS) in a Permanent Supportive Housing (PSH) setting to individuals who have experienced homelessness and have a history of chronic health, mental health, and/or co-occurring conditions. Services are centralized and provided to clients living on-site to ensure ease of access to the resources necessary for long-term housing stabilization, improving their quality of life and community integration.

ABOUT THE CASE MANAGER 
The Case Manager role's main function is to assist clients in breaking the cycle of homelessness by utilizing a &quot;whatever it takes&quot; approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing.

Position Responsibilities include:
<ul>
<li>Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs.</li>
<li>Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals</li>
<li>Completes program specific assessments (e.g. VI-SPDAT)</li>
<li>Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake</li>
<li>Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents</li>
<li>Maintains confidentiality of client files per HIPAA and all applicable guideline</li>
</ul>
WHAT YOU BRING 
We're looking for candidates with:
<ul>
<li>Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.</li>
<li>Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.</li>
<li>Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.</li>
<li>Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.</li>
<li>Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.</li>
<li>Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.</li>
</ul>
PREFERRED QUALIFICATIONS

The following education and professional experience is preferred:
<ul>
<li>Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.</li>
</ul>
MINIMUM QUALIFICATIONS
<ul>
<li> All levels of education and experience are welcome.</li>
</ul>
MANDATORY REQUIREMENTS 
Regardless of qualifications, candidates must:
<ul>
<li>Have employment eligibility verification</li>
<li>Have or be able and willing to obtain CPR/First Aid training</li>
<li>Successfully complete the following as a condition of hire:
<ul><li>Tuberculosis Test</li>
<li>Background Screening</li>
<li>Drug Test</li>
</ul>
</li></ul>DRIVING 
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:
<ul>
<li>Have reliable transportation</li>
<li>A valid driver's license</li>
<li>Proof of insurance and ownership for personal vehicles used during work duties</li>
<li>The ability to qualify for PATH's insurance coverage</li>
</ul><div>
EMPLOYMENT ELIGIBILITY 
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

CALIFORNIA-BASED WORK EXPECTATIONS 
We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.

WHAT WE OFFER 
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

READY TO MAKE A DIFFERENCE THROUGH ACTION? 
If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.</div></div>

Case Manager - PATH Metro Villas II (JR 5537)

Role: Case Manager
 Reports to: Program Manager
 Program: 1603- Housing Retention
 Department: Permanent Housing
 Location: La Guadalupe - 1800 E. 1st Street, Los Angeles, CA 90033
 Setting: 100% Onsite
 Schedule: Monday - Friday, 8:00am - 4:30pm
 Status: Full-time/Non-Exempt/Non-Management
 Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
 Openings: 1
 
Job Description Summary: 
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
 
Job Description Essential Duties and Responsibilities: 
<ul>
<li>Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).</li>
<li>Develop relationships with Clients with a focus on facilitating independence and maintenance of Improved physical and mental health.</li>
<li>Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients’ treatment team.</li>
<li>Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.</li>
<li>Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.</li>
<li>Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.</li>
<li>Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.</li>
<li>Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.</li>
<li>Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.</li>
<li>Maintain confidentiality of Client information per HIPAA and internal agency guidelines.</li>
<li>Assist Clients in applying for and obtaining all benefits to which they are entitled.</li>
<li>Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.</li>
<li>Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.</li>
<li>Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.</li>
<li>Communicate effectively with property managers and other third party partners.</li>
<li>Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.</li>
<li>Adapt workload as directed by supervisor in response to funder expectations.</li>
<li>Other duties, as assigned.</li>
</ul>
Job Description Qualifications: 
<ul>
<li>High School Diploma or GED or Equivalent</li>
<li>Bachelor’s degree preferred; or a minimum two years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.</li>
<li>Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.</li>
<li>Willing and able to transport Clients in your personal vehicle.</li>
<li>Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.</li>
</ul>
Job Description Preferred Qualifications: 
<ul>
<li>Demonstrated knowledge of case management, preferred.</li>
</ul>
Job Description Work Environment: 
<ul>
<li>Combination of field and office environment.</li>
<li>Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.</li>
<li>On occasion walk or drive to different local sites.</li>
<li>Will necessitate working in busy and loud environments.</li>
<li>Will be exposed to elements like cold, heat, dust, noise and odor.</li>
<li>May need to bend, stoop, twist, and sit throughout the day.</li>
</ul>
EXPECTED BEHAVIORS OF ALL STAFF
 1. Act as a role model
 2. Demonstrate a sense of responsibility
 3. Continuously learn and improve
 4. Acknowledge your own areas of improvement
 5. Hear and provide honest, specific and direct feedback
 6. Create an environment where everyone is welcomed valued and respected
 7. Collaborate
 
Equal Opportunity Employer
 The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
 About the People Concern
 The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
 
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
 
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
 Benefits & Perks
 <ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
</ul>

Case Manager - La Guadalupe

<div><div>WHY WORK FOR US? 
We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.</div> 
JR 5539 
Case Manager 
Los Angeles, CA 90057 
Salary: $23.24 to $28.28 per hour 
Pay Frequency: 24 Pay Periods Per Year 
Full Time 
Non-Exempt 
Driving Required 
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

-

**THE SHIFT SCHEDULE FOR THIS POSITION IS MONDAY-FRIDAY, 8:00AM-4:30PM**

PATH is currently seeking candidates looking to make a positive impact in the lives of others to join our Supportive Housing Services Department as an ICMS Case Manager working out of The Six apartments in Los Angeles, California.

ABOUT PATH 
Since its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT OUR SUPPORTIVE HOUSING SERVICES
 
Our Supportive Housing Services (SHS) programs provide Intensive Case Management Services (ICMS) in a Permanent Supportive Housing (PSH) setting to individuals who have experienced homelessness and have a history of chronic health, mental health, and/or co-occurring conditions. Services are centralized and provided to clients living on-site to ensure ease of access to the resources necessary for long-term housing stabilization, improving their quality of life and community integration.

ABOUT THE CASE MANAGER 
The Case Manager role's main function is to assist clients in breaking the cycle of homelessness by utilizing a &quot;whatever it takes&quot; approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing.

Position Responsibilities include:
<ul>
<li>Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs.</li>
<li>Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals</li>
<li>Completes program specific assessments (e.g. VI-SPDAT)</li>
<li>Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake</li>
<li>Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents</li>
<li>Maintains confidentiality of client files per HIPAA and all applicable guideline</li>
</ul>
WHAT YOU BRING 
We're looking for candidates with:
<ul>
<li>Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.</li>
<li>Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.</li>
<li>Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.</li>
<li>Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.</li>
<li>Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.</li>
<li>Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.</li>
</ul>
PREFERRED QUALIFICATIONS

The following education and professional experience are preferred:
<ul>
<li>Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations in a related field.</li>
</ul>
MINIMUM QUALIFICATIONS
<ul>
<li> All levels of education and experience are welcome.</li>
</ul>
MANDATORY REQUIREMENTS 
Regardless of qualifications, candidates must:
<ul>
<li>Have employment eligibility verification</li>
<li>Have or be able and willing to obtain CPR/First Aid training</li>
<li>Successfully complete the following as a condition of hire:
<ul><li>Tuberculosis Test</li>
<li>Background Screening</li>
<li>Drug Test</li>
</ul>
</li></ul>DRIVING 
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:
<ul>
<li>Have reliable transportation</li>
<li>A valid driver's license</li>
<li>Proof of insurance and ownership for personal vehicles used during work duties</li>
<li>The ability to qualify for PATH's insurance coverage</li></ul><div> 

EMPLOYMENT ELIGIBILITY 
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

CALIFORNIA-BASED WORK EXPECTATIONS 
We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.

WHAT WE OFFER 
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

READY TO MAKE A DIFFERENCE THROUGH ACTION? 
If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.</div></div>

Case Manager - ICMS DTLA - The Six (JR 5539)

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